Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

Description

As a Project Manager, you will be responsible for overseeing the planning, implementation, and tracking of a variety of projects. This is a key role that requires strong leadership skills, excellent communication abilities, and advanced problem-solving capabilities.

Responsibilities

• Lead project planning and ensure all project requirements and objectives are clearly defined
• Develop project timelines, budgets, and resource allocation plans
• Coordinate project teams and assign tasks to team members
• Monitor project progress and ensure all deliverables are on schedule and within budget
• Identify and manage project risks, making necessary adjustments to mitigate potential issues
• Facilitate effective communication among project stakeholders, ensuring everyone is informed and involved
• Conduct regular project meetings and provide project status updates to internal and external stakeholders
• Monitor and analyse project performance metrics, making recommendations for improvement as needed
• Conduct project evaluations and lessons learned sessions to identify areas of improvement for future projects
• Ensure adherence to project management best practices and methodologies
• Maintain comprehensive project documentation and ensure all project files are accurately updated and organized

Requirement

• Bachelor's degree in electrical/electronic/mechanical/civil/structural engineering with 3-5 years of experience
• Excellent communication and interpersonal skills, both verbal and written in English.
• Good skills in using MS Office application, AUTOCAD and SolidWorks.
• Proven experience in project management, preferably in an engineering or construction setting
• Strong knowledge of project management methodologies and tools
• Solid understanding of engineering principles and construction processes
• Exceptional problem-solving skills and the ability to think critically.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Ability to work well under pressure and meet tight deadlines.
• Detail-oriented and able to maintain a high level of accuracy in all work activities.
• Excellent team player with the ability to collaborate effectively with cross-functional teams.
• Professional certification in project management is a plus.
• Familiar with relevant WSH certification courses for commercial and industrial areas.
• Familiar and experience in ISO certifications

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Role Description:

We are seeking a motivated, sales manager to join our team. We offer a highy unique opportunity to work directly with our core leadership team to formulate and drive customer acquisition strategies, go-to-market plans, as well as institutional partnership initiatives. Working alongside a small but diverse group of high-caliber professional team members, you will be empowered to grow, develop and own critical go-to-market initiatives. You will be expected to be a self-starter in a hyper-growth industry, creating investment opportunities for prospective clients, using both online and in-person conferences events to generate investor interest in both DigiFT regulated platform and it’s regulated listed and traded assets.

Key Responsibilities

• Work with Head of Sales and Marketing teams.
• Assist with the design and build the sales capabilities to support the growth of DigiFT.
• Help develop and implement sales strategies to acquire new institutional and accredited investors through a strong personal network as well as DigiFT’s resources.
• Manage all aspects of client relationships, including from helping with client product queries, account opening and working with clients to define a digital asset strategy
• Work with key internal stakeholders, e.g. product, marketing, legal, and compliance, to ensure smooth go-to-market launch in different markets.
• Represent DigiFT at key events and conferences to generate sales leads and customer pipeline, build brand awareness as well as co-ordinate with eco-system partners for referrals.

Qualifications

• Degree in any discipline.
• 3+ years’ experience in traditional finance and/or DeFi sales with a proven track record.
• Self-motivated, self-starter, ability to self-educate and able to work in a result-oriented, fast-paced environment.
• Excellent communication and presentation skills.
• Multi-lingual is a plus (English and Mandarin) as you will be working across different cultures and geographies.
• Authorized representative to sell securities under Singapore MAS or Hong Kong SFC considered a big benefit for consideration.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

• Career Progression
• Walkable distance from MRT.
• AWS + Variable Bonus

Description

• Assist Director of Finance in planning, organizing and executing financial task and projects of the club
• Lead and mentor the finance team, fostering a collaborative and high-performance environment.
• Review, evaluate financial statements, reports, and process to ensure accuracy and compliance
• Complete financial reports, lead the month-end closing process and conduct monthly financial forecast.
• Develop and implement plans for budgeting, forecasting and reporting.
• Provide financial insight and analysis to drive the business performance of the organization
• Manage year end audit process, impairment assessment and attend to audit queries
• Ad-hoc duties assigned by management.

Requirement:

• Bachelor's degree in accounting or equivalent
• 3-5 years accounting background in Food and Beverage / Casino highly preferred.
• ACCA or CPA accreditation
• Immediate starters

We regret that only shortlisted candidates will be notified

Ryan Teo Shun Xiang | R2113235

EA License | 02C4944

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Occupation:
Office Manager

Job Description & Requirements

Make Magic With Us

ednc.co
ED&C, a creative agency, believes in contagious communication, akin to laughter. We've collaborated with international brands such as Merz Aesthetics, OCBC Bank, Toyota, Lexus, Pokka, Ultherapy, and Cheong Kwan Jang. Creativity fuels our joy, and seeing campaigns come to life is immensely fulfilling. This is what drives us at work.

Location:
996 Bendemeer Road #04-06 Singapore 339944

Working Hours:
Monday - Friday, 9:00 AM - 6:00 PM

Duration:
Permanent

Industry:
Advertising/Events

No. of Employees:
30

We are looking for a highly motivated and outgoing individual to take on the role of Office Manager. The ideal candidate will have exceptional organizational skills, a positive attitude, and the ability to take initiative and simplify complex tasks. This person will act as the cornerstone of our office operations, ensuring smooth coordination across teams, and handling sensitive information with integrity.

Key qualities we value:

• Strong organizational skills with the ability to manage and prioritize tasks effectively.
• A proactive problem-solver who provides solutions and keeps things simple.
• An approachable and influential personality who fosters positive relationships across the team.
• A high degree of integrity and professionalism, especially when handling confidential information.

Responsibilities:

Office Management:

• Oversee and manage the smooth running of the office (e.g., equipment, pantry and stationery supplies, cleaning, security) and liaise with suppliers.
• Manage all office logistics, including telephone systems, mail, deliveries, and travel/accommodation arrangements.
• Handle office-related insurance matters and represent the company in such discussions.
• Act as the go-to person for all office-related matters.
• Ensure smooth daily office operations and effective coordination among departments.
• Provide general administrative support, including scheduling meetings.

Financial and Accounts:

• Work with the accounting partner to maintain ledgers and generate financial reports, including balance sheets and profit and loss statements.
• Conduct regular checks on financial statements to identify and resolve discrepancies.
• Manage accounts payable/receivable, payroll, and staff claims.
• Handle daily accounting entries, bank reconciliations, and quarterly GST submissions.
• Maintain accurate company records and ensure they are up-to-date.

Human Resource:

• Oversee onboarding, offboarding, and orientation for new staff.
• Draft HR-related letters and maintain employee records.
• Organize company events, including team bonding activities.
• Ensure compliance with HR policies and relevant regulations.

Other Responsibilities:

• Manage the front desk and other office-related duties.
• Perform secretarial tasks as assigned by superiors.
• Undertake additional duties to support organizational goals.

Job Skills and Requirements:

• Diploma/Degree in business administration, accounting, or an equivalent qualification.
• Minimum 5 years of experience in a similar role.
• Prior experience in the Advertising/Events industry is an advantage.
• Proficiency in Microsoft Office, including Excel and Word. Familiarity with ERP systems, Xero, Just Login and Google.
• Excellent interpersonal and communication skills (written and verbal).
• Strong attention to detail and accuracy in financial records.
• Ability to prioritize and manage multiple tasks and projects effectively.
• A collaborative mindset and strong work ethic.
• Must work from the office and be available to start on short notice.

To Apply:
Please email your resume, earliest availability, and expected salary to [email protected].

Active semi-retirees are welcome to apply.

Sales Manager.

Job Scope

• Leadership: Leading the sales team and providing customer service
• Sales planning: Developing and implementing sales strategies to achieve goals
• Communication: Delegating responsibilities and communicating expectations to the sales team
• Forecasting business growth: Identifying new business opportunities and driving sales and revenue growth
• Customer relationship management: Recognizing customer needs and improving the product portfolio
• Analyzing sales data: Overseeing the sales process and making data-driven decisions
• Analyzing market trends and competition: Conducting research to inform the company's sales efforts

Requirements

• Sales experience: Several years of experience in sales, preferably in the carpentry or interior design industry
• Communication: The ability to communicate clearly and persuasively with customers, prospects, team members, and leadership
• Sales planning: The ability to create a sales plan that outlines goals, strategies, and tactics
• Leadership: The ability to delegate tasks to the team and grow leadership skills
• Market knowledge: The ability to stay current on market trends to meet sales goals and initiatives
• Organizational skills: The ability to set a good example for team members
• Interpersonal communication: The ability to deal with employees, hire new candidates, and fire employees

Position Summary

The Vessel Managers are the ‘front line’ operators heading their ship management teams. Vessel Managers are fully supported in their role by Marine & Technical Services, HSEQ, Marine Assurance, Marine HR, and Financial Analysts.

The Vessel Managers will have full responsibility and accountability for the success of the operations and people on board their vessels. The measure of our success will be achieving all KPIs on a consistent basis, meeting the business unit expectations, and upholding the company brand.

Major Responsibilities

• Treat health, safety, and environment as top priority.
• Ensure vessels are operated in a safe, efficient, and cost-effective manner, ensuring compliance with class, statutory and company requirements.
• Provide day-to-day technical and operational support and guidance to assigned vessels.
• Management of vessel budgets and operating expenditure.
• Monitor vessel performance and ensure follow up action. Carry out regular review of vessel management reports for vessel operations and ensure appropriate actions are taken.
• Fully responsible for vessel dry-dockings and major scheduled & unscheduled repairs. This includes planning, execution, and review of all projects.
• Set clear goals and expectations and coach and develop Masters, Chief Engineers in line with competence and performance management objectives. Participate in interviews and make recommendations regarding new-hires and promotions.
• Act as the main contact for commercial and voyage coordination for assigned vessels.
• Carry out regular vessel visits to confirm condition and compliance with company Operating Standards and provide senior management with vessel condition reports.
• Ensure that through regular ship visits, engagement with ship senior staff, utilisation of the company’s maintenance management system and service bulletins, all ship borne equipment is always maintained to the highest levels, including fabric maintenance of the vessels under remit.
• Drive vetting performance onboard assigned vessels. Work with Marine Assurance and senior ship staff to ensure vessels are always prepared and ready for vetting inspections. Ensure timely and accurate closure of any vetting findings thus maintaining vessel vetting status.
• Working with ship staff, Fleet Support Officers, Business Development, and Financial Analysts to ensure that all legislative requirements and yearly maintenance are captured in the budget process, such that all budgetary timelines are met for both internal stakeholders and external customers, where applicable attend annual OPEX Budget meetings with customers.
• Where appropriate and in accordance with individual customer requirements and at the direction of the Fleet Manager, represent the company at required annual performance meetings, customer interface meetings, JV partnership meetings and industry specific project forums.
• As required by senior management, undertake additional tasking out with normal job responsibility to support the needs of the business.

Requirements

• Valid or expired Maritime Certificate of Competency (Master/Chief Engineer Unlimited) or relevant experience as Vessel Manager of Gas Carriers.
• Demonstrates teamwork, interpersonal and communications skills.
• Knowledge of technical operations for the vessel types managed (Gas Carriers).
• Knowledge of propulsion plant onboard vessels managed (Dual fuel diesel engine - Wartsila and/ or ME-GI).
• Knowledge of cargo containment system, cargo handling equipment and systems on board vessels managed (Cascade reliquifaction system).
• Experience of working on semi-refrigerated or fully refrigerated gas carrier as a senior officer.

Preferred

• NGL experience
• Dual fuel engine experience

Exclusion:

As the vessels to be managed are ocean going gas carriers, candidates with experience from either working on or managing off-shore vessels such as OSV, PSV, AHT or experience from working in shipyard only may not be considered for the position.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.

Roles & Responsibilities include but are not limited to:

• Establishes and oversees the logistical and administrative support needs of events; may include site surveying, cash flow management, scheduling, and crowd management.
• Manage and oversee project deadlines and necessary deliverables to ensure they are met
• Proactively soliciting and handling sales opportunities
• Oversee the production of all necessary collaterals and products with various departments
• Assess event goals, run pre and post-event meetings in preparation for the event, and manage the profitability of the client.
• Liaise between client and service providers, as well as contract negotiation
• Establish and maintain effective working partnerships with all relevant internal colleagues and associates. Maintain positive relationships with various external business partners and stakeholders
• Take on any other responsibility as assigned by the management

Jobs Requirements

• Minimum 3 years’ experience in events production and management
• Degree / Diploma in events, marketing or related qualification preferred
• Relevant experience with planning and management of luxury, lifestyle or corporate events and exhibitions
• Possess strong client management and account servicing experience
• Highly motivated and efficient
• Resourceful in getting unique venues and vendors
• Creative and with a good sense of aesthetics
• Class 3/3A driving licenses preferred

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

• Industry Leader
• Permanent Position
• Proven Finance experience in Food/FMCG industry

Our client, a leading player in the food industry, is seeking Finance Manager to join their growing business.

RESPONSIBILITIES:

Financial Planning and Analysis:

• Develop and manage the annual budgeting process.
• Conduct financial forecasting and variance analysis.
• Prepare detailed financial reports for management and stakeholders.
• Identify opportunities for cost optimization and efficiency improvements.

Accounting Management:

• Oversee all accounting functions, including accounts payable, general ledger, and payroll posting.
• Ensure compliance with accounting standards and regulations.

Cash Flow Management:

• Monitor cash flow and liquidity, ensuring adequate resources for operational needs.
• Develop cash flow forecasts and manage working capital.

Financial Reporting:

• Prepare monthly, quarterly, and annual financial statements.
• Analyze financial performance and provide insights to management for business investments and resource allocation.

Strategic Planning:

• Collaborate with senior management to develop long-term financial strategies.
• Evaluate investment opportunities and financial risks.
• Drive continuous improvements in financial processes, systems, and reporting tools.
• Collaborate with cross-functional teams to support business initiatives and provide financial guidance.

Compliance and Controls:

• Ensure compliance with tax regulations and financial reporting standards.
• Implement and maintain internal controls to safeguard company assets.
• Support audits and reviews as required.
• Pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Manage relationships with external auditors, tax advisors, and other financial stakeholders.

REQUIREMENTS:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum 10 years of experience in finance or accounting roles, with 5 years in a leadership position.
• Experience in the food industry is preferred.
• Understanding of financial principles, budgeting, forecasting, and financial analysis.
• Analytical skills with the ability to interpret complex financial data and provide actionable insights.
• Proficiency in Microsoft Excel, financial modelling.

OTHER INFORMATION:

• Location: North

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Medlink Healthcare Group (MHG) is committed to improving the healthcare industry and society through quality services at affordable prices. We specialize in Emergency and Non-Emergency Patient Transport, Ambulance Services, Industrial Emergency Coverage, Event Coverage, Training Services, and Medical Supplies. Medlink Healthcare Group is an equal-opportunity employer and values diversity in its workforce.

Position Overview:

The Operations Manager will oversee and manage the ambulance department's day-to-day operations, ensuring seamless service delivery, regulatory compliance, and operational excellence. This role involves leadership, strategic planning, and coordination to achieve the company's operational and financial goals.

Key Responsibilities:

Operational Management

• Oversee and manage the daily operations of the ambulance department, including scheduling, deployment, and resource allocation.
• Ensure all operations comply with regulatory standards and internal protocols.
• Monitor the performance of services to meet key performance indicators (KPIs) and service-level agreements (SLAs).
• Manage incident reports, investigate service failures, and implement corrective actions.

Team Leadership and Development

• Lead and mentor a team of Paramedics, Drivers, EMT and support staff to foster a culture of excellence and teamwork.
• Develop and implement training programs to improve staff skills and knowledge.
• Conduct performance appraisals and address performance-related issues effectively.

Strategic Planning and Optimization

• Identify opportunities for operational improvement and cost efficiency.
• Implement strategies to enhance service quality, productivity, and customer satisfaction.
• Collaborate with other departments to streamline workflows and enhance interdepartmental coordination.

Financial Oversight

• Assist in preparing and managing departmental budgets.
• Monitor expenses and optimize resource utilization to meet financial targets.

Customer and Stakeholder Management

• Maintain strong relationships with clients, hospitals, and other stakeholders.
• Address and resolve customer complaints and feedback professionally and promptly.

Health and Safety Compliance

• Ensure the highest standards of health and safety in all operations.
• Conduct regular audits and drills to maintain compliance with safety protocols.

Qualifications:

• Education: Diploma or Bachelor's degree in Business Administration, Healthcare Management, or a related field.
• Experience: Minimum of 5 years in an operations management role, preferably in healthcare, emergency services, or logistics.
• Skills: Strong leadership and team management skills.
  Excellent organizational and problem-solving abilities.
  Proficiency in using operations management software and tools.
  Exceptional communication and interpersonal skills.
• Certifications: Knowledge of healthcare regulations, first aid, and CPR certifications is a plus.

Key Attributes:

• High level of integrity and accountability.
• Ability to work under pressure and manage crises effectively.
• Strong analytical and decision-making skills.

Responsibilities:

1. Oversee end-to-end immigration projects, including initiation, progress monitoring, document review, and final delivery, ensuring timely and efficient execution.
2. Draft, refine, and validate immigration application materials, ensuring compliance with regulatory standards and client expectations.
3. Monitor global immigration policy updates, organize relevant insights, and provide accurate policy recommendations to clients and team members.
4. Maintain proactive client communication, address inquiries, and deliver exceptional consulting services to enhance client satisfaction and retention.
5. Collaborate with documentation, sales teams, and external partners to ensure seamless project delivery; provide training on documentation and policy compliance.
6. Ensure all processes and submissions adhere to legal and regulatory frameworks, mitigating risks and optimizing success rates.

Requirements:

1. Bachelor’s degree or above in Law, International Relations, Public Policy, or related fields.
2. Minimum 3 years of experience in immigration, with expertise in documentation or project management preferred.
3. In-depth knowledge of immigration pathways, including investment, skilled migration, and family reunification.
4. Proficient bilingual communication skills (Chinese and English), with proven ability to draft and review dual-language documents.
5. Strong interpersonal, coordination, and project management skills, with the ability to manage multiple priorities effectively.
6. Detail-oriented, analytical thinker, capable of delivering high-quality results under pressure.

Life cannot thrive without a good company! Let's make your working life more exciting!