• Perform accurate and timely daily accounting entries
• Monthly reconciliation
• Preparation of management accounts
• Preparation of IRAS tax returns including quarterly GST reports
• Administer and maintain records, registers and other relevant documents
• Operations and admin work expected
• Working consultatively with team members on ad-hoc tasks as assigned
• Salary commensurate with experience

• Typing / printing
• Data entry work
• Reception duties
• Answering telephone calls from teachers, parents and members of the public
• Data collation of surveys
• Preparation of refreshements for school event
• Sorting and delivery for items delivered to the school
• Attend to students who are unwell / injuried in the sick bay.
• Assist school staff with binding and lamination works
• Maintain the school’s stores for office supplies and stationeries
• Other ad-hoc duties

Qualification

• GCE ‘O’ Level
• Pleasant personality
• Ability to use Office Programmes such as Microsoft Office / Microsoft Excel
• Meticulous personality
• Preferably first-aid trained

ABOUT RYSENSE LTD

RySense is a research organisation where the primary areas of interest include social trends and public opinion. Using robust approaches, we seek to generate reliable insights about the Singapore landscape which reflect both subtle nuances and macro perspectives. You can refer to RySense’s corporate website (www.RySense.sg) to discover more about us – and to find out how you can be part of this exciting journey!

JOB SUMMARY

We’re looking for candidates with strong quantitative background, and ability to think out of the box. You will work to develop new methods of data collection using various software including Python, and other data related tools. At the same time, you will be involved in scripting, sampling and data processing of research studies assigned to you at intervals.

KEY RESPONSIBILITIES

You will be part of a bigger team involved in the following:

• Design and manage data tools
• Development of new data collection methods
• Improve existing design of survey interfaces
• Scripting of survey questionnaires with logic implementation
• Studying of surveying software and development of new scripts
• Processing of research data using software with syntaxes and codes
• Design quantitative sampling based on client requirements
• Monitor quantitative fieldwork and adhering to project schedules/ deadlines
• Perform coding of open-ended (free text response) answers where required
• Quality check and audit survey implementation to ensure accuracy of results
• Create highly actionable and digestible reports in PowerPoint

REQUIREMENTS

• Bachelor’s degree in Mathematics, Engineering, Business, Science, Computing, or any numerical fields (Fresh Graduates are welcome to apply)
• Strong appetite for learning new data tools
• Openness to change and innovation
• Familiarity with Python desired
• Basic competency in SPSS, R, data visualization tools preferred
• Knowledge in any survey software an added advantage
• Able to work with ambiguity and perform under pressure
• High levels of precision at work

If you would like the opportunity to work as part of us, please email your resume to us at [email protected].

We regret that only shortlisted candidates will be notified.

Job Description:

We are seeking a highly organized and professional Executive Secretary to provide administrative and operational support to the executive team. The ideal candidate will act as a key point of coordination, ensuring smooth communication and efficient handling of tasks to support business operations.

Key Responsibilities:

1. Executive Support:

• Manage executives' schedules, appointments, and meetings.

• Handle incoming calls, emails, and correspondence on behalf of the executive.

• Organize travel arrangements, including flights, accommodations, and itineraries.

• Prepare reports, presentations, and executive briefs for key meetings.

2. Human Resources Support:

• Assist in recruitment processes, including posting job ads, scheduling interviews, and onboarding new hires.

• Maintain and update employee records, contracts, and attendance tracking.

• Coordinate employee training sessions, workshops, and performance evaluations.

• Address employee inquiries and support HR-related communications.

3. Administrative Duties:

• Oversee day-to-day office operations, ensuring a well-organized work environment.

• Manage office supplies, vendor relationships, and service contracts.

• Organize company events, meetings, and conferences, including logistics and communications.

• Draft and maintain company policies, procedures, and manuals.

4. Financial Assistance:

• Handle petty cash and expense reimbursements, ensuring accurate documentation.

• Assist in preparing budgets, invoices, and financial reports.

