• Complete tasks assigned by the Manager accurately and efficiently.
• Responsible for opening and closing.
• Ensure smooth daily operations with compliance to hygiene and safety standards.
• Manage duties such as stock take, administration and training.
• Assist in handling cash flow and cashier.
• Serving food and beverage with pleasant and efficient service to customers.
• Suggest and recommend menu choice to customers.

Requirements:

• Diploma in Business Studies / Hospitality / Culinary or related studies.
• Preferably with F&B experience.
• Take pride in customer service and able to perform in a team.
• Able to lead, manage and motivate the team.
• Willingness to work in a fast pace environment, weekend and public holiday.
• Able to work 6 working days per week.
• Customer service oriented and able to communicate with all level.

Interested candidates, kindly send in your detailed resume with a recent photo in Ms Words format.

We regret that only short listed candidates will be notified.

Uni Recruit (Singapore) Pte Ltd / EA Lic: 17C8871

Job Description

· Oversees the daily operation and food preparations process that

highest professional food quality & safety standards set by the Manager were achieved

. Managing a team of production workers, ensuring compliance with safety and quality standards,

and optimizing production efficiency

· Perform any other ad hoc duties as assigned by the Manager

· Your assigned duties may be adjusted depending on prevailing evolving needs of the company.

· Other Adhoc duties as assigned.

Job Requirements

· Minimum 5 year FnB Food manufactuting experience.

· Effective communication and leadership skills are essential

I) Job Purpose:

The Production Supervisor (Food Processing) is responsible for overseeing day-to-day operations of our food processing facility. He/she is to in-charge of the overall production activities, and monitor the staff’s performance. He/she must ensure that all staff adhere to the HSE rules & regulations, and to abide and upkeep the food processing & quality standards.

II) Roles & Responsibilities:

• Supervision of Production Line: Determining sequence of daily operations, and the use of proper tools / equipment. Overseeing the safety of the food preparation process by inspecting equipment and facilities to ensure safety standards are fulfilled. Monitoring employee attendance, performance, and productivity to ensure that all staff members are performing their jobs efficiently.
• Inventory and Resource Management: Monitor materials and supplies, coordinating with purchasing and logistics department to avoid production delays.
• Documentation and Reporting: Maintain accurate records of production activities, quality checks, and shift reports for internal and regulatory purposes.
• Team Leadership: Direct and train the co-workers, monitor their performance, and to ensure the overall cohesiveness and efficient team.
• Quality Control: Carry out checks / inspections to ensure that the products meet food safety and quality standards. To address to quality issues promptly as and when required.
• Compliance: Enforce adherence to health, safety, and food manufacturing regulations.
• Training: Providing training to staff members on food safety practices and procedures to ensure compliance with regulations.
• Continuous Improvement: Identifying areas for improvement in work processes, and to implement strategies to enhance operational efficiency.
• Any other work as assigned.

III) Job Requirements:

• Permanent night shift (10pm to 7am), 6-days week from Tuesdays to Sundays.
• Able to work in a very cold environment due to frozen seafood storage.

IV) Qualifications and Skills:

• GCE ‘O’ Level or higher academic qualification.
• Familiarity with food manufacturing processes, equipment, and industry-specific safety standards. Understanding of production equipment operation and basic troubleshooting.
• Strong leadership skills to motivate and guide production staff, including conflict resolution and team-building.
• Good verbal and written communication.
• Effectively managing production timelines, resources, and schedules.

V) Experience:

At least 3 years of working experience in a related field.

Job Type: Full-time, Permanent

Salary Range: $3,000 to $4,500 (Salary commensurate according to experiences)

Company Overview:

Wilmar International Limited is Asia’s leading agribusiness group, involved in activities such as oil palm cultivation, edible oils refining, oilseeds crushing, consumer pack edible oils processing, specialty fats, oleochemicals, biodiesel manufacturing, and grains processing. With over 1,000 manufacturing plants and a vast distribution network covering China, India, Indonesia, and more than 50 other countries, Wilmar is supported by a multinational workforce of about 100,000 people.

Job Summary

We are currently hiring for a position of Research Scientist to join Wilmar’s corporate lab (Wil@NUS). The potential candidate will be primarily involved in data analytics and machine learning. The project objectives are to model analytical data collected from Wilmar's factories or R&D centres using ML or AI for food product development.

