Traineeship Description:

-This position reports to the Admin Manager.

-Opportunities for career progression to Admin Executive

Responsibilities:

1. Assist with general office administration & any other duties as assigned by the manager

or director

2. Assist Financial Services Consultants (FSCs) in handling customer requests

3. Liaise with different departments to help FSCs enquire on pending underwriting or

claims processes, existing customers enquiries.
4. Assist FSCs in generating policy summary reports for clients & follow up pending

requirements

5. Provide direct admin support to FSCs such as answering phone calls, scheduling

appointments, directing customers enquries to the appropriate department.

6. Creating powerpoint for meetings, training or webinars

Competencies to learn:

1. You will be proficient in using online platforms to assist FSCs in their client’s requests

2. You will learn how to engage with clients & FSCs professionally

3. Be proficient in designing creative powerpoints for trainings or webinars

4. Elevate skills in telephone techniques & handling objections

Duration of Traineeship / Attachment Offered:

· 6 months

Approved Training Allowance:

· Fresh Graduates $1,800

· Non-Mature Mid-Career Individuals - $1,800

· Mature Mid-Career Individuals - $2,200

Requirements:

This position is open for both recent graduates and mid-career individuals

(mature and non mature).

Graduates interested in this position should possess ITE certification and above.

Mid career individuals from any qualifications level can apply.

· Singaporean / PR

· Proficient in MS Word, Excel & Powerpoint

· Able to multi-task efficiently

· Meticulous and detailed

· Positive Attitude

· Good interpersonal skills

· Able to work together as a team, and independently with minimal or no supervision

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

· Answer telephone calls, and schedule patient appointments

· Answer queries about the clinic.

Administrative Duties:

· Obtain, key and maintain patient data records

· Provide clear guidance on basic clinical procedures

· Assist in patient health insurance claims process

· Assist in online billing system and claiming for panel insurances

· Manage internal and external communications

· Arrange hospital admission, laboratory, and imaging services when required

· Assist in the mediation process between patients and healthcare providers

· Manage the clinic's inventory count and assist to order stock and supplies when low.

· Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties:

· Dispensing of medications

· Financial counselling

· Chaperone/Accompany the Doctor during consultation when required

· Ensure the safety and cleanliness of the premises and consultation rooms

· Sterilize medical equipment and sanitize designated areas.

Job Requirements:

· Minimum ‘O' Levels or equivalent

· Relevant experience in clinic / healthcare setting preferred.

· Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public

· Excellent written and verbal communication skills.

· Excellent organizational skills to ensure that quality services are provided.

· Knowledge of procuring supplies and equipment.

· Proficient in billing and negotiating with suppliers and vendors.

· Computer literate/savvy

· Able to work on weekends

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.
• Duration of the Programme from 21 November 2024 to 27 August 2025.

Job Position

Clinical and Practicum Administrator

Key Responsibilities

• Assists Clinical and Academic Director
• Support Practicum Administration
• Manage Short Courses

· Secure and administer Practicum Sites placements and clinical supervisors for enrolled students

· Attend to and resolve students’ practicum and clinical supervision-related concerns and feedback

· Track, monitor and verify documentation submissions

· Support Clinical and Academic Director

Requirements

· Good command of the English language

· Excellent spoken and written communication

· Proficient in Microsoft Office and PowerPoint

· Highly motivated with good initiatives

· Work independently

· Certificate in Counselling is an advantage

Benefits

· 14 days of annual leave

· 60 days of medical and hospitalisation leave

· Medical reimbursement of $500 per annum

· Group Hospitalisation Insurance

· Personal Accident Policy

· Taxi reimbursement (for work done beyond 8.00 pm)

. 40-hour (instead of 44-hour) work week for designated months

• Required to communicate well in response to sales enquiries
• Ability to generate quotations for handling of air/sea and local transportation
• Can liaise with all relevant suppliers and co-ordinate the execution of the job, which wil include the need to monitor the shipments and resource planning
• May be required to work on weekends and public holidays occasionally
• Candidate should ideally be able to multi-task, fast learner, diligent and interested to learn the business

Job Title: Warehouse admin (ID3459)
Location: Tuas
Working Hours: Mon-Thurs 8 am – 6pm, Fri 8:00am-5pm
Salary: $3000-$3300

JOB RESPONSIBILITIES
• Keep track of stock levels and update inventory records.
• Process incoming and outgoing orders to ensure timely deliveries.
• Update warehouse systems and generate reports as needed.
• Communicate with suppliers and transport teams to arrange deliveries.
• Record stock movement (incoming and outgoing) accurately.
• Pick items based on order requirements.
• Organize and handle paperwork related to warehouse operations.
• Respond to emails and coordinate with internal teams effectively.

REQUIREMENTS
• Minimum of 2 year of working experience in Warehouse admin.
• Physical work
• Team player
• Good organizational skills.
• Basic computer knowledge (e.g., MS Office, inventory systems).
• Strong communication and attention to detail.

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Shipping Assistant cum Accounts

We are seeking a dedicated and organised Shipping Assistant cum Accounts to join our team at Fairteck Holding Pte Ltd. The ideal candidate will have at least 2 years of experience, a diploma in a relevant field, and preferably, experience with SAP or other ERP software. This role also involves supporting the Sales Support team and handling import/export documentation.

Job Description:

· Attend to import and export shipment process and documentation preparation

· Daily tracking of export shipments and coordination with service providers

· Knowledge of shipping, custom-related issues, port operations, and permit declaration.

· Liaising closely with various forwarders for shipment confirmation and shipment arrangements

· Follow up and advise customers on shipment status

· Able to assist retail department preparing invoice and DO for daily delivery

· Input data and generate reports for retail department

· Perform any other ad hoc duties as assigned

Requirements:

· 'O' Level or above, or equivalent

· 2 to 3 year(s) of working experience in the related field

· Work independently and able to work in a fast-paced environment

· A team player with a positive attitude and willingness to learn;

· Good communication and organization skills

· Proficient in Microsoft Office applications

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, philipines and India .

Seeking experience Admin Assistant to join our family orientated company..

Admin Assitant Responsibilities:

To prepare necessary documents required for Arrival and deployment of domestic helpers

To coordinate with overseas suppliers

To update the list of availability of helpers

To assist the sales team with admin work

Able to do simple accounting

Requirements:

With experience working in Maid agency/ Sales admin will be an advantage

Good PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Job Title: Admin & Accounts Assistant (Recycling Company) ID9129
Location: Tuas
Working Hours: Monday to Thursday 8am-6pm, Friday 8am-5pm
Basic Salary: $2600-$2700

Benefit:
*Variable bonus provided with AL 14 days
*Company transportation provided at Boon Lay MRT

Job Description:
•Assist in data entry, tickets issuing, invoice processing, transport scheduling and CODO tracking.
•Reconcile transaction report to ensure accuracy.
•Cross departments collaboration to compile and organize financial data.
•Maintain and update physical and digital filing systems, ensuring documents are organized and easily accessible.
•Assist in preparing reports and correspondence as needed.
•Order office supplies and maintain inventory levels.
•Assist in Office Event, schedule appointments, meetings, and conference calls, and manage calendars for team members as needed.

Requirement:
Minimum ITE/Diploma certification with 1 year of experience in a similar role.

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.

What You'll be Doing

• Administer and drive development and implementation of technical parameters, policies and frameworks.
• Monitor that new and existing implementations, renewals, and movements requests are updated promptly.
• Provide and assist in regular analysis or ad-hoc reports to clients on the performance of each portfolio.
• Account management for assigned accounts and provide support to the team where required.
• Maintain high quality interactions with all touch points and escalate resolutions in a client centric manner.
• Any other tasks as assigned.

What We Are Looking for

• At least 1-2 years of working experience in relevant industry and role.
• Candidates with prior experience with Healthcare Insurance provider (Employee Benefits) will be an added advantage.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal and communication skills.
• Ability to work under pressure.
• Passion for customer service and a good team player.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

As a Senior Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Lead a team of Jackpot Executives to ensure they provide prompt, friendly and professional service to players.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Reconciliation of daily transactions and cash floats.
• Plan and manage duty roster.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Able to work shifts, weekends and public holidays.
• Basic computer skills.
• Minimum 3 years of working experiences in Jackpot Room.
• GCE O or N Level.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, philipines and India .

Seeking experience Admin Assistant to join our family orientated company..

Admin Assitant Responsibilities:

To prepare necessary documents required for Arrival and deployment of domestic helpers

To coordinate with overseas suppliers

To update the list of availability of helpers

To assist the sales team with admin work

Able to do simple accounting

Requirements:

With experience working in Maid agency/ Sales admin will be an advantage

Good PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Key Responsibilities

The successful candidate will administer and manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

• Coordinate student recruitment activities, school activities, and student interviews
• Support examination and assessment-related matters including liaison with programme/external examiners/associate faculties/supervisors, Head of Programme and Examination Administration Department
• Liaise with course writers and developers on course development matters
• Liaise with external partners associated with the programme(s)
• General administrative duties, such as collation of data, preparation of reports, information updates
• Organise events for students, marketing, talks, social and promotional events, etc.
• Manage ad-hoc projects

Job Requirements

• Degree holders with 1-2 years' relevant working experience
• Mature, meticulous and possess high level of discretion and integrity
• Effective interpersonal skills with excellent command of written and spoken English
• Resourceful team player who is able to work independently and display initiative
• Proficient in Microsoft Office applications and analytical skills like Excel spreadsheet computations and do data collation
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as industry partners, associates, and establish leads for new industry partners
• Proficiency in written and spoken Mandarin as the incumbent will be required to communicate & liaise with overseas students from China

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Job Title: Warehouse admin (ID1519)
Location: Ang Mo Kio
Working Hours: Mon to Fri 9am to 6pm
Salary: $2800 - $3000

Job Responsibilities:
• Responsible for independently implementing standardized operations according to SOP and 6S standards, and guiding subordinates to complete orders on time to ensure delivery of orders
• Responsible for dealing with problems in the delivery process, proactively reporting and timely obtaining solutions in case of problems that cannot be solved independently to ensure the timely flow of orders;
• Responsible for completing all kinds of orders in and out of the warehouse and delivery work on time, familiar with all kinds of operation requirements, and regularly summarize and classify the delivery situation, abnormal orders and other data, and timely feedback;
• Responsible for following up the progress of maintenance orders, sorting out and filing and handing over documents, and organizing inventory counting;
• Responsible for the daily work system optimization requirements, solve abnormal problems, optimize work efficiency;
• Responsible for 6S management on site and assist the person in charge.
• Aircon environment

Job Requirements:
• Minimum Nitec, Diploma in logistics/supply chain management is preferred
• No experience required
• Good attitude, willing to learn, can accept the leadership arrangement

We are looking for Admin Assistant (Operation Department )for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day: Monday to Saturday
Work Shift: TBA

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills

Pleasant and friendly personality Strong problem solving capabilities

Able to work at a fast pace environment, fast learner, willing to take up responsibility

Computer literacy

We are looking for Admin Assistant (Operation Department )for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day: Monday to Saturday
Work Shift: TBA

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills

Pleasant and friendly personality Strong problem solving capabilities

Able to work at a fast pace environment, fast learner, willing to take up responsibility

Computer literacy

class 3 Driver cum delivery and warehouse store keeping

welcome all race

work time 7am to 6pm $3200

vehicle provided

contact 91098102 (Whats app text only)

• This position reports directly to the CEO.
• Requires minimum of 5 years of experience doing administrative and office management related works.
• Issuance of tax invoice and chasing of payment.
• Working hand in hand with the finance department to ensure all account related matters are in order.
• Well-versed in shipment procedures to carry out clearance of imports.
• Able to multi-task and work under tight deadlines.
• Good communication skills and able to correspond with different stakeholders including clients, suppliers and financial institutions.
• Good employee benefits including medical and dental will be provided.
• Training, upgrading and opportunity for growth is provided.

Lab Technician cum Academic Executive needed!

Location: Holland Village Campus

Salary range: S$2200 - S$2800 (commensurate with experience)

Working hours: Mon-Fri 8.30am to 6pm

Responsibilities:

• Render technical support for the laboratories and to assist Teachers in the day-to-day running of the science laboratories
• Planning monthly lab schedule for all laboratories lessons
• Preparing monthly lab reports
• Doing set up, trial and demonstration for all experiments
• Monthly inventory list and stock taking for equipment, chemical and lab coat
• Purchase of chemicals and apparatus
• Prepare teaching materials for new intakes
• Purchase of Academic Resources like books, stationery & teachers' resources
• In charge of textbook collection by students or parents
• Ensure new teachers have their teaching resources during induction
• Taking care of the well-being of students
• Assisting with the Academic department in documentations such as arranging of relief teachers, sending memos/circulars to teachers, prepare teaching materials, exams materials etc
• Other duties as assigned by Management
  

Requirements:

• Relevant working experience in a school lab environment preferred
• Able to work independently as well as a good team player
  

How to Apply?

Send in your resume to: HR @ DIMENSIONS.EDU.SG & indicate in the subject as "Lab Technician cum Acad".

We regret that only shortlisted candidates will be notified.

We are looking for Admin Assistant (Operation Department )for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day: 2 Weekdays and 1 Weekend
Work Shift: TBA

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills

Pleasant and friendly personality Strong problem solving capabilities

Able to work at a fast pace environment, fast learner, willing to take up responsibility

Computer literacy