A self-directed team player in the Distribution & Marketing Department focusing on supporting and managing business plans and strategies to promote business growth.

Key Responsibilities include:

• Assist and support the CEO in the following (but not limited to):
• Support in recruitment and outreach efforts
• Review work processes and controls to improve effectiveness and efficiency
• Ensuring all operations are compliant with internal guidelines and regulatory requirements
• Assist in the preparation of business papers of the various financing schemes and incentives
• Monitoring, validating, and reporting on all financing schemes and incentives
• Timely reporting and analysis on all financing schemes and incentives to ensure achievement of plans and objectives
• Provide administrative support and perform any other project and ad-hoc tasks to assist the team
• Support the CEO in various corporate projects and initiatives

Requirements:

• Possess at least a Diploma
• Excellent organizational and time management skills
• Strong written and verbal communication skills with the ability to present analysis and recommendation.
• Good Problem-solving skills
• Excellent MS office skills - Powerpoint and Excel.
• Project Management and Business Analysis skills
• 2-3 years relevant experience
• Ability to work well under pressure and managing tight deadlines in a fast-paced environment
• Capable of managing multiple tasks priorities effectively

Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

Job Description & Requirements

· Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.

· Review cost assumptions for new projects.

· Attend to all relevant contract administration and documentation for projects

· Prepare tender submission and post tender measurement, handle monthly progress claim

· Prepare, compile and issue sub-contractors’ documents

· Cost analysis and estimation or budget cost for projects

· Liaise with suppliers for quotations

· Able to analyse tender pricing and to prepare building work tender

Job Requirements:

· Degree in Civil Engineering, Construction Management or Quantity Surveying.

· Minimum 10 Years of relevant working experience as Contract Manager in the Building Construction industry

Job Summary

The Sales Manager is responsible for leading and overseeing the sales team to achieve revenue targets and drive business growth. The ideal Sales Manager should have deep experience with the entire sales process. He/she should have a sharp mind and an ability to coach, advise, or motivate team members, while building and maintaining a high-performance team. He/she will develop sales strategies, set goals, and analyse performance data to maximise sales effectiveness. The sales manager will be reporting to the sales director in Singapore.

Job Responsibilities

- Oversee the entire day to day sales process/operations and sales team

- Represent the company effectively with comprehensive knowledge of our offerings

- Recruit, train, and motivate sales executives

- Identify team knowledge gaps and provide training solutions

- Plan and execute strategic sales goals, analyze performance data, and make forecasts

- Develop and implement a sales strategy to expand the customer base and global reach

- Collaborate with relevant departments to ensure projects and sales activities are delivered on time and meet client specifications

- Lead contract negotiations and manage costing, site surveys, and project tenders

- Coordinating proposal development, reviewing RFPs/RFQs, and ensuring tender submissions are compelling, compliant with company and country regulations, and delivered on time

- Conduct market research to align strategies with industry trends

- Generate leads, build long-term relationships, and manage pre-sales and post-sales activities

- Prepare and deliver client presentations and manage sales opportunities

- Provide customer support and coordinate with internal teams to meet requirements

- Maintain sales, specifications, project status, customer interactions records for reporting and analysis

- Review and optimize operational policies and procedures whenever required

Job Requirements

- Have minimum 5 years of experience in presales, project management and/or bid management role in relevant industry, preferably from Housekeeping, Environmental, Facilities Management background

- Excellent strategic planning and organizational abilities

- Good communication skills, written, verbal and interpersonal

- Outstanding communication and people management abilities

- Proficiency in MS office

- Strategic agility and adaptability to a fast-paced environment

- Proven track record of achieving and exceeding sales targets

At Kplass, we are dedicated to improving lives through innovative medical solutions, specializing in patches for cough, pain relief, and more. Our commitment to quality and innovation positions us as a trusted partner in healthcare.

Role Overview

The Business Manager will play a key role in driving the growth and operational efficiency of Kplass. This individual will lead business strategies, manage daily operations, and build partnerships to expand market presence. The ideal candidate is entrepreneurial, results-driven, and passionate about healthcare solutions.

Key Responsibilities

• Strategic Leadership: Develop and implement business strategies to achieve revenue, market share, and profitability goals.
• Operations Management: Oversee daily operations, ensuring efficiency and alignment with company objectives.
• Team Leadership: Manage and mentor team members, fostering a high-performance culture.
• Market Expansion: Identify new business opportunities, partnerships, and markets for growth.
• Financial Oversight: Prepare and manage budgets, forecasts, and financial reports to ensure sustainability and growth.
• Compliance: Ensure compliance with regulatory standards in the medical industry.
• Customer Relations: Build and maintain strong relationships with key customers, stakeholders, and partners.

Qualifications

• Education: Bachelor’s degree in Business Administration, Healthcare Management, or related field (MBA is a plus).
• Experience: Proven experience in business management, preferably within the healthcare or medical products industry.
• Skills:Strong leadership and team management capabilities.
  Excellent communication, negotiation, and interpersonal skills.
  Analytical and strategic thinking with problem-solving abilities.
  Knowledge of regulatory requirements in the medical products sector.
  

What We Offer

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact in healthcare.

About the Construction Manager Role:
A Construction Manager oversees the planning, coordination, and execution of construction projects, ensuring they are completed on time, within budget, and to the required quality standards. They manage resources, address any issues that arise, and liaise with clients, contractors, and other stakeholders to ensure smooth project delivery.

Key Responsibilities:
• Play a key role in the conceptual development of various construction projects, overseeing organization, scheduling, and implementation.
• Plan, lead, and monitor progress and performance against the project plan, managing day-to-day operations including manpower planning, construction progress monitoring, master schedule preparation, and cost control.
• Manage project costs within approved budgets, including materials, manpower, and machinery cost control for new and ongoing projects.
• Issue timely instructions to address delays or emergencies at construction sites.
• Review manpower planning and work schedules to ensure smooth operation and effective delegation of tasks, while enforcing safe and economical methodologies and project standards.
• Collaborate closely with Project Managers, Architects, Engineers, and all stakeholders to minimize errors and ensure smooth project completion.
• Liaise with clients, consultants, sub-contractors, relevant authorities, and developers to resolve site issues and ensure compliance with regulations.
• Handle any other ad-hoc duties and tasks as assigned.

To succeed as a construction manager, you need strong leadership and project management skills, along with the ability to communicate effectively with all stakeholders. Additionally, staying updated with the latest construction technologies and maintaining strict quality and safety standards are crucial for project success.

Key Requirements:
• Degree or Master’s in Engineering, Architecture or relevant discipline
• 7-10 years of relevant experience in the construction industry
• Strong ability to prioritize tasks and work independently
• Capable of working under stress and meeting deadlines.

If you possess strong construction management skills, meticulous attention to detail, and the ability to work independently, this opportunity will enable you to enhance your technical expertise in the construction industry.

Do note that we will only be in touch if your application is shortlisted.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

A Program Manager develops and oversees the implementation of programmes that suit the needs of clients.

A program manager's responsibilities include:

Planning and executing projects: Overseeing a portfolio of related projects and initiatives

Managing budgets: Estimating costs, setting budgets, and controlling spending

Coordinating objectives: Ensuring that corporate objectives are completed across multiple projects

Communicating with stakeholders: Keeping in touch with stakeholders about the project's progress

Resource allocation: Planning resource allocation, project portfolio budgeting, and project delivery planning

Technical problem solving: Generating ideas and solutions, and paying close attention to detail

Creating project plans: Establishing technical requirements, objectives, timing, resources, and funding

Collaborating with others: Working with other organizations to develop programs and community outreach plans

Guiding junior staff: Guiding junior staff and volunteers in conducting program activities

Program managers should have strong organizational, communication, and problem-solving skills. They should also be client-centric, resourceful, strategic, and proactive, analysis of sales performance and development of sales strategies.

Job description

• Responsible for monthly and year-end closing activities including preparation of audit schedules, reconciliation and analysis
• Preparation and posting of journal entries
• Ensure accurate and timely recording of transactions in the ERP system
• Monthly interco confirmation and resolving differences
• Monthly bank reconciliation
• Review/prepare monthly schedules and account fluctuations analysis
• Prepare regulatory filing reports, annual financial statements, quarterly GST filing and corporate tax returns
• Liaise with auditors, tax agents, and corporate secretary on audit and filing matters
• Participate in ERP system implementation and process improvement projects
• Maintain internal controls and recommend policies/procedures to enhance process efficiencies
• Any other ad-hoc duties

Qualifications

• Degree/Diploma in Accounting
• Working experience in handling full sets of accounts
• Hands-on experience with accounting software/ERP system
• Experience in consolidation of group accounts would have added advantage
• Auditing and/or supervisory experience is a plus
• Proficiency in Microsoft Applications
• Able to start short-notice/immediate

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Job Summary:

• 5 days work week
• Location: North-east
• Attractive Remuneration Package

Job Responsibilities:

• Manage the full spectrum of HR functions, including recruitment, onboarding, and maintaining employee records.
• Accurately process payroll and handle benefits administration in compliance with regulations and company policies.
• Maintain and update employee databases, ensuring accuracy in all HR documentation.
• Support training, development programs, and employee engagement initiatives.
• Handle general office administration tasks, such as managing supplies, correspondence, and scheduling meetings.
• Ensure compliance with employment laws and company policies.
• Contribute to HR projects and perform other duties as assigned.

Job Requirements:

• Min. Diploma in Human Resources or equivalent
• Min. 2 - 3 years of HR experience including payroll processing
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems.
• Excellent organizational and multitasking skills, with keen attention to detail.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Marketing Assistant Job Duties

Assisting in organizing campaigns and developing marketing strategies. This work will be a critical factor for the smooth operation of the Marketing department and the attainment of its goals, as well as for the long-term growth of the company.

Responsibilities

Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities

Support marketing executives in organizing various projects

Conduct market research and analyze consumer rating reports/ questionnaires

Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)

Update spreadsheets, databases and inventories with statistical, financial and non-financial information

Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success

Prepare and deliver promotional presentations

Compose and post online content on the company’s website and social media accounts

Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market

Communicate directly with clients and encourage trusting relationships

Requirements and skills

Good understanding of office management and marketing principles

Demonstrable ability to multi-task and adhere to deadlines

Well-organized with a customer-oriented approach

Good knowledge of market research techniques and databases

Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools, Online analytics, Google Adwords etc.)

Exquisite communication and people skills

High School diploma; BSc in Marketing, Business or relevant field is a strong advantage

REQUIREMENT:

• 8-10 years of experiences in brand management, corporate communications, or related fields, with a proven track record of leading successful brand-building initiatives.
• Expertise in developing brand strategies, managing large-scale campaigns, and delivering engaging content that drives brand awareness.
• Ability to craft clear, compelling brand narratives and translate business goals into impactful brand experiences.
• Strong leadership and communication skills with experience influencing senior stakeholders and collaborating across departments.
• Solid experience in managing brand budgets and optimising spend for maximum impact and efficiency.
• Data-driven mindset with the ability to analyse brand performance and leverage insights for continuous improvement.

Role & Responsibilities:

• Lead the customer care team and oversee the daily operations of the customer care team
• Develop intervention strategies to mitigate gaps in service delivery
• Drive customer attraction and retention strategy to improve loyalty
• Audits customer service procedures and trends to determine system improvements.
• Monitor and ensure timely resolution of all customer issues.
• Consistently review on existing service procedures, policies and standards
• Develop and implement changes to improve customer service experience and facilitate organic growth
• Recruit, mentor and develop customer care executives
• Work closely with internal departments to improve service quality and service recovery process
• Perform other administrative duties as assigned

Requirements:

• Bachelor Degree with 2-3 years of relevant experience
• Minimum 1 year of leadership experience
• Possess excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and all levels of the organisation
• Customer-centric mindset with a passion for delivering exceptional experiences
• Strong organisational skills with the ability to multi-task and adapt to changes in a highly dynamic work environment
• Able to work independently and collaboratively in a fast-paced environment

Provide engineering support to the Maintenance Teams in the design, development, testing, and implementation of software for Building Management System, specifically network engineering, SCADA and PLC / DDC.

Experience

• The applicant shall have minimum 5 years of hands-on experience in the servicing and maintenance of SCADA servers and Windows platform and PLC / DDC systems for industrial, hospital and commercial building.
• Familiar with PLC, SCADA, LON controllers, industrial grade sensors and transmitters
• Exposure to an industry-standard database (SQL Server) with awareness of database design and SQL scripting knowledge and performance tuning

Qualification

• Bachelor's degree in Computer Science, MIS, Software Engineering, or Information Systems

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

The Operation Manager is responsible for overseeing the daily operations of the company canteen, ensuring high standards of food quality, hygiene, and customer service. The role includes managing staff, maintaining inventory, ordering supplies, and creating a positive dining experience for employees and visitors. The Canteen Manager will work closely with other departments to ensure efficient and effective operation while adhering to health and safety regulations.

Key Responsibilities:

1. Operational Management:

- Oversee daily canteen operations, ensuring smooth and efficient service.

- Plan, prepare, and deliver a variety of nutritious and cost-effective meals and snacks to employees.

- Monitor food quality, presentation, and taste to ensure high standards.

- Manage the overall canteen environment to ensure it is clean, safe, and welcoming.

2. Staff Management:

- Supervise, train, and evaluate canteen staff, ensuring high levels of performance, professionalism, and customer service.

- Coordinate staff shifts, ensuring adequate coverage during peak times.

- Implement training programs on food safety, hygiene standards, and customer service.

3. Inventory & Stock Management:

- Monitor stock levels, place orders for food, beverages, and supplies, and manage stock rotation to prevent waste.

- Ensure that supplies are within budget and that proper inventory records are maintained.

- Maintain relationships with suppliers and negotiate pricing and delivery schedules.

4. Health & Safety Compliance:

- Ensure all food handling, preparation, and storage meets the required health and safety regulations.

- Regularly inspect kitchen and dining areas to ensure cleanliness and adherence to safety standards.

- Ensure staff are trained and compliant with health, hygiene, and safety standards.

5. Budgeting & Financial Management:

- Develop and manage the canteen’s budget, ensuring it operates within financial constraints.

- Track and report on food costs, wastage, and overall financial performance.

- Identify opportunities for cost savings without compromising on quality or service.

6. Customer Service:

- Provide excellent customer service by addressing employee feedback, resolving complaints, and ensuring satisfaction.

- Develop a friendly and positive environment for employees and visitors.

- Promote healthy eating options and accommodate dietary requirements.

7. Menu Planning & Promotion:

- Develop weekly/monthly menus in collaboration with nutritionists and based on employee preferences.

- Introduce new food items or themes to keep the menu fresh and interesting.

- Run promotions, special events, or themed food days to enhance engagement.

8. Reporting & Communication:

- Provide regular reports on canteen performance, including customer satisfaction, sales, and inventory usage.

- Communicate effectively with employees and management regarding menu updates, operational changes, or special events.

- Stay updated on trends in food service, sustainability, and dietary preferences.

Qualifications & Skills:

- Possess High School diploma or equivalent; Culinary Arts, Hospitality, or Business Management qualification preferred.

- Minimum 3 years of experience in food service, hospitality, or canteen management.

- Knowledge of food safety and hygiene standards (e.g., HACCP).

- Ability to work under pressure and handle multiple tasks simultaneously.

• Bachelor degree in Civil Engineering or related equivalent
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/departmen
• Required skill(s): MS Office, preferable candidate skills
• Minimum 2 years Site/Working Experience

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Dear Applicants,

i.Poise Design is an interior design company that prides itself on premium quality design and service. We believe in liveable luxury- assisting customers to co-create luxurious environment while not forgetting practicality, liveability and sustainability of the end design. We are also one of the few interior designer companies in Singapore that provide interior decoration services to customers who will like to spruce up an existing location.

We are currently expanding our services and are looking for project managers who are able to communicate well with designers and clients.

Job description:

- Coordinate with and manage renovation vendors

- Manage project timelines and schedules

- Manage project job sites

Job requirements:

- Lead a team of Site Coordinators

- Able to verbally communicate fluently in English and Mandarin is a must

- Able to withstand the stress of handling multiple client/vendor chat groups (of up to 100<)

- Basic knowledge of using Microsoft Word and Excel

- Eye for details

- Having a personal vehicle is a requirement

- In your reply to this posting, insert the word "Gold" in the subject header

- WIllingness to learn

Benefits:

- Annual leave increment every year of up to 21 days/year

- Flat hierarchical structure

- Free healthcare benefits with over 200 panel clinics nationwide

- Full work insurance coverage

- Office located in Kallang (central fringe)

- Positive working atmosphere and environment

- Profit sharing

- Transport claims

*Only Singaporeans and PRs may apply.

Interested parties may also send your resume to [email protected].

We regret that only shortlisted applicants will be notified.

Milestone Systems is seeking a dynamic Key Account Manager to join our team. In this role, you'll take charge of a portfolio of large, active end customer accounts, leveraging your expertise to maintain relationships, identify opportunities, and drive business growth.

As the Key Account Manager for Asia, your primary responsibilities will include:

• Strategic Account Planning: Identify focus accounts, key stakeholders, and develop strategic plans.
• Customer Relationship Management: Build trust, understand evolving needs, and deliver exceptional service.
• Cross-Selling and Upselling: Identify opportunities to expand services and increase revenue.
• Project and Engagement Management: Ensure successful project execution and maintain clear client communication.
• Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively.
• Value Proposition Development: Create and communicate compelling value propositions for our services and products.

What You'll Be Doing:

• Report directly to the Manager, Key Account Management Asia and maintain a high level of engagement with Milestone Field Sales resources.
• Conduct end-customer account planning and prioritization.
• Drive business development plans with tech partners & Marketing. Collaborate effectively with internal teams to align partner activities with overarching company goals.
• Follow up on leads and hunt for new opportunities.
• Diagnose business issues and position our solution capabilities.
• Coordinate proof of concept and facilitate collaboration between stakeholders.
• Stay updated on the competitive environment.
• Given the regional scope of the role, frequent travel throughout Asia is expected to meet with key accounts, attend industry events, etc.

The ideal candidate should possess the following qualifications:

• A bachelor’s degree and above in Business-related studies or equivalent experience operating at a strategic level.
• Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table.
• Proven track record of successfully selling technical solutions, making complex concepts accessible to clients.
• Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics.
• Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations.
• Experience in software sales strategies enabling maximization of market penetration and effective revenue growth.

About Us

Milestone Systems prides itself as an open platform company. That stands for three things: open platform technology, an open business model, and an open company culture. Our video management software (VMS) solutions are designed with an open architecture that allows for easy integration with other security and business systems. Yet open platform encompasses so much more. It also represents an open business model with an extensive technology and channel partner network, where everyone benefits from stronger innovation and value creation for our end customers. Our open company culture is a foundation for how we collaborate internally, conduct business, and share expertise and knowledge with partners and customers.

We are a fast-growing company with big ambitions. The entrepreneurial spirit that founded the company can still be seen and felt, even though today we’re a global player in the surveillance industry. We’re headquartered just outside of Copenhagen, Denmark, have offices in more than 20 countries, and operate as a stand-alone company in the Canon Group. We offer a flexible work environment where our employees get to define their workday and have a great deal of influence over how they use their time. We work hard, set our ambitions high, and celebrate our successes together. If you are change-willing, internationally minded, and interested in growing as a professional while helping our customers manage risks, protect people and assets, optimize processes, and reduce costs, then you’ll fit in just fine.

How to join our Company

If you are interested in taking on this exciting challenge and being a part of a fast-growing technology company, submit your application where you express your motivation for working with Milestone Systems and include your CV – in English. Do not miss this opportunity to join us. Apply as soon as possible and become part of the interviews that we will conduct subsequently.

For more information, please visit our website: www.milestonesys.com.

About Us

At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career

About the Team

You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

Key Responsibilities:

• Assist the General Manager in planning and coordinating production schedules to meet customer demands.
• Monitor and optimize production processes to improve efficiency and reduce waste.
• Ensure compliance with FSMS, SFA regulations and environmental policies.
• Supervise and train production staff, fostering a collaborative team environment.
• Analyze production data and provide reports on performance metrics, identifying areas for improvement.
• Collaborate with maintenance teams to ensure equipment is properly maintained and operational.
• Support quality assurance initiatives and troubleshoot production issues as they arise.
• Participate in budgeting and cost management to ensure financial targets are met.
• Contribute to continuous improvement projects, employing lean manufacturing principles.
• Assist in inventory management, ensuring adequate supply levels for uninterrupted production.

Qualifications:

• Bachelor’s degree in Engineering, Manufacturing or a related field complusory.
• 3 years of experience in manufacturing or operations, with at least 1 year in a supervisory role.
• Strong knowledge of manufacturing processes, equipment, and quality control.
• Excellent leadership and communication skills, with the ability to motivate and manage a diverse team.
• Proficient in data analysis and familiar with production management software.
• Strong problem-solving skills and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Knowledge with ISO 22000, HACCP will be advantageous

The project manager is overall responsible for planning and to oversee the entire project from inception to completion by ensuring the necessary co-ordination with various stakeholders.

This includes also maintaining and forecasting project budgets to closing the final account.

• Able to handle design for ACMV works
• Attend relevant meeting and make sure coordination on-site goes well
• Liaise with internal and external project stakeholders, like main-contractors or owners and sub-contractors, safety departments as well as complying to BCA / MOM regulations.
• To be responsible for gathering at least 3 different quotations from vendors for each project.
• Able to come up the project schedule showing the key milestones, progress and developments and ensuring that it is completed in good time.
• Provide effective leadership to project team by efficiently delegating tasks and resources to achieve completion.
• Build and maintain good relationships with clients, consultants and building owners.
• Provide overall project management administration duties - planning, managing submissions, reporting & attending client and subcontractor meetings
• To be competent in overseeing site installation including but not limited to manpower allocation, problem solving, coordination with other trades and to attneding client FAT, SAT, T&C. Also to manage HSE & safety requirements
• Assist in on tendering & quotation for projects

Requirements:

• Min Diploma/Degree in Electrical or Mechanical (Mechatronics) engineering or other related studies.
• At least 5 years project management experience in Construction industry.
• Project experience in multiple trades is advantageous
• To be fluent in ACMV knowledge & installation - CHWP, VRV, VRF systems.
• Driving license and own transport preferred.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

The Regional Operations Manager will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management.

Key Responsibilities:

• Develop and implement operational strategies to achieve regional business goals.
• Monitor market trends and adjust strategies to seize growth opportunities.
• Prepare and manage the regional budget, overseeing financial performance and optimizing cost efficiency.
• Improve operational processes and implement best practices across all locations.
• Maintain strong relationships with key customers and address any service issues promptly.
• Ensure compliance with local regulations and company policies.
• Track and report on key performance indicators (KPIs) for the region.
• Oversee supply chain and inventory management within the region.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a regional role.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and P&L management.
• Ability to adapt quickly and manage multiple projects effectively.