Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality, and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines, and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.

This role is responsible for supporting the Marketing team’s branding and marketing efforts for the F&B businesses under the Group in Singapore.

Job Responsibilities

• Foster an in-depth knowledge of the Group and its value proposition
• Assist the marketing team in the direction, planning, development, conceptualisation and development of existing and new in-house brands, including marketing and creative aspects
• Assist with marketing partnerships to expand brand awareness, engagement and drive sales
• Propose and create marketing campaigns, strategies and promotional content to target market and audience
• Manage social media which includes planning monthly calendar, content creation and community management
• Build and maintain a media list by reaching out to media and influencers for RSVPs to tastings/events
• Draft and disseminate press releases and media invites
• Manage customer acquisition, retention, rewards etc. under loyalty app where applicable
• Develop job briefs and providing direction for in-house and external agencies/vendors to meet desired objectives
• Ensure that marketing strategies align with overall business strategies for the group
• Work with key internal stakeholders to align communications objectives
• Manage external agencies to ensure goals and messaging are aligned across all stakeholders and are on track
• Keep up to date on consumer habits and trends, and provide recommendations on consumer perspective and feasibility of business activities
• Perform other ad-hoc duties as assigned under the Group

Job Requirements

• Bachelor's degree with a minimum of 4 years' experience in branding &/or marketing; prior experience in the F&B industry is advantageous
• A hands-on team player with a positive attitude and willingness to take on new challenges
• Ability to work in a fast-paced environment with strong multi-tasking and adaptability skills
• Excellent communication, writing, and interpersonal skills

Mon-Fri: 08:30 AM – 05:30 PM

Job Duties / Responsibilities

• Making collection calls
• Timely and effective collection of all debts and customers payments
• Negotiating re-payment plans
• Liaising with lawyer to follow up on the legal action taken against the bad paymasters
• Liaising with vehicle repossessors to follow up on repossessed vehicles
• Maintaining contact with clients to ensure outstanding balance are clear for payment
• Resolving queries both internally and externally around customers outstanding balance
• Posting and allocating daily receipts to accounting systems
• Other ad-hoc admin tasks, if need be.

Qualification, Required Experience,

• Experience in going through the whole cycle of legal process of debt collection
• Ability to advise on what legal action is best at different stages of debt collection
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Ability to reconcile complex accounts and have excellent attention to detail
• Calm, confident manner to handle potentially uncomfortable conversations
• Diploma/Degree with at least 2 years relevant work experience

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:81YEB4G9

We are seeking a passionate and results-driven Sports Business Senior Executive to lead wholesale and B2B sales efforts within Singapore. This role drives sales revenue and market share growth by managing relationships with local retailers, distributors, Corporate MNC and government agencies. The ideal candidate is an achiever with a strong sales mindset and has existing contacts with key agencies to increase our chances of securing projects.

Key Responsibilities:

• Build and maintain strong relationships with local retailers, distributors, corporate MNC and government agencies and other associations.
• Develop and execute account plans, sales strategies, and tactics to meet and exceed revenue targets.
• Actively pursue new B2B sales opportunities, nurturing leads and developing relationships within assigned accounts.
• Coordinate and manage order processing with the supply chain team to ensure accurate and timely product delivery.
• Maintain and update sales pipeline, account statuses, and forecasts in CRM tools.
• Organize seasonal product presentations and sell-in sessions for local accounts.
• Conduct on-site visits to client locations for sales presentations and product training.
• Strengthen customer relationships to ensure continued revenue streams and identify upsell/cross-sell opportunities.
• Drive business development efforts by pursuing government tender projects and navigating bidding processes.
• Utilize affiliations or contacts within government agencies and sports associations to maximize project acquisition potential.
• Collaborate with internal teams to execute localized marketing plans with Singapore-based retailers and distributors.
• Provide regular updates and reports on sales activities, customer feedback, and market conditions to management.
• Stay informed on current industry trends and competitor activities to shape effective sales strategies.
• Achieve and exceed net sales targets within the assigned accounts and categories, focusing on driving revenue growth.
• Maintain or improve margin targets for product lines, balancing sales growth with profitability.
• Monitor and maintain optimal inventory levels for assigned accounts and categories, preventing overstocking or stockouts to meet customer demand and support sales goals.

Qualifications:

• Strong knowledge of Singapore’s wholesale and B2B sales environment, particularly in government and sports sectors.
• Experience with government tenders and bidding processes would be an added advantage
• Passion for sales and achieving results, with a drive to exceed targets.
• Enthusiasm for sports, with knowledge in badminton or running being an advantage.
• Proven experience in sales, with a solid understanding of sales cycles and processes.
• Proficiency in Microsoft Office, particularly Excel, for data analysis and reporting.
• Excellent presentation and interpersonal skills, with the ability to actively listen and respond to customer needs.
• Diploma or Bachelor’s Degree in a relevant field, or equivalent experience.
• Self-starter with strong commercial awareness, a robust local network, and a goal-oriented mindset.
• Willingness to travel locally to client sites as needed.
• Industry - Ideally in apparel/fashion/shoes or FMCG.

We are looking for a dynamic, resourceful, and ambitious Account Service / Event Manager to join our fast-growing team. The successful candidate will be trained and polish the skill for event management to support the assigned project.

As part of the Account Servicing team for Event, you will be sourcing, connecting with suppliers, and ensuring all event elements being assigned are delivered across multiple projects.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Roles and Responsibilities

Account Management:

• Creates strong, compelling, and strategic plans, and recommend how digital and on ground channels can be used to integrate consumer journey

• Serve as the lead point of contact for all current clientele and its active projects.

• Develop trusted advisor relationships with senior stakeholders on the clientele end and build meaningful and engaging relationships with the clientele's key decision-makers, influencers and end-users.

• Project manage and ensure the timely, successful and profitable delivery of our clients' creative solutions according to their business needs and objectives

• Be the champion for the client's campaign and an informed expert on the products and solutions. Contribute effectively in any incoming brief/project discovery phase - discover and identify client's business pain points, SWOT, landscape.

• Ensures that client issues are dealt with efficiently, informing the Account Director of any problems that may arise

• Collaborate with creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions

• Forecast, prepare and track key account management metrics in the company's CRM platform to ensure the accounts' timeliness of billing and profitability.

• Maintain the Account team archive library

Event Management:

• Establish a deep-rooted understanding of the client’s unique event needs and requirements. This includes providing necessary floor plans, conducting a site inspection, liaising with service providers etc.

• Attentively service clients, by understanding and responding to clients in a perceptive, relevant, and confident manner.

• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability.

• Events management from roundtable, conference, hospitality and appreciation events.

• Project Management, Budgeting and Post Report are being manage end to end.

• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements

• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client

• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis.

Requirements

• At least 3-4 years of relevant experience in MICE, Hospitality/Tourism, integrated marketing agency environment or a relevant industry

• Strong client-centric

• Good communication and negotiation skills

• Independent personal motivation and initiative, as well as discipline and good judgment

• Ability to multi-task and work under pressure

• Demonstrable organizational skills, with a good eye for detail

• Excellent computer knowledge of PC environments with proficiency in MicrosoftWord,

• PowerPoint, Excel, Writing, and proofing skills are also required

• Ability to work independently, organized, dependable and detail oriented

• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

Job Title: Customer Relationship Executive - BYD / Denza

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, and chat.
2. Provide accurate information about the Automotive products, services, and policies.
3. Assist customers with product inquiries, technical support, and warranty claims.
4. Troubleshoot and resolve customer issues and complaints in a timely manner.
5. Coordinate with internal departments, including sales, marketing, and technical support, to address customer needs effectively.
6. Process orders, returns, and exchanges according to company policies and procedures.
7. Maintain accurate records of customer interactions and transactions using CRM software.
8. Monitor customer satisfaction levels and identify areas for improvement in service delivery.
9. Stay up-to-date on product features, industry trends, and competitive offerings.
10. Provide feedback to management regarding customer concerns, trends, and opportunities for improvement.
11. Conduct and manage customer satisfaction survey including but not limited to post showroom visit/ test drive/delivery customer satisfaction follow up
12. Collect, analyze and share useful statistics, market trend and local best practice from retail marketing operations
13. Handle unexpected events, such as customer complaints, poor departmental cooperation, etc., to ensure effective implementation of the associated processes.
14. Assist sales manager to set the monthly DCC outbound call volume , customer arrival volume, test drive volume to complete the lead generation rate, follow up rate, arrival rate , test drive rate of various indicators statistics and analysis

Qualifications:

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office and CRM software.
• Knowledge of automotive industry and electric vehicles is a plus.
• Fluency in multiple languages is an advantage.
• Prefer candidate who able to start immediately.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Dynamic and collaborative work environment with a diverse team of professionals.