As a Business Consultant for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking division of a large Banking Group, you will be responsible to engage with customers across the stages of the Project Lifecycle – Requirements gathering, Mapping processes, Solution architecture & Design supporting the Quality Assurance teams through the life cycle. You shall be a subject matter expert in Payments domain with relevant experience of over 5 years, having worked on large payments transformation projects. You shall largely be a voice of Testing/Assurance teams and hold responsibility for success of System Integration Testing team.

Responsibilities-

• Interacting with business owners, product teams, product vendors, other applications owners, external customer/s and internal customers to identify requirements and deliver those within stipulated timelines.

• Responsible for leading High-Level Business & Project Review Meetings for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking system modernization/transformation.

• Interacting with business stakeholders for requirements gathering, analysis, documentation etc.

• Work with the delivery / implementation teams to provide domain inputs and to ensure delivery and implementation of the proposed solution.

• Interacting with the Testing team to ensure that the requirements are clear and well understood.

• Translating business requirement document to software requirement specifications and essentially support the SIT teams

• Review test strategy & test specifications, assist in functional testing and provide UAT/BAT support

Must Have:

• Relevant experience in BFSI domain with a focus on Customer Relationship Management (CRM - MS Dynamics) and Retail Banking Domain experience & associated IT impacts, affecting the Customer Relationship Management (CRM - MS Dynamics) and Retail Banking market

• Good understanding of the global CRM Landscape and Retail Banking

• Experience of Solution Architecture / Design and Implementation of Customer Relationship Management (CRM - MS Dynamics) and Retail Banking solutions

• Should be able to able to play catalyst role between business and IT

• Good communication skills with ability to lead domain discussions with BFSI customers

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a System Analyst/Developer who is savvy in providing technical solutions to our clients. You would also work closely with the client’s User Task (EUC/RPA/Tools) team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Work closely with end users to identify pain points and propose suitable automation solutions.
• Develop tools for migration and operational processes.
• Clarify which tools need to be developed / revised based on the gap of the As-Is / To-Be system and business operation processes
• Development of migration tools (Migration data creation using Access, etc.), any other new tools in order to adapt with new operation processes
• Modify existing systems and implement new functionalities as required.
• Report issues related to the development and progress of daily activities to User owned EUC/RPA/Tools PIC
• Collaborate with stakeholders to ensure developed solutions align with business needs.
• Any other duties related to this role.

Requirements:

• Proficiency in MS Access, Excel macros, and RPA tools.
• System implementation and automation tool development experience in banking projects (trade-related preferred).
• Strong analytical and problem-solving skills to bridge user needs and technical solutions.
• Effective communication and stakeholder engagement abilities.
• Hands-on experience of using Access and Excel macro, UIPath(RPA)
• Business knowledge in Trade area preferred.
• Willingness to undertake travel within the APAC region
• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Hands-on experience interacting with users to gather and refine requirements.
• Strong focus on creating user-friendly and efficient automation tools.

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with various project managers, solutions architect and infra engineers to deliver leading-edge digital solutions and services to meet the business requirements of the maritime community. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Actively define and analyse the agency’s business requirements

2. Assist in the development of the business case and tender specifications

3. Evaluate and recommend solutions that best address the needs

4. Engage relevant stakeholders and end-users to identify end-user requirements and specifications.

5. Develop acceptance criteria with agency users to ensure reasonableness for the acceptance of work done

6. Review system testing, integration testing and data conversion documents to verify that specifications are met

7. Drive a smooth deployment, adoption and operations of the internet and mobile solution

8. Work with development team to understand and troubleshoot technical problems

9. Work with quality assurance team to provide inputs for the testing process

10. Undertake root cause analysis for problems to implement preventive and corrective measures to meet business and performance needs

Requirements

1. Background in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

2. Prior working experience in IT business analysis, application solutioning design and testing

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Strong analytical, conceptualisation and problem-solving skills

5. Good communication skills with the ability to pitch ideas and influence

6. A driven and motivated personality with an inquisitive mind

7. Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)

8. Knowledge or experience in implementing projects in at least one of the following areas (Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management

Job Responsibilities:

Strategy and Business Planning:

• Develop of models used for business planning, budgeting and forecasting for regular business monitoring, with relevant sensitivity analysis and scenario planning.
• Support in the development of forecast for the Business Unit.
• Support in data extraction and study on systems and drivers of the data centre operational cost.
• Lead in managing various cost pools and exercise expense optimization.
• Drive productive business targeting and administer seamless business operations through intelligence and insights from management reports, analysis and data mining i.e. tracking of drivers etc
• Produce clear, organized, and accurate reports for within agreed stipulated timelines.

Business Management:

• Ensure policies and work procedures if any are updated and communicated internally within the Business Unit on a timely basis and ensure compliance.
• Conduct ad-hoc project feasibility studies and draft proposals, presentations, or approval papers to seek Management’s endorsement.
• Work with various operations/engineering team owners to ensure that data points are updated and correct on a weekly/monthly basis.
• Lead preparation monthly business analysis and forecast, monitor business performance, analyze and interpret financial and KPI.
• Business management, cost control and monitoring of capex and opex spends.

Skills for Success

• Degree in Computing, Statistics, Economics, Business or Finance.
• Minimum 3-5 years relevant working experience in data manipulation, dealing with large set of data and transform into insights in a relevant industry.
• Proficient in Microsoft Office, especially Power Point and Excel
• Possess some data programming skills, for data extraction like SQL skills.
• Knowledge and experience in reading P&L statements/ financial skills

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

GENERAL OVERVIEW

The candidate shall be involved in managing and coordinating Risk Management and Insurance activities for the Company, as well as the Delegation of Authority within the organization. The candidate will also be involved in liaising with external consultants for Internal Audit and Fraud Risk Assessment.

ROLES AND RESPONSIBILITIES

Risk Management

• Manage and apply the Risk Management Frameworks including reviewing and enforcing policies, procedures, tools and methodologies.
• Work with various business groups on qualitative and quantitative risk management, including risk identification, risk assessment, risk analysis and control assessment.
• Provide support to develop and monitor the execution of risk mitigation plans.
• Plan and conduct corporate risk workshops annually; and project risk workshops where necessary.
• Provide support for the monitoring and reporting of business risks, including key risk indicators.
• Facilitate the preparation and update of risk registers and relevant risk reports for senior management and risk committees.
• Perform secretariat duties to the risk committees.

Insurance

• Management of annual renewal of Company’s insurance policies and placement of insurance policies (where required by the business).
• Provide support in insurance related matters within the organization, including but not limited to, providing insurance related advices and working closely with insurance broker on ad-hoc insurance needs.

Delegation of Authority

• Review and enforce the Delegation of Authority Policy.
• Provide advice on queries related to the application of the policy.
• Provide support for the monitoring and reporting of reportable items to the senior management and risk committees.

Internal Audit and Fraud Risk Assessment

• Liaise with external consultant on the Internal Audit and Fraud Risk Assessment activities, including but not limited to, planning of meetings with internal stakeholders, provision of requested information, provision of clarifications to the audit / risk assessment.
• Provide support for the audit / risk assessment by bridging any technical knowledge or process knowledge gaps between the consultants and the internal stakeholders.
• Exercise professional judgement in the review of information (e.g. requested documents, clarifications, consultant reports).

REQUIREMENTS

• Degree in Finance, Accountancy, Risk Management, Business Administration or relevant discipline.
• Candidate shall have at least 5 years of working experience, preferably in Risk Management and/or Insurance function, or Internal / External Audit role. Additional finance-related work experience will be considered favorably.
• Candidates from energy or asset intensive industries will be considered favorably.
• Candidate with prior experience in working a multi-cultural environment is an advantage.
• Candidate shall be proficient with MS Office applications.

PERFORMANCE CRITERIA

• Successful candidate shall also possess the following personal attributes:

1. A team player with strong interpersonal and communications skills, both written and verbal, with ability to interact with people at all levels. Possess good stakeholder management skills.
2. Ability to work independently and under tight deadlines and multitask.
3. Analytical and resourceful, and is process oriented with a sharp eye for details.
4. Possess pleasant disposition and has a positive and outgoing personality.

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

# Convenient work location nearby MRT Station (West/Central)

# Salary up to $5500 + Great Benefits

Our client, a primary healthcare institution in Singapore is currently seeking candidates to join them as an Research Analyst.

Job Responsibilities:

• Conduct statistical analyses and provide statistical support for research projects
• Managing the organization’s databases
• Perform data extraction and compile statistical data for reporting
• Assist in coordination of research projects for ethics approval and research funding

Job Requirements:

• Bachelor Degree with concentration in Statistics, Mathematics or other relevant areas
• 1-2 year of experience in statistical work involving collection, compilation and interpretation of statistical data
• Proficient in SPSS or STATA
• Strong analytical skills with ability to summarize and present data accurately
• Strong organization skills, meticulous, and able to work independently

Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [email protected]

Johnny Low Jia Rong (Mr.)

Assistant Manager

CEI Registration No.: R21100789

Personal Data Protection

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• Salary up to $4,300 with variable bonus
• Working location: Queenstown
• Experience in CRM is a MUST

Responsibilities:

• Conduct regular checks on dealer showrooms and service centers to ensure compliance with requirements.
• Manage and lead franchise brand ownership benefits programs and CRM activities.
• Manage CRM functions and processes to engage current and future customers.
• Oversee the Customer Feedback Management (CFM) system, ensuring live cases are closely monitored and promptly resolved.
• Acknowledge and address customer complaints/feedback within 24 hours, via phone or written acknowledgment.
• Follow up with low-scoring survey customers, working with stakeholders to resolve concerns.
• Manage the customer database to introduce loyalty programs
• Provide marketing support in terms of administration, customer service, and events

Requirement:

• Diploma in Business/Marketing or equivalent.
• 1 to 3 years of experience in a customer-facing work environment, including managing IT administration, such as Salesforce.
• Proficiency in Microsoft Office applications, particularly MS PowerPoint.

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

Job Description

• Assist with administration within the Business Development Team.
• Support the EV Team on day to day operation and administrative duties.
• Analyse and report on datas collected from various departments.
• Communicate with various stakeholders to ensure smooth operations for Business Development Team and EV Team.
• Point of contact in Singapore when the Team is overseas.
• Assist and sorting daily attendance and send out attendance report weekly.
• Assist in organizing business travel & accommodation (eg., Application of VISA, booking and schedule flight and hotel etc.).
• Other ad-hoc assignments as assigned.

Requirements

• Minimum with Bachelors Degree in Business or any related field.
• Singaporeans are preferred.
• At least 1 year of experiences with Project Coordination, Preperation of Tender Documents, Liaising with various stakeholders, and Internal Performance Analysis.
• Proficient in the use of Microsoft Office (i.e. Excel, Words, Powerpoint & Outlook).
• Report generation with a good eye for details to ensure report accuracies.
• Meticulous sense of responsibilities and good working attitude & follow-up skills.
• Good interpersonal skills and being able to work in a fast-paced environment.
• Enjoy working with all levels of employees.
• Process good communication and written skills.

The successful incumbent will be responsible for providing excellent investment advice for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate investment analysis, client discussions, marketing and promotion.

A brief description of responsibilities as follows:

• Supporting the Client Advisers (RM) to provide excellent advice to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• Partnering Client, Business Support and Third-Party Service Providers to ensure relevant product access as well as competitive pricing for clients
• Ensure all client portfolios are in-line with clients’ needs, objectives and risk appetite
• Provide market updates to clients, prepare reports related to the portfolio, as well as specific product performance
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of any in-house funds and portfolios
• Take ownership of proposals and follow ups new prospects
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times
• Develop strong hands-on understanding of the client services function. While this is not a day to day responsibility, complete understanding of client services function is critical for the incumbent to succeed in this role

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

Min 3 years of relevant experience from wealth management or private banking areas.

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred but not necessary.

The incumbent must have strong analytical, written and spoken English skills. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

Our Company

Gentco Logistics is a leading international liquid chemical logistics provider with three core business units: chemical tankers (5th largest fleet globally), chemical tank containers (2nd largest fleet globally), and terminal storage tanks. Our global headquarters are in Shanghai, China, supported by a regional headquarters in Singapore and 40 operational offices across six continents. Gentco Logistics is wholly owned by the Junzheng Group (ticker 601216.SH).

The Opportunity

The Data Analyst (PowerBI)position is a part of the Global IT Department, which is directly overseen by the Group’s CIO. Our team currently comprises of over 40 IT, software, and data professionals primarily based in Shanghai and Moerdijk (the Netherlands). With our IT presence in Singapore rapidly expanding, we are excited to invite you to join our team!

Job Responsibilities:

· Respond to user requests to modify our existing PowerBI resources (~10 workspaces, ~30 semantic models, ~100 dashboards); create new PowerBI resources when necessary

· Respond to other user requests outside of PowerBI by using SQL queries to directly interact with our data warehouse

· Regularly audit data quality and security on both our PowerBI and data warehouse environments (Azure stack)

· Understand recurrent business requirements, able to help data engineers refine data mart designs based on real user expectations; make suggestions to the data team as a whole about how to service the organization better

· Promote a culture of organizational learning by facilitating knowledge sharing and implementing best practices in documentation by ensuring that business requests, and any resulting data products, are well documented

Requirements:

· 3+ years SQL experience

· 2+ years PowerBI experience

· Professional fluency in English and Mandarin

We are looking for an experienced Scrum Master who combines agile expertise with a strong understanding of business processes and application logic. In this role, you will facilitate agile practices within cross-functional teams, ensuring that business requirements are clearly understood, translated into application logic, and effectively integrated into the development process. The ideal candidate will drive agile adoption, foster team collaboration, and ensure that our product development aligns with business goals and delivers value to our stakeholders.

Key Responsibilities:

• Serve as Scrum Master for one or more agile teams, guiding them in the use of agile methodologies and promoting continuous improvement.

• Facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Collaborate closely with Product Owners and business stakeholders to understand business processes, requirements, and the underlying application logic.

• Translate business needs into actionable user stories, ensuring that development aligns with business objectives and customer requirements.

• Foster team collaboration and self-organization, removing impediments to progress and facilitating communication between team members.

• Track and report on key metrics to measure team performance, sprint progress, and project outcomes.

• Coach team members in agile practices and work to build a culture of continuous improvement.

• Advocate for agile principles and best practices within the organization, contributing to the broader agile transformation.

• Ensure application logic and technical requirements support business needs, providing insight and guidance to the team where necessary.

• Act as a liaison between technical and business teams to help align development efforts with strategic objectives.

Qualifications:

• Bachelor’s degree in Business, Computer Science, Information Technology, or a related field.

• 6+ years of experience as a Scrum Master or similar role in agile development, ideally with experience in business process management.

• Strong understanding of business processes, application logic, and the ability to translate business requirements into technical specifications.

• Excellent facilitation, communication, and interpersonal skills, with the ability to work effectively with cross-functional teams.

• Hands-on experience with agile tools like Jira, Confluence, or similar project management software.

• Certified Scrum Master (CSM), PMI-ACP, or other relevant agile certifications preferred.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1331697

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the West Area.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

In this role, you will be reporting to the Head of IT Business Engagement to support IT projects and to address business needs. Collaborating closely with various stakeholders such as business users, IT teams and external vendors, you will be responsible for quality requirement gathering, documentation, testing and support IT solutions delivered.

We are looking for an excellent communicator, meticulous and analytical professional with experience in business analysis role, application maintenance and project management through IT solution implementation to join our growing team in Singapore office!

Main Responsibilities:

• Collaborate with business stakeholders on business and non-functional requirements to ensure they are well gathered and documented, translate to specifications.
• Perform analysis (data, business process mapping, system flows), business case and functional documentation, and facilitate workshops on requirement discussions/gathering.
• Perform technical reviews, test scenario creation and reviews, testing and support deployment for IT projects
• Lead discussion with APAC IT teams, Head Office teams and/or vendors to identify appropriate IT solutions, establish scope and timeline, and monitor the deliverables are achieved on time and with quality
• Proactive communications and status update to business stakeholders, and IT management.
• Ensure effective solution/application support to business users and issue resolution within agreed service level by working with the respective IT/vendor teams. Provide link between end users and development team regarding software functionality.
• Support Project Team to manage vendors to deliver application evolutions, maintenance and support tasks.

If you are someone with great adaptability and interpersonal skills, enjoy taking challenge with a diagnostic approach, this is the role for you!

Minimum Requirements:

• Minimum 3 years of experience as Business Analyst only.
• Bachelor’s degree in Computing / Information Systems or related field
• Excellent communications skills both written and spoken, and presentation skills
• Good knowledge of software development life cycle and understanding of the building blocks of the information system: application layers, infrastructure and security.
• Knowledge/experience in Low-code technology, Dashboarding tool (Qliksense etc), data analytics techniques
• Knowledge/experience in the Shipping/logistics industry will be advantageous

Interested candidate please click "APPLY NOW" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Responsibilities

• Prepare data and analyse data sets for actionable insights and generate Power BI reports to support strategic & operational decision-making process.
• Understand business operations and its relationship to the transactional data and master data generated in SAP as a result of its activities.
• Build and maintain data pipelines (ETL processes, data models and data warehousing solutions) from various enterprise resource systems such as SAP and publish data accurately and efficiently.
• Utilise data orchestration tools and Python to extract, transform and load data into SQL Server database for analytics.
• Integrate data warehouse to Power BI service and develop data model for analytics reporting.
• Develop interactive dashboards and reports that provide insights for internal stakeholders.
• Collaborate with business functions to develop meaningful business reports & models.
• Create self-serviced data that is well documented and well architecture in data model to enable users to be self-reliant in data extraction and data exploration.

Prerequisites

• Minimum 3 years' experience in a data-driven role such as data analyst, financial analyst, or operations analyst.
• Degree in Business Analytics, Data Science or a related field.
• Proficiency in Data Modeling and Visualization with BI and data analysis tools such as MS Excel, Power B, SQL, Tableau.
• Strong knowledge for querying databases, writing complex queries, and extracting, transforming, and loading (ETL) data.
• Ability to analyze complex datasets, identify trends, and generate meaningful business insights.
• Strong critical thinking skills for tackling business problems with data-driven solutions.
• Ability to work with cross-functional teams and communicate complex data insights in a clear, concise, and actionable way to non-technical stakeholders.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the West Area.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities

• Conduct detailed data analysis and verification using MATLAB, ensuring precision and reliability in outputs.
• Assist in drafting academic papers and research documentation with high standards of accuracy and clarity.
• Demonstrate strong problem-solving skills by troubleshooting complex technical issues effectively.
• Interpret and apply mathematical equations related to advanced theoretical concepts, including those involving universal phenomena.
• Proactively engage in acquiring new knowledge, mastering unfamiliar theories, and applying new paradigms to research projects.
• Collaborate within a multidisciplinary team, contributing insights and ideas for innovative solutions.
• Ensure data confidentiality and maintain rigorous standards of privacy in handling sensitive research materials.
• Adapt to dynamic schedules and work requirements, meeting deadlines with meticulous attention to detail.

Requirements:

• Bachelor’s or Master’s degree in Mathematics or Physics from renowned institutions, with graduates from top-tier universities preferred.
• Proficiency in MATLAB, with strong statistical analysis and data interpretation capabilities.
• Prior research or academic experience is beneficial but not mandatory.
• Excellent communication skills, with the ability to articulate complex concepts clearly and effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXYV799

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Responsibilities:

· Consults with customers to produce the dashboards and reports they need

· Coordinates with the Assure Claims Base Development team on base Sisense elasticubes and customer requirements

· Coordinates with Sisense vendor on defects and enhancements

· Stays current on Sisense system, its functions, and how to work with Assure Claims

· Design, develop, and optimize Sisense data models and dashboards to provide actionable insights

· Write custom JavaScript and CSS for enhanced dashboard functionality

· Manage Sisense system upgrades and troubleshoot related issues

· Develop and maintain Jaspersoft reports and administer Jaspersoft Server

Requirements:

· Bachelor's degree in business administration, computer science, IT or related field preferred

· Minimum 5+ years of experience in Sisense and Jaspersoft, including data modelling and report creation

· Hands-on experience with Sisense upgrades and Kubernetes-based environments

· Database design knowledge required; SQL is must.

· Sisense reporting tool working experience is preferred

· SAP Business Objects reports consulting experience preferred

· Power BI data analytics tool consulting experience preferred

· Experience working with communications practices, principles, and procedures for both on-site and on-line presentations

· Willingness to travel, although it will be infrequent

• Exposure to the front-office model and understanding of market standards approaches.
• Practical experience of modelling techniques, ideally, some-asset class experience
• Good understanding of risk categories which are : market risk, counterparty credit risk, prime services and xva
• Basic product and pricing model knowledge, their risk factor and their application/impact in the risk model
• Good understanding of market abuse scenarios
• Trade surveillance process and systems like MANTAS,SMART,MAST
• Good understanding of FM product – Foreign exchange, rates, credit and commodities products and debt issuance
• Needs to have Market Risk and Pricing background
• Quant experience is good to have