• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Gprnt (pronounced “Greenprint”) is a green disclosure and data fintech, backed by the Monetary of Authority of Singapore (“MAS”), with focus on helping businesses worldwide unlock and harness their own ESG data to transition business models and maximise economic returns in the green economy.

Gprnt is spearheading the world towards a greener and more sustainable economy and society. In doing so, we are standing up a refreshing set of ecosystem programs, activities and knowledge content to structure, promote and amplify action-centric sustainability solutioning. We aspire to become the global thought leader in relevant fields of significance, while building up the ESG community together with our like-minded stakeholders.

As such, we are actively seeking an exceptional Content Manager to join our growing ecosystem team in Singapore to produce engaging, insightful content to capture the imagination of our target audience.

As a Content Manager, you will be responsible for ideating, creating, amplifying, and refining content that showcases our expertise and thought leadership in sustainability. You will work closely with other ecosystem team members and ensure the content is strategically aligned with the Gprnt vision and meets the needs of our intended target audience. This role requires a forward-thinking mind with strong language skills to articulate original, insightful ideals through the ESG lens to deliver the desired impact and outreach.

Key Job Responsibilities

Content Creation & Thought Leadership

• Conceptualise, validate and develop fresh, insightful content ideas that reflect cutting-edge, futureproofing thinking in the relevant sustainability fields.
• Research, structure and translate complex ESG topics into original, engaging, and actionable knowledge content illustratively.
• Generate high-quality content, including agendas, newsletters, concept notes, whitepapers, case studies and presentations, that clearly articulate our ESG thoughts effectively to drive audience engagement.
• Source, select and secure speakers for the curated content through research, networking and existing contacts.
• Produce captivating thought-leadership content from Gprnt-curated events, dialogues, stage sessions, roundtables. You will be tasked with distilling and translating key learnings from such physical activities into engaging, digestible pieces tailored for various platforms, including but not limited to our corporate website, social media channels, email campaigns, and newsletters.

Content Promotion & Refinement

• Work with other members of the team to develop and execute strategies to promote content across multiple channels, including digital platforms, social media, and email marketing.
• Monitor and analyse content distribution performance and feedback, using insights to refine future content creation and distribution.
• Regularly update existing content to maintain its relevance, factuality and captivation.
• Ensure content is well-organised, compelling, and adheres to our overall brand guidelines.
• Support senior management in external engagement through content curation, storytelling and proofreading.

Collaboration & Coordination

• Work closely with other members of the team, including the Programme Manager and Events Manager, to ensure content alignment with key Gprnt initiatives and overall ecosystem programming goals.
• Collaborate with internal / external subject matter experts and industry partners on joint programming and content creation / curation tasks.
• Coordinate with marketing and communication channels to ensure timely, cohesive content distribution and consistent messaging.

Our Ideal Candidate

• Bachelor’s degree in Communications, Marketing, Journalism, or a related field.
• Minimum 5 years proven experience in content creation and management, preferably within the ESG, sustainability, tech, fintech or related sectors.
• Exceptional writing, editing, and communication skills, with the demonstratable ability to translate original ideas into engaging content including illustrative texts, info packs, presentation decks, and concept notes.
• Creative and strategic thinker with executional competency.
• Attention to details and swift in taking action to get things done.
• Strong grasp of ESG concepts and their real economy implications preferred.
• Experience working collaboratively across teams in a fast-paced environment preferred.
• Prior start-up stints are highly valued.
• Evidence of published content portfolio a big plus.

We appreciate the time and effort you invested in your application. Due to the overwhelming number of resumes we received, we regret that we may not be able to respond to every candidate individually. Please know that we carefully review every application and will contact you if your qualifications match our needs. Thank you again for considering a career with us.

For more information about Gprnt, please visit: https://www.gprnt.ai/

Key Responsibilities:

• Manage end-to-end delivery of projects
• Oversee design, engineering, installation, and maintenance phases of projects
• Coordinate with technical teams for implementations and upgrades
• Maintain proper documentation and reporting systems
• Lead project planning, risk assessment, and resource allocation
• Manage client relationships and maintain high service levels
• Coordinate emergency response protocols when required
• Ensure adherence to safety protocols and maintain zero-incident standards

Required Qualifications:

• Bachelor's degree in Electrical Engineering, Power Systems, or related field
• Minimum 5 years of project management experience in power systems or critical infrastructure
• Strong technical background in UPS systems, power protection, and infrastructure solutions
• Experience with mission-critical facilities and data centers
• Professional certification in Project Management (PMP/PRINCE2)
• Knowledge of power protection systems and green energy solutions
• Understanding of maintenance and testing & commissioning procedures

License No: 11C3510 / EA Reg ID: R2198337

1. Incharge of various project assignment , leading a team to ensure smooth operation of event or activities.
2. Training of new staff on operation system.
3. Labour cost planning and event management.

1. Energetic with relevant experience in cleaning industry.
2. Excellence team work and good computer knowledge.
3. Strong team leadership.
4. Bilingual and able to communicate with all level.

Job Description:

• Oversee and coordinate daily construction activities to ensure alignment with project plans, designs, and technical specifications.
• Lead the project team in planning and executing day-to-day activities.
• Manage materials and labor to ensure the project stays on schedule and within budget.
• Monitor and regulate the schedule and quality performance of all subcontractors.
• Collaborate with consultants on design analysis, approvals, and addressing technical issues.
• Conduct regular site progress meetings with clients and consultants, and supervise work progress.
• Enforce consistent environmental, safety, and health practices.
• Ensure the project is completed within the specified time, budget, and quality standards.

Job requirements:

• Recognized degree in Engineering, Construction Management, or a related field
• Min. 10 years of project management experience in the building and civil work experience in Singapore.
• Strong written and oral communication skills.
• Strong interpersonal skills and a team-oriented mindset.
• Possess good leadership qualities.
• Good positive working attitude, self-motivated and responsible.

Direct Responsibilities:

• Define the project scope, objectives, and goals
• Estimation and budget follow-up
• Preparing task list with schedule and identify the risks
• Assigning tasks to team members, overseeing the work, and managing the issues.
• Understand the release process and tools and follow the bank standards and policies
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, and subject matter experts.
• Be the liaison between the business units, technology teams and support teams
• Follow-up on delivery from contributor as well as own development team.
• Make sure methodology and processes are respected
• Produce clear and comprehensive status reports
• Produce Steering Committee documents and present to Sponsors
• Understand user’s requirements/concerns
• Ensure good quality of the documentation
• Coordinate with multiple Technical teams, Infrastructure and testing teams to deliver the projects

Specific Qualifications:

Good to have

• Knowledge on Credit Risk

• Financial Instruments
• Rating for Financial Instruments and Rating Agencies
• Derivative products: FX Forwards, FX Options, Equity Options
• WM products like Credit Lines, Loans etc.,
• Regulatory

• Knowledge on Financial Instruments :

• Different types of instruments
• Referential data
• Prices, Ratings, Exchange rates, Money Market rates
• Underlying assets, Indices

• Knowledge on Agile/Scrum Practices

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Responsibilities:

• Manage daily QA duties and the QA Testing Team
• Develop and implement quality practices in methodologies and processes
• Manage and support multiple QA projects
• Develop QA plan and timeline
• Recommend improvement to processes and practices to IT management and application team

Job Qualifications

• Bachelor’s Degree in Science/Engineering or relevant field.
• Minimum 5 years of working experience in quality assurance.
• Track record of managing a QA team.

Working Location: Outram

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie | R1548888

People Profilers Pte Ltd | 10C3804

20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

• Product Design & Development:

1. Lead the design and development of high performance power Inductor to meet market needs of digital evolution and electrification of vehicles, creating new economy opportunities and enhancing local engineering knowledge base.
2. In addition to high-performance product structure design, strengthen and develop technical skills of the team, including expertise in core magnetic material technology.
3. Utilize CAD software to create detailed design schematics, prototypes, and models.
4. Apply engineering principles to ensure robust, manufacturable, and cost-effective product designs.
5. Work collaboratively with cross-functional teams to finalize designs for production.

• Customer Engagement & Application Engineering:

1. Visit customers to understand their unique challenges, requirements, and applications.
2. Provide application engineering support by offering technical expertise, recommendations, and product solutions tailored to customer needs.
3. Deliver technical presentations and product demonstrations to customers, ensuring a clear understanding of design features and performance.
4. Act as a liaison between customers and the internal engineering teams, translating customer feedback into actionable design improvements.

• Product Testing & Validation:

1. Define and execute testing protocols to validate designs against customer requirements and industry standards.
2. Analyze test results, identify potential issues, and implement design modifications to improve performance, safety, and reliability.
3. Ensure that products meet regulatory compliance standards.

• Continuous Improvement:

1. Lead continuous improvement efforts to optimize product performance, reduce production costs, and enhance the overall product lifecycle.
2. Mentor and provide technical leadership to junior engineers, fostering a collaborative and innovative engineering culture.

• Process Design & Optimization:

1. Work with the manufacturing team to improve and refine processes for efficiency, quality, and cost control.
2. Ensure seamless transition from design to production by creating comprehensive documentation and detailed process instructions.
3. Identify opportunities for process improvements, automation, and quality enhancements across the product lifecycle.

Job Requirement

• Relevant degree in Electrical Engineering, Mechanical Engineering, or a related field.
• 8+ years of relevant experience in product design in manufacturing field.
• Advanced proficiency in CAD software (e.g., AutoCAD, SolidWorks, or similar) and simulation tools.
• Familiarity with simulation software for magnetic and electrical design analysis.
• Strong problem-solving skills and attention to detail.
• Strong teamwork and collaboration skills.
• Willing to travel to Indonesia, as and when necessary.

Job Description:

• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Keeping customers happy and handling complaints.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

Job Description:

• Oversee the service of all food & beverages.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Lead and motivate staff in achieving sales targets and customer satisfaction.
• To ensure excellent customer satisfaction and enhance customer experience.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

We are seeking an experienced HR Manager to oversee all HR operational functions. The ideal candidate will have a strong background in managing payroll processes, recruitment, employee relations, and compliance while ensuring smooth and efficient HR operations.

Key Responsibilities:

• Manage the entire payroll process, ensuring the accurate and timely payment of wages, bonuses, commissions, and deductions.
• Supervise the day-to-day HR functions, ensuring operational efficiency and streamlined processes.
• Lead recruitment and staffing efforts, ensuring the plant is appropriately staffed to meet production objectives.
• Serve as the primary contact for addressing employee concerns, resolving conflicts, and ensuring fair and consistent resolution.
• Oversee the performance appraisal process, ensuring timely and effective evaluations.
• Manage compensation and benefits programs, ensuring alignment with company policies and legal compliance.
• Ensure compliance with all legal regulations, including wage and hour laws, work permits for foreign workers, safety standards, and employee rights.
• Identify training needs and develop programs to enhance skills, safety knowledge, and performance across the plant.
• Oversee the management of HR data, ensuring the confidentiality and accuracy of employee records within the HR Management System (HRMS).

Qualifications:

• A Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5-7 years of experience in HR operations, with at least 3 years in a leadership or managerial role.
• Strong knowledge of payroll systems, tax regulations, and compensation & benefits management.
• In-depth understanding of HR best practices, labor laws, and the unique HR needs within a manufacturing environment.
• Exceptional communication, interpersonal, and conflict resolution skills.

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

Overall incharge of the Construction Site management process in reinforcement Concrete work and door installation door trade. Coordinate with Main Contractor for the work progress schedule and site drawing status. Attend site meetings with the site engineer and mangement of the Main Contractor personel.

Job Description A Cafe Manager is responsible for overseeing the daily operations of a cafe, including managing staff, ordering supplies, and ensuring excellent customer service. They coordinate with vendors, track finances, and maintain cleanliness.

Responsibilities:

• Managing day-to-day operations of the cafe
• Hiring and onboarding new wait staff and baristas
• Training employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
• Maintain updated records of daily, weekly and monthly revenues and expenses
• Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications:

• Work experience as a Cafe Manager or Barista
• Hands-on experience with professional coffee machines
• Excellent communication skills with the ability to manage and motivate a team
• Customer service attitude

About BELLS Institute of Higher Learning: Join BELLS Institute of Higher Learning, a distinguished leader in the education sector with a network of over eight training centers across Singapore. Our commitment to nurturing talent and delivering outstanding educational services has established us as a beacon of excellence in the training industry.

Position Overview: As the Sales Manager at BELLS Institute, you will play a critical role in overseeing our talented team of Sales Leaders and their respective sectors. This senior position demands a visionary leader who can integrate strategy with execution to drive exceptional results across the sales department. If you are looking for a challenging yet rewarding role that offers substantial professional growth and an attractive compensation package, your search ends here.

Key Responsibilities:

• Team Leadership: Direct and enhance the performance of Sales Leaders, ensuring alignment with organizational goals and consistent achievement of sales targets.
• Strategic Oversight: Develop, implement, and refine comprehensive sales strategies that effectively address customer needs and expand market presence.
• Performance Monitoring: Regularly evaluate the performance of sales sectors, identifying areas for improvement and implementing strategies to maximize efficiency and results.
• Collaborative Initiatives: Foster strong collaboration between sales leaders and other departments to ensure a unified approach to achieving business goals.
• Innovation and Adaptation: Encourage innovation and adapt strategies in response to changing market dynamics and educational trends.
• Talent Development: Mentor and develop Sales Leaders and their teams, ensuring a high level of competence and motivation within the sales department.
• Resource Allocation: Efficiently manage resources and budgets to optimize both short-term results and long-term growth.
• Resourcefulness and Event Management: Identify and secure strategic locations and events for sales activities, negotiate favorable rental rates and event costs, thereby enhancing visibility and outreach.
• Cost Management and Revenue Growth: Implement effective cost management strategies within the department and devise innovative schemes to motivate and increase revenue growth.

Ideal Candidate:

• Proven experience in a sales management role, preferably within the education sector
• Strong leadership skills with the ability to inspire and drive team performance
• Excellent strategic planning and organizational abilities
• Robust analytical skills, with a detailed understanding of market trends and customer behavior
• Exceptional communication and interpersonal skills, capable of building and maintaining strong relationships
• Adept at managing multiple priorities in a dynamic, fast-paced environment

Why Join Us? BELLS Institute of Higher Learning is not just a workplace; it is a hub where passionate professionals gather to make a difference in the education sector. We offer:

• A competitive salary and comprehensive benefits package
• Opportunities for professional growth and advancement
• A dynamic and supportive work environment
• The chance to impact the educational journeys of countless learners

Apply Now! Step into a role where your skills can genuinely influence the educational landscape. Lead our sales force towards achieving unparalleled success and growth. Join BELLS Institute of Higher Learning and help us continue to set the standard in educational excellence.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Release Engineer.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Type of Employment: 1 year contract under Avensys payroll

Job Location: Changi Business Park , Singapore

Job Description:

• Develop, maintain and administer tools which will automate operational activities and improve engineering productivity

• Identify industry best practices/solutions and pursue continuous improvement opportunities in SDLC / SDLC2 (Software Development Life Cycle) processes and practices, relentlessly drive for standardization, automation and self-services.

• Develop reusable, scalable, and testable automation scripts and tools for routine and repetitive tasks.

• Drive alignment efforts between development and operations teams to better recognize benefits of automation and cloud.

• Ability to research, propose and prototype new principles, technologies, tools and concepts and integrated them into the teams collective knowledge.

• Developing CI/CD roadmap and implementing to the projects. Help on AGILE/SCRUM Methodologies while execution.

• Manage and builds EAPI with Unit testing, Code Coverage, Enhancements. Same promote to Production through Jenkins CI/CD Pipeline.

• Configure OSS, Sonar, Fortify through continuous integration and commit based Scan for Quality Assurance. enable the automation testing and load testing.

• Automate continuous delivery and on-demand capacity management solutions

• Developing configuration and infrastructure solutions for internal deployments

• Troubleshooting, diagnosing and fixing software issues

• Updating, tracking and resolving technical issues

• Suggesting architecture improvements, recommending process improvements

• Evaluate new technology options and vendor products. Ensuring critical system security through the use of best in class security solutions

Qualification:

• Bachelor’s degree in Computer Science, Information Systems, or Engineering (or similar)

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

A Cafe Manager is responsible for overseeing the daily operations of a cafe, including managing staff, ordering supplies, and ensuring excellent customer service. They coordinate with vendors, track finances, and maintain cleanliness.

Responsibilities

• Managing day-to-day operations of the cafe
• Hiring and onboarding new wait staff and baristas
• Training employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
• Maintain updated records of daily, weekly and monthly revenues and expenses
• Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications:

• Work experience as a Cafe Manager or barista
• Hands-on experience with professional coffee machines
• Excellent communication skills with the ability to manage and motivate a team
• Customer service attitude

Job Responsibilities:

Inventory Planning and Management

• Maintain accuracy in inventory and conduct regular cycle count
• Review inventory aging and responsible in ensuring minimal aging stock; obsolescence
• Responsible for inventory reports and analysis, identify and implement measures to meet local and regional operational needs to manage cost effectiveness

Logistics and Warehouse Operation

• Implement, organise and improve systems and work processes seeking continual improvement in workflow of the team (day to day activities)
• Ensure Standard Operating Procedures (SOP) and KPIs are met and compliance with company guidelines
• Maintain timely deliveries and up-keeping of work documents and records
• Review and streamline work processes
• Analyse reports and implement improvements based on the findings of your analysis eg: delivery schedule, packing schedule etc

Team Management

• Ensure that team output and documentation is accurate and timely
• Identify and implement training needs of team members and ensuring that training systems are effective and results driven
• Train new hires/update processes
• Manage and uphold discipline of warehouse staff

Job Requirements:

• Possess at least Diploma in Logistics /Supply Chain or equivalent
• A min. of 3 years’ experience managing and leading a team to manage warehouse arrangement as well as processing of orders in effective and efficient way. Experience in ecommerce industry is a plus.
• Possess strong problem solving and people management skills
• Competent in computer applications and data analytical skills
• Ability to follow company guidelines and make decisions accordingly
• Meticulous, flexible thinking, quick witted
• Hardworking, Disciplined, Responsible and Trustworthy
• Ability to prioritise workflow and work to strict deadlines

Working Hours:

Mon to Fri - 9.30 am to 6.30 pm

Sat - 9.30 am to 1.30 pm

Interested candidates are invited to apply online with a comprehensive resume with below details :

• Education Background
• Work experience
• Reason for leaving
• Current and expected salary
• Availability / Notice Period

and apply via the APPLY NOW button below. Only shortlisted candidates will be notified via email / phone call.

Thank you for applying.

General Manager - Bakery Manufacturing

We are looking for an experienced General Manager to lead our bakery manufacturing facility in Singapore. The role involves overseeing the production of high-quality baked goods, optimizing operational workflows, and ensuring adherence to food safety standards. Responsibilities include managing procurement, production, and distribution processes, implementing staff training programs, and maintaining regulatory compliance. The ideal candidate will have significant leadership experience in food manufacturing, excellent organizational skills, and a strong commitment to quality and customer satisfaction. Join us to drive innovation and efficiency in a fast-paced, dynamic environment.

Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

• Handle full spectrum of general office duties
• Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
• Liaise with facility management vendors, including cleaning, catering and security services
• Develop, review, and improve administrative systems, policies, and procedures.
• Lead and supervise daily operations
• Monitor costs and expenses for the office management functions
• Review and update the evacuation plan as required
• Support human resource operations in the future as part of career advancement
• Handle any other ad-hoc duties as assigned

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

• Attend and actively participate in weekly Food and Beverage meetings, and respecting the confidentiality of issues which are discussed in the meetings.
• Managing the services/standards of food and beverage within the restaurant.
• Anticipate the volume of our business by considering the hotel occupancy and community.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guests’ satisfaction.
• Ensure that the beverage stocktaking is done in a correct and efficient manner towards the end of month.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and hotel standards and programs.
• Ensure that the customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the overall achievement of department customer service goals.
• Responsible for staff development and training programs.
• Ensure proper cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant / bar and room service;
• Regular liaison with Engineering, ensuring that maintenance requests are completed quickly, managing guest needs as a priority.
• Coordinate between restaurant and other departments to ensure that preparations for the restaurant operations have been made.
• Assist in the preparation of monthly restaurant reports, key performance indicators and action taken to keep on targets/track.
• Provide management and guidance of outlet ambassadors, namely Restaurant Supervisors and Executives.
• Ensure constant liaison with other departments for special requests.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
• Strive to implement the Sofitel Vision and demonstrate active use of Sofitel Values.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Any other such duties that may from time to time be assigned by the Director of Food & Beverage.