Job Summary

The CIB Coverage COO KYC Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for CIB originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

We are currently looking for a KYC Policy Implementation Manager based in Singapore to support:

• The implementation of Group Standards and/or of local requirements in the SC Network across Customer Due Diligence, Name Screening, Anti-Tax Evasion and Financial Crime Information Sharing
• The KYC tenet of the Client Lifecycle Transformation programme in the areas of ID&V rationalisation, business rules automation, optimisation of line of business procedures, digitisation of risks assessments, improvements in policy lineage.

About our Policy Implementation Team

Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for our Internal Business Function originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today. ​

Key Responsibilities

Support the end-to-end change process from initial policy consultation to delivery and warranty, whether for changes to Group Standards or local Country Addenda:

• Perform Client Lifecycle Impact Assessment (“CLIA”) related to policy changes;
• Support the implementation and enhancements of systems, processes, and controls;
• Engage with Delivery Operations and Client Management Teams to define and operationalise process changes arising from new or evolving requirements;
• Support training and communications to the user community
• Facilitate ongoing improvement of KYC/CDD processes;
• Work closely with Regional stakeholders to enhance the quality of process guidance based on user feedback and thematic issues identified via Quality Control.

Skills & Experience

Our Ideal Candidate:

• 10+ years’ experience in Corporate and Investment Banking
• Relevant experience in CDD/KYC supporting an in-depth understanding of requirements and their application in 1st Line processes
• Experience in change and transformation programmes
• Solid understanding of the industry’s products and services
• Experience in Compliance, Risk Management or Governance in 1st Line (Front Line or Operations)
• Demonstrable ability to work effectively across stakeholder groups and geographical boundaries

Good understanding of the dynamics of financial regulation, knowledge of Financial Crime Compliance desirable but not essential

Role Specific Technical Competencies

• CDD Experience
• KYC Experience
• Risk Management
• Compliance
• Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The CIB Coverage COO KYC Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for CIB originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

We are currently looking for a KYC Policy Implementation Manager based in Singapore to support:

• The implementation of Group Standards and/or of local requirements in the SC Network across Customer Due Diligence, Name Screening, Anti-Tax Evasion and Financial Crime Information Sharing
• The KYC tenet of the Client Lifecycle Transformation programme in the areas of ID&V rationalisation, business rules automation, optimisation of line of business procedures, digitisation of risks assessments, improvements in policy lineage.

About our Policy Implementation Team

Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for our Internal Business Function originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today. ​

Key Responsibilities

Support the end-to-end change process from initial policy consultation to delivery and warranty, whether for changes to Group Standards or local Country Addenda:

• Perform Client Lifecycle Impact Assessment (“CLIA”) related to policy changes;
• Support the implementation and enhancements of systems, processes, and controls;
• Engage with Delivery Operations and Client Management Teams to define and operationalise process changes arising from new or evolving requirements;
• Support training and communications to the user community
• Facilitate ongoing improvement of KYC/CDD processes;
• Work closely with Regional stakeholders to enhance the quality of process guidance based on user feedback and thematic issues identified via Quality Control.

Skills & Experience

Our Ideal Candidate:

• 10+ years’ experience in Corporate and Investment Banking
• Relevant experience in CDD/KYC supporting an in-depth understanding of requirements and their application in 1st Line processes
• Experience in change and transformation programmes
• Solid understanding of the industry’s products and services
• Experience in Compliance, Risk Management or Governance in 1st Line (Front Line or Operations)
• Demonstrable ability to work effectively across stakeholder groups and geographical boundaries

Good understanding of the dynamics of financial regulation, knowledge of Financial Crime Compliance desirable but not essential

Role Specific Technical Competencies

• CDD Experience
• KYC Experience
• Risk Management
• Compliance
• Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas. We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went public on the New York Stock Exchange, and we continue to scale new heights!

We’re looking for a Enterprise Customer Success Manager Singapore (Greater China Region) to work closely with our top Enterprise clients. The ideal candidate will have a background in digital marketing, data and customer success, and enjoys working directly with clients to help solve business problems and provide data-driven outcomes. This role will also serve as a product expert to help drive customer adoption and retention, generating insights and creative ideas for Similarweb solutions.

This role will report to the Team Manager, Customer Success based in Singapore.

Why is this role so crucial at Similarweb?

The Enterprise Customer Success Manager is a key player on the Enterprise Team collaborating with a variety of internal cross-functional teams and serving as a trusted advisor to our clients by working in a consultative manner. The CSM's ability to create relationships with the clients, and help them extract real business value using our solutions is essential to keeping clients engaged with Similarweb for years.

So, what will you be doing all day?

• Being the primary point of contact for all users on the account, responsible for identifying the client’s pain points and defining client success
• Responsible for onboarding, training, boosting engagement, and evangelizing Similarweb and all our offerings
• Act as a trusted partner and advisor to the client, providing guidance and support throughout our journey and partnership.
• Manage and expand long-term customer relationships, and ensure account longevity and renewals
• Identify and mitigate account churn risks, implementing proactive measures to retain customers and enhance their experience.
• Ensure our clients are engaged with the platform, taking action based on our data-driven insights and understanding the value it brings them towards achieving their business goals.
• Support in uncovering and identifying upsell opportunities during the customer’s lifecycle.
• Develop strong subject matter expertise across all Similarweb solutions

This is the perfect job for someone who:

• Solid understanding and experience in digital marketing
• 5+ years experience in a client facing customer success role, preferably in a SaaS company with planning and execution capabilities
• 5+ years experience in an analytical/consultative role in digital marketing (SEO, PPC, media planning).
• Solid relationship-building skills – the ability to quickly build rapport and establish trust with customers in the Greater China Region as well as internal stakeholders
• Analytical and consulting mindset with the ability to quickly discover, digest, and identify solutions to problems.
• Strong presentation and storytelling skills when it comes to analyzing data to share meaningful insights.
• Team player who can collaborate effectively with colleagues and business partners with a strong customer focus.
• Self-motivated, proactive, ownership mindset and results-oriented.

Why you’ll love being a Similarwebber:

• You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
• You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
• We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
• You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.
• Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

Responsibilities:

• Analyze RFQs, clarify opportunities, and manage risks
• Prepare and submit compliant tenders (technical, quality, risk)
• Lead commercial and financial management (quotations, cost estimates, profit margins)
• Collaborate with project teams and management
• Prepare reports and presentations
• Ensure successful project handover and execution

Requirements:

• Minimum Diploma in Quantity Surveying or it's equivalent
• At least 5 years related experience in electrical work in building
• Familiar with High Voltage, Low Voltage and ELV
• Good leadership and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24121656

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities

• Managing an organization’s incoming collections from members, ensuring proper accounting, and maintaining effective communication with members.
• Monitor accounts to ensure timely collections.
• Manage bulk issuance of subscription fee invoices and credit notes
• Ensure refund transactions are promptly and accurately accounted
• Follow up with members regarding overdue invoices.
• Respond promptly to members’ billing-related inquiries and issues.
• Reconcile incoming collections with outstanding invoices.
• Prepare regular reports on account statues, outstanding balances, and collection efforts.
• Support month-end closing activities by reconciling all AR subledger accounts.
• Support month-end, quarter-end and year-end closing processes
• Work closely with various internal departments to resolve collection discrepancies.
• Assist in internal and statutory audit
• Ensure compliance with financial policies and procedures.
• Handle any other ad-hoc tasks being assigned as required from time to time.

Job Requirements

• Bachelor’s degree in accounting, finance, or equivalent qualification.
• 2 to 3 years’ experience in Accounts Receivable or similar role.
• Preferably proficiency in Oracle Netsuite
• Proficient in MS Excel and strong data analysis skills.
• Ability to prioritize tasks and manage timeline.

Service Manager to lead service operations for construction projects, specializing in entrance systems (exits & entrances of buildings).

Ideal Candidate:

• Technical Expertise: Strong understanding of mechanical and electromechanical systems, including access control, automatic doors, turnstiles, and other related entrance systems.
• Sales Acumen: Proven sales experience with the ability to develop and implement strategies to expand our customer base and increase service revenue while maintaining profitability.
• Customer Focus: Excellent communication and interpersonal skills to provide expert technical advice to customers and build strong client relationships.

Key Responsibilities:

• Oversee all aspects of service delivery, including installation, maintenance, and repairs of entrance systems on construction projects.
• Lead and manage a team of service technicians, ensuring high performance and customer satisfaction.
• Develop and implement service strategies to improve efficiency, reduce costs, and enhance customer experience.
• Identify and pursue new business opportunities within the construction sector.
• Ensure compliance with all safety regulations and industry standards.

Please forward resume to [email protected]

Responsibilities:

· Perform full spectrum of Project Management involving Plumbing, Sanitary & Gas Services

· Cost-effective Design and Construction solutions involving M & E Services for Building and Infrastructure works

· Budgetary cost control for projects

· Familiar with construction environment, regulations and standard including WSH, MOM and Plumbing Sanitary guidelines and procedure

· Established detailed project scheduled activities including review and monitoring of construction activities programme, methods and work procedures and productivity.

· Design Development relating to Plumbing, Sanitary and Gas Services

· Work Assessment for Progress Claims and Sub-contractor’s payment

· Co-ordination and liaison with Clients, Consultants, Architect, Authorities and Project Teams.

Requirements

· Degree / Diploma in Mechanical Engineering

· Min 6 years working experiences in similar capacity with design and installation knowledge of Plumbing, Sanitary and Gas System.

· Effective communication and negotiation skill with knowledge of the cost and pricing technique

· Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment

• Accountable for managing the Failure Analysis Team to identify the root cause of failure and propose solutions to various internal and external customers, using data and knowledge from failure identification material, field information, SAP, download data, warranty test stands, strip report data.
• Proactively communicates to the Product Company technical support teams, new types of failure modes and new problem processes. Ensures supporting evidence from Failure Analysis team is concise, accurate and a demonstrates clear understanding of the failure and root cause leading to an improvement of the lifetime of vacuum pumps globally.
• Facilitates the communication with external parties to gather and collate background information of products and processes ensuring a detailed and thorough investigation into failure analysis can be conducted by the Failure Analysis team, ensuring high levels of customer satisfaction are delivered.
• Review and approve the failure analysis reports by the Failure Analysis Team for release to customers within agreed time schedules. Where required, raise warranty issues and support Customer Centers and Business Line Managers in the presentation of the Service Technology Centre findings and be the initial contact for all failure communication
• Accountable for the accurate reporting and tracking of product failure modes by product type and the quality of information entered in the failure analysis reporting system. Supports the improvement of the product analysis reporting system to aid identification and documentation of failure modes.
• Creates and presents statistical reports and trend data and provides recommendations for corrective action to be taken in design, manufacturing, the Service Technology Centre, field or at customer sites leading to improvement of life of the product.
• Accountable for the failure analysis team's delivery of warranty decisions. Supports warranty decision communication to customer if required.
• Demonstrates an awareness of the customer and the need for fact based driven decisions when reviewing failure analysis reports and the need for integrity when discussing failure analysis results.
• Manages warranty cost through accuracy and alignment of reporting. Ensures that the warranty cost allocation has been correctly assigned and reviewed by the Failure Analysis team and that the correct SAP processes are adhered to
• Is the external face of the Service Technology Centre, managing customer facing programs, supporting client contact on issues with products in liaison with the Customer Centers and Business Line Managers.
• Represents, and is the communication point at the Service Technology Centre when dealing with Customer Centers, Product Companies and Technical Support teams.
• Accountable for the management, training and development of the Failure Analysis Team to deliver detailed failure analysis to customers. Ensures quality of level 2 reporting is met and educates team on the process for gaining technical support for level 3 reporting. Provides support with prioritization, guidance and technical advice and ensures team meets scheduled timeframes and delivers against customer expectations.
• Liaises with the Service Technology Centre planner in setting the priority and allocation of resource and manpower for warranty analysis within the overall Service Technology Centre plan to ensure timeframes are met, customer expectations are reached, and business targets achieved. Accountable for the management of warranty test stand(s) to drive improvement on warranty failure testing and provides proposals to improve the process and equipment.
• Ensures that all failure analysis activities undertaken by the team are conducted within the boundaries of all applicable regulations, policies and procedures to ensure organizational, safety and health obligations are met. Manages the adherence of all relevant aspects of the failure analysis team to risk control elements.
• Where required, manages multiple Service Technology Centre Failure Analysis Teams within a region, where there is no local Failure Analysis Manager and ensures there is sufficient resource to support warranty analysis.

