Role: Application Development Manager - Technical Architect

About the Role:

• The position is within the Capital Markets IT (CMI) division which manages information systems for capital markets activities which includes Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more.
• Current position is based out of Singapore and successful candidate will be able to work in an international context with distributed engineering teams striving for highest quality architecture and design.

About the Requirements:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings
• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)
• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality
• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

About your Application:

• Apply to this job posting, and email your CV with the job title as your email header to: [email protected]

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Verification & Identity Platform (VIP) team is a core platform team which powers user onboarding & verification (KYC & KYB) worldwide & ensures continued compliance throughout the user life-cycle at Stripe. Our team safeguards user identities across our products by creating a secure and user-centric identification and verification system. We leverage an in-house technology ecosystem, which integrates with various data verification services and regulatory bodies, ensuring swift and accurate account verification, thereby bolstering Stripe's regulatory compliance.

Responsibilities

• Define the strategy and roadmap for our ongoing requirements refresh platform
• Act as the voice of the user in product and API designs, gathering direct feedback from customers on our future APIs
• Collaborate with other product teams to understand requirements and incorporate them into our planning
• Work with Engineering to build the next version of our compliance plans engine
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements

• 6+ years in Product Management, with experience in building platform products and in serving both internal and external customers/stakeholders
• Experience managing technical software products from kick-off to ship
• Consistent track record of leading ambitious and ambiguous 0-to-1 projects
• Strong stakeholder management including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
• Strong communications skills - you can summarize and express complex requirements in an accessible and precise manner
  

Preferred qualifications

• Preferably has experience with B2B SaaS
• Preferably has experience with compliance and regulation in financial services
• Experience working on an infrastructure platform team
  
  

Duties to Be Performed:

We are looking for a Project Manager – Process Systems Specialist in the either or all of the following systems,

- Gas / Environmental / Ultra Pure Water / Chemical Systems.

The prospective candidate will be responsible for the following,

- Responsible for Concept and Detailed Design for Process Facility systems for the entire course of the project (Conceptual Design, Detailed Engineering calculations, System & Component sizing, Budgeting, Drawing development coordination from Engineering up to Construction stage e.g. PIDs / layouts / sections).

- Capable in interdisciplinary understanding and managing of relevant interfaces.

- Detailed understanding of all technical standards, drawing formats and symbols.

- Tendering process (e.g. Technical and Commercial bid evaluation).

- Time and schedule management.

- Check and review engineering document and drawings for accuracy and completeness for submission and shop fabrication (e.g. Submittal Procedure).

- Lead system design and reviews with customers and ensure customer sign off and approval.

- Review of all the bench mark data, scope and design change and contract variation aspects.

- Ensure Project Director/ Manager is kept aware of the process engineering design and construction progress and any cost and schedule impacts.

- Coordinate installations with sub-contractors on site.

- Support CSA & M&E team for the design including CAD team and project effectively & efficiently.

- Involved in the Commissioning of Systems and develop the documentation with the sub-contractors.

- Consolidate and upkeep of in-house engineering Standards.

- Able to work independently.

- Able to travel/ relocate.

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

About the role

You are an experienced designer researcher tasked to take on leadership responsibility. You have 8-10 yrs experience in leadership roles, and min 3-5 yrs experience directly managing teams of various sizes. You deeply understand the design process and take on leadership of quality standards, leading critique and developing the careers of those in your team.

Your time will be divided approximately 70/30 between managerial work and design research craft and mentoring. You establish a quality bar for your team while valuing delivery over perfection.

What we're looking for in a Research Manager:

• Balance: As a manager you can balance quality with delivery, good enough with perfection.
• Setting clear expectations: For junior members be clear expectations in improving craft and learning process, for the more senior, expectations around delivery, impact and influence. Set clear goals and objectives.
• Eager to grow people: They are actively engaged in the professional development of their team members — help them be the best they can be. Balance scope, workstreams, ownership, timeliness and quality with the ability to influence and engage more senior executives. Tailor growth plans to individuals.
• Empathy and compassion: you find the ‘messiness’ of people and emotions interesting, learn from your people, empowering them daily. You dig deep into the softer skills.
• Design Researcher at heart: You are still actively engaged in research and keep your hand in creative research work – while you are not expected to devote as much time you ‘balance’ management with creative leadership.
• Culture: You build an effective and successful team. You provide motivation and the development needed for every designer to be the best they can be. You can foster creative friction and psychological safety, and build a collective purpose for your team.

Core skills we expect to see:

• Experience identifying, framing and respectfully challenging (where appropriate) customer and business problems.
• Strong design research practice and process.
• Mentorship including delivery of feedback both professional and creative. Coaching less experienced researchers and continually improving practice. Be willing to spend time to help others.
• Planning and project management: ability to balance quality and delivery- including the sizing of opportunities to deliver to a strategy or vision.
• Create and use of design artefacts (prototypes, blueprints, wireframes) to build shared understanding.
• Proven experience leading others to deliver great work.
• Confidence, decisiveness in ambiguity – helping to bring clarity and deliver impactful and actionable insights, and encouraging others to join you in the process.
• Demonstrate skill in research practice.

What you'll be accountable for:

• Create the team you need: Understand the work that needs to be done, and work with your team to define problem spaces, prioritise and drive productivity.
• Promote accountability - support don’t manage: Encourage autonomy and accountability, helping designers build their own plans to achieve expectations.
• Help remove obstacles: Help your team members engage in better conversations, build empathy to others’ perspectives and coach them on productive conversations.
• ‘Go to the mat’ when necessary: Sometimes your people will find themselves unfairly or inappropriately challenged. When necessary stand up for and gain support for your team, rolling up your sleeves to help.
• Frequent feedback: Provide small professional feedback often. This is a key task of the manager. Share feedback on the researchers’ membership of the team, what is working and what is not. This is not creative feedback (which happens in the critique and review process).
• More than design research – help your team understand the role of design research in DBS: Our goal is to deliver a powerful product and service experience in a profitable manner. Illuminate the role design research plays and that it is one function of many. Help them to understand DBS strategy and goals.
• Get to know your design researchers as people: Help your team bring their whole selves to work. Build culture, create social events and hold space for them to be their authentic selves. Build trust and respect within your team and with the outside organisation.
• Transparency: Create a critique culture among your team, where work is shared, the team knows what others are working on and process, methodology and design choices are articulated.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Business Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Business Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

• Responsible for all the cost estimates for tender projects.
• Participate in value engineering and determining the price of the service.
• Monitor any major contractual status, arise after discussion with project sites.
• Review and ensure timely and accurate payment response are certified to the subcontractor’s monthly claims.

Requirements:

• Degree in Quantity Surveying, Electrical/Mechanical Engineering or equivalent
• At least 8 years in Mechanical and Electrical/General Construction/Civil
• Construction experience.
• Proficient from pre-contract stage to post-contract stage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Oversee and lead the safety team & subcontractors in the implementation of Company's system on site

• Update project team on the latest MOM Safety news

• Conduct safety inspection; assess Risk Assessment, incident / accident investigation

• Conduct safety training, tool box meeting to all workers at site

• Assist with safety program implementation at workplace

• Liaise closely with site operations staff and Project Manager on all safety and health issue

• Any other duties assigned by the Project / Site Manager

• Deliver high-quality support to all open projects of the Technical Team, ensuring clients receive the best assistance and resolving escalated customer complaints.
• Manage and control project elements, providing reports to the Technical Director on project status.
• Establishing project objectives through the review of project proposals and plans, and consultation with management.
• Ensure the project schedule is maintained by monitoring progress, coordinating activities, and resolving any encountered problems.
• Sustain project schedule by monitoring project progress; coordinating activities; resolving problems.

Requirements:

• CAPM/PMP/Scrum Certified
• Degree and above
• At least 2 years of experience in handling small-mid size IT solution projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

☑To start in Apr to cover 7 months maternity leave

☑ 5 days office hours

☑ SINGAPOREANS ONLY

DUTIES & RESPONSIBILITIES:

Account Receivable

- Review and post manual invoice in system

- Perform AR closing and report

Account Payable

- Review and post manual invoice in system

- Input misc. invoice for approval

- Prepare payment to suppliers

- Perform AP closing and report

- Liaise with vendor for monthly reconciliation

Monthly Closing

- Prepare bank reconciliation

- Prepare sales reconciliation

- Prepare sales and purchase reports

Others

- UAT for relevant module

- Any other task assigned

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

'PLEASE STATE YOUR LAST DRAWN BASIC SALARY AND FIXED ALLOWANCE'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

The Finance Manager has an overall responsibility in ensuring the Accounts/Finance team can meet inter-department requirements and smooth, effective operations. This will include assisting management in ensuring stakeholder' compliance, data collection and performing analysis for decision-making.

• Team Management- - Manage a team of accounts/finance and ensures monthly books for the Singapore/Malaysia and Australia entity is in order
• Conflict Management and problem resolution - Identify, solve issues the team faces so the team can operate effectively
• Consolidation of quarterly accounts - Prepare consolidated accounts for management or stakeholders
• Audit and tax compliance - Work with auditors and tax agents and ensure compliance
• Compliance to rules and regulations - Ensure regulatory requirements is met for the entire group
• Workflow management - Review and redesign internal processes within the team due to organization changes
• Data collection and compliance - Required by Management, consolidate data from various sources for management
• Coordination between management and external stakeholders - Manage and coordinate communications between external stakeholders (banks, corporate secretary, auditors, tax agents, government agencies etc) and submit completed documents
• Holding company matters - As instructed by the Chief of Staff, assist in matters relating to the holding company/head office
• Chargebacks resolutions – Review chargebacks, pre-empt chargebacks and report
  to authorities for fraud scams
• Balance sheet optimisation: recommend and implement best practices for optimising the company's balance sheet including FX hedging, interest rate hedging, cash management etc.

Requirements

• Leadership - Team motivator and able to coach and mentor staff
• Strong interpersonal skills
• Able to work in a dynamic environment and manage expectations and deadlines
• Solid technical knowledge with consolidation skills
• Analytical skills - Ability to identify intricacies in issues, weigh implications and determine the best solution
• Proficient in working with spreadsheets and data analysis

Benefits

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Annual increment
• Performance bonus
• Free flow snacks and Bubble Tea Friday!

Responsibilities:

• Establish and enhance the company's business procedures and risk management system.
• A due diligence examination of loan operations conducted on-site.
• In charge of business follow-up inspections.
• In charge of overseeing the Company's debt collection efforts
• In charge of ensuring that the company's operating system complies with applicable laws and regulations.
• Encourage staff performance in the sales team to achieve the objective.
• In charge of overseeing the risk control system training.
• Conduct risk control meetings on a regular basis.
• Establish backup plans for handling financial emergencies.
• Create risk and position reports.
• Assist in executing plans and solutions.
• Inspect the company's risk exposures.
• Cooperate closely with other business partners.

Requirements:

• A degree in finance, banking, business studies, economics, commerce, or equivalent
• At least 5-8 years of experience controlling credit risk
• Certification as a Professional Risk Manager (PRM) is advantageous

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description & Requirements

· To assist the Project Manager in implementing the project

. Must have the experience in Diaphragm wall and pilling and

· To oversee Engineer, prepare method statement, drawings, materials, work progress, and other relevant documents

· To oversee project costs are kept within budget and the completion of site activities are within the specified time frame

· To assist and co-ordinate with relevant authorities on submissions, inspections, and testing requirements.

· To perform tasks at work sites.

Requirements:

· Bachelor Degree in Civil Engineering recognized by the Professional Engineers Board

· At least 6 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, PowerPoint, etc.

Our client is a Trading MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Accounts Executive to be part of their Accounts team for ongoing transformation projects. They are located in the Town – easily accessible.

The Duties of Accounts Executive:

• Managing the entire account closing process, including the full spectrum of activities.
• Compiling financial analyses and reports for submission to headquarters and auditors.
• Maintaining and reconciling accounts on the balance sheet and general ledger.
• Assisting in the preparation for annual audits.
• Investigating and resolving discrepancies identified during audits, addressing account discrepancies, and ensuring compliance.
• Preparation of federal, state, local, and special tax returns.

Job Requirements:

• Min Degree in Accounting, Finance or other business-related field
• At least 3-5 years of full spectrum accounts experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Location: Changi Airport

Start Date: Immediate

Job Description:

• Perform review and Master Asset Tree tagging of the contract breakdown related to construction, additions & alteration works and common costs of development project for cost allocation and asset capitalisation purpose.
• Facilitate in retrieval of supporting documents and seek clarification on the contracts from multiple parties (e.g, Development Contracts & Cost Control team, CE Planning, Design & Control team as well as Project Management team) so to understand nature of contract works and perform review and tagging accurately.
• Coordinate and assist in the annual fixed asset sighting exercise to ensure existence and completeness of asset sighting. This includes liaising with the different asset controllers to identify the assets; assist in updating the changes to asset details; and perform actual asset sighting with asset controllers for samples selected.
• Assist in day to day operation duties and month/year-end closing and reporting activities.

Requirements:

• Degree in Accountancy or equivalent professional qualification.
• 0-1 year of relevant experience.
• Experience in SAP will be advantageous.
• Strong verbal and written communication skills and able to engage stakeholders.
• Good analytical and problem-solving skills.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Plan, organize, and coordinate manufacturing operations to meet production goals and customer requirements
• Manage and supervise production staff, including hiring, training, and performance evaluations
• Develop and implement production schedules, ensuring optimal utilization of resources and efficient workflow
• Monitor and analyze production metrics, identifying areas for improvement and implementing corrective actions
• Collaborate with other departments, such as procurement, engineering, and quality control, to ensure seamless operations and resolve production-related issues
• Oversee equipment maintenance and calibration to minimize downtime and maximize productivity
• Implement and enforce safety protocols and quality standards to maintain a safe and compliant working environment
• Optimize production processes and implement continuous improvement initiatives to enhance efficiency and reduce costs
• Monitor inventory levels and ensure availability of raw materials and components for production
• Stay updated with industry trends, technologies, and best practices in manufacturing

Requirement:

• Related field; or releavant certifications is an advantages
• Experience as a Production Manager or in a similar manufacturing leadership role
• In-depth knowledge of manufacturing processes, lean principles, and quality management systems
• Strong leadership and people management skills, with the ability to motivate and develop a high-performing team
• Proficiency in using manufacturing software and systems for production planning and control
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Responsibilities:

• Establish long-term connections with clients.
• Develop and promote new business prospects.
• Examine loan applications, evaluating risk and reliability.
• Work closely with the underwriting and credit departments.
• Maintain an understanding of the company's products and services.
• Represent the company at business conventions and networking events.
• Constantly monitor market developments and adjustments in the financial industry.

Requirements:

• Bachelor or Business Administration/ Banking & Finance or equivalent
• At least 3 - 5 years’ sales experience in corporate/ SME loans
• A track record of success in loan sales and business loans

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Join us as we pursue our ground-breaking new vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Enterprise Account Manager (Thai speaking)

Role:

Do you have a measurable track record in building, managing, and delivering successful sales results within Enterprise Customers? Are you passionate about new technologies, and looking to join a fast-growing, dynamic organization?

We are hiring an Enterprise Account Manager to join our growing team to cover the Thailand growing market. You will play a key role in driving a significant share of the revenue for Splunk within the Enterprise Market, working closely with our partners across the region.

Responsibilities:

• Consistently deliver adventurous subscriptions, renewals, and service revenue targets – dedication to the number and to deadlines.
• Named Account penetration, account planning, and opportunity management.
• Taking the ownership/ accountability to drive the opportunity throughout the sales cycle (from engagement to close sales and post sales) to ensure the customer satisfaction
• Negotiate favorable pricing and business terms with large enterprises by selling value and return on investment.
• Work closely with Splunk co-workers i.e. Sales Engineer, Business value advisor, Business practice and partner team to achieve the desired outcome.
• Work with partners for maximum efficiency
• Collaborate with both international and domestic colleagues to expand deal size and value to the customer.
• Good corporate citizen – two-way flow of relevant information; work as a team for the most efficient use and deployment of resources.
• Provide timely and informative input back to other corporate functions, particularly product management and marketing.

Requirements:

• Extensive, 7-10 years’ experience of direct New Business Account Management, selling into Enterprise/ and selling with/& through Channel Partners in Thailand is needed.
• Very comfortable in the “C” suite: you have a record of closing six and seven-figure software licensing deals. You can grow and scale upward with the company.
• Strong executive presence and polish, with outstanding management, interpersonal, written, and presentation skills.
• Thrives in a multifaceted, fast-growing, rapidly changing environment while being able to work independently and remotely from other members of your team and corporate.
• Relevant software industry experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics.
• Track record of success and knowledge with prospects and customers in the defined territory.
• Passion: Our customers are very passionate about Splunk, and we want the same from our reps. We believe that you should be passionate about the projects you work on.
• Desire to Learn and Adapt: You will constantly be learning new areas and new technologies. "Growth Mindset"
• Experience in using CRM systems (Salesforce.com).
• Native Thai-speaking ability is required to handle our Thai clients.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills

• To provide general management support throughout the hotel at all times monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Profitability, ensuring the department meets its quantitative and qualitative targets.
• Leadership and employee matters, including managing and motivating front office teams in order to provide high quality services for guests.
• Lead and support all Guest Experience Initiatives within the property.
• Guest Satisfaction, to ensure guests have a smooth running stay at the hotel.
• Maintains close relationships with guests throughout their stay in order to foster loyalty.
• Anticipates guests’ needs and takes them into consideration.
• Handles guest complaints if they have not been dealt with by team members and provide a rapid solution.
• Monitor guest satisfaction through (but not limited) Voice of the Guest (VOG) program including online reputation, survey and in-house guest feedbacks.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values.

Voted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities:

• Make our guests feel at home with your wholehearted friendliness while you attend to their arrival/ departure needs promptly with full accuracy.
• Handle irregularities and/or guests’ feedback with empowerment and accountability.
• Work closely with other departments on deliverables necessary to create a memorable experience for our guests.
• Your versatility and employability skills will also be enhanced with learning and development opportunities at the rooms division.

We will love to hear from you if you have a passion in creating experiences for our guests and is able to work independently in a fast paced environment. Required at least 01 year of hotel experience and this role requires individual to perform rotating shifts across a 5-day week.

Applicant can opt to work in rostered retail hours between 8am (earliest shift) to 9pm (latest end shift) only. (no night shift). Applicable for Executive and above position.

Duties and Supporting Responsibilities:

• Ensure a warm and genuine arrival and departure experience for all guests.
• Ensure proper, efficient and profitable functioning of the Front Office, which includes Reception, Guest Relations, Concierge, Oriental Club, Telephone and Business Centre.
• Ensure that all Guest Services Executives are groomed according to hotel standards.
• Maintain all department files and ensure that paperwork is kept to a minimum.
• Investigate complaints, address the department concerned and respond to guest.
• Raise accurate and detailed log entries for all incidents and occurrences in the hotel.
• Coordinate with Security with regards to any criminal acts or suspicious guest.
• Review the Daily Arrival Report for today and the following two days to ensure accuracy of information, history, services and amenities accorded.
• Serve as the Manager on Duty and available to guests at all times.
• Personally welcome guests in VIP guest, as well as repeat guests; recognize and anticipate their individual needs
• Ensure that Legendary Quality Standards, policies and procedures of the Hotel are properly understood and followed through.
• Perform aspects of human resources and training functions, including coaching, counseling, training, disciplinary actions, etc., for Guest Services Executives.
• Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of the team.
• Identify quality improvement trends and effectively communicate issue to the Front Office Manager.
• Handle guest complaints and comments relating to the department tactfully.
• Liaise with Concierge Manager, Reception Manager, Oriental Club Manager, and Telecommunications Manager to co-ordinate on staffing levels according to daily movements.
• Initiates new procedures to increase efficiency, productivity and maximum guest satisfaction.
• Identify training needs and implements effective training program.
• Train colleagues on new work processes, understanding of policies and procedures.
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department.
• Perform any other reasonable duties as required by the Front Office Manager.

Requirements

• At least 3 years of working experience as a Duty Manager in hotel industry is required for this position.
• Willing to work rotationary shifts, weekends and public holidays.

Job Description & Requirements

• Responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively.
• Their duties include motivating sales teams, training new staff and related services such as washing, blowing and drying.
• Be Customer Service oriented with ability to respond to queries on treatments and products

Requirements:

• Min 4 year of experience in hairdressing/ Sales Related industry .
• Retail Hours (10am to 8.30pm)
• 4 off day / month

Benefits:

• Attractive salary package[High bonus and commissions].
• Career and job advancement opportunities.
• Professional training will be provided.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

• Develop and execute regulatory strategies and plans to ensure compliance with applicable laws, regulations, and standards.
• Collaborate with cross-functional teams including R&D, Quality Assurance, and Legal to ensure that all regulatory requirements are met
• Prepare and submit regulatory submissions
• Liaise with regulatory authorities and act as the primary point of contact during inspections, audits, and regulatory agency interactions.
• Review and approve product labelling, promotional materials, and other relevant documentation
• Provide regulatory guidance and support to internal stakeholders

Requirements:

• Minimum Degree in related courses and above
• Prior 3 years of RA Manager experience in pharma MNCs
• Able to start immediate or within short notice

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121

Email: [email protected]

Tel: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Sales Director / Business Development Managers (Singapore)

Business Buy & Sell for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Looking for companies that is planning to sell their business or buy in more companies

· Minimum entry will be selling price ranging 3 million sg dollars and above

· Conduct sales pitch to prospective clients who are companies CEO or MD if they are keen to sell their companies or if they plans to buy in more companies for expansion or planning for group listings of companies

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR