Full Time Faculty, Tenure Track Position (Assistant Professor) in Sustainability, School of Social Sciences (SOSS)

Established in 2007, the SMU School of Social Sciences (SOSS) provides high quality undergraduate and graduate education expanding SMU’s pedagogical strategy to the study of society, government, and individuals embedded within an increasingly complex world. With faculty expertise and research spanning the disciplines of psychology, political science, sociology, and philosophy, SOSS’s research covers key thematic areas such as international development, policy and politics, Southeast Asian studies, social movements, and sustainability. The School aspires to make a significant and lasting contribution across sectors through its integrative approach to the study of social issues.

Sustainabilityforms a core research priority for SMU under its Vision 2025 research strategy. Sustainability is also a key focus for SOSS for our undergraduate program in Sustainable Societies as well as the Master of Sustainability (MST) launched in 2024. The new position will form a key part of the plans to consolidate the School of Social Science’s interdisciplinary contribution to research and teaching in sustainability.

Position:

The School of Social Sciences (SOSS) invites applications for (Assistant Professor) tenure track position in Sustainability, with a specific focus on environmental policy and governance, sustainable development, or environmental sociology to begin in July of 2025. The School is particularly interested in environmental social scientists with an established research and teaching repertoire or high potential for scholarly work on topics related to sustainability, including collaborative governance, the water-energy-food nexus, natural resource management, climate institutions and partnerships, and sustainability governance and analytics. Those with a research focus involving Asia are especially encouraged to apply. Successful candidates will be expected to demonstrate a high level of social science research excellence, appropriate to the rank of position to which they are applying.

Singapore Management University is committed to an interdisciplinary and integrated curriculum, providing opportunities to work with faculty across the social sciences. The research support is excellent, and salary and benefits are highly competitive. The teaching load is relatively light and undergraduate classes are capped at no more than 45 students.

Experience:

Applicants must have -

· A PhD. in public policy, sociology, or a closely related field.

· A record of internationally excellent research at the intersection of environmental sustainability, society, and policy.

· Teaching experience related to sustainability data perspectives, environment and society, infrastructure for sustainable development or environmental policy and governance.

· [Associate/Full Professor Level ONLY] Experience with applying for competitive research grants.

· [Associate/Full Professor Level ONLY] Experience with public engagement on sustainability topics.

Application:

The application package must be submitted by December 23, 2024 electronically via Careers@SMU portal:

1. A cover letter describing research and teaching interests

2. Up-to-date CV (including teaching experience and a list of three referees)

3. Research Statement (1-2 pages)

4. Teaching Statement (1-2 pages)

5. Writing samples (maximum 3)

6. Evidence of teaching effectiveness (e.g., teaching evaluations or syllabi)

Only shortlisted candidates will be notified for interviews. Interviews and campus visits will be conducted in December 2024/January 2025. All hires are contingent upon the successful completion of a background check.

Applicants for the Assistant Professor position should arrange for three confidential letters of recommendation to be sent directly to: The Dean’s Office, School of Social Sciences

Further information about the University and the School can be found at https://socsc.smu.edu.sg/

For queries, please email Professor Kenneth Benoit, Dean of the School of Social Sciences, directly.

Based at PARKROYAL COLLECTION Pickering, Singapore, we are looking for a passionate and energetic individual to join us as an Assistant Banquet Manager!

We will need this talented indiviual to:

• Provide full support to the Senior Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations in accordance to the established Standard of Operating Procedures
• Plan duty roster, engage part-timers and ensure that they are deployed according to function needs.
• Work closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensure that all team leaders deliver and provide exceptional guest service at all times
• Establish a rapport with guests to maintain a good customer relationship
• Ensure a high level of excellent service which meets the demands and expectations to all guests and internal customers
• Undertake any other task / duty / assignment that may be assigned by the Senior Banquet Manager and/or the management.

Talent Profile

• A current Assistant Manager / Banquet Manager with 3 years or more experience in managing a Banquet or large Chinese restaurant operation in a local five-star hotel of a similar capacity
• Minimum “O” level or Diploma from a recognized hospitality / tertiary institution
• Be willing to work weekends and public holidays
• High flexibility and adaptability
• Computer skills in Word and Excel would be essential

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

• Conduct onsite inspections and troubleshooting at client premises.
• Provide hands-on preventive maintenance, repair, and equipment installation.
• Adhere to company field processes and protocols.
• Carry out mechanical/electrical device system upgrades.
• Collaborate with engineers on project management, equipment installation, and maintenance services.

Responsibilities:

• Handling a full spectrum of corporate secretarial duties including company incorporations, preparation of directors’/shareholders’ resolutions for ongoing corporate secretarial matters for clients, and maintenance of statutory records and registers.
• Ensuring compliance with relevant statutory and regulatory requirements.
• Assisting with employment pass applications for clients.
• Other corporate or ad-hoc duties as required.

Requirements:

• Minimum Polytechnic Diploma or equivalent.
• 2 to 3 years’ relevant work experience.
• Good command of written and spoken English.
• Organized and meticulous individual with a strong sense of responsibility and initiative.

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Manage entire warehouse department, inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

The person will be responsible for

1) Prepare & compile Monthly Progress Claim for all the projects;

2) Prepare & submit Variation Order for all projects where applicable;

3) Quantity Take-off;

4) Assist in monitoring & compilation of all ISO 9001, ISO14001 & ISO45001 documentation for Audit & BCA Accreditation;

5) Any others relevant task that maybe assign from time to time

Qualifications : Diploma in related field;

Experience : Fresh or 2 years relevant experience will be added advantage;

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Looking for experienced Clinic Assistant
• Able to commit weekdays & Sat/Sun.
• Rotating shift hours. AM / PM / Full Shift

Job Scope

• Perform front desk duties and operational activities
• Registering patients and dispensing medications
• Chaperoning / assisting doctors in clinical procedures
• Establish inventory standards for medications and supplies
• Submission of claims and other medical documents
• Scheduling of appointment and patient registration
• Booking of referral appointments
• Handling phone calls and inquiries
• Handle administrative and ad-hoc duties

Qualifications And Job Requirements

• Great interpersonal skills
• Prior experience will be an advantage.
• Computer literate and team player
• Our family clinic serves a significant number of elderly patients who may not be fluent in English and often communicate in dialects such as Hokkien, Teochew, or Cantonese. Proficiency in Mandarin or the ability to converse in dialects would be highly beneficial

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

About Us
Raffles Student Care manages community and school-based Student and Kindergarten Care centres around Singapore since 2008. We inculcate values and develop life skills in our children to prepare them for life. Situated conveniently in multiple locations such as Sengkang, Punggol, Fernvale, Ang Mo Kio, Woodlands, Tampines, Pasir Ris, Tanjong Katong and Jurong West, our centres are designed with vibrant colours to be a home away from home for the children.

Job Description
We are looking for part time Student Care Staff to join our team.
• Supervise the safety of the children.
• Responsible, good role model for the children.
• Ensure children complete school homework.
• Carry out fun character-building activities for the children.
• Maintain communications with parents on routine matters.
• Working hours Monday - Friday, 1 - 6pm.
• Centre is operational from 7am - 7pm during school holidays. A rotation shift will be scheduled.

Requirements / Preferred Qualifications
• Must be caring, cheerful and love children.
• Candidates should preferably have student care or childcare experience.
• Candidates should preferably have a WSQ Student Care Programme, or Introduction To Student And Youth Care Certification, or equivalent.
• Candidates waiting for “A” Level exam results will also be considered.
• Candidates without certification will be sponsored for certified training.

Why Join Us?
• Performance Bonus (twice a year)
• Supportive environment with mentorship
• Sponsored Training (get certified!)
• Career advancement opportunities
• Shorter working hours, Monday-Friday only
• Employee discount (for those with children enrolled in our centres)
• Overtime pay applicable to those who worked beyond 25 hours in a week

If you’re interested to apply, please submit your resume and we will get in touch with shortlisted candidates.

Salary: $1,400 per month

Location: Tampines, Jurong West, Bedok, Sengkang, Pasir Ris and Haig Road.

*Important* - To indicate location of application.

Responsibilities:

• Assist in Routine care duties
• Assist lead teachers in looking after children
• Keep a safe and condusive enviroment for the children

Requirements:

• Minimum Fundamental Cert, or equivalent Early Childhood Education certificates
• Excellent communication skills
• Strong passion to nurture young children and to always ensure a safe and condusive environment for the children
• Able to work as a team, and independently when needed

*Bonus scheme available.

Interested parties please send in your resume in Microsoft Word Document Format to Ms Tan Shui Li, Katharine (Chen Ruili) (R1660568). Please include your work experience(s) and qualifications. Only shortlisted candidates will be notified. Thank you.

Job Description:

• Assist in researching and identifying potential business opportunities, including new markets, industries and clients.
• Support the development of business proposals, presentations and marketing materials to pitch services to prospective clients.
• Assist in conducting market research and analysis to identify trends, competitive landscape, and potential areas for growth.
• Collaborate with the Business Development team to develop and implement strategies to achieve sales targets and business objectives.
• Assist in building and maintaining relationships with existing clients, providing ongoing support and addressing any inquiries or concerns.
• Coordinate with internal teams to ensure effective communication and collaboration on business development initiatives.
• Assist in organizing and attending meetings, conferences, and networking events to promote company services and build relationships with potential clients.
• Provide administrative support to the Business Development team, including managing calendars, scheduling appointments, and maintaining databases and records.
• Stay updated on industry trends, market developments, and competitor activities.
• Perform other duties and responsibilities as assigned by the Director or Senior Management team.

Requirements :

• Bachelor's Degree in Business Administration, Marketing or related fields.
• Minimum of 3 years in business development / Sales / Corporate Secretary / handling new set-up company related experience.
• Strong interpersonal and communication skills, with the ability to build rapport with clients and collaborate effectively with internal teams.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Proactive and self-motivated with a strong desire to learn and grow in the fields of business development
• Proficient in Microsoft office Suite (Word, Excel, PowerPoint).
• Ability to work independently and part of a team, with a positive attitude and willingness to take on new challenges.
• Flexibility to adapt to changing priorities and deadlines as needed.
• Excellent promotion and sales skills are a plus.

The position is business partnering with Wholesale Arm of the company. Regular interactions with stake holders, strong understanding and control over the numbers are must. Ability to work under tight timelines, cost conscious, driving and owning the PnL is a key factors to this role.

Task 1: Accounting

Perform accurate month end account closing activities, reconciliation, analysis. In charge of General ledger, accruals accounting. Prepare/ review key schedules and variance analysis.

Task 2: FP&A and business partnering

Assist in annual budgeting & quarterly forecasting exercise for WS business division. Ensure smooth planning and reporting of consolidated forecast plans using Financial Planning Tool. Monitoring of Actuals vs forecast. Timely flagging of variance and actions to ensure targets are met.

Business partnering to relevant stakeholders, mainly WS for closing, forecasting, budgeting, credit risk assessment, driving collection plans, reviewing customer level margins and credit exposure and ensuring overall compliance to Finance SOPs etc. Ensure sufficiency of credit risk coverage with 3rd party insurer, any other credit risk exposure to follow proper SOPs.

Ensure accurate and overall compliance in export sales to Europe.

Knowledge of handling of export letter of credit is a plus.

Task 3: Reporting
Ensure timely reporting in HFM for Singapore business, performing system run consolidation for EC/RT/WS business on a monthly basis. Own the SG PnL and Balance Sheet reporting to Region, this includes commentaries on m-o-m and y-o-y performance/movements for actuals vs forecast, Intercompany matching and reconciliation as well.

PIC for maintenance of local GL account mapping against Global account codes in Oracle DRM. Overall control in HFM and FPT system. Other ad-hoc reporting requirements from Global/Region, e.g. license, sponsoring, etc.

Task 4: Others

Liaise with internal/external auditors, tax agents, corp secretary, regional and global finance team. Assist in preparation and statutory filling of financial statements. Review and approve payments. Any other tasks as assigned (e.g. stock counts, FA sighting, special projects etc).

Job Responsibilities:

1. Schedule management and itinerary planning.
2. Business trip and travel arrangements.
3. Coordination and management of CEO-related affairs.
4. Ensuring safety and privacy protection.
5. Document and email management.
6. Communication and collaboration.
7. Handling emergencies and responding to unexpected situations.

Qualifications:

1. At least two years of experience as an executive assistant or in a related administrative support role; prior experience serving a CEO or senior executive is preferred.
2. Proficient in scheduling, travel planning, and task management with attention to detail and high efficiency.
3. Strong communication and coordination skills, with the ability to interact effectively with various stakeholders, including team members, clients, and partners.
4. Excellent time management and prioritization skills, capable of staying calm in a fast-paced work environment.
5. Fluency in English (both spoken and written); candidates with international communication experience are preferred.
6. High professional standards and an efficient work style, with the ability to handle complex and demanding tasks.
7. Willingness to travel overseas.

Job description

• Assist with food preparation, including washing, cutting, and organizing ingredients.
• Ensure a clean and organized kitchen by following sanitation and safety standards.
• Support chefs with basic cooking tasks as needed.
• Maintain kitchen equipment and tools in good condition.
• Help in receiving of goods, organizing and practising FIFO exercise (first in, first out), and storing food supplies.
• Assist in cleaning workstations based on the schedule set.
• Any other duties as assigned

Requirements

• Basic knowledge of food safety and hygiene practices.
• Team player with a positive attitude and willingness to learn
• Willing to work shifts

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

The job holder provides support and assistance to the Director of Nursing in sustaining the standards of nursing practice; ensuring safe, high-quality, efficient and cost effective care is delivered to residents and their families. He/She is responsible for staff development and professional growth of the nurses. Supervise Nurse Clinicians/Nurse Educators to ensure that clinical quality standards and competencies of staff are maintained. Collaborates with Business Unit Head/Operational managers to facilitate Nurse Manager to plan, deliver and evaluate nursing care and services to meet the needs of the residents/clients.

Primary Responsibilities and Duties (80%)

• Plans, Coordinates and evaluates overall nursing care and services.
• Develops, implements, and evaluates nursing procedures, standards, and policies from best practices.
• Assesses, plans, implements and evaluates nursing standards and services.
• Facilitate and promote clinical safety and risk management practices.
• Monitor audits and reviews to ensure adherence to quality and safety standards.
• Participates in the development and implementation of a person-centred care delivery model.
• Lead the implementation of best practices and innovation in nursing care delivery.
• Identifies and plans professional development of nurses and care staff in collaboration with their supervisors.
• Create a culture of accountability, team work and positive staff motivation.
• Collaborates with other healthcare professionals to ensure smooth care delivery.
• Drives and manages change processes to improve nursing care and services provided to the residents/clients.
• Acts as a resource person to the nurses, care staff, doctors, allied health colleagues and operations staff.
• Work with relevant departments to address interdepartmental conflicts, troubleshoot problem areas, propose solutions and initiate follow-up action.
• Conducts recruitment and selection of nurses.

Secondary Responsibilities and duties (20%)

• Assists in the implementation of nursing projects and expansion of services.
• Assists the Director, Nursing in identifying new programs for the residents and special clinical projects to meet service needs.
• Monitors/analyzes the clinical quality indicators and changing needs of residents of Business Units i.e.Nursing Home, Day care and home care.
• Represent the organisation in external committees as appointed.
• Undertakes any task assigned by the Director of Nursing.

Technical / Professional

• Registered Nurse with Bachelor's degree in Nursing or equivalent preferred.
• Minimum 10 years' experience in healthcare setting.
• Trained in quality improvement methodologies.

General

• Demonstrates executive and leadership ability and management skills.
• Possesses good people-management skills.
• Strong sense of integrity.
• Facilitation and influencing skills.
• Coaching and mentoring skills.

Job duties and responsibilities:

• Lead the Production Division in formulating and implementing production business plans to achieve the company goals and objectives.
• Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.
• Induct, train, coach, and develop human resource and succession planning for the division.
• Participate and contribute actively either as the chairman or as a member of the various committees of the company or any other company-wide gathering.
• Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognising problems.
• Need to write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.
• Coordinate and take leadership of all the managers and assistant managers who are heads of their respective departments.
• Manage and delegate work within the division sphere.
• Lead in the management and control of budgets for jobs designated to the department.
• Led and formulated plans for the expansion and improvement of the production division.
• Oversee all production and maintenance projects to the satisfaction of the client's requirements by providing technical and management guidance to production departments.
• Ensure all production department projects are planned, coordinated, and executed smoothly to meet customers’ requirements with the highest quality and EHS compliance.
• Manage and deploy production resources (manpower, material, tools & equipment, logistics, technical, etc) efficiently and productively.
• Analyse job scope and plan resources with the department heads.
• Liaise with customers on job matters.
• Manage sub-contractors.
• Chair and conduct daily production and monthly safety committee meetings.
• Approve in-house training programmes and training materials.
• Conduct in-house training for staff and when required.
• Forecast the divisional requirements.
• Communicate and carry out the management requirements to subordinates.
• Implement the company’s IMS system for continuous improvement.
• Conduct post-project performance evaluation and identify areas for improvement.
• Ensure project costs are controlled within budget and minimize wastage.
• Continuously review and improve work methods and enhance the productivity of workers.
• Conduct an internal audit and self-assessment for IMS.
• Oversee the development of production indicators, man-hour standards, work instructions, and risk assessments.
• Act on behalf of the COO in his absence.
• Perform any other duties assigned by the COO.

Minimum Requirements:

• A Degree or Diploma in Engineering.
• Minimum 3 years experience in Engineering maintenance services
• Possess strong leadership and organisational qualities.
• Possess strong written and spoken communication skills.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Join Our Team!

Positions Available
Assistant Manager - Service Crew: $2,500 - $3,800

Location: Tanjong Pagar / Telok Ayer
Schedule: 6 DAYS/WORK WEEK, SPILT SHIFT 1030AM - 230PM & 530PM - 1030PM
Perks & Benefits:

• AWS
• Staff discounts on food and beverages
• BONUS
• FAST CAREER PROGRESSION
• MEAL ALLOWANCE

Restaurant Supervisor

As a Restaurant Supervisor, you'll oversee daily operations to ensure smooth service and a memorable dining experience.

Responsibilities:

• Manage daily activities and schedules for our team.
• Monitor inventory and ensure adequate stock of supplies and essentials.
• Maintain top-quality food standards, service, and satisfaction while addressing areas for improvement.
• Supervise food preparation and storage to comply with health and safety regulations.
• Assist and support staff with guest inquiries and requests.
• Respond promptly to guest feedback or complaints, ensuring a high level of satisfaction.
• Deliver superior food and beverage service, exceeding customer expectations.
• Ensure sanitation and safety standards are met.
• Take part in standard service duties.

Service Crew

Our Service Crew ensures an exceptional experience for every guest through excellent service and attention to detail.

Responsibilities:

• Provide smooth and efficient service, ensuring quality standards are met.
• Present menus, recommend dishes and drinks, and answer guest inquiries with a smile.
• Take and serve orders promptly without unnecessary delays.
• Be knowledgeable about the menu and drinks list.
• Restock beverages and guest supplies as needed.
• Clear and reset tables or counters efficiently.
• Ensure glasses and utensils are polished and ready for use.
• Assist with inventory counts and maintain accurate stock records.
• Take part in standard service duties.

What We’re Looking For:

• Minimum secondary school education with 'O' Level passes or equivalent.
• Candidates with Food Safety and Hygiene Certificates are preferred.
• Availability to work on weekends and public holidays.
• Immediate starters or those with short notice periods are highly desirable.

Only shortlisted candidates will be contacted.

SUSHI YUJO - www.sushiyujo.sg *IG* - https://www.instagram.com/sushiyujo.sg/

SHINRAI - www.shinrai.sg *IG* - https://www.instagram.com/shinrai.sg/?hl=en

Job Description

• Industry/ Organization Type: Automotive-Part Supplier
• Position Title: Warehouse Assistant / Storekeeper
• Working Location: North – Yishun Bizhub (Few bus stops required to reach there)
• Working Hours: 5.5 days (Mon-Fri:8 am-5 pm) - Mostly 5 days if able to complete the work before Saturday
• Salary Package: Up to SGD 2400 + Attractive Variable Bonus (few pay out in a year)
• Duration: Permanent

Key Responsibilities

• Receive, store, and dispatch goods effectively within the warehouse.
• Operate handling equipment and ensure all safety procedures are followed.
• Conduct regular inventory checks and maintain accurate stock records.
• Assist in loading and unloading of goods and organize them in the designated areas.
• Ensure the warehouse environment is clean, organized, and safe at all times.
• Collaborate with the logistics team to optimize warehousing and distribution processes.

APPLY NOW!!!

• Min. N Level
• Min. 1 year of working experience in the related field
• Proficiency in using warehouse equipment, especially reach trucks; a formal license is not required, but experience is highly valued
• Ability to lift heavy objects

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69364 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Renowned Bookstore
• Basic $2600 - $3200
• Full Benefits (AWS + Staff Discount)
• 5 days (Rotating off day)
• Multiple Locations Available

Responsibilities:

• Team Leadership: Lead, motivate, and manage staff to achieve key performance targets.
• Inventory Management: Oversee stock levels, replenishment, returns, and ensure proper handling of stock take and random counts.
• Operational Efficiency: Streamline procedures, ensure accurate documentation, and manage store opening, closing, and daily banking.
• Manpower & Budget Management: Plan and oversee store manpower and contribute to budget planning.
• Additional Duties: Support other tasks as assigned by superiors to maintain smooth operations.

Requirements:

• Diploma holder
• Min. 1 year of retail supervisory experience.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong