Reference: 2024B091

Industry: Technology, System Integration (SI) Industry

Location: East Area

Job Description

• Work closely with the business development and support the bid process
• Assess clients requirement and provide technical solutioning
• Design technical soluton, working closely with the product and service delivery teams to meet customers' business requirements

Requirements

• At least 5 years of relevant experience
• Strong analytical, problem-solving, and conceptual skills
• Good stakeholder management and influencing skills covering colleagues, partners / vendors and project sponsors

We regret that only shortlisted applicants will be notified.

EA License: 18C9079

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Duties

• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Requirements

• At least a Bachelor’s degree in any of these faculties: o Computer Science o Information Technology o Programming & Systems Analysis o Science (Computer Studies)
• Minimum total three years’ work experience in at least one of these job titles: Digital product manager.

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

• Working hours : 40-44 hours a week (Usually should be 40 hours)
• Working location : RSW
• 2 years contract
• Basic salary up to $7000
• Annual leave : 7 days
• Medical benefit: GHS and outpatient
• Reporting Manager: VP, Retail + Operations director

Job Scope:

Retail Operations Management

• Oversee daily operations of the HPVOM store, ensuring efficient and smooth management.
• Manage stock levels, replenishment, and merchandising to maximize sales and customer satisfaction.
• Implement and maintain health, safety, and compliance standards in line with local regulations and company policies.
• Utilize POS systems and other tools to monitor sales, track performance, and streamline operations.
• Maintain high standards of store presentation, including cleanliness, merchandising, and staff uniforms

Sales and Customer Experience

• Cultivate a customer-first environment, ensuring all staff provide excellent service.
• Analyze customer feedback to identify areas for improvement and implement solutions.
• Drive customer engagement by promoting NEON’s brand story and enhancing the shopping experience.
• Develop and execute in-store promotions and product placement strategies to boost sales.

Team Leadership

• Lead and mentor the retail team, including supervisors and front-line staff.
• Recruit, onboard, and train team members to align with NEON’s values and service standards.
• Conduct regular performance reviews, set clear goals, and provide ongoing support for professional development.
• Foster a collaborative and motivated work environment, promoting effective communication and teamwork.

Financial and Inventory Management

• Monitor store budgets and expenses, ensuring cost control and profitability targets are met.
• Perform regular inventory audits, managing stock levels to avoid overstock or shortages.
• Collaborate with vendors for timely supply deliveries and favorable pricing agreements.
• Analyze sales data

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

• Reporting to the site manager or other senior project managers as required.
• Ensuring that requirements, as specified by the client and senior management, are met.
• Monitoring labor, building material, and equipment budgets and curbing unnecessary expenses.
• Supervising on-site construction work and relaying instructions from senior project managers.
• Reporting any concerns that might negatively impact projected cost and time estimates.
• Procuring materials, labor, and equipment, as well as third-party subcontractors and suppliers.
• Preparing work schedules and sequencing onsite tasks.
• Collaborating with other construction project stakeholders as required.
• Ensuring adherence to all health and safety standards and report issues.

Requirements and skills

• At least 10 years related working experience in Building Construction
• In-depth understanding of RC structure work, expert in Formwork and Rebar.
• Well known in construction procedures and material and project management principles
• Working hours 6 days per week
• Strong construction background to discuss and advise technical matters with Main and Sub Contractors.
• Excellent Communication skills and highly organized, driven and conscientious.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers

• Train and manage the clinical team and oversee the daily functioning of the clinic.
• Lead and motivate the clinical team to achieve patient satisfaction, high professional standards, and cost-effective operations.
• Implement and maintain the customer service SOP for the clinic.
• Oversee the collection of payments with accuracy and precision. Implement and maintain the payment collection SOP for the clinic.
• Facilitate smooth patient flow and ensure that staffs have in-depth understanding of every station within the operational flow.
• Implement and maintain the operational flow SOP for the clinic.
• Train staff on policies, procedures and adoption of new technology.
• Data reporting (of clinic statistics), asset management and clinic budgeting.
• Manage the clinic roster.
• Carry out clinical procedures, including health screening, answering clients’ inquiries and vaccination for clients as needed.
• Maintain a safe and clean environment for patients.
• Support the Medical Director and assist in duties as may be assigned.

In the commercial diving industry, a Commercial and Sales Manager plays a critical role in driving business growth and ensuring operational efficiency. Here are the typical roles and responsibilities associated with this position:

Roles and Responsibilities

1. Sales Strategy Development:Create and implement sales strategies to meet revenue targets.
   Analyze market trends to identify new business opportunities.
   
2. Client Relationship Management:Build and maintain relationships with clients, contractors, and stakeholders.
   Address client needs and ensure high levels of customer satisfaction.
   
3. Business Development:Identify and pursue new business opportunities in various sectors (oil and gas, construction, underwater inspection, etc.).
   Conduct market research to inform business decisions.
   
4. Proposal and Contract Management:Prepare and submit proposals and bids for diving projects.
   Negotiate contracts and terms with clients, ensuring compliance with regulations and company policies.
   
5. Team Leadership:Lead and manage sales teams, providing training and support.
   Set performance goals and monitor progress towards targets.
   
6. Financial Management:Develop and manage budgets for sales activities.
   Monitor financial performance and analyze profitability of projects.
   
7. Collaboration with Operations:Work closely with operations teams to ensure that projects are delivered on time and within budget.
   Provide feedback to improve service delivery and operational efficiency.
   
8. Regulatory Compliance:Ensure compliance with industry regulations and safety standards.
   Stay updated on changes in regulations affecting commercial diving operations.
   
9. Marketing and Branding:Oversee marketing initiatives to promote the company’s services.
   Develop promotional materials and attend industry events to represent the company.
   
10. Reporting and Analysis:Prepare reports on sales performance, market conditions, and competitor activities.
    Use data analytics to inform sales strategies and improve decision-making.
    

Key Skills and Qualifications

• Strong understanding of the commercial diving industry and related services.
• Excellent communication and negotiation skills.
• Proven experience in sales, business development, or management.
• Ability to analyze market data and trends.
• Leadership skills to manage and motivate teams.
• Familiarity with budgeting and financial analysis.

By fulfilling these responsibilities, a Commercial and Sales Manager plays a vital role in the success of a commercial diving company, ensuring it remains competitive and profitable in a challenging market

Seeking passionate, vibrant individuals who would like to join a team to bring a leading international school to even greater heights.

The Client Relations Manager is required to work and support our after-school Enrichment Program activities. These include the management of student recruitment functions such as providing course counseling to international families seeking admissions in our esteemed school; conducting campus tours; and explaining the OFS Master Policy of being a happy, safe, and effective school. In addition, this job would require quick-thinking individuals who can cater to different families as they come from diverse educational backgrounds.

For after-school Enrichment Program activities and Holiday Camps, the candidate should be able to support the team by assisting families in the application of activities, coordinating and running the camps, and doing ad-hoc activities like supervision of activities to make sure that every child is safe.

Being tech-savvy and possessing great interpersonal skills would be a great asset.

Specific Responsibilities:

• Organize the admissions process with potential OFS families (including but not limited to arranging school tours or offering to do a virtual meetup if families are not in Singapore)
• Manage applications by compiling admission documents and making follow-up requests for outstanding documents
• Conducting school tours with families with utmost professionalism and empathy
• Providing after-support to families post-admissions
• Maintain strict confidentiality of all documents and data of our families
• Being a team player and working in good cooperation with other team members
• Perform other duties as assigned by the Admissions Director

Required Qualifications:

• Bachelor’s Degree in a relevant discipline required
• 3 years experience in Admissions, marketing, or service industry
• Ability to work fast and under pressure during peak times
• High proficiency in written and spoken English and ability in other languages will be advantageous

The General Manager (Construction Project Management/ Business Development & Operations) must possess vast experience and knowledge in the construction industry and shall report directly to the Managing Director.