Requirements:

• Team player and ability to communicate technical concepts to lay people
• Ability to code in a few languages - R, python, java, bash
• Knowledge in bioinformatics (sequence analysis, protein structure prediction)
• Knowledge in AI backend, e.g. tensorflow, pytorch
• Knowledge in optimizing ML or AI models to meet target specification
• Apt learner and versatile in applying new computational techniques to solve open problems

Main responsibilities of the incumbent (not limited to):

• Manage and preprocess data
• Code and script based on specified tasks
• Statisticalanalysis and machine learning experience in the following areas:

- Optimization algorithms

- Supervised learning

- Unsupervised learning

- Sampling algorithms

- Deep learning algorithms

• Summarizing results for reporting purposes
• Participate in seminars and research-in-progress meetings within the team and collaborators
• Write and publish scientific papers and patents

Qualifications:

· At least a PhD in any of the following areas: statistics, data science or computer science

Job renumeration commensurate to experience. Shortlisted candidates will be notified for an interview to discuss specific details.

1. Assist in Production to engage approved suppliers to purchase raw materials in a timely manner. Experience in rasiing supplier POs.

2. Adopt Company policy and guidelines to qualify new suppliers based on cost vs quality

3. Manage , do stock take of product inventory and control days aging.

4. Monitor and ensure food production costs are within the company guidelines

5. Assist to print production labels for the packing department.

1. Must be good with numbers and xcel spreadsheet

2. Min 1 of 2 years experience in a manufacturing / production environment, preferably in the food industry.

3. Min ITE , Diploma in relevant field.

Responsibilities

• Must Have Singapore Driving License
• Map out driving routes ahead of time to determine the most expedient trip
• Pick up clients from the place and at the time they’ve requested
• Collect payments and issue receipts
• Assist clients with loading and unloading their luggage
• Listen to traffic and weather reports to stay up-to-date on road conditions
• Adjust the route to avoid heavy traffic or road constructions, as needed
• Answer clients’ questions about the area and local places of interest
• Ensure the car seats are clean and comfortable for all riders
• Schedule regular car service appointments and report any issues
• Book car wash and detailing services to maintain interior and exterior cleanliness of the car

Requirements and skills

• Proven experience as a Driver
• A valid driver’s license
• A clean driving record
• Minimum visual acuity of 20/50 (or corrected to 20/50)
• Familiarity with GPS devices
• Knowledge of area roads and neighborhoods
• Ability to lift heavy packages and luggage
• Availability to occasionally take weekend and night shifts
• A polite and professional disposition
• Ability to remain calm in stressful driving situations (e.g. at rush hour)
• A high school diploma

Candidate is to assist the Manager in maintaining overall system of our central kitchen and plainning of staff roster.

He/she is to be familiar with kitchen settings and raw materials handling. Food hygiene certification is a must.

Candidate is to train juniors/ new staffs to perform their job duties should they be unfamilar with their job scope.

6 days work week.

Food Kiosk Sales Assistant (Full Time / Part Time)

Take-A-Way Dim Sum Snacks (Non-Halal) Kiosk require Food Counter Assistant located at various Shopping Mall, duties mainly...

• Take customer's order and pack the food according to customer's request.
• Collect payment from customers
• Top up fresh snacks when required
• Maintain good hygiene at all times
• Always keep the premises clean and dry

Requirements:

• Able to work with minimum supervision
• 44 hours, one rest day per week on rotating basis
• Able to work on Saturday and/or Sunday & Public Holiday
• Able to starts immediately or within short notice is an advantage
• Salary commensurate with experience
• Part Time - $9.60/hour
• Full Time - $1825/month

Benefits:

• Uniform
• Annual Leave
• Overtime
• Performance Incentives

Locations Available –

* Island-Wide

Interested candidates may apply directly or call for interview:

Tel: 6445 6686 (HR Department)

HP: 8487 1588 (Whatsapp) for enquiry.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Responsibilities

• Work in rotation in room service, lounge, and rooftop bar.
• Collect food from restaurant and serve to guest.
• Mix and serve a wide range of cocktails, mocktails, and beverages with flair, precision, and creativity.
• Maintain a clean and well-organized bar area, restocking supplies, and ensuring all necessary equipment is in perfect working condition.
• Engage guests with a warm and friendly demeanor, understanding their preferences to suggest the perfect beverage that suits their taste and mood.
• Manage beverage inventory, place orders for supplies, and ensure stock levels are optimized, all while adhering to our quality standards and budgetary guidelines.

Job Requirements

• Knowledge and certification in relevant alcohol service would be an added advantage.
• Upbeat and approachable personality that naturally draws guests in, creating an inviting and enjoyable atmosphere.
• Maintain a polished appearance, effortlessly engage with guests, and team member.
• Flexible with rotating shifts and working on weekend and public holidays.
• Good personal hygiene and has high self-discipline in maintaining cleanliness of bar counter and workstations.

Job Description

• Handling of meat products (Cut, Skewer, Pack)
• Sanitize and clean all cutting areas and equipment’s after meat processing work
• Inspect meat products for any conformity problems and ensure that non-conformance products are isolated/discarded
• Production quota to be achieved
• Any otherappropriate duties and responsibilities as assigned by reporting manager and/or Director

Job Requirement

• Possess at least O Level.
• Minimum 1-3 years working experience in F&B Manufacturing.
• Able to work independently, as well as a team player.
• Shift Working Hours Pattern
• Working day pattern: 6 days per week.
• Location: Senoko area, few bus stops away from Woodlands North MRT Station (TE1).

Note: We offer lunch meal based on your shift duty.

If interested, please send your resume to WhatsApp @ +65 9112 1178

The Outlet Manager is responsible for the profitability of the outlet. He/she performs outlet-level support functions including customer service, scheduling, day-to day operations, cashiering, loss prevention, maintenance, and back office support. He/she manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/she oversees the recruitment, training, and motivation of staff. He/she maintains high standards of quality control, hygiene, health and safety in the dining area.

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food & beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage training.
• Managing the customer experience.
• Monitor income and expenses.
• Optimise workforce for service excellence.

• Report directly to Operations Manager
• Maintain professional image and etiquette at the workplace
• Manage the daily operations of the outlet
• Provide staff counseling and handle staff grievances
• Prepare roster on a weekly basis and ensure staff is sufficient to run the daily operations smoothly
• Attend monthly meeting with management team and implement new products launches
• Passion in baking and participate in new product development
• Knowledge in pastry is an advantage
• Interact with customer and gather feedback to improve sale
• Proactive and resourceful

Food Assembly Assistant reports to Catering Supervisor (Pre-set) through the Catering Officer and his/her duties are as follow:

1. Preset Business, Premium Economy and Economy class meals on trays according to airline's specifications.

2. Collect all the required food items for preset.

3. Collect bins of clean airline equipment from equipment staging area.

4. Operate the assembly conveyor belts and put the required food items and service wares on the trays based on the ETD of the flights.

5. Refer to flight checkout sheet, photo specs, and special meals table during preset.

6. Label carts according to Equipment Loading Plan.

7. Inform the Foodbank OA to page for any items shortages.

8. Collect all balance preset items and return them to Foodbank and TA Sub-store.

9. Ensure that the conveyor belt and the surrounding work area are neat and tidy before leaving the work place.

10. Follow safety and health procedures at workplace;

o Not endanger yourself and your colleagues;

o Not tamper with safety devices, or perform wilful or reckless acts;

o Report unsafe work conditions, behaviours and workplace incidents (regardless of whether an injury has taken place); and

o Provide suggestions to improve safety and health at work

11. Perform such other duties as directed from time to time by the Catering Officer & Catering Supervisor (Pre-set).

Requirements:

• Must be able to communicate in English
• Must be able to use PCs and computer systems related to area of work (e.g. Infolog), read computerised worksheets when on duty
• Possess good knowledge of food hygiene and food handling procedures
• Be able to work shift;
• Cross deployed across sections in Food Solutions when required

Job Description

• Is Driver-in-charge of an assigned route which includes outbound and inbound trips; to & fro warehouse/assigned outlets/assigned drop-off points
• Perform Barcode Scanning
• Perform merchandising; organise produces presentation at outlets
• Perform Picking/ Labelling/ Repacking/reconciliation where necessary
• Responsible for on time inventory return to warehouse per schedule
• Responsible for cleaning and maintenance of the vehicle
• Conducts daily checks to ensure that vehicles are in good and safe conditions
• Assist in other Drad-hoc duties when required

Job Requirements

• Possess class 3 license (Manual),
• Can work diligently independently
• Has pleasant communication ability
• Has a basic level of customer service skills when dealing with vendors/customers
• Has advantage if possess forklift license

货车司机- 有机健康食品公司

- 提供友善送货服务到指定的超市

- 摆放干货/蔬菜到货架上

- 照顾货车的整洁

-能安排多加班享有更多加班费

-享有花红，津贴，年假福利

-需要有3号驾照

I) Job Purpose:

The Fish Cutter is responsible for cutting, filleting, and processing fish in preparation for sale or distribution. This role involves ensuring that the fish is processed according to food safety and quality standards, maintaining cleanliness and hygiene in the work area, and adhering to safety regulations.

II) Roles & Responsibilities:

Fish Processing:

• Cut, fillet, and portion fish into specific sizes, shapes, or pieces as required by customer orders.
• Remove bones, skin, and scales from fish while maintaining quality and minimizing waste.
• Process fish for different markets accordingly to the Production Supervisor’s instruction.

Equipment Operation:

• Safely operate various cutting tools and machinery, including knives, saws, and fish filleting machines.
• Ensure that equipment is regularly cleaned, maintained, and sharpened to maintain efficiency and safety standards.

Quality Control:

• Inspect fish for quality, freshness, and any defects before processing.
• Adhere to food safety and hygiene standards throughout the processing and handling stages.

Packaging and Storage:

• Pack processed fish in appropriate containers for order delivery.
• Ensure proper storage of fish, including the use of refrigeration or freezing, to maintain freshness.

Health and Safety:

• Maintain cleanliness and organization in the work area, following all sanitation protocols.
• Follow safety guidelines to prevent accidents and injuries in the workplace.

Inventory Management:

• Keep track of fish stock levels and notify supervisors of any shortages or excesses.
• Assist in the rotation of stock to ensure the use of older fish first (FIFO method).

Others:

• Any other work as assigned.

III) Job Requirements:

• Permanent night shift (10pm to 7am), 6-days week from Tuesdays to Sundays.
• Able to work in a very cold environment due to frozen seafood storage.
• Ability to work in a fast-paced environment and under time constraints.

IV) Qualifications and Skills:

• GCE ‘N’ Level academic qualification or equivalent. Previous experience in fish cutting, meat processing, or a similar role is preferred.
• Ability to operate various cutting tools and machinery.
• Knowledge of food safety regulations and standards.
• Knowledge of fish species, anatomy, and best practices for filleting and portioning.
• Good communication and teamwork skills.

V) Experience:

• At least 3 years of working experience in a related field.

Job Type: Full-time, Permanent

Salary Range: $3,000 to $4,000

Job Description:

As a Restaurant Supervisor, you will play a key role in ensuring the smooth and efficient operations of our dining establishment. We are looking for a dedicated and dynamic individual who can lead by example, manage a team effectively, and provide exceptional customer service.

Responsibilities:

· Shift Management:Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.

· Staff Supervision:Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.

· Customer Service:Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.

· Training and Development:Train new staff members and facilitate ongoing training programs to enhance team skills.

· Quality Control:Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.

· Inventory Management:Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.

· Cash Handling:Manage cash transactions and ensure accuracy in financial transactions.

· Shift Scheduling:Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.

· Compliance:Ensure compliance with health and safety regulations, food safety standards, and company policies.

· Problem Resolution:Address and resolve customer and staff issues in a timely and effective manner.

· Flexibility:Demonstrate flexibility by working on public holidays and being open to night shifts as required.

· Team Collaboration:Foster a positive and collaborative work environment, promoting teamwork among staff members.

· Reporting:Report directly to the Restaurant Manager, providing updates on daily operations and any issues that may arise.

Job Requirements:

· Proven experience in a supervisory role within the restaurant industry.

· Strong leadership and organizational skills.

· Excellent communication and interpersonal abilities.

· Ability to work flexible hours, including public holidays and night shifts.

· Knowledge of health and safety regulations and food safety standards.

· Problem-solving skills and the ability to make sound decisions under pressure.

· Customer-focused mindset with a commitment to delivering exceptional service.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Production Supervisor Job Description Template

We are looking for a production supervisor that has excellent multitasking abilities. The production supervisor is responsible for increasing productivity with innovative methods and motivating staff to perform better.

To be successful as a production supervisor you must be goal-oriented and methodical. A good production supervisor keeps up to date with new innovations in production and ensures that health and safety laws are followed.

Production Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed.

Production Supervisor Requirements:

• A degree in mechanical engineering or related field.
• 4 years' of manufacturing experience.
• Excellent interpersonal and communication skills.
• Excellent time management skills.
• Ability to multitask.
• Knowledge of health and safety regulations.

Job Title

FOOD & BEVERAGE OUTLET SUPERVIOSR

Job Description & Requirements

- Responsibility on duties

- Monitor adherence to regulations

- Oversee kitchen Operations

- Coordinate Food and Beverage Options

- Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs

- Manage Food and Beverage Inventory

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll (Timesheet).

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

Ensure that all staff are properly informed on the promotions and information.

Skills

· Possess effective management skills.

· Possess capability to lead, motivate and manage subordinates.

· Good command of spoken English.

· PC literate with knowledge in MS Office.

Education

· Min. Diploma in F&B management or any related fields.

Experience

· At least 3 years of experience in management in Food and Service Operations.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

· Flexi Health Benefits

· Performance Incentive Bonus

Job scopes are, but not limited to the followings:

a. Process all ingredients in accordance with SOP/ Instructions given by the supervisor.

b. Making of sauces in accordance with SOP / Instructions given by the supervisor.

c. Marinate all meat in accordance with SOP / Instructions given by the supervisor.

d. To pack all processed products and store them in accordance with SOP/ Instructions given by the supervisor.

e. Reporting discrepancies and problems to the supervisor

f. Any other ad-hoc duties assigned by superiors

g. Ensure the kitchen meet SFA requirements, especially in utensil & staff personal hygiene.

Working Hours 8AM - 5PM

6 days work week

Salary: $2300 + $200

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare.
  Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

This position is responsible for ensuring proper and efficient preparation of patient, staff and banquet meals in their respective section.

Your key responsibilities are:

• Ensure all meals are prepared accordingly to their specifications.
• Prepare all therapeutic diets according to specification.
• Ensure that prepared meals meet a high standard in taste and presentation.
• Maintain a high standard of kitchen hygiene, safety, cleanliness and safe food storage.
• Maintain a high standard of cleanliness of all equipment used in his/her section.
• Prepare meat and seafood items by cutting, slicing, sectioning, chopping and cleaning accordingly to the requirement.
• Assist in collating of meals diet chits.
• Assist in receiving and arranging of incoming goods.
• Assemble and dish all meals during meal service.

How to Succeed

• Able to communicate effectively across diverse groups and generations.
• At least 1 year of relevant working experience.
• To perform shift duties including weekends and public holidays.
• Have a valid Food Hygiene Certificate.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificates/diploma
• hardworking and keen
• 
  
• Provide overall supervision of production activities.
• Plan, organize and lead a team of production workers to achieve production target and output, cycle time, and yield.
• Improvement in maintaining product quality and productivity. Provide a guideline to check on processes thereby assuring that work is done by the operators.
• Monitor the daily efficiency status of the line.
• Ensure good housekeeping and safety at the workplace.
• Oversee hiring and training of food production personnel
• Perform other duties as assigned.

· Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Serving food in hospital wards @ KK Hospital
Shift Hours : 6.30am to 2.30pm or 12.30pm to 8.30pm

Working Days: 6 Days

Job Summary:
To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:
• To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance
• To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service
• To follow the procedures related to control room pertaining to meal service
• To provide excellent customer service to the patients in the wards.
• To ensure a good relation with the patients and make sure their concerns are taken care of.
• To attend to all patients complaints and feedbacks within a short period of time.
• To achieve the standard set in the KPI for his/her department.
• To attend trainings in relation to the job and train new joiners in whichever area that has been identified.
• To carry out the orientation training for new staff in customer service as well as using the EMOS system.
• To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:
• At least 1 year of relevant working experience preferably in customer service/service industry.
• Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
• Service oriented and customer focused.
• Sharp, analytical and self-motivated.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team with minimal supervision.