Job description & Responsibilities:

● Customer Experience Accountability: Fully responsible for CX delivery, encompassing CX

Culture, Governance, Design, and Communications. Lead the Dubai and Singapore teams for

all Entertainment and F&B brands in both countries, aiming to create unique and original

experiences for each venue.

● Customer Experience Management: Oversee all customer interactions, ensuring timely,

accurate, and helpful support. Design and direct strategic mechanisms for continuously

refining customer experiences, leveraging market and technological advancements. Develop

and lead a core VIP management team to deliver a differentiated value proposition to

privileged customers.

● Strategic Leadership: Develop and implement a comprehensive customer support strategy

that aligns with overall business objectives and enhances the user experience. Strategize and

elucidate pivotal insights into customer engagements, creating frameworks for enhanced

visibility and strategic leverage.

● Strategic Development: Formulate and advance high-level strategic plans to translate

insights into globally impactful strategies, meticulously curated for the tech ecosystem

suitable for the group’s companies.

● Team Development: Lead, mentor, and grow a high-performing team, ensuring they have the

resources, training, and motivation to succeed.

● Problem Resolution: Establish efficient processes for handling customer inquiries,

complaints, and issues, ensuring swift and satisfactory resolution. Analyze feedback to

identify trends and areas for improvement, implementing changes to enhance service quality.

Collaborate with the operations team to oversee complaint management & Improvement

plans.

● Partnerships and Collaboration: Cultivate and maintain influential partnerships with

Executive Leadership (EL) and key stakeholders globally, championing synergistic alliances

across our Group companies. Collaborate closely with EL, Business Units (BU), Enablers, and

Countries to define, develop, and execute the Customer Experience strategy and framework.

Ensure alignment of CX strategies and initiatives across in-country BUs to meet their goals.

● Compliance and Security: Ensure all customer support practices comply with relevant

regulations and maintain customer safety and security. Represent customer experience on

cross-functional projects to develop customer-oriented products, services, campaigns, and

communications.

● KPI Development: Provide feedback on developing and refining KPI measures to Executive

Leadership (EL) for guidance and decision-making where necessary.

Job Qualifications and Requirements:

● Educational Background: Holds a Master’s Degree in Business Administration/Computers or

related disciplines from recognized universities.

● Professional Experience:

○ Over 8 years of leadership experience in customer service, with more than 5 years in

customer experience management, preferably within the Entertainment/IT Service

Management industry.

○ At least 5 years of current or prior experience in management consulting, with a proven

ability to drive strategic initiatives and solve complex business challenges.

● Industry Knowledge:

○ Comprehensive understanding of Entertainment, Food & Beverage sectors, IT products

and services, industry practices, and regulatory frameworks.

○ Demonstrated business leadership and expertise with an exceptional reputation and

extensive network in the IT, Entertainment, and Food & Beverage sectors.

● Customer Engagement:

○ Extensive expertise in customer lifecycle and retention strategies, showcasing a deep

understanding of how to engage and retain customers over the long term.

○ Exceptional service orientation and outstanding interpersonal skills to engage effectively

with VIP guests.

● Leadership and Culture:

○ Proven ability to build a strong culture of service excellence and growth opportunities to

attract and retain top local talents in each location.

○ Strong leadership abilities, including performance management and coaching skills, to

inspire and motivate the team.

● Communication Skills:

○ Exceptional communication and interpersonal skills, with the ability to interact effectively

with diverse stakeholders across different entities and regions.

○ Demonstrated ability to set and achieve ambitious goals by fostering a culture of

continuous improvement and excellence.

● Technical Skills:

○ Preferred working knowledge in Canva and proficiency in Microsoft Word, Excel, and

PowerPoint.

● Work Flexibility:

○ Willingness to work extended hours, including late nights or early mornings, covering

Dubai and Singapore locations.

○ Flexibility to travel overseas approximately 50% to 60% of the time

Interested candidates may send their resumes to [email protected] or apply

through the application system. Shortlisted candidates will be contacted.

• Attend to walk-in customers general enquiries.
  Repairs (First-Level Check).
• Products(s) Viewing & Introduction.
• Showroom Sales.
• Shell Escape Redemption.
• Receiving inbound and making outbound calls.
• Showroom maintenance.
• Administrative works (paper works etc.) related to counter and showroom.
• Follow-up on customers’ & dealers’ repair sets.
• Assist Call Centre when called upon.
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.
• Receiving inbound and making outbound calls.
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Job Requirements:

• ‘N’ level & above with 1-2 years of relevant experience.
• 5 day work.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Responsibilities:

• Maintain close coordination and follow-up on incoming and outgoing shipments/deliveries with suppliers, forwarders, and internal/external customers.
• Communicate with forwarders and third-party logistics providers.
• Manage warehouse operations.
• Perform order fulfillment, including order tracking, invoice generation, and billing follow-up.
• Provide general administrative support, such as data entry, filing, report generation, and documentation.
• Create Non-Stock Purchase Orders.
• Handle incoming calls and attend to visitors.

Requirements:

• Diploma in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• We are looking for fun-loving, fitness-crazy people to join our growing MAX OUT FITNESS (MOF) family!
• As our Customer Service Ambassador, you shall possess strong sales and customer service qualities to drive sales and boost client base.
• Sales experience in a commercial gym is preferred.
• Right attitude to learn, continuously improve the individual performance, help the members achieve their goals and help improve the club performance. In return you will get good career prospect, career growth, benefits and an enjoyable work atmosphere!

Responsibilities:

• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• Marketing Engagement
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

Work location: Woodlands

Scope of works:

• Responsible for handling telephone and walk-in enquires/requests on school events and general school related questions
• Perform administrative and logistics duties for teaching staff and supervisors.
• Taking care of students at sickbay and maintain record of them.
• Data entry and record keeping.
• Any other work assigned by the Administration Manager.

Requiments:

(i) Minimum 2 yrs experience working in secondary schools.

(ii) Minimum GCE "O" or "N" level certificate or equivalent.

(iii) Familiar with Microsoft Office applications.

(iv) Be conversant in English and Mandarin.

Mondays to Fridays: 7:00AM to 4:30PM

• Service not required on Sundays, gazetted public holidays.

• Responsible for accounts payables, receivables, bank reconciliation, monthly cost reports, quarterly GST filing, cashflow forecast.
• Prepare audit and tax schedules, petty cash reimbursement and bank matters.
• Handle account entries to system and submit auditors’ requirement.

Requirements:

• Diploma in Accountancy or Business Administration
• At least 2 years of accounting experience.
• Meticulous and proficient in Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Assist in partial set of accounts.
• To handle Accounts Payable and Accounts Receivable (AR & AP).
• To verify and process local / overseas payments and staff expenses.
• Assist in quarterly GST reporting.
• Assist in Year-end stock take and Year-end audit.
• Banking errands and maintain filing system.
• To liaise with internal and external parties.
• To handle general administrative duties such as collection of mails, procurement, maintenance of office supplies etc.
• Assist in HR tasks.
• Perform any other accounting and administrative duties assigned by the superior from time to time.

Requirements:

• Minimum Higher Nitec / LCCI / Certificate or Diploma in Accounting or Business Studies
• Around 1-3 years of relevant experience and able to work independently with minimum supervision
• Possess strong numeric sense and detail-minded
• SAP experience will be an added advantage
• Computer literacy, experience in using MS EXCEL, WORD and familiar with MS Outlook and other office applications
• Able to start work on short notice

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

• Assist in managing accounts payable and receivable.
• Process invoices, expense reports, and payments.
• Ensure all transactions are recorded accurately in SAP.

Requirements:

• Diploma in Accounting
• At least 1 year of accounting experience.
• Knowledge in SAP and MS Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Good Pay + Good Bonus ( 5 Days Work Week )

Junior / Entry Level / No experience / Senior Welcome apply / Full Training Provided

Job Description:

· Receive, unpack and check all incoming shipments. Conduct simple quality inspection.

· Pick and pack all outgoing shipments against delivery orders and any other related documentation, coordinates with courier, forwarders or local drivers.

· Performs data entries into ERP – inventory control system

· Report and notify order processing team for all discrepancies in incoming or outgoing shipments.

· Perform housekeeping duties to ensure our warehouse is kept tidy and clean

Job Requirements:

· Minimum GCE “N” level

· At least 2 years working experience in warehouse operations

· PC literate with simple MS office knowledge

· Physically fit, initiative, willingness to learn and take on new responsibilities

· Able to start within short notice would be advantageous

Good Pay + Good allowance + Good Bonus

-Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

-Consultant In-charge: Quah Li Lian (Lilian)(Registration No: R1983286)

Duties and responsibilities

 Ensure accounts payable invoices, petty cash

 Ensure GST recognition is in compliance with IRAS regulations.

 To check and ensure payments are properly supported and authorized according

to Group Policies and Processes.

Skill Required

 GCE O levels or Diploma qualification.

 Min. 1-2 years of experience in Accounts Payable.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Warehouse Assistant/StoreKeeper / Logistic warehouse Supervisor / Logistic Specialist / Supervisor / senior welcome apply ( X 10 Opening - West / Central , East )

salary up to $4000++

( Junior /Senior / Supervisor warehouse with experience welcome apply )

Warehouse assistant / Senior Warehouse / Logistic Specliast / Junior / Entry level / can apply

( Jurong ,Tuas , serangoon , tai seng, Jurong East , Woodlands ) Company transport provided

5 days work week + OT + Good Bonus (Permanent role)

• warehouse duties

• Weekly/monthly stock count and random stock check

• Pick , pack & others logistic warehouse duties assign.

Requirements:

◾with forklift license or without forklift license welcome apply

Full Training provided

Good Pay + OT + Good allowance + High Bonus( Permanemt role )

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 (No Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Process payments

Handle accounts recievable

Monthly bank reconciliations

Month-end closing and GST reporting

Accounting software and systems management including data entry

Filing and Archiving of documents

Other ad hoc duties including visits to the banks when necessary

Work experience in the real estate industry..

• Efficiently managing debts from drivers and corporate accounts.
• Ensuring that Credit Control Key Performance Indicators (KPIs) are achieved.
• Monitoring and controlling outstanding balances for drivers and corporate clients.
• Contacting customers and sending reminders to ensure timely payments.
• Negotiating repayment plans with customers and establishing payment terms and conditions.
• Conducting reviews of aged balances with supervisors and following up on review actions.
• Reporting and addressing any exceptional or delinquent customers and taking appropriate measures to minimize bad debt.
• Preparing daily operational reports.
• Administering the litigation, credit monitoring, and screening processes.
• Ensuring compliance with financial policies and procedures.
• Managing and evaluating the performance of repossession and external collection agencies.
• Addressing queries and appeals from drivers related to Credit Control matters.
• Performing any other ad hoc duties as required

Requirements:

• Minimum of 2 year of experience in accounting or finance role.
• Accounting knowledge will be added advantage

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Monitor and analyze trade performance, space allocation, and market trends; implement strategies and pricing to align with company objectives.
• Source and provide reliable market intelligence, manage pricing schedules, and resolve operational issues with vendors.
• Participate in trade meetings, provide competitor analysis, and assist in budgeting, revenue estimation, and performance reporting.
• Handle contingencies, optimize schedules, and drive volume and revenue performance, ensuring alignment with regional and head office pricing policies.

Requirements:

• Diploma in Maritime or equivalent
• At least 3 years of experience in Liner/Container Shipping.
• Good knowledge in Shipping Logistics and Transportation process.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description & Requirements

• Process invoices, payment requests and reimbursement claims accurately within the stipulated timeframe and in accordance to internal procedures and compliance with tax regulations.
• Follow up actively with the relevant parties to resolve problematic invoices, including sending periodic reminders to vendors to act on disputed invoices.
• Liaise with vendors and users to facilitate prompt processing of invoices including those under Direct Debit Authorisation (DDA).
• Accrue unprocessed invoices, payment request and reimbursement claims at month-end to meet month-end closing schedule provided by institution.
• Prepare and submit/post journals for reclassification and adjustments, recurring transactions within institutions’ timeline.
• Train and guide junior staff and assist in resolving difficulties encountered by them.
• Other ad-hoc duties as assigned.

Requirements

• Possess at least a Diploma in Accounting
• No experience needed as training will be provided
• Able to commit to 1 year contract

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Description:

• Assist in monthly financial closing which includes:
• Compilation and verification of monthly schedules
• Preparation of journals
• Performing bank reconciliation and audit schedules
• Involved in account payables functions which include:
• Verification of invoices for payment processing
• Handling of payment and other ad-hoc queries from internal and external stakeholders
• Liaison with inter-company parties to follow up on outstanding transactions
• Assist in department administration
• Involve in ad hoc projects as and when assigned

Requirements:

• Min. Diploma in any course
• Min 1 year experience in accounting is preferred

Location: Woodlands

Working hours: Monday - Friday, office hours

Interested candidates, please send your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Roles and Responsibilities

• Accounts Payable function supporting the Accountant
• Accurate and timely recording of AP invoices
• Process payment for suppliers within credit term
• Perform monthly supplier statement of accounts reconciliation
• Ensure timely closing of Accounts Payable
• Implement process improvements to enhance greater efficiency of AP processes
• Any other duties as assigned by superior from time to time

Requirements

• Min Nitec in Accounting or equivalent
• Fresh graduates are welcome to apply, training will be provided
• Meticulous, organized with good interpersonal skills
• Result-oriented and self-motivated person
• Possess initiative and ability to work on a team

Our client is a leading power generation company in Singapore. Due to their current expansion plan, they are looking for a Billing & Settlement Officer to join their team, with the aim of further developing the current high-performing team. They are located in the central area, easily accessible.

Key Responsibilities:

• Prepare and send customer invoices for utilities.
• Troubleshoot and resolve billing issues.
• Prepare monthly and daily settlement reports.
• Ensure accuracy and timeliness of bills and settlements.
• Collaborate with internal departments for accurate customer information.
• Liaise with external vendors to resolve issues.
• Prepare financial and billing-related reports as needed.

Requirements:

• Diploma or Degree in Business, Finance, Accountancy, or IT.
• Proficient in Microsoft Office, especially Excel.
• Meticulous and detail-oriented.
• Ability to work independently and meet deadlines.
• Strong interpersonal and problem-solving skills; a team player.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Key Account Officer to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Ensure smooth and SOP-compliant export operations.
• Manage and coordinate the entire shipment process for customers.
• Develop and implement new processes for export and import operations.
• Continuously review and improve export/import operational procedures to enhance efficiency.
• Prepare KPI reports for customers and attend Operation Review meetings as needed.
• Plan and schedule space for all origin stations.
• Proactively prevent service failures.
• Resourcefully manage recovery processes.
• Coordinate shipments closely with customers and various departments to ensure accurate execution.
• Monitor and ensure prompt customer payments.
• Rectify and resolve payment discrepancies.

Requirements:

• Min Diploma with at least 1 to 2 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Scope:

• Ongoing, Event Triggered Reviews
• Upkeep and perform periodic review of existing customers.
• Interact with clients to obtain KYC and other compliance information and documentation in accordance to Bank's AML policy.
• Review and evaluate recent negative news related to clients.
• Perform transaction reviews to ensure that account activities are in line with client business nature.
• Ensure that customers' information is accurate and updated on database
• Conduct all name searches on customers, connected parties and beneficial owners.
• Investigate, escalate and resolve name screening monitoring alerts and queries.
• Conduct ad hoc queries with customers and perform transaction reviews based on requests from Group Compliance and other relevant external parties when necessary.
• Involve in AML initiative and projects
• Involve in ad hoc AML system projects
• Prepare and update management report.
• Assist in any other general administrative duties/ad hoc projects as assigned by immediate supervisor(s).

Job requirements:

• Degree holder with 1 years of entity KYC experience preferred.
• Able to multi-task and cope with change and diversity in a fast-pace environment
• Strong organization skills with excellent attention to detail
• Meticulous, focused, analytical and commitment to meet timeline
• Proficient in the use of Microsoft Excel and Powerpoint.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Administrative Officer

Location: Tagore Lane / Lentor

Working Days: 5.5 days alternate

Working hours : 9am - 6pm ; 9am-1pm (after probation can work from home on Sat)

Salary : Up to S$2500

Job Scope

• Handle simple bookkeeping
• Update system, simple emails & phone calls
• Data entries and financial records
• Provide insurance administrative support and tasks as assigned

Requirement

• Minimum Diploma holder
• Preferably min 1-year relevant experience ; bookkeeping knowledge and good at administrative work
• Able to start work at short notice

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a leading power generation company in Singapore. Due to their current expansion plan, they are looking for a Technical Officer to join their team, with the aim of further developing the current high-performing team. They are located in the Town – easily accessible.

Key Responsibilities:

• Coordinate with vendors for meter installation arrangements.
• Address customer queries and troubleshoot metering concerns.
• Investigate site abnormalities due to power surges or drops in energy consumption.
• Perform meter accuracy tests upon customer request.
• Follow up on missed meter readings and process tasks through the K2 workflow.
• Communicate with Group regarding metering inquiries and replacements.
• Manage meter inventory and ensure timely periodic readings and installations.

Requirements:

• Diploma or Higher Nitec in Electrical or a related engineering field.
• Fresh graduates are welcome to apply.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Science Communications Officer to be part of their team for ongoing transformation projects. They are located at Buona Vista – Walking distance from the MRT station.

Job Requirement:

• Simplify and humanize the science behind the products, creating compelling stories that resonate with a non-scientific audience.
• Collaborate with R&D and Brand teams to align science narratives with brand stories.
• Develop strategies for credentialing and partnerships to enhance story credibility.
• Convert science stories into shareable assets (e.g., slides, brochures, videos, digital content) for various audiences, including customers, media, and influencers.
• Work with Creative and Design agencies to produce these assets.
• Design and execute lab experiments to showcase product benefits creatively.
• Maintain lab cleanliness and manage inventory of demo materials.
• Document experiment results for tracking purposes.

Requirements/Qualifications:

• Diploma/Degree in Science or Chemistry preferred.
• 1-2 years of experience in teaching or setting up science experiments.
• Intermediate skills in Microsoft Office, with experience in graphic design, photo, and video editing software being an advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte Ltd

EA License No: 19C9682

Reg No: R24122162

LAI CHAI LI

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min. NITEC and above
• No exp needed - training provided

Location: Woodleigh / Paragon

Working hours: Mon to Fri: 9am - 5.30pm, Sat: 9am - 1.30pm

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)