Job scopes are, but not limited to the followings:

a. Process all ingredients in accordance with SOP/ Instructions given by the supervisor.

b. Making of sauces in accordance with SOP / Instructions given by the supervisor.

c. Marinate all meat in accordance with SOP / Instructions given by the supervisor.

d. To pack all processed products and store them in accordance with SOP/ Instructions given by the supervisor.

e. Reporting discrepancies and problems to the supervisor

f. Any other ad-hoc duties assigned by superiors

g. Ensure the kitchen meet SFA requirements, especially in utensil & staff personal hygiene.

Working Hours 8AM - 5PM

6 days work week

Salary: $2300 + $200

Location: Islandwide

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Main Duties & Responsibilities

• Report to and assist Banquet Manager & Assistant Banquet Manager with entire Central Kitchen/Banquet/FNB Outlets food delivery on daily basis.
• Conduct vehicle inspection before departing to deliver goods.
• Pack and load cooked/raw food onto trucks according to company’s requirements.
• Load, transport and deliver items to allocated outlets (ZOO/NS/RW/BP) safely and as per scheduled.
• Deliver goods as per planned routes & schedules.
• Maintain close communication with outlets & central kitchen to pick up and deliver correct goods as per indent.
• Maintain high level of hygiene and cleanliness of delivery vehicles daily.
• Perform and assist with internal & external events.
• Load and unload food delivery for banquet events for all type of events.
• Support the logistics and provide banquet services including set up, fulfil service staff requirements (if needed) and assist all type of events.
• Manage equipment inventory for all related dispatch equipment.
• Any other ad-hoc duties as assigned

Requirements

• Possess a valid class 3 or 4 Singapore driving license.
• Experience in banquet set up/delivery/dispatch will be advantageous.
• Familiar with handling delivery vehicles & safety requirements.
• Able to work in fast paced environment.
• Service oriented with a pleasant disposition.
• Able to lift up & carry heavy stuff/equipment.
• Willingness to work on public holidays and weekends.

Join Our Team as a Food Manufacturing Production Assistant Manager!

Are you an experienced professional who thrives in food production and operations management? We’re looking for a Production Assistant Manager to oversee production, quality control, purchasing, and compliance at our ice cream and bakery production factory.

Key Responsibilities:

• Support the CK Manager in managing day-to-day operations.
• Oversee quality control processes to ensure all products meet our high standards.
• Manage purchasing and inventory of raw materials to optimize costs and ensure availability.
• Ensure compliance with food safety regulations, HACCP, and other relevant standards.
• Monitor production schedules and workflows to meet delivery targets.
• Analyze production and quality data, recommending improvements.
• Conduct training to uphold food safety, hygiene, and workplace safety protocols.

Requirements:

• Experience in food manufacturing, including quality control and purchasing.
• Strong knowledge of food safety standards, HACCP, and regulatory compliance.
• Excellent organizational and problem-solving skills.
• Ability to lead, manage, and motivate a diverse team.
• Strong communication and analytical skills.

What We Offer:

• Work life balance
• Competitive salary and benefits

• Report directly to Operations Manager
• Maintain professional image and etiquette at the workplace
• Manage the daily operations of the outlet
• Provide staff counseling and handle staff grievances
• Plan work schedule on a weekly basis and ensure staffing is sufficient to run the daily operations
• Check on product quality and ensure all kitchen appliances is functioning smoothly
• Plan and develope new products with the production team member
• Perform opening and closing of the outlet
• Interact with customers and gather customer feedback
• Upkeep the hygiene standard of the kitchen and production areas

[Singaporean only]

[Singaporean only]

Wow Wow West Western food stall at ABC market seeking chef for deep fried and grill.

Hourly from $12 without experience to $15 for experienced fast hand.

Daily pay is possible.

Time from 3pm to 9pm ( 9.30pm on fri, sat & sun)

Address 6, Jalan Bukit Merah.

ABC hawker market. LTVP or PR welcome. No quotas.

Students, retiree or housewife welcome too.

Whats app 92398583

Position Overview

The Food and Beverage Captain is responsible to recommend guest our restaurants food and drink offering and delivery excellent guest service standards. The role requires an individual with outgoing personality who strives to provide our guests with the highest customer service, while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience which will see them returning again and again.

The Role

• Order taking and menu description
• Up-selling products based on your extensive product knowledge
• Building and maintaining relationships with guests
• Maintaining guest satisfaction levels by being proactive in service operations

Talent Profile

1. Possess WSQ Food Safety Certificate

The Outlet Manager is responsible for the profitability of the outlet. He/she performs outlet-level support functions including customer service, scheduling, day-to day operations, cashiering, loss prevention, maintenance, and back office support. He/she manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/she oversees the recruitment, training, and motivation of staff. He/she maintains high standards of quality control, hygiene, health and safety in the dining area.

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food & beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage training.
• Managing the customer experience.
• Monitor income and expenses.
• Optimise workforce for service excellence.

Responsibilities:

• Operations Management: Oversee daily activities of multiple restaurants, ensuring smooth front and back-of-house operations, adherence to service quality, and guest satisfaction.
• Training and Compliance: Drive operational excellence through regular training, inspections, and implementation of SOPs and regulatory compliance measures.
• Resource Allocation: Monitor and allocate resources effectively, addressing operational issues promptly to minimize service disruptions.
• Team Development: Lead and coach the Operations Team, setting performance metrics and individual development plans.
• Brand Promotion: Ensure consistent execution of marketing campaigns and uphold brand standards to reinforce brand identity and enhance customer experiences.
• Financial Optimization: Analyze P&L statements, control expenses, and identify cost-saving opportunities to achieve budgeted revenues and financial targets.
• Inventory and Efficiency: Implement inventory control systems to reduce waste and improve operational efficiency.
• Staff Management: Oversee hiring, training, and supervision of staff, ensuring adequate staffing levels, positive work environments, and career development opportunities.
• Food Safety and Compliance: Maintain food safety and sanitation standards through routine audits, training, and prompt resolution of safety concerns.
• Safety Protocols: Conduct safety inspections, enforce compliance with workplace policies, and implement preventive measures for risk reduction.
• Strategic Projects: Recommend and execute market evaluations, new product launches, restaurant refurbishments, and investment projects, including new openings and equipment purchases.
• General Support: Perform additional responsibilities as assigned by the General Manager to support overall business objectives.

Requirements:

• At least 3 years working experience in F&B Operations management or related industries.
• Able to work on weekends or even public holidays when required.
• Strong analytical skills
• Strong knowledge in POS, Inventory system and related matters
• High level of adaptability, resilience, and the ability to thrive in a fast-paced environment.

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Candidate is to assist the Manager in maintaining overall system of our central kitchen and plainning of staff roster.

He/she is to be familiar with kitchen settings and raw materials handling. Food hygiene certification is a must.

Candidate is to train juniors/ new staffs to perform their job duties should they be unfamilar with their job scope.

6 days work week.

Food Kiosk Sales Assistant (Full Time / Part Time)

Take-A-Way Dim Sum Snacks (Non-Halal) Kiosk require Food Counter Assistant located at various Shopping Mall, duties mainly...

• Take customer's order and pack the food according to customer's request.
• Collect payment from customers
• Top up fresh snacks when required
• Maintain good hygiene at all times
• Always keep the premises clean and dry

Requirements:

• Able to work with minimum supervision
• 44 hours, one rest day per week on rotating basis
• Able to work on Saturday and/or Sunday & Public Holiday
• Able to starts immediately or within short notice is an advantage
• Salary commensurate with experience
• Part Time - $9.60/hour
• Full Time - $1825/month

Benefits:

• Uniform
• Annual Leave
• Overtime
• Performance Incentives

Locations Available –

* Island-Wide

Interested candidates may apply directly or call for interview:

Tel: 6445 6686 (HR Department)

HP: 8487 1588 (Whatsapp) for enquiry.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Responsibilities

• Work in rotation in room service, lounge, and rooftop bar.
• Collect food from restaurant and serve to guest.
• Mix and serve a wide range of cocktails, mocktails, and beverages with flair, precision, and creativity.
• Maintain a clean and well-organized bar area, restocking supplies, and ensuring all necessary equipment is in perfect working condition.
• Engage guests with a warm and friendly demeanor, understanding their preferences to suggest the perfect beverage that suits their taste and mood.
• Manage beverage inventory, place orders for supplies, and ensure stock levels are optimized, all while adhering to our quality standards and budgetary guidelines.

Job Requirements

• Knowledge and certification in relevant alcohol service would be an added advantage.
• Upbeat and approachable personality that naturally draws guests in, creating an inviting and enjoyable atmosphere.
• Maintain a polished appearance, effortlessly engage with guests, and team member.
• Flexible with rotating shifts and working on weekend and public holidays.
• Good personal hygiene and has high self-discipline in maintaining cleanliness of bar counter and workstations.

Job Description

• Handling of meat products (Cut, Skewer, Pack)
• Sanitize and clean all cutting areas and equipment’s after meat processing work
• Inspect meat products for any conformity problems and ensure that non-conformance products are isolated/discarded
• Production quota to be achieved
• Any otherappropriate duties and responsibilities as assigned by reporting manager and/or Director

Job Requirement

• Possess at least O Level.
• Minimum 1-3 years working experience in F&B Manufacturing.
• Able to work independently, as well as a team player.
• Shift Working Hours Pattern
• Working day pattern: 6 days per week.
• Location: Senoko area, few bus stops away from Woodlands North MRT Station (TE1).

Note: We offer lunch meal based on your shift duty.

If interested, please send your resume to WhatsApp @ +65 9112 1178

· Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

OPERATIONAL

• Ensure seamless service levels, including hiring and training crew.
• Rostering.
• Reservations management.
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is assigned and completed constantly (learning never stops).
• Create, update and maintain all SOPs.
• Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.
• Prepare and confirm all meeting/group proposals and contracts.
• Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.
• Assist in maintaining strong team performance by regularly reviewing KPI’s and goals against performance and realigning strategies according to results; perform performance reviews per schedule.
• Entertaining guests in a consistent, professional and positive attitude. • Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Maintain and renew all needed licenses.
• Plan, control and ensure execution of all maintenance work, including logging in GXP and recording methodology.
• Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

BUSINESS DEVELOPMENT

• Ensure that restaurants/bars are financially successful as independent profit centres - by driving and soliciting business opportunities.
• Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.
• Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.
• Coordinate with Business Development – F&B Team any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.
• Coordinate efficiently all event sales-related responses with Business Development – F&B Team with the aim of ‘closing the deal’.
• Create and update all restaurant online/offline information alongside Sales & Marketing Team, and distribute necessary information and write-ups internally and externally.
• Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.
• Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.
• Maintain/monitor all online booking platforms, including but not limtied to Chope, HGW.
• Maintain/monitor alongside Sales & Marketing Team all-Digital marketing/booking platforms for Restaurants e.g., Facebook; IG; YouTube; EDMs; Chope, Quandoo, HungreyGoWhere, STB/TIH, and Websites to be populated with relevant posts about Restaurant.
• Proactively remain relevant in media by providing new events/articles/photos to various publication
• Any other duties / tasks as requested by management.

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll (Timesheet).

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

Ensure that all staff are properly informed on the promotions and information.

Skills

· Possess effective management skills.

· Possess capability to lead, motivate and manage subordinates.

· Good command of spoken English.

· PC literate with knowledge in MS Office.

Education

· Min. Diploma in F&B management or any related fields.

Experience

· At least 3 years of experience in management in Food and Service Operations.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

· Flexi Health Benefits

· Performance Incentive Bonus

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare.
  Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

This position is responsible for ensuring proper and efficient preparation of patient, staff and banquet meals in their respective section.

Your key responsibilities are:

• Ensure all meals are prepared accordingly to their specifications.
• Prepare all therapeutic diets according to specification.
• Ensure that prepared meals meet a high standard in taste and presentation.
• Maintain a high standard of kitchen hygiene, safety, cleanliness and safe food storage.
• Maintain a high standard of cleanliness of all equipment used in his/her section.
• Prepare meat and seafood items by cutting, slicing, sectioning, chopping and cleaning accordingly to the requirement.
• Assist in collating of meals diet chits.
• Assist in receiving and arranging of incoming goods.
• Assemble and dish all meals during meal service.

How to Succeed

• Able to communicate effectively across diverse groups and generations.
• At least 1 year of relevant working experience.
• To perform shift duties including weekends and public holidays.
• Have a valid Food Hygiene Certificate.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificates/diploma
• hardworking and keen
• 
  
• Provide overall supervision of production activities.
• Plan, organize and lead a team of production workers to achieve production target and output, cycle time, and yield.
• Improvement in maintaining product quality and productivity. Provide a guideline to check on processes thereby assuring that work is done by the operators.
• Monitor the daily efficiency status of the line.
• Ensure good housekeeping and safety at the workplace.
• Oversee hiring and training of food production personnel
• Perform other duties as assigned.

Job scopes are, but not limited to the followings:

a. Process all ingredients in accordance with SOP/ Instructions given by the supervisor.

b. Making of sauces in accordance with SOP / Instructions given by the supervisor.

c. Marinate all meat in accordance with SOP / Instructions given by the supervisor.

d. To pack all processed products and store them in accordance with SOP/ Instructions given by the supervisor.

e. Reporting discrepancies and problems to the supervisor

f. Any other ad-hoc duties assigned by superiors

g. Ensure the kitchen meet SFA requirements, especially in utensil & staff personal hygiene.

Working Hours 8AM - 5PM

6 days work week

Salary: $2300 + $200

• Report directly to Operations Manager
• Maintain professional image and etiquette at the workplace
• Manage the daily operations of the outlet
• Provide staff counseling and handle staff grievances
• Prepare roster on a weekly basis and ensure staff is sufficient to run the daily operations smoothly
• Attend monthly meeting with management team and implement new products launches
• Passion in baking and participate in new product development
• Knowledge in pastry is an advantage
• Interact with customer and gather feedback to improve sale
• Proactive and resourceful

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Responsibilities:

*Prepare, cook, and serve a variety of Western dishes, maintaining quality and consistency.

*Assist in developing new Western-style recipes and contribute to menu creation.

*Prepare food for production which is according to the established specification requirements and procedures, menu recipes and presentation instructions at all times.

Requirements:

*Must have at least 1 to 2 years of working experience cooking western food like steak, chicken and pork chop, spaghetti, burgers etc

Responsibilities:

• Ensure proper picking and packing of goods.
• Assist in inventory check, stock take and outgoing of finished goods
• Handle packing machine, example: pillow pack machine, inject printer, sealer machine and metal detector.

Requirements:

• Able to work independently and in a fast pace working environment.
• 6 days work week including public holidays.
• Working Hours: 7am / 10am / 12pm shift
• Candidate with no experiences are welcomed to apply