We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!

Job Responsibilities:

CX Initiatives

• Liaise with relevant stakeholders on a series of CX improvement initiatives and subsequent deployments across various touchpoints
• Develop processes for CX implementation e.g. metrics reporting, service principles implementation
• Assist with the development and implementation of new and/or improved service delivery channels/ initiatives
• Assist in distilling learnings from the various insights reports and prototyping projects for the development of CX strategy, vision, framework and service principles
• Assist to track performance trends and monitor effectiveness of various CX-related interventions, monitor service level standards and to highlight areas that require resolutions (both in the short-term and long-term)
• Assist in tracking the implementation of the CX roadmap and propose areas that may require revisions

CX Training/ Recognition

• Work with internal stakeholders on the planning of the different types of CX training/ learning for various groups of staff, leaders and vendors
• Assist in the curriculum development of the different types of training programmes for staff, vendors and partners
• Perform periodic reviews of the training contents for the various types of training and assist to recommend revisions wherever necessary
• Monitor and identify best practices for internal learnings on CX and plan learning sessions to cross-share best practices
• Assist in establishing and monitoring of rewards and recognition programmes for CX efforts and achievements

CX Data-Driven Initiatives

• Work with IT Team on the integration of CX-related data sources and development of the dashboards for CX metrics monitoring by management and staff
• Coordinate and consolidate reports of customer experience across various touchpoints, and service metrics from omnichannel data points
• Conduct regular review of metrics to ensure they are relevant as business operations evolve, and metrics are captured at key `Moments of Truth’ for identified customer segments
• Track performance trends and monitor effectiveness of various interventions, monitor service level standards, and promptly highlight areas that require resolution

CX Forums, Administrative Duties & Others

• Plan, coordinate and organise meetings with internal stakeholders on CX discussions
• Work closely with Business Development to ensure consistent positive brand experience across various touchpoints
• Organise client appreciation events to engage and foster stronger relationship with Client
• Perform administrative duties e.g. procurement, budget utilisation tracking, logistics arrangements, finance related processing
• Assist and support in any other CXSE initiatives, when needed

Job Qualifications:

• At least a Degree in Business Administration or in a related field with minimum three (3) years of experience in Contact Centre industry
• Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

Are you passionate about driving cloud adoption and building lasting customer relationships? Join a dynamic team where you'll play a pivotal role in expanding the reach of a leading global provider of ICT infrastructure and smart devices

Responsibilities

• Proactively identify, qualify, and pursue new business opportunities within the target market
• Build and nurture strong, long-term relationships with key decision-makers at target accounts
• Develop and present compelling value propositions for cloud-based solutions, aligning with customer needs and business objectives
• Achieve and exceed sales targets, drive revenue growth, and contribute to overall business success
• Work closely with internal teams (e.g., solutions architects, engineers) and external partners to ensure successful project delivery
• Stay abreast of the latest cloud trends, competitive landscape, and market dynamics

Qualifications

• Bachelor's degree in Business, Computer Science, or a related field
• 3-5+ years of proven success in cloud sales, business development, or a related field within the ICT industry
• Strong understanding of cloud computing technologies (e.g., IaaS, PaaS, SaaS, public cloud providers) and their applications
• Experience in developing and executing go-to-market strategies for cloud-based solutions
• Excellent communication, presentation, and negotiation skills
• Strong analytical and problem-solving skills with a data-driven approach

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

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ABOUT THE POSITION:

The Members Services Manager (MSM) plays a key role in coordinating sales and services activities for Le Club FICOFI® Members, as well as providing essential support to the sales team. This role collaborates closely with Le Club FICOFI Advisors (LCFAs), Members Services Managers (MSMs) and other departments, delivering strong administrative support to drive revenue growth.

