Responsibilities

Automate CFD Market Making trading strategies and develop scripts for trade execution.

Backtest trading strategies and algorithms.

Write test cases and user requirements for IT systems.

Conduct User Acceptance Testing (UAT).

Troubleshoot production issues and follow up with relevant stakeholders until resolution.

Requirements

Degree in any discipline, programming background preferred.

Prior work experience of at least 1 year in securities dealing / trading is preferred.

Proficiency in the major programming languages like VBA, C++.

Knowledge of risk and hedging concepts.

Certifications in CMFAS M1a, M5 & M6 and M6a is an advantage.

• Required skills:
• 1-3 years of experience in KYC/AML - experience with due diligence processes, particularly for PEPs, sanctions, and adverse media screening.
  Client Data Validation: Proficiency in reviewing and verifying client information such as SoW and personal identifiers.
  Risk Analysis and Escalation: Ability to identify suspicious activities and escalate issues promptly for resolution.
• Conduct detailed client due diligence, including validating beneficiaries’ information (e.g., full name, date of birth, nationality, SoW, and occupation).
• Perform enhanced checks for PEPs, sanctions, and adverse media using trusted industry sources.
• Analyze cases to identify and escalate suspicious or anomalous activities to the appropriate teams for resolution.
• Ensure compliance with internal policies and standard operating procedures (SOP).

Internal ref: 9296

Regards,

Lini

Recruitment Consultant

R22108463

Bloomberg runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.

Our Team

As the Loans Data team, we are responsible for the aggregation, enhancement, transformation and management of all loans data on the Bloomberg terminal. When firms look to raise money in the capital markets, we connect them to lenders & investors providing monitoring, pricing and risk management information. We capture, model and store all information related to the loan, including reference, pricing and covenant information, as well as any events that happen over the lifecycle of an instrument such as refinancing, repricing, reinstatement & amendments and bankruptcies. Our Data Analysts possess a unique combination of subject-matter-expertise in Fixed Income, good communication skills and ability to build relationships with various partners, as well as interest in technology or data management related tools.

What’s the role?

We are looking for a highly motivated individual with a passion for finance, data, and technology to enhance value from our data products. As a Senior Data Analyst on the Loans Data team, you will play a key role in expanding Bloomberg's loans databases to further deliver an industry-leading data product offering. We will trust you to use your relationship management skills to procure and maintain existing content provider relationships and generate market insights to promote Bloomberg’s brand and loan data, and problem-solving skills to manage the workflow of extracting, transforming and loading of timely, accurate and comprehensive data.

You will be involved in improving the data quality of our loans database to ensure that it meets our customer’s needs and ensure data is fit for purpose. You will collaborate closely with global team members, domain experts, market players and business partners, managing priorities of different initiatives and using industry knowledge to help drive decisions and generate new dataset offerings. You will work to identify innovative workflow efficiencies and implement technical solutions to enhance our systems, products and processes. You will bring a unique combination of subject-matter-expertise in Fixed Income, good interpersonal skills, and a passion for problem solving to address our clients’ needs.

We'll Trust You To:

• Understand our customers’ needs and markets to ensure data is fit for purpose, ready for use, and meets service level agreements (SLAs)
• Collaborate with a wide variety of partners from Engineering to Sales on product development and implementation
• Improve our data quality through implementation of quality control strategies including development of quality control rules
• Combine domain expertise and technical skills to generate insights
• Balance the best of technical and product knowledge to implement solutions for customers
• Promote, market and brand Bloomberg loans datasets and products to both internal and external partners
• Proactively support customers by helping them interpret data and predicting their follow-up questions/needs
• Apply problem-solving and data analysis skills to identify innovative workflow efficiencies and implement technology solutions to enhance our ETL processes/overall product strategy

You’ll Need to Have:

