Core Responsibilities

· Work with client service teams to build client relationships, understand clients’ needs, identify opportunities and value propositions

· Establish business contacts and information gathering channels including client database for the collation and broadcast of market/client intelligence to the various client service teams

· Participate in the production of strategic communications and marketing materials

· Strategize, plan and manage all internal and external marketing and communication activities

Job Specifications

· Minimum Diploma in Mass Communications, Marketing and/or Business

· At least two (02) years of relevant working experience

· Possess sharp business acumen and good interpersonal and facilitation skills

· Possess effective organizational and follow-up skills with emphasis on attention to details

· Good interpersonal skills and ability to interact with all levels in a professional and responsive manner

· Ability to work on tight deadlines and manage projects

· Proficient in MS office (Outlook, PowerPoint, Excel, Publisher, Word)

· Good knowledge in Adobe, Photoshop, InDesign, Illustrator would be an advantage

· Enthusiastic team player

Job Scope

1) Process claim application
2) Checks for disbursement
3) Exception handling and refunds
4) Attend to escalated enquiries on claims
5) Collation of data / information / statistics for regular reporting
6) Provide administrative support
7) Undertake additional tasks as assigned

Requirements

1) At least Diploma holder
2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Name of School: Assumption English School

Location Address: 622 Upper Bukit Timah Road S678117

Contract Period: From 1 February 2025 to 31 January 2026.

Personnel to be deployed at the following hours:

- Mondays to Fridays: 12.30pm to 6.30pm (no lunch break included)

- Service not required on Saturdays, Sundays and gazetted public holidays.

Scope of Work:

Running of errands

1. Conveying messages to the parents and staff in the school.

Data entry

2. Recording late coming of students.

3. Recording loan of uniforms to students

Updating of daily staff absence data

4. Record the daily student report sick data in the log books

Receiving and registering documents

5. Receive and register documents in the front office.

Sorting and storing of files

6. Sort out and keep the daily files at the office counter.

Any adhoc duties tasked by the school leaders

The Personnel should preferably have the following qualifications, skills and experience:

1. Preferably GCE 'O' Level Certificate or equivalent

2. Should have at least 3 years of experience as receptionist

3. Having prior general administration experience working in a school environment would be an advantage

4. Proficient in Microsoft applications, including Excel, Word and Powerpoint

5. Ability to use basic Internet sites i.e. Gmail, WhatsApp Web, etc.

6. English (Written & Spoken) and with one mother tongue language (e.g. Malay, Mandarin, Tamil)

7. Able to communicate with students, aged 13 to 17 years old age group

Name of School: Assumption English School

Location Address: 622 Upper Bukit Timah Road S678117

Contract Period: From 17 March 2025 to 16 March 2026 period .

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am to 12:30pm (no lunch break included)
• Service not required on Saturdays, Sundays and gazetted public holidays.

Scope of Work:

Running of errands

1. Conveying messages to the parents and staff in the school.

Data entry

1. Recording late coming of students.
2. Recording loan of uniforms to students

Updating of daily staff absence data

1. Record the daily student report sick data in the log books

Receiving and registering documents

1. Receive and register documents in the front office.

Sorting and storing of files

1. Sort out and keep the daily files at the office counter.
2. Any adhoc duties tasked by the school leaders

The Personnel should preferably have the following qualifications, skills and experience:

• Preferably GCE 'O' Level Certificate or equivalent
• Should have at least 3 years of experience as receptionist.
• Having prior general administration experience working in a school environment would be an advantage.
• Proficient in Microsoft applications, including Excel, Word and Powerpoint.
• Ability to use basic Internet sites i.e. Gmail, WhatsApp Web, etc.
• English (Written & Spoken) and with one mother tongue language (e.g. Malay, Mandarin, Tamil)
• Able to communicate with students, aged 13 to 17 years old age group

Job Scope

1) Process claim application
2) Checks for disbursement
3) Exception handling and refunds
4) Attend to escalated enquiries on claims
5) Collation of data / information / statistics for regular reporting
6) Provide administrative support
7) Undertake additional tasks as assigned

Requirements

1) At least Diploma holder
2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Organise and conduct regular credit & AR review meetings with sales departments to close out all delinquent accounts.
• Follow up and communicate with customers.
• Review and process new customer account applications.
• Maintain and update particulars and credit limits of customer accounts in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with sales department to address overdue issues.
• Disseminate or circulate invoices, statements of accounts, reminder and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and AR status reports for management and for HQ.
• Liaise with insurer and apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks in respect of bank guarantees including but not limited to letters of credit.
• Check supporting documents to carry out billings to customers.
• Other adhoc duties assigned by Senior Financial Controller/ Assistant Manager.

1) Managing of operations for client - Nomination from Financial Institutions (FIs) on platform, processing booking requests
2) General enquiries from FIs (Settlements, System enquiries)
3) Manage overseas Financial Institutions Transaction Fees Recovery
4) Reports processing – Monthly, Quarterly, Bi-Yearly and yearly declarations
5) Invoice verification – Monthly SWIFT invoices, fees recovery
6) Arranging of Meetings and provide logistical support

Requirements

1) At least Diploma holder
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Resolve day to day operational issues with the staff

• Oversee the daily operations to ensure smooth functioning in the process

• Keep track of daily/weekly/monthly schedule, attendance, leave schedule and duty schedule

• Oversee the scheduling regular maintenance on all vehicle

• Shifting of scheduling based on day-to-day requirements

• Handle calls from drivers pertaining to any accidents or vehicle breakdown

• Verification of all ad hoc bus driver timesheet submission

• Assignment of subcontracts for outsourcing jobs

• Perform miscellaneous duties as assigned

Requirements

• Has relevant experience related to transport or bus operations

• Independent, focused and driven

• A team player with a strong sense of responsibility

• Ability to work independently with minimum supervision, multitask and work well in a fast pace environment

• Able to work under pressure

• Proficient in Microsoft Office

Job Description:
- Responsible for sales and marketing, dealings with distributors in the appointed markets
- Understand the marketplace, competitors’ products, pricing and sales strategies
- Responsible for the products’ profitability (sales and inventory)
- Develop marketing strategy and product positioning
- Involve and support in building brand equity through marketing activities
- Perform Inventory, Sales and Purchase management
- Coordinate product launches and promotional activities for overseas market, when required
- Any other ad hoc duties as assigned

Job Requirements:
l
- Team player with strong analytical, good communication skills
- Good business acumen and presentation skills
- Preferably someone that likes outdoor activities (e.g. camping, fishing, boating etc.) and knowledgeable in outdoor exercise equipment, but not a must
- Occasional overseas travelling is required

· Responsible for requirements for HR (work permit renewal, PPE issuance, staff training, recording of overtime/work hours etc)

· Supports daily operations, including data entry, scanning, copying etc

· Prefer applicants with ability to speak Mandarin.

· Any other tasks or ad-hoc duties that may be assigned from time to time by management.

Work location: 51 Bukit Batok Crescent S658077

Work hours : 12pm to 5pm (Mon-Fri)

Manager Human Resources & Admin (European MNC)

Our client is a leading European chemicals business and are expanding rapidly in the region. They are currently looking to hire their first HR and Admin manager in Singapore to oversee an office of 11 members based in Singapore.

Working closely with the leadership team in Singapore to help in various aspects of HR.

Responsibilities:

1. Recruitment and Onboarding:

- Coordinate and participate in the recruitment process, including job posting,

screening resumes and conducting interviews.

- Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.

2. Performance Management:

- Provide support to managers and employees in performance-related matters.

3. Training and Development:

- Identify training needs and coordinate relevant training programs for

employees.

- Promote a culture of continuous learning and development within the

organization.

4. HR Policies and Compliance:

- Ensure compliance with HR policies and procedures.

- Stay updated on labour laws and regulations to ensure the organization's practices align with legal requirements.

- Assist Div. Head to update staff benefits, update company handbook etc.

5. Benefits Administration:

- Propose and execution of employee benefits programs, including health insurance, retirement plans, and other employee perks.

- Administer employees with benefit-related inquiries and issues.

6. HR Administration:

- Maintain accurate and up-to-date employee records.

- Handle HR administrative tasks such as documentation, contracts, and letters.

- Hands on for Employment and dependent pass application, transfer,

cancellation etc.

- Verify staff claims.

- Working on monthly payroll and CPF contributions etc.

7. Employee Engagement:

- Develop and implement initiatives to enhance employee engagement and satisfaction.

- Organize team-building activities and events

8. Admin:

- Flight booking

- Hotel booking

Successful Applicant:

• 8+ years in a HR manager role with a good blend of established MNC's and emerging brands. You should be agile, problem solving and able to set up key HR processes and be a true business partner to the CEO.
• You must be able to contribute in all areas of HR and prioritising key tasks will be required.
• This role is based in Jurong East and works 5 days in office. (Some flexibility is possible)
• Agile, fast paced & problem solving.

Nearest MRT: Buona Vista
Contract Duration: 6 Months

Working Hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)
Basic Salary: $13 per hour

Job Responsibilities:

· Execute subscription processes for product/service offerings of the new Learning Management System (LMS).

· Identify emerging needs of agency or individual subscribers in the run-up to the launch for refinement of multi-year agreement and to expedite billing processes.

· Billing processes for all subscriptions of LMS

Job Requirements:

· Minimum A Levels

· Experience in administration and billing processes will be advantageous.

· Only Singaporeans.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Running of errands

1. Conveying messages to the parents and staff in the school.

Data entry

2. Recording late coming of students.

3. Recording loan of uniforms to students

Updating of daily staff absence data

4. Record the daily student report sick data in the log books

Receiving and registering documents

5. Receive and register documents in the front office.

Sorting and storing of files

6. Sort out and keep the daily files at the office counter.

Any adhoc duties tasked by the school leaders

Qualification,

1. Preferably GCE 'O' Level Certificate or equivalent Personnel

2. Should have at least 3 years of experience as receptionist

3. Having prior general administration experience working in a school environment would be an advantage

4. Proficient in Microsoft applications, including Excel, Word and Powerpoint

5. Ability to use basic Internet sites i.e. Gmail, WhatsApp Web, etc.

6. English (Written & Spoken) and with one mother tongue language (e.g. Malay, Mandarin, Tamil)

7. Able to communicate with students, aged 13 to 17 years old age group

Job Responsibilities include but not limited to:

1. Proficient in creating content using the following softwares:

Static Image: Photoshop, Illustrator, Indesign, Lightroom

For Video & Animation: After effects

2. Design and issuance of the twice-weekly Club e-Newsletter ie.Newsbites

3. Design and production of the Club’s printed materials, such as magazine, posters, menus, tent cards, flyers, programmes, brochures, etc. and also online, such as websites, mobile app and digital screen signage

4. Create content for the Club’s social media platforms (Facebook, Instagram, Telegram) such promotions and events for both Food and Beverage and Sports and Recreation.

5. Assist in the design and updating of the information on the Club’s digital screen signage

6. Candidates with experience in the Food & Beverage industry is preferred.

7. Any other duties assigned by Marketing & Communications Manager

Job Requirements:

• Minimum 3 years working experience in Graphics Executive role
• Team player, positive attitude, able to work in a fast-paced environment
• Takes initiative to drive communication with various departments
• Test – 30 minutes design test in our office

Join Our Team and Enjoy Fantastic Benefits!

About Milkyway

Since establishment in 1998, Milkyway Intelligent Supply Chain Service Group Co., Ltd. has always focused on safer and more efficient operation of chemical supply chain. With strong strength, professional team, scientific system and sound network, we provide customers with global one-stop logistics and trading full supply chain services, including international logistics one-stop service, domestic logistics one-stop service, special logistics one-stop service, chemical trading platform, Chemical supply chain management and social security services. We care about health of employees and also focus the society responsibility and development sustainability. Milkyway will continuously strive to be the specialist of the global supply chains of chemical and new energy. We are now looking for talents for its Asia Pacific headquarter in Singapore. For more information, please visit: http://mwclg.com

Position Title: HR & Admin Executive

Work Location: 60 Albert Street, OG Albert Complex #14-06, Singapore 189969

Job Description

We are looking for a HR & Admin Executive to join our team. This position will be remote reporting to the HR & Admin General Manager based in Shanghai HQ in partnering and supporting her with the day-to-day HR and Admin operations related to the Singapore office as well as other regions office. He/She will foresee a rapid career growth with high job satisfaction and accomplishments.

Job Responsibilities:

HR Operation - (50%)

• Handle the recruitment process (e.g., Job posting, coordinate for interviews, preparation of offer letters, new hirers onboarding registration, etc.)
• Create, maintain and update employee’s file records and leave records in system
• Responsible for all types of leave, payroll and salary administration
• Responsible for all work-related passes (e.g., Application, renewals, cancellation etc.)
• Submission of all government-related claims matters
• Enrolment and Termination of Insurance through the insurance portal
• Administer training related matters including coordination or enrolment of external courses, update & maintain training record etc. if any
• Support in the implementation of HR policies, procedures, and guidelines
• Provide support in all general administrative HR operations
• Assist in other ad-hoc tasks or projects as assigned by the HR & Admin General Manager

Admin Operation - (50%)

• Responsible for purchase & maintenance of office related equipment’s (e.g. office furniture, laptops, photocopier, desk phones and other consumables etc.)
• In charge of stationery and office needs purchase (e.g. stationeries, printing of name cards, company logo or signage, letterheads etc.)
• Updating and maintenance of office admin and assets inventory list
• Responsible for office environment maintenance in keeping office clean and tidy
• Processing of office admin related invoices into system to ensure prompt payment
• Sourcing and liaison with vendors in provision of quotations for best quotes related to admin matters
• Assist on other daily administrative activities and provide support to the team (e.g. renovation works, open mailbox, sort incoming mails etc.)

Job Requirements:

• Diploma/Degree in HR/Business or equivalent
• At least 4 years’ of working experience as a HR Generalist
• Good knowledge and keep up to date to HR practices and MOM regulations
• Hands-on, meticulous, high integrity, responsible and good team player
• Willingness to learnt and able to work independently with good multitasking skills
• Able to meet timelines and excellent organizational skills
• Proficient in both English and Mandarin
• Please include the following in the resume:
• Reason for leaving
• Last drawn salary
• Expected salary
• Availability

*We regret to inform that only shortlisted candidates will be notified.

Job Description & Requirements

We are seeking an Accounts Assistant who can communicate effectively with English, Mandarin and Bahasa speaking clients. There are no age restrictions for this role. The ideal candidate should have prior experience as an Account Assistant. Basic computer skills for data entry are required. We are looking for someone available for immediate employment.

Key Responsibilities:

• Preparing Patient Invoices, collecting the payment (Cash, Cheque, Credit Card) and handling the Credit Card terminal.
• Completing daily and monthly customer, bank and relevant accounting reconciliations.
• Monitor the outstanding invoices and collect the payments.
• Collecting monthly direct debits and making payments
• Preparing and entering journals into the system
• Supporting the preparation of management accounts and month-end duties
• Taking care of administrative tasks, such as correspondence, filing and printing
• Scheduling client appointments and managing important departmental deadlines
• Maintaining accurate and detailed customer records and creating new customer accounts
• Building a good rapport with clients and providing an accounting team with relevant information

Qualifications:

· communicate effectively with English, Mandarin and Bahasa speaking clients

· Basic computer skills for data entry.

· Experience in handling software systems

· Experience in the clinical domain is a plus.

· Previous experience as an Accounts Assistant is a must.

· Willingness to learn and undergo training.

· Strong interpersonal and communication skills.

· Salary can be considered dependent on work experience.

If you are passionate about healthcare and have experience in Accounting or are willing to learn, we encourage you to apply. Immediate employment is available

Responsibilities:

• Provide day-to day HR support to the Operations and work closely with HQ HR and Facilities Management Operations team on all HR matters.

• Manage end-to-end recruitment cycle for Operations hiring (incl. job ad posting, shortlist of candidates, schedule for interviews, job offer and arrange onboarding).

• Handle the work pass for foreign workers (application, renewal, cancellation, etc.).

• Conduct orientation to newly hired employees.

• Identify training courses as requested by the Operations and handle course registration and training grant.

• Perform daily check on workers' attendance and to ensure the attendance is captured and approved in Operations system and HR system correctly and promptly.

• Keep track the workers' OT and monitor the payroll costs.

• Update of cost allocation for the workers' in the system and issue staff letter.

• Handle leave administration for the workers and liaise with Operations to get leave updates input in the HR system with leave remarks indicated in Operations system.

• Assist in payroll preparation by providing relevant documents and information (e.g Operations system attendance, Leave update, Performance Incentive summary, etc).

• Gather all the necessary documents and update employee records (hard and soft copies).

• Process documentation and prepare HR reports relating to staffing, recruitment, training, grievances and performance evaluations, etc.

• Handle staff grievances and complaints and provide HR advice to the Operations.

• Conduct exit interviews to identify reasons for employee's termination and maintain proper documentation.

• Handle staff WICA claims, file WSH Incident report to MOM and follow up with the insurer on the claim process.

• Provide support on ad-hoc HR related tasks/projects.

Requirements:

• Minimum Diploma in Human Resource Management or equivalent.

• Good knowledge of Employment Act and HR practices and regulations.

• Proficient in Microsoft Office (good knowledge of MS Excel)

• Experience in using Timesoft is preferred.

• Excellent interpersonal and communication skills.

• Ability to work independently in a fast pace environment.

• Meticulous, committed and takes initiatives

• Good analytical skills and resourceful

• Well-organized and able to multi-task.

Roles & Responsibilities

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft the company's policies, regulations, and rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Fully in charge of the administration department and managing administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect and arrange daily and weekly activities for company management.
• Direct personnel recruitment and training processes
• Undertake any other ad-hoc tasks and duties as assigned by superiors.

• Managing Sales Process and Lead Generation.
• Handling enquiries and sales closure.
• Matching client's requirements with helper's profiles and shortlisting suitable candidates.
• Schedule and conduct interviews between clients and helpers.
• Preparation and issuance of documentation and agreement.
• Perform all necessary Work Permit transactions with MOM including being the point of contact for further matters.
• Provide after-sales follow-up and client / helper services.
• Point of mediation between the helper and employer whenever necessary.
• Must possess EA personnel certificate with CEI license.

Job Responsibilities

• Source, negotiate, and select vendors that meet the company’s quality, price, and delivery requirements
• Review and analyse purchase requisitions and generate purchase orders
• Ensure timely delivery of items and follow up with vendors on outstanding orders
• Coordinate invoice/quality discrepancies with vendors
• Maintain accurate records of purchases, pricing, and other important data into ERP system
• Proactively manage supply risks and impact of disruptors on production such as demand fluctuations, component shortages, logistics issues, supplier issues or other
• Ensure engineering change notes are managed and executed timely with minimal impact to production

Job Requirements

• Min Diploma in Supply Chain Management or Business Administration
• 3+ years of experience in purchasing
• Strong knowledge of purchasing principles and procedures
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and SAP system
• Ability to work under pressure in a fast pace working environment

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature. At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

We are seeking a meticulous and fast-paced Accounts Assistant (6-month contract) to join our Finance team at Suntory Beverage & Food Singapore. In this role, you will be accountable for timely accounting and reporting of transactions, maintaining proper controls and financial processes and providing financial operational support to our growing business in Singapore.

Job Responsibilities

AP

• Verify, process, and book invoices with appropriate documentation via the AP Automation system / SAP.
• Prepare payments to vendors via SAP payment proposal and other banking portals.
• Record all outgoing payments in SAP.
• Perform monthly reconciliation of AP aging reports with vendors and distributors.
• Maintain and set up vendor master data in SAP.
• Generate monthly AP aging reports.
• Verify and record staff claims.
• Conduct monthly AP intercompany confirmations.
• Coordinate with internal stakeholders for the monthly reconciliation and settlement of intercompany transactions.
• Assist users with Coupa/Concur inquiries.

AR

• Preparation and sending of invoices & statement of account to customers.
• Recording and reconciling payments from customers for various source of revenue.
• Maintain and set up customer master data in SAP.
• Producing AR aging report in monthly basis.
• Record all incoming receipts in SAP.
• Monthly AR intercompany confirmation

GL

• Prepare & park monthly journal entries into SAP.
• Liaise with various department on accruals for revenue, cost & expenses.

Ad Hoc

• Assist in projects and system enhancement.
• Assist in internal & external audit requirement.

Skills and Experience

• Minimum Bachelor Degree in Accountancy.
• Knowledge of SAP ECC in FICO & SD module preferred.
• Preferred experience in AR/AP.
• Proficient in MS Office Application, especially Microsoft Excel.

As this is a contract position, it will be managed by our 3rd party contractor vendor.

Job Responsibilities

Support HR & Finance Operations

• Assist the HR & Finance Controller in daily tasks and operations.
• Manage the controller’s schedule, meetings, and deadline.
• Handle correspondence and communication on behalf of the controller.

Payroll and Salary Computation

• Process payroll accurately and ensure timely disbursement.
• Compute salaries, overtime, and other entitlements.
• Ensure compliance with local labor laws in payroll processes.

Facilities Management

• Oversee office maintenance and coordinate vendor services.
• Maintain records of office supplies and equipment inventory.

Workforce Liaison & Work Permit Management

• Communicate and liaise with foreign workers.
• Handle work permit applications, renewals, and terminations.
• Ensure compliance with immigration regulations.

Administrative Duties

• Perform administrative tasks like filing, documentation, and data entry.
• Coordinate office events and meetings.
• Prepare reports and presentations as needed.

Ad hoc Tasks

• Assist with additional tasks or projects assigned by the controller.
• Support financial audits and compliance activities.

Job Requirements

Educational Qualifications

• Bachelor’s degree in Business Administration, HR, Finance, or a related field.

Experience

• Prior experience in HR, finance, or administrative roles is advantageous.
• Proficiency in payroll systems and salary computation is required.

Technical Skills

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with HR and payroll software is a plus.

Soft Skills

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and accuracy.

Additional Requirements

• Valid driver’s license.
• Ability to work independently and handle confidential information.
• Flexibility to manage dynamic and ad hoc tasks.

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

Key Responsibilities:

1. Strategic Trade Marketing Development:

• Create and implement comprehensive trade marketing strategies that align seamlessly with commercial and marketing team, driving brand engagement and accelerating sales growth.
• Continuously monitor and analyze market trends and consumer insights to refine marketing initiatives, ensuring maximum effectiveness in the field.

2. Budget Oversight and Optimization:

• Strategically manage the trade marketing budget (BTL), ensuring optimal allocation of resources towards high-impact initiatives that yield measurable results.
• Track expenditures and ROI on marketing initiatives, employing data-driven insights to make timely adjustments and enhance overall performance

3. In-Store Execution Mastery:

• Champion trade marketing excellence through precise in-store planning and execution, guaranteeing that our products are prominently displayed and adhere to industry best practices.
• Leverage key performance indicators (KPIs) to assess effectiveness and recalibrate strategies for enhanced results.

4. Enhanced Brand Visibility and Engagement:

• Spearhead the execution of brand channel priorities, strategically positioning our products to boost visibility and engagement at the point of sale.
• Collaborate with the marketing team to design and implement compelling marketing campaigns that elevate brand awareness and stimulate consumer interest in retail environments.

5. Collaborative Joint Business Planning:

• Partner with distributors and key modern off-trade retailers to develop and execute mutually beneficial Joint Business Plans (JBPs) that foster sustained growth.
• Nurture strong relationships with retailers to ensure alignment on merchandising strategies and promotional activities.

6. Field Engagement and Performance Analysis:

• Conduct regular field visits to assess brand visibility, verify compliance with merchandising standards, and uncover areas for improvement.
• Deliver actionable insights and feedback based on field observations, enabling the refinement of strategies and enhancement of overall marketing effectiveness.

Key Roles:

• Planning and support to execute promotional activities targeted at distribution channels
• To create Trade BI Plan for strategic brand
• Set up KPI for core activation and cycle promotion
• Review BTL effectiveness by quarterly
• Providing and deploying sales promotion tools
• Supporting in-store displays and promotional activities

Key Relationships

• Marketing, Commercial, Finance, Key retailers , distributor , A&P vendors.

Years of Experience:

• 2 to 5 years of experience in trade marketing, brand management, or a related field, preferably within the consumer goods industry.
• Experience working with retailers and distributors is highly desirable.

Education Level:

• A Bachelor’s degree in Marketing, Business Administration, or a related field.
• A Master’s degree in Marketing or an MBA would be an advantage but is not mandatory.

Skill Sets:

• Strategic Thinking: Ability to develop and implement comprehensive marketing strategies that align with business goals.
• Analytical Skills: Proficient in analyzing market trends and consumer insights to inform decision-making.
• Budget Management: Experience in managing budgets, tracking expenditures, and calculating ROI on marketing initiatives.
• In-Store Execution: Strong understanding of retail environments and best practices for product placement and visibility.
• Collaboration: Ability to work effectively with cross-functional teams, including marketing, sales, finance, and external partners.
• Communication Skills: Excellent verbal and written communication skills for creating compelling marketing materials and presentations.
• Data-Driven Approach: Familiarity with tools and software for tracking KPIs and analyzing marketing effectiveness.
• Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Field Engagement: Willingness to conduct field visits and engage with retailers to gather insights and improve strategies.

Other Requirements:

• Familiarity with trade marketing tools and software, such as CRM systems and marketing analytics platforms.
• Knowledge of consumer behavior and market dynamics in the relevant industry (e.g., FMCG, retail).
• Ability to build and maintain strong relationships with key stakeholders, including retailers and distributors.
• A proactive and results-oriented mindset, with a focus on achieving measurable outcomes.
• Willingness to travel as needed for field visits and retailer engagement.

About Us:

Centour Travel has been creating meaningful travel experiences for 40 yeras. we specialize in personalized travel planning for families, MICE groups, and leisure travelers.

We are looking for a reliable and organized Back-End Operations Executive to support our team in delivering exceptional travel services.

Key Responsibilities:

1. Itinerary Preparation:

• Working with the sales team to create customized travel itineraries for clients.
• Working with the sales team to develop itineraries for tour packages to sell.

2. Sales Kit Management:

• Compile and organize sales kits with travel packages
• Maintain and upadate the master list of sales kits and itineraries

3. Costing and Administration:

• Consolidate travel costing and ensure accurate records
• Handle booking confirmations, documentation, and general admin tasks

4. Design Support (Bonus):

• Assist with basic design tasks like flyers and itineraries if needed

Requirements:

• Strong organizational and multitasking skills
• Proficiency in Microsoft Office ( Excel, Word, PowerPoint)
• Good communication skills in English, Chinese proficiency is a bonus
• Attention to detail and ability to meet deadlines
• Basic design skills (e.g; Canva, Adobe Creative Suite) are a plus

Preferred Qualifications:

• Experience in travel or administrative roles is an advantage

What We Offer:

• A stable, in-house position with a friendly and supportive team
• Opportunities to grow in the travel industry

How to Apply:

Send your resume and a brief cover letter to [email protected]. If you have design experience, include your portfolio or samples of your work.