Senior Human Resource Executive (Talent Acquisition)

Recruitment & Onboarding:

• Collaborate closely with department heads to understand the skills and competencies required for openings to meet the organizational recruitment demands and needs.
• Proactive in assess and proposing talent sourcing posting adverts or any other relevant channels or methods.
• Select and pre-screen CVs from various sources and submit shortlisted candidates to Hiring Managers after screening candidates through phone/virtual/face to face interviews (if necessary) on a weekly basis.
• Collaborate with Marketing Department for creation of all recruitment materials; eg: recruitment posters, banners, brochures, roadshow standee, video adverts etc
• Manage & administer social media and recruitment platforms for publicity and campaign.
• Attend and source for hiring seminars/talks, campaigns and career fair opportunities to create brand awareness and collaborations.
• Update recruitment reports for all screening, interview and hiring outcomes for recruitment strategies assessment. Including recruitment cost reports.
• Assist in developing and implement HR strategies, requirements and initiatives of the organization aligned with the overall business strategy, in terms of recruitment retention, and succession planning.
• Onboarding and orientation for new hires.
• Collaborate with relevant departments on employee orientation and job induction programs.
• Interns recruitment for all various schools.
• Updating JDs on a regular basis to ensure relevancy and reflecting actual job requirements and duties

Assist in:

• Assist in full spectrum of HR, HR projects, initiatives or events as required. Which include but not limited to Compensation & Benefits, Performance Management implementation, Annual Team Building, system migrations and implementations etc.
• Guide and train junior department staff
• Support and assist in various ongoing staff engagement programs through effective communication and activities.
• Assist in identifying the gaps in the organization’s HR process and system and propose methods or procedures to improve them.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Payroll management

Job Description & Requirements

Responsibilities:

1. Customer Care:Welcome and assist walk-in customers, providing a personalized service experience.
Expertise in cutting and packaging fruits to meet customer preferences.

2. Order Management:Efficiently take orders over the phone and ensure timely deliveries to customers.

3. Fruit Preparation:Specialize in cutting fruits, including the unique skill of handling durian.

4. Shop Maintenance:Uphold cleanliness standards within the shop to create a pleasant and hygienic environment.

Other Details:

· Work Schedule: Availability to work on weekends, public holidays, and night shifts.

We appreciate your enthusiasm in joining our team. Please note that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Responsibilities

• Scheduling of clips/visuals for digital campaigns
• Submission of clips/visuals to landlord/authorities for approval
• Working with procurement on tenders to award new vendors/projects
• Onboarding new vendors, partners, and assets
• Liaising with vendors/partners on the daily business
• Managing maintenance vendors
• Basic technical troubleshooting for digital screens
• Monitoring the health of digital screens and partners’ assets
• Managing hotline and feedback for digital screens
• Saving of proof of posting
• Documentation and paperwork
• Other ad-hoc projects and tasks

Qualifications & Work Experience

• O'level/ITE Cert/Diploma in Engineering/IT System-related or any other relevant disciplines preferred.
• Basic technical troubleshooting skills are required.
• Relevant operations experience for scheduling and managing digital content campaigns is highly preferred.
• Candidate who has relevant knowledge or work experience in digital media and technology will be advantageous.

Skills

Technical skills include:

• Microsoft Word, Excel and Powerpoint

Generic skills include:

• Able to work independently and under pressure
• Excellent planning and organizational skills
• Self-motivated, proactive and detail-minded
• Ability to manage crisis situations professionally
• Possess good spoken and written communication skills in English to liaise with associates. Being able to speak mandarin to mandarin-speaking associates/vendors will be a plus.
• Willing to work after working hours and on weekends, when necessary during peak season

• To perform weekly and daily ordering of ingredients for individual sections.
• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes.
• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations.
• Ensure the highest standard of cleanliness in the kitchen at all times.
• Train new employees in order to ensure consistency in food presentation, taste and texture.
• Appraise the performance of the subordinate and make recommendations for promotions or other actions.
• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers.
• Set-up for new restaurant.
• Make reports on all matters pertaining to kitchen operation.
• Menu Planning & costing
• Creating new product and recipes
• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum 5 years working pastry experiences in F&B industry
• Certificate/Diploma in Food and Beverage / Hospitality Management
• Possess WSQ Hygiene Certificate is an advantage
• Able to do shift work, including weekends and public holidays
• Good organizing skills and able to communicate well.
• Work well with others and when under pressure
• Attention to detail and ability to identify and solve problems.
• Fluent in Japanese language as need to liase with Japan Franchisor

Are you passionate about all natural and organic, great food? We are!

We are Singapore’s favourite neighbourhood grocer, and we source the finest all natural and organic food from farms and artisans from Australia, Europe, the United States, Singapore, and many other wonderful locations. Our purpose is to help people live happier and healthier lives and we aspire to be our customers’ first choice for clean, natural, healthy, and delicious food whether they are buying ingredients in our grocery stores (physical or digital) to prepare an epic feast themselves or simply to enjoy a great meal in one of our café-bistros.We are a mission driven, fast growing company. We opened our first store in February 2016 to fill a gap in the market for the type of high quality all-natural food that we would love to feed our own families.

We now have 7 stores, an e-commerce platform and six café-bistros with more than 350 team members. We have exciting growth plans, and we are always open for new team members with the same purpose and values we have, to join us on this incredible journey together!Description

Job Description - F&B Admin Executive:

• Purchase Order – Review the PO and approve in the ERP system
• Receiving – Verify and approve in the ERP system
• Monitor and Report F&B Spending, COGS to outlet leaders
• Following up on the deliveries
• Sourcing – new or alternative products
• Price Comparison and price negotiation
• New Account opening for new supplier
• Data updating in ERP system – new code (SKU) creation, recipe updates
• Liaison with suppliers
• Coordinate with operations team
• Coordinate with finance department on various issues
• Work with retail buying team to conduct cost analyses and set benchmarks for continuous improvement, monitoring and controlling cost
• Assisting on the month end stock take
• Updating the latest market list of suppliers
• Other ad hoc task as assigned by Head of Department

Requirements:

• At least 3 years relevant work experience, preferably in the F&B industry
• Strong sourcing and negotiation skills
• Systematic and process driven
• Able to work well under pressure and tight deadlines
• Good knowledge of Excel, Word and PowerPoint
• Strong supplier contacts within the industry would be a plus
• Self-discipline, detailed, attentive, willing to learn and able to work independently with minimum supervision

Job Responsibilities

· Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities

· Acitively generate new business by introducing doctors to the imaging MRI centres, driving referrals and ensure sustained partnerships

· Build relationships with key channel suppliers(insurance companies, GP clinics) to foster long term collaboration and business growth

· Identify and develop B2B and B2C consumer segments to expand the customer base.

· Conduct regular competitive analysis and pricing research to ensure competitiveness

· Develop and execute marketing strategies and campaigns from concept to completion

· Ensure the timely rollout of marketing plans with coordination with different stakeholders

· Build brand awareness through promotional packages and adjust strategies accordingly

· Compile and maintain comprehensive products/services offering lists

Requirements

· At least a diploma in Business or Marketing

· At least 2 years sales experience, preferably in the healthcare or medical industry

· Self motivated with the drive to meet new doctors to the centres

· Result-driven, with proven ability to meet and exceed sales targets

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities

· Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities

· Acitively generate new business by introducing doctors to the imaging MRI centres, driving referrals and ensure sustained partnerships

· Build relationships with key channel suppliers(insurance companies, GP clinics) to foster long term collaboration and business growth

· Identify and develop B2B and B2C consumer segments to expand the customer base.

· Conduct regular competitive analysis and pricing research to ensure competitiveness

· Develop and execute marketing strategies and campaigns from concept to completion

· Ensure the timely rollout of marketing plans with coordination with different stakeholders

· Build brand awareness through promotional packages and adjust strategies accordingly

· Compile and maintain comprehensive products/services offering lists

Requirements

· At least a diploma in Business or Marketing

· At least 2 years sales experience, preferably in the healthcare or medical industry

· Self motivated with the drive to meet new doctors to the centres

· Result-driven, with proven ability to meet and exceed sales targets

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

Deliver human resources programmes and related services:

• Recruitment - coordinating and facilitating the hiring process, from screening right through to on-boarding
• Offboarding -ensuring a smooth process for departing employees
• Compensation, Benefits, Health and Welfare - ensuring fair and accurate compensation and benefits, including salaries and bonuses are awarded to employees. Administering the organization’s benefits programmes (e.g. leave policies, wellness programmes and insurance policies, etc.)
• Learning & Development - maintain training records and review the organisational, divisional and individual training needs
• Records Management – organize and maintain personnel records and oversee the implementation of various policies and systems.
• Performance Management – manage the performance management process.
• Maintain positive relationship with employees, building trust, promoting transparent communication and supporting employees’ well-being.
• Process monthly payroll, compute salary, deductions, bonuses, and other forms of compensation with accuracy, ensure compliance with relevant laws and regulations. Submit tax clearance for resigned foreign employees and yearly employment income.
• Any other ad-hoc/administrative duties as instructed by superior.

Requirements:

• With a degree in human resource management, business administration or a similar discipline.
• For Senior position, at least 3 to 5 year(s) of HR experiences in a senior position.
• Well organized, strong communicator and resourceful.
• In-depth understanding of HR principles, practices and laws,
• Proficiency with Human Resource Management System.

Job Description

• Content Creation and Management- Outline plans for online media calender to ensure marketing plans are executed timely
• - Review all creating, updating and ensure proper site products and content for social media and listing
• Digital Marketing - Measure and report on the performance of marketing campaigns and effectively plan next marketing activities to capture audiences
• - Take charge and ensure optimisation of all content through SEO and performance marketing efforts, with the aim of acquiring high-quality traffic to drive conversions
• Develop and Implement Marketing Strategie - Develop and execute digital marketing campaigns across multiple platforms to drive engagement and leads.
• Brand Building - Develop and maintain a strong brand identity across all channels.

• Requirements
• Diploma in marketing, communications or related field.
• Strong writing and editing skills for online content.
• Knowledge of SEO best practices, SEM tools, and social media platforms including Facebook, Instagram, LinkedIn, TikTok, and YouTube.
• Proficiency in Facebook Ads Manager and other social media advertising tools.
• Familiarity with email marketing tools and web analytics including Google Analytics.
• Excellent communication, collaboration, and fluency in English and Chinese (written and spoken).
• Proficient in graphic and video editing software with a keen eye for design.
• Creative thinker with a strategic mindset.

About HotelPlanner

HotelPlanner is a leading travel technology company that combines proprietary artificial intelligence and machine learning capabilities, and a 24/7 global gig-based reservations and customer service network, to quickly and seamlessly serve all traveler hotel & accommodation needs from a single platform. HotelPlanner is one of the world’s top providers of the individual, group, and corporate travel bookings, specializing in unique “Closed User Group” discount rates. Founded in 2004, HotelPlanner has enduring partnerships with the world’s largest Online Travel Agencies, well-known hotel chains, individual hotels, online wedding providers, ancillary lodging providers, corporations, sports franchises, universities, and government agencies.

Learn more about us at http://hotelplanner.com

What you will do:

-Have a passion and excel in cold calling, performing product demos both in-person and online, and creating long-lasting relationships.

-Heavy prospecting and exceed revenue targets by establishing influence with meeting planners in all market segments including corporate, association, and SMERFE through a variety of avenues such as personal appointments, presentations, phone calls, emails, social media, and industry events.

-Develop working relationships with various Hotel Sales Partners at a global, area, and on-property level.

-Excel in managing gatekeepers, influencing multiple decision-makers, and understanding the complexities of closing a transaction.

-Establish and cultivate an extensive professional network within the assigned geographical region with client and hoteliers.

-Facilitate and maintain consistent sales activity levels to ensure attainment of weekly, monthly, quarterly and annual sales quotas.

-Develop and maintain a high technical competency of Hoteplanner products, competitors and industry trends.

-Process and accurately document daily sales activity in Hotelplanner database.

-Collaborate with other Hotelplanner team members to ensure complete customer satisfaction.

-Adheres to all company policies, procedures and business ethics codes.

-Perform all other duties as assigned.

What you’ll Need to Succeed:

-Minimum 3-5 years of experience in outside sales and Business Development.