• Bachelor’s degree in Finance, Accounting, Statistics, Business, STEM, or related field/equivalent experience
• Excellent written and verbal communication skills in English
• Demonstrated continuous career growth within an organization
• 4+ years of relevant work experience in the financial services industry, including exchanges, market data providers or financial institutions
• Experience in data management, for example improving data quality, accuracy, efficiency or timeliness
• A proven track record of successful project management skills and prioritizing tasks accordingly
• Experience taking a logical approach and apply critical thinking skills in order to solve problems
• Experience working autonomously, handling priorities from multiple internal and external partners

We’d Love to See:

• Previous work experience with the Bloomberg Terminal or Bloomberg Market Concepts certification
• Knowledge of statistical analysis and demonstrated applied data analysis skills, with proficiency using Excel as well as experience with SQL or Python
• Experience using data visualization tools such as Tableau, QlikSense or Splunk
• Experience transforming workflows into more timely and efficient processes

If this sounds like you:

Apply if you think we're a good match. We’ll get in touch to let you know what the next steps are.

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidate with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorisation.

about the company:
Our client is a leading global e-commerce and technology company, it connects businesses and consumers through innoviate digital platforms. It offers services in online retail, clould computing, digital payments and logistics.

about the job:

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes
• Ensure all Asset and Inventory up to date and accurate in system

skills and experience required:

• 3+ years of desk side work experience in large enterprise companies
• Strong knowledge in User & VIP Support and ITIL methodology
• Familiar with Mac and Window OS system
• Pleasant with good telephone manner, mature and independent
• Able to work under pressure, self-motivated, strong problem solving and analytical skills
• Strong data analytic, communication & interpersonal skills
• MCP certified

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Responsibilities:

• Understand and analyze the specific needs of OMS (Order Management Systems) and Custodian systems for US brokerages.
• Collaborate with internal and external stakeholders to gather detailed business requirements and produce Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Perform in-depth analysis of trading, clearing, and settlement workflows within brokerages.
• Identify opportunities to optimize OMS and Custodian systems for efficiency, ensuring alignment with SEC and FINRA regulations.
• Assist in UAT by developing test cases and validating that system functionalities meet defined business requirements.
• Contribute to ongoing enhancements of OMS and Custodian systems by recommending updates based on business evolution and technological advancements.

Job Requirements:

• Bachelor's degree in Business, Information Technology, or a related field.
• At least 5 years of experience as a Business Analyst, with in-depth knowledge of and hands-on experience with US Order Management Systems (OMS) and Custodian systems.
• Strong understanding of US securities market regulations, including SEC, FINRA, and DTC.
• Proven ability to gather and analyse business requirements, document workflows, and translate them into technical specifications.
• Proficient in business analysis and project management tools (e.g., JIRA, Confluence, Visio).
• Excellent written and verbal communication skills in English, with the ability to collaborate effectively across diverse teams.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Job Responsibilities:

• Collaborate with stakeholders to gather, document, and analyze business requirements for public services and application systems;
• Develop user stories, process maps, specifications, and acceptance criteria to improve workflows and processes;
• Review project deliverables (e.g., test plans, design specifications, reports) for accuracy and completeness;
• Oversee System Integration Testing (SIT), User Acceptance Testing (UAT), and user training;
• Evaluate End of Support (EOS) upgrade proposals and provide technical recommendations;
• Support audits, monitor contractor compliance with policies, and ensure project governance;
• Provide maintenance and technical support for systems, including process automation and troubleshooting;
• Collaborate with external parties and ICT providers for system enhancements and maintenance;
• Ensure project deliverables meet compliance standards and address security, performance, and functionality impacts.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred;
• Strong knowledge of application support, SDLC, and IT project implementation;
• Experience in requirements gathering, business analysis, UI/UX design, and automated testing (e.g., Tricentis TOSCA);
• Familiarity with cloud platforms, Java, Power Builder, Delphi, ASP.Net, and government projects;
• At least 5 years of experience as an IT System/Business Analyst or equivalent;
• Strong stakeholder management, interpersonal skills, and ability to work independently to meet deadlines.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

We're seeking a Junior Data Analyst based in Singapore to analyze the media trend in the India market. You will leverage data analysis and market research techniques to uncover trends, identify opportunities, and inform strategic decision-making.

Job Description:

• Oversee the quality of ratings from external vendors and ensure accurate assessment of Punjabi or Tamil content in relevance to media.
• Generate detailed reports that analyze issues, patterns, and trends specific to Punjabi or Tamil media content.
• Use data analysis tools (SQL, Python, Tableau) to identify insights and uncover relevance issues within query logs and metrics.
• Collaborate closely with statisticians, engineers, and data scientists to evaluate and refine search algorithms.

Requirements:

• BA/BS or equivalent industry experience in Business Administration, Business Analytics, or relevant.
• Experience data analysis tools such as SQL, Python, Tableau.
• Familiar with search and recommendations engines.
• Experience analyzing large data sets and generating reports.
• Able to read and write in Punjabi or Tamil (min. B3 in 'O' level Punjabi or Tamil or equivalent certifications) to read, analyze and write content in Punjabi or Tamil.
• Good knowledge of India media such as music and movie industries is required to support the India market.
• Excellent analytical and problem-solving skills.
• Ability to work effectively with teams on multiple projects under tight deadlines.
• Willingness to be proactive in bringing new, innovative ideas to the table.

Job Responsibilities:

• Support senior bankers/ associates to build and develop effective relationships with our clients and other key stakeholders – internal as well as external

• Provide coverage, sales and marketing support (to the senior bankers and associates) for in-scope banking products, including cash management, trade, traditional credit, debt capital markets, derivative & vanilla markets (across rates, FX, commodities) as well as futures and options product offerings. Ensure seamless execution of transactions from initial pitch through to close.

• Drive the Know Your Client (KYC) process, which includes co-ordination internally with the onboarding teams and product partners to ensure timely approvals of the KYC submissions for renewals, remediation and onboarding of new clients. This also includes detailed client screening and associated disposition processes

• Conduct comprehensive client analysis and research to identify business needs/opportunities for both existing and prospect clients and be able to help convert client analysis into concrete banking solutions that fit well with our risk/return parameters

• Support Senior Bankers in conducting industry research as well as be abreast with the latest developments on our clients, their competitors, the regulatory and macroeconomic environment

• Provide support to the Senior Bankers on strategic initiatives such as onboarding of new clients, researching prospect names as well as developing forward looking account plans for clients

• Provide support on the balance sheet approval process and be able to coordinate with the various teams in creating the submission paper/ back-up material, including modelling scenarios for risk, return and capital purposes

• Co-ordinate internally across the various lines of business, including credit, legal and other teams, ensuring delivery of best-in-class services and solutions are being offered to our clients

Required Qualifications, Capabilities and Skills

• Bachelor Degree in Finance, Economics, or other related fields

• Minimum one year of experience of covering large Singapore corporates with an understanding of banking products

• Strong awareness of external tools essential to drive the client agenda. e.g. Dealogic and Coalition market data analysis, Rating Agency analysis, economic data, brokerage reports, etc.

• Strong team player with the ability to take ownership of tasks, which includes having sound commercial sense, a good set of influencing skills and the ability to build trust with clients as well as internal stakeholders, a proven track record of managing cross cultural environments and being able to foster inter-department collaboration/behavior

• Able to perform under pressure, has the ability to multi-task and work effectively across geographies/time zones

• Must possess a strong risk and control focused mindset with clear track record of working in a private side Commercial & Investment Banking framework

• Display consistently high standards of personal integrity and commercial judgment

• Excellent communication skill to effectively interact with senior professionals, clients and key stakeholders in other lines of business

Preferred Qualifications, Capabilities and Skills:

• Relevant Tertiary Qualifications

• Product knowledge, particularly on financial/debt capital markets, credit assessment skills and prior experience running syndicated/club lending transactions will be a distinct advantage

• Candidates with relevant internship experience can also be considered

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=1d6a31c35ea0649bef000af347c889e8

Periodic Review Analyst is responsible for ensuring KYC (know your client) reviews are in line with regulatory standards.

Work includes:

• Reviewing existing clients along the following lines:

- Name screening

- Source of wealth (SoW) review

- Review of corporate structures and performance of beneficial ownership drilldown

- Assessment of money laundering, fraud, reputational risk and sanctions risk factors

• Working in partnership with other stakeholders e.g. Front Office and Anti Money Laundering colleagues to ensure files are completed in a timely manner with high quality.

Your skills and experience:

• Background in KYC or AML. Experience in SoW review is highly desired.
• Good stakeholder management skills.
• Excellent oral & written communication skills.
• Strong time management, organizational, planning and follow-up skills; ability to multi-task effectively.

Job Description:

• Propose and implement credit strategy and policy for retail and SME loan underwriting.
• Conduct portfolio monitoring, analysis and prepare risk reports such as portfolio performance, industry exposure, vendor performance and historical customer trends.
• Coordinate with the modeling team on risk tools development including decision scorecards and ECL/Basel models.
• Track and monitor the full credit cycle performance and risk appetite metrics.
• Evaluate and influence to balance business growth in the form of policy refinement and credit testing.
• Provide insights with recommendations on policy changes to improve portfolio quality.
• Analyze collections and operations strategies and tactics, with a view to develop and implement tests designed to improve collections and overall operational effectiveness, and reduce delinquency roll rates and losses.
• Collaborate closely with Operations management and teams to implement collections strategies, including process improvements and technology enhancements.

Requirements:

• Bachelor Degree or above in Finance, Computer Science, Statistics, Engineering, Economics or other relevant fields.
• Relevant internship or full-time experiences in the risk management area specializes in credit risk management in banking, financial services, financial technology or internet industry.
• Proficiency in SQL or SAS or Python.
• Familiar with regulations in South East Asia markets is a plus.
• Professional qualifications such as CA/ACCA/CPA/FRM is a plus.
• Problem-solving, positive and constructive attitude.
• Self-motivated and detailed oriented team player who is able to multitask in a dynamic environment.
• Strong interpersonal and communication skills.

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs with the Group, you will be considered for roles in the order of your application.

Job Description

• Conduct statistical analysis and provide support for research projects
• Manage the organisation’s databases, perform data extraction, and compile statistical data for reporting purposes
• Assist in coordinating research projects for ethics approval and securing research funding as needed

Job Requirements

• Bachelor Degree level from recognised institute
• 1-2 years of relevant experience in statistical tasks related to the data collection, compilation, and interpretation will be advantageous
• Proficient in SPSS and STATA

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Description:

• Design, develop, and implement risk models such as application / behavioral / collection (ABC) scorecards, Expected Credit Loss (ECL) models, Interest Rate Risk in the Banking Book (IRRBB) models, Liquidity Gap Report, stress test models, etc.
• Utilize statistical and quantitative techniques, machine learning algorithms, and data analytics to enhance the predictive power and accuracy of risk models.
• Conduct thorough data analysis to identify key variables and market trends that impact credit, market and liquidity risks.
• Work closely with product managers and data owners to ensure the availability and quality of data required for model development.
• Collaborate with product managers and IT teams to integrate models into the organization's systems and ensure seamless execution.
• Perform ongoing validation and back-testing of risk models to ensure accuracy, relevance, and compliance with regulatory requirements.
• Identify and address any issues or weaknesses in the models through continuous monitoring and improvement processes.
• Prepare comprehensive documentation for risk models, methodologies, and validation processes.

Requirements:

• Bachelor Degree or above in Finance, Computer Science, Statistics, Engineering, Economics or other relevant fields. Master's or Ph.D. in a quantitative field is preferred.
• Relevant internship or full-time experiences on modeling within banking, financial services, financial technology or internet industry.
• Proficiency in SQL and Python.
• Experience with IFRS 9 accounting rules and ECL models is a plus.
• Familiarity with machine learning techniques and statistical modeling is a plus.
• Excellent analytical and problem-solving skills.
• Knowledge of regulatory requirements related to risk modeling is a plus.

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs with the Group, you will be considered for roles in the order of your application.

The Training & Competency Team is responsible for the competencies and due diligence monitoring of sales process and supervisory duties of our tied sales force, including provision of shared services to the Income Advisory Group (IAG) set-up. The Training & Competency (T&C) Team reports to the Head of Distribution Talent Centre, led by a Team Lead.

Description

He/she will be part of the Training & Competency Team, and is responsible in the enhancement of end-to-end business processes on the sales submission tool/system, with focus on sales advisory process, undertaking the following:

• Collaborating with stakeholders to gather and document business requirements relating to sales advisory process and the e-submission flow.
• Liaising between IT teams and business units to ensure alignment and effective communication. Translate business needs into functional specifications and user stories that are actionable for development teams.
• Developing and maintaining project documentation, including user story development, specifications, workflows. and user manuals
• Write clear, concise, and well-defined user stories that capture business requirements and deliverables.
• Ensure user stories include acceptance criteria, defining the scope and expected behavior of features.
• Collaborate with product owners, development teams, and stakeholders to refine and validate user stories throughout the project lifecycle.
• Develop and maintain clear documentation of business requirements, functional specifications, process maps, and user manuals for IAGSS/ DTC / Training & Competency
• Assisting in system testing and user training to ensure successful implementation
• Preparation of test case scenarios
• Responsible of a robust User Acceptance Testing, with proper documentation
• Providing ongoing support and troubleshooting for implemented solutions
• Provide training and support to end-users on new systems or process changes, working with trainers
• Assist troubleshooting for implementation solutions and assist in rectifications

Requirements (Qualifications & Skills):

• Diploma or Degree in Business Administration, Information Technology, Finance, or a related field
• 3+ years of experience in business analysis, process improvement, or related fields.
• Proven experience writing user stories and working in an Agile environment.
• Experience with business analysis tools and software (e.g., JIRA, Confluence, Microsoft Visio, etc.).
• Familiarity with Agile or Waterfall project management methodologies.
• Understanding of system integration, databases, and software development life cycle (SDLC).
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders
• Strong problem-solving abilities and critical thinking skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience in insurance industry and/or licensed financial advisors submission processes will be an added advantage.
• Certification in Business Analysis (CBAP, CCBA) or Project Management (PMP, Agile).

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR45511

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

- AML system changes/production fixes Design, Development and Unit Testing

- Review and contribute to test planning for SIT and UAT

- Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Key Requirements:

- Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Strong Oracle SQL and PL/SQL design and development skills

- Strong Java/ Javascript knowledge

- System delivery Operational impact awareness

- Ability to understand SLA / KPI and deliver items within correct time space

- Ability to have vendor interaction and management skills

- Any working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment background

Technical Skills:

- Oracle SQL and PL/SQL

- Java/ JavaScript

- SLA / KPI

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Key Accountabilities And Job Functions:

(A) Sanction Screening

1. Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.

2. Attend to adhoc issues / escalate where applicable

3. Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities

1. Support daily business operations for Sanction Screening.

2. Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable

3. Performing daily reconciliation and daily report.

4. Support LV on weekend after system enhancement or system testing (UAT).

5. OT hours will be required on high vol days.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Senior Business Analyst (Payments) - 1 year Renewable Contract

1. Business Analysis

• Engage business and operations stakeholders for functional requirements, analysis and documentation (URD, RTM, Test Scenarios, etc.)
• Review, validate, prioritize and plan stakeholder enhancements and requirements
• Provide viable and innovative solutions to improve operational efficiency, standardization, user experience and deliver business initiatives
• Engage and communicate with stakeholders (Heads of Department, Head Office, Regional, internal IT teams, Business & Process Owners and vendors)
• Review and signoff artefacts and solutions provided by technical teams and vendors
• Provide SIT, UAT, regression testing and rehearsal testing support
• Conduct user training and workshops
• Ensure successful implementation of solution

2. Project Management Support

• Support project feasibility study
• Define work breakdown structure and tasks for Requirements Definition, User Acceptance Test, and Migration Phase
• Support Change Management and control scope creep
• Support Risk & Issue Management
• Support project execution and solution delivery within budget, and schedule.
• Support Stakeholder Management

3. BAU Management

• Provide timely support to users during incidents, change requests, enquires, and BCP exercise

Job Requirements

• Bachelor’s degree in Management Information System, Computer Science or Applied Science with min. 8 years of related work experience
• Min. 5 years of business analysis experience in a bank of financial institution.
• Experience with Payments / Remittance systems, SWIFT ISO20022 CBPR+, SWIFT MT Standards, Clearing schemes (ACH, RTGS, RT) across Asia Pacific region
• Good understanding and appreciation of Payment Operational workflows, Business operating model and operational compliance & risk management
• Knowledge in Cash Management Products, Channels, Core Banking / Accounting, AML Screening and FX/Treasury
• A proactive team player who is result driven
• Possess strong stakeholder management skill
• Excellent communication, presentation and interpersonal skills
• Project Management certification is a plus
• Hands-on experience in database querying and scripting
• Familiar with Java and web-based applications, and understanding of robust application design principles
• Good understanding of system interface protocols
• Good understanding of infrastructure and system resiliency

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements

• Diploma in Electronics Engineering, Information Technology, Computer Science, Computer Engineering or equivalent
• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred but not required

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

We are seeking a detail-oriented and resourceful Operations Support Specialist who is passionate about enhancing operational efficiency and making a positive impact on an emerging team. The ideal candidate has experience working across medium to large-sized teams with diverse stakeholders, excels in solving ambiguous challenges, and will come with some knowledge of APIs and SQL.

Responsibilities:

• Run daily standup meetings and monitor/manage daily customer support tickets for prioritization and triage.
• Update the status page for product issues when necessary.
• Support daily hand-over activities across different regions.
• Assist regional customers with seasonal campaigns.
• Follow internal processes to triage and support regional escalations.
• Coordinate and prepare content for regional monthly meetings.
• Notify customers about expiring API product versions.
• Track and report on operational performance and conduct ad-hoc data analyses.
• Identify and drive process improvements, contributing to operational excellence initiatives.

Essential Skills & Experience:

• 2–4 years of experience providing operations support in a technical environment.
• Customer-oriented mindset with strong empathy and understanding.
• Exceptional attention to detail, capable of executing standard workflows while adapting to evolving business needs.
• Passion for learning and understanding technical concepts.
• Creative problem-solving and troubleshooting skills.
• Proven ability to multitask and prioritize effectively in a fast-paced environment.
• Experience in using SQL for data driven analysis and investigation.

This is a long-term contract role.

Job Description & Requirements

We are seeking motivated individuals to join us as a Business System Analyst. In this role, you will be responsible for analyzing business processes and making sense of data and identifying areas for data representation improvement. You will also help to solve basic office IT issues with the help of an IT vendor, as and when needed to optimize operational efficiency. You will work closely with various departments to gather requirements, design solutions, and ensure successful implementation.

Job Description:

• Discuss with internal end users / business stakeholders to develop a thorough understanding of their needs and identify, analyze and translate these business requirements into technical specifications.
• Develop and manage Management Information System reports (e.g Sales, Inventory, Staff and Outlet performance) and Dashboards, integrating ongoing requirements and new features based on requirements provided by business users.
• Improve systems by studying current processes; designing modifications. For example, automate processes by developing scripts and codes from MS SQL database to supplement SAP system.
• Design scripts to handle errors from source documents to check for accuracy and inconsistencies before upload to analysis platform.
• Provide user training and support to ensure effective utilization of dashboards and IT solutions.
• Provide daily SAP helpdesk support, troubleshoot on first level simple user SAP issues for local operations and escalate to the vendor if neccesary.
• Provide on-going support on in-house CRM application, its analysis platform including tablets and network maintenance.
• Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching and upgrades
• Maintenance knowledge of server and office equipment including laptop/printers and business email setup
• Day to day system support for software, hardware and network issues, if need arises
• Maintain system protocols by writing and updating procedures

Skills and Experience Required:

• Preferably at least 2 years of relevant working experience implementing or managing MS SQL, central data warehouse and managing analysis platform
• Good Experience in Python, SQL (database), Power BI, VBA is an added bonus.
• Degree/Diploma in Data Analytics/Computer Science/Information Technology or any other relevant qualifications preferred.
• Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade or management
• Knowledge of Microsoft Windows, basic Network Administration, basic Hardware and Software knowledge
• Ability to prioritize tasks and manage time effectively.

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Liase with in-house development team and testers
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Manage UAT and SIT
• Support post-production deployment
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 5 years business analysis experience in delivering and supporting mid-large scale IT applications
• Experience in managing customized or bespoke application
• Basic knowledge of SQL and writing SQL queries is a plus
• Knowledge of Agile methodology
• Excellent written and verbal communication skills

Interested applicants please submit your resume to [email protected] or click Apply Now button.

We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Role: Production Support Analyst

Job Level: 3-9 years of relevant experience (L2/L3)

Duration: 6 Months

Key responsibilities:

• Deliver a 1st class Production Support service to client's Channel stakeholders

• Responsible for availability, incident, problem and capacity management for the applications in scope

• Response and resolve incidents, problem and user queries through proper analysis

• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Drive technical remediation in line with agreed non-functional requirements

• Evidence continual service improvement of processes and tasks (via automation)

• Ensures essential process / procedures are followed and contribute to defining standards.

• Coach and be receptive to coaching to uplift the team’s and your individual knowledge

• Communicate complex technical issues to business users in a language they understand

• Contribute in effective knowledge management best practices within team and organization

• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key skills required:

• 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

• Strong working experience in Microsoft Dynamics CRM application production support

• Strong understanding of Microsoft Dynamics CRM application architecture

• Excellent troubleshooting skills in Control-m batch issues, SSIS packages

• Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

• Hands-On experience in writing / debugging scripts, code, and database queries

• Software Engineering & Change Management

• Solid understanding and execution of DR & BCP

• Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

• Competent in Microsoft Excel, PowerPoint and Word document

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Maltem Asia is currently seeking an Application Support Analyst for a Wealth Management Client based in Singapore.

Requirements:

• Candidates must be comfortable to perform weekend standby.
• Candidates with relevant experience supporting SaaS platforms.

Must Have Skillsets:

• At least 3 years of hands-on experience in supporting enterprise applications.
• Familiar with languages, such as
• Angular
• React JS
• Rest API
• JSON
• C#.Net
• .Net Core
• ASP.net
• Bootstrap
• MS SharePoint
• MS Power Platform
• HTML
• CSS
• JavaScript

Proficiency in Database and SQL:

• MSSQL
• T-SQL
• Stored Procedure
• Function
• Triggers

Experience in Infrastructure:

• AWS
• Windows Server
• IIS
• Azure ADFS (SSO)
• SSL Certificate
• Control-M

Expertise in Tools:

• Visual Studio
• Gitlab or GitHub
• Jenkins
• Electric Flow
• SonarQube
• Sonarlint
• JIRA / Confluence.

Seeking Singaporean to join as QA Analyst (Banking Domain (Account Opening and KYC)) on 1 Yr Project renewable assignment

Changi Business Park Location

Experience in banking processes particularly on Account Opening System that covers KYC, and Customer Maintenance services.

• Performs System Integration Testing, User Acceptance Testing and Regression Testing of the application.
• Generate and share daily execution reports using Jira.
• Involve in daily stand-up meetings.
• Coordinate with team members and other teams for day-to-day work.
• Do email support for different application issues under the team.