Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Responsibilites:

• Social Media/Digital Marketing: create & monitor content for several platforms at once
• Provide strategy on delivering content to the right audience on the right channels (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills
• Very meticulous, organised and digitally savvy.
• Works well in both team and individual settings
• Strong command of language, written and spoken
• Proficiency in Adobe Illustrator, Photoshop, Lightroom
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Responsibilities:

Client Relationship & Business Management

• Support in client relationships, campaign or project development, and execution

• Ability to support editorial and response recommendations to clients

• Execute solid project management skills to oversee the execution of all creative and campaign efforts

to ensure alignment of the strategy, and meeting strict deadlines

• Manage and inspire digital-first communications projects across practices and clients

• Develop a well-written project and research brief

• Work collaboratively with strategists & planners, video producers, writers, and designers

• Assist in building and maintaining collective team digital knowledge

• Participate in budget and resource management; tracking team utilization

• Contribute to new business development process and organic client growth

• Proactively contribute towards improving processes, operations, best practices, and emerging issues

• Habitually on top of inspiring, cutting-edge trends and development in digital or in client’s industry

Digital Specialism

• Develop social and digital strategies including driving the research direction and insights for the

development of digital or social media campaigns

• Writing skills with demonstrated ability to write social-friendly copy and package content to drive

maximum engagement on social media

• Manage native social media platforms such as Facebook, Instagram, LinkedIn, Twitter and YouTube;

understanding third-party social media management platforms such as Sprinklr / Hootsuite

• Usage of social listening tools (Talkwalker), social media analytics (Social bakers), Google / Adobe

Analytics, CMS (Wordpress), marketing automation tools and keyword / SEO tools

• Execute paid social and content campaigns from set up, execution, management, optimizations, and

reporting

• Design, monitor, and report on measurements and KPIs

Qualifications:

• A minimum of Diploma or Bachelor’s Degree in Communications or Business in Marketing

• At least 6 months of relevant working experience in social media, advertising or marketing agencies

• Open to Fresh Graduate Applicants

• Experience in planning and getting involved in campaigns across social media platforms (Facebook,

Twitter, Instagram, LinkedIn, etc.) or advertising (display, SEM, social advertising, etc.) is a big plus

• Basic understanding of PR and earned media principles

• Passion in building digital-first and performance communications

• Passion in both B2B and consumer brands

• Has integrated thinking and able to connect digital channel ecosystem

• Able to thrive in a fast-paced team environment (frequent tight deadlines, multitasking, etc)

• Self-motivated and self-starting personality

• Enjoys diverse and multi-cultural working environment

• Able to work both independently, as part of a team and with senior leaders

• Ability to write and communicate well in English

Job Description:

• Coordinate with supervisor and client to ensure quality service delivery
• supports the overall operations of the establishment by ensuring that all utensils, equipment, and workspaces are sanitized and organized
• Ensure all dishes, glassware, and silverware are washed and stored properly
• Follow all health and safety regulations to ensure a safe working environment.
• Perform other cleaning tasks as assigned by management.
• Assist in development and review of operation plans to improve work procedures and quality service delivery
• Facilitate planning of work schedules and deployment of manpower, effective work processes and the capability development of staff

• Job Requirements:
• Previous experience in cleaning or stewarding roles preferred
• Knowledge of cleaning chemicals and supplies.
• Ability to work in a fast-paced environment.
• Strong attention to detail and commitment to maintaining high standards of cleanliness.
• Good communication skills and ability to work as part of a team.
• 6 days’ work week and required to work on Fridays, Saturdays, and Sundays

Job Benefits:

• Good remuneration package
• Training and learning opportunities

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resource Executive and invite industry professional to join us in our mission.

Job Description:

• Manage the full-cycle talent acquisition and retention activities.
• Manage the full-cycle payroll administration activities.
• Manage work pass applications, renewals and cancellations.
• Manage HR administrative tasks across multiple functions.
• Manage and participate in talent engagement events.
• Maintain and update employee records in Info-tech system and personnel files.
• Collaborate closely with all internal and external stakeholders to drive business goals.
• Participate in all HR projects, audit and compliance activities.
• Responsible for other duties as assigned by the HR Manager and President.

Requirements:

• Diploma or Bachelor’s degree in Human Resources Management.
• 3 years of working experience in HR capacity, with focus in Talent acquisition and Payroll administration.
• Proficient with Singapore's statutory laws (e.g., Employment act, CPF act)
• Meticulous, organised, process-driven, detailed-oriented and operationally hands-on.
• Proficient in Info-tech systems and HR related portals.

Responsibilities:

Client Relationship & Business Management

• Lead the day-to-day client relationship, campaign or project development, and execution for B2B clients (technology / healthcare clients)
• Be able to provide sound counsel to clients; comfortable with making content and performance marketing recommendations to clients
• Execute solid project management skills to oversee the execution of all creative and content marketing work align with client’s briefs
• Manage content production delivery including but not limited to thought-leadership articles, whitepaper, sales toolkit, customer case studies and other high-value asset development
• Work collaboratively with strategists & planners, video producers, writers and designers
• Habitually on top of inspiring, cutting-edge trends and development in digital or in client’s industry
• Contribute to new business development process and organic client growth
• Proactively contribute towards improving processes, operations, best practices and emerging issues

Digital Specialism

• Conceptualises, plan and operate demand generation and lead generation campaigns through test and learn approaches
• Develop marketing automation programmes including building email nurture logic, lead qualification / scoring process through the marketing funnel
• Manage email marketing programmes and website CMS builds
• Implement campaigns across social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.) or advertising (display, SEM, social advertising, etc.) from setup, optimization to reporting
• Contribute to building WE’s performance offerings and capabilities across display, search and social
• Writing skills with demonstrated ability to write social-friendly copy and package content to drive maximum engagement on social media
• Design, monitor and report on measurements and KPIs

Requirements:

• Minimum 2 years of experience in social media, media, advertising or B2B digital marketing-related fields
• Possess data-driven qualities; detailed understanding of analytics across channels with the ability to synthesize data from many sources into actionable insights.
• Good understanding of Google Analytics; knowledge in Adobe Analytics, Adobe Experience Manager is a plus
• Experience in Account-based Marketing (ABM) or account-based marketing platforms such as Demandbase is a plus
• Basic knowledge of SEM, SEO, CRM and CMS
• Strong interest in performance marketing
• Has integrated thinking and able to connect digital channel ecosystem
• Able to adapt to new conditions and fast-paced environment
• Self-motivated and self-starting personality
• Enjoys diverse and multi-cultural working environment
• Able to work both independently, as part of a team and with senior leaders
• Able to manage multiple tasks concurrently in a deadline-driven process

A Customer Service Executive performs order processing and fulfilment tasks, and analyses customers’ needs and information to improve customer relationships and experiences. Responsibilities include keeping the client database up to date, implementing business process improvement solutions for effective customer service operations, and responding to customers’ requests and queries promptly. The job environment is customer centric and service oriented. The individual should be a communicative, attentive and patient team player who can address customers’ issues effectively and achieve customer satisfaction.

Job Duties:

• Issue Sales Order & Daily processing of orders
• Handle Phone calls & customer queries
• You will provide sales and admin support to the marketing department which includes the co-coordinating of marketing activities, liaising with principal partners etc.
• Prepare sales order planning duties including order processing both for customers for (both local and overseas)
• Responsible for order processing transactions accurately, in a timely manner from order entry to delivery commitment to customers
• Coordinate shipping arrangements and ensure shipment is according to the schedule
• Plan and implement the overall supply chain strategy
• Identify process and implement solutions in a timely manner
• Preparation of quotations / export sales reports / sales commission
• Overseeing/Preparation of export documentation
• Compile customers forecast to fullfill customers' orders

Job Description:

• Promote sales of the Company’s Supply Chain & Logistics contract solutions.
• Develop and implement effective business development strategies to expand our contract logistics and warehousing services.
• Responsible for expanding and servicing the clients’ portfolio by identifying new opportunities and target markets.
• Identify potential clients, establish long-term relationships, and nurture partnerships to drive sustained business growth.
• Work closely with cross-functional teams to develop customized warehousing and logistics solutions that meet specific client needs.
• Stay informed on industry trends and competitor offerings, identifying new opportunities to position us as a preferred logistics partner.
• Deliver on sales and revenue goals to contribute to overall business growth.

Job Requirements:

• Minimum diploma in Supply Chain & Logistics industry or related discipline.
• No experienced is welcomed
• Working experience in the Supply Chain & Logistics industry will be an advantage;
• Possess good interpersonal, and time management, and the ability to work under tight timeline;
• Proficient in Chinese to handle queries and complaints from Chinese speaking customers;
• Familiar with SCM logistics and related knowledge.
• Salary will be commensurate according to experience

We are a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Reporting to the Procurement Manager, the role of the Procurement Executive is to source, select, and negotiate with suppliers to obtain the best prices, terms, and quality for goods and services.

Responsibilities

• Develop and maintain strong relationships with suppliers, fostering a collaborative and productive partnership.
• Evaluate supplier performance regularly and address any issues or concerns that arise.
• Collaborate with internal stakeholders to understand their procurement needs and provide guidance on sourcing strategies.
• Prepare and analyze procurement reports to identify cost-saving opportunities and make data-driven decisions.
• Manage the end-to-end procurement process, including requisitions, purchase orders, and delivery tracking.
• Maintain accurate and organized procurement records and documentation.

Requirements

• Diploma or Bachelor’s degree in business, Supply Chain Management, or a related field. Master's degree is a plus.
• Proven experience in procurement or sourcing, preferably in a similar industry.
• Strong negotiation skills and the ability to build and maintain positive supplier relationships.
• Proficiency in procurement software and tools. Knowledge of ERP systems is an advantage.
• Excellent analytical and problem-solving abilities with a data-driven mindset.
• Effective communication skills, both written and verbal, for interacting with internal teams and external suppliers.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Strong organizational skills and the ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Appointment commensurate with experience.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Key Responsibilities:

• Campaign Planning & Execution: Recommend, execute, and optimize marketing campaigns across digital and social media to reach target audiences effectively.
• Content Creation: Create compelling content, including social media posts, email campaigns, blog articles, and promotional materials.
• Social Media Management: Oversee social media presence, including content creation, posting schedules, community engagement, and performance tracking.
• SEO & SEM: Assist in implementing SEO and paid advertising strategies to increase website traffic, improve search engine rankings, and maximize ROI.
• Brand Management: Support brand-building initiatives and ensure consistent messaging across all channels.
• Data Analysis & Reporting: Track, analyze, and report on key metrics for campaign performance and overall brand reach. Use insights to optimize future campaigns. Update daily Sales Tracker and Customer Database

Partnerships & Collaborations: Identify and coordinate partnership opportunities, influencer collaborations, and sponsorships to enhance brand exposure.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift
• Professional Training and Development and more...

Company Description

We are CTES Consulting, a strategic partner specializing in consulting, training, executive search, and recruitment services. We specialize in recruitment, HR consulting, and training services, partnering with businesses to enhance their talent management and HR processes. As we grow and pivot to the next stage in our journey, we’re looking for enthusiastic, driven graduates ready to embark on a thrilling career journey with us and be part of this exciting transformation!

Role Description

Step into a rewarding career with CTES Consulting as a Project Executive! This role offers fresh graduates the opportunity to gain hands-on experience in 360 recruitment, HR consulting, and training solutions, while also leading in-house improvement projects to drive our internal operations. You’ll be the driving force behind impactful initiatives, connecting people and businesses while helping to shape the future of our internal processes and operations.

Your Adventure Includes:

• Mastering the recruitment cycle from start to finish, including sourcing, interviewing, and onboarding talent.
• Collaborating with businesses to understand their needs and craft tailored HR consulting solutions, helping them manage and engage their workforce.
• Supporting the design and delivery of exciting training programs that help companies develop their talent, contributing to leadership development and employee skill-building.
• Leading in-house projects focused on improving CTES Consulting’s internal processes, efficiency, and overall business operations.
• Building and nurturing relationships with clients and candidates, becoming a trusted partner in their growth and success.
• Thriving in a dynamic, fast-paced environment with fresh challenges and learning opportunities every day.

You Are:

• Eager to learn, with a passion for people, business, and process improvement.
• A clear and confident communicator, ready to engage with others.
• A collaborative team player who can navigate challenges with creativity and resilience.
• A natural problem-solver who approaches challenges with creativity and a solutions-focused mindset.
• Analytical and proactive, with an interest in optimizing internal workflows.
• A self-starter, driven by a desire to succeed and make a real impact.

The CTES Edge:

• Hands-on experience that will launch your career in recruitment, HR consulting, training, and process improvement.
• Opportunities for growth: We offer mentorship, training, and clear pathways for career progression, helping you reach your full potential.
• Innovative environment: Join a forward-thinking, fast-paced company where your ideas are valued, and your contributions make a difference.
• Mentorship and training designed to accelerate your professional development.
• Opportunities to lead internal projects that contribute directly to the company’s growth and success.
• Competitive compensation: Enjoy an attractive salary, performance bonuses, and the chance to advance your career in a meaningful way.
• Vibrant culture: Be part of a supportive, collaborative team that celebrates your success and helps you grow personally and professionally.

Take the Leap

If you're a fresh graduate looking for an exciting opportunity to launch your career in recruitment, HR consulting, and training, while contributing to in-house innovation, we want to hear from you! Whether you have prior experience or are eager to learn, this role will help you grow and make an impact.

Your future starts here! Apply now to explore this exciting opportunity with CTES Consulting. Applicants must have full working rights in Singapore or eligibility for permanent employment.

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

• If applicants with (any one of the following criteria education will be an added advantage ):

1.Graduated from a university ranked in the top 100 of QS/US News list
2.Undergraduate or higher education from a top 10 university in the location
3.Candidates who Achieve English IELTS 7.0 or TOEFL 100 and able to communicate in Chinese. As oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding the training and other restaurant operation-related matters.)

• Successful applicants will have the opportunity to assign assignments at overseas branches.

Requirements:

• Basic Excel knowledge
• Experience in preparing partial/full set of accounts preferred
• Team player
• Training and medical benefits provided
• Location: Near Lavender MRT
• 5 Days: Mon to Fri from 8.30am to 6pm

Responsibilities:

• Handle partial/full set of accounts
• Assist with administrative and ad-hoc matters

RESPONSIBILITIES

MONITORING DAILY COMMUNICATIONS AND ANSWERING ANY QUERIES

PREPARING STATUTORY ACCOUNTS

ENSURING PAYMENTS, AMOUNTS AND RECORDS ARE CORRECT

WORKING WITH SPREADSHEETS, SALES AND PURCHASE LEDGERS AND JOURNALS

RECORDING AND FILING CASH TRANSACTIONS

CONTROLLING CREDIT AND CHASING DEOT

INVOICE PROCESSING AND FILING

PROCESSING EXPESEREQUESTS FOR THE ACCOUNTANT TO APPROVE

BANK RECONCILATION

LIASING WITH THIRD PATY PROVIDERS, CLIENTS AND SUPPLIERS

UPDATING AND MAINTAINING PROCEDURAL DOCUMETATION

JOB REQUIREMENT

CANDIDATE MUST POSESS THE RELEVANT ACCOUNTING CERTIFICATIONS.

Customer Program Management:

• Collaborate with cross-functional teams to design, implement, and manage customer programs that align with the company's strategic objectives.
• Oversee the end-to-end execution of customer-focused initiatives, ensuring timely delivery and high-quality outcomes.
• Monitor program performance, analyze key metrics, and implement improvements to optimize program effectiveness.

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders to understand their needs and expectations.
• Act as a liaison between different departments to ensure alignment with program goals and objectives.

Data Analysis and Reporting:

• Utilize data analytics tools to track and analyze program performance metrics.
• Prepare regular reports on program effectiveness and present findings to relevant stakeholders.

Continuous Improvement:

• Identify opportunities for process improvements within customer programs and collaborate with relevant teams to implement enhancements.
• Stay updated on industry best practices and incorporate relevant advancements into program strategies.

Training and Development:

• Provide training and support to customer-facing teams to ensure a consistent and high-quality customer experience.
• Develop training materials and resources to enhance team knowledge and skills.

Job Scope:

• You will be responsible for the execution and administration of Performance Management cycles for staffs to support the overall human resource strategies.
• This includes the annual performance appraisal exercise, promotion exercises, probation and confirmation of employment of non-medical employees and other compensation related tasks for medical staff.
• You will have opportunities to work hand in hand with stakeholders to learn and to devise strategies for the management of performance and career planning.
• You will also have opportunities to be involved in compensation related projects.

Requirements

• Min Degree in Human Resource Management
• Prior experience with performance management is an added advantage
• Able to start work immediately or short notice

Interested candidates, please forward your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Job Description

The successful candidate will join the Business Technology Department in SIA Finance Division. You will be required to work with Finance business users, IT Division and IT vendors to plan and implement Finance digital initiatives and to provide effective operational support for implemented Finance systems.

Key Responsibilities

1) Drive business value through system capabilities and enhancements by working with IT Division and Finance business users

2) Collaborate with functional units to identify, define, and document business needs and objectives, current operational procedures, problems, and user requirements for enhancements

3) Facilitate business process review and formulate use case with business users.

4) Manage the end-to-end delivery for new projects and application enhancements, where key activities include

- Collaborating with internal and external stakeholders for smooth and timely delivery of projects and achieve set business KPIs

- Leading requirements gathering and technical solutioning with users and technical teams

- Reviewing feasibility and sustainability of proposed solutions

- Executing User Acceptance Testing (UAT), including pro-active follow ups on bug fixesto ensure that all test scenarios are comprehensively tested and all business requirements are met

- Identifying and mitigating project and business risks by collaborating with all impacted stakeholders.

- Strategising and leading change management through regular communications and coordination

- Managing change requests and conducting post-implementation review

5) Provide effective operational support for Finance systems. Activities include:

- Assisting users on system usage, authorization and administration

- Managing resolution of reported incidents (e.g. bugs) based on Service Level Agreement terms

- Ensuring regularly periodic jobs are completed in accordance with agreed timeline

- Partnering with businee units (BUs) to identify areas of improvements in the work processes and system flow/functions

- Assisting with the audit of IT applications

Requirements

• Bachelor Degree in Finance, Computer Science, Business IT, or IT-related discipline
• 2 years of working experience in Finance or similar role preferred
• Fresh graduates with strong learning capabilities and right attitude will be considered
• Experience in Agile methodology is a plus
• Experience in SAP FICO, Sharepoint and Tableau will be an advantage
• Self-starter and result oriented with strong numerical, analytical, critical thinking and problem-solving skills
• Strong inter-personal skills and be able to communicate well with both technical team and business users
• Proven project management skills.
• Ability to manage own time and priority accordingly
• Meticulous and good attention to details

JOB SUMMARY

Support the Human Resource Manager in full spectrum of Human Resource function.

JOB RESPONSIBILITIES

• Administer interviews, prepare appointment and confirmation letters, etc.
• Execute smooth onboarding, off boarding and employee life cycle for all business units.
• Check Monthly Attendance and Allowance Reports and input into system for payroll.
• Prepare monthly HR Reports as required.
• Administer HR policies and procedures within the Resort.
• File Industrial Accident Cases with MOM, follow up with insurance broker and claimant.
• Ensure proper maintenance and upkeep of all employees' data.
• Management of associates' communication channel eg noticeboard and other engagement channels.
• Ensure proper maintenance of associates' facilities (eg locker room, cafeteria, noticeboard etc)
• Process associates' benefits and claims administration.
• Process part-timers requisitions.
• Facilitate mid-year and annual Performance Appraisal Exercise.
• Any other adhoc duties or projects as assigned by superior.

JOB REQUIREMENTS

• Degree or Diploma in Human Resource Management or other discipline.
• 3 year of HR Experience in the service or hospitality industry.
• Proficient in MS Office applications.
• Maintain confidentiality at all times.
• Meticulous and organized.
• Effective communication and interpersonal skills.

This position is with the possibility of converting to full time employee.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

• Maintain full set of accounts.
• Ensures that the accounting database is maintained accurately, and all relevant internal reports are prepared on a timely basis. You will also be responsible for fundamental accounting functions (bank, cash, authorization controls) including journal preparation and balance sheet reconciliations
• Monitor fund movement through bank reconciliation
• Maintain proper records of assets of the Organization
• Provides timely and accurate reporting of monthly management accounts, investigating variances, correcting errors where necessary
• Prepare and update Financial Reports & schedules for accounts for audit
• Liaising with external auditors for the audit of annual financial statements
• Assist in submission of financial and regulatory reporting on accounts and governance issues to IRAS
• Prepare and submission of Quarterly GST
• Prepare daily & weekly payroll & advances to Security Officers
• Prepare monthly balance salary to Security Officers
• Prepare tax clearance for resigned foreign employees
• Prepare e-submission of employment income for all employees
• General Admin duties assigned, ad-hoc assignment and any other tasks as assigned by Director
• 6 days work per week (able to help with urgent payment at night and on Sunday)

Job Description:

We are seeking a motivated and dynamic Business Development Executive to join our team in Singapore. In this role, you will be responsible for driving business growth, building strong client relationships, and identifying new market opportunities. If you have a passion for sales, excellent communication skills, and a deep understanding of the design and construction industry, we want to hear from you!

Key Responsibilities:

• Identify and pursue new business opportunities to achieve sales targets and expand the client base.
• Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Conduct market research to identify potential clients and industry trends.
• Prepare and present proposals, quotations, and contracts to clients.
• Collaborate with the design and project teams to ensure client satisfaction and successful project delivery.
• Attend industry events, exhibitions, and networking opportunities to promote Divine Space Construction.
• Monitor and report on sales performance and market feedback.

Requirements:

• Proven experience in business development, sales, or a related role within the design and construction industry.
• Strong understanding of design and build processes and market dynamics.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Self-motivated, results-driven, and able to work independently.
• Relevant qualifications in Business, Marketing, Construction Management, or a related field.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment.

You will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.

Requirements:

• Recognised Degree with at least 2 years of working experience in customer / patient service operations
• Strong command of English and a second language
• Proficient in writing
• Adept in conflict resolution, data analytics and presentation
• Good planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

Our Account Executives are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling

Qualifications

• Fresh graduates or 1-2 years’ experience in an advertising agency or related field
• Candidates with more experience will be considered for the SAE position
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit