About the Company

A leading manufacturer and distributor of mechanical components specializing in fasteners and precision parts, serving industries like electronics, automotive, and manufacturing across Southeast Asia. Leveraging global supply chains, the company is expanding its market presence through product innovation, strategic partnerships, and new distribution channels.

About the Role (3Day Work Week)

Key Responsibilities:

• Drive HR strategies aligned with business growth.
• Manage talent acquisition, onboarding, learning programs, and C&B policies.
• Ensure compliance with HR processes and regulatory standards.
• Foster a positive workplace culture and strengthen employer branding.
• Oversee employee relations, grievances, and exit processes.
• Support Environmental, Health, and Safety programs.
• Act as a liaison between management, employees, and the regional group.

Intended Outcomes:

• Streamlined HR processes and 100% compliance.
• Effective talent management and retention strategies.
• Enhanced workforce efficiency and employee engagement.
• Strengthened employer brand and organizational culture.

Your Experience:

• Degree in Business or Diploma in HRM.
• 5+ years of relevant HR experience and administration
• Proficient in MS Office with strong organizational and negotiation skills.

Reporting to Executive Director, you will lead a team of specialists in the areas of talent acquisition, manpower planning and budgeting. You will manage manpower planning in accordance to expansion requirements and provide strategic advice on employer branding, talent acqusition, workforce and vendor management.

You should have a degree in the relevant business discipline and 10 years of experience in an MNC or local organisation with regional footprint. You will come with a proven track record in managing a team and strong stakeholder management skills. Prior experience working within a Matrix structure will be an added advantage. Talent Acquisition Specialists or Business Partners are welcome to apply.

Jobscope:

• Responsible for the full spectrum of human resource, administrative and building facility functions of the organization and group
• Lead and implement corporate projects in line with business strategies
• Work closely with business leaders on organizational change management, employee issues and sustainability
• Support and align growth and development of people to meet the business needs and challenges
• Ensure company policies and procedures and adhered to and keep up to date
• Attend and response to government workforce initiatives
• Spearhead CSR activities
• Chair Management and RA meeting

Requirements:

• Possess a Bachelor’s Degree or Master Degree in Human Resource Management, Business Studies/ Administration/ Management or equivalent
• Minimum 10 years of HR/ Admin managerial experience with business partnering and change management skills/experience, preferably from retail industry
• Strategic HR competencies required include Talent Management, Leadership Development, time Management, Succession Planning and Coaching
• The successful candidate is proactive , independent and possess strong leadership, project management, influential and business skills with integrity.

Responsibilities:

• Identify trendsetter ideas, discovers and explores new business opportunities in partnership with internal department.
• Formulate business development strategies.
• Aggressively source, negotiate and acquire new clients.
• Create opportunities / collaborations with potential partners.
• Work together with the marketing team to create impactful and effective growth strategies for marketing and brand building.
• Ensure all KPI’s are met.
• Being adaptive to market and industry changes, and aim to establish opinion and eventual market share leadership.
• Identify trends and insights to drive optimized performance.
• Manage and maintain budgets and optimizing partnership and vendor pools.

Requirements:

• Min 8 years of relevant working experience in business development
• Ability to demonstrate strategic thinking
• Excellent communication and interpersonal skills with key stakeholders
• Driven, motivated, and with an entrepreneurial mindset
• Highly adaptable and enjoys working in a fast-paced organisation
• Strong working ethic and proactive

Candidates with more experience will be considered for a Director role.

• Designing, installing, maintaining, and supporting the operation of the organization’s systems and networks.

• Responsible for managing SDLC and new systems implementations for streamlining operations within time and cost parameters as per organizations’ quality standards.

• Write technical procedures and documentation for the applications including production support procedure, user configuration guide.

• Provide technical expertise and solutions in integrating group solution with local systems and to support and enhance existing applications.

• Analyzing system requirements and ensuring that systems will be securely integrated with current applications.

• Defines the detailed object design and interaction, method level implementation details, and code structure needed to implement the technical design and product architecture.

• Review high level design to ensure the application is build-able.

• Creating detailed network and system architecture diagrams.

• Perform root cause analysis in defect resolution and while debugging.

• Providing technical direction and support during large-scale organizational projects.

• Identifies reuse opportunities and designs for reuse as appropriate.

• Monitoring system performance and troubleshooting issues.

• Conducting regular system audits and software upgrades.

• Leads and guides developers in day to day activities.

• Ensuring the constant availability of technical resources.

• Maintaining and improving the technical standards and procedures to ensure system integrity.

• Collaborating with other team members and departments to understand and develop system goals and functional requirements.

• Training and mentoring junior systems engineers and other team members.

• Documenting system processes and procedures and ensuring that documentation is kept up-to-date.

• Position: Microbiology Laboratory Manager
• Industry: Laboratory Specializing in Both Chemical & Microbiological Parameters
• Salary Up to $6,500 +_ Bonus
• Workings Day: 5 Days (Monday to Friday or Tuesday to Saturday)
• Shift Work: 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park (Woodlands & Admiralty Area)

Ideal Candidate: Min 6 years working experience in ISO17025 laboratory and possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.

Qualifications:

• Educational Background in Bio / Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratory experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• Plan and direct the organisation’s strategic and long-range goals
• Monitor the regular business reviews, proactive data analysis and strategic planning
• Overseeing the activities of the junior strategy management team on competitive market research
• Effectively managing a team of strategy analysts and creating an environment that is conducive to teamwork, innovation and objectivity, which motivates a highly competent, driven and productive team
• Overseeing the efficiency and effectiveness within the team
• Liase with region Korea, correspondence spoken and written Korean

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Job Summary

We are seeking a passonate Manager, Life & Health Insurance Product Development to join the team to collaborate closely with the Product Lead to drive the end-to-end development of life and health products. This is an exciting opportunity to contribute to the growth and innovation of the product offerings and strategies.

Mandatory Skill-set

• Degree in Business Administration/ related fields;
• Possesses 7-10 years of experience in life and health insurance, including product development, pricing, proposition development, and project implementation;
• Strong experience and knowledge of Singapore's health and life insurance products, regulations, and the latest industry developments;
• Strong conceptualization and analytical skills to develop competitive concepts of products and services;
• Good leadership skills, proven experience in managing cross-functional projects;
• Analytical, detail-oriented, results-driven, and able to work under tight timelines;
• Excellent communicator, with the ability to collaborate effectively with multiple stakeholders.

Desired Skill-set

• Insurance qualifications such as CIP, CFP, LIS, or actuarial qualifications ( ASAS / FSAS ).

Responsibilities

• Conduct market research on new product developments and analyze market trends to provide insights for product innovation;
• Monitor market developments and identify trends, differentiating product propositions, and competitive comparisons to support new product development initiatives;
• Organize and conduct focus groups with distribution teams and customers to test new product ideas and gather feedback on existing products;
• Draft and update product specifications and prepare presentations for the Executive Committee’s evaluation and approval;
• Collaborate with key stakeholders from various teams (e.g., distribution, operations, actuarial, and product marketing) to incorporate inputs into the product proposition, manage deliverables, and resolve implementation challenges;
• Prepare product launch training materials, update product-related documents (such as product summaries and factsheets), and review policy contracts, product/fund materials, and FAQs;
• Draft and communicate product launch announcements;
• Monitor and assess product performance post-launch;
• Manage and coordinate regulatory requirements and developments related to product development;
• Support the Product Lead in reviewing product performance and marketing initiatives, including campaigns and material reviews, and provide relevant inputs.

Position: Area Manager - F&B

• Working Day: Mon to Fri
• Location: HQ near Woodlands South
• Salary: Basic $4000 - $4800

JOB REQUIREMENTS:

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 5 years’ experience in Food courts operation
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

DUTIES AND RESPONSIBILITIES:

Operations

• Lead a team of Senior / Food court Manager in achieving sales targets and overall performance of outlets
• Provide guidance to Senior / Food court Manager and F&B Supervisor to maintain smooth daily operations of the Food courts and Coffeeshops
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
• Liaise with landlords on building matters, joint promotions and events.
• Responsible in marketing of food stalls to tenants and ensure outlet’s prompt collection of rental from tenants
• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
• Propose activities according to market needs.
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
• Responsible for the financial and operational performance of the Food court and Coffeeshop of designated area
• Work with senior management and financial team on outlets’ budgets.
• Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
• Provide solutions to improve the bottom line to outlet’s Profit and Loss.
• Maintain and improve established quality and service standards
• Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
• Ensure selling prices of stalls according to agreements.
• Assess and provide evaluation of stall tenants' performance.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
• Conduct weekly and monthly outlet’s meeting
• Ensure M&E works according to schedule.

Administration

• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
• Handle disciplinary issues, grievances, disputes and work tension among the team.
• Handles the termination procedures as per company’s guideline.
• Effectively communicate company policies and procedures to team members, and stall tenant etc.
• Accountable for outlet float money, petty cash and daily sales collection.
• Responsible for ensuring stall tenants’ daily sales received, are correct and being bank in.
• Timely submission of outlet reports.
• Prepare and submit monthly reports to Senior Management.
• Ensure proper cost control on all expenses according to budget.
• Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
• Any other assigned tasks

ABOUT THE ROLE:

Reporting to the Operations Manager (OM) / General Manager (GM), the role will embark on an exciting journey as part of the Operations Team. In this role, individuals will be provided with opportunities to learn about the management of food courts and coffeeshops.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Operation Manager

• Working day: Mon to Sun, 5 day work week
• Salary: $3000 - $3500
• Working location: TEXTILE CENTRE (Bugis)
• Working hours: 9am - 6pm (but it can vary as outlets open at 12pm daily)

Skills and Requirements

• Diploma in Hospitality Management, Business Administration or a related field
• 2-3 years of experience in a managerial role within the F&B industry

Key Responsibilities:

• Reporting to General Manager
• Oversee daily operations in outlets, ensuring smooth and efficient service delivery, minimizing complaints.
• Implement, enforce and maintain brand and outlet SOPs to enhance productivity and service quality across all outlets.
• Conduct regular performance evaluations and provide coaching and feedback to improve team performance.
• Monitor and ensure the highest standards of food safety, hygiene, and quality are maintained.
• Address and resolve customer complaints and issues promptly and professionally.

The Operations Manager is responsible for overseeing the daily operations of our outlets, ensuring exceptional quality, efficiency and standards. This role involves managing staff, optimizing processes, maintaining high standards of SOP and driving customer satisfaction.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Business Development Manager

• Working Days : Mon- Fri ( Fri WFH)
• Working Hours : 10am - 5pm (flexible)
• Office location: Suntec
• Salary: Commission-Based (100%)

About Us:

We are an VCC Sub-Fund seeking highly motivated and results-driven professionals to drive growth and expand our market presence. We specialize in serving accredited investors, both individuals and corporations, and delivering opportunities in fixed returns Collective Investment Schemes (CIS), with a strong emphasis on capital protection.

Job Responsibilities:

• Onboarding New Investors:Identify and onboard new accredited investors, including individuals and corporations, to subscribe to the sub-fund.
  
• Distribution Channel Development:Identify and develop new distribution channels to market sub-funds effectively to accredited investors.
  
• Strategic Growth Initiatives:Propose and evaluate potential strategies and opportunities to launch new sub-funds.
  

Requirements:

• Proven track record of strong monthly subscriptions in unit trust or mutual funds.
• Experience in dealing with accredited investors.
• Prior experience as an investment banker, priority banker, or senior relationship manager.

Benefits:

• 100% commission-based role with unlimited earning potential.
• Flexible working hours to suit your schedule.
• Opportunity to work in a growing, VCC Sub-Fund environment.

☎️ Whatsapp +6588278652 (Hym)

Job Responsibility:

• Logistics for the meetings are well coordinated and materials are disseminated accurately on a timely basis

• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.

• Facilitate productive discussions and decision-making processes within workgroups.

• Ensure the development of comprehensive roadmaps and action plans for transformation initiative.

• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.

• Coordinate and oversee for the smooth implementation of transformation initiatives.

• Identify and mitigate potential risks and challenges to implementation.

• Develop and execute comprehensive change management strategies for transformation initiative.

• Analyze feedback and develop action plans to address concerns and improve implementation.

• Track and ensure closure of open matters and action items identified during engagement sessions.

• Organize and lead campaigns to improve organizational culture and drive adoption of new initiatives.

• Collaborate with internal communications teams to develop and disseminate transformation-related messages.

• Regularly assess the effectiveness of transformation initiatives and recommend improvements.

• Stay informed about industry trends and best practices in organizational transformation.

Qualification:

• Min Degree Holder
• Min 2 years of Administrative Experience, with project management experience

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Benefits Summary

• Government Healthcare Sector
• Up $5000 + AWS + Bonuses
• Stable Career Opportunity
• Office Hours

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

EA License No: 06C2859

OPERATIONAL EXCELLENCE

 Presents, adjusts, and validates the offer

 Formalizes and negotiates on a daily basis to get the order to contract:

• From existing frames of contract including distributors and agent contracts,

• In respect of the pricing policy and methods,

• In respect of local legislations and rules.

TAKE RESPONSABILIY

 Participate in main contracts and negotiations for major customers

 Support sales activities by comforting relationship with major accounts: lobbying, support on distributors contracts and agents as well as resolution of difficulties

 Anticipates future strategic contracts by developing pre-sale activities and relationship with decision makers.

GLOBAL TEAM PLAYER

 Reports to marketing on customer visits, market, competition and innovation:

• Maintains customer files up-to-date including products and services,

• Supports the product expertise.

 Manages the interface with plants to organize and schedule after-sales activities.

 Manages the interface with sales front office to support their activities

CUSTOMER AND MARKET FOCUS

 Prepares the right offer so as to address customer needs:

• Customizes the offer in partnership with the Product Manager,

• Prepares the offer presentation with communication tools,

• Defines KPI for each customer.

 Achieves sales objectives according to the sales action plan:

• Proposes a sales work plan,

• Prospects targeted customers,

• Promotes Nexans awareness and image,

• Develops loyalty

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the SingEdExcel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Email: [email protected]

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

12 months contract

Location: East

Domain: Bank

•Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
•Prepare and track project budget
•Prepare and track detail project plan/activities
•Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
•Engage senior stakeholders to discuss and address project issues and risks
•Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
•Drive and manage project end to end delivery including requirement, design, testing, deployment
•Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
•Perform regular quality assessment, submit quality checklist, testing and defect executive summary
Required Experience
• 7-10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
•Able to work with external vendors and across diversified teams
•Process-driven and strong advocate of reporting
•Good verbal and written communication skills

Interested applicants may apply to [email protected]

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.