Reporting directly to the Head of Member Services in France, this role will initially encompass, but is not limited to, the following responsibilities :

MAIN FIELD OF RESPONSIBLITIES:

1. Sales coordination of Le Club FICOFI ® Members/Clients

• Data entry into database of prospective clients/Members, and management of database
• Collection of client or member’s data
• Creation and follow-up of clients or member’s files.
• Regular communication with clients/members or their assistants, under the direct control of Le Club FICOFI® Advisor.
• Information qualification: coordination of client or member’s requests and/or delegation to the appropriate internal services, in particular follow-up on and control of: Purchases; Sales; Deliveries; Logistics issues; Accounting.
• Follow-up on invoicing and chasing of payments on a regular basis.
• Le Club FICOFI® Events: follow-up on invitations, monitoring of attendance list, table plans preparation.
• Participation in local wine tasting events: welcoming Members on site.
• Hotel and restaurant bookings, and other service-oriented tasks relating to Le Club FICOFI® activities.
• Close contact and delivery follow-up with our local forwarding agent of any wine deliveries to be arranged to clients in restaurants or personal addresses, mainly in Southeast Asia.
• Launch and coordination of “group” activities for Members (e.g. group shipments from wine cellars, vineyard visits, etc).

2. Sales Assistance:

• Assistance to the Le Club FICOFI ® Advisors in the prospecting stage; sales correspondence, arranging meetings, sales and wine offers.
• Sales support with day-to-day customer follow-up, working closely to define the sales targets & to monitor regularly the business objectives.
• Follow up and analysis of client’s reports (relating to all activities for the account).
• File preparation for Le Club FICOFI ® Advisors as and when needed for clients’ meetings.
• Consolidation of operational activities and issues of the zone for weekly reporting to Head of Members Services Manager.

3. Participation in service development and process improvement:

• Contribution to the experience/knowledge sharing within the team.
• Operational processes update of new or existing guidelines.
• Be part of the Sales team in various working groups and/or projects within FICOFI group.

These duties require a perfect knowledge of:

• Possess in-depth knowledge of Customer Accounts within the assigned zones and provide support to the Membership Services Managers (MSMs) as needed.
• High-net-worth clients’ environment
• Le Club FICOFI activities & services
• Internal working processes, Company’s Information System, Communication & reporting tools.

Zones to cover:

Southeast Asia or any other zone whenever needed.

It is not an exhaustive list of all responsibilities, duties, or skills required, and the candidate may be required to perform other duties (that you are skilled to perform) as needed.

KEY SKILLS & QUALIFICATIONS:

Professional Experience: 3–5 years in high-net-worth client account management, in an international setting and ideally within luxury services.

Customer Focus and Adaptability: Demonstrates a high level of customer orientation and flexibility.

Attention to Detail and Organizational Skills: Meticulous, well-organized, and able to respond efficiently to high volumes or diverse flows of information and requests.

Communication and Teamwork: Strong communication skills with a positive, collaborative, people-centered approach to proactively support daily operations.

Analytical and Problem-Solving Skills: Possesses strong problem-solving and analytical capabilities.

Language Proficiency: Fluent in English and Chinese (additional advantage)

Personal Interests: An interest in fine wine.

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Mon to Fri 8.30am - 6pm

Funeral Operations Manager

(1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Main Responsibilities

During Major Incident

• End to end ownership of the Major Incident with the aim to minimize the time to restore.
• Coordination with all support engineers involved in the troubleshooting with the possibility to involve other support groups.
• Ensure a systematic process is followed for all Major Incidents from opening to closure.
• Assess Incident complexity and decide to apply the Crisis Management process if required: trigger and liaise with the Crisis Manager to manage communication with and escalation to Executive management.
• Track incident progress to resolution and responsible for communicating progress to higher management and transverse relevant teams. Prepare clear and concise comms and publish them based on the priority of the incident.
• Facilitate exchanges between the relevant support staff through setting up ad-hoc Conference Bridge / Business Chat groups and / or direct contacts. In particular, ensure diagnosis, action plans and key initiatives are shared with the relevant parties across technical towers and geographies.
• Drive discussions to a pragmatic outcome in a reasonable timeframe in order to ensure the key decisions are taken on time or escalated to higher management. As a last resort, responsible for choosing between resolution solutions, or escalating in case of disagreement between technical teams and after assessing all impacts with relevant stakeholders (Experts, Managers and / or Business line IT)
• Activate and manage the Incident WAR Room

Regular Operations (no Major Incident)

• Coordinate the write up of the Incident Report, collecting inputs from all parties and ensuring high quality of the final document
• Organize Post-Incident Meeting to share / brainstorm on actions and suggestions to avoid similar incidents in the future or shorten resolution time. This involves writing and publishing organizational Incident Report which details organizational issues experienced during resolution and suggest improvements to speed up the team reactivity.
• Ensure consistency of the incident documentation / references across all systems
• Report KPI and analysis to senior management on key inputs linked to Major Incidents content and trends
• Write and publish the organizational Post-Mortem of Incident which details organizational issues experienced during resolution and suggested improvement areas to improve team interaction and fluidity
• Provide Consolidated Reports (Based on KPIs) for various committees.
• Ensure Procedures and Documentation is up-to-date (Diagrams, checklist etc.)
• Maintain the escalation tree (internal and with third parties)
• Share and promote best practices and lessons learnt on Major Incident management to internal stakeholders (support teams, management)
• Report to Operational Manager on the efficiency of the Major Incident Management process
• Act as Process manager ensuring that the Incident Management process is applied in a systematic and consistent manner by leveraging on lessons learnt.

Job Requirements:

• Leadership with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels
• Client Oriented with Strong Relationship management with experience in IT Support and service Management
• Reactivity and ability to solve problems by using different methods
• Ability to learn and adapt and to be proactive
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Ability to work under pressure
• This role requires French speaker who can read and write in French along with a very good French conversational skills due to the interactions with French speaking stakeholders. This role requires immediate, and accurate respond to the French speaking stakeholders and teammates in France. Best to have a French language proficiency of A1-A2
• Infrastructure or Application support hands on experience of 4-6 years is mandatory
• Minimum 8 years of overall IT experience
• Crisis Management
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Having knowledge about monitoring tools and scheduling jobs would be plus
• Good understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, CTRL-M, MQ)
• Technologies and/or Applications background with ability to grasp impact and interdependencies
• Willing to work in a shift (between 8:30 am - 1 am SGT) and on-call (rotation) during weekends

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

• Industry Leader
• Permanent Position
• Proven Finance experience in Food/FMCG industry

Our client, a leading player in the food industry, is seeking Finance Manager to join their growing business.

RESPONSIBILITIES:

Financial Planning and Analysis:

• Develop and manage the annual budgeting process.
• Conduct financial forecasting and variance analysis.
• Prepare detailed financial reports for management and stakeholders.
• Identify opportunities for cost optimization and efficiency improvements.

Accounting Management:

• Oversee all accounting functions, including accounts payable, general ledger, and payroll posting.
• Ensure compliance with accounting standards and regulations.

Cash Flow Management:

• Monitor cash flow and liquidity, ensuring adequate resources for operational needs.
• Develop cash flow forecasts and manage working capital.

Financial Reporting:

• Prepare monthly, quarterly, and annual financial statements.
• Analyze financial performance and provide insights to management for business investments and resource allocation.

Strategic Planning:

• Collaborate with senior management to develop long-term financial strategies.
• Evaluate investment opportunities and financial risks.
• Drive continuous improvements in financial processes, systems, and reporting tools.
• Collaborate with cross-functional teams to support business initiatives and provide financial guidance.

Compliance and Controls:

• Ensure compliance with tax regulations and financial reporting standards.
• Implement and maintain internal controls to safeguard company assets.
• Support audits and reviews as required.
• Pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Manage relationships with external auditors, tax advisors, and other financial stakeholders.

REQUIREMENTS:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum 10 years of experience in finance or accounting roles, with 5 years in a leadership position.
• Experience in the food industry is preferred.
• Understanding of financial principles, budgeting, forecasting, and financial analysis.
• Analytical skills with the ability to interpret complex financial data and provide actionable insights.
• Proficiency in Microsoft Excel, financial modelling.

OTHER INFORMATION:

• Location: North

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Task and Responsibilities

• To provide necessary support to PaxOcean Group HSE for all matters
• Function as the appointed Fire Safety Manger (FSM) for the yard and ensure all requirements as per Fire Code are being complied with
• Taking lead as FSM or other appointed role within the Emergency response plan (ERP) during the event of an emergency
• To serve as HSE Duty Manager as per manpower scheduling
• Identify areas of improvement within current system and processes and recommend areas of improvement
• Co-ordinate with both internal and external stake holders (Yard Management team, Owners, Contractors, and local government authorities) on all HSE matters
• Ensure PaxOcean safety procedures are up to date and conforms to Singapore and International Standards and align with regulatory requirements
• To strategize and plan out annual department work plan and Key Performance Indicators (KPI)
• Identification of training needs for both yard operational team and HSE department personnel
• To participate in the evaluation and appraisal for all HSE department personnel’s performance and work output
• To oversee the conduct of periodic audit and assessment of consultants, suppliers, contractors
• Oversee preparation of weekly and monthly HSE report
• Organise HSE Monthly Committee meeting
• Prepare External Awards Application
• Carry out periodic maintenance, servicing and replacement for all HSE assets
• To prepare and submit Prequalification Questionnaire
• Assist to monitor department budgets and expenditure
• To plan and implement HSE initiatives and campaigns

Job Requirements

• More than 10 years of Shipyard / Marine related Experience.
• At least 5 years of experience in management role.
• Bachelor’s degree in EHS / any relevant engineering field from recognized institute.
• Firm and decisive in decision making
• Ability to provide feasible and practical solutions to challenges encountered
• Competent in planning and conducting ISO 45001, ISO 14001 & Safety Management System Audit.
• Ability to monitor and conduct data analysis and trending
• Ability to conduct investigation and root cause analysis utilizing various proven investigational techniques
• Proven track record on people’s management
• Ability to prepare and present concepts and ideas to both internal and external stakeholders, including senior management team

ComfortDelGro Engineering (“CDGE”) is going through an exciting transformation journey. CDGE has more than 40 years’ experience providing automotive services for taxis, as well as private and commercial vehicles. We are also the exclusive distributor for Volvo Bus & Parts, Davanti Tyres (passenger cars) and Duraturn Tyres (Commercial Vehicles).

We are looking for a team member to join CDGE and grow the B2B business for our electric vehicle.

You should feel comfortable and aspire to be a hunter to generate leads and build the sales pipeline. To succeed in this role, you must be experienced in preparing proposals and presenting to customers to secure and win deals.

Role and Responsibilities:

• Drive the sales and growth of vehicle sales
• Seek new sales opportunities via cold calling, networking and social media
• Generate and convert leads to build sales pipeline
• Arrange and oversee customers’ test drive appointments, offering expert insight for vehicle features, and specifications throughout the scheduled appointments
• Prepare commercial proposals, approval paper and business case, tender for direct sales
• Prepare and submit tender for own or assigned sales lead
• Ensuring a consistently presentable showroom and vehicles at all times
• Attend to customer enquiries, inquiries, financing and complaints
• Retention and submission of documents to authority for vehicle registration
• Pursue new sales prospects, negotiating deals, and maintain customer satisfaction
• Perform check of vehicle prior take over by customer
• Any related ad-hoc tasks

Requirements:

• Individuals with sales experience in engineering related fields or banking considered
• Fresh Graduates with great sales aspiration in Electric Vehicle industry welcomed
• Ability to generate leads and identify strategic areas for growth
• Assist to prepare proposals and presenting to customers to secure and win deals
• Driven, strong negotiation and sales closing skills
• Strong commercial acumen and sound financial grounding
• Ability to influence and build credible, trusting customer relationships
• Well versed in Microsoft PowerPoint, Excel and Word
• Class 3/3A license preferred
• Strong Communication & Writing Skill

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

You Make It Great! Great Start Great Future.

At McDonald's, we're a big fan of passion. If you've always dreamt of running a restaurant, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the world's largest food service companies. You're gonna be great here!

As an Assistant Manager, you will learn to

• Shape the future of McDonald's
• Master million-dollar budgeting, cost management, and inventory planning
• Plan and execute sales building activities
• Take charge of Quality, Service, and Cleanliness assurance within the restaurant operations
• Supervise store operations, cash control, and shift management
• Manage a high-performance team and develop their talents
• Drive recruitment, training, and marketing campaigns

We are looking for people who have

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (5-day work week)

about the company

Our client is a well-known and established regional bank with large assets with global branches and a strong client network in Singapore and APAC region. The corporate banking team handling commodities and trade financing has an approved headcount for an RM.

about the job

• Maintaining and strengthening client relationships via client visits and calls, and structuring solutions to maximise business opportunities
• Underwrite credit proposals and renewals promptly, handle loan documents emphasizing key risks and mitigation strategies.
• Handle KYC/AML/credit risk and credit ratings
• Identify cross-selling opportunities to maximize business returns and handle clients business needs, transactions and queries
• Liaise with local stakeholders & overseas branches

about the manager / team

Part of a stable team, this role reports to the Team Lead.

skills & experience required

• Degree in Accountancy, Business Management, Banking & Finance and Economics
• At least 3 years of experience as a Relationship Manager in Corporate Banking
• Knowledge in trade finance, syndicated loans, commodities financing
• Experience in credit analysis, financial spreading, able to read and interpret financial statements

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Oversee the Concierge team to ensure the highest quality of service experience to our guests while maintaining smooth operations.
• Involved in operations and be accountable for the Concierge teams service delivery, provides coaching and advisory to help team members deliver the expected service experience.
• Actively refine the service standards and SOPs; communicate and cascade to team members and our service partner to ensure they are adhered to.
• Ensure counter coverage with review of in-house/outsourced team staffing rosters; stand-in at the counter in the event of staff shortage.
• Attend to special events e.g. VIP visits, service recovery incidents or escalated feedback.
• Actively curate and deliver training contents to constantly refresh the Concierge team on the SOPs, service best practices and other contents.
• Respond to customer feedback emails, collate feedback register on a monthly basis with recommendations on improvements.

Requirements:

• Min Diploma in any discipline
• 8 to 10 years of relevant concierge experience
• Experience in leading and managing a team
• Experience in premium luxury hospitality establishments e.g. hotels, airlines, Grade A commercial buildings will be an advantage
• Able to conduct stand-up training on service & SOP matters

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $5,300 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You will be responsible in leading a reliability engineering team to execute transfer technology qualification, reliability monitor, process change evaluation, and manage customer-focused reliability requirements.

Key Responsibilities:

• Establish reliability test laboratory and manage the daily operation.
• Implement and optimize reliability test methodologies, ensuring alignment with industry standards and client expectations.
• Conduct qualification specifications for transfer technologies, guiding teams in the development and execution of testing methodologies.
• Manage the execution of reliability qualification processes, ensuring continuous monitoring and timely interventions for corrective actions.
• Apply advanced statistical tools and quality assurance methods to proactively detect and address potential reliability issues.
• Assess reliability risks for customer products, providing strategic guidance to mitigate potential issues.
• Manage worldwide customer reliability specifications and requirements.

Education Qualification & Essential Experiences:

• Bachelor's degree or higher in EE/Physics/Material Science or other related engineering discipline.
• At least 15 years of experience in Integrated Circuit process and Reliability Assurance management.
• Strong knowledge of semiconductor device physics, wafer-level reliability, and statistical quality control methods.
• Experience in risk assessment and developing corrective action plans.

Personal Attributes:

• Strong leadership skills
• Excellent interpersonal, written, and verbal communication abilities.
• Ability to multitask effectively and solve problems efficiently.
• Enthusiastic and able to motivate a team to achieve exceptional results.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.es.

