As an Executive, Finance, you will be responsible for managing and processing vendor invoices, payments, and related financial documentation. This role requires meticulous attention to detail, the ability to work efficiently within deadlines, and a strong understanding of accounting principles. You will play a key role in ensuring timely and accurate payment processing while supporting system implementation and audit processes.

Responsibilities:

• Prepare and manage invoices and vendor payments, aged payables reports, balance sheet schedules (e.g., prepayments, accruals, work in progress, recoverables), SOA reconciliation and accruals, fixed asset schedules, depreciation, and assigning fixed asset ID tags.
• Maintain annual fixed asset and petty cash counts
• Verify invoices against purchase orders and confirm the receipt of goods or services
• Assemble, review, and process invoices for payment; ensure timely vendor payments
• Assist in system implementation and audits
• Contribute to optimizing current processes to shorten month-end closing timelines
• Provide additional support as needed to ensure the organization meets its payment obligations

Requirements:

• A diploma or degree in Accountancy
• At least 2 years of relevant experience, preferably in Accounts Payable (AP) or full-set accounting
• Additional skills that are advantageous:Strong teamwork and communication abilities
  Hands-on experience with accounting software and MS Office
  Proactive attitude with a willingness to learn and improve
  Detail-oriented and highly organized
  

Job Description:

• Experience in handling full set of accounts
• Ensure month-end and yearly closing deadline are met
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for the full spectrum of Accounts payables and Accounts receivable
• Prepare Quarterly GST Submissions
• Assist in yearly audit , handle audit queries
• Assist to verify staff claims for reimbursement
• Liaise with external auditors and provide the required support to the auditors

Job Requirement:

• A bachelor degree in accountancy
• Minimum 5 years of experience
• IT savvy and proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and work well with others of various levels

Job Description:

• Experience in handling full set of accounts
• Ensure month-end and yearly closing deadline are met
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for the full spectrum of Accounts payables and Accounts receivable
• Prepare Quarterly GST Submissions
• Liaise with Commercial Department on projects invoicing & Work in progress
• Assist in yearly audit , handle audit queries
• Assist to verify staff claims for reimbursement
• Prepare and analyze project budget and forecast reports
• Liaise with external auditors and provide the required support to the auditors

Job Requirement:

• Holds a bachelor degree in accountancy/ finance or equivalent
• At least 5 years of experience in the required position
• IT savvy and proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and work well with others of various levels
• Location: Lentor

As an Executive, Finance, you will be responsible for managing and processing vendor invoices, payments, and related financial documentation. This role requires meticulous attention to detail, the ability to work efficiently within deadlines, and a strong understanding of accounting principles. You will play a key role in ensuring timely and accurate payment processing while supporting system implementation and audit processes.

Responsibilities:

• Prepare and manage invoices and vendor payments, aged payables reports, balance sheet schedules (e.g., prepayments, accruals, work in progress, recoverables), SOA reconciliation and accruals, fixed asset schedules, depreciation, and assigning fixed asset ID tags.
• Maintain annual fixed asset and petty cash counts
• Verify invoices against purchase orders and confirm the receipt of goods or services
• Assemble, review, and process invoices for payment; ensure timely vendor payments
• Assist in system implementation and audits
• Contribute to optimizing current processes to shorten month-end closing timelines
• Provide additional support as needed to ensure the organization meets its payment obligations

Requirements:

• A diploma or degree in Accountancy
• At least 2 years of relevant experience, preferably in Accounts Payable (AP) or full-set accounting
• Additional skills that are advantageous:Strong teamwork and communication abilities
  Hands-on experience with accounting software and MS Office
  Proactive attitude with a willingness to learn and improve
  Detail-oriented and highly organized
  

Job Description:

• Experience in handling full set of accounts
• Ensure month-end and yearly closing deadline are met
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for the full spectrum of Accounts payables and Accounts receivable
• Prepare Quarterly GST Submissions
• Assist in yearly audit , handle audit queries
• Assist to verify staff claims for reimbursement
• Liaise with external auditors and provide the required support to the auditors

Job Requirement:

• A bachelor degree in accountancy
• Minimum 5 years of experience
• IT savvy and proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and work well with others of various levels
• Location: Lentor

The Courage Chapter has been engaged to conduct a search for a Finance Executive for our client, an IPC Charity Organization.

ABOUT THE ROLE

As a Finance Executive, you will play a crucial role in overseeing financial operations and making strategic decisions to ensure the company’s financial health and sustainability. Reporting to the Finance Manager, your responsibilities will include:

In the area of Bookkeeping, you will:

• Maintain accurate records of financial transactions.
• Record daily transactions, including accounts payable and receivable.
• Manage general ledger entries.
• Reconcile accounts and resolve discrepancies.

In the area of Financial Reporting and Analysis, you will:

• Prepare monthly, quarterly, and annual financial reports.
• Reconcile bank statements and track deposits and payments.
• Participate in financial audits.
• Assist with budget preparation.
• Review and implement financial policies.

For Cash Flow Management, your tasks will involve:

• Monitoring cash flow statements.
• Ensuring compliance with tax and financial reporting standards.
• Regarding Governance and Compliance, you will:
• Ensure compliance with Charity Accounting Standards (CAS).
• Submit timely reports to authorities.
• Review and recommend improvements to internal control policies and procedures.

Your role also includes engaging with stakeholders:

• Collaborate with Board Directors, Finance Committee, Audit Committee, Auditing Firms, financial institutions, corporate donors, vendors, and government agencies.
• Support the Board and CEO in corporate secretariat and board management matters.

Lastly, you’ll contribute to building a high-quality workplace and fostering a positive work culture for the organization. You may also be required to work on other assigned projects as directed by the Board and Management.

REQUIREMENTS

Technical Competencies

• Diploma or Associate Degree in Accounting or its equivalent professional qualifications
• Competent with accounting software modules like QuickBooks
• Good understanding of basic accounting principles
• General experience & knowledge in IT applications

Core Competencies

• Strong numeracy skills and attention to detail to ensure accuracy in data entry, reconciliations and other accounting tasks
• Organised, self-driven and able to multi-task well under pressure
• Collaborative, with excellent communication and interpersonal skills

Preferred Achievements / Characteristics

• At least 2-3 years of relevant work experience in an accounting role, preferably in the social services sector
• Familiar with Singapore Charity Accounting Standards & Corporate Governance for Social Service organisations
• Experience in doing finance/accounting work in other charities

Job Description:

The Executive Administrative Assistant will provide comprehensive support to senior executives, including preparing budget reports and management updates for the business unit. This role ensures effective communication and smooth operations within the team by managing schedules, coordinating meetings, handling correspondence, and maintaining documentation. The role requires a high level of organizational skills, attention to detail, and the ability to work independently on tasks critical to business operations.

Key Responsibilities:

Executive Support

• Serve as the main point of contact between executives and internal/external clients.
• Manage executive schedules, including organizing meetings, appointments, and travel arrangements.
• Handle executives’ requests, inquiries, and correspondence professionally and efficiently.

Budget and Reporting

• Prepare, review, and submit budget reports, tracking expenses against forecasts for business units.
• Collaborate with finance and other relevant teams to gather financial data for reporting.
• Compile, analyze, and prepare presentations and update decks to management on the business unit’s performance, progress, and key initiatives.

Meeting and Event Coordination

• Organize and coordinate meetings, including preparing agendas, taking minutes, and circulating meeting materials.
• Arrange logistics for meetings, conferences, and events, ensuring all needs (e.g., venues, materials) are met.

Communication and Correspondence

• Manage phone calls, emails, and messages on behalf of the executives, ensuring timely and appropriate responses.
• Draft, proofread, and edit reports, presentations, and executive communications.

Documentation and Filing

• Maintain an efficient filing and documentation system for critical records, ensuring confidentiality.
• Monitor and manage office supplies, researching and ordering as needed to ensure operational efficiency.

General Administrative Tasks

• Assist in preparing briefing documents, update decks, and reports for internal and external use.
• Prepare and submit expense reports, timesheets, and other related documentation.

Qualifications:

• Proven experience as an Executive Administrative Assistant, Senior Executive Assistant, or in a similar role.
• Proficiency in MS Office Suite (especially Excel, PowerPoint, and Word) and familiarity with office management systems.
• Experience preparing budget reports and presenting updates for executive review.
• Excellent organizational skills and attention to detail with the ability to multitask and prioritize workloads.
• Strong written and verbal communication skills.
• High level of discretion and confidentiality when handling sensitive information.
• Diploma or degree in Business Administration, Finance, or a related field preferred.

Key Competencies:

• Strong analytical skills, with the ability to interpret financial data and prepare reports.
• High level of initiative and ability to work independently.
• Strong communication skills, with the ability to convey information clearly with internal and external stakeholders
• Professional demeanor and positive attitude.

Responsibilities

• To handle full set of accounts
• Perform inter-company billings
• Management reporting
• Monthly bank reconciliations
• Closing of monthly/ quarterly/ yearly accounts
• Ad-hoc duties as and when assigned by Head of Department (HOD)
• Perform payroll calculations and transactions including CPF
• Assist with audit completion and handling auditor queries when required.

Requirements

• Diploma in Accountancy, LCCI, CAT or its equivalent
• Minimum 5 years of relevant working experience in accounting
• Able to start immediately or within short notice preferred
• Positive personality & disposition, with good working attitude
• Meticulous and willing to learn
• Proficient in MS Office
• Willing to work at S589622 on fully office based arrangement
• Working Hours: Mon – Fri 8.30am – 5.30pm & Alternate Saturday 8.30am – 12.30pm.

Thank you for your interest in this position. Only short-listed candidates will be notified.

Job responsibilities:

• Developing and implementing daily operational plans and schedules for horticulture and arboriculture activities, ensuring efficient and effective delivery of services.
• Conducting thorough tree inspections and preparing detailed visual assessment reports to identify any issues or concerns.
• Providing exceptional customer service by responding to client inquiries, addressing feedback, and maintaining open communication channels to ensure high levels of satisfaction.
• Managing administrative tasks, including email correspondence and filing, to maintain efficient office operations and ensure timely submission of reports.
• Coordinating with internal and external stakeholders on arboriculture and horticulture-related matters, including inquiries, feedback, and complaints, to ensure seamless communication.
• Oversee the progress of landscape works and maintenance projects, ensuring timely completion and adherence to quality standards.
• Supervise staff to ensure correct maintenance methods are employed and safety procedures, protocols, and guidelines are adhered to at all times.
• Generate innovative landscape solutions to improve the overall outcome of work sites.
• Possess a basic understanding of plant disorders and plant health management.
• Enforce workplace safety and health regulations on site to ensure a safe working environment.
• Assist with ad-hoc sales support as needed.

Requirements:

• Diploma and above in Horticulture, Landscape Management, or a related field (Advanced diploma/certificate in Landscape Supervision or Management from a accredited institution
• At least 3 years of experience in a relevant role, preferably in horticulture or arboriculture
• Proficient with MS Office
• Thorough understanding of tree risk management and maintenance principles and practices
• Familiarity with tropical tree species and their characteristics
• Excellent written communication skills, with the ability to produce clear and concise reports

Professional Certifications:

• Class 3 driving license
• ISA Certified Arborist certification (or equivalent) is an asset

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

· Answer telephone calls, and schedule patient appointments

· Answer queries about the clinic.

Administrative Duties:

· Obtain, key and maintain patient data records

· Provide clear guidance on basic clinical procedures

· Assist in patient health insurance claims process

· Assist in online billing system and claiming for panel insurances

· Manage internal and external communications

· Arrange hospital admission, laboratory, and imaging services when required

· Assist in the mediation process between patients and healthcare providers

· Manage the clinic's inventory count and assist to order stock and supplies when low.

· Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties:

· Dispensing of medications

· Financial counselling

· Chaperone/Accompany the Doctor during consultation when required

· Ensure the safety and cleanliness of the premises and consultation rooms

· Sterilize medical equipment and sanitize designated areas.

Job Requirements:

· Minimum ‘O' Levels or equivalent

· Relevant experience in clinic / healthcare setting preferred.

· Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public

· Excellent written and verbal communication skills.

· Excellent organizational skills to ensure that quality services are provided.

· Knowledge of procuring supplies and equipment.

· Proficient in billing and negotiating with suppliers and vendors.

· Computer literate/savvy

· Able to work on weekends

Job Description: Administrative Executive

Position Overview: The Administrative Executive is a key support role responsible for providing administrative and organizational assistance to ensure the smooth functioning of the organization. This position requires a combination of administrative skills, attention to detail, and effective communication to support various functions such as coordinating office activities, events and logistics, fund management and assisting in day-to-day operations.

Key Responsibilities:

1) Office Management:

• Oversee and maintain office operations, including managing office supplies, equipment, maintain filing and facilities support.
• Handle incoming calls, emails, and correspondence, response or redirecting them as necessary.
• Coordinate meetings arrangement and external despatch.

2) Administrative Support:

• Assist in preparing presentations, spreadsheets, and data analysis.
• Assist in creating and updating organizational policies and procedures.
• Prepare reports, memos, and other business-related documents as required.

3) Financial Administration:

• Manage donations received by company
• Collate data for funders eg TBCHF, NCSS funding
• Creation of Purchase Order (PO), update Payment Voucher (PV).
• Assist with budget tracking & expense reports.

4) Events Management & IT Support:

• Coordinate and assist in organizing company events and workshops. Support all logistic and registration processes.

5) Any other duties as assigned by CEO/COO.

Job Requirements:

• Diploma holder with 5 years of working experience in a similar capacity.
• Prior experience working in a charity or social work environment would be an advantage.
• Highly resourceful, excellent administrative and organisational skills.
• Proficient in MS Office (Word, Excel, PowerPoint) and Social Media.
• Strong communication and interpersonal skills.
• Strong problem-solving skills, multi-tasks and adaptability.
• Ability to work independently and collaboratively in a team environment.
• Able to work on weekends for events management, if required
• Open to locals and PRs in Singapore only.

1. Client Relationship Management:Build and maintain long-term relationships with clients and stakeholders.
   Ensure client satisfaction through effective communication and problem-solving.
   
2. Networking:Attend industry events, conferences, and meetings to expand professional networks.
   Collaborate with internal teams to address client needs and improve service delivery.
3. Goal Setting:Develop and implement strategies to achieve business growth objectives.
   Set performance targets and track progress.
   
4. Partnership Development:Explore and secure partnerships with other businesses to expand the company’s reach.
   Work with external vendors or collaborators on mutually beneficial projects.
   
   

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

Duties and Responsibilities

· Handle all other HR functions, including, but not limited to, talent acquisition, onboarding, off-boarding, leave administration, compensation and benefits, training and development.

· Provide leadership on matters of employment legislation, HR policies and procedures, and best practices.

· Responsible for the day-to-day planning and execution of work of the department.

· Ensure that HR policies and procedures remain current and in compliance with legal and statutory requirements.

· Impart organisational policies and key information to employees.

· Lead the salary benchmarking process, including market research findings to ensure market competitiveness and employee value.

· Foster a positive work environment through effective communication and manage employee relations matters.

· Build a company culture that is in line with the management’s values and objectives.

· Oversee staff, provide guidance, allocate work and ensure their professional wellbeing and growth.

· Understand the job functions and roles of the different departments to devise a career development programmes aligned to the organisation’s business plans.

· Liaise and work with government bodies and other external service providers such as insurance insurers, training insituitations, MOM, MOH and Singapore Nursing Board.

· Manage employee progress, performance and development by implementing the annual performance management system and working with line management to support the appraisal process

· Fair Administration of employee benefits and welfare.

· Manage the regular view of processes and practices to ensure effectiveness and efficiency.

· Perform any other duties as assigned by supervisor/management.

Job Requirements

· Recognised Bachelor's degree in Human Resources, Business Administration, or a related field.

· A minimum of 5 years of working experiences in HR field.

· Proven experience as an HR Manager or HR Business Partner or in a similar HR role.

· Sound knowledge of employment law and regulations.

· Experience with QuickHR system will be an added advantage.

Job Competencies

· High energy, dynamic and self-motivated

· Excellent team player with good leadership

· Strong interpersonal and communication skills

· Strong problem-solving and organisational skills.

Roles & Responsibilities:

1. Creating content, including videos and images for use on social media/digital marketing channels.

2. Manage the company's website, e-commerce platform and social media platforms.

3. Interacting with customers and dealing with customer's inquiries on social media.

4. Brainstorming and developing creative marketing ideas and strategies.

5. Manage and improve online content and track SEO efforts

Technical Skills and Competencies:

1. Strong communication and presentation skills.

2. Minimum 1 year of relevant working experience, preferably with image and video editing skills and experience.

3. Ability to multi-task and work on a number of projects at one time.

We are seeking a dynamic, self-motivated and experienced Regional Public Relations Executive who thrives in a fast-paced environment and is passionate about creating impactful stories across the region for our clients.

This role demands a strategic thinker with strong project management skills, capable of leading multi-market campaigns and working closely with diverse regional teams.

Key Responsibilities:

• Collaborate with internal teams to create and implement PR strategies that align with business objectives and are customized for each regional market.
• Build and maintain strong relationships with key media outlets, influencers, and industry stakeholders across the region. Ensure consistent coverage across all markets.
• Lead the development of PR content, including press releases, pitches, and storytelling materials tailored for different regional markets.
• Oversee regional PR projects, ensuring timely execution, efficient allocation of resources, and alignment with regional and global goals.
• Act as the point of contact for managing regional PR crises, offering strategic guidance and support to local teams.
• Lead and coordinate regional PR events
• Conduct in-depth market research to gather insights on industry trends, competitors, and media landscapes within the region.
• Work closely with marketing, branding, and digital teams to ensure PR strategies are integrated across channels and aligned with broader marketing campaigns.
• Track and analyze media coverage, preparing detailed reports for regional and global leadership on PR performance, KPIs, and ROI.
• Contribute to new business pitches, particularly in strategy development and regional market analysis.

Qualifications:

• At least a Bachelor Degree
• Minimum 3-5 years of relevant experience in public relations, with proven experience in managing regional markets.
• Excellent organizational, communication, and interpersonal skills, with the ability to lead cross-cultural teams and manage multiple projects simultaneously.
• Fluent in English, with proficiency in Mandarin to liaise with Mandarin-speaking clients and stakeholders.
• Strong writing, presentation, and storytelling skills, with experience drafting communications for diverse regional audiences.
• A strategic thinker with the ability to adapt PR strategies to different markets.
• Willingness to travel frequently within the region for meetings, events, and on-site project management.

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

POSITION DESCRIPTION AND RESPONSIBILITIES

Being a core member of the team consisting of executives and patient service associates

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed.
• Assist HOD in establishing, implementing and reviewing all relevant SOPs, workflows and policies.
• Ensure that quality customer services are provided by BO staff to all internal and external stakeholders.
• Assist in AR, credit services and bad debt management.
• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters.
• Assist with lifting, moving and transporting patients.
• Serve meals and remove meal trays.
• Assist Staff / Enrolled Nurses under supervision.
• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Follow up on any claims issues encountered.
• Rectify any erroneous claims rejected by the relevant parties, etc.
• To perform regular audit checks on patient collections.
• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits.
• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report.
• Handle customers’ queries pertaining to admission process and services provided.
• Prepare and send out Consolidated Invoices for Corporate Clients.
• Handle email and telephone enquiries relating to billing/payments, etc.
• Any other duties as assigned from time to time by management.

QUALIIFCATIONS/REQUIREMENTS

• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients
• Must be able to do rotating shift work up to 12 hours (44 hours per week), include night shifts, Saturday, Sunday and Public holidays.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

We invite highly motivated professionals to join our team, and together you will;

• Assist in preparation of monthly and quarterly financial and management reports.
• Assist in cash flow management, including preparation of monthly bank reconciliations.
• To assist in monthly budget and bank reconciliation
• Minimum Diplomaholder in Accountancy/ LCCI/ Partial ACCA/ CAT
• At least 2 years of working experience in the related field for this position
• Able to work independently
• Able to keep full set of accounts and proficient in XBRL
• To maintain a filing system
• To handle GST reports
• Experience in Payroll will be great
• To assist in monthly budget and bank reconciliation
• Knowledge of Quickbooks accounting system.
• Proficient in MS Office applications.
• Responsible, meticulous and having strong initiative.
• Able to communicate well in English
• Good communication and interpersonal skills

If you are a team player and meet the requirements of the above position, please submit a detailed resume, stating your current and expected salary to:

[email protected]

(All applications will be in strict confidence. We regret that only short-listed candidates will be notified)

Job Role Description

Assist Head of Department to oversee company’s Overseas Franchise Developments and Local Leasing activities

Overseas Franchise

· Ensure uniformity on all franchise developments

· Work closely with overseas Franchisee and JV partners to ensure smooth opening of stores and launch of activities

· Collect Financial data from franchise outlets, monitor, and analyse the performance. Identify opportunities for sales growth through promotions and sharing of best practises.

· Assist in maintaining and updating of Franchise documentations i.e. SOP, new dishes launch.

· Conduct overseas / local audits and in accordance to the company guidelines and report findings for follow up actions.

· Work with marketing department to supply franchisees with essential support. Policing marketing and social media contents to ensure compliances.

· Perform administrative duties for the franchise management team, such as arranging travel, draft training itinerary, coordinate visits, preparing trip reports and organizing bi-annual business review meetings.

· Using available franchise tools, conduct preliminary franchise assessment for new interested parties.

Local Leasing

· Assist HOD in reviewing Tenancy agreements and conditions.

· Report on traffic and tenant mix observation for potential sites enabling smooth decision-making process.

· Conduct market pricing analysis to ensure we are competitive in prices across different food establishments (food courts, coffeeshops, restaurants).

· Support and liaise with various departments to ensure compliance with lease management practices and administration

Secondary Tasks

· Facilitate ordering of ops / store supplies for franchisees during pre and post store opening as and when required.

· Get involved and brainstorm ideas not limited to conducting surveys for new concept if any.

· Work closely with other departments such as Operations, Culinary and Project teams for new projects’ delivery and implementation

· Any other Ad-hoc activities

Reporting to Sales Director or any other manager that nominated, the candidate role is to build new customer account and maintain relationship with existing customers assigned.

The candidate will have the opportunity to involve in a full-cycle sales process for our software and services through prospecting, building relationships with key decision-makers, presenting the value of our solutions, negotiating contracts, and closing opportunities together with the team. On the job training will also be provided to acquire product knowledge but must be motivated to learn more on their own.

Successful candidate will enjoy quarterly sales incentive base on group and individual performance.

Flexi-work arrangements with at least 2 days reporting to office for meetings and training.

Prerequisite:

1. At least 3 years of business development/ sales related experience, prior experience in IT Industry is a plus
2. Junior with relevant IT certificate/ Diploma/ Degree with 1 year of working experience will be considered for junior role

Job Description:

• Running outbound campaigns (phone calls, emails, etc.) to create sales opportunities
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
• Understanding and assessing client requirements, sharing proposal, deliver solution-based product presentations and demonstrations to clients
• Prospect relentlessly to build pipeline and build strong personal relationships with prospects
• Ensuring excellent customer service through regular client follow up
• Create frequent reviews and reports with sales and financial data
• Work with marketing team on planning and execution of marketing and promotional programs, telemarketing plans and campaigns
• Collaborate with team members to achieve better results

Requirements and skills

• Excellent knowledge of MS Office
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Excellent interpersonal and communication skills and are adept at working with multiple stakeholders
• Establishing credibility and being decisive
• Handling deadlines and responsibility
• Able to multitask and priorities workload

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

Key Responsibilities & Skills:

a. Communications Management

· Develop and implement effective communication strategies for both internal and external audiences.

· Oversee the creation and meticulous vetting of all marketing and communication collaterals ensuring consistent and clear messaging.

b. Content Creation

· Create compelling and engaging content across various channels, including press releases, website content, social media posts, thought leadership articles, and executive speeches.

· Assist in development and production of marketing materials including, but not limited to: social media graphics, bite-sized videos and print collaterals.

· Oversee the company’s social media presence, creating and curating content, scheduling posts and engaging with the audience to build brand awareness.

· Manage content calendar and responsible for ensuring timely updates on all owned channels.

c. Stakeholder Collaboration

· Coordinate and collaborate with cross-functional teams to gather information and insights for content creation.

· Work closely with internal stakeholders (Operations) and external agencies (PR, digital marketing) to ensure cohesive communication and alignment of marketing efforts.

d. Event Planning & Execution

· Support the planning and execution of events hosted by the company such as conferences, workshops and networking sessions.

· Perform other ad-hoc duties as required by the company from time to time.

A Day in the Life

The Marketing Executive supports the development and execution of the offline, online and social marketing plans. In addition, he/she assists in evaluating the effectiveness of marketing communication plans and any adjustments that are needed to these plans. He/She works in a fluid and collaborative environment. He/She supports the basic intent of increasing brand awareness, generating leads, converting sales as well as fostering customer loyalty. He/She is creative, resourceful, able to work under pressure within tight deadlines and possesses good interpersonal and communication skills.

~ Administer acquisition and payment process.
~ Conduct key word research, web-traffic monitoring, bit-bite and web statistics reporting.
~ Develop communication materials.
~ Evaluate emerging technological changes for adaption of marketing activities.
~ Generate design concepts and ideas for marketing campaigns and communications materials.
~ Identify digital platforms to strengthen inbound marketing effort for organisation and/or brand.
~ Implement crisis management action and communication plan.
~ Implement crisis management action plan.
~ Implement print, broadcast, outdoor, roadshows, in-store sales promotions and/or events.
~ Implement public relations activities.
~ Maintain public relations communications with external stakeholders.
~ Monitor expense and adhere to budget allocation.
~ Monitor new market trends, business opportunities and market segments in global and local landscape.
~ Monitor offline marketing activities effectiveness.
~ Plan content for print, broadcast and outdoor media roadshows, in-store sales promotions and/or events.
~ Plan content for social media platforms.
~ Produce content for web, blogs, vlog, e-newsletters and/or digitial platforms' requirements.
~ Produce, receive and act on public relations business communications.
~ Review and handle comments on social media platforms.

A Day In the Life

• Prospect for new customers and maintain existing customers to achieve sales target
• Build strong rapport with clients and identify innovative advertising options that meet client's requirement
• Support plans in identifying and developing potential business opportunities
• Conduct corporate presentations and recommend business proposals
• Provide administrative support in preparing proposals and other related activities

Who We Are Looking For

• Diploma in Business, Marketing or related discipline
• Preferably with 1-2 years of experience in media sales and advertising / media planning or equivalent
• Excellent commitment to sales and customer service with good interpersonal skills, initiative and follow-through
• Confident and persuasive communicator and presenter
• Proficient with MS Office