• Develop and implement IT strategies, policies, and procedures aligned with the organization’s goals and objectives.
• Identify technology trends and emerging solutions to enhance operational efficiency, productivity, and innovation.
• Collaborate with senior management to define IT budget, priorities, and resource allocation.
• Oversee the design, implementation, and maintenance of the organization’s IT infrastructure, including networks, servers, storage, and hardware.
  Ensure the availability, performance, and security of IT systems and services through proactive monitoring, maintenance, and upgrades.
  Manage relationships with external vendors and service providers to support infrastructure needs and resolve technical issues.
• Supervise a team of system administrators and support technicians to provide technical assistance, troubleshooting, and user support.
• Implement and maintain IT service desk processes and tools to facilitate incident management, ticketing, and resolution tracking.
• Develop and enforce IT security policies, procedures, and access controls to protect against cybersecurity threats and data breaches.
• Coordinate software development projects, including requirements gathering, design, development, testing, and deployment.
• Evaluate and integrate software applications, platforms, and tools to meet business requirements and improve operational efficiency.
• Ensure compatibility, interoperability, and scalability of IT systems and applications across the organization.

Responsibilities:

• Foster and cultivate robust client relationships by identifying and addressing client needs, delivering bespoke financial planning, and tailored solutions.
• Conduct in-depth market analysis to recommend appropriate financial products and services, driving achievement of sales objectives.
• Educate clients on the features, benefits, and potential risks of financial products while providing expert investment guidance.
• Build and sustain long-term client partnerships, enhancing customer satisfaction and loyalty.

Requirements:

• A bachelor’s degree or higher in finance, economics, business management, or a related discipline is highly desirable.
• Prior experience within state-owned enterprises, with a comprehensive understanding of their corporate culture and operational workflows, is preferred.
• Exceptional communication skills, advanced sales techniques, and a client-centric mindset to deliver professional solutions and guidance.
• Strong aptitude for learning and adaptability, enabling swift mastery of financial products and market trends.
• A collaborative team player with a positive attitude and the resilience to thrive under pressure.

Benefits:

• Access to a structured training program and a clear career advancement pathway, offering outstanding professional growth opportunities.
• Competitive remuneration package, encompassing a base salary, performance-based commissions, and bonuses.
• Comprehensive employee benefits and vibrant team-building activities that foster a supportive and dynamic workplace environment.

Chef Wai brings decades of experience and passion to crafting mouth-watering poached rice and noodle bar dishes that delight the senses by using only the freshest ingredients, sourced locally whenever possible, to create authentic and innovative recipes.

Join Chef Wai's for a truly immersive culinary career in a cozy atmosphere, attentive service, and experience

•⁠ ⁠Dine-in

•⁠ Take Away

•⁠ ⁠Catering Services

•⁠ ⁠Delivery

Marketing Manager

- Reporting to: Managing Director

- Location: New Tech Park

- Job Type: Full Times

Role & Responsibilities

- Develop & implement comprehensive marketing strategies

- Conduct market research on NTP @ Lorong Chuan

- Create creative, social media, influencer and sales plan

- Manage Budget

- Oversea content creation, manage events and campaign

- Provide monthly and regular sales and campaign status, results and reports

- Grow Revenues

- Conduct regular events

- Manage influencers event

Qualification

- Polytechnic/graduate with a recognized qualification

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments
• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• BSc/BA in business administration or relative field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing & Content Associate | Fund Manager | New Headcount

Our client, an up-and-coming fund manager with a venture capital (VC) business, and a multi family office setup, is looking to bring in a marketing and content associate. With new funds raised and new investments made, the marketing hire will play an important piece in branding the business, while bringing value for the portfolio companies under the VCs' care.

The marketing associate will be taking the lead for creation and updating of marketing materials and content, which includes update and improvement of firm's existing website, pitchdeck, marketing narratives, to development of video and podcast, which includes filming and editing.

We are targeting young marketing professionals with agency background, or fresh graduates with content creation experience (open to personal or professional). Experienced marketeers looking for fractional gigs will be welcomed. Candidates with a passion towards the wealth and investment management industry will be preferred. This role is open to Singaporeans or PRs only.

Pan & Company Pte Ltd | Licence 18S9074 | R1877899

Pan-Entertainment refers to, multi-level products developed from intellectual property, such as games, anime, drama, films, and fiction.

Job Responsibilities:

1. Feature Design and Implementation Plan tools and foundational play styles for voice and video live streaming products, ensuring successful feature delivery.
   
2. Event Planning and Product Optimization Develop concepts for holiday and periodic events, collaborating with R&D and data analysis teams to optimize the product.
   
3. User-Centric Improvements Understand user needs, effectively collect feedback and suggestions, and continuously enhance the product.
   
4. Data-Driven Problem Solving Demonstrate strong data sensitivity to identify and resolve existing issues based on business data, ensuring continuous functionality improvement and optimization.
   

Job Requirements:

1. Extensive Internet Product Experience Over 6 years of experience in internet product development, with familiarity with mainstream live streaming and gaming social products.
   
2. Regional Expertise At least 3 years of experience with internet products in the Middle East, showcasing market sensitivity and the ability to independently analyze the psychology of target users.
   
3. Strong Communication and Coordination Skills Exceptional abilities to communicate and coordinate across departments, ensuring collaboration for product improvements. Language requirements: Native English and Mandarin speakers only to liaise with international and Chinese stakeholders, Business level of Arabic to liaise with Middle East stakeholders.
4. Minimum Qualification Bachelor's degree or higher, with a preference for majors in Computer Science, Management, Statistics, or related fields.
   

Key Account Manager (Architectural Lighting)

Responsibilites:

-Develop new business opportunities to acquire new project specification.

-Develop & Establish strong relationship between stakeholders or developers or architects or lighting designers or interior planners in Singapore or in ASEAN market.

-Manage Key accounts & Channel partners & assume overall responsibility and growth in your assigned business clusters or areas of responsibility.

-To work with Channel Partners to create specification sales related activities for the project stakeholders community.

-Train and develop assigned and agreed accounts to a common level to speak the architectural lighting language within the company’s Lighting philosophy.

-Provide detailed Bi- Annual report & update Regional Manager on Account & its related activities & be in line with agreed key performance indicators.

-Regular visits to Key account & Channel partners.

-Understand the architectural project requirement and propose/suggest appropriate architectural lighting applications/specifications or technical support to facilitate lighting designers, architects and interior planners.

-Work with in-house lighting design department to produce architectural lighting applications/specifications to support lighting designers, architects and interior planners for their project requirement.

-Ensure CRM information are updated in accordance to internal SOP between the Headquarters and Sales Office.

-To present the project architectural lighting applications/specifications lighting designers, architects and interior planners.

-To lead the projects and work with Channel partners to bring to a successful completion within the timeline for each project.

-To notify and discuss with Regional Manager on project specification that require delicate attention or investment or facilitation.

-To raise the awareness of the company in Singapore or in ASEAN.

-To work with Regional Manager to plan and facilitate Quarterly Brand Awareness Activities for business clusters or areas of responsibility in Singapore or in ASEAN.

-To work with Marketing Leader to disseminate relevant marketing tools or material to aid in business promotion for business clusters or areas of responsibility in Singapore or in ASEAN.

-To understand current trends & needs of the architectural lighting market in project specification.

-To be aware of competition movement and new innovations into the market.

Requirements:

-Degree or Diploma in Architecture / Interior Design / Electrical & Electronics Engineering.

-Proficient in Microsoft Office & Online Media Communication

-Basic Knowledge in Dialux/BIM and relevant Architectural Lighting software tools (Preferred)

-Experience with DIALux EVO, AutoCAD, Photoshop, and Sketchup

-Strong business acumen

-More than 3 years of extensive project specification experience in architectural lighting or project specification in luxury architecture equipment (Preferred)

-B2B and B2C architectural sales experience in relevant industries: Commercial, Museum & Galleries, Public Works, Luxury Residential or in construction and building materials

-A strong existing network or relationship between stakeholders or developers or architects or lighting designers in ASEAN market is ideal

-Existing experience in working across ASEAN market (Preferred)

Interested candidates please send in your updated resume to Tan Shui Li, Katharine (Chen Ruili)(R1660568) - [email protected]. Please not that only shortlisted candidates will be notified. Thank you for your kind understanding.

Roles and Responsibilities

• Investigate marine accidents and record findings accurately and timely into the system
• Analyze marine accidents and security information and provide updates to fleet
• Establish countermeasures and policies and publish circulars for learning and accident prevention
• Analyse accident statistics and provide insights to management
• Provide advice to the vessel operation team, chartering and post fixture team on incidents of safety/security, etc.
• Support shore staff’s training on board vessels
• Manage pre-joining briefing of seafarers
• Research new regulations and technologies related to maritime safety and quality
• Manage and coordinate the Crisis Management Centre in case of emergency. Maintain the Crisis Management Plan and carry out drills for severe maritime incidents.

Requirements

• Mercantile Marine University/College or equivalent
• At least 2 years experience as a superintendent/manager (Marine/Manning) in ship management companies or equivalent.
• Experience as the Chief Officer on board Container Vessels
• Good communications and coordination skills to work with teams from diverse backgrounds
• Experience as DPA, Superintendent (Marine or Manning) in Ship management company or related to Maritime Security
• Practical experienced in handling emergencies or casualties on the vessels from the shore headquarters/office
• Experience in studying the data of the incidents and inspecting from the viewpoint of statistics and data science advantageous

We regret that only shortlisted candidates will be notified. Thank you.

Seeking an experienced professional specializing in Air Conditioning and Mechanical Ventilation (ACMV) systems, with a strong background in managing tenders and leading technical teams. The ideal candidate should possess substantial technical expertise and tender management experience, gained through prior roles in specialist companies focused on ACMV construction.

Key Responsibilities:

• Lead the preparation and submission of ACMV tenders, including reviewing technical specifications, cost estimates, and project timelines.
• Take charge of all M&E QS-related matters, overseeing processes from tender to pre-contract and post-contract administration.
• Prepare tender clarifications, liaise with consultants, attend site visits, and conduct tender briefings/meetings.
• Interpret technical specifications, review tender drawings, and address any discrepancies or compliance issues.
• Conduct detailed technical evaluations of tender documents to ensure alignment with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop effective mitigation strategies.
• Plan and execute tender team activities to achieve key performance indicators (KPIs).
• Propose value engineering solutions for ACMV and MEP works where necessary.
• Assist with presentation slides, technical write-ups for tender submissions, and represent the team at tender interviews.
• Collaborate on project planning, including scope of work, manpower allocation, program schedules, and risk assessments.
• Evaluate quotations from sub-contractors/suppliers in accordance with tender requirements.
• Provide technical guidance and expertise to support decision-making processes.

Qualifications & Requirements:

• Degree or Diploma in Mechanical Engineering, Building Services, or a related field.
• At least 8-10 years of relevant experience in Mechanical/ACMV services.
• Strong knowledge of ACMV and M&E works, including design and build tenders.
• Familiarity with statutory compliance and planning regulations.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project planning tools (e.g., Microsoft Project).
• Excellent communication, coordination, and stakeholder management skills.
• A self-motivated, confident individual with a collaborative mindset.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

The client is a top insurer within the financial services industry.

Key responsibility

• Work with the agency team to increase new business opportunities to drive agency portfolio growth across the firm's business lines.
• Develop communication strategies and programs to deepen relationships with agency partners.
• Develop and execute business development strategy
• Drive agency recruitment activities
• Engage with agents regularly to understand their client's insurance needs
• Collaborate with internal departments to ensure smooth workflow
• Participate in new product launches and campaigns
• Prepare business reporting documents for management engagements

Skills and Requirements

• Minimum degree required
• Minimum 5 years of experience in financial services
• BCP, ComGI & PGI certification is a plus
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA:11C5502/R2199597)

Responsibilities:

• Fundraising Strategy Development
• Donor Engagement and Relationship Building
• Major Gifts Program
• Event Planning and Execution
• Grant Writing and Reporting
• Collaboration Across Departments
• Regulatory Compliance and Reporting

Requirements:

• Bachelor’s degree in Nonprofit Management, Business, Marketing, or a related field.
• 10 years of experience in fundraising, major gifts, or corporate partnerships, preferably within the healthcare or nonprofit sectors.
• Proven track record of successfully building and managing large-scale partnerships and securing major philanthropic gifts.
• Strong understanding of brand development and market expansion strategies.
• Experience in managing large, cross-functional teams and driving strategic initiatives.
• Knowledge of the healthcare sector, particularly cancer care, is a plus.

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Responsibilities:

• Brand Ecosystem Development
• Stakeholder Engagement
• Drive Brand Awareness and Market Share
• Internal Communications and Culture
• Crisis and Reputation Management
• Content Creation and Digital Strategy
• Event Management and Public Relations
• Team Leadership and Development

Requirements:

• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
• 8-10 years of experience in corporate communications, with at least 3 years in a leadership role, preferably in healthcare, education, or non-profit sectors.
• Proven ability to develop and execute large-scale communication and brand strategies.
• Strong media relations and crisis communication experience.
• Exceptional verbal and written communication skills, with a talent for creating compelling narratives and campaigns.
• Strategic thinking with a keen understanding of the healthcare landscape and patient engagement.

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

About the job
We are seeking an experienced and results-driven Sales Manager to lead and develop our advertising sales team for our online media publication. The candidate will have a proven track record of success in sales with extensive experience in building, managing, and motivating high-performing teams.

You are responsible for:

• Sales Leadership: Lead, mentor, and manage the advertising sales team to achieve and exceed sales targets.
• Strategy Development: Develop and implement effective sales strategies to drive revenue growth.
• Team Building: Recruit, train, and develop top sales talent, fostering a culture of excellence and collaboration.
• Client Acquisition: Identify and secure new business opportunities, building strong relationships with key clients.
• Account Management: Oversee key accounts, ensuring client satisfaction and long-term partnerships.
• Performance Monitoring: Track and analyse sales performance, providing regular reports and insights to senior management.
• Market Analysis: Stay up-to-date with industry trends and competitor activities, identifying new market opportunities.
• Collaboration: Work closely with the marketing and content teams to align sales strategies with overall business goals.

You will need:

• Proven Experience: Minimum of 5 years of experience in advertising sales for digital publication, with at least 2 years in a managerial role.
• Leadership Skills: Strong leadership and team management abilities, with a track record of building and motivating successful sales teams.
• Sales Expertise: Demonstrated success in meeting and exceeding sales targets.
• Communication Skills: Excellent communication, negotiation, and presentation skills.
• Analytical Skills: Strong analytical and problem-solving abilities.
• Industry Knowledge: In-depth knowledge of digital media and advertising industries.
• Educational Background: Bachelor’s degree in marketing, Business, or a related field; MBA is a plus.

You will have an edge over other candidates with:

• Industry knowledge in health-related publication.
• Established network of contacts within the healthcare industry.
• Proven adaptability to changing market conditions and innovate new sales approaches.

Personality-wise, we are looking for someone with the following attributes:

• Detail-oriented with a high level of motivation and drive.
• Excellent communication and negotiation skills to create compelling presentations.
• High resilience and ability to performance under stress.

What we offer:

• Competitive salary and benefits package.
• A collaborative, mission-driven work environment.
• Opportunities for professional development and growth within a fast-growing digital health media platform.

Please submit a cover letter on why you are excited to be spearheading our growth, include your accomplishment and career highlights in your updated resume (with recent photograph), and availability date to [email protected] .

Healthful For You adopts fair employment practices and values equal opportunity for all employees. Applicants are considered for all roles without regard to race, colour, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental status.

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Working for a large banking client, as Project Manager, you will hold accountability for the successful delivery large and complex IT projects, whether operating independently or within a program framework. Utilizing an agreed-upon project methodology, the focus includes robust risk and issues management, comprehensive documentation, and efficient project management within a stringent schedule.

Key Responsibility Areas:

• Fully Responsible for defining, documenting, and successfully completing complex projects through the entire project lifecycles for Payment project.
• Adopts and adapts project management methods and tools
• Ensures effectiveness of project control, change control, risk management, and testing processes.
• Monitors and controls resources, revenue, and capital costs against the project budget, managing expectations of all project stakeholders.
• Performs what-if analyses and scenario planning, developing insights and proposals to improve business value.
• Works with stakeholderss to agree and implement short-term and medium-term modifications to demand, maintaining a register of business requests and reporting as required.
• Takes responsibility across all stages and iterations of software development, planning and driving software construction activities.
• Defines systems development projects supporting the organization's objectives and plans, ensuring senior management is aware of and able to provide required resources.

Key Selection Criteria:

• Bachelor Degree with min 12 years of experience in IT
• Current project management accreditation PMP / PRINCE2 preferred and Agile in addition would be beneficial.
• Demonstrated prior success in delivery of complex IT application project
• Prior experience in managing projects in cash management or Payment (GIRO, SWIFT, FAST, etc) application
• Extensive project lifecycle experience understanding the planning and delivery of projects in its entirety.
• Excellent written and oral communication skills

Interested candidates please email your latest resume to [email protected]

Job Order: 766163

Job Responsibilities:

• Drives the day-to-day sales operation for brick & mortar channel including Mass Merchandiser, Independent Dealer, Wholesaler.
• Leadership role to lead the distribution team towards achievement of set KPIs including dealer sell out, market inventory control, channel profitability, stock aging, AR and AP.
• Effective management of distribution budget to derive ROI and set objective.
• Close collaboration with internal and external stakeholders.
• Initiates change and improvement to enhance operational efficiency.
• In-dept analytics to business profile by channel and product to deliver profit.
• Any other ad-hoc duties assigned

Requirements :
[Must]

• Min 4 years of sales experience in a leadership role.
• Experienced in local (Singapore) consumer electronic operation / Company
• Leadership role in managing and providing strategic direction to sales team
• Proficient in MS Excel and PowerPoint
• Good business acumen and analytical mind.
• Knowledge in Business Accounting P&L.
• Team player with strong analytical, communication and presentation skills.
• Objective oriented, self starter and resourceful. Think out-of-the box and initiates change.

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Formulate and implement strategies/action plans for forging partnerships with universities - undertaking research and analysis of markets and universities, as well as trends and developments in the international education environment, to identify opportunities for the SMU community, focusing on forging partnerships with universities in Asia and in particular China.
• Advise and support management in SMU's external engagements, including managing incoming visits by partners/higher education institutes and staffing SMU principals for outgoing missions.
• Formulate, implement and evaluate strategies/action plans to raise awareness and build reputation for SMU within the global university community.
• Staff and support SMU principals' participation in international forums and networks, including the drafting of speeches/keynote addresses and discussion pointers, as well as publicly available information.
• Project lead in the Office's communications initiatives.

• Minimum Bachelor's degree in International Relations, Communications, International Marketing or other global-oriented fields of study.
• Minimum eight years work experience in international work with proven high-competency and achievements in partnership development and management work, as well as cross-cultural projects.
• Keen understanding of, and experience working in Asia, in particular China.
• A strategic and analytical thinker.
• High level of written and oral communication skills, who enjoys writing, as well as editing work.
• Is meticulous, with an eye for detail and a keen appreciation of good documentation.
• Able to manage multiple, competing tasks, and meet tight deadlines with a high-level of accuracy.
• A good combination of high intelligence, emotional and cultural quotients.
• Enjoys engaging and working with people, a good team player.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Main Responsibilities

During Major Incident

• End to end ownership of the Major Incident with the aim to minimize the time to restore.
• Coordination with all support engineers involved in the troubleshooting with the possibility to involve other support groups.
• Ensure a systematic process is followed for all Major Incidents from opening to closure.
• Assess Incident complexity and decide to apply the Crisis Management process if required: trigger and liaise with the Crisis Manager to manage communication with and escalation to Executive management.
• Track incident progress to resolution and responsible for communicating progress to higher management and transverse relevant teams. Prepare clear and concise comms and publish them based on the priority of the incident.
• Facilitate exchanges between the relevant support staff through setting up ad-hoc Conference Bridge / Business Chat groups and / or direct contacts. In particular, ensure diagnosis, action plans and key initiatives are shared with the relevant parties across technical towers and geographies.
• Drive discussions to a pragmatic outcome in a reasonable timeframe in order to ensure the key decisions are taken on time or escalated to higher management. As a last resort, responsible for choosing between resolution solutions, or escalating in case of disagreement between technical teams and after assessing all impacts with relevant stakeholders (Experts, Managers and / or Business line IT)
• Activate and manage the Incident WAR Room

Regular Operations (no Major Incident)

• Coordinate the write up of the Incident Report, collecting inputs from all parties and ensuring high quality of the final document
• Organize Post-Incident Meeting to share / brainstorm on actions and suggestions to avoid similar incidents in the future or shorten resolution time. This involves writing and publishing organizational Incident Report which details organizational issues experienced during resolution and suggest improvements to speed up the team reactivity.
• Ensure consistency of the incident documentation / references across all systems
• Report KPI and analysis to senior management on key inputs linked to Major Incidents content and trends
• Write and publish the organizational Post-Mortem of Incident which details organizational issues experienced during resolution and suggested improvement areas to improve team interaction and fluidity
• Provide Consolidated Reports (Based on KPIs) for various committees.
• Ensure Procedures and Documentation is up-to-date (Diagrams, checklist etc.)
• Maintain the escalation tree (internal and with third parties)
• Share and promote best practices and lessons learnt on Major Incident management to internal stakeholders (support teams, management)
• Report to Operational Manager on the efficiency of the Major Incident Management process
• Act as Process manager ensuring that the Incident Management process is applied in a systematic and consistent manner by leveraging on lessons learnt.

Job Requirements:

• Leadership with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels
• Client Oriented with Strong Relationship management with experience in IT Support and service Management
• Reactivity and ability to solve problems by using different methods
• Ability to learn and adapt and to be proactive
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Ability to work under pressure
• This role requires French speaker who can read and write in French along with a very good French conversational skills due to the interactions with French speaking stakeholders. This role requires immediate, and accurate respond to the French speaking stakeholders and teammates in France. Best to have a French language proficiency of A1-A2
• Infrastructure or Application support hands on experience of 4-6 years is mandatory
• Minimum 8 years of overall IT experience
• Crisis Management
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Having knowledge about monitoring tools and scheduling jobs would be plus
• Good understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, CTRL-M, MQ)
• Technologies and/or Applications background with ability to grasp impact and interdependencies
• Willing to work in a shift (between 8:30 am - 1 am SGT) and on-call (rotation) during weekends

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117