• To consolidate report on various financial tasks accurately and efficiently.
• Processing of Service request, invoicing, GR & claims.
• Assisting the financial management team with financial reporting & budget planning.
• Compiling financial data to assist in monthly revenue reporting and financial report is accurate and up to date
• Maintaining of monthly O&S progress report
• Writing of minutes
• Follow up action items
• Process personal clearance and monitor to ensure clearance are up to date
• Process ad hoc request like submitting of job tickets
• Coordinate with contractors to arrange with Maintenance Agency for preventive maintenance
• To track all purchase orders due date and ensure timely payment and perform GR
• To arrange monthly O&S meeting and to track follow up actions with contractors

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

• Respond to customer inquiries via phone, email, or chat, addressing order-related issues and providing product information.
• Input and process sales orders, ensuring accuracy and timely follow-up on delivery schedules
• Track stock levels, manage product inventory.
• Prepare Delivery Order and Invoice

Basic Salary $2,000 - $2400 per month + Attractive commissions

Responsibilities:

-Able to have good communication skills and initiating actions

-Sending quotation to customers

-Actively seek out new sales opportunities through cold calling, networking and social media

-Constant follow up with existing customers via call or whatsapp

-Collaborate with team members to achieve better results

-Able to use Microsoft Office (Excel, Word, Outlook)

Requirements:

-Min. GCE ‘N’ Level

-Singaporean/PR welcome

-Positive attitude

-Result Driven

-Ability to multi-task, prioritize, and manage time effectively

-Exceptional customer service skills

-Able to work independently

-No Experience needed

-Customer service / sales admin experience welcome

What we can offer & benefits:

-Basic + Commission + Performance bonus + AWS (Offered Salary is just Basic, Commission will be an additional on top of the basic)

-5.5 Days work week (preferred mandarin speaking).

-Working hours 9.30am - 6.30pm

-Location: Kaki Bukit

Responsibilities

• Offering administrative and clerical assistance to support departmental functions.
• Compiling, preparing, and ensuring timely submission of necessary reports.
• Handling and processing payments for invoices.
• Arranging and coordinating meetings, including scheduling, sending invites, booking conference rooms, and setting up required equipment.
• Managing travel arrangements and scheduling appointments for the management team.
• Planning and organizing both internal and external events.
• Facilitating communication and coordination between departments to ensure efficient information flow and timely updates across the organization.
• Performing additional tasks as needed.

Requirements:

• Possess at least diploma in Business Management or a related field, with a minimum of 1 year of relevant experience.
• Proficient in MS Office
• Strong ability to multitask and adhere to deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3Y5394V

Our company is expanding and we need to hire a new admin assistant. We are in the retail industry selling mobile phones and accessories. We have a few shops in Singapore and are still expanding. Do apply to join our vibrant company.

The admin job is a 5-day work week, from 9-6pm.

Some of the job responsibilities includes:

1. Stock taking

2. Data entry of stocks into system

3. Filing

4. Check sales and invoices

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Job Responsibilities:

· To assist with onboarding of new clients

· To assist with corporate secretarial duties

· Assist to apply for LTVP, Dependent Pass, Entry Visa Application, Employment Pass.

· Liaise with MOM to check on status of application and appeal.

· Support management with improving internal process.

· Provide exceptional customer experience and maintain high standards of service.

· Other general administrative work and ad hoc duties assigned by supervisor or management

Job Requirements:

· Diploma and above.

· At least 1 year of experience in relevant field.

· Strong knowledge of MOM rules and regulations

· Excellent interpersonal skills

· Multi-tasking

· Ability to interact well in English and Mandarin (written & spoken), need to liaise with Clients from China.

· Salary offered will be based on individuals' experience and qualification.

• Up to $3.5k
• 5 working days - 8.30am- 5.30pm
• Nearest MRT: Tai Seng

Job Responsibilities:

• Manage inquiries, review tenders, and prepare quotations with Outdoor Sales.
• Source products from suppliers to meet project needs.
• Coordinate with manufacturers on documentation (e.g., drawings, certificates).
• Track quotations, finalize orders, and ensure on-time deliveries.

Job Requirements:

• Formal Electrical Engineering qualification (Diploma/ Certification)
• 0-1 year of relevant working experience

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 8432 3555 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R24123737 | Lim Jia Le

Andrew Lee Breast Clinic

• Provides excellent specialist care to people with breast conditions from all walks of life
• Values and rewards hard-working enthusiastic team players
• Working hours: Monday – Friday: 09:00-17:00

*** IMPORTANT - READ THE “TO APPLY” SECTION FOR APPLICATION***

Job description

This is an office-based position based (Not in a medical centre or hospital)

The role includes but is not exclusive of

• Provides administrative support to ensure efficient clinic operations
• Maintains physical and digital filing systems
• Inputs and updates information in databases and spreadsheets
• Responds to emails and other digital queries and correspondence
• Answers phone calls and directs callers to appropriate personnel, schedules appointments and assists patients.
• Manages calendars for staff
• Works closely with other clinic staff and supports other colleagues as needed
• Presents a positive and professional image for the Clinic

Requirements:

• Positive attitude to life
• Willingness to learn, adapt to changes and self-improve
• A good command of English
• Professional attitude to work
• Enthusiastic to deliver excellent service
• Team-player
• Computer literate
• Communication skills
• No prior experience required

To apply:

• Open house interview on a first come, first interview basis
• Please do not expect a response if you apply online
• Address: 6 Napier Road, #09-13 Gleneagles Medical Centre, Singapore 258499
• Interview dates and timing:
• SAT 02 November 2024 14:00-17:00
• SUN 03 November 2024 09:00-12:00
• MON 04 November 2024 17:30-19:00
• Interviews should last 15 minutes
• Please bring your CV, education certificates and certificates of achievements and awards if any

Starting salary:

• From $2500 depending on experience
• 13th month salary
• Performance-based bonus paid every 6 months

Please note:

I am UNABLE to support employment pass, training employment pass/training work permit

I am UNABLE to provide sponsorship to work for a new employer

• Basic Salary - $3000-$3500
• Working Time – Mon to Fri 8:30am to 6pm
• Working location – Changi Airfreight Centre

Accounts Receivable 70%

• Record and posting of customer payment/receipts
• Update daily cash book
• Send Monthly SOA to customers every 1st week of the month
• Manage relationship with customers, include attending to queries and resolve disputes
• Liaise with internal department to resolve issues and disputes
• Send weekly update AR report to HQ (Friday) and respective sales representative for review
• Distribution & allocation of Customers funds to various internal station
• Update of weekly foreign exchange rate into in house system
• Handle internal settlement with other subsidiary stations

Admin Duty 30%

• Arrange bank transfer upon receive of payment requisition.
• Enter payment entry into Company System.
• Update of staff leave.
• Email GST payment status on every Friday.
• Reimbursement staffs claim
• Print out time sheets on 21st of every month
• Purchasing of pantry / stationery or warehouse items if required
• Accrual entry for staff claim & sundry creditors
• Will need to attend workshop if required (During general repair works)
• Daily visitor pass & airport pass application.
• Handle company events & HR support

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Jobscopes of the position Includes:

1) Customer Service

2) Arrange Servicing Schedule with customer

3) Arrange Installation Schedule with customer

4) Keep track contract renewal

5) Keep and maintain records (Data Entry)

6) Provide Quotation

7) Ordering of stocks

and Any Ad-hoc Duty assigned when required.

Admin / Shipping Coordinator

Location: Geylang
Working Days: 5 days
Working hours : 8.30am to 5.30pm
Salary : $2,000 - $2500

Job Description:

• Open L/C
• Buy currency / check exchange rate and confirm contract with bank
• Arrange shipment
• Maintain and update data records.
• Provide assistance in day-to-day office operations.
• Handle phone calls and email queries.
• Help with daily office tasks like managing supplies and maintaining a clean workspace.
• Any other ad-hoc duties as assigned

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities

• Data entry
• Scanning, filing, photocopying and sorting of document
• Keying invoices into Excel
• Other ad hoc duties assigned

Minimun Qualification

• Diploma Holder
• Minimum 1 year in Logistics/Engineering/Administration

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Perform general office duties, including answering phones, responding to emails, and handling correspondence
• Schedule and coordinate meetings, appointments, and travel arrangements for staff
• Prepare meeting agendas, take minutes, and distribute them to relevant parties
• Assist in organizing company events, conferences, and training sessions
• Maintain accurate and organized filing systems, both electronic and paper
• Prepare, edit, and format documents, reports, and presentations as required
• Provide administrative support to senior management, including calendar management and task coordination
• Assist with the preparation of reports, spreadsheets, and presentations for meetings
• Conduct research and compile data for various projects and reports

JOB REQUIREMENTS

• Minimum Diploma and above
• Excellent organizational and time management skills, with the ability to prioritize tasks
• Attention to detail and accuracy in managing documents and tasks
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

(WEST REGION) - Tuas South

Highlights

• At least diploma (from Poly) OR Degree (from local or private)
• AWS + VB
• Lunch provided
• Company 2 ways transport provided - (pick up from Clementi interchange at 740am drop off at Jurong East)
• 815AM - 530PM, No OT

Responsibilities:

• Assist in full spectrum of HR
• Maintaining employee records
• Assisting with recruitment and onboarding
• Managing payroll and benefits administration
• Coordinating training and development programs
• Handling employee inquiries and complaints
• Ensuring compliance with labor laws and company policies

Requirements:

• At least diploma or relevant HR cert
• At least 1 yrs experience
• Good attitude

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

(WEST REGION) - Near Tuas crescent MRT

Responsibilities:

• Handle HR tasks relating to HR policies, Unit4 Prosoft HRMS, talent acquisition, on/off boarding, compensation, and benefits, learning and development, etc.

• Support the management in overseeing the administrative and operational aspects of the work environment.

• Prepare employment contracts, acknowledgement of resignation letters, staff confirmation letters, promotion letters and other HR-related letters.

• Manage recruitment/hiring processes including interview, reference checks, execute employee onboarding, new hire orientation, etc.

• Identify and share the manpower hiring issues with viable proposals on recruitment plans and initiatives to meet the outcomes of manpower hiring.

• Conduct exit interviews to gather feedback for better employee retention and manage employee’s exit clearance process.

• Regularly update and ensure accurate maintenance of employee database, P-files and all HR related information.

• Monitor and administer work pass applications/ renewals/ cancellations via EPOL and WPOL, including purchasing security bond and managing foreign worker quota.

• Handle the processing of insurance claims for Group Hospital & Surgical, Group Personal Accident, Work Injury, etc.

• Process CPF, IR8A, IR21, NSman make-up pay claim, Government-Paid Leave claim, government grants and submissions such as MOM surveys, wage surveys, etc.

• Handle end-to-end processing of monthly payroll computation and ad-hoc processing of commission payment and referral fees for employees, ensuring accuracy, completeness and timeliness in the payment of salaries in compliance with company policies and statutory requirements.

• Maintain up-to-date forms/records on training and to administer training for employees.

• Plan, coordinate and organize, which are inclusive but not limited to meetings, events, etc.

• Procure office stationery, business cards, company stamps, uniforms, etc and issue to employees.

• Assist with general administration and other ad-hoc tasks as required.

Requirement

• Minimum Diploma in Human Resources Management.

• Singaporean preferred

• Minimum 3 year’ HR-related experience.

• Proficient in Microsoft Excel, Word, Outlook and PowerPoint.

• Knowledge of Unit4 Prosoft HRMS is an added advantage.

• Strong understanding of HR principles, practices and local labour legislation.

• Independent, self-confident and self-motivated.

• Able to work under pressure and with a sense of urgency to meet tight deadlines.

• Service-oriented with excellent interpersonal and communication skills in dealing with different levels of employees.

• Resourceful with an analytical mind and a problem-solving aptitude.

• Excellent verbal and written communication skills.

• Bilingual in English and Mandarin (to communicate with Chinese speaking colleagues).

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities

· Provide administrative support to the Department.

· Coordinate department and project activities, and prepare documents required

· Manage administrative and operational duties like scheduling, arranging and facilitating meetings

· Proper documentation of records

· Management of department’s inventory and equipment

Requirements

· GCE ‘N’ / ‘O’ / ‘A’ Levels or Diploma Holders

· Good organisational and administrative skills

· Good interpersonal, verbal and written communication skills

· Proficient in Microsoft Outlook, Word and Excel

· Good team player, have an eye for details and ability to multi-task

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities

• Administer policies and schemes

• Manage data/photo, card production schedule and resource management

• Prepare regular reports

• Perform end-to-end reviews and streamline operational processes

• Liaise with internal and external parties

• Identify opportunities for operational efficiency

• Any ad-hoc additional duties as instructed if required

Requirements:

• Minimum Higher Nitec/Diploma with administrative experiences

• Proficient in Microsoft Office (Word and Excel)

• A team player, good interpersonal and communications skills

• Flexible and able to multi-task

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job Responsibilities

• File and organize documents
• Order office supplies
• Help with basic data entry and paperwork

Requirement:

• Min Diploma in any course

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Admin Accounting cum PA

Working Days & Hours: 5 Day | Mon-Fri: 9am-6pm

Working Location: Suntec Tower
Salary Range: $4000 - $5000 + AWS

Job Responsibilities:

• Provide secretarial and administrative support to manager located at Singapore's office, no overseas travelling requires.
• Managing incoming and outgoing correspondence on behalf of manager, phone calls and other form of communication
• Collaborate with other departments (Finance, Investment, Charity Team) to ensure that all company processes are handled efficiently and resolve any issues that may arise
• Schedule appointments, meetings, and calls, and ensure that they are prepared and on time for all engagements.
• Prepare presentations, meeting minutes and report.
• Perform administrative and office support, such managing office maintenance, water supply, insurance updates, cleaner management, filing system and contact database.
• Undertake any other ad-hoc tasks and responsibilities assigned

Job Requirement:

• Relevant Experience in Law / Accounting / Banking Industry
• OK with no Career Progession

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Admin / Shipping Coordinator

Location: Geylang
Working Days: 5 days
Working hours : 8.30am to 5.30pm
Salary : $2,000 - $2500

Job Description:

• Open L/C
• Buy currency / check exchange rate and confirm contract with bank
• Arrange shipment
• Maintain and update data records.
• Provide assistance in day-to-day office operations.
• Handle phone calls and email queries.
• Help with daily office tasks like managing supplies and maintaining a clean workspace.
• Any other ad-hoc duties as assigned

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Identifying target audiences and trends to create effective communication strategies that are in line with the company's objectives.
• Tracking the effectiveness of communication strategies using advanced techniques and finding opportunities for improvement.
• Maintaining contact with the media and marketing professionals to help promote and distribute communications and marketing materials including press releases and social media posts.
• Building positive relationships with other industry stakeholders such as consumers, partners, and investors.
• Planning, executing, as well as attending industry events such as conferences and product launches to grow the organisation’s network.
• Ensuring consistency in messaging, visual identity, and brand voice across all communication materials to nurture the organisation's brand and reputation.

Requirements

• Degree in Communications
• Good organisational and administrative skills
• Good interpersonal, verbal and written communication skills
• Proficient in Microsoft Outlook, Word and Excel
• Good team player, have an eye for details and ability to multi-task

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• AWS + Performance Bonus (1 to 2 months)
• 15 days annual leave
• Strong career progression
• Company incentive trips

Job Description:

• Provide administration support to the sales teams, assisting with various tasks and activities.
• Prepare and handle inside sales activities, including quotation preparation, tender project assistance, and other related tasks.
• Assist in generating and processing purchase orders, delivery orders, and sales invoices.
• Coordinate the preparation of purchase request forms, service request forms, and other necessary documentation.
• Liaise with customers and vendors to manage delivery and installation schedules.
• Ensure timely delivery by coordinating with delivery vendors and maintaining effective communication with customers, engineers, partners, and suppliers.

Requirements:

• Minimum "O" Level or equivalent qualification, with at least 2 years of relevant working experience.
• Strong passion, self-motivation, and a service-oriented attitude.
• Proficient in Microsoft Office applications such as Word, Excel, and Outlook.
• Excellent verbal and written communication skills, with the ability to effectively interact with others.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

Job Overview:

The After Sales Admin Coordinator is responsible for managing all aspects of after-sales service in a diamond shop. This role involves coordinating repairs, returns, customer inquiries, and maintaining customer satisfaction while ensuring efficient administrative processes.

Key Responsibilities:

1. Customer Service:Respond to customer inquiries via phone, email, and in-person regarding after-sales services.
   Address complaints and resolve issues related to purchases, repairs, and returns.
   
2. Order Management:Process and track after-sales orders, including repairs and custom orders.
   Maintain accurate records of customer interactions and transactions.
   
3. Repair Coordination:Liaise with jewelers and repair staff to ensure timely and quality service.
   Schedule and manage repair timelines, keeping customers informed of progress.
   
4. Returns and Exchanges:Handle the return and exchange process, ensuring compliance with company policies.
   Assist customers with documentation and provide necessary information for processing returns.
   
5. Inventory Management:Monitor inventory levels of returned and repaired items.
   Assist in managing stock levels and placing orders for replacement parts as needed.
   
6. Documentation and Reporting:Maintain accurate records of all after-sales activities and customer interactions.
   Prepare regular reports on after-sales performance, including customer feedback and service metrics.
   
7. Team Collaboration:Work closely with sales, marketing, and management teams to align after-sales services with overall business goals.
   Participate in team meetings and contribute ideas for improving after-sales processes.
   
8. Training and Development:Provide training and support to new staff on after-sales procedures.
   Stay updated on product knowledge and industry trends to assist customers effectively.
   
9. Customer Follow-Up:Conduct follow-up calls or emails to ensure customer satisfaction post-service.
   Gather feedback to identify areas for improvement in after-sales services.
   

Qualifications:

• High school diploma or equivalent; a degree in business administration or related field is a plus.
• Previous experience in customer service or administrative roles, preferably in retail or jewelry.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Open to OT. Open to 6 days work week/weekend need to work. (working hours more than 44 hours is consider OT)

Skills:

• Attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Customer-focused mindset with a passion for delivering exceptional service.

Please send in your latest resume to [email protected] or contact to +65 64160542

*Only shortlisted candidates will be notified*

Tammy Yap Yong Qi (R24121217)| Employment Agency Licence No:04C3537