We are seeking a dynamic and versatile Account and HR Executive to join our team. In this role, you will be an integral part of our organization. Your primary responsibilities will encompass handling the accounting and HR needs of various related companies within our group.

• Handle daily accounting data entry and book keeping.
• Responsible for the daily sales, debtor reconciliations, bank reconciliations, inter-company reconciliation, GST preparation and submission, cashflow projection and processing of payment documents.
• Preparation of invoices and follow up with client on payment of invoices
• Preparation of monthly billing statement for division head input and consolidate these inputs for billing
• Documentations and maintaining financial records
• Verification of all supplier's and vendor's invoices and payment instructions with appropriate documents
• Process payments for expenses in accordance with approved procedures and agreed credit terms.
• Responsible for month-end closing of related companies and year-end closing.
• Preparation of full set of account when required
• Preparing monthly management update
• Preparation of quarterly GST and submission
• Liaising with external accountants for preparation of Annual Report and Audit
• Manage recruitment including but not limited to preparation of JD, posting of job advertisements, arrangement of interviewers, preparation of employment contract and onboarding
• Manage staff leave application and claims
• Application and renewal of work permits
• Filing of employee income tax form - IR8A
• Preparing monthly payroll
• Preparing and calculating construction workers monthly salary
• Experience in solving work injury problems.
• Liaise with MOM officer
• Familiar and Knowledge of employment law.
• Handle various applications to MOM, BCA, Bizsafe, update and renewal.

Requirements:

• Possess a Diploma or Bachelor Degree in Finance / Accounting / Quantity Surveying or related qualification
• Familiar with Quickbook Desktop is an advantage
• High proficiency in MS Office Applications and MYOB software.
• Must familiar how to solve work injury problems and MOM case.

• Degree in Computing or related discipline to support job requirements.
• At least 8 years of experience in Programme/Project management under a Project Delivery/PMO function.
• Past experience in project management, business analysis in the area of Information and Cyber Security, overseeing implementation of Information and Cyber Security solutions, capabilities and service models/processes.
• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g. RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).
• Pro-efficient in MS Project, Confluence, JIRA.
• Pro-efficient with SDLC, AGILE methodologies

Pro-efficient in the following would be an advantage:

• MS Sharepoint/HTML
• End to end implementation of either of the following.
• Database activity security monitoring solutions.
• Cloud Security related solutions.
• Network Security related solutions.
• Endpoint Security related solutions.
• Active Directory / Identity Management related solutions.
• Infrastructure e.g. Server Security relation solutions

We are looking for a Beauty Manager to be responsible for our day to day operations.

Beauty Manager responsibilities include supervising staffs, scheduling shifts, handling customer queries, promoting our services and keeping updated product records.

Have beautician experienced.

Interested please call 90288349 or email your Curriculum vitae to:

[email protected]

No experience can apply

Jobscope:

• Assist in full spectrum of HR functions including recruitment, payroll, compensation and benefits and administrative support.
• Bilingual in English and Chinese.

Location: Raffles Place

Monday to Friday, 9am - 6pm

Salary: $2300 to $2500

For interested applicant, click 'apply'

EA Reg no: R1328476

EA License No: 16C8443

EA Personnel Name: Melody
EA Personnel No: R2095899

Responsibilities:

• Act as the focal point between customer, operations and the wider DSC business
• Main point of contact for customers on topics of strategic and tactical relevance, especially for commercial and important operations matters
• Balance needs of the customer with needs of our operations by facilitating mutual solutions
• Manage and resolve potential resulting concerns from the customer
• Champion the overall Customer Centricity agenda to drive actions that go beyond just responding to customer satisfaction scores and measurements
• Drive Net Growth with existing customer
• Build extensive coach network in customer’s organization, gain access to decision makers and spread the word on the value we have delivered
• Be familiar with the commercial agreement and fully understand DSC’s and customer’s duties & rights. Lead related commercial negotiations based on internally aligned positions
• Diligently coordinate DSC internal commercial process related to his/her accounts, Ensures timely and accurate data entry into systems and tools required for above processes, e.g., Salesforce.com.
• Trust Operations to deliver the KPIs, but track performance and jump in when customer satisfaction is at risk

Requirements:

• Minimum 5-8 years of Contract Logistics experience preferred but not mandatory
• Commercial acumen and experience in a client-facing role
• Ability to identify and understand a stakeholder or customer's situation, feelings and motivation
• Ability to stand one's ground when dealing with tough/highly demanding stakeholders
• Exceptional communication, facilitation and presentation skills at all levels
• Operational/Solution Design/Consulting experience that involved facing customers is an added advantage
• Willingness to learn about Operations in Contract Logistics if unexperienced

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role 

You will be responsible for continuously delighting and exciting the LB community, through thoughtful assortment selection. Reporting directly to the Senior Buying & Merchandising Manager, you will play a pivotal role in shaping Love, Bonito through this exhilarating scale-up phase. 

Main Responsibilities

• Partner up with design development and assortment teams to create core and capsule products that are in line with LB DNA, customer preferences and opportunities in the market
• Research current fashion trends, consumer preferences, competitor activities and market demand to anticipate market shifts and consumer preferences
• Analyse sales data, customer feedback and product performance metrics to identify opportunities for product innovation, assortment enhancements and category expansion
• Prepare and present buying reports, trend analyses, sales forecasts to management and cross functional teams to inform strategic decision making and planning 
• Partner up with sourcing & production and product development team to negotiate pricing, terms and contracts to maximise margins; source for new suppliers to expand product offering and enhance LB’s competitive advantage
• Develop inventory replenishment plans, reorder quantities, and stock allocation strategies to optimise inventory levels and minimise stock outs or overstocks
• Collaborate with design and merchandising teams to curate a product assortment that meets customer expectations - manage product life cycle, including markdowns and inventory clearance strategies; monitor inventory turnover, sell-through rates, and ageing stock to identify opportunities for markdowns, promotions, or inventory reallocation
• Collaborate with cross-functional teams, including merchandising, planning, and store operations, to ensure that inventory levels meet customer demand and sales targets
• Steer new range development i.e. new categories, collaborations
• Manage OTB for the portfolio assigned ensuring spend is within assigned budget
• Execute monthly replenishments to ensure healthy inventory cover
• Develop pricing framework and partner up with merchandising for final pricing recommendations 

KPIs

• Net revenues, inventory cover, core contribution, customer acquisition and retention

You Should Have / Be:

• Passionate about fashion and apparel and a good understanding of LB
• Extreme ownership and a self-starter who is hands-on with a ‘get things done’ attitude
• Desire to work in a dynamic and fast paced environment
• Gritty and able to work under pressure; comfortable to navigate through uncertainty
• Performance-centric mindset with a strong desire to achieve targets
• Commercial savviness and customer centric mindset; able to make timely decisions
• Numerically inclined, data-savvy and able to leverage on data to make decisions
• Strong communication and negotiation skills
• Excellent collaboration and stakeholder management skills
• Growth mindset and sense of continuous improvement
• Mature leader who is able to manage, influence and inspire direct and indirect teams
• An embodiment and role model of LB’s values 
• Minimally 5 years in buying with experience in the fashion retail industry, 2 years as manager
• In-depth knowledge of trends, textiles and production processes and a keen eye and passion for fashion

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• Monitor market trends, consumer behaviors and competitive activities
• Leverages relevant consumer/customer trends and insights to build a plan and deliver against business objectives
• Leads the development and implementation of annual brand with clear outlines of goals, objectives, tactics, metrics of the brand. The brand strategy should align with the overall organization’s vision, mission, values and support overall business strategy and objectives.
• Monitor and evaluate performance and effectiveness of the brand strategy and plan and make adjustments as needed.
• Monitor and report marketing campaign performance with clear assessment on KPIs and ROIs
• Translates brand elements into plans and go-to-market strategies, ensuring consistency across the different deployment touchpoints
• Manages local product adaptation, in compliance with global/ regional guidelines
• Manages external communication activities (including social media) and maintains relationship with local media all in line with the global communication and media strategy guidelines.

The Company Secretarial Assistant will support the APAC Company Secretary in delivering best practice governance for our APAC entities as well as ensuring compliance with all relevant legislation/regulation. 

The position will require a company secretary with a minimum of 2-3 years experience who will be able to work efficiently in an expanding ambitious company.

Key Responsibilities of the Job:   

• To provide a full governance and secretarial service to the main APAC legal entities with the APAC Company Secretary

• To own a portfolio of APAC legal entities and provide full Company Secretarial support, including minuting of quarterly Board meetings

• Help to design and deliver corporate governance  and company secretarial standards 

• Be involved in governance projects that sit across the Global team

• Interact with stakeholders on all aspects of corporate governance

• Horizon scan to ensure APAC is to up to date with all relevant developments in company secretarial practice, law and regulation and support the APAC Company Secretary in developing best practice as a result of these changes

• Contribute to Legal team strategy and planning

• Manage relationships with contacts and external service providers for Company Secretariat

• Be responsible for the APAC entities on Diligent entities and Diligent Boards

We are looking for a Manager / Lead, Operations to work in our regional APAC team. You will be responsible for supporting the APAC countries to provide a better experience to our customers through more efficient logistics.

What you will do

• Lead a team of logistics analysts, managing regional projects across 11 APAC markets to enhance logistics performance, with a focus on improving customer experience and retention.

• Optimize operational performance during market imbalances by adjusting pricing, delivery flow, and customer choice.

• Transform large data sets into visualizations to inform decision-making and analyze KPIs to enhance delivery setup and overall operational performance, aiming to elevate customer experience.

• Drive product strategy and feature development to enhance logistics operations.

• Develop and execute the logistics strategy, challenging the status quo, and driving innovative improvements in the logistics and operations ecosystem.

We are establishing a dynamic team to consult in the Asset Management and Investment Management realm. Seeking individuals with proficient experience in middle office operations and a comprehensive understanding of the Aladdin system.

We have a number of roles open across multiple levels of seniority.

Responsibilities:

1. Client System Deployment: Collaborate closely with clients to facilitate the implementation of new systems, particularly the Aladdin platform.

2. Project Alignment: Grasp client objectives thoroughly and guide project delivery in accordance with these goals.

3. Stakeholder Management: Effectively manage relationships across various stakeholders, including business and technology teams. Understand their needs, constraints, and influence decision-making processes.

4. Subject Matter Expertise: Serve as the subject matter expert (SME) in Aladdin and Middle Office investment cycles. This includes pre-trade activities, order management, trading, investment operations, risk management/compliance/oversight, closed-book accounting, and performance measurement. Collaborate extensively with key stakeholders to provide Aladdin expertise throughout the implementation process.

5. Coordination and Management: Oversee and coordinate business analysis, project delivery, testing, and end-user training activities to ensure seamless integration and utilization of the Aladdin system.

Job Scope

Under the general guidance of the Director of Finance, you oversee and direct all aspects of the finance function, including the accounting operation, financial reporting, managing relationships with lenders and compliance with tax and other governmental authorities.

Reports directly to the Director of Finance on all day-to-day operational matters affecting the hotel, and directly to the Director of Finance on all finance matters.

Essential Responsibilities

• Supervises the accounting department of the Hotel
• Directs the accounting departments of the hotels to ensure strong accounting procedures and controls are in place, and financial reporting is timely, reliable and accurate.
• Responsible for all staffing matters for the finance function including recruitment, training and counseling of employees.
• Oversees hotel accounting systems and ensures full use is made of system capabilities.
• Responsible to produce the most effective and efficient accounting organization and processes to support the hotel’s operations.
• Provides financial support to the Director of Finance/GM and the hotel Executive Committee, including periodic reporting, financial analysis, forecasts etc. 
• Provides financial input on all significant business decisions.
• Monitors departmental costs across hotel and provides leadership in controlling and reducing costs.
• Monitors financial performance and provides the management team and with early warnings of variances from budget or forecast.  Responds proactively to business developments, and assists the management team to take appropriate action to address changing circumstances.
• Liaises with finance department in and ensure all reporting requirements and requests for information are satisfied in a timely manner.
• Oversees the consolidation of the financial information for reporting to the banks and joint venture partners.
• Oversees the accumulation of the financial information for reporting to tax accountants and tax authorities. 
• Oversees F&B accounting and reporting and monitors relations/responds.
• Responsible for liaising with banks, and monitoring compliance with all loan agreements and covenants.
• Oversees the generation of operating and cash flow forecasts for Corporate office and for the banks, as per directed by the Director of Finance.
• Responsible for managing and supporting the annual budget process.
• Oversees capital project budgets and reporting.

Job Highlights

• Performance Incentives
• Gross Salary: $4,000 and above achievable with successful sales performance
• Hybrid Working Model
• Birthday Leave + Medical Benefits

Job Responsibilities

• Meet sales goals and contribute to month-over-month growth
• Possess in-depth product knowledge and be able to deliver a presentation of our solutions
• Take inquiries and requests from customers and address their needs
• Maintain accurate customer’s records and recommend the right products for them
• Represent our brand in a professional, successful manner that results in a positive customer experience
• Coordinate with other members of the team to ensure company standards are being met
• Any other duties as assigned

Job Requirements

• Performance-driven and a team player
• Excellent verbal and written communication skills
• Good interpersonal skills
• Able to communicate with Mandarin speaking customers
• Singaporeans only

Job Description

• Assist with daily marketing administrative support
• Assist in planning creative, effective marketing and communications activities, which include events organization, copywriting and production of marketing materials and preparation of PowerPoint slides
• Assist in liaising with internal and external stakeholders in the execution of marketing initiatives, campaigns and projects
• Assist in managing printing, collation and distribution of marketing materials
• Perform administrative and any other ad hoc duties when assigned

Job Requirement

• Min NITEC in Business/Marketing or related field with at least one year's relevant working experience
• Proficient in MS Office applications
• Basic Knowledge of Adobe Photoshop and Illustrator will be an added advantage
• Able to write and communicate bilingually
• Organized with the ability to assist and follow through on projects
• Must be independent, resourceful and able to multi-task with minimum supervision
• Only Singaporeans may apply

As the Closer in the Sales Account Executive position at Programmer Force (pvt) Ltd., your primary responsibility is to finalize deals and onboard potential customers within the technology and software development sector, with a focus on RegTech and KYC/AML/KYB solutions. You'll leverage your sales expertise to convert qualified prospects into loyal clients, bridging the gap between Marketing and Sales teams. Your success depends on understanding client needs, articulating value propositions, and adeptly closing deals. By employing various sales strategies, negotiating terms, and ensuring client satisfaction, you'll drive revenue growth and foster long-term client relationships in the regulatory technology landscape.(This role is for Singapore Nationals or PR holders only)

Responsibilities:

• Take ownership of closing deals and securing commitments from potential clients within the technology and software development sectors.
• Collaborate with the Marketing and Sales teams to understand client needs and tailor solutions accordingly.
• Manage and nurture client relationships throughout the sales process, ensuring a seamless experience from prospect to customer.
• Utilize sales techniques and negotiation skills to overcome objections and finalize agreements with prospective clients.
• Coordinate closely with internal stakeholders to streamline the closing process and address client concerns effectively.
• Maintain a deep understanding of Programmer Force's products/services and effectively communicate their value to clients.
• Provide regular updates and reports on sales activities, pipeline status, and revenue forecasts to senior management.
• Stay informed about industry trends, competitor activities, and market developments to identify new opportunities and stay ahead of the curve.

Experience and Qualifications

• Proven experience in a sales role, with a track record of success in closing deals and driving revenue growth within the technology sector.
• Strong proficiency in sales techniques, negotiation strategies, and objection handling,
  particularly within technology-focused industries.
• Extensive background in selling to technology-driven organizations, with a deep understanding of client needs and pain points in the software development space.
• Demonstrated ability to convert leads into loyal clients, with a focus on delivering exceptional customer service and building long-term relationships.
• Proficiency with CRM software (e.g., Hubspot) and sales tools to manage pipelines, track activities, and optimize performance.
• Excellent communication skills, both verbal and written, with the ability to convey complex ideas and solutions in a clear and compelling manner.
• Bachelor's degree in Computer Science, Marketing, Business Administration, or a related field.

Great to Have Experience and Qualifications:

• Experience in a closers role within the technology sector, with a strong track record of exceeding sales targets and driving revenue growth.
• Familiarity with software development processes, coding practices, and industry standards, enabling you to understand client requirements and tailor solutions effectively.
• Comfortable with sales cycles ranging from 3-9 months, with the ability to navigate complex deal structures and decision-making processes.
• Knowledge of reseller/system integration channels in cybersecurity or identity management solutions, providing insights into additional revenue streams and partnership opportunities.

Example Objectives:

Success in the Sales Account Executive role in the Closer's role is measured by metrics such as revenue generated, deal closure rates, and client satisfaction scores. Meeting or exceeding sales targets, expanding the client portfolio, and driving repeat business are key indicators of success, along with contributing to the overall growth and profitability of Programmer Force (pvt) LTD. 

#pf

Summary:

• Salary $2000 to $2200
• Mon to Fri, one half Sat a month
• 8.30am to 5.30pm, 8.30am to 12.30pm
• Tai Seng

Job Scope:

• Issue invoice correctly with the in-house system and send to clients
• Tally on the details of the invoice with internal sales department
• Other administrative duties as assigned by superior

Requirements:

• Possess basic computer skills
• No need experience, willing to learn

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Shun Kee (June)
Registration No: R1984521
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

About the role

Reporting to the Business Intelligence Solutions Manager for Asia Pacific, this role will manage a diversified series of projects, assist application development teams in adopting new technology, and plan ongoing maintenance and enhancements for existing systems and frameworks. This is a 1-year contract position.

What you will be doing

• Apply and adapt Project Management best practices: project scoping, planning strategies, milestones and schedules definition, reporting of project status, issue tracking, change control.

• Create and manage BI and analytics solutions that turn data into information supporting decision making: gather, analyze, and document reporting functional and technical requirements.

• Work closely with business stakeholders to make sure data definitions and technical logic specifications align with business requirements.

• Oversee test plan, test cases and test scripts.

• Perform data extractions via SQL and present findings to stakeholders.

• Analyze production problems, realize / recommend data correction.

• Support remote BI users on training and best practices on BI tools, where to find data.

• Maintain user guides and release notes up to date.

The successful candidate

Essential

• At least 3 years experience in Business Intelligence project management (Waterfall and Agile)

• Working experience with any of the following BI tools (ordered by preference): Tableau, Power BI, IBM Cognos Analytics, IBM Planning Analytics, Business Object, Qlikview

• Good knowledge of relational and multidimensional data models (star schemas, cubes)

• Strong skills with SQL (preferably T-SQL)

• Basic knowledge of financial reporting (P&L, BS, CF)

• Good written and spoken English

• Must be able to work collaboratively with cross-functional teams to analyze and understand business needs in order to translate them into report/ dashboard specifications and deliverable solutions

• Self-starter with ability to work independently with minimal supervision and manage own workload

• Proactive, able to suggest improvements of processes, systems, code... and prioritize them

Desirable

• Strong customer focused, team-oriented communication skills with emphasis on building lasting, trusted partnerships through written and verbal communications

• Experience with / knowledge of at least one of the functional areas: finance management, customer relationships and sales, freight forwarding or logistics operations

• Experience with / knowledge of finance (non-banking), transportation or logistics domains

• Experience with / understanding of OLAP solutions and MDX (TM1 especially)

• Willing to work with and learn new technologies

Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12 countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We have big ambitions for the sustainability of our start-up as well as the industry. After a successful expansion last year we are now looking for a RRegional Vendor Operations Manager to help our team in achieving the best results and drive the business forward. This is a great opportunity to join a dynamic company with a vibrant team of individuals who can help you grow with us! 

THE ROLE:

Reporting into the Senior Divisional Manager, the Regional Vendor Operations Manager will be responsible for the growth and performance of our Partner base. 

Your role will include, but is not limited to:

• Onboarding and daily operational management of Partner facilities in your allocated region. This includes, ensuring high quality processing & output and liaising with internal and external stakeholders.
• Smooth out any operational issues with your allocated Partners, in a timely and professional manner, including crisis and escalation management.
• Coordinate with the Partner Operations team to ensure all tasks are completed, and order management is controlled as per the set deadlines.
• Ensure all Partner KPIs are met or exceeded. 
• Ensure monthly Partner catch-ups that address areas such as customer complaint resolutions, pricing/contract negotiations and scalability. 
• Complete weekly Audits for your Facilities and provide clear actionable points to improve processing compliance.
• Implementation of any transformation projects to ensure that all processes, physical requirements and training are completed for your Partner facilities.
• Coordinate with the regional account managers and customer operations team to improve customer satisfaction and quick issue resolution.
• Document management, summarizing processes, learning, and helping to replicate successful models across international markets where needed.
• Work with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships.
• Keep up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
• Ensure adequate processing capacity for orders in your region by scaling current partners or sourcing,, engaging and closing partnership leads, alongside the business development team.

Requirements:

• Minimum 3 years of previous experience in a similar role.
• Excellent communication and relationship-building skills.
• Must be able to conduct presentations, discussions and negotiations with international and external stakeholders.
• Strong negotiation skills, with an understanding of budget restraints.
• Must be comfortable analysing data sets and must possess the ability to express clear, logical thinking.
• Must be organized and a self-starter.
• Ambitious & entrepreneurial.
• Hungry for progression & process-driven.
• A keen eye for detail.
• Should be comfortable multitasking in a high-energy environment.
• Needs to be able to adapt to highly dynamic situations.

Desired, but not essential:

• Experience with Partner acquisition CRMs and/or digital sales.
• Exposure to business intelligence platforms such as Data Studio.
• Experience in working in different markets internationally, with strong cultural awareness.
• 3+ years of experience in a high-growth start-up environment.
• Can ideally demonstrate a highly numerate and commercial mindset. 
• Exposure to dealing and negotiating with commercial businesses. 
• Experience working in/with a busy dry cleaning/laundry business.

Note: Candidates who are Singapore Nationals or candidates with Work Visa can only apply for the role.

Contract:

Full time, 40 hours. 

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Get to know the Role:
It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly multi-skilled leaders who can lift their head above the noise and push us to do what is truly best for our customers. This is you. You will manage highly complex projects working with senior leaders of Grab with the purpose of giving our customers and partners world class support. 
 

The day-to-day activities:

• Explore: Uncover best customer insights through customer research and analytics in order to support decision-making
• Launch: Propose and launch impactful projects that lift the Customers’ and Drivers’ experience to world class levels
• Deliver: Lead cross-functional teams to implement changes at light speed
• Influence: Work closely with senior executive stakeholders to make impact happen
• Shape the customers experience through the best capabilities such as analytics, design thinking, software engineering, agile
• This is everything: You have to be the radical advocate for our customers, laser focused on the quality and the safety of their experience with us above anything else
• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab principles to ensure we are always, always, working in a way that our behaviours would make us proud 

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organizing, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, and training as well as development needs of colleagues.  
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

As Merchandise Manager – Baby, you will spearhead the implementation of our merchandising strategy for your concept across various channels, including online, in-store, and emerging platforms within Region EAS. Leading a dynamic team of merchandising leads, collaborating closely with cross-functional teams such as digital, commercial and visual as well as global counterparts in business units and assortment office, you enhance customer satisfaction, optimize inventory, and achieve substantial revenue growth.​

You are customer centric and sales-driven professional with a strong commercial awareness and salesmanship back-bone. Thriving in a fast pace and agile environment, you love working with the product and to set a plan of how to optimize the supply and demand in line with the global assortment and merchandising strategy. You are leader that strives to strengthen team and foster collaboration across channels, roles and functions, empowering strong collaboration and alignment between channels & teams to become more customer focused.​

Key responsibilities​

• Being a regional expert of your concept, you understand current and future customer demand as well as is the expert on your market, staying up to date with competitive landscape in terms of product, fashion, quality, price and activation.​
• You analyze product data and provide key actionable conclusions to the regional organization, as well as visit physical store and digital platforms regularly to identify potential and follow up on commercial strategy implementation.​
• Driving your concept, securing and optimizing commercial product offer, you maximalize short and long-term profitable growth for your concept in the region by optimizing global assortment strategy, influence price, quantities, income periods, assortment width and managing regional product lifecycle with the assortment team.​
• You optimize net selling by establishing clear commercial priorities per channel, but identifying and acting on the sales opportunities / threats, as well as influencing and executing global product strategy from business units and global merchandising.​
• Set stock freshness targets, strategy for commercial impact, size availability and product activation strategy in and post season; reacting with in and post season inventory management and omni key product categories based on in-season performance.​

What we’re looking for: We are looking for a Senior Marketing Automation Manager, who will be responsible to manage and grow the capabilities and utilization of our Digital Marketing Automation platforms. Eg. Marketo, Litmus, Sitecore etc.

This role requires a technically savvy marketing automation professional, who will collaborate with Intuitive digital marketing channel experts, IT, region marketing, local marketing teams, sales operations, content/creative and customer support teams. Reporting to the Director of Marketing Operations, Asia,  the incumbent will lead business requirements, adoption, and strategic growth of marketing automation across Asia marketing and business teams focused on campaigns, web publishing, email design and deployment, lead scoring, real-time web personalization, behavior and trigger-based activities across the customer journey and alignment with sales effectiveness. The Senior Marketing Automation Manager will drive continuous improvement in marketing automation, A/B and multivariate testing, lead lifecycle optimization, adherence to all privacy policies, and the application of best practices in multi-channel digital automation campaigns.

Primary responsibilities include:

Campaign and Email Automation

• Design, deploy and optimize email campaigns, including email template setup, campaign setup, testing, scheduling, tracking, and measuring campaigns to drive short-term and long-term results
• Work closely with regional legal and regulatory teams to ensure all processes are compliant with country requirements
• Organize events such as tradeshows and webinars in Marketo, including email invitations, reminders, landing pages, and forms
• Integrate Asia specific automation between Marketo-SFDC-WeChat/Line/Kakao as applicable
• Working with our teams in the countries and globally to develop and execute marketing automation strategies within customer journeys, contact management, segmentation, and measurement of success.
• Leveraging data to continuously optimize and improve existing processes and suggest improvements and additions
• Develop automation platform data connections, API integrations, custom objects, and activity tracking as needed to support the countries.
• Develop business processes and governance model for managing Marketo including role definition, workspaces, partition, user rights, licenses, and program folder structures to best support a regionalized working model.

Website Publishing

• Define and execute the website strategy for Asia country websites by bringing them at parity with the US, understanding regional requirements and developing templates and a content roadmap alongside local countries
• Defining the web publishing process for Asia between global, regional and local stakeholders using Sitecore.
• Develop, maintain and publish web pages on internal sites (including country calendars, newsroom, thought leadership,etc.) using Sitecore and support the execution of publishing on external sites
• Integrate forms on website working closely with outbound web and marketing automation teams to ensure correct flow of data to customer relationship management (CRM) system
• Proactively identify opportunities for process improvement for marketing automation programs and integrations. Devise and support projects to integrate marketing technologies.
• Manage system enhancements/upgrades, troubleshoot system issues/bugs, and oversee deployment to the global Corporate and Region marketing teams.

Lead Lifecycle and Campaign, Web Analytics

• Collaborate with marketing, sales, operations, and enablement teams to guide the lead lifecycle process from a regional perspective in addition to aligning our campaign strategies, lead management, nurturing, routing, and scoring initiatives to ensure success in the regions.
• Advise marketing teams on best practices for content, audience segmentation, behavioral triggers, lead scoring, reporting, systems, and marketing tools to launch a successful program
• Report on and measure marketing initiatives through qualitative and quantitative analysis
• Partner with Brand & Creative teams (includes Web, Creative Design, Production and Social Media) to improve data quality, reporting, and segmentation strategies to optimize effectiveness of each channel in support of marketing objectives and program results.
• Overlapping projects with Social and Web Publishing teams including supporting web and social publishing and coordination with countries

Team Summary

The Visa Digital Enablement Platform Product is responsible for the enabling wide range of visa’s value-added services through various digital channels (Mobile App, Web App, SDK, APIs), to help accelerate the digital adoption for Visa Clients globally. This team is also responsible for identifying and building innovation solutions working closely with Technology, Commercialization, Design and Architecture as well as other key stakeholders to ensure the solution can be deployed globally.

What a Sr. Manager, Digital Enablement Platform at Visa:

The Sr. Manager, Digital Enablement platform is responsible for the global product requirement definition, execution, and client enablement of numerous digital initiatives. This role will contribute to the product development of multiple digital products with primary focus on Visa Loyalty Platform and Visa’s Campaign Solutions. 

Reporting to the Director, Digital Enablement Platform in NA, the Sr. Manager, will manage the global product development of a various Digital Enablement and Loyalty Solution and backlog of multiple scrum teams located in Singapore and various team across the globe.

The Sr. Manager will work as part of a Digital Enablement Product team co-located with the Loyalty Engineering team in Singapore but will also leverage scrum teams from other product groups, functions, and geographies, as well as working closely with various platform partners and regional and global counterparts to achieve our revenue and product deployment goals. The role also involves being both an advocate for our partners internally and acting as the partner specialist to Visa clients. You will develop the global solution for client’s problems across regions, ensuring the solutions and their content are easily understandable and consumable both internally and externally.

Why this is important to Visa.

Digital Enablement Platform Solutions are an integral part of Visa’s business across the globe and will expand significantly in terms of importance and financial impact in the coming years.

To increase stickiness and loyalty of our client, it is more important than ever for Visa to develop, deliver and manage a set of capabilities that help our clients adopt digital solution faster and stay relevant in the market.

A key element of delivering for our clients and their consumers is providing solutions ‘where consumers are and in a way that they are motivated to use them – this means ensuring that the solutions we develop are digitally enabled and adopting a ‘digital first’ approach to execution.

Projects you will be a part of:

• Leading Visa’s Loyalty and Digital product development working with various stakeholders across Visa.
• Identify consumer trends, habits and preferences that inform future digital enablement solution development and partnership strategies.
• Development and roll out of Loyalty and digital solutions across all regions.
• Work with Visa commercial partners to ensure the maximum financial and strategic benefit of the partnership, ensuring clear articulation of the value proposition for clients, development of sales kits and go-to-market processes.
• Work with external and internal stakeholders to identify platform enhancements requirements to improve the overall customer experience.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a Category Manager to drive our Luxury Bags business in Singapore.

This person is a data driven category specialist to drive growth for our Luxury Bags Category. This person should be attuned to the needs of our users and be able to break down and solve complex business problems.

This role will report to the Category Director. 

You Will:

• Define the Luxury Bags category strategy. Undertake research and analyse data to deeply understand our category sellers and buyers and translate the insights to plans and communication.

• Grow the category in users and transactions, and generate revenue for the business. Work with stakeholders to set performance targets and ensure we are tracking and progressing to our plans. You will be responsible for P&L of this category.

• Conduct regular detailed analysis into search, browse behaviour, conversion funnels to identify possible areas of improvement of our product,  marketing comms, operations and sales strategy

• Be involved in development of the product, marketing, sales and operations to deliver on targets. Work end to end to build up this business. 

• Partner with product team to understand users needs to ensure we deliver a great user experience and that the needs of the category are addressed in roadmaps

• Partner with Marketing team to ensure that the category value propositions are communicated to our users to achieve business objectives

• Be responsible for defining and maintaining the category catalogue 

• Execute experiments in collaboration with marketing or product teams to validate hypotheses and continually improve customer experience of these categories

• Build and maintain relationships/networks with relevant stakeholders in ways that help to deliver strategies/plans, and with smooth and timely delivery

• Report back to the wider business on category performance on a regular basis

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

No foreign quota available

• Assembly line in factory and production plants.
• Inspecting products, packaging items for shipping, and keeping track of inventory.
• Able to perform Overtime when required by business.

✓ 8.30am - 5.45pm (Monday to Friday)

Location: Pioneer Turn

For interested applicants, kindly click "apply"

EA Personnel Name: Melody Sim
EA Personnel No: R2095899
EA License No: 16C8443