The Courage Chapter has been engaged to conduct a search for a Senior Manager, Events & Sponsorship for our client, a Non-Governmental Organisation.

ABOUT THE ROLE

In this role, you will play a key role in the planning, execution, and management of high-impact events while driving sponsorship opportunities to support our initiatives. You will be responsible for creating memorable experiences that align with our organisational goals. In this role, you will collaborate with internal teams and external partners to secure sponsorships, manage stakeholder relationships, and oversee event curation and implementation. This position requires strong project management skills, creativity, and the ability to cultivate partnerships that drive value and engagement for our sponsors and attendees. The role will report to the Executive Director.

RESPONSIBILITIES

Design overall flagship events and sponsorship strategies for the organisation.

• Leads the organisation, conceptualisation, planning, and execution of Signature events, including but not limited to the annual sustainability conference, awards gala, and C-level dialogues.
• Curate engaging event programmes that highlight key sustainability themes and trends, including identifying and sourcing expert speakers and thought leaders.
• Secure event sponsorships and grants by creating compelling packages, and cultivating strong relationships with sponsors and partners for win-win collaborations.
• Negotiate and compile sales contracts and agreements.
• Collaborate and coordinate with various departments/programme managers to oversee the planning, logistics, and production of events.
• Support marketing in preparing and designing sponsorship sales brochures, pamphlets, advertisements, and other sales materials.
• Provide supervision on event logistics, including venue selection, registration, attendee engagement, and vendor management, ensuring seamless execution of events
• Conduct post-event evaluations to assess impact, gather feedback, and identify areas for improvement for future events.
• Manage event budgets efficiently, ensuring cost-effective planning while maintaining high-quality event delivery.

JOB REQUIREMENTS & ATTRIBUTES

• A minimum of 8 years of relevant work experience in events, marketing and experience managing teams and owning a P&L
• Good understanding of sustainability issues and the SDGs, with a keen interest in continuous learning.
• Track record of initiating multilateral partnerships and maintaining positive relations
• Prior experience in crafting programme content for conferences
• Proven track record in securing sponsorships or driving business development.
• Experienced in organising large-scale conferences (>300+ pax) will be advantageous
• Strong communicator (written and verbal).
• Skilled contract negotiator with a track record of securing results within allocated budgets
• Organised and meticulous with project management skills. Able to anticipate risks and prepare contingencies when planning.
• Possess a positive work ethic and determination in achieving targets within tight deadlines with minimal supervision
• Able to work within a small team dynamic and comfortable operating in a fast-paced environment.

• Plan and execute events for internal and external purposes
• Keep event plans under budget and on schedule
• Reach out to potential sponsors and collaborators
• Advertise events through multiple channels
• Maintain accurate records of all expenditures
• Ensure events are carried out successfully
• Strong organizational and management skills
• Self-starter’s attitude
• Comfort working in a fast-paced environment
• Ability to plan and execute projects with many moving parts
• Exceptional leadership and communication skills
• Experience creating and adhering to a budget

Sales Assistant Manager Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Manage point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures

Requirements:

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

We're looking for a dynamic and experienced Food & Beverage Manager to join our growing establishment! In this leadership role, you'll play a pivotal role in overseeing all aspects of our food and beverage operations, ensuring exceptional guest experiences and driving profitability.

Responsibilities:

• Lead and motivate a team of servers, bartenders, and kitchen staff to deliver outstanding customer service.
• Develop and implement operational procedures to ensure smooth restaurant operations, including scheduling, inventory control, and cost management.
• Manage food and beverage budgets, including cost control measures and menu pricing.
• Oversee food safety and hygiene standards, adhering to all health regulations.
• Maintain a positive and professional work environment.
• Conduct regular performance reviews and provide coaching to team members.
• Analyze sales data and trends to identify opportunities for growth and improvement.
• Develop and implement marketing and promotional strategies to attract new customers.
• Represent the restaurant professionally at events and meetings.

Requirements:

• Minimum 3-5 years of experience in a Food & Beverage management role.
• Proven track record of success in leading and motivating teams.
• Bachelor Degree or Experience Need.
• Excellent communication, interpersonal, and organizational skills.
• Strong problem-solving skills and the ability to handle multiple priorities at once.

We Offer:

• Competitive salary range of S$5,000 to S$8,000 based on experience.
• Opportunity to work in a fast-paced and dynamic environment.
• A chance to make a real impact on the success of our restaurant.
• Comprehensive benefits package.

The Project Manager duties would include, but not be limited to:
• Responsible for the preparation and application of the Project Execution Plan.
• Monitor and control the progress and development of all related project deliverables through the various stages of the project in accordance with the policy.
• Lead Project Management teams. Provide expertise, guidance, advice, support and motivate project teams.
• Report to senior management via meetings or by regular written reports the progress of related project matters together with the status of related issues.
• Manages routine client interaction. Sets and manages client expectations.
• Manage and prepare all reporting activities required for the Project Stakeholders.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures and requirements.
• Ensure that projects for which you are responsible are delivered on time, on budget and to the prescribed standards.
• Ensure the prompt delivery of all project deliverables.
• Find resolution to and preempt problems during the various stages of the project.
• Communicates effectively with Operations Teams to identify needs and evaluate alternative Project solutions.
• Assistance in the selection of the Consultants as well as in the negotiation of their terms and conditions of engagement with the Procurement team.
• Assistance with the appointment of Contractors/Subcontractors, including giving advice on the most suitable forms of tender and contract.
• Oversee that the review of all relevant submissions are in line with the project schedule.
• Oversee and ensure that Change Management as it relates to budget, revised design and potential schedule impact is carried out in line with MBS procedures.
• Assist the Design team with design management, design coordination and design delivery to meet the project schedule.

We are searching for a highly motivated Food Services Store Manager to oversee the daily operations of our vibrant store. In this leadership role, you will play a key role in ensuring our customers have a positive and memorable experience, while driving profitability and maintaining the highest standards.

Responsibilities:

• Oversee all aspects of store operations,including staff scheduling, inventory management, and ensuring adherence to company policies and procedures.
• Lead and motivate a team of staff members, providing coaching and development opportunities.
• Deliver exceptional customer service,resolving any issues promptly and professionally.
• Maintain a clean, safe, and welcoming environment for both customers and staff.
• Manage inventory levels, ordering supplies, and controlling costs to maximize profitability.
• Conduct regular inspections to ensure compliance with all food safety regulations.
• Prepare and submit reports on sales, inventory, and other key metrics.
• Stay informed of industry trends and implement strategies to continuously improve store performance.

Requirements:

• Minimum 3 years of experience in a food service management role.
• Strong leadership and interpersonal skills with a proven ability to motivate and develop teams.
• Excellent communication and customer service skills.
• Proficient in inventory management and cost-control practices.
• In-depth knowledge of food safety regulations and best practices.
• Ability to work independently and as part of a team in a fast-paced environment.
• Bachelor Degree or Experience in Store Management

We Offer:

• Competitive salary and benefits package ($5,000 - $8,500/month).
• Opportunity to work in a dynamic and growing company.
• Supportive and collaborative work environment.
• A chance to make a real difference in the success of our store.

Roles & Responsibilities Responsibilities:

• Responsible for managing all operations, including profit, revenue, cash and quality targets.
• Development of the brand’s strategy and operations.
• Lead business development initiatives and deliver long-term strategic objectives.
• Create store action plans to drive KPIs. (i.e. Quality Audits, Sales Targets).
• Stock control (Orders, inventory, consumption, etc) Ensure that quality standards are maintained always.
• Lead and cooperate with the company’s marketing campaigns.
• Coach, lead, and mentor team members to achieve sales and profit targets.
• Recommending effective solutions to increase outlet sales and operations performance.
• Liaise with suppliers, coordinate deliveries, manage problems with deliveries, coordination with the Supply Chain Department, etc.
• Work closely with the HR department for all staff-related matters ensuring that processes are aligned with HR policy and cooperating in interviews and demand staff calculation.
• Conduct annual performance/appraisals and review pay packages for outlet staff.
• Work closely with the Training department to come up with SOPs, evaluation of training, training of the staff of the stores, etc Cooperation with the Training Dept, developing Training materials for in-house courses.
• Liaise with the finance team, and logistic department in a prompt manner.
• Reviewing business performance reports on a monthly or quarterly basis and providing recommendations to improve on operational issues and implement corrective measures.
• Responsive and available during the operation time of the stores.
• Constantly keep in close contact with suppliers to source for competitive raw materials for the business.
• Maintain a good working relationship with franchisees and Joint Venture partners to provide them with business support.
• Work with different departments in HQ to achieve all of the above.

