We are seeking an experienced and dynamic professional to join our team as the HR Director and Head of Admin and Branding Department. This role will encompass leadership responsibilities across human resources, administration, and branding functions within our organization. The ideal candidate will possess strategic vision, strong leadership capabilities, and the ability to drive organizational excellence through effective management of both people and brand identity.

Key Responsibilities:

1. Human Resources Leadership:

• Develop and implement HR strategies aligned with the organization’s overall objectives.
• Oversee recruitment, selection, and onboarding processes to attract and retain talent.
• Drive employee engagement initiatives and foster a positive organizational culture.
• Lead performance management and talent development programs.

2. Administration Oversight:

• Manage administrative functions including facilities, office management, and logistical support.
• Ensure compliance with regulatory requirements and internal policies.
• Optimize administrative processes to enhance efficiency and cost-effectiveness.
• Supervise procurement and vendor relationships to support operational needs.

3. Branding Department Leadership:

• Working with the Director of Branding, develop and execute branding strategies to enhance the organization’s market position and brand equity.
• Collaborate with the Director of Brand Communication to ensure consistent brand messaging and visual identity.
• Monitor market trends and consumer insights to drive innovative branding initiatives.
• Be involved in overseeing the development of marketing collateral, campaigns, and promotional materials.

4. Team Leadership and Development:

• Provide leadership and guidance to the HR, Admin and Branding team.
• Foster a collaborative and inclusive work environment that encourages creativity and continuous improvement.
• Set clear goals and performance expectations for team members.
• Support professional development and career growth opportunities for departmental staff.

5. Cross-functional Collaboration:

• Collaborate with senior management and department heads to align HR, admin, and branding strategies with overall business objectives.
• Act as a strategic advisor to senior leadership on matters related to organizational development and brand management.
• Champion initiatives that promote organizational excellence, diversity, equity, and inclusion.

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm
• Payroll Calculation and Payroll Processing

Job Responsibilities:

Human Resource

• Manage recruitment activities such as posting job advertisements, scheduling interviews and preparation of employment agreement
• Responsible for new hires onboarding and offboarding of separation staff
• Execute performance management process, administer benefits and compensation packages and insurance policy
• Responsible for sourcing and implementation of training programs that meet staff developmental needs
• Maintain accurate personnel records, ensuring compliance with HR policies and labour regulations.
• Coordinate payroll processes to ensure accuracy in monthly pay processing
• Handle work passes and statutory surveys
• Prepare regular HR reports and metrices

Administration

• Schedule and coordinate meetings for senior executives, prepare presentation materials or logistics arrangement
• Make travel arrangement such as booking of flights, accommodations, ground transportation and visa application
• Manage expense reports and claims matters
• Oversee general office operations to maintain clean and efficient work environment, maintain office supplies and timely servicing of office equipment
• Attend to guests and visitors in a friendly and professional manner
• Perform any other tasks as the need arises

Job Requirements:

• Professional qualification with prior experience in HR and office administration or secretarial support
• Familiar with labour regulations, related compliance and HR management practices

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working days: Monday to Friday
• Working hours: 9am – 6pm

Job Responsibilities:

• Assist the sales team by providing information, preparing quotations, and coordinating the sales process from inquiry to order placement
• Create and send invoices to clients for products and services rendered and follow up on overdue payments
• Generate leads through various channels including online platforms, networking events, referrals
• Coordinate with the finance department to track and manage payment collections
• Negotiate terms and conditions with clients to secure deals and contracts
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma and/or Degree in Business, Marketing or any related field with at least 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Scope:

- Prepare and dispatch survey forms, monitor returns and remind respondents via phone call to encourage timely returns;

- Clarify price changes with respondents;

- Perform data entry of prices collected;

- Keep the CPI codes and selected/reserved status up-to-date and consistent across data files to facilitate the loading of input files;

- Prepare excel working file for the parallel collection of prices from establishments via web extraction;

- Assist on various admin tasks; and

Cover price collection via fieldwork when necessary.

Requirements:

- Work arrangement: 3 days on-site (Mon, Tue and Fri), 2 days WFH (Wed, Thu)

- Company EZ-Link card will be provided to cover the cost of bus and MRT if being activated for fieldwork.

Contract Period:

Feb to Dec 2025

Working Pattern:

Mon, Tue, Thu, Fri : 8.30am - 6.00pm (8.5h);

Wed : 8.30am - 5.30pm (8h)

Reg No: 96C4864

EA License No: R22110839 PHANG SOON SIANG, ALOYSIUS

Duration: 6 months contract (Convertible!)

Location: Bishan

Responsibilities

• Manage office supplies and inventory, including ordering and restocking as needed.
• Coordinate and schedule meetings, appointments, and travel arrangements for staff.
• Assist in organizing and maintaining files, records, and documents.
• Handle incoming and outgoing correspondence, including emails and phone calls.
• Provide administrative support to various departments as needed.
• Assist with event planning and coordination.
• Maintain office cleanliness and organization.
• Assist with onboarding new employees and conducting office tours.
• Handle confidential information with discretion.
• Perform other duties as assigned.

Requirements

• Proven experience as an Admin Executive or similar role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office suite.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Fluency in English; proficiency in Mandarin is advantageous to liaise with Mandarin-speaking associates.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/details/10925

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Jobscopes of the position Includes:

1) Customer Service

2) Arrange Servicing Schedule with customer

3) Arrange Installation Schedule with customer

4) Keep track contract renewal

5) Keep and maintain records (Data Entry)

6) Provide Quotation

7) Ordering of stocks

and Any Ad-hoc Duty assigned when required.

Job Descriptions & Requirements

Job Descriptions :

- Coordinating with technicians and clients on the service appointment.

- Update data and prepare scheduler, prepare quotation and related documents

- Handle day to day administrative and accounting duties

- Liaise with suppliers, obtain cost and submit quotations to clients

- Other duties as assigned.

Requirements:

- Candidates must possess at least Diploma, Degree or equivalent.

- Preferably executive specializing in air conditioning

- Able to communicate and written in Japanese

Additional info:

- Mon-Fri and Alternate Saturdays till 1pm

- Salary will be commensurate with qualification and experience.

We regret that only shortlisted applicants will be notified.

Scope:

• Provide efficient, high-quality HR service delivery to employees, line managers, and HRBPs in assigned locations.
• Deliver a coherent transactional processing service, providing high-quality advice, support to managers and employees, and query resolution throughout the employee’s life cycle.
• Manage all the employee-related data entry into the HR system.
• Ensure integrity, consistency, and security of all data you deal with.
• Perform regular audits and reconciliation to ensure consistency and accuracy of the HR data maintained.
• Manage the HR shared services ticketing tool and ensure all requests/queries are attended to promptly.
• Actively contribute to case analysis and identification of issue trends.
• Ensure key performance metrics including Service Level Agreements (SLAs) are met.
• Generate timely and accurate HR reports for data analysis and provide insights where applicable.
• Participate in new technology implementation, system enhancements, and continuous improvement efforts.
• Update and maintain all related knowledge management documents (e.g., SOPs, desktop procedures, and process workflows).
• Support the annual HR cycle including Merit, Incentive, Year-end, Audits, and the like.
• Build strong mutual trust and relationships with key stakeholders and keep regular communications with them to obtain feedback on daily operations.
• Support of employees and managers regarding HR queries as well as administrative implementation of those
• Operational support of specialized HR departments (HR Business Partner, Talent Acquisition, Talent Management)
• Any adhoc duties assigned

Requirements:

• Minimum Diploma/Bachelor's degree in business administration with a focus on human resources
• Minimum of 2- 5 years of experience in operational HR/Shared Service platform
• Understanding of HR technology landscape, including HRIS, payroll, recruitment, and performance management systems is ideal/advantageous

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Property Officer Admin

Monday- Friday 9am-6pm

Salary : $2500-$3200

Location :Mountbatten

Job Responsibilities:

• Handling feedback or complaints received from tenant/buyer
• Maintaining proper records of feedback or complaints
• Liaise with tenants for renovation submission
• Liaise with tenant / buyer / contractors for necessary works.
• Tracking of reinstatement / repair works / servicing schedules.
• Other ah-hoc duties as assigned

Requirements:

• Minimum Diploma level
• with relevant cert can apply ( Training provided)

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Sales Admin

(Imports, Exports, and Logistics)

• Location: Clarke Quay
• Working Hours: 5 days/44 hours
• Salary Range: S$ 2,500 - 3,500+

Job Summary:

We are seeking an experienced Sales Admin to manage our imports, exports, and local logistics operations for a leading brand in retail industry. The ideal candidate will have a strong background in sales administration, logistics, and customer service.

Responsibilities:

• Manage and coordinate imports, exports, and local logistics operations
• Ensure compliance with relevant regulations and laws governing imports and exports
• Provide sales support and customer service to clients
• Process sales orders, invoices, and other related documents
• Maintain accurate records and reports on sales, inventory, and logistics operations
• Collaborate with internal stakeholders to resolve logistics and sales-related issues
• Identify opportunities to improve logistics and sales processes

Requirements:

• Relevant experience as sales admin or related field
• Strong knowledge of imports, exports, and local logistics regulations and procedures
• Proficient in Microsoft Office and Email writing skills

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Duration: 6 Months Contract

Location: Pioneer

Job Description

1. To ensure an efficient operation of graduate studies.

- Admission

- Logistics planning for timetable and examinations

- Courses and timetabling

2. Simple statistical data compilation

3. Provide a supportive/engaging environment to faculty members and graduate students.

- Assist on enquiries pertaining to graduate studies.

4. Finance Matters

- Following up and sending reminders to students for outstanding fees payment, processing lecturer’s claim submission

5. Data Entry

6. HR matters

- Preparation of contract drafts etc.

7. Other ad hoc duties assigned

Requirement

• Minimum Degree in any field
• No experience is needed as training will be provided

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Location: Jurong East

Duration: 6 Months Contract

Working hours: 830am to 530pm (Mon-Fri)

Key Responsibilities

• Accurately input and maintain data into our systems, ensuring data integrity and consistency.
• Assist in the evaluation of potential vendors, collecting and analyzing relevant information.
• Verify vendor information and transactions in our SAP system to ensure accuracy and compliance.
• Perform various administrative tasks as needed, such as document preparation, filing, and report generation.
• Provide support for ad hoc analysis and reporting as required.
• Other ad hoc duties assigned.

Requirements

• Diploma or university degree in Procurement, Logistics, or Supply Chain Management preferred.
  • Proficiency in MS Office Suite (Excel, Word and some knowledge of Power Automate would be useful but not mandatory.)
• Previous experience in an administrative role, preferably within a procurement or supply chain environment.
• Familiarity with SAP systems, Microsoft office.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

• MNC Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Respond to all incoming calls regarding the customers’ issues, especially relating to termination requests and turn them into contract renewal
• Answer all incoming calls promptly and effectively in an efficient and professional manner
• Document all calls and actions taken into the system ensuring that all updates and amendments are accurate
• Follow through and take ownership of all queries from customers where possible
• Work towards KPI set by Leader
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Office Administration or relevant field
• Possess minimum 1-2 years of relevant experience in call centre working environment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Working days: 5days
• Working Hours: 9am – 6pm
• Working Location: Neil Rd (Chinatown)
• Salary: $2800 - $3500

Responsibilities & Duties

Account

• Maintaining accounting and related records (HongKong , Korea, UK,

Netherlands, Germany etc.)

• Completing the periodic and annual audit

• Ensure payments are checked, verified, authorised and approved

• Timely preparation and closing of accounts

• Support and advise project team on financial & accounting matters

• Review and implementation of accounting procedures and policies

Admin

• Manage general communication such as post, deliveries, couriers, etc.

• Manage supply of stationery and other office supplies

• Coordinate the travel arrangements for office on their travel arrangements

and logistics (bookings, visa applications, invitations letters)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Duration: till 31 Dec 2025

Location: Novena

Responsibilities

• Support media monitoring by issuing a daily summary of related news and updating relevant information for analysis
• Assist in day-to-day media requests, and onsite media management for events
• Develop compelling story angles for media pitches
• Assist with the scheduling of media cultivation sessions
• Conduct media research to inform and enhance communication strategies
• Manage timelines and deliverables for various components of the project, ensuring timely completion
• Assist in proofreading and fact-checking of communications materials prior to publication
• Support planning for launch event, including preparation of event materials and management of on-site logistics
• Support the team with other ad-hoc tasks as required

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10850

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Scope:

• Provide administrative support to theprogrammes with admissions processes
• Coordinate, schedule and administer admissions interviews and scheduling
• Provide post-interviews administrative support
• Assist to coordinate and schedule overseas coffee chats
• Assist to answer general enquiries on programmes and application process
• Assist to execute outreach campaigns, event publicity, content creation and video production
• Assist to update presentations, and other documents where required
• Provide logistical and onsite support at events such as fairs, exhibitions, masterclass, information sessions, webinars, coffee chats, yield events, organisation presentation

Key competencies and qualifications requirements:

· Degree in any field, Business or Marketing major is preferred

· Minimum of 1 - 2 years relevant experience is preferred

· Process-oriented mindset

· Organised and meticulous with attention to details

· Excellent organisational and time management skills

· Strong in communication, presentation and stakeholder management skills

· Digital literacy in Office and knowledge in cloud software is advantageous

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Your new company

A local company that provides offshore support services is looking for a HR Manager to lead the HR, admin and facilities department.

Your new role

Reporting to the chairman, your role includes but not limited to the following:

• Manage all HR-related activities for Singapore offices, including payroll, employee engagement, benefits, facilities, and administration.
• Provide HR guidance to senior management and regional offices.
• Develop and implement best practices, procedures, and policies.
• Oversee international mobility, performance management, talent acquisition, compensation, benefits, and change management.
• Compensation & Benefits
  Develop market salary benchmark reports and provide HR business partnering support.
  Ensure compliance with labor legislation and organizational policies.
  Lead and develop the HR team, and oversee facilities and admin personnel.
  Develop and implement organization-wide performance management strategies and compensation structures.
  Ensure compliance with governmental regulations for C&B reporting, payroll, and audits.
  Design and administer C&B policies, programs, and practices, including job grading, insurance, and performance share plans.
  Conduct market research, salary benchmarking, and labor market surveys to inform C&B decisions.
  Lead annual salary reviews, bonuses, and performance management cycles.
  Manage HR projects and provide backup support for payroll processing.
• Talent Acquisition:
  Perform headhunting functions through job portals and cold calling
  Develop and review talent acquisition workflows and processes
  Conduct end-to-end talent acquisition processes
• Learning & Development:
  Manage Talent Internship Programme, Talent Retention Programme, and Graduate Attachment Programme
  Identify learning and development needs with business leaders and implement initiatives
  Lead the selection of key organizational training programs
  Manage the organizational training budget
• Employee Relations & Grievances Handling:
  Conduct employee engagement workshops and health talks
  Manage disciplinary procedures, conduct investigations and employee inquiry to resolve workplace and employee issues

What you'll need to succeed

• Minimum 8–10 years of HR experience, preferably in the shipping or logistics industry
• Experience leading a team
• Experience using Timesoft payroll system is a MUST
• Experience handling dormitory workers / blue collars workers
• Candidate with short notice preferred

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us at [email protected] for a confidential discussion on your career.

EA Reg Number: R1439497
EA Licence Number: 07C3924 | Company Registration No: 200609504D

Job Description:
Handling the full process of picking, packaging and labelling of products before delivery.
To handle day to day administrative tasks, including documentation and record-keeping
Perform routine stock take and general housekeeping
Any other ad hoc duties as assigned

Requirement:

Responsible individual with good working attitude
Comfortable to work in non-air con environment
Comfortable to work on Weekend and Public Holiday

Ask & Embla is looking for part-time warehouse assistants to support our Operations and Logistics team in accurate inventory checking and packing.

This role will report to our warehouse in Kallang.

What You'll Do:

• Being involved in operations—picking and packing of daily orders
• Perform duty of receiving, checking, labelling and repacking of products
• Assist in stock take when required
• Perform other duties as required

Who You Are:

• Organized with a strong attention to detail
• Able to start work immediately
• Able to work in a fast-paced environment and solve problems quickly
• Ability to work efficiently and independently
• Able to work and function in a team

Who We Are:

Ask & Embla is a rapidly growing alternative body jewelry brand based in Singapore with a collective following of more than 500,000 across our social media channels. As an e-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla, we’re passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries. We are building the foundation to expand several business verticals beyond e-commerce, while supporting existing business functions for fulfilling thousands of orders each month.

At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so they can do it with pride.

Ready to Join Us?

If you thrive with work requiring attention to detail and are interested in gaining exposure to an e-commerce fashion brand, we encourage you to apply! You may submit your resume through this Indeed posting.

Learn More about Ask & Embla:

Website - https://askandembla.net/

Instagram - https://www.instagram.com/askemblastore/

Facebook - https://www.facebook.com/AskEmblastore/

Pinterest - https://www.pinterest.com/askemblastore/

TikTok - https://www.tiktok.com/@askandembla

You will assist and accompany patients within and outside the hospital, as well as collect and deliver any patient-related items within the hospital. You will also perform simple administrative duties and handle some general housekeeping duties.

Requirements:

• GCE N levels/ O levels or Secondary School education with minimum 2 years of working experience.
• Able to speak, read and write simple English.
• Basic IT knowledge is required to handle e-system, computer and smartphones.
• Able to multi task and work ina fast paced environment.
• Job requires frequent walking.
• Must be able to perform 2 rotating shift (including weekends and public holidays)

Responsibilities:

- Assist the Manager in leading the management team.

- Ensure smooth daily operations, planning, and administration of all cinemas, adhering to operational procedures and standards.

- Implement initiatives to address undesirable situations, such as high staff turnover, and customer complaints.

- Identify and develop staff with potential for career progression.

- Participate in staff motivation and retention exercises.

- Oversee and handle all staff issues and cases at the locations.

Requirements:

- Diploma holder with experience in F&B, hospitality, or retail industry.

- Objective and rational thinker in introducing and executing new and improved procedures.

- Facilitate and raise the level of employee engagement at all locations.

- Able to perform rotating shifts with flexible working hours.

Location: Singapore Islandwide

5-day work week

Roles & Responsibilities

Responsibilities:-

Supervise daily warehouse activities and team members, including quality assurance, inventory control, space management, logistics, floor productivity, inbound & outbound shipping and delivery arrangement- Meet all the KPI targets regularly and analyze productivity and develop actionable plans for loss prevention- Manage logistics for transporting items to customers and company facilities, communicating with drivers to ensure efficient delivery of packages-Comply with export regulations and deliver products to customers accurately

Requirements:-

Three or more years of experience in warehouse management, candiates with experience working in B2B chiller/cold room with 5 to 7 degrees will be highly preferred- Excellent problem-solving skills and leadership qualities- Possess strong communication and interpersonal skills, with a good command of English- Ability to work collaboratively with all levels of company staff- Ability to deliver effective feedback, both written and verbal- Work experience in a start-up is highly preferred.- Possess high proficiency in Microsoft Office (Microsoft Excel, PowerPoint and Word)

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

To assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the Front Office Manager in personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service.

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assist the Front Office Manager to select, hire, and train employees to meet the hotel's standard of service.
• To assist Front Office Manager in supervising, organising, directing and coordinating the staff and activities of the Front Office.
• To have Front Office managerial presence felt behind the Reception counter; ensure that Front Office Employees perform their daily duties according to required standards.
• Emphasis will be on the assignment of rooms for all arrivals, and this includes the training of the Guest Relations Executives in this aspect of the job.
• Check and ensure that consistency in the service for guest is maintained from the reservation stages to the final departure.
• To plan and prepare work schedules for Duty Manager and Front Desk personnel.
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds on the basis of established procedures.
• Monitor and control guest's credit status to ensure that payment is collectable and received on time. Perform a regular follow up for pending payments to ensure that they are collected.
• To coordinate with security in the investigation of irregularities and undesirable guests.
• Monitor and control the rooms’ situation in connection with reservations, daily occupancy and rooms’ availability to ensure maximum revenue through effective yield management.
• Attend department heads meeting in the absence of the Front Office Manager or other meetings as required.
• Be familiar with all Accounting Standards and Procedures pertaining to rooms revenue and advise staff concerned to adhere to them in daily operations.
• Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.
• Participate in the inspection and checking the preparation for VIPs and ensure that they will receive proper treatment as VIP during their stay with the hotel.
• Keep updating with new Standards, Procedures and other information and advise Front Office section heads accordingly.
• Perform other duties related or unrelated to Front Office Department or as assigned by Front Office Manager, or the Management.

ASSISTANT MARKETING MANAGER

An assistant marketing manager typically has a wide range of responsibilities, which can include:

· Implementing marketing plans, including creating advertisements for different media channels and buying ad space in order to promote a product or service

· Researching current trends and competitor offerings in order to develop new products or improve existing offerings

· Evaluating the effectiveness of marketing activities in order to determine whether goals were met and additional measures are needed

· Developing and executing marketing strategies and plans for products or services using knowledge of marketing principles and techniques

· Working with digital media outlets such as social media channels, blogs, video sharing sites, and news websites to promote products or services

· Researching new market segments that could be served by current offerings or identifying new opportunities within existing markets

· Preparing reports on marketing activities, including expenditures and results achieved, in order to track performance and identify areas for improvement

· Coordinating with outside vendors who help create and distribute marketing materials such as graphic designers or advertising agencies

· Managing the day-to-day operations of an organization’s marketing department, including hiring staff and overseeing their work