Responsibilities:

• Assist in monthly Payroll

• Ordering office pantry & stationery

• Answering Incoming calls

• Keep employee record up to date

• Work pass management:application,renewal ,cancellation

• Monitor worker training expiry

• Responsible for online submission of IR8A/IR21

• Filling of HR documents

• Receive incoming mails and send outgoing mails

• Assist in recruitment activities including sourcing of candidates & interviewing

• Arranging business travels (flight,hotel etc)

• Processing of invoice, quotation, purchase order and delivery order to customers

• Prepare project contract(tender documents)

• Preparing of shipping documents

• Coordinate with freight forwaders for incoming/outgoing shipments

• Ensure on time delivery to customers,preparing commercial invoice to oversea supplier

• Any other HR functions as needed

- Fresh with relevant educational background can also apply

-Prior experience in HR operations and admin will be at advantage

· Experience in cooking South indian food like idly,dosi & Meals Etc.

· Ability to follow SOP’s and detailed recipes.

· Knowledge of varieties of Indian Spice.

· Follow the Instructions of Head Cook and able to work with team Member.

· Ensure the food quality and the presentation.

· Ensure the prompt and speedy delivery of orders.

· Receiving goods after checking the quality and quantity.

· Storage of raw materials and ingredients appropriately.

· Check the quality of raw and cooked food products to ensure the standards.

· Ensure personal hygiene and safety requirements.

· Ensure the cleanliness of the kitchen, cooking utensils, and equipment.

· Must be able to work on weekends and public holidays.

· Able to work well under pressure in a fast-paced environment.

Job Title: Senior HR Executive

Job Description:

We are seeking an experienced and dynamic individual to join our team as a Senior HR Executive. The successful candidate will be responsible for overseeing the day-to-day operations of the HR department, as well as providing support in recruitment and work pass processing. This role requires a strong understanding of HR best practices, excellent organizational skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

• Manage HR day-to-day operations.
• Assist in recruitment activities.
• Coordinate work pass processing for foreign employees, including application, renewal, and cancellation procedures.
• Ensure compliance with local labor laws and regulations, and update HR policies and procedures as necessary.
• Provide guidance and support to employees on HR-related matters, including benefits administration, performance management, and employee relations.
• Collaborate with cross-functional teams to develop and implement HR initiatives and programs to enhance employee engagement and retention.
• Maintain accurate HR records and data, and generate reports as required.

Requirements:

• Minimum Diploma in Human Resources Management or related field.
• Minimum 2 years of experience in HR roles, with a focus on HR operations and recruitment.
• Experience in work pass processing for foreign employees preferred.
• Excellent interpersonal and communication skills, with the ability to build positive relationships with internal and external stakeholders.
• Proven ability to handle confidential information with discretion and integrity.
• Detail-oriented with strong organizational and time management skills.
• Ability to work independently and collaboratively in a team environment.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career advancement and professional development.
• Positive and inclusive work culture.

How to Apply:

Please submit your resume to [[email protected]]. We look forward to reviewing your application!

Administrative Paperwork

Data Entry

Invoicing

Procument

Logistics / Packing

Book-keeping

Inventory, stock take

Working Location

3015A Ubi Road 1

Singapore 408705

• Assist in Accounts Receivable and Accounts Payable
• Invoicing , payment processing and bank reconcilation
• Update details in SAP
• Prepare and process documents matching, payment, expenses reports and other financial documents
• Support Accountant in month end closing activities, prepare journal entries and financial reports
• Assist in preparing audit schedules and provide support during audits
• Support in other general administrative duties

Job Requirements

• Diploma / LCCI
• Welcome entry level - Training Provided
• Hardworking and willing to learn
• 5 days work (8am to 5pm)
• Work location near Kaki Bukit MRT
• Salary $2200 - $2600

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

Responsibilities

• Performs Accounts Payable(AP) transactional process operations.

Requirements

• Min Diploma in accounting / finance with 5 years experience in AP operational processes, Hands on experience in Microsoft office, proficient in Excel.
• Attention to details, proactive, able to work independently, effective communication skill in both spoken and written.
• Able to commence work immediately.

interested candidate please send in your msword resume to [email protected]

Job Scope:

• Maintenance of accounts payables (AP) creditors' records, including IBG payment records
• Collation of AP from all centre and keying-in to the GP Dynamics Financial Software
• Batching of AP for Interco billing, fixed assets processing and payment
• Reconciliation of AP sub-ledger to general ledger
• Running of monthly AP Aging Report and AP Payment twice a month and also process ad-hoc payments whenever required
• Processing of AP Payment via computer cheques and manual cheques
• Performing accrual of revenue for selected centers on monthly basis

Job Requirements:

• Singaporeans Only
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent
• Fresh Graduates are welcome to apply

Check out Aber Care Website for more details

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Position Details:

• Employment Type: Full-Time
• Industry: Fashion Apparel/Footwear
• Work Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m.
• Location: MacPherson, Singapore

Key Responsibilities:

1. Conduct comprehensive market analyses to discern opportunities and anticipate risks, leveraging insights from market trends, customer inclinations, and competitor maneuvers.
2. Collaborate closely with the marketing team to synchronize merchandising strategies with promotional initiatives.
3. Uphold categorization standards for Product Item Attributes.
4. Perform weekly evaluations of product sell-through rates and generate monthly analytical reports.
5. Provide merchandising support and contribute to key cross-functional projects.
6. Oversee sales performance metrics, pricing strategies, inventory management, procurement, allocation strategies, grouping tactics, and markdown initiatives.
7. Coordinate product launching strategies and ensure seamless execution in partnership with the Logistics Department.
8. Collaborate with the Visual Merchandising team to establish guidelines for in-store displays.
9. Offer leadership and mentorship to the merchandising team, spearheading training and development endeavors.
10. Deliver succinct weekly action plans to the Department Head.

Entry Requirements:

• Educational Qualification: Diploma or Degree in Business, Retail Management, Statistics, or Business Analytics.
• Experience: Minimum of 2-3 years in Merchandising, Retail Buying, or a related field.
• Proficiency: Sound understanding of Merchandising and Buying processes, coupled with robust product knowledge.
• Skills: Advanced proficiency in Excel with a keen aptitude for analysis.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Our client is Oil and Gas MNC. Due to their current expansion plan, they are looking for Documentation Admin to join their Team, in hopes of developing their current high performing team. They are located at North – Easily accessible.

Responsibilities

• Prepare project documents in line with customer expectations and timelines.
• Communicate proactively with vendors and customers to ensure timely follow-up on actions.
• Give prompt attention to incoming calls and emails.
• Other Ad-hoc duties as assigned

Requirements

• Minimum Tertiary educational level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email: [email protected]

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

We are looking for a business development associate/analyst to join our quest to grow our business, strengthen our service offerings and make new relations with like-minded partners. You will also support the business development in terms of research & analysis and project delivery activities. You don't need prior experience, we will be happy to help you excel in your role.

The team

Tech Observer Asia Pacific is an end-to-end contract research organisation with offices in India, Europe and the USA. Our medical communications team is looking for an business development associate/analyst to join them.

Tech Observer’s medical communications team in Singapore is made up of like-minded individuals who enjoy telling stories of science and medicine. The team works with clients in Singapore, Asia Pacific, Europe and North America from pharmaceutical, medical devices and biotechnology settings to produce high quality scientific materials. This productive and successful team works on projects from a wide range of therapeutic area including oncology, cardiovascular, endocrinology, aesthetics, consumer health, and digital health.

The position

The business development associate/analyst will support our medical communications department in Singapore. This role is crucial in facilitating the growth and success of the business development pipeline.

Roles and Responsibilities include (but are not limited to) the following:

Business development :

- Engaging potential clients through presentations and materials, responding to requests, and managing the contracting process. It involves conducting scoping calls, researching feasibility, and developing proposals.

- Assists with project setup, including timelines, resource allocation, and stakeholder liaison.

- Account and project management, maintaining client relationships, managing scope changes, and gathering feedback.

- Improves the business pipeline by monitoring and coordinating activities, using appropriate tools and metrics.

Account expansion and strategic business development

- staying informed about client needs and industry trends, deepening relationships with existing clients, and developing new client relationships.

- supports the development of marketing materials and activities.

Research and analysis

- conducts desk research and analysis to support business development and project delivery, including scoping, feasibility, and literature searches.

- develops and executes search strategies, employs various research tools and sources, and presents information effectively.

Required skills, experience and qualifications:

· Bsc level or above in a scientific or Business discipline

Graduating students are welcome to apply.

· Excellent interpersonal, verbal and written communication skills

· Mature & independent

· Strong sense of personal ownership and pride in work

· Team player and effective communicator with various stakeholders

· Exhibits initiative; flexible and curious to explore/apply more effective ways to work

· Invested in continual learning and personal growth

· Curious about the world with a global outlook

· Service-oriented mindset

· Team player and effective communicator with various stakeholders

· Flexible and agile

· Open to multi-cultural and multi-national work settings

Job Description:

• Prepare and raise Purchase Order
• Responsible for Good Receipt function, support delivery and maintenance team
• Enterprise system administration
• Liaise with stakeholders to understand requirements and purpose of purchase
• Responsible for the accurate entry and submission of purchase request based on company policy
• Maintain and update an Inventory Database of products purchased from suppliers
• Ad-hoc duties as assigned

Requirements:

• Min Diploma in Logistics, Business Studies, IT or related field of study
• Able to multi-task and be an excellent team player
• Excellent interpersonal and social skills
• Good verbal and written communication skills

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Responsibilities

• Manages day-to-day operation includes coordination of air and sea freights, transshipments, land deliveries & cross border shipments.
• Responsible for logistics coordination & execution of general goods, ships spares, special/odd size/oversize cargo, breakbulk, DG or Radioactive cargoes.
• Provide timely and accurate quotations to clients beyond existing contractual agreements and sourcing optimal freight solutions.
• Ensure timely delivery of goods to customers, meeting contractual obligations and maintaining high levels of customer satisfaction.
• Optimize freight solutions and minimize expenses while maintaining service quality and meeting budgetary constraints.
• Provide real-time updates to clients and proactively address any issues or delays to ensure smooth transportation and delivery processes.
• Handling full scope of operation from quotation to billing and maintain proper closing of files, etc.
• Monitoring shipments in a timely manner to ensure shipments are uplifted and delivered in time.
• Collaborates with global agents to facilitate collection of shipments from suppliers.
• Maintain and updating of reports for PO and its inventories, including updating of shipping movements and current statuses.
• Keeping MES documents and reports in an orderly manner.
• Prepares tenders and contract renewals as required.

Qualifications:

• NITEC/GCE'N' or 'O' Level/Diploma in Logistics or Supply Chain Management.
• At least 2 years of working experience in the related field.
• Ability to multitask, prioritize and work efficiently under pressure.
• Flexibility to adapt to changing priorities and deadlines.
• Requires baisc knlowledge in all activities related to freight forwarding services, including arranging transport and delivery of shipments and other related functions.
• Requires basic knowledge of ocean carrier selection, NVOCC terminology and methods and export documentation.
• Detail-oriented with strong problem-solving abilities.
• Proficiency in excel and MS Office applications.
• Permit Declarant with a strong understanding of customs regulations and permit declaration processes will be an advantage.

Quant Matter is a quantitative-based trading firm that specializes in crypto market-making and multi-asset trading, such as futures, stocks, commodities, forex and cryptocurrency. Our team focuses on developing and deploying high-quality quantitative-based strategies and predictive signals (alpha) and trades on global financial markets, with the goal of achieving a long-term investment objective that is sustainable.

We are seeking a highly organized and detail-oriented individual to join our growing team as a Junior Accounts Assistant. In this role, you will provide essential administrative and support tasks to the Finance department, playing a key role in maintaining accurate and timely financial records.

What You Will Do At Quant Matter?

• Process accounts payable and receivable transactions, including entering invoices, preparing payments, and reconciling bank statements.
• Assist with general ledger maintenance, recording and categorizing financial transactions.
• Prepare and submit basic financial reports, such as accounts payable and receivable aging reports, and reporting to management.
• Maintain accurate and up-to-date filing systems for financial documents.
• Assist with month-end closing procedures and other accounting tasks as assigned.
• Respond to inquiries from vendors, customers, and other stakeholders.
• Assist with annual financial audits.
• Perform other administrative and operational duties as assigned.

Our Ideal Candidates Would Have

• Accounting or Finance Diploma or equivalent required, associate degree preferred but not required.
• Understanding of basic accounting principles and practices.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite, including Excel and Word.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

What else is waiting for you?

• Competitive rewards package
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does Quant Matter sound like the place you want to work? Apply for a job today.

• To perform and plan marketing activities include corporate branding, corporate communications, press relations, publicity campaigns, program marketing, market intelligence, advertising, product bundling promotions, sponsorships and event/seminar management

• To conduct market research & analysis to specify market requirements for current and future products

• To develop and maintain company website & establish professional corporate image

• To plan and execute company online marketing strategy

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

Responsibilities:

• Oversee the operational management of multiple shopping centers throughout Singapore, ensuring they receive comprehensive facilities services including routine maintenance, pest control, landscaping, and security through our selected contractors and subcontractors.
• Conduct thorough investigations and analyses of reported malfunctions and defects to identify root causes and implement measures to prevent their recurrence.
• Manage and oversee enhancement projects within the designated shopping mall, ensuring they align with quality and standards.
• Implement operational plans and procedures following the client's directives, established protocols, and legal regulations, while responding promptly to client feedback, complaints, and service requests.
• Respond to inquiries from store owners, leaseholders, and the public regarding site-related issues.
• Organise and coordinate meetings and events, which includes logistical support, securing quotes, issuing invoices, and arranging event setups.

Requirements:

· Minimum Diploma in Building Services Engineering / Mechanical / Electrical or equivalent.

· Minimum 2 year of relevant working experience, preferably in managing commercial properties.

· Possess valid Singapore class 3 driving license and prefer to have own vehicle.

· Preferably possess certification for Fire Safety Manager.

· Good communication, interpersonal skills and service oriented mindset.

· Candidate is required to work 5.5 days ( compensated with AWS and VB bonouses)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Lab Admin Assistant to be part of their team for ongoing transformation projects.

This is a 1 Year contract (Convertible) role. They are located in Buona Vista – Walking distance from the MRT station.

5 days work week - Monday to Friday (8.30 am to 5.30pm)

Training will be provided for Entry Level (structured training programs)

Duties

• Address and resolve regulatory matters with stakeholders such as artwork copy experts and artwork planners
• Contribute towards organizational and quality excellence; enhance efficiency of work processes, identify and resolve quality incidents
• Execute category specific processes with excellence to ensure artworks are regulatory compliant; on-time, correct inputs and approvals of artworks and resolution of issues 

Requirements

• Possess minimally a Nitec/Diploma in Chemistry / Lifescience / Biotech / Pharmacy / Food Tech related fields
• No experience needed - Training Provided (structured training programs)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Attention to: Alethea

EA License No: 19C9682
Reg No: R21101676
Ng Zhi Qing Alethea

Accounts Executive

Working Days & Hours: Monday to Friday | 8.30am – 6pm
Office Location: Suntec City

Salary Range: $3000 - $4000

Job Responsibilities:

• Perform day to day accounting duties, general administrative tasks like filing, keeping records and assuring accurate documents filing.
• Preferably to be able to handle full sets of accounts such as accounts receivables, accounts payables and general ledger functions.
• Liaise with banks on payment and receipts matters.
• Perform monthly bank reconciliation to ensure company book balance tallies with bank statement.
• Assist in month end closing and prepare audit schedules for balance sheet Accounts.
• Work with auditor, tax agent and corporate secretary for regular compliances.
• Assist in preparation of monthly Management Report
• Assist Shipping Department with Import / Export Documentations, Purchase Orders / Delivery Orders and Sales Contracts Issuance.
• Work with spreadsheets, sales and purchase ledgers and journals.
• Bookkeeping.
• Data Compilation.
• Provide full support and coordination between Accounts and Shipping Departments.
• Responsible for all other Admin and Ad Hoc Duties when required

Job Requirement:

• Relevant Experience

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Job Description

Create sales leads in order to pursue new clients through referrals, business directories and even cold calling

Follow up on sales leads that might be generated by other employees or departments within the company

Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available

Ensure customer satisfaction, retention and maintenance of sales accounts

Requirements:

Minimum O level holders

Min 1 year experience in chemical related industry

Must have class 3 driving license and posses own car

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary: $2,800 - $3,000
5 days, 9am-6pm
Location: The Heeren, Orchard

Job Description:

• Manage all receipts and payment cycle activities in a timely and efficient manner
• Maintain billing system and ensure company receives payments for goods and services
• Process payments to vendors and ensure payment is received for outstanding credit
• Generate, verify, and reconcile invoices, account statements, credit & debit notes
• Coordinate with sales, purchasing, and warehouse colleagues to ensure proper control over sales and purchase processes
• Investigate and resolve any irregularities
• Respond to all customer, vendor, and auditor enquiries regarding finance
• Maintain proper bookkeeping record and prepare monthly accounting reports
• Assist in streamlining and improving the accounts payable & receivable process

Requirements:

• Degree or Diploma in accounting or equivalent fields
• Minimum 2 years of accounting experience
• Experience in handling large volume of payments
• Proficient in MS office applications
• Experience in using MYOB accounting software.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working days: Monday to Friday
Working hours: 8:30am - 6:30pm
Working Location: Ang Mo Kio
Salary: $2800 - $4000

Job Description:

The Executive/ Senior Executive, Business Process IT Strategy and Innovation (BPIT) supports the organisation in Business Process Info. Tech. and Strategy & Innovation at the regional level.

This person will be support in the digitalisation progress across the organisation by driving and implementing a robust IT infrastructure to support the Company’s expansion. He/she is expected to manage the transition from the current to the new infrastructure end to end while performing preventive and corrective IT works as and when required.

As part of digitalisation, he/ she will explore potential Business Intelligence (BI) and Artificial Intelligence (AI) suitable for the Group. He/she will be involved in handling of IT Ops-related matters and coordination (IT Budget, Infrastructure Maintenance & Procurement), while managing regional IT training needs and IT security through effective regional IT communication.

Duties & Responsibilities:

Strategy & Innovation

Support Group’s IT Strategy & Innovation through the following:

• IT Strategy Planning & Administration
• IT Governance & Communication
• IT vendor management
• Transformation and Change Management
• In-house venture company initiative management (Joint ventures and partnerships)
• Audit support

Digital Business

Support in Group business digitalisation efforts:

• Digital Project Management
• Digital Platform Strategy

Data Driven Enterprise

• Technology Innovation: Research & analysis to find new and better technical solutions to provide business value.
• Enterprise Architecture roadmap & standards: Mid & long-term plans for technology, system and hardware transformation in line with Enterprise IT Strategy
• Support in System Integration framework standards
• Support in the development of strategy and standards of E-Commerce (website, CMS, Mobile APP)

IT Operations

Support in IT Infra and Operation Management:

• Provide on-site and off-site support, remote IT services to end-users pertaining to laptops, computer, and network appliances
• Handle the onboarding & offboarding of IT equipment, including procurement of required IT hardware/software when necessary
• Manage and track IT assets
• Ensure Cyber Security across the Group and responsible in security awareness communications

Business Process Management

• Define strategy related to performance management, training, learning, change management and business intelligence
• Support in business analysis and service design (Accounting, HR, Plan & Admin)
• Support in dashboard and report requirements
• Process performance monitoring, reporting and improvement analysis and guidelines
• Mapping of business & system processes
• Support business system requirements management
• Support and coordinate offshore contract, SOP and process migration

Requirements:

• Minimum Diploma or Bachelor’s degree in Information Technology/Computer Science, or any relevant field of study
• A minimum of 1 to 2 years of experience in business process improvement and transformation.
• Knowledge in Business Process Management and Agile practices would be an added advantage.
• Proficiency in project management methodologies and tools.
• Analyze data and identify areas for improvement in business processes to ensure high quality and efficient operations
• Knowledge of process improvement software and tools.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

1. Job Description

Responsibilities

Operations Back Office Support (TM)

• Handle reports eg Infrared scanning, testing Maintenance
• Handle monthly schedule of quotation & invoicing
• Coordinate/liaise with Engineers
• Admin duties
• Any other ad-hoc job being assigned

Requirements

· ‘O” Level

· Proficient in MS Office applications

· Good initiative and a good team player

· Good interpersonal skills

Working hours:

Mon-Friday 8.15 to 5.30pm

Transport is provided from 6 MRT pickup points ie Paya Lebar, Serangoon NEX, Bishan, Jurong East, Joon Koon, Woodlands

• Free Shuttle Bus Service (Jurong East MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

1. JOB DESCRIPTION

Job Title

Guest Relations Executive

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.