Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities:

• Conduct construction site WSH inspections.
• Provide advice, consultation and recommendation to implement and maintain safe working site condition, compliance to WSH and Environmental acts and regulations
• Attend the site safety audit conducted by Authority and Client’s representatives
• Attend Authority and Client’s representatives Meeting
• Conduct job hazard analysis to determine safe working practices and controls measures.
• Conduct safety briefing/In-house training
• Prepare and plan for documents for Company/ Authority audits

Requirements:

• Candidates must process at least Diploma / Degree in Mechanical Engineering or its equivalent.
• Minimum 2-3 years relevant experience in Construction/M&E industry.
• Registered WSHO and ECO preferred.
• Familiar with ISO 45001 and ISO 14001 is an added advantage.
• Driving license class 3

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

• Verification and posting of vendor invoices accurately and on a timely basis
• Ensure all taxes related to vendor invoices, such as GST and withholding tax are correctly applied during posting
• Responsible for the issuance of AP debit notes
• Prepare monthly inter-company AP confirmation on a timely basis
• Prepare email confirmation to affiliated companies on the netting schedule

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

Job Responsibilities:

• Handling direct sales to Original Manufacturer, Over the Counter in the region

• Prepare monthly forecast for sales trend

• Industry market research of cycling trends in the assigned country

• Product analysis to identify new products to be introduced to the customers

• Maintain close relationship with customers on hand

• Provide support for events

• Other Ad Hoc Projects assigned

Job Requirements:

· Minimum Diploma in Business / Engineering / related fields

· Knowledge in Microsoft Office (Excel, Words, PPT) is preferred

· Ability to communicate effectively

· Prior sales experience would be advantageous

· Able to travel overseas if needed

· Able to work overtime / on weekend to provide events support

Others:

· Working Location: Bulim Walk (nearest MRT: Boon Lay)

· Mondays - Fridays: 8:00am to 5:30pm

· Uniform & Lunch provided

· Company transportation at various pickup points (Northern & Western areas of Singapore)

Salary: $ 3000 - $ 3200 (Depends on Work Experiences)
Working Time: Monday to Friday, 8am - 5pm
Working location: Ang Mo Kio

Key Objectives:
To performs accounting services and providing administrative support. Assist with the maintenance and updates of finance policies and processes.

Requirement:

• At least Diploma in Accounting / Finance or related fields
• Minimum 2 years of relevant experience in Accounting
• Able to maintain full set of account
• Proficient in accounting and tax preparation software

Responsibilities:

• Assist in formulating and implementing internal control procedure.
• Assist in the review and recommend new or improvements to finance work processes.
• Daily monitoring of inward transactions.
• Work closely with external counterparts for completion of monthly closing.
• Ensure accurate & timely submission of claims and prompt disbursements.
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval.
• Provide reliable details for cashflow projections.
• Maintain Fixed Assets Register along with regular asset count.
• Proper documentation of workflow and policies.
• Review AP ageing with long outstanding balances and follow-up closely for closure.
• Liaison with audit partners.
• Perform ad-hoc duties as assigned by superior.
• Ensures compliance with local government requirements
• Perform other related duties as necessary or assigned

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

DUTIES & RESPONSIBILITIES:

1. Researching and identifying potential suppliers or vendors

2. Evaluating supplier bids and proposals and negotiating contracts and prices

3. Maintaining and updating procurement records and documentation

4. Managing inventory levels and ensuring timely delivery of goods and services

5. Monitoring vendor performance and addressing any issues or concerns

6. Developing and implementing procurement policies and procedures

7. Ensuring compliance with relevant laws and regulations

8. Collaborating with other departments and stakeholders to identify and meet procurement needs

9. Providing guidance and support to other team members involved in procurement activities.

REQUIREMENTS:

1. Diploma degree in business, supply chain management, or a related field.

2. 2 years of experience in procurement

3. Experience with procurement software and tools including GeBIZ

4. Strong analytical, problem-solving skills and meticulous

5. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.

6. Knowledge of procurement regulations, policies, and procedures.

7. Experience with procurement software and tools.

Global Tax Free(“GTF”) Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services for tourists. Specialists in Tax-free shopping services, Global Tax Free offers:

o Tax Refund Services for tourists and merchants

o Central Refund Counter

<Responsibilities>

Key responsibilities include due diligence in cash handling and maintaining customer service at all times without compromising on compliance and control. Other job responsibilities include:

· Ensure operational procedures are carried out and adhered to the rules and regulations.

· Ensure day to day transactions and refund amount are reconciled.

· Handle customer feedback, enquiries and complaints with professionalism.

· Ensure the counters and terminals are kept clean and tidy at all times.

<Requirements>

- Cash handling experience

- A team player with operational and interpersonal skills

- Meticulous and quick learner with good communication skills

Workplace Details: Changi Airport Terminal

Call Centre Officer

Duration: 6 months contract

Working hours: Monday - Friday

Mondays to Fridays: 8.30am-6pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• Minimum Diploma in relevant studies
• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

The Company

Our client is a US MNC and Fortune 100 company in the technology industry. They are looking to hire an Accounts Receivable Analyst (Collections) on a 12 months contract basis.

The Role

You will be responsible for ensuring that the accounts receivable portfolio turns into cash, initiating collection calls on assigned account base, facilitating customer payment, resolving customer billing disputes, escalating problem collection accounts to credit and sales management. You will also be involved in negotiating payment plans, working with credit analyst on financial distress accounts, participating in process improvement projects, providing reports on assigned portfolio etc.

Your Profile

You should have a minimum of 2-3 years’ experience in a similar capacity and have good customer relationship skills, good communication skills, able to work independently in a fast-paced environment, be well organized and possess good time management skills.

Apply Today

Please send your resume, in WORD format only and quote reference number KC12900804, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R21100032

Roles and Responsibilities

• Review, assess and analyse Consultancy Request For Proporal (RFP) documents (including General Conditions of Contracts, Particular Conditions, Instruction to Tenderers, Project Brief, Scope of Works, Indemnity and Insurance Requirements, Programme, Submission Requirements, etc.) and provide Directors with summary of findings on the project requirements and recommendation;
• Prepare Fee Proposal and all necessary submission documents required for the RFP submissions, including review and coordination with all other stakeholders to obtain the necessary feedback/input to complete the submission.
• Participate and support the Directors in bid negotiations including preparation of supporting documents, justifications, and responses.
• Review, assess and analyse Consultancy Agreement/Contract/Letter of Award to ensure that the agreed terms and basis of negotiation have been fully incorporated and advise the Directors of the findings and recommendation.
• Prepare Letter of Award/Sub-Consultancy Agreement to appoint Sub-Consultants
• Prepare payment application to Client for Milestone stages, review, assess and process corresponding payment to Sub-Consultants/Vendors.
• Prepare Preliminary Project Programme/Design Schedule including Micro-Program in coordination with the Director, Project Architect(s) and relevant stakeholder(s);
• Advise and support the Directors/Project Architect/Project team on contract scope and deliverables matters.

Requirements

• A recognized Degree in Quantity Surveying / Construction Management / Building;
• Between 1 to 5 years of relevant working experience in quantity surveying / projects coordination and / or contracts administration management. Fresh Graduates are welcome to apply.

• Responsible for all basic cleaning in and around the office building premises
• Dusting and cleaning of cupboards and workstations
• Clean workspaces, common areas, offices, hallways, and bathrooms
• Sweeping, vacuuming, and mopping of floor
• Empty trash bins
• Wash and maintain the cleanliness of bathrooms and toilets.
• Water the plants
• Any other duties as assigned
• 工作区域和物品的清洁、擦拭和清洗以及消毒。
• 清洗和保持浴室和厕所的清洁。
• 各种类型的吸尘、扫地和拖地。
• 清空垃圾桶

JOB REQUIREMENTS

• Ability to work independently and diligently. 能独立工作
• Good time management. 良好的时间管理

Location:

• 513 yishun industrial park A 768736

Benefits

• Annual leave, medical, AWS

Key accountabilities and responsibilities while performing the Role include:

· Process payment entries via GRIO, TT, Cheque and Cash.

· Ensure cheque clearance and bank in document preparation is done accurately and in an orderly manner.

· Reconciliation with customer records.

· Ensure on-time update of AR financial information.

· Financing AR

· Back-up other duties within finance department as and when required.

· Ad-hoc admin duties.

· Any other duties as assigned by the Management.

Senior Logistic Officer [Up to $2900|5.5 Days|Pioneer] - HJ

Job Info

• Up to $2900
• 5.5 Working days
• Pioneer

Job Description

• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with airlines/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.
• Any other task assigned by the superior

Job Requirement

• Minimum Diploma or higher
• Knowledge in freight forwarding, import & export procedure and permit declaration.
• Experience in Zero-GST Warehouse.
• Able to start immediately or on a short notice
• Possess good analytical skills and team player.
• Able to work with initiative
• Have at least 3 years of relevant work experience in a warehouse environment.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ngow Hui Jun | EA Personnel No.: R24119746

Accounts Executive / Accounts Admin

5 days, 8.30am - 6pm

Salary: $2800 - $3500

Office nearby Suntec City

Job Description

Perform day to day accounting duties, general administrative tasks like filing, keeping records and assuring accurate documents filing.

Preferably to be able to handle full sets of accounts such as accounts receivables, accounts payables and general ledger functions.

Liaise with banks on payment and receipts matters.

Perform monthly bank reconciliation to ensure company book balance tallies with bank statement.

Assist in month end closing and prepare audit schedules for balance sheet Accounts.

Work with auditor, tax agent and corporate secretary for regular compliances.

Assist in preparation of monthly Management Report

Assist Shipping Department with Import / Export Documentations, Purchase Orders / Delivery Orders and Sales Contracts Issuance.

Work with spreadsheets, sales and purchase ledgers and journals.

Bookkeeping.

Data Compilation.

Provide full support and coordination between Accounts and Shipping Departments.

Responsible for all other Admin and Ad Hoc Duties when required

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Position: Customer Service Officer

Salary: $2500 - $ 3000 + AWS + VB

Location: Central Region

Working Hour: Shift Work

Responsibilities

• Manning of the officer tower reception counters and retail mall information counters including basic operations of systems e.g. office turnstile, BI CRM.
• To assist and support shoppers’ needs and requests at the customer service counter.
• Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log.
• Resolve receipt dispute issues by liaising with merchant and shoppers.
• Respond to Live Chat and online enquiries, including feedback related to general enquiries and points accreditation.
• Engage shoppers during counter visits on the loyalty program.
• Respond to in-bound casual leasing enquiries for atrium space through online platforms.
• Follow up on leasing leads for pushcart and vending machines.

Requirement

• Possess a Diploma or equivalent.
• Minimum 2 years’ experience in relevant customer service role.
• Positive attitude, pleasant personality and a team player.
• Able to work in fast paced environment and has passion for service.
• Able to perform shift and willing to work on weekends and Public Holidays.

Penny Ong
Dynamic Human Capital Pte Ltd
Registration No: R23119168
License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Our client is actively searching for a Senior/ Professional Officer, Firmware or Software Engineering to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• A degree in Computer Science or related Engineering discipline.
• Possessing a Masters degree, PhD degree and relevant certifications will be an added advantage.
• At least 10 years working experience in embedded firmware and/or software applications in an engineering environment.
• Knowledge in Vue, High chart software or MQTT will be advantageous.
• Proficient in programming languages such as C#, C/C++, Python and Java
• Hands-on experience in embedded system design and implementation (IoT, sensors, Single Board Computers, Microcontroller)
• Knowledge related to Machine Learning or AI will be advantageous.
• Work independently, as well as within a team, to ensure that the project can meet the milestones adhering to the stipulated timeline
• Extensive experience and knowledge of industry practices to bring industry perspective to the university
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems.
• Strong supervisory skills and enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs.
• Possess industrial certifications in relevant areas will be an added advantage.

The ideal candidate will need to have the following qualities and experience:

• Passionate about training, coaching and mentoring students/junior practitioners.
• Enjoy both analytical and hands-on work to solve problems.
• Able to build and maintain good working relationships with people within and external to the university.
• Flexibility to work across functions/teams as part of a team in a dynamic environment.
• Self-directed learner who believes in continuous learning and development
• Proficient in technical writing and presentation
• Possess good analytical and critical thinking skills
• Shows good initiative and takes ownership of work undertaken

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

This job posting is for job seekers to express interest in an event that will be happening between mid March to mid April 2024. The time period stated includes training period and actual show days.

We will advise on the training days and more requirements after candidates have passed the first round of shortlisting and interviews.

The job scope of LOA are as follows

• Airport pickup and transfer of VIP delegate(s) to hotel (assist with check-in arrangements) and back to airport at the end of their stay.
• Ensure that all expenditures of VIP are settled at the end of their stay
• Pick up delegates from Hotel to Exhibition hall during all show days, and back to hotel at the end of the day.

Ushering Duties

• Guide and lead VIPs around the exhibition hall and to attend meetings at Exhibitor’s booth
• Ushering VIP delegate(s) to lunch, evening reception, conference, courtesy calls, etc (if any)

Requirements

• Able to build strong rapport with the VIP Delegates and make sure all arrangements are communicated clearly
• Ensure all VIP Delegates have the best experience during their time in Singapore
• This role requires absolute discretion and the ability to maintain strict confidentiality of sensitive information.

Accounting:

• Oversee full spectrum of Accounts functions managed by third party account service provider, not required to hands-on
• Main contact person for the Account Department.
• To coordinate internal & external customer, suppliers and vendors
• Liaise with accounts vendor on accounts matters and related issues
• Hands on Accounts Payable, Petty Cash, Payment Listing and Bank Reconciliation
• Manage company cash flow
• Process staff claims and petty cash reimbursement
• Ensure timely and accurate month and year end closing activities
• Review GST return, financial and year end closing
• Any other Ad-hoc accounts administration duties assigned (Eg. Government Grant, Merchant Matter, coordinate/liaise with banker and lawyer)

REQUIREMENTS:

• Possess a minimum Diploma in Finance /Business Administration or equivalent
• At least 3 years of experience in a senior level
• Familiar in full set of accounts, strong accounts background
• Organise and meticulous in details
• Candidates with retail background will be an advantage
• Good communication and people management skill
• Singaporean only

BENEFITS:

• Salary up to $4,500/mth + AWS
• 14 days AL
• Monthly staff treatment & product redemption
• 5 days work week
• Confirmation Increment based on performance

A Market Leader with retail and investment footprints in Asia Pacific. Due to business needs, we are seeking committed professional to join the team as Accounts Executive!

Job Responsibilities

• Handle monthly, quarterly and year end closing activities covering GL, AP, AR, Fixed Assets and Bank Reconciliation
• Prepare monthly journals and supporting schedule in a timely and accurate manner
• Perform monthly and quarterly analysis for management reporting
• Ensure day-to-day transactional accounting, cashflow management and financial reporting are executed in a timely and accurate manner
• Assist in GST submission, filing activities and overall tax compliance
• Liaise with external auditors
• Ensure internal control policies and procedures are in compliance with Company policies and FRS.
• Identify areas to be improved and initiate good accounting control procedures and best practices to improve work efficiency.
• Additional ad hoc assignments as required

Requirements

• Minimum 3 years working experience in handling transactions accounting, financial controls, and reporting
• Possess minimally Diploma in Accountancy or Finance
• Proficient in Excel is a must
• Background in fast-paced retail environment is a plus.
• Besides being part of a team player, the person should be organized, process orientated and meticulous with an eye for detail.
• Ability to meet deadlines.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Student Hostel Customer Service

Location : Telok Blangah Rise

Working Hour : 5.5 days, 1pm - 10pm from Monday to Friday, 1pm - 5pm on Saturday , Sunday OFF

Salary : $2200-$2500

Key Responsibilities

• Welcome new hostelites including arranging airport pickup, check-in and orientation
• Assist to manage disciplinary problems and provide counselling to ensure all hostel regulations are followed
• Assist to update hostel data including payment records
• Provide assistance to hostel students when needed
• Perform housekeeping tasks before new check-in, including removing and putting on bed linens, mattress protectors, blankets and curtains for washing.
• Report maintenance deficiencies and work with the operations team to ensure optimum services are provided to the students
• Perform any other ad-hoc duties assigned by Manager/Supervisor

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Responsibilities

• Compiling and meticulously recording daily sales transactions and ensuring balance reconciliation.
• Preparing and processing monthly journals for month-end closings.
• Conducting General Ledger and Bank reconciliations.
• Assisting in the preparation of quarterly GST submissions and managing other statutory tax matters.
• Verifying and processing petty cash and expense claims while updating the SUN accounting system.
• Maintaining fixed assets records and preparing depreciation and amortization schedules.
• Planning and conducting yearly assets and inventory counts.
• Managing and processing capital expenditure requests (CER).
• Counting and tallying cash collected, preparing the General Cashier Daily Report, and posting relevant journals into the SUN accounting system.
• Collaborating with Security to collect daily cash from cash machines or drop safes.
• Conducting monthly surprise cash counts on all house funds.
• Making daily trips (or as needed) to the bank for cash/cheque deposits or withdrawals.
• Providing assistance to the Accountant in ensuring compliance with external audits, GST, and Corporate Income Tax.
• Supporting the Accountant in various ad hoc and special assignments when required.

Job Requirements

• Excellent organizational skills.
• A keen eye for detail.
• Strong grasp of financial procedures.
• Working knowledge of SUN accounting system.
• Prior hotel finance experience would be an added advantage.

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description:

• Handle partial sets of accounts for multiple entities
• Prepare journal entries and posting
• Responsible for AR and AP function
• Preparing monthly bank reconciliation
• Assist in month-end closing
• Provide day-to-day assistance and administrative support to Finance department
• Support audit related activities (e.g. monthly stock count and annual stock take exercise)
• Opportunity to handle full set of accounts if perform well
• Other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Accounting/Finance or equivalent
• Relevant working experience needed
• Proficient in Microsoft Office, especially Microsoft Excel
• Independent, analytical and have a positive working attitude
• A good team player, proactive, good communication and interpersonal skills.
• Able to start work immediately or within short notice
• Experience with retail industry will be an added advantage