COMPANY DESCRIPTION

The EtonHouse International Education Group is headquartered in Singapore with 100 schools in over 11 countries. Together these schools provide high quality education to over 15000 children globally. EtonHouse has been at the forefront of international education offering innovative pre-schools and K-12 schools across Asia.

In the early years, an inquiry-based “Inquire-Think-Learn” curriculum, inspired by the Reggio Emilia approach is followed. In the primary, secondary and high school, EtonHouse offers the globally recognized International Baccalaureate (IB) Programme and IGCSE qualifications. There are 9 IB schools in the EtonHouse family.

RESPONSIBILITIES

To work closely with the School Principal in carrying out the following duties:

Parent Liaison

• Parental liaison, reception duties, facilitating parent and agent enquiries
• Ensure that all parent contact information and interactions are accurate and up to date at all times
• Ensure all new enquiries are followed up by phone or email within 1 working day. Ensure follow-ups are regular and consistent. Reminders should be sent to prospective parents before a school tour with all relevant details using the CRM calendar tool to do so.
• During tours, ensure that you share learning stories, videos and documentation that makes learning visible as well as introduce a member of the academic team to provide a high quality experience 
• Post school tour; ensure a post tour email is sent within 1 working day after the school tour. Use templates in the CRM library and include relevant information/articles/videos etc to strengthen conversions 
• Track/note/update all comments within the CRM in a timely manner. All contact and deal information should be updated by the last week of every month. 
• Follow up with parents with a phone call, 3 days post tour. Use the ‘sequence’ tool and the ‘templates’ in the CRM to connect with families.
• Arrange follow-up meetings i.e. principals, assessments within 1 week post tour.
• Compile tour templates learning stories and other materials to improve on-ground conversion 
• Advocate for the EtonHouse learning pathway beyond pre-school
• Ensure that the school website has accurate and up-to-date information
• Attend school functions and open days that may be held outside of the contracted hours as required 
• Providing outstanding customer service that is personalised and in alignment with the organisation’s culture and values.
• Support all media and brand and marketing events and requests
• Update the AI bot templates on a regular basis to keep them relevant and use campaigns from time to time to remarket and enhance conversions
• Be responsible for your own PD by staying up-to-date with all platforms used by the PL team
• Support families with student pass applications 

Admissions 

• Handle all admission and withdrawal processes and documents 
• Monitor and track student numbers, agent referrals, withdrawal data  
• Develop documents that facilitate the admissions process

Administrative Duties

• Handle all student registration documents
• Maintain and update student records
• Collection of school fees
• Issue receipts
• Assist in any backend finance paper work for the campus

Others

• Any other duties as directed from time to time

• Diploma Holders with at least 2 to 3 years of related work experience in a sales management / business development role in the education services or a service-orientated industry
• Sales management experience is desirable
• Customer service experience is essential in dealing to both existing and prospective parents
• Experience  working in a school environment would be an added advantage
• Possess a collaborative attitude and work well in a team orientated work environment
• Excellent written and verbal communication skills
• Results orientated with a hands-on approach
• Ability to multi-task is essential for this position

Job Highlights

• Pre-opening team
• Dynamic work environment
• Open and collaborative culture

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore’s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design.

Responsibilities:

• Assist the Restaurant Manager in the hiring, training, scheduling, and supervising of restaurant staff.
• Ensure all employees adhere to company policies and procedures, including health and safety regulations.
• Assist in the development and implementation of restaurant policies and procedures, including training programs and standard operating procedures.
• Ensure that all guests receive exceptional customer service and that their needs are met in a timely and professional manner.
• Work with the Restaurant Manager to develop and execute marketing and promotional programs to drive business and increase revenue.
• Ensure that the bar operates within the budget, maximizing revenue and minimizing expenses.
• Maintain accurate records of inventory, orders, and sales, and provide regular reports to the Restaurant Manager.
• Manage daily operations of the restaurant, including opening and closing procedures, overseeing reservations, managing inventory, and ensuring cleanliness and sanitation standards are met.
• Train and supervise restaurant staff, ensuring high-quality service is delivered to all guests.
• Maintain an inventory of wines, ensuring all bottles are stored properly and rotated regularly to maintain freshness.
• Conduct regular wine tastings for staff to increase their knowledge of wine and the ability to recommend and pair wines with dishes.
• Develop and maintain relationships with wine distributors to ensure the restaurant has access to a diverse selection of wines.
• Ensure all bar equipment is functioning properly and schedule maintenance or repairs as needed.
• Stay up to date with industry trends and attend industry events and conferences to network and stay informed.

Qualifications:

• Proven experience as an Assistant Restaurant Manager, preferably with a focus on high-end dining.
• Sommelier certification or equivalent experience and expertise in wine selection and pairing.
• Excellent communication and interpersonal skills, with the ability to lead and manage a team.
• Strong organizational and multitasking skills, with the ability to prioritize tasks in a fast-paced environment.
• Knowledge of restaurant operations, including inventory management, sanitation standards, and financial reporting.
• Professional Certification in hospitality management, culinary arts, or a related field preferred.
• Experience with scheduling and labor cost management.
• Proficient in computer skills, including MS Office and restaurant POS systems
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Roadshow Assistant

Working days & hours: Weekends 9am-6pm (Full day or Half Day)

Location: 1 Marine Parade Central Parkway Centre #06-07 Singapore 449408

Salary: Hourly $12-$15

Responsibilities:-

• Work with event site leader closely to ensure events run smoothly
• Provide good customer service and answer customers' enquiries

Requirements:-

• Min. GCE 'N' level and above
• Applicants with prior experience in education industry is an advantage
• Able to commit minimum 3 months
• Immediate starters

Job Description

• To handle walk-ins and new enquiries on the services provided by the centre
• To handle parents’/students’ enquires on class timings/ services/ etc • To assist with liaising work with parents and students on any changes to schedule
• Planning of student activities/post-exam activities and curriculum
• Ensuring smooth operation of the centre
• Deliver lessons in an engaging and dynamic manner, based on our curriculum and pedagogy
• Develop lesson materials and provide feedback to help students achieve visible improvement in academic results
• Engage students and help them realise their potential
• Teach Primary to Secondary and IB Chinese Subjects

Requirements:

• Degree obtained from Singapore Local Government Universities or Universities of China
• Experience in Managing tuition centre
• Strong in Chinese and language Subjects
• Demonstrate passion in education – committed to nurturing the students and makes effort to continually improve yourself
• Dynamic and confident, with an approachable disposition
• Strong communication (both spoken and written) and interpersonal skills
• Required to work on weekends
• Candidates with prior teaching experience are preferred
• Fluent in Mandarin

Tenure Track faculty position in Computer Science

The School of Computing and Information Systems (SCIS) at the Singapore Management University (SMU) has two tenure track faculty position, Assistant professor, in the discipline of Computer Science & Engineering.

We strategically hire to build critical mass and innovative capability in our core research areas and integrative research domains. In particular, we are looking to significantly expand our faculty expertise in Cognitive Computing, Computational Neuroscience, Ethics and Trust in AI, Multimedia (3D Computer Vision/Graphics, Virtual/Augmented Reality, Metaverse), Human and Social Aspects of Software Engineering, Sustainable/Green Computing, System Security and Distributed System Security.

OUR CORE RESEARCH AREAS

• Artificial Intelligence & Data Science
  • Data Management & Mining, including databases; data mining; natural language processing; data visualisation and analytics; recommender systems; social sensing and activation.
  • Decision Making & Optimization, including large-scale optimization and meta-heuristics; economic paradigms (game theory, mechanism design, electronic markets); agent modeling and simulation; agent planning, scheduling and decision support; agent learning and adaptation; reinforcement learning and inverse reinforcement learning.
  • Machine Learning & Intelligence, including machine learning and adaptation; deep learning; computer vision; machine intelligence; explainable AI; cognitive/brain-inspired computing; human-centric AI; intelligent assistants; intelligence augmentation; human-in-the-loop AI.
• Human-Machine Collaborative Systems
  • Pervasive Sensing & Systems, including sensing & sensor information processing; IoT and embedded systems; robotics systems; mobile and pervasive systems; context-aware and edge computing platform; embedded AI; cognition understanding.
  • Multimedia Systems, including generative media; social media; multimedia search; computer graphics; augmented reality; virtual reality.
  • Human-Computer Interaction, including accessibility; human-AI interaction; human-robot interaction; information visualization; collaboration systems; wearable computing.
• Information Systems & Technology
  • Software Engineering, including AI for SE; SE for AI; software analytics; formal methods; software testing; software maintenance & evolution; human-aspects in SE; engineering IoT, Cyber-Physical Systems & drones; sustainable SE.
  • Cybersecurity, including decentralised/distributed trusted systems; biometrics; computer forensics; data, media content and related applications security and privacy; software and system security; information security and usability; information security economics and risk analysis, modeling & metrics.
  • Information Systems Management, including economics of IT and management science; empirical methods, econometrics, and policy analytics; sharing economy and IT platforms; digitalisation and process transformation; fintech; marketing and healthcare IT; information security, technology innovation and IT impacts; interdisciplinary studies across the core areas.

OUR INTEGRATIVE RESEARCH DOMAINS

• Computing Practice & Education
• Urban Systems & Operations
• Active Citizenry & Communities
• Safety & Security

While we encourage and nurture applied research addressing real-world problems, we simultaneously cultivate and value big ideas, and research that is intellectually deep and thought provoking. Our faculty target their academic output primarily in the most-selective, academically prestigious venues. We want our faculty striving to create research outputs that advance thinking and scholarship in the core research areas, and also seeking real-world impact in the integrative research domains in “the world of business”.

We offer extremely attractive salary and benefits that are usually superior to international competitive benchmarks.

ABOUT THE SMU SCHOOL OF COMPUTING AND INFORMATION SYSTEMS

A premier university in Asia, the Singapore Management University (SMU) is internationally recognised for its world-class research and distinguished teaching. Established in 2000, SMU’s mission is to generate leading-edge research with global impact and produce broad-based, creative and entrepreneurial leaders for the knowledge-based economy. SMU education is known for its highly interactive, collaborative and project-based approach to learning, and for its technologically enabled pedagogy of seminar-style teaching in small class sizes.

The School of Computing and Information Systems (SCIS) offers an exceptionally supportive and inspirational environment for academic scholarship and research, applied R&D projects, and innovative education initiatives. We currently have over 40 tenure-track faculty members working across research areas in computer science & engineering, and information systems management. They are complemented by over 20 practice & education faculty members who focus on teaching, translation and pedagogical research.

Our Research. We are passionate about our research. We aim for excellence both in fundamental contribution to academic knowledge, as well as in creating technology with practical impact. Real-world industry sectors provide SCIS with a testbed and laboratory for experimentation, as well as a fertile breeding ground for new ideas. Our faculty and students apply their research results to solve real problems in a variety of industry settings and to create IT applications and systems. At the same time, our faculty actively publish in top-quality Computer Science and Management Science conferences and journals. On our faculty are several world-class scholars and rising stars in their respective disciplines.

We are committed to supporting the development of our faculty. Besides start-up support and career mentoring for junior faculty, their Ph.D. students are funded by the school rather than paid from their research grants. SCIS faculty members are encouraged to collaborate on innovative research projects and also on integrative and interdisciplinary projects. SMU as well as Singapore government agencies, such as the National Research Foundation, provide generous support for high-quality research proposals.

A noteworthy example of our funded research is the Living Analytics Research Centre (LARC), operated jointly with Carnegie Mellon University; LARC focuses on building technologies for Social Media Sensing and Analytics, and applying them in Singapore’s Smart Nation initiatives. In the area of Cybersecurity, SCIS has a Secure Mobile Centre that conducts research into mobile device, cloud, and platform security.

Our Education. SCIS has more than 70 students taking the Ph.D. in Information Systems and Ph.D. in Computer Science programmes. Ph.D. students can concentrate in any of our computer science oriented research areas, or in our management science oriented Information Systems & Management research area.

SCIS recently launched a new Professional Doctoral Degree, Doctor of Engineering (EngD). The programme aims to train students to become IT leaders with deep technical expertise for innovating, designing and managing complex IT systems.

SCIS also offers Master of IT in Business (MITB), a professionally oriented coursework programme, which has more than 400 students. The programme supports a Financial Technology & Analytics track focusing on FinTech and the integration of Technology & Operations in Banking, an Analytics track focusing on applied analytics for business, consumer and social insights, as well as an Artificial Intelligence (AI) track that emphasises building AI-enabled business applications.

Additionally, we have over 1,800 undergraduate students in our B.Sc. (Computer Science), B.Sc. (Information Systems) and B.Sc. (Computing & Law) programmes. The programmes have been remarkably successful in demonstrating educational innovations and creating a culture of learning, establishing external linkages and partnerships with industry, government and the social sector, and with job placement. We have an entrepreneurial student body, and many SCIS undergraduates have gone on to create or participate in start-ups.

QUALIFICATIONS

We are continuously on the lookout for outstanding faculty candidates at all levels:

• Fresh Ph.D. graduates
• Postdocs looking for a faculty position
• Ph.D. holders who are currently in industry but want to return to faculty and research work
• Mid-career or senior faculty

Tenure track faculty must have Ph.D. qualification in a relevant discipline (such as Computer Science, Computer Engineering and Information Technology) along with an outstanding research record.

Singaporeans selected for tenure track faculty positions may be considered for the Singapore Teaching and Academic Research Talent (START) Inauguration Grant. Details on the grant application procedure may be found here: https://www.smu.edu.sg/moe-start/inauguration-grant.

Interested candidates are invited to submit a cover letter (indicating which of the above Core Research Areas your research interest belongs to), curriculum vitae, research and teaching statements, three recommendation letters, and three samples of published work to:

SCIS Faculty Recruitment
Singapore Management University
School of Computing and Information Systems (SCIS)
80 Stamford Road
Singapore 178902
Republic of Singapore
E-mail: [email protected]
Website: scis.smu.edu.sg

JOB SCOPE

We are seeking to hire a highly organised, detail-oriented, and versatile Administrative and Project Assistant to join our team. Someone with experience in similar roles in the field of market research will be advantageous. This role has two primary functions:

Administrative Support

• Provide high-level administrative support to company executives.
• Assist with travel planning, expense claims and meeting arrangements.
• Assist or handle special projects and tasks (such as organising events, staff engagements, CSR initiatives, etc.) assigned by executives.
• Undertake general office management duties such as upkeeping of the office, managing vendors and maintaining office supplies and equipment.
• Handling inbound/outbound communications, postal and courier requirements.
• Support in record-keeping, data entry and generating reports.
• Provide human resources support such as new employees’ onboarding, advertising positions, screening applicants, and organising interviews.
• Support the broader team with adhoc administrative requests.

Project Management

• Coordinate project logistics to ensure timelines and deliverables are met.
• Assist in the initial setup of projects such as surveyors/respondents’ recruitment, liaising with vendors, prepping necessary tools and incentives, and organising briefing.
• Monitor fieldwork progress across projects
• Assist in vendor management and onboarding
• Support in cost management – from tracking to documenting expenses.
• Prepare data and provide support for data analysis and reporting

JOB REQUIREMENTS & EXPECTATIONS

• Minimum 2-3 years’ experience in administrative and/or project support
• Experience specifically in project managing in the field of market research will be advantageous, otherwise candidates without experience in market research must be willing to acquire new skills and knowledge.
• GCE ‘O’ level, NITEC or relevant certifications (e.g. project management or secretarial)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and time-management skills.
• Detail-oriented and able to multitask effectively.
• Resourceful, versatile with strong problem-solving skills and a proactive attitude.
• Only applicants with eligibility to work in Singapore can be considered.
• Salary range: $2200 to $2600 (Depending on experience and qualification)

ABOUT US

Welcome to the Insights Table. We are a market research agency that see ourselves being able to do better for the industry. On our table, we are proud of our drive, conviction, and authenticity to deliver best-in-class insights and value to our clients. We strive to create a work environment that excites and motivates our people on the table. An environment where individuals can be excited about starting their day, with a purpose, every day.

This is a table where insights are uncovered, curiosity leads to answers, important agenda are discussed, and informed decisions are made. Above all, everyone on the table enjoys coming together.