Must need to work on Weekends and public holidays

• Must have proficiency to speak English, Tamil and Malay

• Supervises and guide the cleaners assigned to an area.

• Follows-up with work instructions given by the Executive related to the cleanliness of an area.

• Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

• Supervises daily and monthly planned periodic works allocated to an area.

• Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

• To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

• Carry out regular inspections to the building and its facilities to maintain a high service delivery level

• Planning of work schedules and deployment of manpower

• To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

• To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

• To train new/existing employees and recommend disciplinary actions where applicable.

• To handle all customers’ feedback

• To ensure good safety practices in the course of work.

• Provide a high standard of hygiene and cleanliness within the assigned area

• Manage work execution and performance of junior staff.

• Provide adequate training and coach staff to meet the required contractual standards.

• Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

• Implement and recommend operation plans to improve work processes and service quality for the organization

Responsibilities and duties

1. Organise, update files and support to input data in HRMS software.

2. Assist with on-boarding and off-boarding of employees.

3. Assist with payroll preparation.

4. Assist with organisation welfare event.

5. Support data entry processes.

6. Assist with day-to-day operation and internal staff enquiries.

7. Undertake any ad-hoc administrative duties as and when required.

Job Requirement

1. Candidate with 2 years of relevant working experience in similar industry (F&B and retails) preferred.

2. Knowledge of HRMS Software (Info-Tech) will be an added advantage.

3. Proficiency in Microsoft Office applications.

4. Good team player, positive working attitude, able to multi tasks and proactive.

5. Excellent organisational skills and attention to detail.