Requirements:

• Ability to transmit ideas and vision, verbal and written.
• Project management and operations skills. Ability to work under pressure in a multitask environment.
• Written and verbal communication capacity in English (mainly) Microsoft environment experience (Word, Excel, Power Point).
• Ability to prepare reports, especially in Excel.
• Valuable experience in quality control systems, ISO or similar is perferred.

1. Member of SCTP Accredited Tax Advisor or Accredited Tax Practitioner for Income Tax and GST.

2. Job scopes involve corporate, partnership and personal income tax, GST and other tax laws administered by IRAS.

3. Review tax works prepared by the team members.

4. Ensure to meet the annual submission deadlines on 15 April for partnership/ personal tax and 30 November for corporate tax.

5. Review replies in response to tax queries.

6. Conduct review on GST ASK and ACAP and prepare the relevant reports.

7. Provide guidance and instructions to team members.

8. Prepare departmental annual budget and ensure monthly billing meets target.

9. Business development and client relationships.

JOB DESCRIPTION

Ensuring.

Optimizing profits by controlling costs. company policies are followed

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support. Handles tour assignments, overall control over day-to-day operations.
Service-oriented with strong multi-tasking skills. Guides the operations teams to address any customer feedback and vendor management issues. Able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules.

Manage to handler all outbond and inbond cases, carry out supervisory responsibilities in accordance with company's policies and applicable laws.

About Us

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.What we need from you

The Senior Sales Manager is responsible for all sales activities, corporate accounts and meetings align with the quarterly and annual sales and marketing strategy planning. SMART and Savvy way to drive and achieve the hotels’ monthly and annual budget. Displaying a creative and growth mind-set to work towards a successful hotel sales strategy.

Your day-to-day

FINANCIAL RETURNS

• Promote the Holiday Inn Expressproducts and services using and suggestive selling techniques Holiday Inn Express
• Prepare and execute action plans which increase sales revenue
• Monitor and acquire market intelligence from competition set hotels.
• Refer international sales leads to Cluster Director of Sales & Marketing
• Aware of sales strategies and goals when selling to negotiate optimum room rate for the benefit of the hotels’ business
• Sell facts and UPs of the hotel with a view to optimizing opportunities for revenue growth
• Monitors existing business and share sales strategies during sales/revenue meetings to maximize opportunities
• Acquire new business opportunities for the hotel while maintaining and growing volume from existing corporate accounts
• Initiates and prepare business tenders, proposal and contracts upon reviewing with Cluster Director of Sales & Marketing
• Work collaboratively with Leadership team in the preparation and management of the Sales & Marketing budget yearly
• Review and assist in the preparation of the annual departmental operating budget
• Completing all sales training modules is mandatory
• Competent in hotel systems (ie. Concerto, Oasis, Merlin, IWOS)
• Closely monitor and control expenses in Sales, prior approval needs to be obtained from Cluster Director of Sales & Marketing

PEOPLE

• Manage key corporate accounts with professionalism
• Sales trips when required to promote the hotel and develop potential business
• Maintain regular contact with the IHG hotels colleagues locally and Key Account Directors/Managers
• Always maintaining a high service standards in the hotel through trainings and leading by example, competent with six leadership competencies
• Ensure all colleagues are aligned Brand Service behaviours and guidelines
• Closely connect with operations on a timely basis in regards to in-house, future and existing needs of guests

GUEST EXPERIENCE

• Promote the Hotel’s (and IHG generally) products and services
• Maintain a high level of product and service knowledge about all IHG Hotels in your region
• Service existing and new business through management of accounts
• Respond to guest complaints within 24hours and ensure corrective actions to resolve their issues / concerns with the support of Cluster Director of Sales & Marketing
• Develop and maintain a regular pattern of sales calls, meeting with principals of target markets
• Provides intel on market research and analysis
• Develops and maintains contact with business partners, meeting and convention planners, visitors/convention bureau, travel agents, airlines, corporate accounts, government departments, embassies and other producers closely aligned to hotel business
• Builds profile within local market place through attendance at appropriate networking events, recommended by Cluster Director of Sales & Marketing
• Entertain clients in quarterly appreciation events/ hotel events with a view to maximizing business opportunities
• Plan and conduct familiarization tours and site inspections on weekly basis
• Weekly office visits to corporate accounts, business partners and associations
• Collaboratively assisting in preparation of new products and services
• Consistently assisting the team in the evaluation of sales and marketing activities
• Analysing sales business mix and likely impact on hotel goals, calling out risk(if any)

RESPONSIBLE BUSINESS

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate actions to correct a hazardous situation and notify direct report of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
• Positive mind-set of developing and carrying out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprints and sustainability efforts
• Acting responsibly at all times when working with hotel budget and expenses, seeking prior approval from Cluster Director of Sales & Marketing or General Manager

What we Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• Duty meals

• Birthday Leave on your birthday month

• Monthly LOVE Hour

• Extensive coverage of Medical, dental & optical benefits

• Insurance Coverage

• F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow opportunities

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description:

• Tactical sourcing for food and non-food categories related items
• Ongoing assessment, strategic sourcing and supplier relationship management
• Drive alignment within all the units, update procurement processes and comply with procurement best practices
• Identify opportunities for long term relationships/partnerships
• Cost Control

Job Requirements:

• Minimum ‘O’ Level and above with at least 4 years of working experience in purchasing in the Hospitality industry
• Good communications & negotiation skills
• Good analysing and coordination skills
• Proficient in Microsoft applications
• Positive attitude and able to work independently and as well as in team
• Altminds/orderEZ system knowledge preferred

Join us as the Senior Sales Manager who will be responsible for leading and managing the sales team to achieve revenue goals, develop and implement sales strategies, and build strong relationships with key clients. This role requires a strong understanding of the hospitality industry, excellent sales and leadership skills, and the ability to drive revenue growth.

Key Responsibilities:

• Develop and execute sales strategies to achieve revenue targets.
• Conduct market research and analyze competitor activity to inform sales strategies.
• Collaborate with cross-functional teams to drive revenue growth.
• Lead and manage a team of sales professionals, providing coaching and guidance.
• Develop and implement sales training programs to enhance team performance.
• Conduct regular sales meetings and performance reviews.
• Build and maintain strong relationships with key clients and stakeholders.
• Provide exceptional customer service to ensure client satisfaction and retention.

Requirements:

• Bachelor's degree in Hospitality, Business, or related field.
• Minimum 5 years of sales experience in the hospitality industry.
• Proven track record of sales success and leadership.
• Excellent communication, negotiation, and leadership skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.

• Responsible for planning, overseeing and leading project from ideation through to completion
• Conducting project review and creating detailed reports for executive staff
• Managing project progress and adapt work as required
• Conduct investigation, submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Manage the Enforcement Team and Investigation Team members on their reports submission and monthly investigation
• Attend Meetings with the Authorities on weekly basis and implement the SOP on the Team
• The Authority will refer a stipulated number of cases for the IOs to investigate monthly. Investigation work will include taking statements from any witness or suspect in the field or interview room, obtaining relevant evidence as defined by the Evidence Act and compiling and making recommendations in the investigation papers.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

OPERATIONAL

• Ensure seamless service levels, including hiring and training crew.
• Rostering.
• Reservations management.
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is assigned and completed constantly (learning never stops).
• Create, update and maintain all SOPs.
• Personally and frequently verify that the guests receiving the best possible service; respond to all Tripadvisor comments within 24 hours and all Marriott CFS alerts within 12 hours.
• Prepare and confirm all meeting/group proposals and contracts.
• Manage all aspects of F&B Operations, including, restaurant service operations (breakfast, lunch, executive lounge, dinner, Bar, Events); communication with culinary team; rosters across hotels, etc.
• Assist in maintaining strong team performance by regularly reviewing KPI’s and goals against performance and realigning strategies according to results; perform performance reviews per schedule.
• Entertaining guests in a consistent, professional and positive attitude. • Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Maintain and renew all needed licenses.
• Plan, control and ensure execution of all maintenance work, including logging in GXP and recording methodology.
• Monitor the quality and quantity of all food and beverage items served; inventory management and reporting routinely.

BUSINESS DEVELOPMENT

• Ensure that restaurants/bars are financially successful as independent profit centres - by driving and soliciting business opportunities.
• Fully responsible and accountable for the restaurant revenue and profitability, to ensure that the operational budget is adhered to and that all costs are controlled and expenditures pre-approved.
• Continuously seek ways to maximise revenue and profit through sales calls, networking events, partnerships and cooperation.
• Coordinate with Business Development – F&B Team any event enquiries, and perform all the necessary follow-up to ensure all events are carried out successfully; Maintain an active trace/follow-up system on all personal sales calls.
• Coordinate efficiently all event sales-related responses with Business Development – F&B Team with the aim of ‘closing the deal’.
• Create and update all restaurant online/offline information alongside Sales & Marketing Team, and distribute necessary information and write-ups internally and externally.
• Establish good rapport with guests, maintain good relationships and handle all feedback, requests and enquiries on food, beverage and service.
• Develop and refine a comprehensive mailing list/database for clients in conjunction with room-side mailchimp database, and maintain a regular communication to this database on the F&B offers of the hotels to encourage new and repeat business.
• Maintain/monitor all online booking platforms, including but not limtied to Chope, HGW.
• Maintain/monitor alongside Sales & Marketing Team all-Digital marketing/booking platforms for Restaurants e.g., Facebook; IG; YouTube; EDMs; Chope, Quandoo, HungreyGoWhere, STB/TIH, and Websites to be populated with relevant posts about Restaurant.
• Proactively remain relevant in media by providing new events/articles/photos to various publication
• Any other duties / tasks as requested by management.

Key Responsibilities of the Restaurant Manager:

·Supports the smooth running of the restaurant and Food and beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest level.

·Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries

·Liaise and engage with Marketing to find the right promotions and activities for the restaurant

·Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

·Builds and maintains effective working relationships with all key stakeholders

·Delivers effective training programs that advance service standards, profitability, and cost control

·Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required

Requirements of the Restaurant Manager:

·Proven experience in overseeing the following Food and beverage operations: All day dining, Meetings, and events with excellent problem-solving capabilities

·Excellent managerial skills with a hands-on approach, lead from the front and lead-by-example work style

·Personal integrity, with the ability to work in an environment that demands excellence, time and energy

·Experienced in using IT systems on various platforms

·Familiarity with Open Table

·Strong communication skills

·Singapore experience with standalone restaurants/will be an added advantage.

Responsibilities

• Consults with clients/customers and determines catering options based on the clients preferences
• Determine requirements in ingredients and set portions
• Schedule staff shifts
• Train and manage catering staff and kitchen personnel
• Oversee food preparation and customer service
• Prepares required catering forms, completing meticulous tasks and negotiating pricing.
• Report on expenses
• Manage stock and place orders as needed
• Ensure compliance with health and safety regulations
• Arrange food tastings with potential customers
• Communicate effectively with clients, staff, and third party vendors.

Requirements

• Work experience as a Catering Manager, Restaurant Manager or similar role
• Understanding of food hygiene
• Hands-on experience with creating menus in detail
• Excellent organizational and time-management skills
• Customer service attitude
• Excellent communication skills
• Flexibility to work during weekends and holidays
• Certification in hospitality or culinary management is a plus

Required night club industrial knowledge and network, public relations skill, recruitment for performing artiste and able to perform sales.

Handling of individual client and group client booking, organize client event and performing artiste performance

Manage service staff and performing artist

Manage inventory and supplier

Experience: 6-9 Years

Role: Project Manager

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

· Experience: Min 5 to 8 years in project and program management experience with a focus on digital initiatives. Proven experience in managing high-value and complex portfolio.

· Communication: Strong Pitching, presentation, and written communication skills to effectively engage stakeholders and covey project updates and insights. Excellent communication and interpersonal skills to collaborate with various stakeholders, including executives, project managers, and cross-functional teams.

· Analytical Skills: Proficiency in analyzing risk, troubleshoots issues, and make data driven decisions related to resource allocation, project timelines, and financial metrics to keep portfolio on healthy track.

· Budget Management: Demonstrated success in managing project budgets delivery cost effective solutions and optimizing resources

· Process Improvement: Experience in implementing process improvement that enhance project efficiency and quality.

· Leadership: Effective leadership and collaboration skills to drive cross funtional team toward common goals and maintain effective communication channels.

· Strategic Thinking: Ability to align program activities with overarching business objectives and strategic priorities.

· Problem-Solving: Strong problem-solving skills to address challenges in resource management, project scope, and delivery timelines.

· Technical skills: Jira, confluence, powerpoints, excel advance.

Key Responsibilities:

We are seeking a skilled and dynamic Project Manager who excels at communication and problem-solving and strategic planning to manage and deliver a portfolio of 100 Change requests annually, totaling a value of SGD 10million. As Digital Project manager role, demand a proactive individual who can drive successful delivery by managing and taking lead role including identify and mitigate risks/issues, managing budgets, improving processes, and fostering strong relationship with both the business and delivery team to implement changes requests

Project & Change Request Management

· Lead end to end management of change requests, ensure timely delivery and alignment with business objectives.

· Prioritize and balance the portfolio of 100 CRs based on business impact, resource, and budget constraints.

· Assume the Project Manager and/or Lead for specific projects assignment

· Proactively identify and resolve issues, bottlenecks and conflicts that may arise during the boat size port folio management process, employing critical thinking and sound judgment

· Coordinate activities across multiple teams. Both internal and external to ensure smooth execution of initiatives and adhere to project timeline

Stakeholder Communication & Presentation

· Develop ad present project pitches and updates effectively to senior management and stakeholders.

· Clearly communicate project objectives, progress, risk and mitigation plans, adapting messing to technical and business audiences.

Risk Identification & Issue Resolution

· Proactively assess, identify and manage risks, analyze issues and implement action plans to mitigation impacts on portfolio delivery as well as keep a track of project delivery and proactively address potential issues and arrive at a mitigation/escalation at right time

· Maintain a solution-oriented approach, demonstrating strong problem solving ability under complex matrix stakeholders and various constraints.

Process Improvement

· Continuously analyse existing process, identify area for improvement, seek opportunities to streamline process, improve efficiency and enhance ways of working across the project life cycle.

· Ascertain and implement best practices with stakeholders across the organization, and continuously to initiate the better way of working to improve project racking, reporting and quality control measures. Implement solutions to enhance efficiency and productivities within portfolio management domain

Budgetary & Resource Managment

· Annual plan of 100% budget utilization linked to prioritized business value and regulatory requirements.

· Timely and high-quality reporting/management involve timely budget billing, and fund drawdown.

· Updated centralize track of overall boatsize delivery covering in Jira/confluence flow including backlog, status, resource, financial, risk, and dependency profiles.

· Control and track project budgets and utilization, at all times and ensure it stays within the regional & quarterly allocations. Initiate and propose budget reallocation within delivery and support team to ensure fully utilization by end of the year.

· Ability to track aging, performance of CR boat size, close the project issues on time

· Work closely with Technical Delivery team to manage squad resource, balancing loads and optimizing team productivity to meet the delivery goals, accommodating ad-hoc requirements, and not miss the regulatory requirements,

· Maintain accurate and up to date key documentations, including status report. Project plan. Budget drawdown/allocations and other relevant artefacts

Team Leadership and Collaboration

· Act as a liaison between business and delivery team, promoting open communication and effective coordination

· Mentor and guide Retail business partner involving digital governance and connect to relevant product owners, business lead digital to fostering a positive and productive project environment.

Frameworks, process assurance, risk management

• Work with various stakeholders (Business/Product Owner, Program / Project Managers., Technical Delivery Managers, SDM team) review and propose refinements to the Ways of Working and associated SDM deliverables, in particular optimizing Agile vs Waterfall frameworks
• Track and manage Risk Appetite statement performance, MRAs, and Audits

Key Requirements:

• Project Management Certification, Lean /Six Sigma (e.g. PMP, Prince2, Agile or equivaent) is preferred

· Experienced of having direct responsibility for project with budget size of $10 to $20 million.

· 8+ years of experience in retail banking , and exposure to banking, product, operations, and process.

· Excellent client-facing. Executive level communication skills with excellent written and verbal communication and presentation skills with the ability to convey complex information clearly and concisely to both technical and non-technical stakeholders

· Experience in full end-to-end project management in a lead role and/ or Background in Business analysis or experience in an agile Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc.

· Proficient in excel and project management tools (e..g JIRA. Confluence, Excel advance skills). Technical domain expertise is an advantage, but at minimum is tech-savvy.

· Understanding of technology and operational processes across functions in the bank.

· Leadership qualities, including the ability to motivate and inspire cross -functional team to achieve project objectives.

· Ability to managing multiple priorities simultaneously and perform well under pressure and tight timeline

· Exceptional organizational and coordination abilities. with a keen eye for detail and a track record of delivering projects on time and within budget

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Food Service Manager Responsibilities:

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Food Service Manager Requirements:

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

Job Description

• Schedule performances and ensure all performers attendance
• Schedule for rehearsals and ensure all performers attendance
• Ensure all the admin of the performers
• Manage weekly routine performances
• Additional practice to ensure performer's standards
• Able to settle any issues among the performers
• Attend monthly meetings pertaining to stage performance matters

Requirements

• Ability to communicate well with performers
• Minimum 3 years experience as Performer Manager or similar role
• Must have experience as Performer
• Knowledge of Mandarin Pop is a must
• Strong leadership who can deal with problematic staffs

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive Business Development Manager (Logistics) to drive new business growth for logistics and supply chain solutions in the Asia Pacific region.

• Identify and pursue new business opportunities;
• Develop and execute targeted marketing plans to drive business growth and increase brand visibility;
• Work closely with internal stakeholders to tailor and create proposals and service offerings;
• Build and maintain strong relationships with global teams to drive cross-regional sales leads and collaboration;
• Actively participate in the RFQ and RFI processes;
• Collaborate closely with internal teams to ensure smooth implementation of successful projects;
• Prepare regular updates on the sales pipeline and provide status reports to stakeholders;
• Spearhead clear communication and alignment on progress and projections.

Requirements

• Diploma or Degree in any relevant discipline;
• Experience in a business development or sales role in a similar industry;
• Experience in logistics solutioning and supply chain management;
• Strong proven track record in sales and business development;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in the a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

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• Developing business strategies: Setting goals, developing plans, and leading the organization's business development strategies
• Identifying new sales leads: Researching prospective accounts, assessing the industry landscape, and finding new business partners
• Building relationships: Developing relationships with potential customers, business partners, and suppliers
• Managing resources: Managing business resources, including manpower and internal assets
• Communicating with clients: Communicating new product developments to clients and negotiating business deals
• Analyzing data: Analyzing return on investment and market position
• Training staff: Providing on-the-job training and performance evaluation for subordinates
• Attending events: Attending conferences and industry events to develop networks and strong business relationships