All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Job Description

· Provide foot reflexology and body massage services.

· Ensure high level of service standards.

· Responsible for the maintenance of cleanliness and neatness of the facilities

· Responsible preparing the necessary treatment products, replenishment of products, towels supply etc.

· Handle customer queries and concerns efficiently and politely

Requirements

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Minimum 1 year of relevant experience

· Able to withstand body ordour

· Pleasant personality and hardworking

Benefits

· Attractive salary

· Conducive working environment

Main Responsibilities:

· Providing relevant beauty services, sales ability is required

· Need to perform housekeeping/cleaning of facilities

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Tired of being neglected as a technical incline person?

Come join our sales team! We are looking for an enthusiastic technical person who wants to make a career switch to sales.

Responsibilities & Duties:

• Plan, implement and organize customer visits/meetings to close new sales to achieve sales target
• Develop and maintain a strong business relationships with existing/new customers as well as product principals
• Develop sales and marketing strategies with an action plan to penetrate into new markets
• Source and develop new customer accounts and expand business opportunities
• Keep track of market trends, competitor offerings and conduct regular market updates
• Preparation of proposals, tenders and quotations based on project requirements and close monitoring of project execution to optimize profitability and maximize customer satisfaction.
• Able to market company portfolio to potential customers
• Able to identify, plan and execute new projects
• Able to interact well with all levels of our customer’s organizational structure to ensure projects are being carried out on schedule
• Achieve sales revenue, profitability and sales growth targets set by the Management
• Any other ad hoc duties as assigned by management

Requirements:

• Degree/Diploma in Engineering or equivalent.
• Minimum 5 - 8 years of M&E working experience in the building construction industry, preferably with an electro-mechanical background in Industrial Automation or electrical control sector
• Able to communicate well in English and Chinese as to liaise with relevant counterparts
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management.
• Good in coordination, documentation and analytical skills
• Proficient in Microsoft Office applications
• Possess own vehicle would be an added advantage

• Renowned Bookstore
• Basic $2600 - $3200
• Full Benefits (AWS + Staff Discount)
• 5 days (Rotating off day)
• Multiple Locations Available

Responsibilities:

• Team Leadership: Lead, motivate, and manage staff to achieve key performance targets.
• Inventory Management: Oversee stock levels, replenishment, returns, and ensure proper handling of stock take and random counts.
• Operational Efficiency: Streamline procedures, ensure accurate documentation, and manage store opening, closing, and daily banking.
• Manpower & Budget Management: Plan and oversee store manpower and contribute to budget planning.
• Additional Duties: Support other tasks as assigned by superiors to maintain smooth operations.

Requirements:

• Diploma holder
• Min. 1 year of retail supervisory experience.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

1. To perform registration and scheduling of appointments for patients.

2. To assist other medical staff in the care of patients.

3. To communicate with patients about their healthcare needs, desires and requirements.

4. To attend to patients' enquiries via phone or email.

5. To perform administrative duties such as handling payments, insurance and medisave claims.

Qualifications / Requirements

Singaporean or Singapore PR applicants are preferred.

Able to speak English or Chinese.

Applicants with clinical experience are preferred.

Fresh graduates are also welcome.

Main Responsibilities

• Be responsible to support daily operations in warehouse by ensuring adequate manpower to perform warehouse duties;

• Work with warehouse manager or management appointed staff on daily operation requirement and ensure items are well prepared before logistic arrangement;

• To ensure all inventory transactions are completed within the timelines and maintain stock accuracy;

• Plan and coordinate with Ops team to ensure timely delivery;

• Receive and check items and goods upon arrival in accordance to Company SOP

· Load stock order on trays/pallets into Van/ Truck

· Monthly stock balance checking and monitoring

· To report any issues pertaining to safety, quality or hygiene to superior immediately upon discovery

· Suggest improvements to eliminate hazards, feedback on inadequacy of operational control, risk assessment and safe work procedure

· Maintain general housekeeping of warehouse

· Collect, deliver and distribute goods to various outlets in a timely manner

· Ensure quantity of goods before loading to vehicle

· Loading & Unloading

· Allocation of stocks

· Ensure timely delivery of stocks to outlets

· Assist in collection of fresh seafood and distribution of seafood to customers (mostly in the West area)

· Basic picking and loading of goods into van with fridge / chiller type

· Provide quality service and timely dispatch of orders

· Maintain good working relationships with all external parties

· Collection of cash payments and return to HQ

· Basic cleaning and maintenance of vehicle

· Basic invoice / records updating

· Basic administration duties

· Performs other job-related functions as and when required by superior

Requirements

· Able to operate pallet jack;

· Basic Computer literacy

· Ability to communicate eloquently and effectively

We are looking for a dental assistant/clinic receptionist with a positive attitude and willingness to learn.

Job scope as a dental assistant will include:

- preparing instruments and equipment for dentists

- sterilising equipment and general upkeep of the clinic

Job scope as a clinic receptionist will include:

- registering patients

- scheduling patients for doctors

- collecting payment

- discharging patients

Please contact us if interested!

• Basic knowledge on Accounting (AP,AR)
• Check and verify suppliers' invoice before input into system
• Update of daily collection ledgers
• Maintain proper accounting records
• Assist in issuing sales invoice and official receipt
• Track vouchers and maintain voucher tracking list
• Any other ad-hoc duties as assigned

Responsibilities:

Fees and Other Payments

• Collect and follow up with parents on monthly student care fees
• Prepare receipt for payments
• Submit fee collections and relevant documents to HQ Finance
• Collection of holiday outings fees and prepare relevant documents

Enrolments / Withdrawals

• Handle parents’ enquiries, process students’ enrolment / registration and withdrawal
• Collect and verify all necessary documents, including SCFA subsidy documents (subject to eligibility)
• Ensure all students’ information are recorded and filed accurately

Filing & General Administration

• Prepare, maintain and file accurate records of students’ attendance / enrolments / withdrawals / SCFA subsidies and MPP sessions
• Update students’ files, ensuring confidentiality and compliance with data protection regulations
• Prepare staff meetings minutes and put up notices, etc
• Conduct monthly stock check for Centre’s items, e.g. uniform, stationery, food necessity, etc
• Prepare requisition orders for Centre’s items, e.g. uniform, stationery, food necessity, etc
• Handle and process internal and external correspondences (phones, emails, letters and documents, etc)
• Maintain a well-organised, safe and clean Reception Area

Others

• Daily supervision of students’ safety
• Assist in classroom duties as and when required
• Assist in all Centre functions / events and other administrative support as and when required
• Any other duties or projects assigned by the Centre Manager / Senior Teacher

Requirements:

• Minimum GCE ‘O’ Level
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• Preferably with 1-year work experience in educational industry and familiar with LittleLives system advantageous
• Candidate with prior experience from student care centre will be an advantage
• Good team player with interpersonal, communication, organizational and multitasking skills
• Patient in dealing with children

Working hours: Monday to Friday: 12.30pm to 7.00pm

• Basic knowledge on Accounting (AP,AR)
• Check and verify suppliers' invoices before input into system
• Update of daily colelction ledgers
• Maintain proper accounting records
• Assist in issuing sales invoices and official receipt
• Track vouchers and maintain voucher tracking list
• Any other ad-hoc duties as assigned

• Basic knowledge on Accounting (AP,AR)
• Check and verify suppliers' invoices before input into system
• Update of daily colelcxtion ledgers
• Maintain proper accounting records
• Assist in issuing sales invoices and official receipt
• Track vouchers and maintain voucher tracking list
• Any other ad-hoc duties as assigned

About DDB Group Singapore – DDB Group is one of the biggest global advertising networks with offices in over 90 countries. Singapore is the regional hub for global, regional and local clients such as Exxon, Unilever, OPPO, Samsung, Tencent and DBS Bank. It comprises DDB and its specialist T-divisions in digital, data, e-commerce and brand research. We combine market intelligence with human insights to produce exceptional marketing for our clients’ business advantage. We are the regional headquarters for the network across Asia.

Responsibilities:

Reporting to the Account Director, the Senior Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Control the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency
• Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

• 3 - 4 years of account management experience in a creative agency (preferable), or equivalent experience you deem more compelling
• A bachelor's degree or higher
• A passion for digital and marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Proficient in Microsoft Excel and Microsoft PowerPoint

Sales Manager

We are looking to employe a highly driven sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing sales manager should be able to achieve excellent customer service at all times.

Responsibilities

Achieve growth and hit sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Implementing new sales plans
Present sales, revenue and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status
Identifying opportunities and strategies to increase sales.

Requirements and skills

Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
Committed to continuous education through workshops, seminars and conferences
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
Proven ability to drive the sales process from plan to close
Strong business sense and industry expertise
Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
The ability to understand and follow company policies and procedures.
The ability to work under pressure.
Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Day-to-day marketing: Manage and execute the marketing activities of our offices in Southeast Asia and Australasia – currently Singapore, Sydney and Brisbane.
• Regional Strategy: Develop and tailor marketing strategies specific to the Southeast Asia and Australasia markets, ensuring the localisation of channels, content, and campaigns for optimal engagement.
• Email marketing: SSend mass email campaigns for a range of products and services, to our database, using SalesForce to create audiences, build emails, and schedule campaigns.
• Print & Promotional marketing: Manage the production and stock of local prints, promo items and clients' gifts. 
• Exhibitions and events: Research relevant events in the Southeast Asia and Australasia region and assist the Head of Events to organise.
• Digital marketing: Assist the Performance team with web advertising, including Baidu, display ads, re-marketing, and analytics.
• Report local marketing activity to London.
• Budget and manage the local marketing spend.
• Research and source local suppliers when necessary.

The Regional Sales and Marketing Manager is primarily responsible for strategizing, planning and executing for business growth. The job holder manages the Principal to develop new customer segments, create demands, identify opportunities, source for leads, engage the prospects, follow through and secure the deals to meet/exceed the sales targets, as well as to engage, train, service and support the customers and users on an on-going basis.

The Regional Sales and Marketing Manager also works closely with the Group Directors to drive and foster a culture of accountability, performance, excellence, innovation and continuous improvement.

RESPONSIBILITIES

1. Strategic Development and Sales Management

• Drive the pursuit of the company’s mission, vision and core values to foster a committed, competent and growth-oriented workforce.
• Strategise and plan for business growth to achieve the overall financial performance targets and sales targets for various products relevant to different regions.
• Drive a culture of effective cost management and resource optimisation.
• Lead change management in an integrated manner, lead transformation projects and deal with issues to improve organisational agility and performance.
• Foster strategic business partner relationships with stakeholders to further the Group’s business objectives

2. Branding, Marketing and Products Development

• Oversee the organising of marketing and promotion events and activities, education and collaboration with Key Opinion Leaders and suppliers.
• Formulate demand creation strategies and new product service offerings, sharpen sales channel utilisation and lead new business initiatives to improve revenue streams and meet market demands
• Continually engage customers and users to understand their evolving needs and introduce new products and solutions to meet their needs.
• Lead the scanning and assessment of industry developments, competition landscape customers’ evolving needs, government initiatives and regulatory changes to identify and seek business opportunities.
• Conceptualise and decide on branding matters, marketing positioning and communications, as well as review and approve marketing materials/collaterals
• Support and facilitate the country directors and business unit managers to formulate and execute sales plans and activities
• Continually review the portfolio of solutions and products and decide on initiatives to boost sales, maintain profitability or enhance customer stickiness
• Identify, source and introduce new solutions and products that are of interest and value to customers.
• Lead the launch plans, training & competency assessment to support the roll out of new products

3. Process Efficiency and Adoption of Technology

• Provide oversight and direct the improvement of business processes and work procedures to raise productivity and efficiency
• Direct and oversee implementation of customer relationships management and process improvement projects, jointly with the local Offices
• Critically oversee cost management ensuring that resources are optimally utilised, wastages are minimised, and inventory is moving and at optimal level.
• Drive the identification and implementation of new technologies to enhance business

REQUIREMENTS

• Degree in Business Management or Healthcare related discipline
• Minimum 10 years of relevant working experience in commercial role with at least 3 years in a manager role
• Familiarity with the medical devices
• Leadership and managerial skills and experience

If you are keen to develop a career and make a mark in the medical sector within a dynamic and fast-scaling organization, and also to make a difference in the medical industry, we invite you to apply online with a comprehensive resume.

We regret to inform that only shortlisted candidates will be contacted

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

The Business Marketing Manager MR, APAC Market is responsible to execute the go-to-market strategy and to ensure commercial success for the MR business within APAC.

You are responsible for

• Owning Customer experience (CX) and Customer lifetime value (CLV), customer satisfaction for the MR business in the APAC region
• Enabling commercial success of the MR business in the APAC region
• Ensuring enablers are in place from the business / category to realize commercial plans
• Executing Go-To-Market approach and growing plan for the APAC region or imaging business combination leveraging partners and exploring alternative business models with customers
• Identifying changing regional situations or in region competitor moves and appropriate responses in region
• Supporting strategic deals for the business in zone
• Leading the modality sales specialists and clinical team in zone for MR
• Developing and implementing sales account strategies in cooperation with the Key Account Managers (KAMs) to meet financial and customer objectives
• Managing performance, forecast, markets trends, competition and growth opportunities

Goals to be achieved:

• Customer satisfaction, CX and CLV according to plan
• Operational excellence (meeting CSG, OIT according to plan with accurate forecasting)
• Regional growth plan realized (milestones, deliverables, metrics incl. MS ambitions on track)

To succeed in this role, you’ll need a customer-first attitude and the following

• Extensive commercial leadership experience with proven results in the APAC Region;
• Experience within the Radiology/imaging domain and demonstrated understanding of the business value chain and key drivers;
• Solid experience in defining and deploying strategic plan with proven impact;
• Strong track record in building and leading high-performing and diverse teams;
• Strategic business acumen and strong customer focus;
• Demonstrated ability to lead transformational change;
• Broad international background and adaptative leadership style to connect and lead effectively across different cultures;
• Operational excellence and persistence in order to deliver the plan;
• Empathic leadership and ability to connect and inspire across a range of internal/external stakeholders;
• Strategic and business acumen;
• Operational excellence (and persistence in order to deliver on plan);

Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

ABOUT YOUR ROLE :

The Market Development Manager (ASEAN) will be responsible, as a part of a team, for driving top line growth and developing new business opportunities utilizing a full suite of Avery Dennison Smartrac RFID solutions and products for multiple focus industries, including Retail, Healthcare, Logistics or Ecommerce.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Lead, enable and own responsibility for execution and sales results for the including Retail, Healthcare, Logistics or Ecommerce.
• Identify and develop long-term strategic business opportunities. 
• Develop and maintain working relationships with line-of-business partners at the customers’ organization. 
• Act as a business innovation lead for customers’ and prospects’ strategic digital identity initiatives supporting, for example, Supply chain transparency including Retail, Healthcare, Logistics or Ecommerce.
• Develop trusting, lucrative business relationships with key decision makers as a proponent of RFID technology integration initiatives.
• Work with prospective customers to identify unmet needs, and present compelling solutions. 
• Communicate and link key value propositions and differentiators to customers with Avery Dennison Smartrac solutions set.
• Initiate, determine, and present ROI business case analysis. 
• Craft customized go-to-market strategies for regions and individual customers. 
• Stay abreast of industry trends by attending trade shows, events and staying on top of market insights as well as global branding trends. 
• Build a positive relationship with key influencers and foster healthy ecosystem partner communities.
• Incorporate knowledge of the industry to engage with ecosystem partners to develop market right products, support materials and pricing recommendations across RFID solutions.
• Collaborate with other Avery Dennison business units to identify and evaluate opportunities that convert into “land and expand” outcomes.
• Support the creation of Sales training content and tutorials for the internal and external partners.
• Identify, assess, develop and manage new programs and new business opportunities leading to successful commercialization efforts. 

What you get to do in this role:

• Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
• Work with regional sales managers to prioritize regional Solution Consulting efforts
• Assign resources to sales opportunities, and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organization
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

Essential Duties and Responsibilities:

• Uphold the confidentiality, integrity, quality, technical, health and safety aspects of the company.
• Perform routine testing on incoming samples within stipulated holding time, requirement and protocol applicable to requested test
• Participate and pass any required proficiency test and interlaboratory analysis
• Assist in reviewing SOPs, should there be any updates
• Preparation of general laboratory work like media and perform housekeeping to maintain the cleanliness of the laboratory, equipment and apparatus
• Maintenance of small equipment such as balance & pH meter to ensure optimum performance
• Perform all required and tasked internal QC duties
• Convey difficulties and problems to the next level of hierarchy (Microbiologists or Senior Microbiologists)
• Extra tasks and jobs as required by Senior Microbiologists and/or Lab Manager

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Position 1:

Job Responsibilities:

1) Technical Market PDI & Field Support / Flying Doctor

• Provide daily, technical & diagnostic support to all importers / retailers within the Asia Pacific region to meet the customer promise
• Execute remote assistance / flying doctor function, supporting the markets with on-site vehicle diagnostics and fault finding by analysing & interpretating complex technical data from multiple sources (travel required at short notice

2) High Voltage Regional Expert

• Manage and supervise the High-Voltage Battery repair concept, incl. working on live systems (High Voltage Expert), handling critical batteries at the dealerships and preparing markets for introduction of Battery Electric Vehicles
• Provide market support in regards to Home charging preparation and solutions for BEV/PHEV

3) Management of Technical KPI's & Internal Processes inc PCC / Early Life & Japan PDI Centre

• Monitor & assess technical KPI's and provide the Aftersales Operations Manager with key information & specific retailer action plans, ensuring retailer achievement of agreed targets across the technical KPI's
• Report and manage dealer Technical competence improvement plans in conjunction with all key business stakeholders
• Responsible for Quality monitoring and report deviations in the area of (Chassis/Powertrain /Electrical / Body & Trim) to support Aftersales’ Priority Customer Concern (PCC) process. To be responsible for developing dealer Technical competence improvement plans in conjunction with all key business stakeholders relative to these areas
• Primary responsibility for the resolution of all technical concerns raised at Japan Regional PDI Centre

4) Management of Active Damage Management (Body & Paint) & Cyber Security

• Manage and supervise all activities linked to Active Damage Management, such as body and paint shop assessments
• Support and manage cyber security within the region including implementation of processes / technical solutions & reporting measures

5) Workshop Equipment, Special Tools & After Sales IT System Support

• Provide market support for special tools and workshop equipment, as well as Bentley After Sales IT systems
• Moderate and manage the implementation of new repair manuals, Technical Information and Technical Circulars between BML and the markets

6) Ownership & support for technical strategic projects

• Support BML & Regional Office in various projects and assignments
• Provide the key technical interface back to Central Product Support Team in the HQ

Position 2:

Job Responsibilities:

1) Product Support

• Provide technical product support to importers via DISS Monitor Level 2
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

2) Technical Problem Investigation

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• If necessary, initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered

3) Competency Identification and Development

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training

4) Training/Qualification/Conference

• Actively organise and prepare technical training / qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

5) Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

6) Technical Problem Investigation

• Investigate technical problems and provide technical product support to importers
• Monitor product quality performance and report deviations to Audi AG

7) DISS Management

• Manage DISS for Conventional engines and transmissions topics, providing high-level support for the APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved

8) Field Monitoring and Problem Elimination Process

• Analyse monthly warranty and Tableau/AQUA/SQA reports to identify new technical problems in the region
• Initiate affected markets to kick off problem elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

9) Product Support Coordination

• Arrange video conferences with regional importers for product support discussions and escalation meeting preparation, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

10) Market Liaison and Mentorship

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor the development of importer performance KPI (STLI) for mentored markets, coordinate coaching as needed

11) Performance Review and Training

• Support relevant markets with performance reviews of KPIs and data analysis
• Identify product support competence at the importer level and coordinate necessary coaching
• Provide high-level trainings to enhance competence levels at identified importers

Job Requirements:

• Degree/Professional level in Technical disciple or equivalent
• With at least 8 years relevant experience in, Automotive Engineer or Automotive Technician/Electrician with Group Brands advantage
• Basic budget tracking and control
• Experience in timely, accurate diagnosis & logical problem solving methodologies
• Experience of working to challenge targets and tight deadline under pressure
• Customer service orientated ethos and proven track record of excellent customer satisfaction
• Self-motivated and driven to achieve targets and deadlines
• Good communication and presentation skills with adequate experience in steering and managing multicultural markets
• Good knowledge of MS Office, SAP systems, VW group systems
• Knowledge in foreign language; German, to communicate with HQ colleagues
• Require to travel internationally

Please note that only shortlisted candidate(s) will be notified.

Job Description:

• Managing the design and coordination of a team of M&E coordinators, Engineers, and BIM modellers.
• Liase with consultants on matters relating to all M&E works.
• Participate in technical meetings and site meetings.
• To assess and resolve any technical or site issues related to M&E drawings and M&E work with consultants and subcontractors
• On-site supervision of work progress
• Maintaining schedules and coordinating the work of subcontractors.
• Assist in finalising accounts of MYE Sub-contractors.

Job Requirements:

• Degree or Diploma in Engineering or Construction related degree
• At least eight (8) years of relevant experience as M&E Manager in large scale projects is an advantage
• Highly motivated, independent, initiative and responsible.
• Great communication and interpersonal skills.