-Extensive experience in account development and proven ability to close sales.

-Excellent verbal, written and group communication and presentation skills; ability to utilize communication skills to effectively influence across functions and business units as well as across different leadership levels.

-Excellent organizational & analytical skills and ability to multi-task in a fast-paced environment.

-Strong empathy for customers and a passion for revenue and growth.

#5-day work week

#Eastern side of Singapore

#Good Learning Opportunity

A major community healthcare organization who believes in enhancing healthcare access and support for the underserved community, ensuring that this group of individual receives the care and attention, currently has an opening for a Payroll Assistant/ Executive (2-year contract).

JOB RESPONSIBILITIES:

Payroll Administration:

· Assist in the end-to-end processing of payroll for employees twice a month, ensuring accuracy and adherence to established policies and procedures

· Assist in resolving payroll discrepancies or issues, working closely with the HR department and relevant stakeholders

· Support the preparation and submission of statutory reports, such as IRAS tax filings

· Submit government childcare / maternity / paternity leave and other government claims

· Process and complete all documentations and updating of HRIS for the entire employee life cycle (confirmation, transfer, re-designation, contract renewal, resignation, etc.)

JOB REQUIREMENTS:

· Fresh Diploma/Degree holders will be considered

· Confident in handling numbers

Looking for a new job? Pls submit your resume in MS Word format to [email protected]

Ong Joyce (Wang Jiawen) (Ms.)

Recruitment Consultant

CEI Reg. No.: R24125907

Tel No.: 6385 6696

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Key Responsibilities

• Demonstrate a comprehensive understanding of the industrial tyres & rims market, including major players, competitors, and emerging trends.
• Conduct market research to identify opportunities and inform strategic sales decisions
• Client Engagement:
• Utilize technical knowledge to effectively communicate tyre and rim specifications to clients.
• Address client inquiries, provide tailored solutions, and ensure customer satisfaction.
• Develop and maintain strong relationships with key stakeholders, including clients, vendors, and industry partners.
• Identify and pursue new business opportunities, including international trade ventures.
• Prepare and deliver compelling sales presentations using tools such as PowerPoint.
• Achieve and exceed sales targets through effective account management and negotiation.
• Leverage knowledge of the Tyre & Rim industry or Mechanical Engineering to support sales processes.
• Utilize technical tools such as AutoCAD and Photoshop to assist in client presentations or product customization.
• Demonstrate foundational drawing skills when required to clarify or visualize technical concepts.

Qualifications and Skills:

• International Trade Experience: Previous involvement in cross-border business is an advantage.
• Experience in sales, with a strong focus on the industrial tyres & rims sector or related industries.
• Technical Proficiency: Familiarity with computer applications such as AutoCAD, Photoshop, and PowerPoint is essential.
• Communication: Strong interpersonal and negotiation skills, with the ability to build rapport and trust with clients.
• Problem-Solving: Ability to analyze client needs and propose effective solutions.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Description

• Design and drafting of building C&S engineering works
• Conducting technical feasibility study, life cycle study and planning for building engineering.
• Preparation of study reports, design reports, technical notes and public consultation papers.
• Preparation of tender documents and technical specifications.
• Evaluation of tenders and preparation of tender assessment reports.
• Provide support in project management and contract administration for building engineering contracts.

Requirements

• Bachelor Degree in Civil Engineering
• Minimum 3 years of hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Team player and able to work independent with minimal supervision

Career Description:

Independently handle a portfolio of Singapore private limited companies' clients for routine bookkeeping, payroll processing, GST, Corporate Tax and XBRL filing and meet ACRA and IRAS filing deadlines.

Assist clients in preparing their monthly, quarterly, or annual management accounts.

Responsible for preparing Unaudited Financial Statements (UFS) for the clients following Singapore FRS (Financial Reporting Standards).

Assist clients with the preparation of quarterly GST returns, annual tax computations, and Form C or Form C-S and Appendices for submission to the IRAS.

Liaise with and advise clients on on-going company's bookkeeping, payroll related, ACRA and IRAS related matters.

Assist the Managers to guide and/or review Executives’ work in handling day to day business outsourcing services.

Support the Managers in the transition of the accounting, GST, Corporate Tax transfer records from the take-over business and on boarding of new clients.