Roles & Responsibilities

Job Responsibilities:

Developing, executing, and ensuring company SOPs are followed throughout assigned sites
Building open and trusting relationship with clients to achieve long term partnership and contractual renewal
Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations
Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies
Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
Planning of manpower deployment at various sites to meet the contractual requirement of clients
Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review
Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.
Handle the budgeting of sites assigned and ensuring that it is kept within

Job Requirements:

Management Skills, Planning, compliance, organisational, analytical and decision-making skills
Oral and written communication skills
Tactful and discreet when dealing with people and confidential information
Leadership and motivational skills to rally people towards goals achievement
Able to work well with the organisation and able to interact with all levels
Effective communication and interpersonal skills, bilingual in both English and a second language
Computer, administration, and presentation skills

Ensure all HR Matters and company direction flow smoothly to the ground level

Job Description & Requirements

A cleaning operations manager is responsible for managing operations and existing client relationship

Oversee management of resources on project sites, directing and monitor business operations

Perform site visits whenever necessary and builds relationship with client

Coordinate with cleaning executive/ cleaning team and client to ensure quality service delivery

Developing and implementing training, recruitment, and management activities.

Oversee and manage inventory, equipment and maintenance schedule

Manage and prepare for contracts with existing and potential clients

Manage and review operational incidents, if any.

Develop and review work procedures and ensure quality service delivery

Assist and supervise in general office cleaning duties and periodical cleaning duties (If required)

REQUIREMENTS

1. Required to work on weekends (6 Days work week)

2. Require to travel to multiple sites within Singapore

3. Able to multitask and perform in a fast pace environment

4. Responsive and approachable, with strong communication skills

5. Can work independently

6. Strong organizational skills

• Oversee cafeteria operations, including staff supervision, menu planning, and food cost management, ensuring food quality and customer satisfaction.
• Maintain sanitation, food safety, and hygiene standards in compliance with Health, Safety, and Environment (HSE) policies.
• Build strong relationships with customers and clients while managing staff rosters, reports, and central ordering systems.
• Lead health and safety initiatives, report incidents, and complete HSE training to uphold a safe working environment.

Requirements:

• Diploma in Food & Beverage Services or equivalent.
• At least of 3 years of experience in the Food/Beverage/Restaurant Service industry.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

All MOM related matters

All MPA (Marine Port Authority) related matters

All Insurance related matters (including claims)

All marine classification related matters

Training arrangement for all employees

Skills future Claims

All recruitment, retention and attritional related matters

All safety related matters

Sales & Purchase of vessels

All crew related matters

OPL (Out of port limit) Job Clearance

All project related matters

IT & Email related matters

Job Description

• Industry/ Organization Type: Manufacturing/ Electronics
• Position Title: Finance Manager
• Working Location: Ayer Rajah (near MRT)
• Working Hours: 5 days, Mon-Thu (8.30 AM - 6 PM), Fri (8.30 AM - 5.30 PM)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee Accounts staff in administering the overall financial functions and information systems encompassing monthly and yearly financial reports.
• Participate in planning and advise the Managing Director in financial-related matters.
• Handle all corporate tax and GST matters.
• Supervise the full spectrum of Accounts Payable and Accounts Receivable functions and handle full set of accounts.
• Oversee full spectrum of HR functions, such as payroll, recruitment, and HR policy.
• Provide consolidated financial statements, management reports and budgets, including financial analysis and review.
• Analysis of balance sheet.
• Ensure timely submission of financial statements and management reports.
• Administer daily financial operations upholding strict compliance to financial policies and regulations.
• Manage the company’s Fixed Assets.
• Develop and implement internal control process and procedure documentation.
• Management of treasury operations including cash flow for all countries, credit control, foreign exchange management, banker's guarantees and trade financing (Import & Export LC).
• Execute inter-company reconciliation and oversee yearly stock-take.
• Review and prepare monthly and yearly financial statements and management reports of overseas operations in regional countries (Malaysia, Thailand, Philippines and Taiwan).
• Work with financial institutions, auditors, tax agents, corporate secretaries, and relevant authorities.
• Supervision of overseas Administrators and Accounts staff.
• Act in the capacity of the company's Data Protection Officer.
• Management of accounting system and CorpPass.
• Oversee the operations management system.
• Perform any other tasks as the need arises.

APPLY NOW!!!

• Degree or professional accountancy qualification recognized by ISCA.
• Minimum 3 years of related working experience.
• Strong accounting knowledge and application of accounting standards.
• Experienced in financial consolidation and audit processes.
• Regional accounting experience is highly preferred.
• Good command of written and spoken English and Chinese (Must be able to communicate with our overseas offices, including Chinese-speaking associates)
• Proficient in Accounting Software (preferably in Microsoft Dynamics Navision / Business Central) and Microsoft Office.
• Prepared to travel in Asia on short notice.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66311 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities:

• Report directly to top management, providing regular updates on project status and key milestones.
• Oversee the overall implementation and completion of construction projects, ensuring that they are delivered on time, within budget, and meet the required quality standards and ensure site activities adherence to safety, quality, and compliance standards.
• Lead and manage a team of professional and technical staff in the planning and execution of daily operations and resolve all the technical and operational challenges during project execution.
• Attend site meetings and coordinate with Clients, Consultants, Contractors, Vendors and relevant authorities on all project related matters
• Collaborate with architects, contractors, and consultants to ensure project alignment with design specifications to ensure imely and smooth progress of works
• Ensure timely requisition of resources such as labour materials, equipment for the project
• Prepare and present of the project progress reports to stakeholders.
• Assist with the development and implementation of quality control measures to maintain high standards of workmanship
• Mentor and provide guidance to junior members of the construction team
• Perform other ad hoc duties as assigned by the Managing Director

Requirements:

• Degree/ Diploma in civil / Structural Engineering / Building
• Min 6 years and above experience as Project Manager and 2 years as Senior Project manager, preferably handling of HDB Project experience
• Good communication skills and able to interact with all levels of staff
• Holding of Construction Safety Course for Project Manager Certification will be an added advantage

Job Responsibilities

• Distributes work to juniors, gives guidance/assist the juniors to prepare quotations on difficult/critical jobs
• Instructs the typist to type the quotations in priority order
• Negotiates tender/contract with owners/superintendents in shipyard, local/overseas (for additional work/new contracts)
• Analyses lost bids for gathering data for future reference
• Liaises with subcontractors/suppliers for cost estimates
• Looks for areas of cost-control in estimates and better estimating methods
• Inspects vessel in local/overseas and prepares quotation for certain complicated/major contract
• Checks the quotations prepared by the juniors to ensure with minimum qualifying remarks in owner’s conditions of contracts and repair specification and adjust the final pricing
• Answers and assists the juniors to answer queries from owners
• Ensures the safety of personnel through compliance with Occupational Safety and Health and Environmental Regulations
• Ensures that Health, Safety & Environmental operating procedures are followed and counsel employees about compliance as necessary
• Participates in the preparation of Safe work, Environmental control and Emergency procedures
• Ensures that all Health, Safety, Environmental & Quality (HSEQ) plans are followed
• Any other tasks and responsibilities assigned from time to time

Job Requirement

• Degree or Diploma, City & Guild in Shipbuilding, Engineering or equivalent certification or GCE ‘O’ Level with relevant working experience
• 4 years’ working experience as estimators in a similar capacity
• Resourceful, cool-minded, excellent leadership and be able to work under stressful conditions
• Knowledge of cost estimates in marine industry, market structure, market changes, subcontractors’ and suppliers’ capabilities and prices
• Willing to work late on weekdays, weekends and public holidays should there be urgent tender deadlines to meet
• Willing to travel go overseas to inspect vessel/negotiate tender when necessary
• Need to be technically sound in marine industry work, know the market rate and have negotiation skills

Seatrium (SG) Pte. Ltd.

(Admiralty Yard)

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability. We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.