Job Description

A project manager is responsible for the direction, coordination, implementation, executive, control and completion of the project while remaining aligned with the strategy, commitments and goals of the organization.

Responsibilities

· Plan and implement projects

· Help define project scope, goals and deliverables

· Define tasks and required resources

· Collect and manage project team

· Manage budget

· Allocate project resources

· Create a schedule and project timeline

· Track deliverables

· Support and direct team

· Lead quality assurance

· Monitor and report on project progress

· Present to stakeholders reports on progress as well as problems and solutions

· Implement and manage change when necessary to meet project outputs

· Evaluate and assess the result of the project

Qualifications

· Excellent communication skills

· Problem-solving and leadership skills

· Project planning, risk management, time management and other project management skills

· Project management qualification (PMP), Certified Associate in Project Management (CAPM), or equivalent experience as a project manager

· Experience in strategic planning, risk management and/or change management

· Proficiency in project management software tools

· Contract negotiation

· Conflict resolution experience

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Oversee the Concierge team to ensure the highest quality of service experience to our guests while maintaining smooth operations.
• Involved in operations and be accountable for the Concierge teams service delivery, provides coaching and advisory to help team members deliver the expected service experience.
• Actively refine the service standards and SOPs; communicate and cascade to team members and our service partner to ensure they are adhered to.
• Ensure counter coverage with review of in-house/outsourced team staffing rosters; stand-in at the counter in the event of staff shortage.
• Attend to special events e.g. VIP visits, service recovery incidents or escalated feedback.
• Actively curate and deliver training contents to constantly refresh the Concierge team on the SOPs, service best practices and other contents.
• Respond to customer feedback emails, collate feedback register on a monthly basis with recommendations on improvements.

Requirements:

• Min Diploma in any discipline
• 8 to 10 years of relevant concierge experience
• Experience in leading and managing a team
• Experience in premium luxury hospitality establishments e.g. hotels, airlines, Grade A commercial buildings will be an advantage
• Able to conduct stand-up training on service & SOP matters

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $5,300 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Job Overview

We are seeking a highly motivated and experienced Restaurant Manager to oversee daily operations, ensure exceptional customer service, and drive business performance. The Restaurant Manager will be responsible for managing staff, ensuring compliance with health and safety regulations, and maintaining a positive environment for both customers and employees.

Key Responsibilities

1. Operational Management

• Oversee day-to-day restaurant operations, including opening and closing procedures.
• Maintain high standards of food quality, service, and cleanliness.
• Ensure compliance with health, safety, and hygiene standards.

2. Team Leadership

• Recruit, train, and supervise restaurant staff.
• Schedule and manage shifts to ensure adequate staffing during peak hours.
• Foster a positive and productive work environment through effective communication and motivation.

3. Customer Service

• Address customer feedback and complaints promptly and professionally.
• Monitor dining experiences to ensure customer satisfaction.
• Implement strategies to enhance the customer experience and build loyalty.

4. Financial Management

• Monitor budgets, control costs, and maximize revenue.
• Track and analyze key performance indicators (KPIs), including sales and profit margins.
• Manage inventory, placing orders to avoid shortages or overstocking.

5. Marketing and Promotions

• Develop and execute marketing strategies to attract new customers and retain existing ones.
• Plan and oversee special events or promotions.
• Collaborate with external partners for advertising and marketing initiatives.

Qualifications and Skills

Educational Background

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred but not mandatory).

