• Assist the Centre Manager on tenant's feedback and complaints. Follow up closely with vendors and tenants to ensure proper case closure for tenant's satisfaction
• Attend and manage season parking and parking matters.
• Manage maintenance of Building including supervising cleaning, security and landscaping works.
• Support capex works and maintenance works.
• Facilitate and support tenant's retention programme and activities.

Job Description for Public Relationship Officer (Full-time)

Responsibilities:

• Plan and execute public relations programs to enhance project visibility and community engagement.
• Address and resolve conflicts, feedback, and complaints related to the project in a timely and professional manner.
• Collaborate with the Client to implement necessary actions and follow up on resolutions.
• Initiate dialogue with property owners, management corporations, Resident Committees, Citizens’ Consultative Committees, Town Councils, and other relevant parties as directed.
• Conduct regular and ad-hoc visits to residents affected by the works to gather feedback and provide updates on work schedules and other relevant issues.
• Be available 24/7 throughout the contract period to attend to public relations matters on-site.
• Maintain and update a PR database to record all communication, visits, and follow-up actions.
• Ensure bilingual proficiency (English and another official language of Singapore) in both spoken and written communication.
• Prepare monthly reports detailing feedback/complaints and actions taken.
• Serve as Secretary for briefings, meetings, and dialogue sessions with affected parties/residents and relevant committees.
• Maintain a professional appearance and wear proper identification pass during engagements with stakeholders.
• Arrange dialogue sessions with affected parties before the commencement of construction work to inform them about project details.
• Prepare and submit a detailed public relations statement and program to the S.O. for approval before the commencement of physical works.
• Design, print, and distribute pamphlets, notices, and other materials to inform affected parties about the project's impact and benefits.
• Provide periodic updates and disseminate information to affected parties until project completion.
• Provide support and assistance for functions and events organized by the S.O. or other relevant parties.

Qualifications:

• Experience in the field of public relations with appropriate qualifications.
• Bilingual proficiency in English and Mandarin is a plus.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proven track record of conflict resolution and stakeholder management.
• Proficiency in maintaining detailed records and reports.
• Ability to work independently and as part of a team.

Working Area:

• Singapore
• $2,600 to $3,200 / Month

Responsibilities

• To be capable of performing the following duties on his own:
• Check installations of static equipment, coating, painting, piping etc
• Review installation to ensure compliance with construction drawings
• Ensure installation has adequate space with operation and maintenance considerations
• Inspect pressure vessels, storage tanks etc and ensure safety devices are properly installed
• Active role in technical discussions with contractors and equipment suppliers
• Witness the commissioning of rotating and non-rotating equipment
• Proper record keeping of all inspection/witness activities carried out
• Perform inspection for defects clearing.
• Ensure defects are cleared before signing off
• Carry out other inspection/witness activities as assigned.

Requirements:

• Posses minimally O'levels or equivalent
• Minimally 10 years of relevant experience in quality assurance inspections for Infrastructure or power plant projects
• Familiar with Pipping works
• Possess strong initiative, and ability to work independently and within team environment when required
• Good interpersonal, written and verbal communication skills

Responsibilities:

1. The primary role is to serve our salespersons or clients at the customer service counter or reception counter.

2. Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, and handle office equipment (nets/credit card machines, copier machines, and computer terminals at the free seating area).

3. Data entry using our in-house systems (REMSPlus2, Admin module, e-submission) and using external systems (IRAS, HDB, CEA).

4. Manage walk-ins, emails, and telephone enquiries.

5. Frank mail and deposit at SingPost.

6. Collect and distribute mail.

7. Open and close the office, meeting rooms and training rooms.

8. Perform any other ad-hoc duties as and when assigned.

Requirements:

1. GCE ‘O’ Level and above.

2. Preferably someone who has work experience in customer service duties.

3. Excellent phone etiquette and possess good communication skills.

4. Ability to multitask and handle high volume of customers efficiently.

5. Computer literate in Microsoft Office.

6. Preference will be given to candidates who are available immediately or within short notice.

Benefits

· Friendly and Progressive Work Environment.

· Great Career Progression.

· Work from Home Leave

· Annual Leave up to 21 days

· Festive Leave

· Birthday Leave & Birthday Voucher

· Dress Code : Smart Casual

Other Information

· Working Location : Toa Payoh, (HDB Hub near Toa Payoh MRT Station)

· Five (5) day work week, Monday and Friday : 8.30am to 5.30pm, 9.00am to 6.00pm, 9.30am to 6.30pm (With 1 Hour Break)

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary, date of availability via APPLY NOW button.

We regret that only shortlisted applicants will be notified.

Hiring Now: Resident Technical Officer (RTO) – Repainting Project

Are you detail-oriented with a strong technical background in building projects? We’re looking for a skilled Resident Technical Officer (RTO) to join our team and oversee on-site activities for a major repainting project. As an RTO, you will play a key role in ensuring our project meets the highest standards for quality, safety, and compliance.

What You’ll Do:

1. Supervise daily repainting activities to ensure adherence to project specifications, timelines, and safety standards.
2. Conduct quality inspections on surface preparation, paint application, and finishes.
3. Enforce safety regulations and create a safe work environment for all site personnel.
4. Maintain thorough records, submit daily activity reports, and collaborate with contractors and project managers.
5. Identify and resolve on-site technical or logistical issues promptly.
6. Requirements:
7. Diploma or degree in Civil Engineering, Building, or related field.
8. At least 3 years of site supervision experience, ideally in repainting or building maintenance projects.
9. Certified RTO with recognized local authority credentials (optional).
10. Strong skills in quality control, safety management, and regulatory compliance.
11. Excellent communication and problem-solving abilities.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Highlights

• AWS + Performance bonus
• 5 days work week, Mondays to Fridays (9am-6pm)
• Ubi, Singapore

Responsibilities

• General Ledger Management: Maintain and update the general ledger with accurate and timely entries.
• Accounts Payable and Receivable: Process and manage accounts payable and receivable, ensuring timely payments and collections. Reconcile vendor statements and resolve any discrepancies promptly.
• Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements.
• Fixed Asset Management: Maintain and update the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation. Conduct regular physical audits of fixed assets to ensure accuracy and compliance with company policies.
• Fixed Asset Management: Ensure compliance with relevant accounting standards and company policies for fixed asset management.
• Bank Reconciliations: Perform monthly bank reconciliations and investigate and resolve any discrepancies.
• Tax and Compliance: Support the preparation and submission of tax returns and statutory filings.
• Audit Support: Assist in internal and external audits by providing necessary documentation and explanations.
• Cash Flow Management: Monitor and manage cash flow to ensure the company can meet its financial obligations. Prepare cash flow forecasts to support financial planning.
• Follow-Up and Communication: Liaise with internal departments and external stakeholders to resolve financial discrepancies and follow up on outstanding items.

Requirements

• Minimum Diploma in Accountancy or equivalent.
• Min 2 years of related working experience, preferably in the airfreight and logistics industry.
• Well versed in Microsoft Office applications (Word & Excel).

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

· 1 Year Contract (Renewable)

· Novena

· Monday – Friday (9.15am – 6.45pm)

· $2,000 basic + Commission + Bonus

Responsibilities:

• Promote & sell Credit facilities (such as Fee Waiver OR Card Activation OR Customer Engagement)
• To achieve individual sales targets
• To adhere to professional standards of behaviour & conduct in dealing with customers and fellow staff
• To continuously think ahead and help to develop solutions to emerging problems
• To continuously suggest ways in improving the team as a whole
• To actively tele-market the Bank's products to customers to generate sales revenue
• To call company provided leads or customers.
• To cross sell personal loans
• Other ad-hoc duties as assigned by supervisor

Period:

• 1 Year Contract (Renewable)

Salary:

• $2,000 basic + Commission + Bonus

Location:

• Novena

Working hours:

• Monday – Friday (9.15am – 6.45pm)

Requirements:

• Candidate must possess at least Secondary School "O" Levels
• Relevant sales/acquisition experience with a proven track record is an added advantage
• Passion and drive to launch sales career to the next level
• Good Communication Skills
• Self-starter, independent and possess excellent interpersonal and communication skills
• Comfortable with Quotas or Sales Targets
• Able to commit to Overtime if needed

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Salary : $2,500 - $3,300
Location: Buangkok
Working hours: 4 days (Monday - Sunday) rotating shift

• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Basic Salary - $3000-$3500
• Working Time – Mon to Fri 8:30am to 6pm
• Working location – Changi Airfreight Centre

Accounts Receivable 70%

• Record and posting of customer payment/receipts
• Update daily cash book
• Send Monthly SOA to customers every 1st week of the month
• Manage relationship with customers, include attending to queries and resolve disputes
• Liaise with internal department to resolve issues and disputes
• Send weekly update AR report to HQ (Friday) and respective sales representative for review
• Distribution & allocation of Customers funds to various internal station
• Update of weekly foreign exchange rate into in house system
• Handle internal settlement with other subsidiary stations

Admin Duty 30%

• Arrange bank transfer upon receive of payment requisition.
• Enter payment entry into Company System.
• Update of staff leave.
• Email GST payment status on every Friday.
• Reimbursement staffs claim
• Print out time sheets on 21st of every month
• Purchasing of pantry / stationery or warehouse items if required
• Accrual entry for staff claim & sundry creditors
• Will need to attend workshop if required (During general repair works)
• Daily visitor pass & airport pass application.
• Handle company events & HR support

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

What the Job involves:

1. Liaise with both internal & external customers and suppliers

2. Monthly Customer Management Report

3.Generate monthly billing cycle within the month end closing period

4.WMS and customer system adminstration

5. Any other duties as assign from time to time

Required Qualifications, Skills & Experience

1. Min 'O' level

2. Computer literacy

3. 1 year experiece

4. Microsoft office including Excel, Email

5. Competent in Warehouse Management System (WMS)

Working Locations:

285 JALAN AHMAD IBRAHIM

You don’t need to sacrifice your career to upgrade yourself! Join Certis for a sponsored work and learn diploma with ITE!

Details:

· MONTHLY SALARY up to $4,900

· JOINING BONUS $30,000

· Reporting Bases: Lakeside / Bedok South / Changi Airport

· Fresh Grad / Fresh out of NS / No Experience welcomed to apply!

· Salary during Training!

· Stay Out Training!

Responsibilities:

· Provide Armed Protection

· Carry Out Enforcement Assignments

· Guarding & Patrolling of Restricted Areas

· Crowd & Traffic Control

· Escorting High Value Cargo and Vehicles

Requirements:

· Minimum O Level

· Nitec and above qualify for more options

· Singaporeans only

· Able to pass IPPT!

· Vehicle License added advantage for Outrider/Driver roles

· Able to commit 12-hour shift (Including Weekends and Public Holiday)

Benefits:

· Medical, dental and insurance benefits

· Staff corporate rates, discounts and recreational passes for staff and family

· High career prospect with horizontal and vertical growth!

Interested parties please feel free to send your details to 8498 6788 or click Apply.

Alternatively, walk in and quote “JAYE”

Certis Commonwealth @ 6 Commonwealth Ln, Singapore 149547

Monday to Friday, 9am to 5pm

Position: Aviation Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: islandwide
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.

Responsibilities:

• Display a good disposition with warm and professional greeting to all those entering the property.
• Answers telephone line in professional manner with good phone etiquette.
• Maintains accurate records of service requests, logs of service requests and tracks the status.
• Responds promptly with accurate and comprehensive information according to the specific request.
• Provides administrative assistance to the Property Manager and members of the property management team.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.
• Open to work rotating shifts.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Position: Temp Redemption Officer
Location: Boon Lay
Duration: 25th Nov to 20th Dec + Compulsory Training on 22nd Nov
Salary: $12/hour

Responsibilities:

• Conduct merchandise stock-taking at redemption booths at the beginning and end of shifts, ensuring accurate reporting.
• Assist commuters with the redemption process in a friendly and helpful manner.
• Distribute merchandise according to the redemption guidelines.

Requirements:

• Able to stand for long hours.
• Able to work on weekends.
• No blocked dates during this period.
• Friendly and approachable with good communication skills.
• Comfortable interacting with people and assisting with inquiries.

Attention to: Hailey
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified.
All applications will be treated with the strictest confidence.
Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Onboarding on January 2025

The proposed manpower will be required to operate on-site at the three primary locations, and
may need to make ad hoc trips to other camps as part of work requirements. The scope of work for the
team, but not limited to, is as follows:

• To manage and account common assets and inventory at the three primary locations.
• Activities include the managing of database and process asset/inventory receipts, transfers and disposal via Authorities IT systems.
• To administer the receiving, storage and distribution of assets at storehouse.
• To conduct cyclical stocktake for common assets and assets held within Authority premises.
• To support timely response to employees’ enquiries on logistics matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or A-Level/ITE Certificate with relevant logistics experience
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel)

Location: Central & West (Has to be comfortable working at 3 different locations)
Salary: $2600 -$2800

8-10 Weeks of lead time before starting work ---> Pre-Employment Administration
Duration: 5 years contract (renewable)
Working hours: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

What the Job involves:

1. Liaise with both internal & external customers and suppliers

2. Monthly Customer Management Report

3.Generate monthly billing cycle within the month end closing period

4.WMS and customer system adminstration

5. Any other duties as assign from time to time

Required Qualifications, Skills & Experience

1. Min 'O' level

2. Computer literacy

3. 1 year experiece

4. Microsoft office including Excel, Email

5. Competent in Warehouse Management System (WMS)

Working Locations:

2 CHANGI SOUTH AVE 2

To perform the following main task :-

1. Admin issues in Delivery order & invoices

2. Supplier payments

3. Basic office purchasing

Our client is seeking a skilled and proactive Compliance Officer to join our client’s, Markets Compliance Team. This critical role involves monitoring regulatory changes, providing compliance advice, and executing 2nd line compliance controls to support our FICC business.

Key Responsibilities:

• Regulatory Monitoring: Track and evaluate regulatory changes affecting the FICC business and branch operations.
• Compliance Advisory: Advise front office colleagues on regulatory requirements relevant to FICC business.
• Licensing Management: Ensure the branch and employees maintain necessary licenses for business activities.
• Desk Reviews: Conduct compliance reviews of front office departments.
• Training Delivery: Lead Markets Compliance training sessions for Front Office and other departments.
• Product Approval: Review and approve new product approval requests.
• Trade & Communications Surveillance: Support the team with surveillance tasks, including investigating breaches.
• Risk Assessment: Perform annual Compliance Risk Assessments for the branch.
• Project & Audit Support: Assist with compliance projects, audits, and inspections.
• Leadership Support: Act as a deputy for the team lead during their absence.

Qualifications:

• Education: University degree.
• Experience: 5-8 years in Markets Compliance or related fields, specifically in Global Markets sales and trading.
• Regulatory Knowledge: Familiarity with Banking Act, Securities and Futures Act, Bluebook, FX Global Code of Conduct, and other MAS notices and guidelines related to FICC sales and trading.

If you or anyone within your network would like to apply for the role then do share your resume with [email protected]

Mon - Fri (Office Hours)

City Hall

1 year Contract

1. Experience in state court library or relevant would be a plus.
   1. Collection development and maintenance (print and electronic resources);
   2. Managing acquisitions and contract negotiations with vendors (print and electronic resources, including subscription/ renewal of online databases);
   3. Preparation and management of the Library budget and handling the day-to-day operations of the Library, including:
      1. Circulation services;
      2. Inter-library loans and document delivery
      3. Reference and information services
      4. Information literacy services (including orientation briefings and training sessions)
      5. Promotion of library resources and services; and
      6. Monitoring patron and collection usage and security.
   4. Answer enquiries received from all channels, including enquiries from walk-in users, by phone, online and through emails (internal & external).
   5. Regular current awareness/ alert services to create awareness of library resources or provide updates of library matters - manage the bulletin board, circulation of latest information etc
   6. Any other library-related administrative duties assigned by the Authority's Appointed Representative.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Responsibilities:

• Patrolling areas
• Protect property & assets
• Controlling access to buildings and protecting employees, guests
• CCTV Monitoring
• Attending to fire alarm activation
• Monitoring of vehicles entry
• Any other ad-hoc duties as assigned

Others:

• 7am to 7pm
• Six days per week
• Possess Recognise Terrorist Threats (RTT) Certificate
• Location: Jurong West, S619265

Position: Admissions Officer

• Working Time: Monday to Friday, 8.30am – 6pm
• Working Location: Haw Par Villa (Nearest MRT)
• Salary: $2800 - $3300

Overview for the role:

The role will provide administration support in Marketing and Admissions department and to provide comprehensive services to students and staff and maintain the applicable student management systems for the university.

Job Requirements:

• Diploma in Business Administration / relevant discipline
• Preferable with experience in dealing with International Students

Job Duties:

Student Contracts and Student’s Pass Management

• Update student’s records status on Student Management systems to ensure accuracy of record.
• Process Student’s Pass applications and Student’s Pass cancellation for each study period on system
• Maintain records of the application, payment, approval, and formality completions of Student’s Pass.
• Ensure all Student’s Pass changes have relevant approvals in line with policy.
• Maintain up-to-date knowledge of Student’s Pass requirements.

Student Contracts

• Assist in the preparation and checking of Student Contracts.
• Execute student contracts in accordance with the procedures and in line with policy.
• Maintain up-to-date knowledge of Student Contracts policies and procedures.

Others

• Ensure file circulation to relevant departments is conducted timely.
• Maintain student’s medical insurance coverage records.
• Provide student services support on Student Contract and Student’s Pass enquiries.
• Ad-hoc tasks assigned by the Senior Admissions Officer.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Retail Assistant – Showroom

• 5.5 Days Mon-Fri 9AM – 6PM / 10AM to 7PM, Sat 9AM to 1PM
• Location: Near Boon Lay MRT
• Salary: $2500 to $3000 + AWS (based on experience and relevant industrial background)

Requirements

• Admin experience, prefer have experience in FMCG food industry
• Will need to work in office and assist in showroom

Job scope

• Assess customers’ needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in-store and handle cashier, payment
• Remain knowledgeable on products offered and product promotion
• Process POS (point of sale) purchases/Cashiering
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Comply with inventory control procedures (weekly and yearend inventory)
• Help in picking for Online orders
• Do other task as assigned by Management

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants