Job Descriptions of Senior Accounts and Administrative Executive

· To assist in maintaining full set of accounts;

· To assist in GST and CPF submission;

· To assist in CPF and GST submission;

· To assist in procurement

· To assist in Human Resources tasks when instructed to;

· To assist in monitoring the aging of receivables and follow-up on collections;

· Perform monthly reconciliation of vendor statements of accounts and ensure payments are processed timely;

· Other accounts and administrative related works as instructed;

· Maintains an organized workplace;

· To work as part of a team;

· Administrative tasks such as photocopying, scanning, answering of phone calls, filling & documentation, etc.;

· To ensure you maintain a clean and safe workplace;

· To undertake any other such tasks as may be assigned from time to time by your immediate supervisor.

Job Responsibilities

• Overseeing day-to-day operations of the Clinic to ensure a smooth and seamless delivery of services

• Perform reception duties such as registration of patients, answering phone and email queries, scheduling of appointments, referrals and insurance claims

• Cashier duties and manage patient enquires

• Manage the duties of Clinic Cordinator

Job Requirements

• Candidate must possess at least Professional Certificate/NiTEC in Accounting

• Proficient in Microsoft Office applications

• Customer service oriented

• Preferably experience in Healthcare / Medical care

• Good communication skills (phone and email)

• Able to work independently in a dynamic environment with a passion for improving operations

• Procurement & Category Management Experience
• Stakeholders Management

Responsibilities

• Comply and uphold the integrity of the Group’s Procurement policy and procedures.
• Responsible for managing assigned Categories
• Manages the Source-to-Pay (S2P) process including sourcing of vendors, ITQ/ Tender, bid clarifications, negotiations, issue PO and facilitate vendor payment.
• Administer Purchase Orders and Contracts.
• Perform analysis and evaluation of vendors’ proposals.
• Negotiate with shortlisted vendors for best prices, delivery time, delivery term, payment term and other Contractual terms.
• Manage vendors, cost, quality and delivery performance.
• Provide support and guidance to stakeholders with regard to Procurement policy and procedures.
• Maintain documentation of all purchases and ensure traceability for audit.
• Follow up with vendors to ensure on-time delivery or any discrepancies.
• Identify cost saving opportunities and Term Contracts.
• Monthly reporting to Management.
• Maintain Contract database and ensure expiring Contracts are renewed timely.
• Any other ad-hoc duties as assigned

Requirements:

• Possess a Degree / Degree
• Possess minimum 5 years of related Procurement & Category Management experience
• Prior experience in sourcing of vendors and formulation of Contracts
• Possess sound knowledge of Contract Terms and Conditions
• Skilled in negotiations with vendors
• Ability to adapt business requirements and acquire Category/ product knowledge through close engagement with stakeholders
• Resourceful, meticulous and accurate with numbers
• Proactive with a strategic mindset and hands-on attitude

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Responsibilities:

• Ensure compliance with all employment laws and regulations.
• Stay updated on changes in work legislation and industry standards.
• To perform full spectrum of HR duties
• Oversee recruitment and selection processes, including sourcing, interviewing, and hiring new employees.
• Develop and implement HR strategies, policies, and procedures.
• Design and run employee training and development programs.
• Maintain HR records, including employee files, compensation, and benefits information.
• Handle employee relations and resolve any workplace conflicts or issues.
• Administer compensation and payroll programs and ensure accurate processing of payroll.
• Develop employee recognition and rewards programs.

Job Requirements:

• Diploma/Bachelor’s degree in Human Resources or a related field.
• Excellent communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Descriptions

• Handle all aspects of clients’ company secretarial matters.
• Manage a portfolio of companies. Provide Corporate Secretarial advice to clients.
• Assist with company incorporation/ striking off
• Attend to routine corporate secretarial matters such as Annual General Meeting, filing of annual return, change of officers, share transfer and allotment, updating registers and minute book etc.
• Customer due diligence (onboarding and ongoing monitoring)
• Ensure compliance with relevant statutory and regulatory requirements.
• Perform any other secretarial duties and support as and when assigned.

Job Requirements

• Diploma/Advanced Diploma/Degree in relevant field, Business Administration, Business Management or others
• Preferably with at least 2 years of corporate secretarial experience in established corporate secretarial firms
• Good command of written and spoken English
• Detailed oriented and able to work well under pressure
• Self-motivated, independent, and able to work with minimal supervision
• Proficiency in Mandarin would be an advantage as dealing with Chinese clients is required.
• Positive working attitude with strong initiative and a team player

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

**We regret to inform that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF ADMINISTRATION PTE LTD and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

PURPOSE:

As our Operations Support Executive, your role is pivotal in ensuring stability, security and performance of our end users across APAC and regional entities. You will collaborate with local and regional technology teams to implement, maintain and optimize endpoint solutions to our staffs. The ideal candidate needs to be highly independent, will possess strong technical acumen, thirst for curiosity and a commitment to delivery quality outputs

RESPONSIBILITIES & TASKS:

• Provide guidance to IT Support Engineers and Helpdesk, working closely to troubleshoot and resolve issues promptly.
• Implement, manage and deploy endpoint solutions to end users in accordance to internal roadmap
• Provide technical support to end user requests and manage user expectations.
• Key contributor for supporting Microsoft solutions not limiting to M365 Admin Center (Intune, MDM, SharePoint & Teams)
• Manage relationships with internal business teams and outsources vendors to ensure timely support and resolution of issues.
• Crafting new guidelines, reviewing existing documentations to keep up to date with evolving times.
• Taking lead in service improvements to strive for optimum performance for existing processes and new solutions.
• Collaborate with different business departments to support company events and VIP meetings.
• Willing to travel and support different office locations within Singapore.
• Any other ad hoc tasks assigned by supervisor.

WHAT WE ARE LOOKING FOR:

• 3 or more years of related IT experience
• Degree in Information Technology / Engineering, or relevant qualifications.
• ITIL certified is an added advantage
• Proven experience in a senior engineer or team leader role. Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Centre
• Proficient in Active Directory, Exchange, SCCM, Win10 and Win11 OS. (Powershell and Windows scripting is an added advantage)
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently with ambiguity under tight schedules

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

We are looking for an experienced Digital Advertising & Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts.

The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Job Description

• Manage and work on the creatives using Canva.
• Assist in the formulation of strategies to build a lasting digital connection with the audience.
• Plan and monitor the ongoing organisation's presence on social media
• Launch optimized online adverts through Facebook, Instagram, Linkedin etc. to increase awareness
• Prepare online newsletters, social media post, and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Management of special highlights which to bring in the right audience.
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors
• Preparation of marketing plan
• Designing and conceptualising sponsorship kits

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Key Responsibilities & Skills:

a. Communications Management

· Develop and implement effective communication strategies for both internal and external audiences.

· Oversee the creation and meticulous vetting of all marketing and communication collaterals ensuring consistent and clear messaging.

b. Content Creation

· Create compelling and engaging content across various channels, including press releases, website content, social media posts, thought leadership articles, and executive speeches.

· Assist in development and production of marketing materials including, but not limited to: social media graphics, bite-sized videos and print collaterals.

· Oversee the company’s social media presence, creating and curating content, scheduling posts and engaging with the audience to build brand awareness.

· Manage content calendar and responsible for ensuring timely updates on all owned channels.

c. Stakeholder Collaboration

· Coordinate and collaborate with cross-functional teams to gather information and insights for content creation.

· Work closely with internal stakeholders (Operations) and external agencies (PR, digital marketing) to ensure cohesive communication and alignment of marketing efforts.

d. Event Planning & Execution

· Support the planning and execution of events hosted by the company such as conferences, workshops and networking sessions.

· Perform other ad-hoc duties as required by the company from time to time.

The Palawan @ Sentosa

We are looking for Information Technology Executive to join our team!

As the Information Technology Executive, we rely on you to:

• Manage and maintain all information systems, IT applications and IT hardware
• Establish and operate the information data centre in accordance to Shangri-La Group IT's guidelines and policies
• Carry out upgrades and modifications in accordance to the business needs of the Hotel
• Provide support and IT training to all users
• Provide solutions to enhance operations

We are looking for someone who:

• Has a passion for Information Technology
• Preferably has relevant experience
• Preferably has a certification in Information Technology or other related discipline
• Follows market trends closely and considers ways to adopt pioneering technology into the business
• Enjoys interacting with people
• Has strong communication and interpersonal skills
• Displays curiosity and takes time to learn and understand new technology trends

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Our esteemed client, an established MNC, is searching for a Finance Executive Position:

Job Responsibilities:

• Carry out forecasts on divisions business, financial planning and budget management function.
• Ensure accurate and timely month-end closing (estimation and actual profit & loss) and preparation of financial reports.
• Monitor and analyse monthly operating results against budget.
• Prepare month end closing report.
• Prepare budget, mid-term and kick off presentation.
• Monitor monthly expenses/ marginal profit and business profit result to enhance organizational effectiveness by getting the organization become more result focused.
• Monitor quantitative and qualitative result and ensure team function successfully.
• Monitor overdue debts and credit control management.
• Responsible for finance teams growth, work schedule and coach & supervise new employees.
• Any other adhoc duties as assigned.

Job Requirements:

• Diploma related to accountancy, business management or finance.
• 3-5 years of relevant working experience in manufacturing environment.
• At least 3 years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• At least 3 years of related working experience in billing related functions or experience in Logistic/ Supply chain.
• Proficient with Microsoft Office application & Accounting System.

Additional Information:

• Salary: Up to SGD 4,000 +AWS +VB
• Working Location: West
• Working hours: Normal Shift (5 days work week) 7.50am to 4.55pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Overview of Duties

• Ensure effective and efficient operation of the lounge reception desk.
• Provide exceptional service, ensuring total customer satisfaction to our guests at all times.
• Be an ambassador of Accor Hotels and the Qantas Airways brand.

Main Responsibilities

• Provide a warm welcome as first point of contact for lounge guests.
• Monitor lounge entry according to policy requirements.
• Ensure guest experience is seamless from check-in to lounge hosting. Assist with lounge service when required.
• Respond to customer queries and follow up with partner airlines as required.
• Provide services to our guests in relation to their flights in adherence to the lounge procedures.
• Develop positive communication with airlines for good business relationships and understanding of their guests and flights that utilises the lounge.
• Monitor, log and announce all flight departures and delay updates as required.
• Ensure effective communication of new and updated information regarding policies, and general lounge information.
• Conduct delay management, including organising re-bookings, and keeping customers informed of changes; and advising Customer Journey Managers along with effective use of service recovery tools.
• Ensure strict procedures are followed in regards to guest transportation, luggage collection and storage, and guest confidentiality.
• Arrange guest transportation to and from the lounge for guests requiring mobility assistance.
• Carry out reception duties as required.
• Maintain a professional rapport with colleagues and guests.
• Ongoing open communication and reporting as required by the Managers and stakeholders.
• Visually inspect the lounge and surrounding vicinity to ensure the areas are clean and tidy at all times and take action to ensure this meets our standard.
• Act in accordance to relevant service standards in all dealings with colleagues and people external to Qantas Airways.
• Any other assigned duties.

Experience & Skills

• Minimum Diploma in Tourism/Hospitality or equivalent.
• Minimum 3 years of related experience preferably in Concierge/Hospitality/Hotel/Lounge/F&B operations.
• Experience in F&B, hosting, order taking and serving.
• Required to acquire and be competent in internal systems
• Proficient in MS Office - Word, Excel and Powerpoint.

Job Descriptions:

· Oversee incoming, outgoing, and transshipment activities, and create invoices and plant-related documents.

· Maintain and update an internal price list database to ensure accuracy of pricing, products, and terms.

· Manage warehouse stock inventory levels and replenishment.

· Coordinate with internal department, local and overseas vendors, customers, freight forwarders, and carriers to schedule deliveries and pickups.

· Track and follow up with suppliers and customers to ensure timely submission of shipping documents.

· Recommend cost-effective and efficient solutions.

· Oversee day-to-day operational matters and challenges.

Job Requirements:

· Diploma or Bachelor’s Degree in Supply Chain Management / Logistics or any other relevant discipline with a minimum of 3 years of relevant experience

· High Level interpersonal and leadership skills.

· Strong analytical, negotiation power, and interpersonal skills.

· Excellent organizational, inventory management, and problem-solving skills.

· A proactive and positive person with a strong motivation to learn, a self-starter, ability to handle multiple tasks and priorities.

· A good team player yet able to deliver independent assignments as required.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Planning and designing employees benefit packages.
• Executing the employee's annual review procedures.
• Maintaining a detailed record of the company’s employees.
• Administering all the hiring processes of new employees.
• Analyzing and monitoring all the department's budgets.
• Supervising the day-to-day operations of the Human Resources department.
• Ensuring all the employees comply with the HR policies.
• Creating new HR policies and updating the existing ones.
• Overseeing the employee's termination process.
• Counseling employees as and when required.
• Conducting exit interviews to identify the reason for termination/resignation.
• Organizing events and conferences for the employees.
• Managing workplace safety issues and complaints.
• Maintaining and recording employee attendance.
• Adhering to all the company’s rules and regulations.

Information:

1. Salary range: $3,000 - $3,500
2. Working hours: Mon-Fri (9am to 6:10pm)

Responsbilities:

• Full spectrum of Accounts Receivable and document all transactions.
• Process Goods Return Note, Bank in cheque & update of incoming funds in system.
• Update payment and follow-up with customers on overdue sums & debts collection.
• Reconcile Customer Collection with Bank Ledger.
• Monitoring monthly /weekly Debtors aging.
• Mailing of Statement of Accounts to customers and respond to their inquiries.
• Prepare AR monthly cash flow forecast, and Journal entries for accruals & other adjustment.
• Prepare monthly and year-end Balance Sheet schedules.
• Liaising with auditors and assist in process improvement

Requirements:

• Diploma/Degree in Accounting
• At least 3 years of experience in accounting & finance.
• Proficiency in Excel and other application

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Are you passionate about creativity and brand growth? Join the Marketing team at De Beaute Beauty & Slimming Pte Ltd, where you'll play a vital role in shaping impactful campaigns, driving customer engagement, and contributing to the company's vision of success. Be part of a dynamic environment where your ideas and skills will make a difference!

Requirements:

· At least 2 years of experience in branding, marketing, and digital media.

· Skilled in creating and managing multimedia marketing, visual and digital designs, as well as branding initiatives.

· Capable of managing and updating promotions, company website, and content.

· Experienced in handling social media content and campaigns across platforms like Facebook, TikTok, and Instagram.

· Strong copywriting skills for marketing and promotional purposes.

· Able to thrive under pressure and meet tight deadlines.

· Adaptable to a fast-paced work environment.

· Creative and resourceful in developing marketing strategies.

· Possesses a keen eye for design, with the ability to quickly produce mock-ups and deliver innovative ideas.

· Proficient in Adobe Creative Suite and other design tools.

· Positive, proactive, and able to work independently.

· This position is also open to freelance or part-time arrangements. Interested candidates are encouraged to submit a detailed resume, including your expected salary, availability date, and a portfolio showcasing your previous work. Alternatively, feel free to reach out via WhatsApp or SMS at 8133 3030.

Job Description:

We are looking for a dynamic Executive Chef to lead our kitchen operations and craft exceptional culinary experiences.

Responsibilities include:

• Designing and executing innovative menus

• Overseeing kitchen operations, ensuring quality and efficiency

• Managing and mentoring a team of culinary professionals

• Monitoring food costs and inventory management

• Ensuring adherence to health and hygiene standards

Job Requirements:

• Minimum 8 years of culinary experience, with 3 years in an Executive Chef role

• Diploma in Culinary Arts or equivalent qualification

• Proven leadership in managing large-scale kitchen operations

• Strong creative skills and an eye for detail

Application Instructions:

Interested candidates are encouraged to apply by submitting the following:

• Updated resume detailing work experience and qualifications

• A cover letter highlighting relevant experience and skills

Submit your application via the MyCareersFuture portal or email [email protected]

We are committed to offering equal opportunities and encourage applications from local candidates to support workforce diversity

Job Description

Responsibilities

• Identifying new accounts and qualifying new inbound and outbound sales opportunities
• Run customer calls to qualify potential opportunities and set introductory meetings for the Sales team
• Work closely with Marketing to provide feedback on campaign performance, improve lead qualification and lead scoring
• Partnering closely with Sales to strategically penetrate key accounts
• Develop strong sales and product knowledge
• Nurture early phase opportunities for future pipeline potential
• Update lead and prospect activity to ensure effective lead management
• Exceed monthly opportunity quota and other KPIs set by management
• Be the first point of contact for customers who need help finding solutions
• Develop customer-centric sales skills to deliver a stellar customer experience

Requirements

• Diploma/Degree with at least 3 to 5 years relevant work experience, preferably in the tech sector
• Prior experience in pipeline building and lead qualification (Ability to drive revenue and expand client relationships in areas such as automation, robotics, and software solutions for industrial applications)
• Excellent written and verbal communication skills
• Ability to multi-task, prioritise and manage time effectively
• Self-starter, goal-oriented, passionate about technology, and capable of quickly learning new IT solutions
• Monday to Friday, 08:30 AM - 05:30 PM, Basic + KPI Incentive + Commission + 1 mth Bonus, Newton and Benoi, perm role
• Job Reference: QYX7WYX5

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Mon to Fri: 8:30am to 5:30pm

Position Summary:

The Digital Marketing Executive role for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company’s online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruitment-focused marketing to build a strong employer brand and attract qualified candidates.

Job Description and Requirements

Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.

Brand Promotion:

Oversee brand positioning, messaging and campaigns to strengthen brand presence in the market.

Customer Acquisition:

Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.

Social Media Management:

Develop and execute social media strategies across various platforms to engage with target audience, increase brand awareness and drive traffic.

Digital Advertising:

Plan, execute, and optimize digital advertising campaigns (eg. Google ads, social media ads) to achieve marketing objectives and maximise ROI.

Market Research:

Analyze market trends, customer behaviour, and competitive landscape to inform strategy and decision making.

Performance Tracking:

Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.

Collaboration:

Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty.

About the Sales Team

Emplifi’s sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they’re in.

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

Job Summary

The Strategic Account Executive (“AE”) is a pivotal role within Emplifi’s Social and Commerce sales team. This individual carries an individual quota target and is responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling. The Strategic Account Executive will have a specific focus on our largest and most strategic accounts, our key Social and Commerce product offerings, and on ensuring consistent growth and maximization of revenue.

What You’ll Do Here

New Business Development:

• Prospect and identify new business opportunities within the designated territory or named accounts.
• Develop and maintain a robust pipeline of potential clients through networking, research, and referrals.
• Present our digital marketing solutions to potential clients, demonstrating how our services can help meet their business objectives.

Account Management:

• Working closely with the Solution Consultant and the Customer Success Manager, the Strategic AE will foster and grow relationships with existing clients.
• Understand clients' business goals, challenges, and needs to identify opportunities for additional products and services.
• Regularly review client campaigns and provide insights, optimization suggestions, and reports.

Cross-selling and Upselling:

• Recognize opportunities to offer additional or premium services to current clients.
• Collaborate with the customer success organization and solution consultant to identify the next best solutions for existing clients.

Sales Strategy:

• Develop and execute a comprehensive sales strategy for the assigned territory or named accounts.
• Utilize CRM tools to track interactions, sales progress, and client information.
• Provide regular feedback to the marketing and product teams about market trends, competition, and customer feedback to inform our offerings and strategies.

Collaboration:

• Work closely with internal teams such as marketing, product, and customer support to ensure client expectations are met and exceeded.
• Attend regular sales meetings to update the team on achievements and challenges and to collaborate on strategies and tactics.

Lead Development

• Working with the Business Development team, Identify, research, and engage potential leads through various channels including social media, industry events, and outbound strategies.
• Qualify leads by assessing their potential needs and fit for our digital marketing solutions.

Pipeline Management:

• Consistently manage and update the sales pipeline using CRM tools.
• Forecast potential sales activities and revenue outcomes.
• Evaluate and prioritize leads to ensure efficient time and resource allocation.

What You’ll Bring to Us

• Minimum of 5 years of sales experience selling Digital Marketing, eCommerce or related solutions
• Proven track record of meeting and exceeding sales quotas
• Strong understanding of digital marketing and e-commerce and social commerce services and solutions
• Experience selling across international markets and to international clients
• Experience with Emplifi's product offerings is heavily favoured for this position
• Excellent verbal and written communication skills
• Fluent English language skills essential, additional languages a benefit
• Proficient in using CRM tools like Salesforce or HubSpot
• Ability to work independently and as part of a team
• Strong negotiation and presentation skills

What We Offer

• International, fast paced and rapidly growing environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility
• Opportunity for professional growth and development
• Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas
• Great work environment in the CBD area, minutes walk from the MRT. And surrounded by amazing food along Amoy Street, Telok Ayer & Tanjong Pagar
• AIA Health Insurance including coverage for family members
• Unlimited PTO
• Enhanced family/ parental leave
• There’s more as well! Speak with us to find out all details!

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Responsibilities:
- Conduct administrative and operational tasks of the Centre
- Provide quality customer service through understanding of customers’ queries and needs
- Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
- Reporting of student enrolment, assessments and withdrawal to HQ
- Ensure student management system is updated on a timely basis for all student movements
- Assist customers on payment related matters and actively monitor/chase for outstanding payments
- Manage the petty cash float kept in the Centre
- Safeguard the safety and welfare of our students
- Ensure the cleanliness of the Centre is well maintained
- Ensure that student resources, stationery and merchandise are well stocked in the Centre
- Any other ad hoc duties

Experience and qualifications:
- GCE ʻNʼ/'O' Level / NITEC or equivalent
- Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
- Proficiency in Microsoft Office and knowledge of ERP software

The Candidate to have the following traits:
- Possess good spoken and written communication skills
- Proactive with good organisational skills and time management
- Kind and nurturing approach when interacting with children
- Adaptable and keen to work in a fast-paced environment

Company benefits:
- Medical and dental benefits
- Incentive program
- Staff discount for I Can Read lessons

Working hours:
- Wednesday to Friday from 1pm to 9pm
- Saturday and Sunday from 9am to 6.30pm