Experience

• Proven experience as a Restaurant Manager, Assistant Manager, or similar role.
• Strong understanding of restaurant management software and financial principles.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Responsibilities:

1. Ability to develop new business and manage existing accounts.

2. Attend to customers and handle customer inquiries.

3. Build strong rapport and establish long term relationships with customers.

4. Handle inquiries and provide product knowledge.

5. Manage project and tender.

Requirement:

1. Outgoing personality with good communication skills.

2. Able to converse fluently in English and Mandarin (to liaise with Mandarin speaking associates).

3. Ability to work independently.

3-6 months contract (Convertible to perm)

Location: Pasir Panjang

Working hours: Mon- Fri 9am to 6pm

Job Scope:

• Serve as the primary point of contact for Building Management, Landlords, and contractors.
• Oversee and manage all aspects of office administration and facilities services.
• Ensure consistency in administrative standards across multiple locations.
• Provide daily support for office facilities, including equipment maintenance and office supplies management.
• Identify opportunities to improve operational processes and reduce costs to enhance efficiency.
• Coordinate renovation and relocation projects with property agencies, landlords, and contractors across various Asian countries.
• Manage vendor relationships, including negotiating prices and contracts, and reviewing facility-related agreements.
• Review and verify quotations and invoices to ensure accuracy.
• Handle ad hoc projects as assigned.

Job Requirement

• 5-8 years of experience in Facilities Management with regional experience
• Proficiency in Microsoft Office Suite
• Strong interpersonal and communication skills
• Independent with detailed mind and hands on attitude
• Adaptable, proactive, and well-organised

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

We are seeking a dynamic and experienced Sales Manager to join our team and drive sales for our exhibition halls and meeting rooms at Singapore EXPO. The Sales Manager will be responsible for identifying, developing, and closing sales opportunities to maximize revenue and meet sales targets.

• Independent sales hunter with a can do attitude.
• Individual contributor role where you hunt for new corporate/lifestyle events through prospecting, networking, relationship building, channel development etc.
• Build and maintain strong client relationships, ensuring a positive customer experience throughout the sales processes
• Understanding clients’ needs and propose innovative solutions to key clients
• Work with the marketing department to develop sales campaigns that can generate a continuous pipeline of opportunities
• Conduct regular sales presentations and site visit with clients
• Manage, support and service the clients from prospecting to closure of events.
• Main point of contact between our client and internal teams, and to collaborate closely with event management and operations team to ensure successful completion of events.

Qualification

• Degree with minimum 4 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/ or Events.
• Proven sales experience in the venue or hospitality industry (a plus).
• Proven track record of developing new accounts.
• Strong organizational and time management abilities to manage multiple tasks efficiently in a fast-paced environment.
• Ability to work independently and as part of a team.
• Possesses a strong network of business contacts cultivated throughout your career.
• Demonstrated success in achieving or exceeding sales targets through a results-oriented approach.
• Excellent interpersonal and written/verbal communication skills to build strong relationships with clients.
• Highly motivated with excellent problem-solving skills.
• An independent and proactive individual who thrives in a collaborative environment while maintaining a positive attitude.
• Able to work on weekend for events when required.
• Work location: Expo

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB SUMMARY

The purpose of the role is to

• To assist the branch manager in managing the branch to achieve the team sales target by maximizing new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the differing segments, while ensuring robust sales process and stringent service standards in compliance with local regulatory requirements.

Assist the branch manager in Implementation and oversight of the below responsibilities:

Drive and implement strategies

• Accelerate client acquisition and penetration in target segments
• Develop targeting strategies by Segment and geographic presence such as consideration and pull-based sourcing.
• Inculcate a robust and deep-rooted service culture
• Ensure accurate and timely delivery of client journeys and scripts.
• Work with stakeholders to ensure achievement of Segment-wise targets. Conduct root cause analysis and de-bottleneck issues as required.

Performance Measurement & Tracking

• Responsible for defining strategy for conversion of leads provided by Segment.
• Work closely with Digital channels on fulfillment of Online acquisition and ongoing usage
• Work closely with Segment, Product and Performance Management Teams to ensure overall performance standards and KPIs are met
• Ensure high level of FLC and upkeeping the service standards in our touchpoints
• Ensure deliverables in budget/ scorecards are met
• Ensure contactability ratio of RM to clients

Ensure compliance and familiarity to standards

• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
• Timely completion of all mandatory risk and compliance training, including e-learning by the set deadlines
• Completion of all mandatory risk and compliance training and related compliance acknowledgements by each member of your team by the set deadlines
• Demonstration of adherence to the Group Management Responsibilities policy and fair accountability principles
• Prompt and decisive action when any risk and compliance weaknesses become apparent, addressing them in an appropriate timeframe, escalating where necessary, having carefully understood what happened and why
• Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group and local policies and standards.
• Ensure the teams are 100% compliant with rules and regulations, and ascertain adherence to operational risk controls and procedures in day-to-day management
• To be measured against the overall ORF standards of CR, and be accountable for adherence to Risk Assurance Framework laid down at group and country level.
• To ensure good ratings in internal / external audits, governance, compliance and GIA reviews
• Work with Country Learning and Talent Development/curriculum architects to set training standards at Country Level including those relating to compliance.
• Work collaboratively with Financial Crime Compliance, AML, L&C on Client Due Diligence and KYC processes.
• Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, mis-representation, fraud and for adherence to Treating Clients Fairly principles.
• Ensure timely completion of CPD hours
• Embed strong 1st line credit and conduct mindset and capabilities
• Strengthen staff awareness/knowledge of cyber risk via training of “good” practices and lessons from market incidents

Financial Objectives

• Maintain MIS accuracy and discipline, and ensure adequate control on payment of incentive to sales channels, vendors and agencies
• Ensure effective resources allocation, capacity and cost management linked to participation model and related product / segment strategy and focus
• Periodic review with stakeholders on the sales channel’s deliverables and effectiveness
• Deliver against budget/ forecast and ensure business delivery is done with good conduct

People Management

• Coach, equip, empower and energize both the frontline and support staff to deliver the best result
• Implement effective HR standards and strategies, manage succession plan, retain key talent, constant discipline in performance management.
• Engage Training to address training needs, implement training roadmaps
• Ensure sales channel’s discipline in HR & training related matters
• Be an effective agent of change and role model for talented staff throughout the bank
• Establish effective FTE management and hiring to ensure seamless delivery of client experience at branches and hubs

RESPONSIBILITIES
Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Eg: Product managers, IA/IS specialist, Cluster heads & etc.

Our Ideal Candidate

• RNF and CFMAS
• 3 years of experience in Business Management and Retail Banking

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description & Requirements

Job Description & Requirements

Established CA firm looking for candidates with audit exposure from SMPs firm is technically competent mature and prepare to become an audit partner.

• Service orientated, calm, conversant in bilingual as Audit Manager is required to liaise with Chinese speaking clients
• Statutory audit of incorporated entities, NPO, AUP, Gebiz
• Able to handle and review Tax Computation
• Good attitude, proven record of leadership and customer service skills
• Local / SPR is preferred

This role reports to the HR Director and will be a strategic and hands on role focused on our Compensation & Benefits strategy. You will be an individual contributor and will work closely with the Global Rewards, the Singapore HR team and key business stakeholders to implement and support a competitive and relevant reward strategy to ensure it stays competitive in attracting and retaining talent.

Main Responsibilities:

Compensation & Benefits (C&B)

• Develop, renew and implement the compensation & benefits programs, policies and guidelines in Singapore
• Lead and manage annual C&B campaigns, e.g. salary benchmarking / review, bonus, incentives, retention schemes, etc.
• Serve as a subject matter expert by providing expert level compensation and benefit consulting support to HR team and business leaders
• Lead in the development, implementation and administration of short- and long-term incentives programs in Singapore
• Lead participation in market surveys and performance of market analysis to develop and recommend changes to programs, guidelines or practices
• Lead in the development, implementation and deployment of all local wellbeing initiatives in Singapore.

HR Operations

• Lead the employee movement update in collaboration with the HR Business Partner and the Employee Services team to ensure smooth monthly payroll process.
• Collaborate with the Employee Services team to manage the local and expat employee tax matters ensuring compliance with local regulations including corresponding with the IRAS on related matters.
• Ensure compliance with local statutory requirements relating to CPF and tax by keeping abreast on the updates of relevant government bodies and legislations such as Central Provision Fund (CPF), Inland Revenue Authority of Singapore (IRAS) and Ministry of Manpower (MOM) etc.

Full and Final Settlements

• Provide input on the final payment administration for all leaving employees including items related to final payment i.e. leave encashment, intermediate STI, withholding for tax, tax clearance, processing payment for tax liability to the IRAS and intermediate STI pay out for transfer cases.

Policies Management & Implementation

• Owner of all local HR Policies and ensure alignment with local regulations (MOM, CPF, IRAS) in collaboration with local legal counsel where applicable.
• Review, update and design benefits policies and plans, ensuring that it is competitive and on top of market trends while maintaining internal equity and compliance
• Accountable for local deployment of global policies
• Partner with benefits broker to review group insurance program annually to ensure programs are crafted to be competitive with market practice and enable Danone to attract, reward, retain and engage our employees
• Manage ongoing relationship with benefits broker and have regular contact to cover ongoing issues, requests and feedback

Annual Salary and Bonus Cycle

• Drive and manage the annual salary review campaign, salary planning and bonus payout and bonus setting in Singapore
• Ensure relevant communications to stakeholders with regards to changes in policies and guidelines
• Responsible for the submission of Remuneration Survey data to Mercer
• Responsible for the preparation of Singapore Reward Frame analysis (external market references, internal equity analysis, proposal of medians and building of merit matrix)
• Work with International Mobility team to validate Annual Salary Review for expats

Reporting and Budgeting

• In-charge of quarterly rolling forecast of people cost budget
• Work with department controllers and corporate finance to answer any queries or investigate discrepancies

HR Admin

• Review of employee letters including but not limited to contracts, promotion letters, salary increment and bonus letters.
• Preparation of employment contract for Director’s level and above.
• Submission of MOM related surveys
• E-leave portal Administrator

The successful candidate must possess an understanding of effective global work styles and be able to achieve results in a matrixed, culturally diverse organisation and assimilate new information rapidly as business needs require while managing risks appropriately. The requirements listed below are representative of the knowledge, skill and/or ability required:

Experience and Skills required

• At least 6 to 8 years of relevant working experience
• At least Bachelor's degree in relevant major(s)
• Experience working in matrix organizations
• Meticulous, resourceful and interest in working with numbers
• Analytical and data driven
• Keen eye for detail and accuracy
• Organized with ability to prioritize and multi-task
• Policy development and project management
• Excellent oral and written communication skills
• Demonstrated ability to build positive relationships internally and externally with stakeholders
• Collaborates positively with team and across functions

Specialist Knowledge

• Good working knowledge of budgeting and reporting
• Good working knowledge of local employment standards and regulations
• Fair working knowledge of local tax reporting requirements

Competencies to be successful on the job

• Able to keep calm under pressure whilst dealing with simultaneous deadlines
• Team player who works well autonomously and interacts effectively with others
• Places high value of standard on professionalism, accuracy and reliability
• Enthusiastic about processes and structure whilst also having the ability to flexibly adapt to changing needs and situations

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

Responsibilities

· Create and execute a strategic sales plan that expands our customer base and extends the company's global reach

· Meet with potential clients and grow long-lasting relationships that address their needs

· Recruit sales representatives, set objectives, train and coach them, and monitor their performance

· The ongoing training of your salespeople.

· Identify knowledge gaps within the team and develop plans for filling them

· Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress

· Manage the month-end and year-end close processes

Required skills and qualifications

· Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

· Proven record of success with the entire sales process, from planning to closing

· Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

· Superb leadership ability

· Strong business sense and industry expertise

· Excellent mentoring, coaching and people management skills

· Dedication to providing great customer service.

· Ability to work shift,weekend and public holiday

· Ability to work longer hours with prolonged period of standing.

About Us:
A 24-hour minimart dedicated to providing exceptional customer service and a wide range of products to our community. We’re looking for a dynamic and motivated Shop Manager to lead our team and ensure smooth operations around the clock.

Key Responsibilities:Oversee daily operations of the minimart, ensuring a clean and welcoming environment.
Manage staff schedules, training, and performance, fostering a positive team culture.
Monitor inventory levels, placing orders as necessary to maintain stock.
Ensure compliance with health and safety regulations.
Handle customer inquiries and resolve issues in a timely manner.
Analyse sales data to optimize product selection and merchandising strategies.
Implement promotional strategies to increase foot traffic and sales.
Prepare reports for upper management on sales, inventory, and staff performance.
Able to work on public holidays.

Qualifications:Previous experience in retail management, preferably in a convenience store or minimart setting.
Strong leadership and team management skills.
Excellent customer service and communication abilities.
Proficient in inventory management and basic financial principles.
Ability to work flexible hours, including nights, weekends, and holidays.
High school diploma or equivalent; degree in business or related field preferred.

2. SKILLS
Coaching Store Operations Management Skills

Responsibilities:

• Prepare and review financial statements, ensuring compliance with local regulations and accounting standards.
• Handle daily accounting operations, including accounts payable, receivable and general ledger.
• Manage tax filing, statutory reporting, and other regulatory compliance matters.
• Support budgeting, forecasting, and financial analysis to assist decision-making processes.
• Liaise with auditors, tax agents, and other external stakeholders.
• Maintain accurate financial records and ensure timely month-end and year-end closing.

Requirements:

• Bachelor’s degree in accounting, Finance, or a related field.
• Minimum 3 years of relevant accounting experience.
• Strong knowledge of accounting standards and tax regulations.
• Proficiency in accounting software and Microsoft Excel.
• Detail-oriented with excellent analytical and organizational skills.
• Good communication skills and ability to work both independently and in a team.

Location: Chinatown / Potong Pasir
Working Hours: Mon-Fri, 10am – 7pm
Salary Range: $4,000 - $6,000
Benefits: Attractive benefits package

Job Overview:

We are seeking a creative, results-oriented Marketing Manager to lead and execute strategic marketing initiatives aimed at growing our brand, engaging customers, and driving revenue. The ideal candidate will have expertise in digital marketing, content creation, and campaign optimization, and will be responsible for identifying market opportunities, building our online presence, and delivering measurable results through various marketing channels.

Key Responsibilities:

Strategic Marketing Planning & Execution:

• Conceptualize, develop, and implement comprehensive marketing strategies aligned with the company’s goals.
• Collaborate with cross-functional teams to ensure marketing plans support overall business objectives.

Customer Insights & Opportunity Identification:

• Identify customer pain points and market opportunities that the company can address through innovative marketing campaigns and product offerings.
• Regularly analyze customer feedback and market trends to adjust strategies accordingly.

Digital Presence & Online Marketing:

• Engage and grow our digital presence through a variety of online and offline channels, including websites, social media, search engines, email campaigns, and more.
• Utilize SEO, SEM, and paid advertising to boost visibility and drive traffic.

Content Creation & Distribution:

• Create and manage high-quality content for various platforms, including social media accounts, blogs, graphics, and videos, ensuring they align with the brand’s voice and tone.
• Develop marketing assets for distribution through emails, websites, landing pages, and social media channels.

Campaign Monitoring & Optimization:

• Monitor, analyze, and optimize marketing efforts to improve performance metrics, customer engagement, and ROI.
• Use analytics tools to track the success of campaigns and adjust tactics for continuous improvement.

Collaboration with Partners:

• Work with external partners to create joint marketing campaigns aimed at increasing exposure and driving results.
• Ensure alignment of brand messaging and maximize return on investment from joint initiatives.

