Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Job Description & Requirements

Responsibilities You will manage customer accounts and be the point of contact for customers. You will be required to adopt a customer centric and professional approach with a high level of service quality in your interactions with the customer. You will also answer sales and general enquiries from customers.

Requirements:

Minimum GCE 'O' Level or diploma

Excellent communication and interpersonal skills Goal-oriented

Be Self- driven and prepared to take on new Challenges

Have Initiative patient and mature in thinking

Meticulous and analytical

Be able to work under tight timelines and pressure

Be Proficient in MS office

Singaporean & PR

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer
• Working Location: Island Wide
• Working Hours: 6days (8.00am-8.00pm, off on weekdays)
• Salary Package: Basic Salary $2,870
• Duration: Permanent Role

Key Responsibilities

• Screen individuals, staff, and vehicles entering the premises, and conduct property checks to ensure safety.
• Patrol various areas to prevent theft and monitor for signs of fire, smoke, or leaks, ensuring all security systems and exits are functioning and secure.
• Control access by managing entry and exit points, conducting ID checks, and authorizing visitor and staff access.
• Respond quickly to alarms, fire incidents, and emergencies, including medical, criminal, and public order situations.
• Maintain detailed records of access and incidents, manage vehicle parking, and ensure all areas, including loading bays, are secured when not in use.

APPLY NOW!!!

• Valid PLRD license.
• Prior experience in security is preferrable.
• Strong observational and communication skills.
• Ability to handle emergencies and stressful situations calmly.
• Basic knowledge of security systems and protocols.
• Customer service oriented.
• Able to perform patrolling duties.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71347 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities :

• Address and resolve complaints or feedback promptly, implementing necessary corrective actions.
• Collaborate closely with all relevant stakeholders, including contractors, project managers, consultants, residents, and authorities, taking proactive steps to mitigate any issues related to construction activities.
• Liaise and coordinate with these parties to ensure smooth communication and project alignment.
• Develop and execute public relations programs or talks to inform the public about the project's progress.
• Design and implement public relations strategies specific to the project.
• Provide regular updates to management regarding public relations activities on-site.
• Maintain and update all related records diligently.

Requirements :

• A minimum of 3 years of relevant experience in the field is required for this role.
• Prior experience as a Public Relations Officer is essential.
• Preferably suited for candidates with LTA experience
  

Job Responsibilities:

• Lead a team of Technician for all facilities management activities which include controlling and implementing operations
• Attend to and oversee all electrical, mechanical and maintenance works
• Monitor facilities project to ensure on time deliveries.

Job Requirements:

• Minimum a recognized Diploma in Building Services / Engineering / Facilities Management / Project Management
• At least 2- 3 years of relevant experience in facilities management / building maintenance
• Possess Supervisory Skills
• Able to work independently, resourceful and self-motivated
• Good Interpersonal, communication and organization skills.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Duties:

· Handle the generation and management of invoices, accounts, corporate filings and

reporting for CPF, GST, IRAS, ACRA, MOM.

· Assist management with written and verbal communication in English and

Mandarin.

· Process orders and generate invoices

· Conduct monthly stock counts

· Perform scanning and filing tasks

· Assist with monthly journal entries and related financial tasks.

· Perform general administrative tasks and provide support for ad hoc assignments as required.

Working Hours: 9.00am to 6.30pm

Working days: 5 days work week

Working location: Mountbatten

Requirement:

• Possess a minimum of NiTEC or certificate in Accounting, Business Administration or equivalent
• Preferably with at least 2 years experience in related field

Job Description & Requirements

- Handle verbal & written feedback from stakeholders, public and authorities in form of emails, letters and face to face meet up
- Keep records and follow up on feedback until closure of case
- Liaise with various Statutory Boards, Government Departments (i.e. HDB, PUB, Town Councils, MOM etc.) and sub-contractors to ensure smooth execution
- Organize and co-ordinate both planned and ad-hoc rectification works
- Maintaining of good reputation and goodwill of company
- Public relation monthly report and weekly updates for management meetings
- Carry out pre- and post visits to stakeholders and residents nearby the vicinity of work sites

- Preparation of powerpoint presentations to the Management and Client

Requirements

- Diploma in Communication, Business or Engineering or equivalent

- Minimum of 3-5 years work experience in the field of PRO

- Proficient in MS Office Software (World, Excel, Powerpoint)

- Excellent communication skills and interpersonal skills

- Experienced in working with LTA projects preferred

about the company

Our Client is a global bank with a far-reaching international network. The company prides themselves on providing an extensive and comprehensive range of products and financial services to customers worldwide.

about the job

• Oversees and supports daily processes for derivatives trading, including trade processing, trade capture and static data setup for the local market (SGX), affiliates and third-party clearers.
• Performs position management and cash reconciliations
• Works with relevant stakeholders to resolve breaks and exceptions, identifying root causes of issues.
• Identifies opportunities for process automation and proposes enhancements.
• Handles regulatory reporting as required.

skills and experience required

• Min. Bachelor Degree in Banking & Finance or relevant discipline
• > 3 years of experience in similar capacity
• Possesses strong knowledge of local regulations, analytical skills and a keen eye for data and process management.
• Demonstrates problem-solving abilities, identifies automation opportunities and seeks continuous improvement in workflow and professional skills.
• Independent, Meticulous and able to multitask

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

Singaporeans only

Working hours 830am to 6pm
Working days Weekdays

1 year contract (renewable basis)

● Developing and Implementing Safety Policies: Creating comprehensive safety policies

and HSSE Plant in compliance with local laws and regulations, Air Liquide safety policies

and customer safety policies.

● Risk Assessment: Developing or checking risk assessments that identify potential

hazards in the workplace. This involves inspecting equipment, workspaces, and work

practices to ensure they meet safety standards.

● Safety Training: Organizing and providing health and safety training for workers and

employees. This includes site safety orientation for workers in line with local regulation

and Air Liquide requirements .

● Accident Investigation and Reporting: Investigating workplace accidents or incidents to

identify their causes and prevent future occurrences. This also involves maintaining

records of incidents and reporting them to relevant authorities as required by

Singaporean law.

● Emergency Preparedness: Developing and implementing emergency procedures, such as

fire drills and evacuation plans. Ensuring that all employees are aware of these

procedures and that necessary emergency equipment is readily available and in good

working order.

● Health Programs: Promoting workplace health programs that may include ergonomic

assessments, wellness initiatives, and monitoring the work environment to prevent

occupational diseases.

● Liaising with External Parties: Working with regulatory authorities, and external auditors

regarding compliance issues and inspections. This may also involve coordinating with

external health and safety consultants or corporate safety representatives.

● Compliance Monitoring: Keeping up to date with changes in health and safety legislation

and standards in Singapore, ensuring that the organization remains compliant, and

advising management on necessary updates to policies and practices.

Qualifications:

● MOM Certified Workplace Safety and Health Officer

● Physically fit to work at a construction site.

● BCSS, WAH Supervisor Certificate is an advantage.

Experience:

● Minimum of 3 yrs experience working on site safety officer.

● Experience working at process/equipment construction site, plant installation, EPC, or equivalent.

Skills:

● Knowledge of Local Laws: Familiarity with Singapore’s Workplace Safety and Health Act, and other relevant legislation is essential.

● Proficient with Microsoft office application and Microsoft project or equivalent

● Proficient with Google docs, sheet, slides…etc

Interested candidates please email your resume to [email protected]

We regret that only shortlisted candidates will be notified.

Clarissa Loh Yu-Shen R1104558

Recruit Express Services Pte Ltd 13C6614

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Summary:

• Basic up to: $2500 + AWS + Bonus
• Location: West
• 5 days / Office Hours
• Company with good career progression

Responsibilities:

• Support HOD to conduct existing and potential suppliers cost evaluating activity, execute procurement strategies and sourcing activities / review and implement purchase protocol and requirement.
• Establish rapport / strategic negotiation with suppliers to achieve competitive price, lead time and on time delivery / ensure supply assurance.
• Keep an up-to-date contract database as well as identifying and acting upon forthcoming renewals required
• Resolve Operating Purchasing material shortage escalation
• Update of Purchasing Record and Supplier Sourcing List / sufficient stationery supplies and etc
• Assign any other ad-hoc duties for follow-up when necessary.

Requirement:

• Candidate with relevant experience are welcome to apply
• Entry level candidate are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)
EA License No: 20C0358

Bangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have an immediate vacancy for a suitably qualified individual to join us as Customer Service Officer in the Customer Service Department. The department offers consumer banking products and services such as savings accounts, fixed deposits, current accounts and remittances services to both corporate and individual customers.

The successful candidate will perform a back-end support function in the department. The key duties include following up with customers on KYC periodic review documentation; updating customer information data in the systems; liaising with customers on incomplete customer due diligence documentation; attending to customers and/or other departments’ enquiry on account opening, account closure and account maintenance; handling Outward clearing / Inward & Outward Returned Cheque / E-voucher Response / Mark Cheque / Inward Clearing Report / CTS transaction backup; handling e-Giro transactions; preparation of various reports for submission to Head Office, Management and regulatory bodies. The successful candidate will also be involved in projects and system enhancement work.

The preferred candidate must satisfy the following requirements:

• A recognized Degree.

• Ability to learn fast and work independently.

• Team player and adaptable to changes.

• Cheerful disposition, service oriented with good interpersonal and communications skills.

• At least 1 year of banking experience, preferably in tellering/ payments.

Job Description:

1. Minimum 8 years of architectural experience with recognised Diploma in relevant field, and at least 5 years of experience in construction supervision for projects of similar scale and complexity in local context.
2. Work as Resident Technical Officer to our LTA projects, to assist and report to RE and SRE to monitor all site activities, and any incident, including near-misses. Report any non-compliance to RE and Qualified Person Supervision (QPS).
3. Assist Engineer in carrying out supervision for related works include but not limited to replacement and extension, construction and reconfiguration of viaduct/ bridge works, and associated civil works, proposed new flexible pavement and infrastructure, re-alignment of roadways, fencing and construction.
4. Prepare daily reports at regular basic and as required by clients.
5. Supervise all construction activities and ensure compliance to all plans/drawings, risk assessment and specifications.
6. Willing to work on rotation shifts.
7. Ensure compliance to all health and safety policies.
8. Ensure that contractor and their subcontractor comply with client's safety requirement, and safety checklists are follow.
9. Reject poor quality of works at site and inform RE to raise non-conformance notice.
10. Assist RE to manage and maintain records and documentation on field or site changes and to monitor adherence to construction schedule.
11. Carry out standing supervision for critical site activities based.
12. Preferably PR and Singaporean.

Roles & Responsibilities

1) ENCODING TIMESHEET FOR PAYROLL

2) DOCUMENTATION AND FILLING

3) ANSWERING PHONE CALL

4) KNOWLEDGE IN INVOICING

5) BACKGROUND IN APPLICATION OF WORK PASS

6) SUPPORT FOR OTHER HR/ADMIN MATTER

7) EMPLOYMENT CONTRACT PREPARATION

8) COORDINATION

9) EMPLOYEES LEAVE HANDLING AND COURSE APPLICATION

10) APPLICATION OF COURSES

Responsibilities:

• Install and configure software and hardware
• Troubleshoot and monitor systems operation
• Ensure the security and efficiency of IT infrastructure
• Maintain and support IT assets such as desktops, servers, storage, network and applications platform

Requirements:

• ITE/Diploma holder or equivalent
• 1 year of relevant working experience in IT infrastruture support
• Fresh graduates are welcome to apply as training will be provided
• Knowledge in Windows/Linux environment an advantage
• Comfortable working in Data Center
• Experienced in IT monitoring, Log review, Software Troubleshoot, Hardware Troubleshoot and MS Office

Job Summary

The Lead Technical Officer for Electric Vehicle (EV) Buses will oversee the technical aspects of the development, deployment, and maintenance of electric bus systems. The role involves coordinating engineering teams, ensuring compliance with industry standards, optimizing performance, and leading innovation in electric bus technology. The Lead Technical Officer will collaborate with manufacturers, suppliers, and regulatory bodies to implement sustainable and cost-effective electric bus solutions. The role also includes managing the technical roadmap, troubleshooting issues, and ensuring fleet reliability and safety.

Key Responsibilities :

Technical Leadership

• Lead the design, development, and implementation of EV bus systems and infrastructure.
• Oversee and manage the technical team, ensuring that all projects align with company goals and industry standards.
• Ensure continuous improvement of EV bus technology, including batteries, charging systems, electric motors, and control systems.

Innovation and Research

• Stay updated with the latest developments in EV technology, batteries, energy storage, and charging solutions.
• Lead research initiatives aimed at improving EV bus efficiency, reducing costs, and enhancing durability and performance.
• Collaborate with R&D teams to drive innovation in areas such as fast-charging technologies, vehicle-to-grid (V2G) integration, and energy management systems.

Compliance and Safety

• Ensure that all EV buses meet regulatory requirements, safety standards, and environmental guidelines.
• Oversee the development and implementation of safety protocols for EV bus operations, including battery safety, charging infrastructure, and maintenance procedures.
• Monitor and assess the performance of EV buses to ensure reliability, safety, and efficiency.

Training and Development

• Develop training programs for technical staff on new technologies, systems, and troubleshooting methods related to electric buses.
• Provide leadership, mentorship, and development opportunities to junior engineers and technical personnel.

Data Analysis and Reporting

• Monitor performance data from electric buses, analyze trends, and identify areas for improvement.
• Prepare detailed technical reports, performance reviews, and presentations for senior management and stakeholders.

The WSHE Officer is responsible for carrying out all the environmental, health and safety tasks to create and maintain a safe workplace and culture.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act
• Implement and maintain proper procedures of WSHE management, administrative and recording system
• Assist the WSHE committee chairman, act as secretary to the committee and provide guidance to the members in carrying out their safety duties
• Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups
• Organize / conduct WSHE briefing/ training to all employees
• Investigate every incident/ accident and develop preventive measures
• Ensure risk assessment control measures are implemented for their activities.
• Be prepared to stop work or to notify the Site Manager in the event of any WSHE deviations

Value Add of Position

• In-depth knowledge of WSHE legal guidelines to advise and facilitate site activities
• Knowledge of PPVC Construction

Qualifications and Education Requirements

• Education: Minimum Specialist Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
• Experience: Minimum 5 years of experience in the Construction industry
• Experience in PPVC will be preferable
• Registered WSHO with Ministry of Manpower
• Registered Environmental Control Officer with National Environment Agency
• Certification in Lifting Supervisors Safety Course
• Certification in Supervision of Metal Scaffold Erection Course
• Certification in Confined Space Safety Assessor Course
• Certification in Manage Hazardous Substances
• Certification in Control Noise and Vibration

Job Responsibilities

• Call Customer to remind on overdue payment (Provide information of payment amount and due date to minimize risk exposure)
• Negotiate with customer on repayment if they are unable to fulfill payment obligation
• Attending to customer’s account enquiries and rendering prompt services on their request
• Follow up with customer via various communication tools (E.g telephone, sms, letters etc)
• Update conversation with customer in collection system
• Working together with supervisors in solving irregular cases

Job Requirements

• Making calls in the range of 200 to 250 daily
• Meeting and exceeding KPI set by management
• Assist in Ad-Hoc restructuring projects (Eg. Post moratorium exercises, payment extension/deferment programs etc)
• Customer Focus, Good Team Player & Results Driven, has integrity in her/his area of work, Independent, Responsible & Committed
• Able to multi task and work on demand
• Knowledge in Microsoft Words, Excel & Powerpoint.
• Good Interpersonal and Communication Skills, Good Analytical Skills, Good Negotiation Skills, Good Writing Skills

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Role Description

The Group Risk Officer will be responsible for overseeing and managing the overall risk management strategy for DigiFT, ensuring that all risks across operational, financial, compliance, and strategic areas are identified, assessed, and mitigated. The role will involve working closely with senior leadership to ensure that risk management processes are aligned with the company’s objectives and regulatory requirements.

Key Responsibilities:

• Develop, implement, and maintain the company’s risk management framework and policies to identify, assess, manage, and mitigate risks.
• Oversee risk management across all areas including financial, operational, compliance, cyber, strategic, and reputational risks.
• Lead the company’s efforts to ensure that risk management processes are aligned with best practices and regulatory standards.
• Advise the senior management team and the board on emerging risks and the effectiveness of risk mitigation strategies.
• Work closely with internal departments to ensure a culture of risk awareness and compliance across the organization.
• Lead and conduct risk assessments for new projects, products, services, and market expansions.
• Prepare regular risk reports and dashboards for the board, management, and other stakeholders.
• Monitor external risk factors, including regulatory changes, industry developments, and market trends, and recommend proactive strategies to mitigate potential risks.
• Ensure the development of crisis management plans, business continuity strategies, and other frameworks to handle unforeseen risks and events.
• Develop and implement risk training programs to raise awareness and educate employees about risk management principles and procedures.

Key Requirements:

• Bachelor’s degree in Business, Finance, Risk Management, or related field (Master’s degree or professional certification in risk management preferred).
• Proven experience (7+ years) in risk management, internal controls, or compliance, preferably in the tech, financial, or fintech industry.
• Strong understanding of risk management frameworks, industry regulations, and compliance standards.
• Excellent analytical, problem-solving, and decision-making skills.
• Proven ability to work independently and as part of a cross-functional leadership team.
• Excellent communication and presentation skills, with the ability to engage and influence senior leadership and board members.
• High level of integrity, accountability, and attention to detail.
• Strong project management skills with the ability to handle multiple initiatives simultaneously.
• Familiarity with risk management software and tools.

Responsibilities

We are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.

• Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
• Reconcile cash drawers, count and package coins and notes daily
• Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
• Provide quality customer service to ensure a high level of customer satisfaction at all times

Requirements

• Diploma qualification or higher
• Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
• Proficient in Microsoft Office software
• Strong interpersonal and communication skills with a pleasant disposition
• Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
• Willing to work on a 5.5 or 6-day weekly schedule
• Prior work experience in banking is not required. Full training will be provided for all successful candidates.