Job Requirements

• Degree in Engineering, a scientific discipline or equivalent relevant experience
• Strong leadership experience with a minimum of 5 years‘ experience in testing, applications, manufacturing, remanufacturing, field or onsite service
• Solid understanding of manufacturing and service methods and manufacturing or remanufacturing practices with wide product knowledge
• Good knowledge of the vacuum technique business area products and processes
• Strong attention to detail and demonstrates clear logical thinking, leading to fact based driven decisions. Articulates importance and need for accuracy and integrity when presenting results.
• Self-directed, with the ability to handle and resolve complex and challenging problems whilst maintaining regular communication and engagement with the internal customer. Drives for industry and best practice resolution of issues.
• Understands customer needs and ensures Failure Analysis team delivers solutions that meet expectations and timeframes, whilst working in alignment with Edwards and Leybold strategies and processes
• Champions continuous improvement projects focusing on improving efficiency, productivity and customer satisfaction
• Shares technical expertise and knowledge and connects Failure Analysis team to wider network for knowledge sharing and development
• Excellent people management skills to manage, motivate and develop team members to deliver company objectives within committed timeframes. Fosters a collaborative environment where individual differences are valued and respected
• Strong project management skills to plan, prioritise and delegate whilst managing time, resources, schedules and cost
• Adapts own behaviour and communication style to different situations and uses effective communication techniques to convey own ideas and understand other viewpoints. Able to operate at multiple levels within the organisation.
• Strong knowledge of process improvement methodologies and identifies and gains access to the appropriate tools and techniques to aid failure analysis work, ensuring that these are used by the Failure Analysis team e.g. Inspection and trouble shooting, Quality tools, Pareto, 5 Whys, 5W/2H, Brainstorming
• Proficient in Microsoft Office suite. Experienced in MS Office applications, proficient and trained in SAP
• Proficient in English – written and speaking.

• Location: Tuas West

• Working hours: 08:00 to 17:45 (Monday to Friday)

Job responsibilities:

• Planning warehouse space
• Planning manpower resources
• Planning for efficiency in the warehouse - Using technology and innovation
• Responsible for profit and loss
• Answer customer queries on a day-to-day basis
• Attending KPI meetings with clients
• Planning training for the department
• Managing customer service officers
• Provide training for new employees
• Hands-On Approach
• Any other Duties assigned

Job Requirements:

• Experience in 3PL Operations
• Experience in warehouse operations and space utilization planning
• Proficient in planning of warehouse operations
• Proficient in manpower allocation planning and training
• Knowledge of TAPA, GMP, GDP, Halal, and other certifications
• Experience in risk assessment
• Knowledge of innovation and technology employment

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Assistant Warehouse Manager (Tuas)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities:

Responsible for supporting the operation and maintenance of the M&E Services (e.g power, cooling, space and asset inventory) within the Data Center in a 24/7 mission critical environment for two sites.

• Provide leadership and guidance to teams and responsible for the performance of the team and delivery of Service Level Agreement
• Oversee the day-to-day operation and manage a team of engineers and to be on standby with 24/7 on-call emergency response and availability.
• Maintaining M&E Services infrastructure and coordinating with vendors.
• Manage and plan for MEP preventive, corrective, and predictive maintenance.
• Manage and plan for annual shutdown.
• Manage expenses and P&L.
• Prepare monthly reports and conducts meetings
• Manage contractors and projects.
• Manage client enquiries and requests.
• To obtain and maintain management system certifications, including but not limited ISO 9001 Quality Management Systems, ISO 14001 Environmental Management Systems, ISO 27001 Information Security Management, ISO 45001 Occupational Health and Safety Management Systems and bizSAFE Star certification within 2 years from Commencement Date.
• To review and approve maintenance master plan for planned preventive maintenance, cyclical parts replacement, major maintenance and overhaul works.
• To act as the 2nd level of escalation for ensuring that Employer's call for attendance to Incident is answered within the duration stipulated.
• To review, approve and submit Incident report with root cause analysis as stipulated under Schedule 8 within the duration stipulated.
• To review the quality of documentation submitted for raising Request For Change.
• To review, approve and submit quotations for corrective maintenance, Additions & Alterations and ad-hoc works as requested.
• To review turnaround time and quality of corrective maintenance, Additions & Alterations and ad-hoc works as requested.
• Perform any other adhoc duties.

Requirements:

• Minimum 8 years data center facilities experience.
• Operational experience with critical facility equipment/ system that includes but not limited to transformers, generators, DRUPS, UPS, PDU, Chiller System, CRAH and Fire System.
• Good customer management and communication skills.
• Responsible and accountable for profit and loss of the sites.
• Work independently with minimum of supervision.
• Strong written and verbal communication skills; must communicate effectively and in a professional manner.
• Plans and tracks preventive maintenance plan, cyclical maintenance plan and other related events closely.
• Analytical and problem-solving skills.
• Good organizational skills with the ability to maintain all facility related documentation. Detailed and careful in submissions and reporting.
• Proficient in Microsoft Office.

Summary:

• Basic Salary: Manager (Up to $6,500), Senior Manager (Up to $8,000)
• AWS + Variable Bonus
• Hybrid Work Arrangement

Responsibilities:

• Act as the Named Company Secretary (CoSec) for client companies, ensuring compliance with corporate governance and statutory requirements.
• Negotiate and secure sales of corporate secretarial services.
• Schedule, attend, and prepare minutes for Board and Board Committee meetings.
• Handle all corporate secretarial tasks, including regulatory filings and client queries, promptly and efficiently.
• Conduct customer due diligence and risk assessments while ensuring timely billing for non-routine work.
• Lead the team by sharing best practices, guiding the preparation and review of corporate documents, and providing mentorship.
• Oversee support staff’s work, providing regular coaching, guidance, and feedback to ensure professional development and high-quality service delivery.

Requirements:

• A degree holder or professional certification in chartered secretaryship.
• Minimum 8 years of managerial experience in corporate secretarial work, including as a named company secretary.
• Strong experience in an outsourcing or service provider environment.
• Exceptional verbal and written communication skills with a client-service mindset.
• Flexible, adaptable, and proactive with excellent interpersonal skills.
• Proven ability to prioritize, work under pressure, and meet deadlines.
• Willingness to take on duties beyond the job scope when necessary.
• Exposure to the investment or financial industry is an advantage.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

[Job ID: 401667]

Responsibilites:

• Build and maintain strong relationships with existing clients, ensuring their banking needs are met.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Understand clients' financial goals and objectives to offer tailored banking solutions.
• Identify opportunities to cross-sell and upsell bank products and services to existing and potential clients.
• Achieve sales targets for new business, product offerings, and customer acquisition.
• Provide financial advice and consultation services to clients, helping them make informed decisions about their banking and financial products
• Analyze clients’ financial situations and recommend suitable banking products, such as loans, investments, and savings plans.
• Manage a portfolio of clients, ensuring their financial needs are met and any issues are resolved promptly.
• Monitor and review clients’ portfolios to ensure they are aligned with their financial objectives.

Requirements:

• Degree holder.
• Driven and goal-focused individuals who are passionate about financial planning and wealth management.
• Willing to work a 5.5-day week, with the flexibility to meet clients beyond regular hours.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Responsibilities:

• Oversee daily operations, ensuring smooth and efficient service delivery.
• Implement, enforce, and maintain brand and outlet SOPs to enhance productivity and service quality.
• Ability to resolve issues and address customer complaints effectively.
• Conduct regular performance evaluations, offering coaching and feedback to enhance team performance.
• Monitor and ensure the highest standards of food safety, hygiene, and quality are consistently upheld.
• Respond to customer trends, needs, comments, and problems to ensure a quality experience and boost future sales prospects.
• Create, and implement promotional ideas to attract more guests and increase local market sales.

Skills and Requirements:

• Diploma in Hospitality Management or a related field.
• Ability to set priorities, plan, organize, and delegate tasks effectively.
• Leadership skills to motivate and develop staff while ensuring the achievement of goals.
• 2-3 years of managerial experience within the F&B industry.
• 5 days work week from Monday-Sunday.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Residence Manager, Property Management (MCST)

To ensure the efficient and smooth operation of all matters relating to maintenance and management of the properties.

Responsible for preserving the good condition of the infrastructure that they are safe and well maintained and functioning.

Responsibilities

· Fully responsible for the day-to-day operation of the building, ensuring all facilities are always fully operational.

· Schedule, coordinate and supervise all maintenance functions to the highest standard expected for the client and the subsidiary proprietors.

· Plan, co-ordinate and facilitate council meetings and Annual General meetings.

· Manage and supervise all maintenance and administrative staff assigned to the complex/building.

· Manage and review all vendor contracts, agreements and insurance before their expiry and recommend renewal or call for quotation/ tender

· Ensure all contract works/ routine servicing is carried out accordingly as specified in their contract’s agreement.

· Maintain continuous contact and communication with vendor contractors, clients and staff.

Requirements

· 5 years’ experience in managing condominium / building preferably with high end residences

· Diploma/Degree in Estate Management, Facilities / Hospitality / Business preferably familiarity with BMSMA

· Strong communication and negotiation skills

· Exhibit organizational and leadership skills

· Well organize and able to optimize cost, space and equipment while working within the budgeted operational costs

· Able to handle pressure, multiple tasks, prioritize and manage time effectively

· Able to handle all levels of people with a customer service-oriented mindset

• Plan and manage multiple engineering projects from conceptual development to handover, within budget, deliver on time, safety alertness and the required quality.
• Able to prioritize tasks and assign manpower to ensure that the overall resources are used effectively and within project deadlines.
• Assist to prepare bid tender for new projects and ensure project compliance with company policy and guideline.
• Evaluate and authorize changes that significantly impact the scope budget or timeline of a project.
• Lead the most complex or critical engineering projects, monitor progress and performance against the project plan.
• Identify and resolve operational problems and minimize delays.
• Select, guide and develop a team of project member with operational responsibilities to ensure that the organization achieves it business objectives and complies with all relevant regulations and laws.
• Ensure that organization and government standards on safety are met and ensure customer safety & quality specifications are consistently met.
• Allocate capital and human resources to maximize productivity and supervise and implement project expense, other assets and resource within budget.
• Analyze and approve project investments that best meet the organization needs.

Requirements:

• Recognized Degree in Electrical or Mechanical Engineering or related field of studies.
• Possess 8 to 13 years relevant experience in the local Electrical / ACMV Engineering industry
• Outgoing with strong interpersonal and communication skills.
• Ability to work independently and target oriented in a fast-paced environment.
• Ability to interact effectively with project members and stakeholder at all levels.

Bayes provides career opportunities with reputable and progressive Employers and prioritizes the interests of all whom we represent. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

All personal data supplied will be treated in confidence, and as permitted by law. For further enquiries, please visit our website which shares our Privacy and Data Protection Policy.

Kashmiethaa V Chandran | Associate

Built Environment Vertical

EA Registration R24122846

Roles & Responsibilities

Job scope:

Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and assisting the outlet manager in day-to-day activities of an outlet.

· Coordinate daily roster and supervise attendance

· Supervise and coordinate, pre-meal meeting conducted with staff daily

· Project and order required supplies

· Provide co-ordination and services for both kitchen and service.

· Provide suggestions or develop new SOP to improve on operation.

· In-charge of recruitment, selection and training of new hires

· Monitor and manage the staff performance including punctuality, customer service and food quality

· In-charge of overall supervision of the outlet/restaurant

· Facilitate innovation and lead staff to implement change

· Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

· Ensure and maintain service quality and professional etiquette

· Customer feedback management

· Examine food and beverage preparation

· Ensure quality control for food and service

• manage shop staff and arrange store work schedule.

• Beverage preparation such as tea, ice cream and other kitchen duties.

• Cashier and counter duties as assigned.

• Maintaining the overall cleanliness and tidiness of work areas.

• Be involved in the opening and closing of the store (depending on the shift).

• Other job tasks related to outlet operation

Working Days:

6 days

Working Hours:

12:30pm -- 11:00PM

10:30PM -- 9:00PM

Location:

AMK Hub near MRT and bus interchange

Toa payoh MRT

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Your role as Assistant Sales Manager is to be the leader of the Sales Team.

Your role involves actively seeking new business prospects to meet sales objectives and expanding our client base. Additionally, you will cultivate and strengthen connections with new and existing clients, comprehensively understanding their requirements, offering tailored solutions, and introducing new or alternative products to address their needs.

You will work closely with the sales team, utilizing strong communication and negotiation skills to identify, upsell and cross-sell opportunities for potential and existing clients.

You will play a crucial role maintaining long-term partnerships and maximizing revenue from new and existing clients, for the company.

Duties and Responsibilities:

1. Account & Client Relationship Management:

· Develop and maintain strong relationships with assigned clients.

· Understand clients' needs, business objectives, and challenges to provide tailored solutions.

· Provide consultation and proposals for indoor plants and landscape solutions.

· Managing new and existing client accounts.

· Act as the point of contact for clients and ensure a seamless and positive experience for clients.

2. Sales Target Achievements:

· Focus on acquiring new customers to achieve revenue growth and meet sales targets

· Additionally, aim to achieve revenue retention and growth from existing customers

· Negotiate/close deals and handle customer feedback.

3. Collaboration and Coordination:

· Work closely with other departments such as operations, accounts, and CRS team.

· Ensure a coordinated approach to client management.

· Share insights and feedback from clients to improve products and services.

4. Performance Monitoring and Reporting:

· Monitor and report on sales performance.

Qualification and Criteria:

Personality traits:

1. Communication and Interpersonal Skills:

· Good communication, listening and presentation skills.

· Possess good interpersonal skills.

· Comfortable in talking to people.

2. Independence and Collaboration:

· Able to work independently and work well with others.

3. Motivation and Results Orientation:

· Self-motivated and results oriented.

Expertise:

1. Educational Background & Work experience:

· Degree or Diploma in any related field

· At least 2 years of experience holding a leadership role in Sales.

2. Analytical and Problem-Solving Skills:

· Strong analytical skills, meticulous, and a good problem-solver.

3. Negotiation and Closing:

· Strong negotiation and closing abilities.

· Ability to to understand clients' business needs and tailor solutions accordingly.

4. Adaptability and Time Management:

· Able to multi-task.

· Able to work in a fast-paced environment

5. Technology and System Proficiency:

· Comfortable in using systems such as Microsoft Dynamics 365 Business Central.

6. Adherence to Processes:

· Good in following procedures and workflows

Additional Information:

Location: East Area

Working Hours: Mondays- Fridays: 8.30am-5.30pm
5 days a week, off on weekends and PH

Transport allowance provided

Sales Incentive

Interested candidates, please click Apply or send your detailed Resume to:

[email protected]

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

Sean Ong (Reg. No.: R24122829)

Scope & Responsibility:

• Advise company in all submission of fire safety documents to Singapore Civil Defence Force (SCDF) for approval
• Review and update Emergency Response Plan (ERP) as required by Singapore Civil Defence Force (SCDF).
• Conduct relevant basic fire safety awareness training to employees and in-house fire fighting team.
• Conduct monthly fire safety inspection for workplace.
• Assist in the formation of Emergency Response Teams (ERT) and assist in training for the ERT members
• Attend to annual fire certification by SCDF
• Perform fire safety inspections within premises to prevent fire hazard are created and no violation of Fire Safety regulations
• Ensure that all occupants are familiar with the means of escape located within the premises
• Correspond with SCDF on all matters pertaining to fire safety within the premises
• Conduct annual fire drill exercise for occupants of the premises
• Conduct 1 Table-Top Exercises (TTX) within the premises each year
• Ensure Maintenance works on the fire proetextion system are carried out accordingly to FSSD regulation by company contractor.
• Promote fire safety awareness programme for occupants of the premises
• Prepare annual report to FSSD on behalf of client.
• Attend to agencies related to Fire Safety Matters e.g Insurance. (If required)
• Prepare and implement the Arson Prevention Plan for the premise.

Requirement:

• Registered Fire Safety Manager
• At least 2 years experience in FSM
• Able to make 2 visits per month (4 hrs each Visit)
• Singaporean / PR

Customer Service, Assistant Manager

Customer service operations management

· Oversee the end-to-end order processing workflow to ensure timely and accurate order fulfillment.

· Address customer inquiries, complaints, and escalations promptly, maintaining a professional and solutions-oriented approach.

· Monitor and track delivery status, ensuring customers are informed of progress and any delays.

· Manage backorder follow-ups, ensuring timely resolution and customer communication.

· Review and approve customer discrepancies submissions such as claims and credit memos, within the SAP system.

· Collaborate with the warehouse and logistics teams to manage outbound order volumes and provide accurate forecasts for budgeting and manpower planning.

Customer relationship and communication

· Conduct regular meetings with customers, internal staff, and cross-departmental teams to foster strong relationships and address issues.

· Monitor and follow up on overdue payments from customers, ensuring timely resolution and maintaining positive relationships.

· Travelling to meet up with suppliers as and when necessary.

Compliance and performance reporting

· Ensure compliance with Security Export Control regulations, including customer and end-user screening, as required.

· Prepare annual sales forecasts and update quarterly revisions based on actual performance and market conditions.

· Monitor monthly sales expectations, analyze variances, and identify key factors affecting sales trends and volume.

· Prepare and present monthly KPI reports for management meetings, highlighting achievements, challenges, and areas for improvement.

Team development & administration

· Set departmental objectives and establish key performance indicators (KPIs) for individual team members to align with company goals.

· Approve staff leave requests through the system, ensuring adequate coverage and smooth operations.

· Yearly and/or half-yearly goal settings with staff and half-yearly appraisals.

· Additional tasks assigned by management.

REQUIREMENTS

· Minimum Diploma from Polytechnics.

· At least 3 years of relevant working experience in customer service, order management and delivery management.

· Proven experience in customer service operations managerial role.

· Excellent communication skills, both verbal and written, with a focus on customer relationship management.

· Ability to manage multiple priorities in a fast-paced environment.

· Knowledge of SAP is an advantage.

· Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions.

· Willingness to travel occasionally for work-related purposes.

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

BIM Manager (MRT Project)

Visit www.ppsjob.com.sg

Roles & Responsibilities

• Develop a strategy for BIM implementation, outlining requirements, processes, workflows, and needs for the construction project.
• Plan, manage, and maintain 3D BIM data and content complexity to meet project deliverables.
• Lead and support the project's BIM coordination, including overseeing BIM modellers and the site team, as well as managing subcontractors' BIM teams.
• Create a training programme for design managers and engineers to enhance their use of BIM authoring tools.
• Collaborate with the project team to innovate and utilise advanced tools to address project challenges.

Requirements

• Degree or diploma in Architectural, Civil, Structural, or MEP Engineering, or a related field.
• Experience in adopting and implementing BIM design authoring and collaboration technology tools in construction projects.
• Proficiency in Autodesk Revit 2018 or later versions, as well as 2D CAD and other visualisation and simulation applications.

Tasks and duties:

• Coaching and training sales, marketing, and management professionals.
• Building a sales pipeline through the acquisition of new prospective clients.
• Creating new sales opportunities.
• Maintaining good relationships with existing customers.
• Researching market trends.
• Preparing reports and sales forecasts.
• Achieving sales targets and key performance indicators (KPIs).
• Excellence in verbal and oral communication skills.

SGD 5600-6000 | per month

6 days per week

Key responsibilities:
• Accounts management - handling clients and their requirements

• Procure staff for events and actively growing our pool of candidates

• Simple adminstrative matters and handling of payments to staff
• Coordinating staffing requirements and staff briefings

• Develop and implementing tech-system into our event solutions

Requirements:
• Event experience of 2 years in an event or tech company
• Good communication skills
• Able to work flexible hours due to nature of hours of events
• Able to work at a fast pace environment

• Able to work weekends if required (off in lieu)

Benefits

Medical Leave

CPF provided

Flexible work arrangement