The Event Executive is responsible for supporting the planning, coordination, and execution of events at Mondrian Singapore Duxton. This role requires a proactive approach to client servicing, logistical coordination, and attention to detail. The Event Executive will collaborate with clients and internal teams to ensure the smooth delivery of events that exceed guest expectations.

How your day looks like?

Event Planning & Coordination

• Assist clients in finalizing event requirements, including venue setup, menu selection, and audiovisual needs.
• Prepare event proposals, contracts, and banquet event orders (BEOs) with clear and concise details.
• Liaise with internal teams (catering, banquet, housekeeping, front office) to coordinate event logistics.

Client Relationship Management

• Build and maintain strong relationships with clients, providing personalized service and attention.
• Conduct site inspections and pre-event meetings to ensure all client needs are addressed.
• Handle client inquiries and resolve any issues or concerns promptly.

Event Execution

• Ensure proper setup and execution of events according to client specifications and hotel standards.
• Provide on-site support during events, troubleshooting and managing last-minute adjustments as needed.
• Coordinate with service teams to ensure smooth event flow and guest satisfaction.

Administrative Duties

• Maintain accurate records of event details, contracts, and post-event evaluations.
• Track event budgets and ensure cost control.
• Assist in preparing monthly reports on event performance and revenue.

Business Development Support

• Work closely with the Sales team to identify potential business opportunities.
• Assist in preparing promotional materials for the hotel’s event services.
• Maintain a network of vendors and suppliers to enhance event offerings.

Team Collaboration

• Participate in team meetings and provide updates on ongoing and upcoming events.
• Share feedback and insights to improve event processes and guest experiences.

Requirements

• Education: Diploma or degree in Hospitality, Event Management, or a related field.
• Experience: 1-2 years of experience in event management or hospitality, preferably in a hotel setting.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in event management tools, CRM systems, and MS Office Suite.
• Knowledge of F&B operations, room layouts, and event logistics.
• Personal Attributes:
• Detail-oriented and solution-focused.
• Positive attitude and ability to work under pressure.
• Flexible and adaptable to changing client needs.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

The Courage Chapter has been engaged to conduct a search for a Finance Executive for our client, an IPC Charity Organization.

ABOUT THE ROLE

As a Finance Executive, you will play a crucial role in overseeing financial operations and making strategic decisions to ensure the company’s financial health and sustainability. Reporting to the Finance Manager, your responsibilities will include:

In the area of Bookkeeping, you will:

• Maintain accurate records of financial transactions.
• Record daily transactions, including accounts payable and receivable.
• Manage general ledger entries.
• Reconcile accounts and resolve discrepancies.

In the area of Financial Reporting and Analysis, you will:

• Prepare monthly, quarterly, and annual financial reports.
• Reconcile bank statements and track deposits and payments.
• Participate in financial audits.
• Assist with budget preparation.
• Review and implement financial policies.

For Cash Flow Management, your tasks will involve:

• Monitoring cash flow statements.
• Ensuring compliance with tax and financial reporting standards.
• Regarding Governance and Compliance, you will:
• Ensure compliance with Charity Accounting Standards (CAS).
• Submit timely reports to authorities.
• Review and recommend improvements to internal control policies and procedures.

Your role also includes engaging with stakeholders:

• Collaborate with Board Directors, Finance Committee, Audit Committee, Auditing Firms, financial institutions, corporate donors, vendors, and government agencies.
• Support the Board and CEO in corporate secretariat and board management matters.

Lastly, you’ll contribute to building a high-quality workplace and fostering a positive work culture for the organization. You may also be required to work on other assigned projects as directed by the Board and Management.

REQUIREMENTS

Technical Competencies

• Diploma or Associate Degree in Accounting or its equivalent professional qualifications
• Competent with accounting software modules like QuickBooks
• Good understanding of basic accounting principles
• General experience & knowledge in IT applications

Core Competencies

• Strong numeracy skills and attention to detail to ensure accuracy in data entry, reconciliations and other accounting tasks
• Organised, self-driven and able to multi-task well under pressure
• Collaborative, with excellent communication and interpersonal skills

Preferred Achievements / Characteristics

• At least 2-3 years of relevant work experience in an accounting role, preferably in the social services sector
• Familiar with Singapore Charity Accounting Standards & Corporate Governance for Social Service organisations
• Experience in doing finance/accounting work in other charities

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

· Answer telephone calls, and schedule patient appointments

· Answer queries about the clinic.

Administrative Duties:

· Obtain, key and maintain patient data records

· Provide clear guidance on basic clinical procedures

· Assist in patient health insurance claims process

· Assist in online billing system and claiming for panel insurances

· Manage internal and external communications

· Arrange hospital admission, laboratory, and imaging services when required

· Assist in the mediation process between patients and healthcare providers

· Manage the clinic's inventory count and assist to order stock and supplies when low.

· Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties:

· Dispensing of medications

· Financial counselling

· Chaperone/Accompany the Doctor during consultation when required

· Ensure the safety and cleanliness of the premises and consultation rooms

· Sterilize medical equipment and sanitize designated areas.

Job Requirements:

· Minimum ‘O' Levels or equivalent

· Relevant experience in clinic / healthcare setting preferred.

· Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public

· Excellent written and verbal communication skills.

· Excellent organizational skills to ensure that quality services are provided.

· Knowledge of procuring supplies and equipment.

· Proficient in billing and negotiating with suppliers and vendors.

· Computer literate/savvy

· Able to work on weekends

Responsibilities:

· Assist in administration and documentation required for STS (Ship to Ship) operations including but not limited to certificates, permits and reports.

· Facilitate coordination of documents / billings / communications between departments in office and with vessels

· Maintain and upkeep of STS records including transfer logs and regulatory filling.

Requirements:

· Diploma in Maritime business or related disciplines

· 1 year of relevant experience

· Meticulous and keen eye for details

· Effective communication and interpersonal skills

· Microsoft Office skills

Queenie Chua

R24125459

About Crown

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at http://www.crown.com/en-sg.

3 best things about the role:

• Be part of a Company that is a leading innovator in world-class forklift and material handling equipment.
• Work alongside a fun and outgoing Sales Team that is supportive and collaborative.
• Work at a Company that values good people, with a culture of developing employees and promoting from within.

About the role

Crown Equipment is currently seeking an individual to join the Sales Team based in our Singapore Branch Office as a Territory Executive.

As a Territory Executive, you will be responsible for driving revenue growth and expanding the market reach by building and maintaining customer relationships. You will also exceed the sales budget in a specified territory by managing existing clients and sourcing new business in providing Material Handling Solutions.

This will be a great opportunity to develop and execute a sales plan for the assigned territory. You will negotiate contracts and agreements with customers to close sales deals and provide product information, pricing and support to customers.

Key Areas of Responsibilities

Sales Targets

• Achieve a minimum order intake per month in Territory Management Sales as set by the company.
• Meet the minimum KPI requirements set by the company.
• Achieve goals for rental net gain initiatives.

Territory Management

• Effectively manage a defined territory, including identifying new sales opportunities while managing an existing customer base.
• Develop a dedicated plan to maximize selling time and fully develop the territory's potential.
• Implement daily territory/time management plans with clear objectives for what needs to be achieved each day.
• Offer all of Crown’s goods and services.

Product Demonstrations

• Effectively execute a minimum number of product demonstrations per month in accordance with set KPIs.
• Ensure all demonstrations are carried out in a professional manner with minimal expense to the Company.
• Demonstrate comprehensive product knowledge, which is a key deliverable, and understand the full product range.

Customer Enquiries

• Follow up on all customer inquiries promptly and professionally.
• Execute a minimum KPI of at least 18 contact calls with customers per week. These calls should have a specific purpose and an "SSP" (Strategic Selling Plan).
• Manage and maintain open inquiries effectively on a daily/weekly basis.

Team Participation

• At regular intervals, you will be required to attend team functions and product training sessions. You may also be asked to assist and support fellow colleagues with inquiries and demonstrations.
• Attend weekly sales meetings, or if in a regional area, join via video conference.

Customer Satisfaction

• Ensure that all prospective customers receive prompt, professional service when responding to inquiries, presenting proposals/solutions, and finalizing transactions upon delivery.
• Maintain regular communication with all existing and prospective clients to ensure total customer satisfaction.

Accounts Receivables

• Closely monitor customers’ Accounts Receivables (AR) and send updates as required.
• Engage with customers regarding any outstanding debts owed to the Company and assist in resolving them.

Knowledge, Skills & Experience

• Industry experience
• Demonstrative success in sales
• High Energy and Motivation
• Results Orientated
• Communication, Negotiation and Organisation Skills
• Ability to work under pressure & meet deadlines
• Excellent presentation skills

Qualifications

•  Graduate Degree

• At least 1-2 years in heavy machinery, MHE and automotive industry

• Insurance and Medical benefits
• Attractive salary package

Be part of the FHA marketing team to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, engagement and partnership collaborations. 

Marketing Planning & Execution
•    Manage and develop content across marketing assets and channels from print to online including website, direct mailers, social media platforms and event app
•    Develop compelling messaging, positioning and creative assets that aligns with target audience and marketing objectives 
•    Ensure all marketing materials are high-quality, accurate, and delivered on time
•    Management of photographers and videographers for event coverage, interviews and testimonials 
•    Track industry trends, customer feedback, and competitor activity to adjust marketing strategies as needed.

Analytics & Lead Generation
•    Identify and segment target audiences to maximize event reach and engagement
•    Use of online / enterprise systems for marketing purposes and database management
•    Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
•    Track, evaluate and report results for marketing campaigns
•    Measure customer satisfaction by developing surveys and provide insights

Marketing Innovation
•    Ensure adoption and optimization of new marketing trends and technologies 
•    Monitor performance to deliver effective and impactful campaigns
•    Develop and execute audience engagement strategies that create interactive and memorable experiences as well as to encourage attendee involvement
•    Design and implement gamified experiences, contests, and other activities to capture the attention of attendees and encourage booth visits.

Partnership and Collaboration
•    Manage working relationship with creative agencies, partners and vendors
•    Collaborate with other departments to ensure alignment between marketing strategies and business operations.
•    Preparation of publicity contracts & materials to engage trade and media partners
•    Ensure that partnership deliverables are executed timely

Duties and Responsibilities

· Handle all other HR functions, including, but not limited to, talent acquisition, onboarding, off-boarding, leave administration, compensation and benefits, training and development.

· Provide leadership on matters of employment legislation, HR policies and procedures, and best practices.

· Responsible for the day-to-day planning and execution of work of the department.

· Ensure that HR policies and procedures remain current and in compliance with legal and statutory requirements.

· Impart organisational policies and key information to employees.

· Lead the salary benchmarking process, including market research findings to ensure market competitiveness and employee value.

· Foster a positive work environment through effective communication and manage employee relations matters.

· Build a company culture that is in line with the management’s values and objectives.

· Oversee staff, provide guidance, allocate work and ensure their professional wellbeing and growth.

· Understand the job functions and roles of the different departments to devise a career development programmes aligned to the organisation’s business plans.

· Liaise and work with government bodies and other external service providers such as insurance insurers, training insituitations, MOM, MOH and Singapore Nursing Board.

· Manage employee progress, performance and development by implementing the annual performance management system and working with line management to support the appraisal process

· Fair Administration of employee benefits and welfare.

· Manage the regular view of processes and practices to ensure effectiveness and efficiency.

· Perform any other duties as assigned by supervisor/management.

Job Requirements

· Recognised Bachelor's degree in Human Resources, Business Administration, or a related field.

· A minimum of 5 years of working experiences in HR field.

· Proven experience as an HR Manager or HR Business Partner or in a similar HR role.

· Sound knowledge of employment law and regulations.

· Experience with QuickHR system will be an added advantage.

Job Competencies

· High energy, dynamic and self-motivated

· Excellent team player with good leadership

· Strong interpersonal and communication skills

· Strong problem-solving and organisational skills.

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

POSITION DESCRIPTION AND RESPONSIBILITIES

Being a core member of the team consisting of executives and patient service associates

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed.
• Assist HOD in establishing, implementing and reviewing all relevant SOPs, workflows and policies.
• Ensure that quality customer services are provided by BO staff to all internal and external stakeholders.
• Assist in AR, credit services and bad debt management.
• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters.
• Assist with lifting, moving and transporting patients.
• Serve meals and remove meal trays.
• Assist Staff / Enrolled Nurses under supervision.
• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Follow up on any claims issues encountered.
• Rectify any erroneous claims rejected by the relevant parties, etc.
• To perform regular audit checks on patient collections.
• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits.
• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report.
• Handle customers’ queries pertaining to admission process and services provided.
• Prepare and send out Consolidated Invoices for Corporate Clients.
• Handle email and telephone enquiries relating to billing/payments, etc.
• Any other duties as assigned from time to time by management.

QUALIIFCATIONS/REQUIREMENTS

• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients
• Must be able to do rotating shift work up to 12 hours (44 hours per week), include night shifts, Saturday, Sunday and Public holidays.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

We are seeking a dynamic, self-motivated and experienced Regional Public Relations Executive who thrives in a fast-paced environment and is passionate about creating impactful stories across the region for our clients.

This role demands a strategic thinker with strong project management skills, capable of leading multi-market campaigns and working closely with diverse regional teams.

Key Responsibilities:

• Collaborate with internal teams to create and implement PR strategies that align with business objectives and are customized for each regional market.
• Build and maintain strong relationships with key media outlets, influencers, and industry stakeholders across the region. Ensure consistent coverage across all markets.
• Lead the development of PR content, including press releases, pitches, and storytelling materials tailored for different regional markets.
• Oversee regional PR projects, ensuring timely execution, efficient allocation of resources, and alignment with regional and global goals.
• Act as the point of contact for managing regional PR crises, offering strategic guidance and support to local teams.
• Lead and coordinate regional PR events
• Conduct in-depth market research to gather insights on industry trends, competitors, and media landscapes within the region.
• Work closely with marketing, branding, and digital teams to ensure PR strategies are integrated across channels and aligned with broader marketing campaigns.
• Track and analyze media coverage, preparing detailed reports for regional and global leadership on PR performance, KPIs, and ROI.
• Contribute to new business pitches, particularly in strategy development and regional market analysis.

Qualifications:

• At least a Bachelor Degree
• Minimum 3-5 years of relevant experience in public relations, with proven experience in managing regional markets.
• Excellent organizational, communication, and interpersonal skills, with the ability to lead cross-cultural teams and manage multiple projects simultaneously.
• Fluent in English, with proficiency in Mandarin to liaise with Mandarin-speaking clients and stakeholders.
• Strong writing, presentation, and storytelling skills, with experience drafting communications for diverse regional audiences.
• A strategic thinker with the ability to adapt PR strategies to different markets.
• Willingness to travel frequently within the region for meetings, events, and on-site project management.

Job Description: Administrative Executive

Position Overview: The Administrative Executive is a key support role responsible for providing administrative and organizational assistance to ensure the smooth functioning of the organization. This position requires a combination of administrative skills, attention to detail, and effective communication to support various functions such as coordinating office activities, events and logistics, fund management and assisting in day-to-day operations.

Key Responsibilities:

1) Office Management:

• Oversee and maintain office operations, including managing office supplies, equipment, maintain filing and facilities support.
• Handle incoming calls, emails, and correspondence, response or redirecting them as necessary.
• Coordinate meetings arrangement and external despatch.

2) Administrative Support:

• Assist in preparing presentations, spreadsheets, and data analysis.
• Assist in creating and updating organizational policies and procedures.
• Prepare reports, memos, and other business-related documents as required.

3) Financial Administration:

• Manage donations received by company
• Collate data for funders eg TBCHF, NCSS funding
• Creation of Purchase Order (PO), update Payment Voucher (PV).
• Assist with budget tracking & expense reports.

4) Events Management & IT Support:

• Coordinate and assist in organizing company events and workshops. Support all logistic and registration processes.

5) Any other duties as assigned by CEO/COO.

Job Requirements:

• Diploma holder with 5 years of working experience in a similar capacity.
• Prior experience working in a charity or social work environment would be an advantage.
• Highly resourceful, excellent administrative and organisational skills.
• Proficient in MS Office (Word, Excel, PowerPoint) and Social Media.
• Strong communication and interpersonal skills.
• Strong problem-solving skills, multi-tasks and adaptability.
• Ability to work independently and collaboratively in a team environment.
• Able to work on weekends for events management, if required
• Open to locals and PRs in Singapore only.

Key Responsibilities & Skills:

a. Communications Management

· Develop and implement effective communication strategies for both internal and external audiences.

· Oversee the creation and meticulous vetting of all marketing and communication collaterals ensuring consistent and clear messaging.

b. Content Creation

· Create compelling and engaging content across various channels, including press releases, website content, social media posts, thought leadership articles, and executive speeches.

· Assist in development and production of marketing materials including, but not limited to: social media graphics, bite-sized videos and print collaterals.

· Oversee the company’s social media presence, creating and curating content, scheduling posts and engaging with the audience to build brand awareness.

· Manage content calendar and responsible for ensuring timely updates on all owned channels.

c. Stakeholder Collaboration

· Coordinate and collaborate with cross-functional teams to gather information and insights for content creation.

· Work closely with internal stakeholders (Operations) and external agencies (PR, digital marketing) to ensure cohesive communication and alignment of marketing efforts.

d. Event Planning & Execution

· Support the planning and execution of events hosted by the company such as conferences, workshops and networking sessions.

· Perform other ad-hoc duties as required by the company from time to time.

ServiceNow is looking for a Risk Solution Sales Specialist that will be responsible for market success of ServiceNow’s Integrated Risk Management (IRM) products in the Asia market. This product is built on ServiceNow’s market leading platform and creates a single source of truth and engagement that allows processes across the enterprise to execute with uniform information.

You will be responsible for communicating the integrated risk management value proposition to prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultants to provide a comprehensive and compelling message across all industries within the Asia region. You will focus on targeting your risk, compliance and resiliency message to specific customer needs and will focus on being a trusted advisor to our community of customers and partners. Finally, you will represent ServiceNow at local and regional events to drive your message into the broader market.

What you get to do in this role:

• Provide the full GRC/IRM subject matter mentoring and training to peers and other colleagues in the organization.
• Communicate competitive intelligence and activity to your manager and BU to ensure we keep ahead of opportunities, obstacles, and challenges
• Work closely with field sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• In partnership with assigned Account Executives and Solution Consultants, present our Risk, Compliance and Resiliency solutions directly to prospects, customers and at industry events and seminars
• Support the regional ServiceNow partner channels to drive an effective customer acquisition and experience
• Articulate customer success strategies (and losses) to the field in order to streamline and standardize IRM solution presentations and value proposition
• Become a trusted advisor to our community of customers and partners

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly management account annual financial statements
• Responsible for accounting processes and tasks which includes GL, account reconciliation, schedule maintenance etc.
• Coordinate and liaise with internal department members to support all accounting reporting and operation matters
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities as and when required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST), audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when require
• Participate in ad-hoc projects

• Bachelor's degree in Accounting or Finance
• Minimum of 2 years of experience as a Finance executive with full set accounting experience
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• CPA certification strongly preferred
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Solid understanding of financial statements and financial analysis techniques
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met

• Assist the Head of Internal Audit in discharging his responsibilities by performing independent review to ensure :-
•  Soundness and adequacy of governance, risk management and internal control system
• Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
• Complete compliance and regulatory audit assignments in a timely manner

About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

This role will involve working alongside and providing support to the Worship & Music team and Pastors in the church in the planning and organising, implementation and ensuring the smooth running of the services, events, trainings and activities in the Worship & Music ministry.

This role will entail regular office hours but may require the individual to occasionally work on evenings and weekends (Holy Communion weeks and special services/events). All efforts will be made to keep such occasional work to a minimum, with appropriate time-off-in-lieu granted.

MAIN DUTIES AND RESPONSIBILITIES

Organise, implement, execute, and manage operational workflows in the Worship & Music ministry, in close communication and collaboration with Pastoral Team Staff(PTS), Pastors, and laity. These include:

A) Service Planning

• Prepare the slides for the English services weekly, using relevant software tools
• Ensure that the liturgical cloths in the relevant worship venues are maintained and changed according to the liturgical seasons
• Oversee the care and maintenance of the liturgical furnishings in the various worship venues (including individual kneeling cushions, candles, altar book stand, standing cross, etc)
• Ensure that the Altar Books in the relevant worship venues are updated with the correct Great Thanksgiving at each Communion Service
• Maintain the stock of Holy Communion elements, including ordering, checking for expiry, and storing in a reverent manner elements that have been consecrated
• Prepare the Holy Communion elements in the trays and ensure that they are brought to their respective worship venues each week
• Liaise with relevant 3rd parties for special offerings (including getting slides/videos from them)
• Submit song reports to CCLI
• Record minutes for the Service Team Meetings and W&M Staff Team Minutes

B) Worship Services

• Roster ushers for all regular English services at the Barker Road campus, including special services
• Roster Communion Assistants for all regular English services at the Barker Road campus, including special services as required
• Brief Communion Assistants on the process and procedure for serving Holy Communion
• Assign Communion Assistants to their stations at each worship venue
• Support the pastors’ office in ad-hoc activities including special services, baptism interviews, and staff devotions

C) Floral Ministry

• Serve as liaison with the floral ministry
• Support the implementation of tools, courses, materials, and technologies
• Provide inputs and feedback on the general spiritual health of the ministry (including its volunteers), based on observations made during the course of work
• Execute all programmes and activities with sound budgeting and financial management
• Execute all programmes and activities in compliance with church policies and guidelines
• To carry out additional responsibilities when assigned by pastors or immediate supervisors in current ministry and/or other ministries

QUALIFICATIONS

• Diploma and above in any closely-related field

RELEVANT EXPERIENCE AND SKILLSETS

• An understanding of the liturgy of the Methodist Church
• Able to work independently under minimal supervision
• Strong interpersonal and communication skills (being able to communicate and collaborate effectively with various levels of staff and lay congregants)
• Strong administrative and organisational skills, meticulous with attention to detail
• An innovative team player, self-motivated, and pro-active
• Able to manage conflict professionally and with humility and respect
• Willingness and ability to leverage new technologies, where appropriate

F&B Management Trainee

Working Hours: 6 days rostered work week

Location: Islandwide

Salary: $2800-$3200

Requirements:

• Degree holder, with 1 year F&B experience
• Able work on weekends / public holidays

Job Scope:

• Hands-on involvement in daily operation to understand and execute duties
• Undertake management trainings and responsibilities with focus on sales management, customer satisfaction, operating expenses and shop’s profitability
• Focus mainly on Service/ FOH, but will have exposure to Kitchen/ BOH. May cover Kitchen/ BOH if operationally required
• Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store
• Any other ad-hoc duties base on operational needs

MAIN DUTIES AND RESPONSIBILITIES

Recruitment & Onboarding:
1. Administer and track the end-to-end recruitment process from pre-employment to onboarding.
2. Facilitate the New Hire Onboarding/Orientation programme and conduct the First-Day-at-Work orientation.

Maintenance of HR Documentation & Records:
1. Facilitate all staff movement from recruitment, to onboarding and offboarding; ensuring that each stage is performed smoothly and the documentation is complete and filed accordingly in the P-files.
2. Track key employee events and dates in the employee life cycle and responsible for data accuracy, integrity and timeliness of updates.
3. Prepare and update employment-related letters.
4. Prepare and regularly review/update the Standard Operating Procedures to ensure accuracy and completeness.
5. Prepare regular reports and dashboards for strategic decision-making to management.

HR System Administration:
1. Create and manage employee records in the HR E-Portal and payroll system.
2. Create and maintain leave calendars in the HR E-Portal.
3. Liaise with the payroll vendor and IT on any system trouble-shooting issues.

Processing of Claims:
1. Verify and approve HR-related claims.

Employee Insurance:
1. Gather quotations and make recommendations on insurance renewal (including preparation of all information and data required for quotations and renewals).
2. Processing, submission, and follow-up of claims.
3. Assist staff on Letter of Guarantee (if necessary) and claims submission.
4. Answer queries relating to insurance matters.

Training:
1. Collate training needs in an organization training plan, identify suitable training providers/resources/courses for staff when necessary.
2. Update staff training records in a timely basis.
3. Manage the Academic Program sponsorship and scholarship process.
4. Administer the application for and receipt of training funds from government agencies/ministries.
5. Upon receipt of staff training nomination form submissions, to perform first-level checks.

Performance Management:
1. Ensure performance management appraisals are duly completed and tracked as per timeline; including follow-up.
2. Ensure all performance management forms are filed.
3. Compile performance report for review/analysis

Payroll:
1. Administer payroll-related activities from ensuring all salary matters and pay records are updated in the payroll system, to initializing and processing pay records.
2. Verify downloaded claims for salary processing.
3. Prepare bonus & salary increment spreadsheets for review and approval by approving managers.

Other HR work:
1. Continuously review and provide inputs on streamlining of HR policies and processes.
2. Liaise with government agencies for funding of childcare leave, maternity leave, career support, Skills Future and other initiatives.
3. Prepare and complete government surveys.
4. Assist in employee engagement activities.
5. Administer the annual Conflict-of-Interest Declaration exercise
6. Prepare management reports as required.
7. Provide documentation and prepare data for audit purposes.
8. Process immigration pass applications/renewals/cancellations on a timely basis
9. Notify IRAS on tax-clearance matters for staff on immigration passes who leave the organisation.
10. Respond to inquiries on HR-related matters and provide guidance and interpretation to staff and managers on policy matters.
11. Carry out any other duties as assigned by the supervisor and/or Pastor-in-Charge.

QUALIFICATIONS:
1. Degree preferably in a HR-related field

RELEVANT EXPERIENCE AND SKILLSETS:
1. At least 5 years’ relevant HR experience in a HR Shared Services role (including payroll experience).

2. Strong working knowledge of multiple human resource disciplines including compensation and benefits, payroll, employee relations, performance management, Singapore Employment Act, Employment of Foreign Manpower Act, CPF Act, and the Tripartite Guidelines on Fair Employment Practices.

3. Familiarity with Access EasyPay will be required.
4. Strong administrative, planning and organisational skills.
5. Excellent interpersonal and communication skills.
6. Meticulous with attention to detail.
7. Able to handle confidential and sensitive information with discretion, confidentiality and integrity.

8. Able to work independently with minimal supervision.
9. An innovative team player, self-motivated and pro-active
10. Able to multi-task and work efficiently under pressure to meet deadlines .
11. Proficient in Microsoft Office applications (Word, Excel, PowerPoint).

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Work closely with Planners to ensure all the media plans are as per latest MOCO template and make sure all elements are incorporated.
• Prepare CI for all mediums and help Planners manage all material submission timelines.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Processing billing instructions with finance/shared service teams
• Mapping vendor invoices against billing instructions
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion before end of following month of activity
• Resolve/respond to client billing queries

The Courage Chapter has been engaged to conduct a search for a Outreach & Development - Marketing Senior / Executive for our client, an IPC Charity Organization.

ABOUT THE ROLE

As part of the Outreach and Development team, you will support the marketing communications, partnerships and outreach efforts at the IPC Charity, to further the work, profile and presence of the organisation. Focusing on the IPC Charity’s branding, marketing materials, outreach opportunities, touchpoints with various stakeholders, social media as well as media engagements, you will support the IPC Charity with:

1. Strategic Communication and Brand Storytelling: Crafting compelling narratives that align with the IPC Charity's mission, articulating the impact of its services, and building strong brand awareness amongst stakeholders (including funders, potential and existing donors, community partners and public).
2. Digital Engagement and Data Analysis: Proficiently utilising digital platforms to engage target audiences, and measuring effectiveness of campaigns and adjusting strategies for maximum engagement through data analytics.
3. Partnership Building and CRM Expertise: Developing partnerships and managing relationships through effective use of CRM tools to expand the IPC Charity's network.
4. Creative Content Development and SEO: Creating engaging content optimized for search engines to enhance online presence and attract traffic to the IPC Charity's digital channels.
5. Adaptive Project Leadership: Managing and executing integrated marketing projects that are responsive to the evolving needs of the community, and aligned to the IPC Charity’s strategies.
6. Planning, Measurement & Metrics: Setting, monitoring and evaluating targets and performance metrics to assess the effectiveness of the IPC Charity’s branding and communication strategies and initiatives.

This role may require you to work on weekends and public holidays if there are programmes or events. You will work closely with the Outreach & Development team members. You may also be required to work on other areas and projects as assigned by your Reporting Officer, the Board and Management.

Preferred Experience

- Minimum 5 years of relevant work experience in marketing communications, outreach, partnerships or related fields.

- Prior experience in the social services sector will be an advantage

Technical Competencies

- Ability to write well for various platforms and target audiences, and ability produce and deliver proposals and pitches.

- Strong competency in creative content development and SEO

- Data analytics for digital and social media platforms

- Experience with graphic design software will be an advantage.

Good interpersonal skills to engage multiple stakeholders, strong analytical skills and change management skills

Other Attributes

- Builds and contributes towards positive team culture

- Leads with strategy and innovation

- Excellent communication and interpersonal skills

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

[Order Number: 707142]

Responsibilities

• Human Resources OperationsHandle sensitive and confidential matters with high integrity, manage P-File, update employee records and maintain proper filing systems.
• Update and maintain employee’s leave matters and personnel records on People module.
• Assist in recruitment process and coordinate with hiring managers on the job description and set up for interviews. Work with recruitment agencies and/or manage recruitment posting on job portal.
• Support employee onboarding and offboarding process.
• Conduct employee orientation and CSR activities.
• Prepare HR reports, leave and medical benefits administration.
• Co-ordinate training program with both internal and external stakeholders, to enhance employee skillset and learning development.
• Keep abreast of rapidly changing employment policies and regulations by local government.
  
• General AdministrationResponsible for incoming calls, incoming/outgoing mails & company internal mailing bag.
• To distribute and disseminate important circulars, mails, letters in timely manner.
• Provide secretarial support to General Manager such as screening incoming phone calls, arrange meetings/travel schedules, draft correspondence and maintain effective filing system.
• Maintain and update employee guides and administration information or process on shared drive.
• Manage business travel authorization and make travel bookings using internal booking tool, where necessary.
• Manage travel reimbursement and ensure that claims are align with travel policy.
• Manage the purchasing of stationery and office equipment.
• Manage contracts of vendors pertaining to office equipment, general insurance and administration matters.
• Provide any other general office administrative support and ensure a seamless day-to day office operation.
• Support activities for any company events.
• Manage employee’s general inquires and clarifications.
  
• Any other ad-hoc duties as assigned.

Requirements

• Candidate must possess at least a Diploma in related field
  Candidate must have at least 2 years of relevant experience

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment