Roles and responsibilities
Goal Setting and Objective Alignment: Managers play a pivotal role in setting clear and attainable goals for their team or department, ensuring they align with the overall organisational objectives.
Strategic Planning and Efficient Organisation: Managers engage in strategic planning, devising action plans that outline the necessary steps to achieve the established goals. They adeptly organise resources, including human capital, budgets, and equipment, to maximize operational efficiency.
Informed Decision-Making: Managers are entrusted with making informed decisions. They meticulously analyze relevant information, evaluate alternatives, and consider the potential impact on the team, organisation and stakeholders.
Skillful Delegation: Managers skillfully delegate responsibilities and tasks to team members based on their strengths and abilities. Effective delegation aids in workload distribution promotes employee development, and enhances overall efficiency.
Guidance and Support: Managers provide invaluable guidance, support, and mentorship to their team members. They offer constructive feedback, coach employees, and assist them in overcoming challenges to foster professional growth and performance improvement.
Performance Management: Managers diligently evaluate and monitor the performance of their team members. They establish clear performance expectations, conduct regular assessments, and deliver constructive feedback to facilitate continuous development and excellence.
Communication Facilitation: Managers establish open and effective communication channels within their team and across departments. They ensure the seamless flow of information, fostering collaboration and promoting a shared understanding of goals and expectations.
Conflict Resolution: Managers adeptly address conflicts and resolve issues that arise within the team. They mediate disagreements, encourage constructive dialogue, and cultivate a harmonious work environment.
Development and Learning Promotion: Managers identify and support the training and development needs of their team members. They create learning opportunities, provide necessary resources, and foster an environment of continuous growth to enhance skills and knowledge.
Team Representation: Managers effectively represent their team or department to higher levels of management. They advocate for their team’s needs, provide progress updates, and ensure that their team’s contributions are duly acknowledged.