The General Manager (Construction Project Management/Business Development & Operations) should have strong organisational and communication skills and be responsible for the day-to-day operations for meeting operational objectives that aligned with overall business goals in terms of the following:

• Providing guidance and input to the team on the marketing plan for potential job opportunities, tender, execution and completion of all the projects to meet budget and timeline.
• Shall work closely with the General Manager of Engineering, MEP, Commercial, Contracts and Finance & Administration divisions to ensure that the operational processes are streamlined and optimized to improve efficiency and productivity to meet its business objectives.
• Working with the Corporate Planning Team to develop and implement the company strategic plan to achieve long and short-term team goals and targets.
• Strong leadership skills and experience managing a team of department heads.
• Possess excellent analytical and problem-solving abilities and strong interpersonal communication skills.

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

Business Development Manager (Retail / Commercial Fit Out)

We are seeking a dynamic and results-driven Business Development Manager to spearhead our growth and expansion into the Southeast Asian (SEA) market. The ideal candidate will possess a strong understanding of the retail design and build industry, combined with excellent communication and strategic thinking skills. You will be instrumental in growing the company’s client base, optimizing brand visibility, and driving sustainable business growth.

Key Responsibilities :

• Develop and Optimize Brand Identity

Lead initiatives to enhance the company’s brand presence across the Southeast Asian market, ensuring consistent and impactful exposure through strategic marketing efforts.

• Market Research & Growth Strategy

Conduct comprehensive market and industry analysis to assess market conditions, predict business trends, and determine strategic opportunities to increase market share.

• Identify & Secure Business Opportunities

Proactively seek and pursue new business opportunities by building and nurturing relationships with potential clients. Drive the growth of the company by winning key contracts and expanding revenue streams.

• Client Relationship Management

Maintain an up-to-date database of potential clients and partners in identified target markets, ensuring the development of long-term business relationships.

• Engage & Communicate Effectively

Develop compelling, integrated content for both written and verbal communication platforms. Deliver engaging presentations and proposals that reflect the company’s value proposition.

• Stakeholder Engagement

Build and sustain strong relationships with key stakeholders including design firms, quantity surveyors, landlords, and trade associations, ensuring alignment of objectives and fostering collaborative partnerships.

• Support in Tender Processes

Provide strategic support in reviewing and preparing tenders. Lead and participate in bid interviews, ensuring clear articulation of the company’s strengths and project value.

Skills & Requirements :

• Minimum 3 years of working experience preferably sales technique in a Retail fit-out/Commercial interior design firm.
• Experience in managing complex sales cycles with B2B selling processes to multinational companies.
• Knowledge in interior designing will be and added advantage.
• Possess good interpersonal, presentation skills and resourceful in seeking new projects/customers.

OVERVIEW

Responsible for designing and delivering customized logistics solutions that meet client needs and align with the company’s strategic goals. This role involves working closely with clients, internal teams, and external partners to develop and implement innovative logistics solutions, ensuring successful program execution from concept to completion.

ROLES AND RESPONSIBILITIES:

Solution Design and Development (Pre-sales)

• Collaborate with clients to understand their logistics challenges and business objectives.
• Develop tailored solutions that address client needs while optimizing efficiency, cost, and service levels.
• Create detailed solution proposals, including process flows, resource requirements, and timelines.

Client Relationship Management:

• Serve as the primary point of contact for clients during the solution development and implementation phases.
• Build and maintain strong client relationships, ensuring satisfaction and fostering long-term partnerships.
• Conduct regular reviews with clients to assess program performance and identify opportunities for improvement.

Continuous Improvement:

• Analyze the effectiveness of implemented solutions and recommend enhancements to improve efficiency and performance.
• Stay updated on industry trends, technologies, and best practices to drive innovation in logistics solutions.
• Lead initiatives to improve internal processes and methodologies for solution development.

JOB REQUIREMENTS:

• Minimum 5 years of experience in solution design from 3PL company.
• Tertiary education related to logistics/ supply chain management/ business/ engineering
• Experience in developing and implementing complex logistics solutions.
• Strong problem-solving and analytical skills.
• Excellent communication and presentation abilities.
• Proficiency in project management and logistics software tools.
• Ability to manage multiple projects simultaneously and work under pressure.

Only with 3PL experience may apply.

Salary shall commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

Job Responsibilities

• As a Senior Vessel Manager, you will assume full responsibility for safe operation of a Fleet of vessels assigned to you.
• Besides day to day close monitoring of vessels, you will be required to supervise dry-dockings and repairs, carry out vessel inspections, conduct technical investigations, ensure certification and documentation of vessels under your charge are up to date and meet international safety standards.
• You will also judiciously manage budgets allocated to vessels and produce regular reports.

Job Requirements:

• Minimum 2 years shored based experience as a Vessel Manager.
• Minimum 10 years sailing experience.
• Should be professionally sound, highly motivated & a good team player.
• Good leadership qualities & strong commitment to safety/ compliance procedures are essentially needed in our organization.

Please send your application with availability, current & expected salary.

We regret that only shortlisted candidates will be contacted.

This is a temporary monthly-rated position attached to a Community Club in the East. Location: Tampines

Duration: 06 months to 01 year

Job Scope

-Assist to formulate, implement and review plans for the development of Grassroots Organisations (GROs) and the community. Attend monthly meetings of the GROs assigned and take follow-up actions.

-Provide administrative and logistical support and guidance to the GROs to facilitate effective implementation of their activities.

-Mobilise residents to participate in national campaigns and projects

– Assist Constituency Managers in organising community outreach and projects, including sub-group activities.

– Provide information and handle enquiries on CC services to the general public.

– Promote CC membership scheme/activities/courses/events

– Other administrative, business development and operations duties as assigned.

Requirements

-Degree or Diploma

-Take interest in own and others’ growth and development, encouraging change and lifelong learning

-Is a positive source of energy and encouragement for the team

Working Hours/Days

Monday to Sunday: 4 weekdays and 1 weekend, either Saturday or Sunday (5 day work week)

AM shift: 9am to 6pm

PM shift: 1pm to 10pm

OFF Days: 1 weekday and either weekend

Monthly Pay Range $2,800 to $3,500

To Apply

WhatsApp resume: 8023-1992 or

Email resume: [email protected]

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Project Manager

Job Description:

Plan construction projects and oversee the progress to ensure completion in a timely and cost- effective manner

Responsible for the overall budgeting , implementation, organization and scheduling project

Key Responsibilities:

· Review the project execution plan to ensure compliance to specifications , design and program

· Supervise and oversees the entire construction project

· Monitor site construction and activities are executed in compliance with building and safety regulations

· Verify and review technical submission and method statements

· Coordinates with Clients, sub -contractor, suppliers and other supervision teams

· Monitor / Report on the project status to ensure timely completion of project

· Experienced and familiar in leading teams in civil projects, such as LTA projects preferred.

· Possess a Degree in Civil Engineering recognized by PE Board

Singaporean and SPR may apply by submitting your resume, stating your expected salary and reason for resignation from your current job

Requirement and Skills

· Possess a Bachelor Degree in Civil or Structural Engineering

· Good analytical, supervision and communication skills

· With at least 5 years of experience in Building Engineering projects

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

• A senior manager will practice the following traits: be proactive, assume responsibility, think ahead, be organized, and dependable.communicating the director's wishes to designers and crafts people.
• 
  
• Liaise with all theatre departments and collate information
• Liaise with Production Manager regarding budgets
• Supervise the ‘get in’ and ‘get out’ (When the set, lighting and sound are installed and removed from the space)
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting and sound
• Make alterations to the set and props between scene changes
• Cue the lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company
• overseeing the entire show each time it is performed.

Job Description:-

• Responsible for the planning and coordination of project development works from conceptualization, design, construction to completion within established budget, schedule and quality standards
• Co-ordinate and liaise with vendors, partners, support staff and/or the relevant government authorities to achieve project deliverables and for the successful accomplishment of the business goals
• Support Services Rollout/Deployment – Using professional project management tools and processes as well as defined services rollout/deployment processes
• Engages and coordinates service provider groups and SMEs to plan, coordinate and implementations.
• Complies with project management quality standards for scope, schedule, resource, communication, risk and issue and quality management
• To support the implementation of the project quality plan
• Handle multiple projects and work within tight schedules
• To assist in the settlement of the project final accounts at the end of the contract
• Acts as single point of contact for agency customers for transition and transformation services
• Coordinates team resources, resolves conflicts, manages performance, and ensures propositions and plans successfully reflect contract parameters, company’s policy and capability
• Ensure SLA’s are achieved and client expectations are met (or exceeded)
• To build services relationships with clients and rollouts
• Attend client service review meetings; areas covered will include performance reports, customer service improvements, quality and processes
• Informs customers and service desk service on maintenance windows, coordinates scheduling, and resolves conflicts
• Capable of working in an international environment with virtual teams

Job Requirements:

• A degree in Engineering or related;
• 3 years management experience of technical professionals or Project Management experience
• Possess excellent planning and organization, interpersonal and communication, and problem-solving skills
• A good track record in completed MEPCM projects preferable
• Ability to coordinate with matrixed and diverse teams & work independently with a high level of initiatives
• Strong professional communications
• Service Delivery Management experience is an added advantage plus
• Understand and adhere to the MEPCM values
• Act in accordance with industry/professional ethics maintaining professionalism at all time
• Contribution and effort is aligned to organizational objectives
• Comply with all company HSE systems and procedures relevant to the role, in accordance with local documented HSE responsibilities and accountabilities. No work-related injuries, illnesses or adverse environmental outcomes due to incorrect or inadequate application of systems or procedures
• Participate in performance development discussions with manager initiating and managing own personal development with all CPD requirements met
• Work co-operatively and collaboratively willingly accepting share of workload and helping others when required
• Other duties as directed

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

• Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

WHAT YOU NEED TO HAVE

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Work Arrangement: Remote

Reporting: General Manager

Industry: IT Security Solutions

Responsibilities:

• Manage the global procurement of IT security products, ensuring that hardware and software meet the company’s specific needs.
• Cultivate and strengthen partnerships with global and China suppliers to secure the best deals, up-to-date product information, and reliable support.
• Request competitive quotes, negotiate pricing and procurement terms, and secure favorable conditions to maximize value for the company.
• Develop procurement strategies and plans based on company priorities, ensuring a steady supply of IT security products and maintaining reasonable stock levels.
• Conduct in-depth market research on global IT security products and trends to support procurement decisions and adapt strategies to industry developments.
• Oversee international logistics and customs clearance to ensure timely and efficient delivery of products to Singapore.
• Continuously assess and refine procurement processes to enhance efficiency, reduce costs, and improve overall operational effectiveness.
• Ensure all procurement activities adhere to company policies, international trade regulations, and legal requirements.
• Work closely with the China team and ensuring procurement aligns with regional business needs, particularly in hardware integration and project-based activities.
• Primarily procure products for the China market, ensuring compliance with local restrictions and market requirements, with minimal focus on software products at this stage.

Requirements:

• Bachelor’s degree or higher, preferably in Computer Science, Information Technology, Cybersecurity, or related fields.
• At least 5 years of experience in procuring IT security products, with preference for candidates experienced in procuring products from major brands like Cisco, FireEye, Palo Alto, CrowdStrike, and Fortinet.
• Familiarity with Singapore’s local IT systems integrator market, along with relevant channels and resources.
• Excellent communication and negotiation skills, capable of establishing and maintaining strong relationships with global suppliers.
• Demonstrated capability in handling international procurement matters, including China.
• Strong market research and analytical skills, with the ability to adjust procurement strategies based on market trends.
• Experienced team player skilled at meeting deadlines in a start-up, fast-paced and dynamic environments.

Interested candidates please email your updated CV to [email protected] for review.

Registration Number: R1331018

Triton AI Pte Ltd

EA: 21C0661

Digital Healthcare Consulting Manager

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

As the Digital Healthcare Consulting Manager, you will report to the APAC Digital Healthcare Consulting Lead and be responsible for driving the commercialization of Roche’s Digital Health offerings through optimizing clinical fit, clinical user experience and clinical success. You will be the clinical value and consulting partner to regional teams and affiliates for digital health solutions. You will work closely with product and marketing stakeholders to identify focus areas, drive launches and programs to increase clinical uptake of Roche Digital Solutions in APAC.

The Opportunity

• Collaborate with clinicians and end users to uncover and understand healthcare requirements and barriers to successful deployment of digital health solutions. Collaborate closely with commercial, business development, IT architecture and project teams to support customer conversations and digital health value recognition along the customer journey
• Collaborate with internal teams across global, region and affiliates in the APAC region to drive digital health clinical strategy and digital health transformation
• Deliver consulting services or healthcare solutioning to drive scaling of digital health solutions in APAC
• Ensure digital health solutions contribute to improvement in patient outcomes, patient care quality and/or workflow productivity including value based healthcare outcomes
• Strategize and deliver clinical/technical concepts to both technical and non technical audiences
• Create and update training and communication materials and toolkits for affiliates to localize Digital Health Solutions
• Engage with external healthcare system and healthcare professionals to communicate the medical value of a digital health product and/or integrated solutions

Who you are:

• You should hold a Doctor of Medicine (MD) or MBBS or Advanced Degree in Life Sciences/Pharmacy or equivalent with at least 3+ years of experience in clinical setting and/or 3+ years in hospital operations/consulting/change management/ healthcare management role.
• You should be able to travel up to 20 - 40% of the time
• You should have experience with Disease areas including Oncology, Cardiometabolic Diseases, Gastroenterology and Hepatology preferred

About this Role:

The Project Manager for MSP (Mission Support Programme) role reports to the Mission Secretary for Mission Programme and Partnership. Based in Singapore, this role involves international travel.

The role is part of the programme team, which works closely with CWM member bodies across 41 countries, governing bodies when called upon, CWM ecumenical partners, youth and civil societies, and other interest groups to accomplish common mission.

Job Purpose:

The Project Manager for MSP coordinates the Mission Support Programme to guide CWM in its support of member churches’ mission work. He/she works collaboratively with regional and finance colleagues to facilitate planning, monitoring, evaluating and reporting (PMER) of the Mission Support Programme of CWM’s 32 member churches.

Key Roles & Responsibilities:

· To work collaboratively with the Mission Secretary in conceptualizing and strategizing engagement with member churches’ mission programmes in line with CWM’s missional focus.

· Implement project management through mission consultation and roundtable meetings with member churches supported by regional colleagues to discern and determine optimal approaches and best practices.

· Maintain proper implementation, monitoring, evaluation and reporting of ongoing MSP projects by field visits.

· Ensure systematic and updated records management and e-filing of MSP-related documents.

· Facilitate and enhance MSP work processes across the CWM departments (i.e., office of GS, finance team and regional offices) and member churches.

· Coordinating member churches’ project reporting (narrative and financial) by providing direction to regional and finance colleagues.

· Provide financial administration to facilitate MSP disbursements and liaising with finance department.

· Explore opportunities for mission partnership to enable member churches develop capacity to more capably implement their MSP projects.

Required Skills and Experience:

· At least a post-graduate diploma or degree in a relevant field with at least 3 years’ relevant work experience, preferably in a multicultural context.

· Commitment to the Christian faith, principles of justice and the theology and values that inform the work of CWM.

· Strong organising and project management skills.

· Independent and self-driven, with relationship-building skills.

· Interest and experience in missional and theological discourses.

· Similar experience in a non-profit organisation or church setting.

· Strong interpersonal skills and ability to work with people across diverse cultures and languages.

· Strong communications skills – verbal and written, and skilled in incorporating new learning into strategy.

· Ability to undertake frequent international travel.

How to Apply: Please email your detailed CV with current and expected salaries to [email protected].