Assist the Managers to implement new software, improve SOP, workflows and processes and ensure the team comply with relevant statutory acts and filing deadlines.

Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis

Develop and maintain professional relationships with clients; and

Liaise with external parties and service providers of our clients, where necessary.

Requirements:

Diploma/Degree in Accountancy or a professional qualification under ACCA, SCAQ and ICAEW schemes

Minimum 2-3 years accounting/audit work experience in a public accounting firm

Conversant and understanding of Singapore Financial Reporting Standards and Company Act

Proactive, committed and a team player

Technology savvy, excellent interpersonal, written & oral communication and analytical skills.

Possess initiative and ability to work independently

Interested candidates are invited to apply online. Only shortlisted candidates will be notified. Thank you for your interest.

Tina Tan

EA No. 23C1599

EA Personnel No. R23115167

Responsibilities:

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

Requirements:

• Degree or Diploma in Building / Quantity Surveying or equivalent qualification
• 3 year experience within pre and post contract in consultancy / Construction is preferred but not a must
• Individuals of the highest caliber who are confident, driven and with excellent interpersonal skills
• Organized and able to handle stress

Position Overview:

We are seeking a proactive and detail-oriented F&B Recruitment Executive to join our team. In this role, you will focus on sourcing, screening, and hiring the best talent for various roles within the Food & Beverage (F&B) industry. You will play a critical part in ensuring the staffing needs of the business are met with qualified candidates who align with the company's goals and culture.

Responsibilities:

1. Talent Acquisition: Identify and attract top talent for various F&B roles, including chefs,

service staff, kitchen assistants, and management-level positions.

2. Sourcing Candidates: Utilize job portals, social media, employee referrals, and other

channels to source qualified candidates.

3. Screening and Interviews: Conduct initial screenings and coordinate interviews with hiring

managers to ensure a smooth recruitment process.

4. Job Posting: Create and post job advertisements tailored to specific roles and requirements.

5. Candidate Relationship Management: Maintain regular communication with candidates

to ensure a positive recruitment experience.

6. Database Management: Maintain an up-to-date recruitment database to track applications

and manage talent pipelines.

7. Market Research: Stay updated on F&B industry trends and salary benchmarks to attract

competitive talent.

8. Onboarding Support: Assist with the onboarding process to ensure new hires integrate

smoothly into the team.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or Degree in Human Resources, Business Administration, or a related field.
• 1-2 years of recruitment experience, preferably within the F&B or hospitality industry.
• Strong communication and interpersonal skills.
• Ability to handle high-volume recruitment processes efficiently.
• Proficient in using recruitment software and online job portals.
• Detail-oriented and organized.
• Fluency in Chinese and English to communicate effectively with a diverse workforce.
• Positive working attitude and a ready smile
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Able to join us within short notice

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Job Responsibilities

· Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities

· Acitively generate new business by introducing doctors to the imaging MRI centres, driving referrals and ensure sustained partnerships

· Build relationships with key channel suppliers(insurance companies, GP clinics) to foster long term collaboration and business growth

· Identify and develop B2B and B2C consumer segments to expand the customer base.

· Conduct regular competitive analysis and pricing research to ensure competitiveness

· Develop and execute marketing strategies and campaigns from concept to completion

· Ensure the timely rollout of marketing plans with coordination with different stakeholders

· Build brand awareness through promotional packages and adjust strategies accordingly

· Compile and maintain comprehensive products/services offering lists

Requirements

· At least a diploma in Business or Marketing

· At least 2 years sales experience, preferably in the healthcare or medical industry

· Self motivated with the drive to meet new doctors to the centres

· Result-driven, with proven ability to meet and exceed sales targets

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

What’s the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As an Executive, you will not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, in support and partnership with Front Office, Guest Relations and Uniformed Services Teams. You will also create the warm atmosphere that makes our guests feel at home in any location of the hotel.

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental and Concierge
• Front Desk – Delivery of efficient check-in and check-out procedures as per Standard Operating Procedures with True Hospitality and genuine interest in our Guests. Handle cash and credit card transactions. Take and manage guest bookings, up-selling opportunities and sharing of experiences to enrich their stay experiences.
• Uniformed Services – Working Better Together with Uniformed Services Team in providing guests with prompt service, professional attention and personal recognition with excellent local knowledge. Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
• Club InterContinental - Assists in delivering the Club InterContinental stay and dining experience with the guidance of Butler & Club InterContinental Manager.
  Working Better Together with Culinary team in ensuring that Club InterContinental dining experiences are delivered as per Brand standards.
• Executing upon key butler responsibilities across all facets of the guest experience; performed with an intuitive and anticipative service sequence with flair.
• Ensures complete resolution of guest feedback and thoroughness in recording of feedback and preferences of all guests.
• Key point of contact for Guests across guest journey (pre arrival, during stay and post departure).
• Supports in all Front Office & F&B relevant department and works closely with all section within the hotel in ensuring a most seamless delivery of all guest experiences across the Hotel.
• Responsible for maintaining inventory levels, maintenance and general upkeep of equipment and operating supplies.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Conducts shift briefings to ensure hotel activities, events and operational requirements are known on the day’s schedule. Attends Group Pre-conference with Operational and Sales Leads, manage group room allocations, handles group arrivals and departures in the absence of Rooms Controller.
• Check, responds/action all emails in a professional and timely manner in the absence of Rooms Controller. Handles IHG Rewards Club and non-members’ room allocation, ensures rooms are assigned according to preferences in the absence of Rooms Controller
• Schedule and regularly conducts routine inspections of area under his/her control and guest rooms prior to arrival.
• Controls and monitors departmental costs on an ongoing basis to ensure performance against Hotel’s rolling forecast and official budget.
• Communicates closely and regularly with Housekeeping Coordinator on room status; Arrange/prepare site inspection rooms for Sales & Marketing on a daily basis and coordinates with Engineering and Housekeeping on PMM (Preventive Maintenance) daily on the blocking and releasing after completion in the absence of Rooms Controller.
• Elevating Guest Experience – Deliver our Loyalty Experience by acknowledging our IHG Reward Club and InterContinental Ambassadors; tailoring our Club InterContinental guests experience in person, emails, or on the phone. Stay one step ahead of guests’ needs – record and act on preferences, handle messages, requests, questions and concerns proactively. Be a trusted contact for all guests.
  Assist Guests with all requests; from accommodation billing to local knowledge, and basic problem handling to take care of their stay
• Driving Results – Supports Department in delivering to departmental targets of upselling revenue and Loyalty enrolment. Delivers genuine guest experiences with True Hospitality.
• Leading Others – Supervises and directs Guest Experience Ambassadors. Reports to Duty Manager and supports other departments at peak periods. Cooperate and communicates with other hotel departments as required.
• Develops, oversees, mentors and coaches all associates and interns functionally.
• Upholding of safety and security of our Guests and Colleagues at the Workplace in line with Hotel’s Emergency Response procedures and security guidelines.

What we need from you

• Strong eye for detail and delivery of service excellence across all operational facets of the guest experience.
• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy – you will need a good grasp of reading, writing, basic maths and computers
• Advanced Front Office Opera PMS knowledge and upselling skills
• Appreciation for Food & Beverage offerings, and provision of excellent Food & Beverage service standards with food handling certification
• Flexibility – night at times, weekend and holiday shifts are all part of the job
• You will have a tertiary or a diploma qualification. A college or university degree would be a bonus, but not essential
• Experience - You have spent at least two years in a front desk or guest service supervisory position
• Strength - sometimes you will need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
• May be required to work nights, weekends, and/or holidays.

The Role - Executive Assistant Manager

• Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
• Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
• Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
• Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
• Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
• Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
• Act as a public relations representative to enhance hotel and brand awareness within the local community.
• Encourage team member involvement in community organizations, activities, and businesses.
• Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
• Perform other duties as assigned and may serve as manager on duty.
• Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
• Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
• Three years management experience in a high-level operations role or an equivalent combination of education and experience
• Type and level of experience required may vary slightly based on size and complexity of the property
• Must speak local language(s)
• Other languages preferred

Job Description

Job Responsibilities:

• Responsible for copy-writing and designing of all marketing related collaterals, such as brochures, newsletters and electronic direct mailers etc.
• Provide support to Marcom Manager on all Marcom related duties such as analysis, managing of social media and media monitoring.
• Manage, plan and execute in-house guests’ events and celebrations.
• Assist in the maintenance and up-keep of contents on the Treetops website.
• Uphold duties as a Data Protection Officer to provide support in the implementation and management of the Treetops' Data Protection compliance programme.

Job Requirements:

• Diploma or Degree in Communications, Marketing or related studies
• Previous experience in a marketing and communication position would be an advantage
• Ability to design on Adobe Photoshop
• Efficient multi-tasking, self-motivated independent worker and team player
• Fluency in English and Chinese language (to liaise with Chinese speaking associates); Effectively bi-lingual.

(5-day work week)

Working hours: 8.30am to 6pm (Mon to Fri)

Duty meal is provided.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Office Administrative Duties

• Process CorpPass applications and terminations
• Administer season parking requests and renewals
• Order and inventory control of stationeries and pantry supplies
• Manage office and pantry inventories and restock supplies
• Oversee general office cleanliness and festive decoration
• Administer and maintain company mobile phones administration
• Perform relief duties at reception
• Any other duties as and when assigned

Board Secretariat

• Coordinate Board Members' Induction and Training Programme
• Organise Board Members' Retreat
• Provide administrative support, including Preparation, compilation, upload and circulation of meeting materials
• Minutes taking

Corporate Secretariat

• Circulation and compilation of Annual AGM / EGM documents and Directors' Resolutions

• Degree in Business Administration or related field, minimum Diploma in Business Administration with at least 2 years' relevant experience
• A team player, analytical, meticulous, resourceful, with good interpersonal skills
• Experienced in Office Administration at Executive level
• Good written and verbal communication
• IT savvy - Intermediate to advanced proficiency in Microsoft Office especially Power Point, Excel, Word and IT savvy
• Able to multi-task and communicate well with people of all levels

Job Purpose

The Corporate Secretarial Senior/Supervisor will be handling a portfolio of locally incorporated companies and ensures that all company matters of clients are handled.

KEY RESPONSIBILITIES

• Providing corporate secretarial services to a range of clients;
• Strong problem solving skills
• Handle full set of corporate secretarial matters, such as, preparation of resolutions/minutes for clients' company, online submission with ACRA, updating statutory registers and minute book etc.
• Communicate with clients independently;
• Able to handle incorporation of companies, striking off companies, etc independently
• Prepare statutory forms/returns to ACRA and e-stamping of transfer forms with IRAS;
• Ensure ACRA filing deadlines are met;
• ·Responsible for the lodgement of documents using the electronic filing system (“Bizfile”) including preparation of financial statements, XBRL and Annual Returns filing
• Responsible in obtaining compliance clearance for internal onboarding and external KYC requests
• Perform other duties as assigned.

JOB SPECIFIC REQUIREMENTS

• Minimum 3 years relevant experience in corporate secretarial firm
• Diploma in law or ICSA qualification (an added advantage but not essential);
• Able to act as QI (an added advantage but not essential)
• Good computer skills;
• Positive working attitude with strong initiatives and a team player
• Attention to detail with a high degree of accuracy;
• Independent and self-motivated and posses good interpersonal skills

Responsibilities:

• Proactively identify and pursue new sales opportunities through cold-calling, networking, and leveraging existing client relationships.
• Maintain and expand an existing client database.
• Manage the full sales cycle, including lead generation, contract negotiation, and closure.
• Develop and nurture strong relationships with both new and existing clients.
• Deliver exceptional customer service and respond promptly to client inquiries.
• Consistently generate new business opportunities and meet or exceed sales targets.
• Effectively communicate and negotiate with key decision-makers to drive business growth.
• Collaborate with internal teams to ensure smooth service delivery to clients.

Requirements:

• Proven track record of successfully achieving sales targets in the freight forwarding industry.
• Strong communication and negotiation skills with the ability to build rapport with clients.
• Excellent problem-solving and customer service skills to address client needs.
• Proficiency in Microsoft Office Suite and CRM systems.
• Ability to work both independently and collaboratively as part of a team.
• Knowledge of freight forwarding, logistics, and supply chain processes is an advantage.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)