• Track and process payments, monitor deadlines, and maintain accurate records.

• Coordinate with the finance team for audits and compliance checks.

5. Coordination & Communication:

• Serve as the main liaison between the executive team, internal departments, and external stakeholders.

• Ensure timely communication and follow-up on action items.

• Screen and prioritize requests, ensuring efficient time management for executives.

6. Task & Project Management:

• Track project timelines and ensure deliverables are met.

• Conduct research and prepare background materials for projects and presentations.

• Handle ad hoc tasks and special projects as assigned by executives.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field (preferred).

• Proven experience as an executive secretary, office manager, or similar role (3+ years).

• Knowledge of HR, administrative, and financial processes.

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Excellent written and verbal communication skills.

• Highly organized, detail-oriented, and able to multitask efficiently.

• Strong problem-solving skills and ability to work independently.

• Professional demeanor with the ability to maintain confidentiality.

Join SBC as Marketing Executive

At Singapore Book Council (SBC), we love literature. We have been supporting Singapore’s literary arts for more than 50 years through our festivals, awards, movements and workshops.

We have championed more writers, translators, illustrators and professionals for more than half a century. SBC is the most established literary non-profit organisation in Singapore, and we are on the lookout for committed and passionate people to join us.

The Marketing Executive will report to the Marketing Manager. The successful candidate will be responsible for developing and executing various strategies and marketing campaigns, aligned with the objective of raising brand awareness for SBC and raising the profile of its programmes.

About the Position

The Marketing Executive will be working in a dynamic, innovative and nurturing environment. The successful candidate will be responsible for developing and executing various strategies and marketing campaigns, aligned with the objective of raising brand awareness for SBC and raising the profile of its programmes.

Reporting directly to the Marketing Manager, the Marketing Executive will assist in overseeing the marketing intern and be responsible for the co-ordinating and organising of SBC’s marketing operations to achieve the organisation’s marketing, corporate communication, partnership and sponsorship goals.

In particular, the Marketing Executive will work closely on a number of SBC’s events such as workshops (e.g. SBC Academy), community outreach events (e.g. SBC Campus and Little Campus), and signature events (e.g. Asian Festival of Children’s Content, Singapore Literature Prize, Singapore Translation Symposium).

The Marketing Executive will also utilise insights from digital and social media marketing to provide SBC’s senior management with information to make informed decisions to strengthen SBC’s online presence.

Responsibilities:

1. Social Media and Digital Content Management

- Oversee the SBC social media calendar and manage all social media channels and accounts under SBC’s marketing purview

- Develop and execute innovative content marketing strategies with the marketing intern for social media, including but not limited to Instagram, Facebook, Youtube, TikTok and LinkedIn

- Manage the SBC website and AFCC website with the marketing intern to ensure that all content is updated, accurate and accessible

- Utilise digital and social media analytics to analyse and strengthen marketing efforts

- Utilise online email marketing platforms to ensure the delivery of SBC’s e-newsletters

2. Project Management

- Day-to-day project co-ordination for various SBC marketing campaigns: Liaise with internal stakeholders, including Executive Director and programmes department, to ensure smooth execution of marketing campaigns

- Track progress of SBC’s creative production of marketing collaterals

- Liaise with external vendors including, but not limited to: graphic designers, photographers, web developers, videographers, and printers for the delivery of SBC’s marketing materials

3. Marketing Strategy and Execution

- Design, copywrite, edit and proofread SBC’s marketing collaterals with the marketing intern

- Develop marketing and outreach strategies with the Marketing Manager to publicise SBC’s programmes, strengthen SBC’s branding, and grow the SBC community, including identifying potential collaborators and partnerships

4. Donations/Sponsorships

- Assist the Marketing Manager and Executive Director in SBC’s fundraising efforts, including drafting sponsorship proposals; prospecting potential donors and sponsors;

coordinating donation campaigns and managing donor relations

Job Requirements:

- Diploma or Bachelor's degree in Marketing, Art/Design, Creative Multimedia, Mass Communications, Advertising/Media or equivalent

- Minimum 2 years experience in digital marketing, content creation or social media management in the arts

- Strong communication skills in both written and spoken English

- Proficiency in Canva; knowledge of InDesign, Photoshop & Adobe Illustrator is advantageous

- Basic foundation/knowledge of photo editing and video editing

- Proficiency in Chinese, Malay and/or Tamil is advantageous

We are looking for a team player who:

- Has strong interpersonal skills

- Has an eye for graphic design and a way with words

- Is thorough and detail-oriented

- Exercises sound judgement and is able to work on multiple projects simultaneously

- Is Independent and proactive

- Has a keen interest in the literary arts

About Us:

We are a full-service agency, and our hunger to deliver results is matched by the support of our sister agency, which has been in Singapore for over 20 years. We work with all sorts of cool clients, from shopping malls to healthcare companies, and we're all about teamwork and innovation.

Key Responsibilities:

- Work with our team to come up with great ideas for our clients

- Make sure everything runs smoothly from start to finish

- Keep our clients happy and coming back for more

- Work with awesome vendors and talent to make our events even better

- Solve any problems that pop up during events

- Be prepared for weekend work, as events may fall on weekends. - We'll ensure a balanced workload and appreciate your flexibility in making our clients' events unforgettable

Qualifications:

- Minimum 1 year of experience in events and accounts

- Know your way around physical, hybrid, or virtual events

- Stay up-to-date on what's happening in the industry

- Good at talking to people and getting what you need

- Super organized and can juggle lots of things at once

- Preferably have a diploma or degree in events or hospitality management

- Can work well on your own but also love being part of a team

- Can handle pressure and love a fast-paced environment

- Detailed, driven and an effective communicator

If this sounds like your dream job, send your resume and expected salary to [email protected].

Location: City Hall / Bugis

Working hours: Monday to Friday, 9.30am to 6pm

Salary: $2,800 to $3,200 per month + AWS + Variable Bonus

Job Description

• Managing and updating official social media and website
• Copywriting for social media, website, articles, monthly newsletter (B2C & B2B)
• Brainstorming and proposing new promotional plans to boost brand image and awareness
• Preparing press releases
• Managing community outreach (speaking to community leaders, YouTuber collaborations)
• Managing digital promotion (Google Ads, Facebook Ads)
• Tailor promotional plans to fit each product release
• Data analysis (social media, surveys, ads)

Job Requirements

• Candidate must possess at least Diploma or Degree in Marketing/Communications
• Strong understanding of social media/digital marketing platforms
• Excellent communication skills in English and Japanese, both written and oral, in order to liaise with Japanese speaking associates
• Willingness to learn the trading card games in order to boost promotion of the brand and product
• Have working knowledge in games, anime, and popular or internet culture
• Strong team player with excellent interpersonal and communication skills
• Excellent at schedule management and multi-tasking
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

What We Offer

• Leave benefits
• Medical, dental, flexible (sports-related) claims benefits
• H&S insurance coverage
• Annual health screening
• Company meal gatherings
• Travel insurance (for overseas business trips)
• Other benefits

Interested applicants click on Apply Now!

We are looking for a HR Executive to join our HR team. In this role, you will be responsible for managing the full recruitment life cycle, from sourcing to onboarding. You’ll collaborate with hiring managers to understand their needs and develop effective strategies to attract top talent.

Job Responsibilities:

• Lead end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding candidates across various roles and levels
• Collaborate with hiring managers to understand position requirements and develop tailored recruitment strategies
• Source active and passive candidates through various channels such as job boards, social media, networking, and referrals
• Build and maintain a talent pipeline for current and future hiring needs
• Conduct initial screening interviews to assess candidates’ fit for the role and organization
• Coordinate and schedule interviews between candidates and hiring teams, ensuring a seamless experience for all parties
• Maintain accurate candidate records and recruitment data
• Develop and maintain relationships with universities, recruitment agencies, and other talent networks to promote the company’s employer brand
• Stay updated on trends and best practices in talent acquisition to continuously improve our recruitment processes

Qualifications:

• Diploma in Human Resources, Business, or a related field (or equivalent experience)
• Prior experience in full-cycle recruiting and talent sourcing techniques would be a plus
• Keen to learn and passion for recruitment or HR
• Excellent communication and interpersonal skills, with the ability to build strong relationships with candidates and internal stakeholders
• Ability to multitask, prioritize, and thrive in a fast-paced environment
• Familiarity with social media recruiting and other innovative sourcing techniques
• Able to start immediately would be a plus.

Why Join Us?

• Opportunity for career growth and development
• Inclusive and collaborative work culture
• Chance to make a meaningful impact by helping to shape our team and culture

Legal Executive (HDB / Private Conveyancing)

Requirements:

· At least 5 years’ working experience

· Liaising with Banks, CPF Board, Solicitors, clients and related parties on various conveyancing matters

· Assist in legal, development and enbloc matters

· Meticulous, well-organised and can work well under time constraints

· Able to work independently and a good team player with good attitude

· Familiarity with practice and document management systems (preferred)

Interested applicants may send their CV and photograph and university transcripts (where applicable) to [email protected]. Only candidates who have been shortlisted for interviews will be contacted via email.

Full-Time Permanent Position!

Location: City Hall / Bugis

Working Hours: Monday to Friday, 9.30am to 6.00pm

Salary: $2800 to $3200 + AWS + PB + $75 Transport Allowance

Job Description

• Work hand in hand with sales team to plan delivery schedule for new product releases and restock requests in accordance to internal shipping guidelines
• Manage the import procedure for finished goods from country of origin to local warehouse
• Coordinate with local warehouse to arrange products for pick and pack
• Handle full range of export functions of Bushiroad’s products to different stakeholders across our network of distributors
• Ensure inventory accuracy for both local and overseas warehouses and conduct periodic cycle count and disposal
• Liaise with 3rd party logistics providers to obtain shipping quotes and compare costing for raw materials import shipment
• Work closely with Events Team to ship promotional materials timely and accurately
• Pick, pack and arrange courier shipments
• Drive continuous improvement for internal processes and optimize logistics costs
• Manage 3rd party logistics providers and assist with implementation of logistics processes, monitor their performances and ensure maintenance of their service level commitments and costs
• Verify 3rd party logistics providers’ billing invoices
• Prepare product availability report and send out to stakeholders fortnightly
• Support in internal and external audits

Job Requirements

• Candidate must possess at least a Diploma in Logistics & Supply Chain Management or any relevant field of study
• Has at least 1-2 years of relevant work experience in a logistics customer service role or equivalent
• Has knowledge in import and export procedures in terms of Air & Sea freight
• Has knowledge in Incoterms 2020 and Harmonised Code classification
• Strong team player with excellent interpersonal and communication skills
• Possess skills in data analysis, tasks management and ideas generation
• Possess positive attitude, with a mindset that strives for constant improvements
• Proficient in MS Office software and courier ship manager platform
• Pro-active attitude - able to anticipate issues and resolve them effectively and efficiently
• Open to work in warehouse when required
• Open to work on some weekends/public holidays for Company events

Good to Have

• Driving License Class 3/3A

Interested Applicants click on "APPLY NOW" !

Work Description:

• Oversee the delivery, storage and dispatch of all raw materials and finished products to ensure that the company meets all orders by the agreed dates.
• Working with transportation/freight forwarder/3rd party warehouse which includes arranging transportation, orchestrate deliveries with little to no delay, co-ordinate receiving activities, tracking, monitoring shipment & steps to ensure shipment quality.
• Oversee the use of the warehouse to ensure the maximum use of available space and a safe and efficient operation.
• Work closely with production and procurement on material and finished products planning.
• Any ad-hoc duties assigned.

REQUIREMENTS:

• Diploma in Business/Logistics/Supply Chain Management.
• Well understanding on manufacturing warehousing, some experience in production/material planning would be advantaged.
• At least 3 years relevant experience in field of logistics and warehouse management.
• Good team player with strong interpersonal and communication skills.
• Work well under pressure and good time management.
• Strong analytical and problem-solving skills.
• working location at Tuas Area

Hao Ren Hao Shi 好人好事 is currently seeking an energetic and resourceful person to join our team as Operations Executive. The candidate will be responsible for managing our programs and general day to day operations.

The successful candidate must enjoy speaking to people,

You will be working with a fast moving and vibrant team serving the Singapore Community.

Job Description:

• Assist in planning, managing, and executing daily operations related to food distribution programs and the Community Mart.
• Coordinate with external stakeholders, including suppliers, donors, volunteers, and community partners, to ensure seamless delivery of services.
• Monitor and ensure compliance with organisational policies, safety standards in all operations.
• Identify operational inefficiencies and propose solutions to enhance productivity and effectiveness.
• Assist in planning and implementing special events or campaigns
• for food distribution and community engagement.
• Support volunteer engagement efforts by ensuring volunteers are well-coordinated, trained, and aligned with organisational goals.
• Handle ad hoc duties assigned that relate to our core activities, including but not limited to logistical support for food drives, administrative tasks, or support for outreach programs
• Act as a point of contact for resolving day-to-day operational issues.

Requirements:

1. Organisational skills: Ability to multitask

2. Communication skills: Good verbal and written communication skills

3. Proficiency in Microsoft Office

4. Passion for community work and a commitment to making a positive impact

5. Flexibility to work evenings or weekends during community events or campaigns.

How to Apply: If you are passionate about making a positive impact in the community and meet the requirements outlined above, please submit your resume and cover letter to [email protected] with subject title “Job Application”. In your application, please state your expected salary.

Deadline for Application: 31 December 2024

We appreciate your interest in joining our team at Hao Ren Hao Shi. Together, we can work towards a brighter future for those in need in our community.

Job Description

• Provide quick response to incidents and emergencies
• Attend to enquiries from visitors
• Conduct general security screenings
• Perform access controls
• Conduct security patrols in premises
• Guard premises

Requirement:

• Completion of GCE ‘O’; or a minimum of two years related experience and/or training; or equivalent combination of education and experience.
• SIRD Licence
• WSQ Diploma in Security Management will have an added advantage.
• Able to speak and understand basic English
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Possess good communication and interpersonal skills
• Has good observation and pays attention to details
• Ability to work independently and take initiative

Key Responsibilities:

• Develop, manage, and oversee design drawings using advanced design tools such as BIM, Rhino, Grasshopper, and CAD technologies.
• Ensure the compatibility of all models and facilitate seamless access to BIM data for all project stakeholders.
• Collaborate with project teams to ensure design deliverables align with project requirements and standards.
• Provide technical support and guidance on design processes, ensuring accuracy and efficiency in project execution.
• Stay updated with the latest advancements in design tools and methodologies to enhance project outcomes.

Requirements:

• Proficiency in Revit, Navisworks, Rhino, Grasshopper, AutoCAD, and MS Office Suite.
• Familiarity with design file formats and platforms such as DGN, DWF, IFC, and MicroStation is advantageous.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work effectively in a team-oriented environment and manage multiple projects simultaneously.
• Relevant educational background in architecture, design, or a related field.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Key Responsibilities:

• Oversee the overall operations of the kitchen, ensuring efficient and smooth kitchen management.
• Develop and update the menu, ensuring innovative and high-quality dishes that meet customer needs.
• Supervise, train, and manage kitchen staff, enhancing their culinary skills and service quality.
• Ensure compliance with food safety, hygiene, and health regulations.
• Manage kitchen budgets, control costs, optimize resource usage, and improve restaurant profitability.
• Collaborate closely with the restaurant management team to drive business growth and improve customer satisfaction.

Requirements:

• At least 5 years of experience in kitchen management within the high-end dining industry, with experience as an Executive Chef or in a similar position preferred.
• Expertise in a variety of culinary techniques, with a particular focus on high-end dining, ingredient handling, and menu innovation.
• Strong leadership and teamwork skills, with the ability to maintain efficiency under pressure.
• In-depth knowledge of food safety and hygiene standards, ensuring the kitchen complies with regulations.
• Excellent communication skills to effectively coordinate between the kitchen and front-of-house teams.

We are seeking a claims associate for our client, ST Engineering. Details as follows:

Job Title: Claims Associate, 2 year contract, $2700-$3100

Job Scope

- Process claim applications, verify correctness and completeness of forms and supporting documents

- Attend to queries from grantees and stakeholders

- Prepare claims verification report for review

- Follow-up on the progress of claims processing to completion of workflow

- Other ad-hoc duties related to claims processing

Requirements:

- Degree in any discipline, or a diploma holder. Candidates with degrees/diplomas in business related disciplines would be at an advantage.

- At least 3-5 years of relevant work experience. Experience in handling grants and claims would be an advantage

- Proficient in MS Word, Excel and Outlook

- Good interpersonal, written and verbal communication skills

- Must uphold strong code of work ethics and confidentiality of information

- Detailed, meticulous, and committed to meeting deadlines

Location: tanjong Pagar

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

• The Accounts/Tax Executive shall be responsible for the accounting and tax requirements of the clients which have outsourced their accounting and tax functions to the Company
• Able to complete full set of accounts
• Knowledge of GST
• Knowledge of tax regulations

Requirements

• Diploma/Degree in Accountancy / ACCA / Diploma in accounting
• 3 to 5 years of relevant experiences
• Able to work independently with minimum supervision
• Singaporean

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are seeking a claims associate for our client, ST Engineering. Details as follows:

Job Title: Claims Associate, 2 year contract, $2200 - $2900

Job Scope

- Process claim applications, verify correctness and completeness of forms and supporting documents

- Attend to queries from grantees and stakeholders

- Prepare claims verification report for review

- Follow-up on the progress of claims processing to completion of workflow

- Other ad-hoc duties related to claims processing

Requirements:

- Degree in any discipline, or a diploma holder. Candidates with degrees/diplomas in business related disciplines would be at an advantage.

- At least 3-5 years of relevant work experience. Experience in handling grants and claims would be an advantage

- Proficient in MS Word, Excel and Outlook

- Good interpersonal, written and verbal communication skills

- Must uphold strong code of work ethics and confidentiality of information

- Detailed, meticulous, and committed to meeting deadlines

Location: Ang Mo Kio

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking a claims associate for our client, ST Engineering. Details as follows:

Job Title: Claims Associate, 2 year contract, $2700-$3100

Job Scope

- Process claim applications, verify correctness and completeness of forms and supporting documents

- Attend to queries from grantees and stakeholders

- Prepare claims verification report for review

- Follow-up on the progress of claims processing to completion of workflow

- Other ad-hoc duties related to claims processing

Requirements:

- Degree in any discipline, or a diploma holder. Candidates with degrees/diplomas in business related disciplines would be at an advantage.

- At least 3-5 years of relevant work experience. Experience in handling grants and claims would be an advantage

- Proficient in MS Word, Excel and Outlook

- Good interpersonal, written and verbal communication skills

- Must uphold strong code of work ethics and confidentiality of information

- Detailed, meticulous, and committed to meeting deadlines

Location: tanjong Pagar

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

Supporting Fare System Manager for system security and system assurance of the public transport Automatic Fare Collection (AFC) system. The executive shall work with team on activities related System Assurance & Planning, Change Management, Data Management and System Compliance (cyber-security), End-User System Support (System Defects & Process Management).

Note that the list is not comprehensive and related duties may be assigned from time to time.

Responsibilities

· Support internal/external system audit activities and requirements

· Working with first line maintenance for issues arising from systems, reports, parameters, access, connection, security, data, business rules defects & fare related incidents (Perform Level 1 investigation & liaising with Maintenance Contractor for L2 investigation/rectifications)

· Supervising the reporting data team for data back-up, recovery & housekeeping

· Coordinating with external parties (PTO, TL, LTA) & internal parties related to Fare System matters.

· Managing Fare System user access control and administration

· Managing system change management and implementation.

· Managing Fare System documentation and compliance records.

· Investigation & statistical analysis for system prediction & investigations

· Prepare presentation to management on issue and fare system related matters.

· Prepare to learn and master Fare System

Other scopes as assigned.

Job Title: Operations Executive

Yongan International Financial (Singapore) is hiring a Operation Executive role to expand our growing business within the industry. You will be part of our Operations team, to support areas include Trade Settlements and Clearing, Reconciliation of Trades, Client Support and Regulatory Reporting.

Job Description:

1. Trade Settlements and Clearing: Oversee the settlement process for trades, ensuring all trades are cleared promptly and accurately through the relevant clearing house.

2. Reconciliation: Regularly perform reconciliation of trades to ensure that the entries in the back-end system match the trades in trading system, and make sure that the back-end system statements match with the broker side.

3. Client Support and Communication: Serve as a point of contact for clients regarding trades, settlement, and other inquiries. Ensure client satisfaction and manage relationships through effective communication and problem resolution.

4. Technology and Systems Management: Work with IT departments to manage and optimize trading and operational systems. This includes troubleshooting issues, implementing new technologies.

5. Coordination with Other Departments: Work closely with other departments, such as compliance, accounting, and front office, to ensure cohesive operation and alignment with company’s objectives.

6. Reporting: Prepare and review reports for SGX or MAS.

Job Requirements

· Diploma or Degree in Business Administration.

· At least 2 years working experience, excellent skills with MS Office.

· Able to work in a team and individually with minimum guidance.

· Highly initiative with a willingness to learn.

• Possess the ability to work under pressure and tight deadline.

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist Epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store - SuperNature in Dempsey as well as a chain of butcheries in major supermarkets island-wide.

Key Responsibilities:

· Greet customers in a courteous manner to ensure they have positive customer experience

· Gain product knowledge so as to promote sales and able to assist customers

· Operating the POS cash register, handle various types of payments and packing for customer purchases

· Maintain the inventory of the Retail section by ensuring stocks are never depleted, orders are on time, deliveries are thoroughly checked and report stock damages and discrepancies to Manager in charge immediately

· Stacking, display, replenish products on shelves, monitor the expiry dates and shelf lives of products

· Maintain neat and systematic storing of products and perform daily housekeeping

· Practice good hygiene standards in housekeeping and comply with workplace safety requirements

· Able to multi-task and work in a fast-paced environment to carry out any other duties when required by superior.

Requirements:

· Singaporean with at least a GCE 'O' level certificate or Nitec in Retail Services

· Good communication with a positive mindset

· Ability to read and understand product labels

· Able to work on rotating shifts, weekends and public holidays

· Team player with a desire to learn

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

Job Highlights:

· Progressive Leave Scheme

· Fast-Paced, Passionate and Energetic Work Culture

· Group Medical & Hospitalization Insurance

· Flexi Wellness Plan

· Staff Card Discount Program

Job Scope

1) Process claim application
2) Checks for disbursement
3) Exception handling and refunds
4) Attend to escalated enquiries on claims
5) Collation of data / information / statistics for regular reporting
6) Provide administrative support
7) Undertake additional tasks as assigned

Requirements

1) At least Diploma holder
2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Contract Period:

• 1 Jan 2025 to 31 Dec 2025

Deployment:

• Mon to Thurs: 7.00 am to 4.00 pm
• Fri: 7.00 am to 3.30 pm
• Service not required on Sat, Sun and PH's

Scope of Works:

• General Admin Works such as printing, photocopying, checking , filling, and issuing of items in school, etc.
• Attend to all general queries, e.g. telephone and walk-in queries
• Data entry
• Assisting in events e.g. logistics matters
• Perform any other administrative duties assigned