Market Research & Competitive Analysis:

• Conduct in-depth market research on industry trends, consumer behaviors, and competitors to keep marketing strategies competitive and innovative.
• Provide regular reports on findings and actionable insights to inform future strategies.

Brand Building & Positioning:

• Build brand awareness and develop strategies to position the company as a leader in the market.
• Ensure consistent and effective branding across all channels, maintaining alignment with the company’s values and mission.

Sales & Lead Generation Support:

• Support sales teams by generating qualified leads through targeted marketing campaigns.
• Assist in lead nurturing efforts and convert prospects into loyal customers.

Requirements:

• Education:
  Diploma or Bachelor’s degree in Marketing, Business, or a related field.
• Experience:
  Minimum of 3 years in marketing strategy, management, or a similar role, with a proven track record in digital marketing, including SEO, SEM, PPC, and social media.
• Skills & Competencies:
  Strong understanding of SEO, SEM, and PPC strategies.
  Hands-on experience with social media platforms and content creation tools.
  Experience in managing email campaigns and analyzing ad performance to optimize for ROI.
  Excellent communication skills, both verbal and written.
  Ability to work in a fast-paced environment while managing multiple projects simultaneously.

Why Join Us?

• Competitive salary range and attractive benefits package.
• Opportunity to lead creative and innovative marketing campaigns.
• Work in a dynamic and collaborative environment in a growing company.

We are seeking a skilled and detail-oriented Contract Manager for our client in the logistics sector. The ideal candidate will manage all aspects of contract negotiation, execution, and compliance for logistics-related agreements, ensuring that both legal and business requirements are met. The Contract Manager will work closely with internal stakeholders, including legal, procurement, operations, and finance teams, as well as external clients and service providers. The incumbent must be able to work well under pressure and have a legal or procurement background with the willingness to travel.

Key Responsibilities:

• Lead the negotiation, drafting, and finalization of contracts related to logistics services, including transportation, warehousing, supply chain management, and third-party logistics (3PL) agreements.
• Analyze and review contracts to ensure compliance with relevant laws, regulations, and company policies. Identify and mitigate potential legal risks, and provide recommendations for risk reduction.
• Collaborate with cross-functional teams, including procurement, legal, operations, and finance, to align contract terms with organizational goals. Act as the primary point of contact for contract-related queries.
• Oversee the entire contract lifecycle from negotiation through execution and performance monitoring. Ensure timely renewals and manage amendments, extensions, or terminations as required.
• Ensure that all contracts are in compliance with industry standards, company policies, and applicable laws. Monitor vendor and service provider performance, ensuring adherence to contractual obligations and resolving issues as they arise.
• Handle any disputes or contract-related issues that may arise with clients, suppliers, or third-party vendors, ensuring timely and cost-effective resolutions.
• Maintain accurate records of all contracts, amendments, and communications. Provide regular reports on contract performance, renewals, and any risks or issues to senior management
• Contribute to the development and improvement of contract management processes, systems, and tools to enhance efficiency and effectiveness.

Qualifications:

• A bachelor’s degree in Business, Law, Supply Chain Management, or a related field (A Paralegal Certificate from an accredited institution is preferred.)
• 5+ years of experience in contract management, ideally within the logistics, supply chain, or transportation sector (background in procurement would be strongly preferred)
• Experience negotiating, drafting, and managing logistics-related contracts (e.g., transportation agreements, warehousing contracts, 3PL agreements).
• Strong understanding of logistics operations, terminology, and industry regulations (e.g., Incoterms, freight agreements).
• Strong negotiation and communication skills, both verbal and written.
• Detail-oriented with a high level of accuracy in contract review and analysis.
• Excellent problem-solving and conflict-resolution skills.
• Ability to manage multiple contracts simultaneously and prioritize tasks effectively
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Willingness to travel

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179