About the company
Our client is an established name within their sector where they serve industries such as healthcare, manufacturing, retail, and public sector organizations.

about the job
You will be responsible for ensuring the timely collection of outstanding debts and prompt settlements to clients by closely monitoring overdue accounts receivabe. You will also be involved in preparing necessary journal entries, and performing accounts reconciliations and month end closings.

Skills and experience required
Diploma in Accountancy & Finance with at least 2 years of bookkeeping/credit control experience. You should possess good communication skills and the ability to work independently. In order to succeed, you should be detail-oriented, and have a strong organizational and time management skills.

(EA: 94C3609/ R21102872 )

Responsibilities

• To provide technical support and assist stakeholders, such as staff and students, in the preparation and delivery of full-time and part-time academic
• Set up, test, operate and troubleshoot software and equipment.
• Assess production requirements and provide guidance to individuals and groups on the proper handling and use of equipment.
• Generate lab utilization report for labs every semester.
• To provide operational and administrative support duties in inventory management such as asset tracking, inventory movement and disposal:
• Manage the Resource Management System and track equipment loans by staff or student
• Manage stocktaking and disposal exercises.
• Procurement, tracking and renewal of software licenses.
• Receive assets from vendors as part of procurement.

Requirements

• Expertise in at least two (2) of the areas stipulated below. Lighting for studio and stage (set-up, rigging and programming)
• Audio for recording studio, live events and post-production (set-up, rigging, system integration and operations)
• Video for multicamera studio, electronic news gathering, post-production and live streaming (set-up, rigging, system integration and operations)
• Virtual production (set-up, rigging, system integration and operations)
• Prior experience in management of inventory and assets (basic level).
• Familiarity and knowledge of industry standard assets

Certificate/Proficiency:

• Occupational First Aid
• Bizsafe Level 2
• Work at Height certification
• Other relevant skills such as safety and risk management

*Seeking for a Risk Analyst/Middle Officer who has minimum 3 years of Risk or Product Control or Trade control or Middle office experience in Commodities industry*

THE COMPANY

This commodity brand excites the industry with their firm and steady leadership. As they embark on their exciting growth strategy, the company seeks for Risk Analyst/Middle Officer to be part of their team.

JOB RESPONSIBILITIES

• Reconciliation of Profit and Loss statements (P/L)
• Prepare Risk reporting and position reporting
• Data entry into the system
• Ensure risk exposures of the company is within stipulated limits
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Masters in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 3 years of Risk or Product Control or Trade control or Middle Office experience in Commodities industry
• Independent, organized, highly analytical and proactive

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job opportunities, please refer to our website https://resolutehunter.com

EA Licence 18C9105

EA Reg R1105305

Job Description

• Arrange bookings with shipping lines or carriers for cargo to be transported via sea. Coordinate closely with suppliers, customers, and various internal departments and warehouse team to ensure smooth cargo flow and timely shipments.

• Prepare and manage all relevant documentation for sea freight shipments, including shipping instructions, customs documents, letter of credit and any other necessary paperwork.

• Arrange timely collections / Dispatch according to customer’s request.

• Monitor the progress of sea freight shipments in real-time, providing regular updates to stakeholders. Address any delays or issues promptly and take corrective actions and pre-alerts to customers.

• Ensure timely billing and accuracy of the invoices.

• Attend and responds on customer’s inquiry.

• Maintain open and effective communication with customers regarding shipment status, delays, and any relevant updates. Provide excellent customer service by addressing inquiries and concerns promptly.

Job Requirements:

• Candidate must possess at least O" Level

• Minimum 1 year of experience in shipping industry.

• Knowledge of L/C Documentations, incoterms, Singapore shipping procedure & freight forwarding experience

• Responsible and committed team player

• Motivated individual and possesses good planning and follow-up skills

• Able to handle high volume of workload in a fast-paced environment

• Immediate Starter will be an added advantage.

• Working location: Clementi

• People with disabilities are welcome to apply.

· Tabulate & analyses data on Workplace Safety and Health (WSH) performance etc

· Conduct WSH incident and accident investigations

· Perform daily workplace inspection and rectify any unsafe practice and condition

· Implement & review Workplace Safety and Health Management System (WSHMS)

· Conduct in-house WSH training and briefings

· Assist and coordinate in all risk assessments work activities

· Ensure safety in machinery, equipment, plant, article, substances, and work processes at workplace

Job requirements

· Registered Safety Officer qualification issued by MOM

· Registered Fire Safety Manager with SCDF

Working Days & Hours: 5 days (Monday-Friday), 8:30 am - 6pm

Work Arrangement: Hybrid (Office: Ang Mo Kio)

Salary: Up to S$4,000

Job Overview:

• In this role, you will collaborate with a team to process payroll across multiple cycles (main and off-cycle). You will ensure the accuracy of data interfacing from the HR Information System to the Payroll System, facilitating timely and accurate salary disbursements. Additionally, you will provide feedback and suggest improvements to enhance system operational effectiveness.

Responsibilities:

• Manage end-to-end payroll for an organization with a headcount of 500 or more, including pro-rating salaries for new hires and leavers, submitting monthly CPF contributions and refunds, processing NS and Government Paid Leave claims, handling transport/dental claims from employees, verifying bank details, and ensuring timely submission of bank files. Provide payroll general ledger information to the finance team for reconciliation.
• Work with HR business partners to gather necessary data and inputs for relevant pay elements.
• Identify and report data inaccuracies in payroll systems to managers and clients, recommending improvements and solutions to enhance operational efficiency.
• Maintain secure archival of payroll files to support annual and ad-hoc audits.
• Respond professionally and clearly to queries from employees and clients via email, ensuring a positive customer experience.

Requirements:

• Minimum GCE ‘O’ Levels, ‘A’ Levels, or Diploma.
• At least 2-3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP systems.
• Proficient in Microsoft Excel at an intermediate level.
• Preference for candidates with customer-facing experience.
• Excellent communication and interpersonal skills.
• Strong analytical abilities.
• Meticulous with a keen eye for detail and an inquisitive mindset.
• Ability to thrive in a dynamic and fast-paced environment.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

About Us:

Hilton Garden Inn Singapore Serangoon is seeking a highly skilled and experienced Security Officer to join our team. As a Security Officer, you will play a critical role in ensuring the safety and security of our guests, team members, and hotel assets.

Job Summary:

We are looking for a diligent and proactive Security Officer to monitor and manage security operations, maintain a secure environment, and provide exceptional service to our guests.

Responsibilities:

- Monitor team member entrance and conduct regular bag searches

- Control goods pass-out procedure for legitimate items

- Manage contractor access and compliance with health and safety policies

- Check goods received outside office hours

- Maintain key management systems and CCTV monitoring

- Patrol hotel premises regularly

- Support evacuation procedures during emergencies

- Monitor suspicious packages and adhere to bomb/terror threat protocols

- Secure hotel facilities when not in use

- Maintain security logs, investigate incidents, and report maintenance/hazard issues

- Manage undesirable behavior professionally

Requirements:

- Min 2 years of security experience in a hotel or related industry

- Possess a valid Security Officer license in Singapore

- Excellent communication and interpersonal skills

- Ability to work independently and as part of a team

- Physical fitness and ability to respond to emergencies

- Familiarity with CCTV systems and security protocols

Job Description:

• Maintaining surveillance of activities in and around the premises

• Entry processing of visitors and attending to public enquiries

• Operating building security systems

• Reporting and responding to security incidents

• Participating in emergency preparedness exercises.

• CCTV/Central Alarm Monitoring/ Fire Command Centre Monitoring

Job Requirements

• At least 2-3 years of working experience in the related field is required for this position.

• 6 day work week, day shift, alternate Sat or Sun off

• Strong written and verbal communication skills.

• Good attitude, diligent and willing to learn

• Be physically fit

Responsibilities:

• Perform overall office administrative duties
• Provide support in office operations
• Require to attend telephone calls/emails during, and occasionally after office hours
• Data entry and filing management
• Preparation & proper filing of invoices, quotations and other documentation
• Perform other ad-hoc duties as assigned
• Handle travel arrangements for staff

Requirements:

• Minimum ‘O’ Level / Polytechnic Diploma with 1 year working experience
• Proficient in Microsoft Office
• Good communications skills, both written and verbal in English
• Meticulous and excellent coordination skills, ability to multi-task
• Mature and Hardworking, responsible & committed to work
• Singaporean & Singapore PR only

Interested applicants please kindly submit resumes to [email protected] with the following documents:

• Complete resume & detailed work experience & accomplishments
• Current & expected salary
• Reason for leaving
• Able to commence work immediately or short notice is preferred

Only shortlisted candidates will be contacted.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

Role Overview

This role will involve managing reservations, ensuring accuracy and efficiency, and providing exceptional customer service. No sales work is involved. This opportunity is perfect for those who are interested in working in the hotel industry.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5-day work week with 14 days of annual leave, staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• Handle incoming calls and reservation inquiries in a professional and friendly manner.
• Process reservations accurately and efficiently using our reservation system.
• Promptly and politely respond to guest inquiries via phone and email.
• Keep accurate records of reservations and guest information.
• Create a positive and hospitable atmosphere for all guests.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Job Requirements:

• Only Singaporeans
• Must be able to perform shifts & able to work on weekends/Public Holidays.
• Team player with the ability to work independently and collaboratively.
• Open-minded and eager to learn.
• Strong time management skills.
• Possesses excellent communication skills (written and verbal).
• Proficient with Microsoft Office applications.
• Prior experience in a hotel environment is advantageous but optional.

How To Apply:

We want to hear from you! Interested candidates are invited to email your updated resume by 10 Nov 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Position: Loans Officer (up to $3,500)

OCBC Bank

6 Months Contract GBC

Location: Raffles Place

Job description:

• Proactive and reactive calling of existing commercial property loan customers for repricing.
• Convince customer to accept our repricing package to maintain portfolio volume and profitability.
• Ensure proper documentation and compliance with regulatory property financing guideline.
• Cross referral and selling of other bank products.

Attention to: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Description & Requirements

• Manage cargo operations and documentation
• Safeguard product quality and quantity
• Ensure all cargo loading, ex bunker delivery, blending operation and delivery are in compliance with Company work instructions and in particular SS648: 2019, wherever applicable
• Ensure that custody control procedures in respect of cargo storage onboard bunker tanker and cargo movements are duly and properly implemented
• Maintain proper and timely records of inventory in the stock movement logbook and daily ROB report
• Report on any customer complaint or dispute to the Operations Manager immediately and assist in onsite investigation
• Any other ad-hoc duties as assigned

Job Requirements:

• 1 Year Experience as bunker clerk/cargo officer onboard bunker tankers
• Certification in Basic & Advanced Course on Bunkering Practices (SS600 & TR 48)
• Certification in Code of Practice for Bunker Mass Flow Metering (SS 648)
• Willingness to follow Company’s shift duties and stay onboard vessel
• Effective communication skills
• Meticulous, responsible and good follow-through skills

Key responsibility areas

Training Support

• Liaise with existing and new customers on the programmes
• Manage the scheduling of various workshops and programmes
• Scheduling workshop appointments between customers and trainers
• Confirm number and profile of trainers required for workshops
• Prepare workshop materials and other resources for scheduled workshops and trainings
• Set up workshop area and ensure that the physical environment is conducive for learning
• Compile evaluation summaries of workshops for reporting purposes

Programme Marketing

• Promote programmes and workshops to both existing, new, and potential customers through the use of various media channels
• Respond to programme queries via email/phone

Other Administrative Duties

• Liaise with MSF officers, trainers, and other staff to meet the requirements of the programmes
• Document logistic requirements for each programme
• Collect fees, receipts, and compile accounts for each workshop

Requirements

• Diploma in relevant disciplines preferred
• Strong Interpersonal skills
• Able to manage stakeholders across different levels
• Service-oriented
• Meticulous and detail-oriented
• Resourceful
• Takes initiative
• Problem-solving skills

☑ Accounts Admin Assistant | AP

☑ No Exp Needed, Training Provided

☑ East - PLQ

☑ $ 2500 - $ 2800 + Attractive Bonuses

☑ 5 Days 9:00am – 6:00pm

☑ Good Benefits

Job Description

• Manage accounts payable process (invoices, payments, etc.)
• Perform month-end tasks like bank reconciliations and report preparation
• Ensure accurate data entry and documentation in QuickBooks & NC Accounting System
• Handle supplier and subcontractor payments and queries

Requirement:

• Higher NITEC or Diploma in Finance, Accounts or any Business Related.
• Proven experience in accounting or related roles, min 1 year
• Knowledge of QuickBooks & NC Accounting System

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Yvette, Kam Soo Leng

Registration: R22107492

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Accounts and Admin Assistant
• Working Location: Woodlands
• Working Hours: 5 days (Mon - Fri, 8.30 am - 6.15 pm)
• Salary Package: Basic salary up to $2,600 + OT + AWS + Variable bonus
• Duration: Permanent Role

Key Responsibilities

• Support a wide range of Accounts Receivable (AR) duties, including preparing invoices, verifying sales, managing month-end closing, and performing account reconciliation.
• Prepare and process various documents, such as Invoices (Credit and Cash Terms) and Credit Notes.
• Track and monitor collections and payments, updating the Aging List for the Sales team to follow up where necessary.
• Reconcile outstanding payments, resolve billing disputes, and address discrepancies.
• Prepare and process Purchase Orders (PO).
• Assist with Stock Management, including tracking daily stock movements and managing monthly and year-end stock take.
• Ensure accurate and timely entry of AR, AP, and GL transactions into the accounting system.

APPLY NOW!!!

• Diploma or Certificate in Accounting or equivalent
• Proficient in Microsoft Office applications
• Strong organizational skills with excellent time management and the ability to prioritize tasks

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69318 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Marine & Offshore
• Position Title: Admin cum Accounts Executive
• Working Location: Lok Yang Way
• Working Hours: 5.5 Days; Mon – Fri (8.30 am - 5 pm), Sat (8.30 am - 12 pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee general administrative matters and provide comprehensive support, including managing office supplies, daily mail, and document preparation (e.g., Purchase Orders, Quotations).
• Act as the first point of contact for inquiries via email and phone and assist with meeting coordination and event planning.
• Manage company documents, ensure compliance with SOPs and policies, and handle filing and record-keeping.
• Oversee machinery and vehicle management (e.g., road tax and insurance) and liaise with legal counsel when necessary.
• Provide intermediate IT support, assisting colleagues with technical issues and user setups.
• Manage accounts payable /receivable, ensuring timely invoice processing and payment.
• Reconcile bank statements, resolve discrepancies, and assist with audits to ensure financial compliance.
• Other additional duties as assigned.

APPLY NOW!!!

• Minimum Diploma in Business Administration, Accounting, or a related field.
• At least 2 years of relevant experience is preferred.
• Proficiency in MS Office Suite (Word, Excel VBA, PowerPoint).
• Strong communication skills, both verbal and written.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69473 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Check and process AP Invoice, Prepare payment vouchers, Record Data.
• Check and process incoming funds, Issue sales invoice and receipts, Record Data.
• Perform monthly reconciliation of vendor statements of accounts and ensure payments are processed timely.
• Perform monthly AR aging review.
• Review customer purchase order received / letter of acceptance.
• Support compliance, internal controls and audit matters.
• Any other ad-hoc duties assigned by the supervisor.

Requirements

• Minimally nitec and above with 2 years of releavant experience would be preferred

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Details:

• Location: Novena MRT
• Contract: 6 months (extension based on the needs of the organization)

Roles and responsibilities:

• Handle day-to-day finance operations (AP)
• Assist in month-end closing and reconciliations.
• Assist to prepare journals and audit schedule for month closing & year end closing booking fee refund weekly.
• Assist to prepare presentation slide and report for management reporting.
• Liaise with internal and external stakeholders on finance queries.
• Perform any other adhoc task assigned by supervisor.

Requirements:

• Diploma graduates with accounting background
• Ideal to have candidates with 1-2 years of full-time relevant experience/internship experience with SAP FICO system
• Fast learner, quick and critical thinker, and can work independently.
• Ideally with some experience with AP

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/9386

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Job Description

• Industry/Organization Type: Steel Pipe Manufacturer
• Position Title: Admin cum Accounts Assistant
• Working Location: Benoi Sector (Transportation Provided at Joo Koon MRT)
• Working Hours: Monday – Friday, 9.30 am – 5.30 pm
• Salary Package: Up to $1,800 + Housing & Lunch Provided
• Duration: Permanent

Key Responsibilities

• Handle general administrative tasks such as filing, data entry, and document management.
• Manage incoming calls, emails, and correspondence.
• Organize and maintain office operations and procedures.
• Support the accounting team with basic bookkeeping tasks.
• Process invoices, receipts, payments, and expenses.
• Ad-hoc duties as assigned.

APPLY NOW!!!

• Basic knowledge of accounting principles and practices
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69324 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Account Assistant (Accounts Payable)
• Working Location: Tuas
• Working Hours: Monday – Friday, 8 am – 5.30 pm
• Salary Package: Basic up to $3,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage complete or partial accounts (Accounts Payable)
• Perform bookkeeping and data entry tasks
• Process payments related to supplier invoices and cheque issuance
• Ensure the accuracy of account codes and cost center allocations
• Review Accounts Receivable Aging report and investigate outstanding balances
• Assist with month-end closing procedures
• Prepare monthly statements and send reminders to customers
• Perform other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma in Finance/Accountancy or equivalent
• 1-2 years of relevant experience in Accounts Payable
• Proficient in Ms Word, Excel spreadsheet

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69366 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Supports the Aftersales Manager / Service Manager with administrative

activities and paperwork

· Prepare documents for approval

· Monitor leave application for approval

· Monitor over time submission for approval

§ Assists with all subcontractors PO / sublets

§ Conducts follow up according to subcontractors’ last activity

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Work Location: Outram (Govt Agency)

Working Hours: Mon to Fri Office Hours

Contract Role

Monthly Salary: up to $2500 per month

Job Scope:

• Support programme manager in coordination and administrative duties
• Manage publicity of events and schedule
• Collating data collected and extract data for reports/evaluations
• Ensure smooth operations of events and support on-ground events
• Document frequently asked questions shared by vendor.
• Collate and verify supporting documents from vendors
• Management of mailbox queries on weekly basis
• Support team in any administrative tasks if required.

Requirements:

• Diploma with 3 years of relevant experience
• Good customer service, communication, project management and time management skills
• Prior experience in events management will be advantageous
• Proficient knowledge of Microsoft programmes (e.g. Excel, PowerPoint, Word, Outlook)
• Comfortable with use of IT system/s

Interested candidates, kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Job Scope:

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Handle Costing Reports of all outlets monthly and other reports if requested

- Ensure inter-company transactions tally among multi-companies

- Prepare/Review quarterly GST submission

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management - Liaise with external auditor

Requirements:

- Minimum Diploma in accountancy

- At least 4 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & Million software preferably

- Good communication skills in Mandarin and English

- Positive working attitude

Main Duties and Responsibilities

Our Guest Relations Officers play a pivotal role in upholding Banyan Tree’s unparalleled standards of service and excellence. As our brand ambassadors, they will deliver our signature service to our guests, ensuring their stay is memorable, comfortable and exquisite.

Key Responsibilities

• Guest Service Excellence: Ensure an exceptional experience for our guests by being one of the first points of contact for them. They will welcome guests upon arrival and provide a seamless check-in and check-out experience. Our Guest Relations Officers will assist in addressing guests’ inquiries in a prompt and professional manner
• Concierge Services: As part of the role, our Guest Relations Officers will seek to understand our guests’ needs and offer them recommendations regarding dining, entertainment, transportation, and other guest needs. They will also advice on the various offerings in the Resort and the attractions.
• Operations: Manage guest profiles, process payments, and handle various administrative tasks related to guest services. Prepare and maintain accurate records and reports as needed.

Job Requirements

• Minimum of 3-5 years of experience in a similar capacity in a property of similar standing.
• Professional Certificate/NiTEC in Hospitality Management, or a related field
• Exceptional communication and interpersonal skills with the ability to engage effectively with guests.
• Strong problem-solving abilities and attention to detail.

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Crafting experiences is what drives us at Tipsy Collective, we do so with carefully curated elements through Live Entertainment, Gourmet Food and Premium Drinks. More importantly, each concept has a convivial core and an element of fun.

Summary:

• Responsible for delivering excellent service to all guests to ensure the overall experience is in line with Tipsy Collective standards.
• Work in cooperation with all service team staff members and Tipsy Angels.
• Ensure all guests are receiving a top-notch experience, with special attention to VIPs.
• Create and enhance the VIP experience to build loyalty and increase customer satisfaction.
• All duties and responsibilities are to be performed in accordance with all Tipsy Collective policies and procedures.

Job Duties:

• Greet and seat incoming guests in an upbeat and relaxed manner consistently.
• Communicate VIP arrivals and special needs to relevant team members.
• Input data into CRM system and help build accurate customer profiles
• Negotiate and secure minimum spends
• Menu knowledge of packages and offerings
• Complete knowledge of venue floorplan, table numbers, and seating procedures
• Capturing guest details and imputing properly into the CRM system whenever possible
• Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner
• Successfully communicate with management team
• Working with all relevant teams to help execute bottle presentations

Job Requirements:

• Ability to communicate in English with guests and co-workers. Additional languages are a plus.
• Consistently maintain a well-groomed appearance, posture, and hygiene.
• Make-up, hair, and all stylings should be in line with Tipsy standards.
• Maintain dialogue with all cultures and ethnicities while always upholding a warm and friendly persona.
• Requires a strong knowledge of all venues and amenities that are available company wide.
• Willing to work in a party atmosphere that can be loud and high energy.
• Able to work on your feet for hours at a time.
• Punctual and detail oriented.