We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Description

- Patrolling and carry out enforcement duties such as illegal parking on public roads or public health

- Attend to public feedback

Second screening LTA and NEA (must pass this)

Criminal offence not an issue

Age 18 to 62 years old

- age 59 and above cannot have heart problem

BMI (not more then 39- not stringent)

Position is given based on education level (NTEC – Corporate, diploma – Sergeant)

Working Hours

- 12 hours shift

- Able to commit 4 days work 1 day off, 3 days work 1 day off schedule

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: Up to $2700
• Duration: 4+5 years contract
• Working hours: Monday to Friday: 8.30am to 6.00pm

Resonsibilities:

• To manage and account common assets and inventory at the three primary locations.
• Activities include the managing of database and process asset/inventory receipts, transfers and disposal via Authorities IT systems.
• To administer the receiving, storage and distribution of assets at storehouse.
• To conduct cyclical stocktake for common assets and assets held within Authority premises.
• To support timely response to employees’ enquiries on logistics matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Diploma in Business Management or A-Level/ITE Certificate with relevant logistics experience
• Good knowledge of Microsoft Office software/applications (e.g. Excel)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: Up to $2700
• Duration: 4+5 years contract
• Working hours: Monday to Friday: 8.30am to 6.00pm

Resonsibilities:

• To manage and account common assets and inventory at the three primary locations.
• Activities include the managing of database and process asset/inventory receipts, transfers and disposal via Authorities IT systems.
• To administer the receiving, storage and distribution of assets at storehouse.
• To conduct cyclical stocktake for common assets and assets held within Authority premises.
• To support timely response to employees’ enquiries on logistics matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Diploma in Business Management or A-Level/ITE Certificate with relevant logistics experience
• Good knowledge of Microsoft Office software/applications (e.g. Excel)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Summary:

We are seeking a meticulous and analytical Credit Officer to join our auto finance startup. As a Credit Officer, you will play a vital role in assessing the creditworthiness of loan applicants, conducting thorough credit analyses, and ensuring the overall quality of our loan portfolio. Your role will involve evaluating credit risks, making informed lending decisions, and maintaining compliance with internal policies and regulatory requirements.

Responsibilities:

• Assess the creditworthiness of loan applicants by analyzing their financial statements, credit history, and collateral value.

• Conduct detailed credit analyses to evaluate borrowers' ability to repay loans and determine appropriate loan terms and conditions.

• Review loan applications and supporting documentation to ensure accuracy, completeness, and compliance with established lending guidelines.

• Analyze financial data, including income statements, balance sheets, cash flow statements, and tax returns, to assess applicants' financial stability.

• Verify applicant information and perform credit checks using internal and external sources.

• Collaborate with loan officers and underwriters to gather additional information and clarify any credit-related issues.

• Prepare comprehensive credit reports and present findings to management for loan approval or rejection decisions.

• Evaluate collateral valuation reports and assess the adequacy of collateral coverage.

• Monitor loan portfolios to identify early signs of credit deterioration, assess risk ratings, and recommend appropriate remedial actions.

• Stay updated on industry trends, market conditions, and regulatory changes affecting the auto finance industry.

• Ensure compliance with internal credit policies, procedures, and regulatory requirements.

• Collaborate with other departments, such as sales and collections, to address credit-related concerns and provide guidance.

• Maintain accurate and up-to-date credit files and documentation.

• Provide support during loan audits, examinations, and regulatory reviews.

• Assist in the development and enhancement of credit risk assessment models and tools.

• Participate in credit committee meetings and provide insights on credit-related matters.

• Continuously improve credit analysis processes and procedures to enhance efficiency and effectiveness.

Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).

• Proven experience as a Credit Officer or in a similar credit analysis role, preferably in the auto finance industry or financial services sector.

• Strong understanding of credit risk assessment, financial statement analysis, and lending principles.

• Familiarity with credit analysis tools, techniques, and credit scoring models.

• Excellent analytical and problem-solving skills.

• Ability to make sound credit decisions and recommendations.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Strong ethics and integrity.

• Proficiency in using financial analysis software and MS Office Suite.

We are currently seeking a qualified and proactive WSH Safety Officer to oversee and enforce our company’s safety policies. The successful candidate will be instrumental in maintaining a safe work environment and ensuring compliance with national safety regulations.

Key Responsibilities:

• Develop, implement, and improve the health and safety plans, programmes, and procedures in the workplace.
• Ensure compliance with relevant health and safety legislation.
• Identify OHS-related training needs in the company.
• Conduct safety inspections and risk assessments.
• Investigate workplace accidents and compile report findings.
• Recommend solutions to issues that need improvement.
• Oversee installations, maintenance, disposal of substances, etc.
• Active in maintaining ISO Standards

Qualifications:

• Degree or Diploma in Environmental, Health and Safety or other relevant subjects.
• At least 3 to 5 years of experience as a WSH Officer in the process & construction industry.
• Must be a registered WSH Officer with the Ministry of Manpower.
• Familiar with safety documentation and audits.
• Independent and able to work in a team.

Benefits:

• Competitive salary and benefits package.
• Professional development opportunities.
• A supportive and dynamic team environment.

Job scope :

• Attend to feedback/complaints/tip offs on Tobacco related offences and work assigned by the Authority

• Conducting observations, patrols and Enforcement activities

. Conducting raids and operations under appropriate supervision of the Authority officers.

• Other consecutive documentation works related to the job assigned and other jobs instructed by the authority

Requirement :

Possess own vehicle

• Safeguard the premises and personnel; and the harmony of earth and people
• Perform security checks and access control responsibilities
• Handle any security related matters
• Take action of unusual occurrences
• Report in detail any suspicious incidents
• Patrol randomly or regularly building and perimeter

• Job Requirements
  Proven work experience as a security officer or relevant position
• Trained security officer with relevant certification
• Excellent knowledge of public safety and security procedures/protocols
• Surveillance skills and detail orientation
• Integrity and professionalism

Working Hours: 5days

(According to the arrangement/roster)
7AM-7PM / 7PM-7AM

Working Location: Tai Seng

Our client, a market leader in industrial vehicle is looking for finance officer to join their team on a full time basis.

Working Location: 8 Tuas Avenue 18, Singapore 638892

Working Hours: 8.30am - 5.30pm (Monday - Friday)

Working Arrangement: onsite (during probation period); hybrid work arrangement after confirmation (subject to HM's discretion)

Responsibilities

• Billing and Invoicing

- Maintain an up-to-date billing system and generate accurate invoices in a timely manner.

- Ensure invoices are sent to customers promptly.

• Payment Collection and Reconciliation

- Follow up on payments to ensure timely collection and proper allocation.

- Perform account reconciliations.

• Credit Control and Reporting

- Conduct billing, collection, and reporting activities within specified deadlines.

- Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

• Database and Records Management

- Maintain accurate and updated customer records in the database.

- Reconcile accounts and resolve payment discrepancies.

• Receipt / Cash Management

- Follow established procedures for processing receipts and cash handling.

- Process payments and prepare bank deposits efficiently.

• Customer Service

- Investigate and resolve customer queries in a professional manner.

- Address inquiries from customers and sales personnel promptly.

• Ad-Hoc Tasks

- Undertake other duties or projects as assigned by the immediate supervisor.

Requirements

• Certificate in accounting or bookkeeping or O Level
• 1-3 years accounts receivables and general accounting experience
• Knowledge of accounts receivable and general accounting principles
• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))
• MS Office proficiency (Excel, Outlook, Word)
• Knowledge of regulatory standards and compliance requirements
• Attention to detail and accuracy
• Good verbal and written communication skills
• Time management and organizational skills
• Team player
• Able to work independently with minimum supervision

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Please send your resume to [email protected]

Responsibilities :

• Updating Accounts Payable and Receivable
• Processing Invoices and Payments
• Preparing Payment Vouchers & Cheques
• Checking and processing of petty cash and other claims
• Keeping track and settlement of advance money given to staff
• Receive walk in donors, collect money and issue receipts.
• Assist finance officer and act as a backup for:
  > Manage GIRO applications, submission and returns.
  > Supervise the receipts issuance by other department staff.
  > Collect and safe keep cash and cheques from various parties and depositing into bank.
  > Handle petty cash
  > Prepare payment vouchers and cheques.
  > Receive donations and prepare commission payment to Telemarketer, Fundraiser
  > Counting donations from donation boxes.
  > Depositing cash & cheques collected into bank.
  > Receive appeal letters – open letters, count cash, arrange cheques, deposit, and issue receipts.
• Any other duties assigned from time to time

Requirements/Qualifications :

• Minimum qualification Certificate/Diploma in Accounting/Finance or equivalent
• 1 to 2 years relevant working experience
• Knowledge in QuickBooks software is an advantage
• Fast learner and IT savvy

Institution: Muhammadiyah Welfare Home

101 Pasir Ris Road, Singapore 519154

Please send your resume to [email protected]

Responsibilities :

• To supervise residents on their daily routine in the home.

• To ensure safety, welfare and confidentiality of the residents is being safeguarded at all times.

• To supervise and ensure smooth execution of residents’ daily routine and programme.

• To ensure proper housekeeping at all times.

• To perform secondary duty as and when required.

• To perform any other relevant duties as delegated by supervisor.

• *Residents – boys between the age of 11 to 19 years old

Requirements/Qualifications :

• Minimum GCE N level or equivalent qualification/ relevant experience.

• Physically fit.

• Able to manage and educate at-risk youths.

• Able to work on shifts.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Conduct investigation into causes of bus accidents / incidents arising from bus defects
• Assist in planning & managing campaigns for retrofitting on buses for improved performance, safety and standardization
• Assist to implement maintenance policies for vehicle improvement to meet our operational requirements in accordance to manufacturers’ recommendations
• Conduct engineering audits, smoke checks and field visits
• Any ad-hoc jobs as per assigned

Requirements:

• Diploma in Engineering
• At least 5 years' relevant experience in automotive industry
• Hands-on experience on bus repair
• Proficient in software applications such as Microsoft Office and SAP

We regret to inform that only shortlisted candidate will be notified.

Submitting this application for this position, you acknowledge that you have read the Data Protection Policy for Job Applicants (the “Policy”) of SBS Transit Ltd and its subsidiaries, affiliates and related corporations (‘SBST”) and consent to:

a. The collection, use and disclosure of your personal data by SBST for the purposes of your application and potential employment with SBST and the purposes set out in the Policy: and

b. SBST’s retention of your personal data for two years for consideration of future job opportunities (where applicable) form the date of submission of application.

Requirements:

1. Experience in Logistics & Warehouse projects
2. Willing to work odd working hours, weekends,public holidays, shift work, rotating shifts
3. Multi-Tasking
4. Preferred minimum class 3 Driving licence
5. Must be able to work in a fast paced environment
6. Preferred cold storage/chiller warehouse facilities management and maintenance experience
7. Must be well-versed in shipping documents and cargo clearance processes
8. Experienced in Cargo Collection and Deliveries projects islandwide
9. Cargo recovery and lodging operations management reports
10. Work independently
11. Able to take up Adhoc tasks as and when required by company
12. Good Communication and Coordination skills preferred.

• Ensure work activities comply with the Workplace Safety and Health act, related legislation and other relevant requirement
• Assist in planning, implementation and maintenance of SETSCO's OHS Management System in accordance witj SS iso 45001 and BizSAFE Star
• Assist with safety program implementation at the workplace towards safety culture development
• Oversee and lead the contractors in the implementation of Company's safety systems
• Liase closely with staff/Managers/Government Regulatory Authorities on all EHS Matters
• Conduct periodic safety inspection of workplace and review RIsk Assessments
• Carry out incident investigations and propose corrective actions to be implemented
• Inspect and rectify any unsafe practices and conditions at workplace
• Maintain and update safety related documentations / records
• Conduct Safety training and/or briefing to staff
• Assist to organise WSH campaign and safety related activities
• Assist to organise monthly Safety (WSH) Committee meeting (s)
• Participate in the preparation for Audit and follow up on the actions needed from the audit findings
• Assist Safety Management Representative / Registered WSH Officer on safety (WSH) matters
• Coordinate Implementation of Emergency Preparedness and Response Plans
• Take on any safety related and other ad-hoc duties as assigned

Requirements

• Must possess relevant safety (WSH) certificate such as Advanced Certificate in WSH, or Specialist Diploma in WSH or equivalent
• Knowledge of SS iso45001 / BizSAFE Star preferred
• Works well under pressure with good interpersonal and communication skills
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Others or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Customer Service Office @ TANJONG PAGAR

About Our Client

• Manufacturing @ West
• Mon - Fri, 8.30am to 5.30pm

Job Description

• Reconciliation and Record Keeping
  Reconciling bank statements.
  Maintaining accurate financial records.
  Preparing audit schedules and fixed asset schedules.
  Preparing monthly and annual financial reports.
• Taxation
  Preparing tax computations for GST, which often falls under GL.
• Compliance
  Ensuring compliance with financial regulations and policies is a core GL responsibility.
• AP (Accounts Payable)
  Preparing and processing invoices and payments.

Reach out

Please submit your updated resume by using the APPLY NOW button

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Kanry Search Singapore Pte Ltd’s PDPA and e2i’s PDPA.”

Kanry Search Singapore | 24C2261

Sarah Lau | R22110930

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Technical Officer (Service & Maintenance)
• Working Location: West (Jurong Port) – Nearest MRT: Lakeside
• Working Hours: 5.25 days, Monday to Friday (8.30 am – 5.30 pm), Every Alternate Saturday, (8.30 am – 12.30 pm)
• Salary Package: Up to $4000 + OT + Performance Bonus + AWS
• Duration: Permanent

Key Responsibilities

• Monitor, operate, and maintain cement plant machinery, including crushers, kilns, mills, and packing units, ensuring smooth and efficient production processes.
• Perform routine maintenance and troubleshooting of mechanical, electrical, and control systems to minimize downtime and ensure consistent plant operations.
• Continuously monitor equipment performance, identify potential issues, and take proactive steps to ensure optimal equipment efficiency and product quality.
• Ensure strict adherence to safety protocols, plant operating procedures, and environmental regulations. Report any incidents or hazards immediately.
• Work with process engineers and plant supervisors to optimize production processes and improve yield and energy efficiency.
• Assist in managing the inventory of spare parts, tools, and equipment to ensure readiness for any maintenance or repair jobs.
• Record, analyze, and report operational data, including machinery performance, production rates, and quality control results, to assist with performance reviews and decision-making.
• Work closely with cross-functional teams, including mechanical, electrical, and process engineers, to resolve technical issues and support plant improvements.

APPLY NOW!!!

• Min. ITE
• Min. 3 years experience in related fields (service and maintenance)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69905 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

We are currently looking for a high-energy, driven, and eloquent Finance Executive focusing on Credit Control / Accounts Receivables. You will be working closely with our Finance Manager as well as our business development team.

- Following up on buyers' payments and ensuring that payment schedules are met

- Updating accounts receivables portal on buyers comments/conversations/exchanges

- Discussing and planning with Finance Manager on ageing report, buyers' alternative payment schedules, and buyers' information

- Invoicing to all buyers during end month closing and ensuring accurate price/amount reflection

- Data Entry of all orders/billings/credit notes into our system

- Assist in other month-end activities

- Assist in administrative works

- Assist the Finance Manager to with ad-hoc tasks

- Location: Jurong East

Location: Near Commonwealth MRT (Walking distance)

Salary: $3,000 - $3,500

5 Days Work Week

Responsibilities

• Reporting to Finance Manager
• Manage partial or fullset of accounts, including Accounts Payable, Accounts Receivable, and General Ledger entries.
• Assist in the preparation of financial statements, ensuring accuracy and compliance with regulations.
• Process payments, handle bank reconciliations, and maintain accurate financial records.
• Support the Accounting Department in month-end closing activities.
• Liaise with clients and vendors to address invoicing, payment, and account-related inquiries.
• Monitor and update financial data in accounting systems to maintain accuracy.
• Prepare reports and documentation required for audits or management review.
• Ensure proper filing and organization of accounting documents for easy retrieval.

Requirements

• Diploma in Accounting, LCCI, or equivalent certification.
• 1-2 years of related working experience.
• Proficient in accounting software and Microsoft Excel.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Duties & Responsibilities

• Responsible for full sets of Accounts
• Prepare month-end and year-end financial statements
• Prepare financial statements, payments, AR billings, journals, monthly schedules, bank statement reconciliations, staff reimbursements, GST submission etc.
• Prepare management reports i.e. project analytics, revenue, costs, cash flows, AP, AR, Related Party Transactions reconciliation for group reporting & etc.
• Liaise with internal and external parties on billings, payments, reconciliations, audit, taxation matters
• Assist in banking matters, account opening, LC, insurance bond & etc.
• Assist in corporate secretarial activities
• Coordination for physical inventory and fixed assets count on an ad-hoc basis
• Responsible for statistical filing
• Hands-on and work with other team members for finance deliverables

Requirements

• Accounting Degree, Partial ACCA or other relevant qualifications
• Proficient in MS Excel, Words, PowerPoint & etc
• Good communication, organization and administration skills
• Hand-on experience in Navision accounting software is an advantage
• Experience in construction industry is an advantage
• Min 1 year of experience. We welcome Fresh graduates too

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus