Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Job Description 

Stranger Soccer is seeking OUTSTANDING REFEREES who can officiate the game, but ALSO serve as Official Hosts - our brand ambassadors. 

This means in addition to traditional referee duties, the person must have great people skills, welcoming players and making sure they have a positive game experience from the moment they arrive till their departure. 

Working Hours  

Games will be assigned each week during the following timeframes, at locations all over Singapore  

• Monday to Friday: 6 pm - 11 pm  

• Saturday & Sunday: 9 am – 11 pm 

Roles  

• Be an ambassador of the Stranger Soccer brand at the games, welcoming players and ensuring they have a great experience from start to finish 

• Officiating the games as an outstanding, experienced referee 

• Provide a post-match report, which can elaborate on things that went on during the match itself Host Manager   

• Class 3 Licensed Referee or strong experience 

• FUN outgoing personality 

• Understanding of and passion for football 

• Excellent people and communication skills 

• Previous experience in customer service is a plus 

To apply, please send resume to [email protected],  attaching your Class 3 License, if applicable 

• Manning of General Office counter;
• Attend to queries from students, parents or members of public (phonecalls & walk ins)
• Assist in general administrative and student related duties
• Checking of documents for Financial Assistance application
• Maintaining of Financial Assistance list
• Preparing outcome letter for Financial Assistance
• Guide staff for incident report
• Preparing early dismissal slip for unwell students
• Oversee bus booking orders
• Assist in basic financial duties (work payment officer on follow up)
• Assist in other office or admin duties assigned by the Authority

Working Hrs:

• Personnel to be deployed at the following hours:
• Mondays to Thursdays: 9:00am to 6:00pm, inclusive of 30 mins lunch break
• Fridays: 9:30am to 6:00pm, inclusive of 30 mins lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Qualification:

• At least 1 years of working experience as a receptionist or doing admin in a secondary school environment.
• At least GCE ‘N’ level certification
• Able to communicate and write well in English and at least one other language.
• Possess good communication skills and able to work independently as well as a team player.
• Able to use Microsoft Office applications such as Word and Excel

• Manning of General Office counter;
• Attend to queries from students, parents or members of public (phonecalls & walk ins)
• Assist in general administrative and student related duties
• Follow up with absentees
• Checking of documents for Financial Assistance application
• Inform parents on Financial Assistance outcome
• Guide staff for incident report
• Preparing early dismissal slip for unwell students
• Updating of daily student attendance
• Assist in records management (incident report and late list)
• Assist in other office or admin duties assigned by the Authority

Working Hrs:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 30 mins lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 30 mins lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Qualification:

• At least 1 years of working experience as a receptionist or doing admin in a secondary school environment.
• At least GCE ‘N’ level certification
• Able to communicate and write well in English and at least one other language.
• Possess good communication skills and able to work independently as well as a team player.
• Able to use Microsoft Office applications such as Word and Excel

Job Description

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

Qualifications

• Degree or Diploma in Building / Quantity Surveying or equivalent qualification
• Minimum 3 years of relevant experience in the built environment industry
• Previous internship experience within pre and post contract in consultancy environment would be of advantage
• Individuals of the highest caliber who are confident, driven and with excellent interpersonal skills
• Organized and able to handle stress
  

Job Description:

Accounts Payable:

• Verify that all vendor invoices, along with the relevant supporting documentation, are promptly updated in the ERP system
• Reach out to vendors for SOA and vendor statement reconciliation
• Guarantee the payment cycle is processed accurately, completely, and on time
• Maintain all documents properly.

Accounts Receivable:

• E-invoices are promptly uploaded to the customers' site and emailed to the customers.

Petty Cash:

• Petty cash and reimbursement management

Administrative tasks

• Placing orders for stationery
• Ad hoc tasks as needed.

Stock audits and counts:

• Periodically assist with internal stock counts

Qualification

• A minimum of a diploma in accounting; LCCI; "A" levels
• At least three years of accounting experience;
• Quick and diligent work;
• Knowledge of GST to guarantee compliance;
• Proficiency with computers, including familiarity with MS Office and common bookkeeping;
• Strong written and verbal communication abilities;

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Responsibilities

• Manage all daily air import operations and documentation.
• Monitor air freight shipments, logistics, and trucking using the in-house system.
• Coordinate with team members, vendors, and customers to ensure smooth transactions for all import shipments.
• Raise cheque request and prepare payment for agent clearance shipment or to purchase permit.
• Manage costing and billing, and ensure timely payment from customers.
• Handle customer inquiries promptly and effectively.
• Maintain accurate and organized document filing.
• Other assignment assigned by the management

Job Requirements

• Minimum 1-2 years related working experience, preferably in freight forwarding industry
• Proficient with Microsoft Excel
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Good team player with good interpersonal and communication skills

Job Description

1. Help manage the Sustainability Reporting and Environmental, Social, and Governance (ESG) datasets for the Group, for GRI, ISSB, and EU CSRD reporting.

2. Work with internal and external stakeholders to incorporate ESG principles and factors into corporate sustainability policies, strategies, and reporting.

3. Monitor industry and sustainability ESG ratings and market developments

4. Write ESG-related thought leadership content

5. Support on sustainability-related tasks such as Assurance, Due Diligence, Benchmarking, and audits.

6. Establish an information network to collect and compile data from publications, sustainability reports, and various field sources.

Requirements

1. Degree in Business, Humanities, or Communications discipline

2. Excellent command of written and spoken English

3. Knowledge of key sustainability issues, GRI-based sustainability reports, ESG international standards/ principles, and best practices

4. Attentive to detail, highly meticulous and accurate

5. Good interpersonal and communication skills

6. Strong data analytical skills, proficient in Excel and PowerPoint

7. Resourceful, flexible, and responsive in dealing with people

8. Willing to travel

9. 1 to 3 Years relevant working experience

10. Excellent project and time management skills and can operate in an environment of ambiguity.

11. Experience in sustainability and/ or the palm oil sector will be a plus

This Internship provides an opportunity for fresh graduates/ORD graduates/tertiary students/ to be coached to operate in the real business environment. Trainees will be given wide exposure to the financial services sector, and will benefit from the various skills and capabilities development through on-the-job training and working closely with the team where they will assist in various aspects of work such as sales advisory admin, marketing, customer service, business operations and management support. This will lead them to full time positions in the organisation if they are found suitable.

Job Scope may include:

• Support Manager and team in preparing clients’ portfolios & business presentations
• Assist in client servicing & clients engagement campaigns
• Support client acquisition and marketing activities
• Gain expose in analysis of clients’ financial status and goals
• Plan & coordinate team-building events and company meetings
• Collate sales records & perform statistics analysis
• Prepare marketing collaterals and E-posters
• Gain industry-specific knowledge in financial planning
• Opportunity to undertake sponsored industry certifications with good performance
• Assist in any other activities assigned

Requirements

• Able to commit a min. of 3-5 months
• Currently undertaking a business-related discipline in a local polytechnic e.g. Banking & Finance, Management. Those in other disciplines may apply if they have a keen interest in the financial services sector.
• Strong interpersonal & communication skills
• Excellent time management skills with ability to multi-task & prioritise work
• Well organised & meticulous in handling documents
• Proficient in Microsoft, Google Suite
• Meticulous & a positive team player
• Good command of English, verbal & written

We regret to inform only shortlisted candidates will be notified.

Nearest MRT: City Hall
Contract Duration: 11 Months
Working Hours: 8.30am – 6pm (Mon-Tues/Thu-Fri), 8.30am – 5.30pm (Wed)
Basic Salary: $2,800 per month

Job Responsibilities:

· Data extraction, compilation, entry and editing

· Survey preparation and call-chasing for returns

· Ad hoc administrative duties

Job Requirements:

· GCE A Level or Diploma in any discipline.

· Able to read and interpret basic financial statements

· Competent in Microsoft Excel

· Only Singaporeans.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
• elements for engineering works. 
• Performance at this level requires developmental experience in a professional position.

Responsibilities:

• Must be familiar with Microsoft office (word/ excel/ powerpoint) and outlook etc
• Familiar with Quickbook is an advantage
• Answering of phone calls, data entry and filing
• Reply email, create events order etc
• Any other ad-hoc duties
• F&B Experience prefer

Please indicate expected salary and notice period.

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Data Management: Collecting, analysing, and presenting data on dashboards.
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance.
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Early Childhood Education / Marketing or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Description :

• Good communication and problem-solving skills

• Excellent interpersonal skills

• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.

• Helpful and well-mannered

• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.

• Raising of Service Requests, Tracking of SRs, assets and organizational activities

• Maintaining Assets tracking and movement

• Broadcasting of Patches and Scheduled Maintenance

• Logging case and escalating to engineers, Email Transactions

• Issue RSA token and Internet Separation Devices and maintaining the asset inventory of it as well

• Proficient in Microsoft Office applications, Windows VISTA / Windows7/ Windows8

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

· Co-ordinate the hotel’s food and beverage business activities such as sales, customer services, promotions etc.

· Ensure customer satisfaction are met through high quality and consistent food standards and services.

· Ensure quality relating to presentation, supervision and control of food & beverage service to maximize profit and customer satisfaction.

· Ensure that mise en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.

· Replenish supplies and linen.

· Meet, greet and lead guests to their seats.

· Take food and beverage orders and serve them.

· Present and process payment bills.

· Perform any other job tasks as assigned.

Job Requirements

· At least 1 year of working experience in any F&B-related field.

· Outgoing, meticulous and service-oriented.

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

CORE WORK ACTIVITIES

Assisting in Leading Kitchen Operations for Property

• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.

Setting and Maintaining Goals for Culinary Function and Activities

• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.

Ensuring Culinary Standards and Responsibilities are Met

• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Ensuring Exceptional Customer Service

• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Additional Responsibilities

• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.

At TeleClick, we are committed to creating exceptional employee experiences where everyone is provided with equal opportunities for individual professional growth.

Job overview

Your primary responsibility is to achieve customer satisfaction and ensure long term partnerships with existing and new customers. If you are hardworking and sales-driven, we are looking for you!

Job description

-Achieve and exceed sales target assigned

-Attend to customers’ enquiries on timely basis

-Provide excellent customer service and handle feedback and complaints

-Maintain and develop customer relationships through an individual approach

-Engage in telemarketing to make appointments with potential leads

-Be proactively engaged in maximizing sales opportunity

-Process and arrange sales of product and liaising with internal department

-Consistent follow up after-sales and handle related paperwork

-Prepare for meeting and document sales activities

-Upkeep knowledge of sales, promotions, policies and product

-Perform other duties as assigned

Job requirements

-Highly responsible and reliable

-Has initiatives to problem solve, positive attitude, fast learner

-Outgoing with strong sales skills

-Excellent communication and interpersonal skills

-Result and customer oriented

-Hardworking and good physique

-Desire to thrive in a collaborative environment where team work is the key to success

-Min. Diploma or Fresh grad, willing to learn

We are expanding and welcome all service-oriented individuals to join us.

If interested, please send resume to [email protected]

*Only shortlisted candidates would be notified*

We are looking for an HR Executive to manage our company’s recruiting, learning and development and employee performance programs.

HR Executive responsibilities include creating referral programs, updating HR policies and overseeing our hiring processes. To be successful in this role, you should have an extensive background in Human Resources departments and thorough knowledge of labor legislation.

Ultimately, you will make strategic decisions for our company so that we hire, develop and retain qualified employees.

Job Description

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
• elements for engineering works.
• Performance at this level requires developmental experience in a professional position.

Requirements

• Bachelor’s Degree in Civil Engineering
• Minimum 4-6 years experience in hands-on design for Structural projects
• Familiar with structure framing and element design including steel structure.
• Good project management and technical skills

Job Purpose:

The Membership Services Executive is responsible for implementing membership duties and services efficiently and accurately. This role ensures that all member enquiries are handled with the utmost professionalism, ensuring timely and complete follow-up. Additionally, the Membership Services

Executive conducts new member enrolments, providing them with comprehensive briefings on club policies, rules, and facilities.

1. Membership Transfer & Resignation Management:

· Process all membership transfer applications and resignation requests, ensuring that all relevant information, documents, and payments are in order.

2. Matching Buyers and Sellers:

· Assist members in matching potential buyers and sellers, regularly updating and maintaining the list of available membership transfers.

3. Administrative Support:

· Handle a wide range of administrative tasks related to membership services, including:

· Weekly/Monthly membership sales updates

· Family membership applications and terminations

· Section applications and terminations

· Change of corporate nominee details

· Management of deceased membership records

· Handling defaulter memberships

· Issuing membership cards and car decals

4. Club Tours:

· Conduct club tours for prospective members, ensuring they are introduced to all club facilities and services.

5. Member Onboarding:

· Provide new members with essential information on how to use club facilities and outlets. Brief them on the importance of their membership cards and the club's basic rules and policies.

6. Member Enquiries:

· Respond to all member enquiries (via walk-in, email, and telephone) and provide information on account statements. Take necessary actions to resolve any erroneous charges.

7. Refund Processing:

· Prepare and issue refunds for transferred or resigned members, ensuring accuracy and timely processing.

8. Administrative & Ad-Hoc Tasks:

· Perform any additional administrative tasks or ad-hoc projects as assigned by the Head of Department.

9. Front Desk Support:

· Provide coverage for Front Desk duties as required, ensuring smooth operations.

10. Other Duties:

· Carry out any other tasks as assigned by the Membership Services Manager or Head of Department.

Requirements: -

· Minimum Diploma qualifications

· 2-3 years of relevant experience in customer service or membership-related roles is an advantage

· Able to work independently and as part of a team

· Self-motivated and have strong initiative

· Ability to work in a fast-paced environment and multitask effectively

· Good interpersonal skills and able to interact with all levels internally and externally in a professional and responsive manner

· High attention to details with strong organization skills

· Good communication and people skills, with a customer service orientation

· Proficiency in MS office (Word, Excel, Outlook, PowerPoint)

· Experience with membership software is a plus

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Act as co-liaison with instructors of undergraduate and postgraduate courses on the stepped-up effort in Assurance of Learning processes.
• Compilation/organization of electronic, and scanning paper documents to comply with re-accreditation efforts.
• Preparation of documents, collection of data for accreditation submissions.
• Act as co-liaison between the Accreditation bodies and individuals within SMU who contribute to the accreditation process.
• Assist in general documentation and visualisation of data using infographics in reports and/or electronic media for accreditation reports and visits by external accreditation agencies.
• Administration of AOL assessments.
• Assist in organizing the site visits by peer-reviewers of various re-accreditation and external review processes.
• Logistical and event planning support.
• Assist in building and managing a virtual and hybrid sharing space and platform to archive and showcase accreditation material and resources for future audit visits.
• Other duties as assigned.

• Degree holder with some years of relevant work experience. Recent graduates may also apply.
• Good writing and analytical skills.
• Good communication and interpersonal skills, with the ability to interact well with faculty, staff, and students.
• A keen eye for detail and the ability to prepare informative and accurate reports.
• Able to validate data, identify data errors and rectify the mistakes.
• Strong computer literacy skills specifically in the Microsoft Suite.
• Able to use common graphic tools to present infographics and generate reports will be an advantage.
• Has initiative in work planning and able to work independently.
• Good time management.
• Able to handle confidential information.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 5 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language would be an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.
• Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Responsibilities:

• Oversee and maintain facilities at the centers, collaborating with contractors and vendors in adherence to all regulatory standards.

• Conduct regular inspections and contractor performance evaluations to drive continuous improvement.

• Ensure preventive, corrective, and ad-hoc maintenance is completed to meet required standards.

• Develop and execute processes to enhance operational efficiency and streamline workflows.

• Support the development of emergency scenarios and hospital tabletop exercises.

• Participate in setting up infrastructure and ensuring system readiness for operational activities.

• Manage fault reporting to address issues promptly.

• Ensure clinic infrastructure is adequate, safe, and functional.

• Track and report operational issues to management with timely feedback.

• Coordinate daily operations to ensure prompt, efficient services.

• Perform tasks following standard operating procedures, ensuring smooth and safe clinic operations.

• Monitor and compile statistics on clinical operations, key performance indicators (KPIs), and submit periodic reports.

• Gather and consolidate user requirements for projects, ensuring timely and budget-compliant completion.

• Maintain thorough documentation to support all maintenance activities and project administration.

• Continuously assess and improve operational workflows.

• Perform any other ad-hoc duties as assigned.

Job Requirements:

• Diploma in Engineering.

• Strong logical thinking and problem-solving abilities.

• High attention to detail and meticulousness.

• Proficient in Microsoft Office applications.

• Customer service-oriented.

• Effective communication skills (both phone and email).

• Previous experience in Healthcare/Medical care is an advantage, though not required.

• Independent worker with a proactive approach to operations improvement.

• Hands-on and team-oriented, requiring minimal supervision.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Purpose

As an Executive, Data Analytics, your role will be pivotal in supporting data-driven decision-making processes and delivering valuable insights to support strategic initiatives. You will support in implementing Artificial Intelligence / Machine Learning (AI/ML), leveraging on data to enhance advertising strategies, improve ROI, and contribute to the organisational’s growth.

Please note that the incumbent will be hired on a 1 + 1 year contract.

Responsibilities

The duties and responsibilities are listed below. The list is not comprehensive and related duties and responsibilities may be assigned from time to time.

1. Data Analysis and Insights:

• Conduct in-depth data analysis to identify trends, patterns, and actionable insights from advertising campaigns.
• Perform a market-based assessment and execute new go-to-market strategies in the field.

2. Campaign Optimization:

• Collaborate with marketing and sales teams to optimize campaign performance through data-driven strategies.
• A/B testing and experimentation to improve ad creative, targeting, and messaging.
• Streamline and drive process improvements for operational excellence

3. Data Visualization:

• Create data marts, visually appealing and informative data visualizations to communicate findings and insights effectively.
• Develop and maintain dashboards and reports to track key performance metrics and provide actionable recommendations.
• Drive end-to-end data projects; identify issues, gather information from various sources, analyse huge data, interpret patterns and trends, build models, give recommendations, and create insightful automated reports.

4 . Artificial Intelligence / Machine Learning (AI/ML)

• Support and implement machine learning models and algorithms.
• Collect, preprocess, and analyze data to train and evaluate AI models.
• Support the building of predictive models to forecast advertising campaign outcomes and customer behavior.
• Collaborate with data engineers to integrate AI solutions into applications and products.
• Test and validate AI models and algorithms to ensure accuracy and reliability.

5. Data Quality and Integrity:

• Ensure data accuracy and integrity by cleaning, transforming, and validating data from various sources.
• Support data mining and forensic review for completeness & accuracy.

6. Reporting and Documentation:

• Prepare and present regular reports and documentation to internal stakeholders and clients.
• Be a steward of good data practices – robust documentation, process and knowledge sharing.

Qualifications & Work Experience

1. Qualifications:

• Bachelor's degree in a related field such as Statistics, Mathematics, Computer Science, or Marketing Analytics preferred.
• Proven experience as a data analyst or similar role in advertising, research or consulting industry will be beneficial.
• Strong analytical thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Attention to detail and a commitment to data accuracy.

2. Work Experience:

• Minimum of 1-3 years of relevant work experience in data analysis preferred. Experience in the advertising, research or consulting industry will be a plus.
• Demonstrated experience in leveraging data to drive advertising campaign success.
• Track record of creating actionable insights and contributing to campaign optimization.
• Experience with client-facing roles or presenting data-driven insights to clients is a plus.

Skills

1. Technical Abilities:

• Proficiency in data analysis tools and programming languages (e.g., Python, R, SQL).
• Experience with data preprocessing, feature engineering, and model evaluation.
• Strong experience with data visualization tools (e.g., Tableau, Power BI).
• Knowledge of statistical analysis and modeling techniques.
• Experience with data warehousing and ETL (Extract, Transform and Load) processes.
• Understanding of A/B testing methodologies and experimentation.
• Knowledge of machine learning algorithms is a plus.

2. Team Dynamics Abilities:

• Strong communication skills to effectively convey data insights to both technical and non-technical stakeholders.
• Collaborative mindset to work closely with cross-functional teams such as marketing, advertising, and IT.
• Problem-solving skills to address complex data-related challenges.
• Ability to mentor and provide guidance to junior data analysts.
• Adaptability to work in a dynamic and fast-paced advertising environment.

Benefits Summary:

• Basic from $3,200.00 per month
• 14 days annual leave
• Transport allowance
• Medical Benefits
• Annual Wage Supplement (AWS)

Job Descriptions:

• Develop new customer accounts and growing clientele base and Identify and secure new business opportunities.
• Analyze and forecast market trends, benchmarking against competitors
• Supervise and manage budgets and resources to meet organizational goals and business objectives
• Maintain high levels of customer satisfaction and personal involvement in customer relationships to remain consistent with business principles.
• Coordinate with the customer marketing/promotion initiatives
• Manage and assist in the operation of events held
• Prepare weekly and monthly sales reports, presentations, etc.

Competencies and Skills Required:

• 2-5 years of quota-carrying sales experience
• Experience and working knowledge of CRM systems
• Strong written and verbal communication skills coupled with creativity, initiative, negotiation, good management, and problem-solving skills
• Pleasant personality, energetic, dynamic, independent, and self-motivated
• Strong project management and coordination
• Simple Writing English & Mathematics Test is Conducted to a candidate.