Job Purpose:

To support the Program Manager in strengthening existing customer relationships and ensuring smooth day-to-day operations, which include New Product Introduction (NPI), Order Administration, BOM Management and Planning.

Job Description:

1. Customer Relationship Management

• Build and maintain strong relationship with customers by identifying and assessing customers’ current and future needs
• Timely fulfilment of customers’ orders or communication of schedule revision
• Liaise with internal departments to ensure orders will be fulfilled on time
• Respond to all customers’ inquiries promptly
• Prepare and provide reports and proposals to customers as required
• Support customers’ audits and visits when necessary

2. New Product Release

• Responsible for ECN (Engineering Change) and new BOM (Bill of Material) management, which includes item master creations.
• Ensure that all ECNs and BOMs are cross checked before releasing it and any ad hoc amendment to the BOM through internal ECN or waiver
• Manage FAA (First Article Approval) submission and approval.
• Define Production Routing Guide for manufacturing
• Ensure packing handling units (carton & palletization) are defined accordingly
• Maintain customer part numbers in ERP system
• Manage EOL (End of Life) of products.
• Handles new customer requirement that involves ERP system update and UAT
• Work together with manufacturing engineer & production to define the relevant process or packing instruction
• Maintain the relevant documents pertaining to BOM management, which includes work instruction, sticker placement
• Interface customer with respect to NPR, ECN, and FCS launch management
• Prepare samples for customer review/approval
• Prepare and participate in customer audit on new SKUs or artwork
• Create BOM structure for all new product release from sketch and maintain item, BOM, ECN and void in customer's SAP as per customer requirements

3. Report and Masterlist Tracking

• Ensure FAA Tracking List and BOM masterlist are well maintained
• Prepare launch tracking report
• Prepare QBR data on relevant sections
• Prepare weekly/ monthly reports as requested by customers and management

4. Order Processing

• Acknowledge and process sales orders, coordinate with various departments and related parties to fulfil order
• Prepares samples, price estimates and quotations within customer’s expectations and timeframe
• Creates work orders for production and replacement work orders if necessary
• Ensure prompt billing of invoices and assist in overdue payment collection
• Manage customer’s product content effectively

5. Material Planning

• Plan and make purchase requisition for necessary materials to ensure materials availability in meeting production needs while minimizing inventory holding/costs
• Manages inventory level for raw materials, work-in-progress and finished goods
• Analyse order trends and prepare forecast schedule to material planner

6. Productivity and Innovation

• Identify potential improvement initiatives
• Implement feasible improvement initiatives to enhance effectiveness, efficiency and/or economy

Job Requirements:

• Diploma/Degree in Business Administration, Supply Chain Management or other relevant fields
• 1 – 2 years of experience in operations/supply chain environment (Program Administrator)
• 3 – 5 years of experience in operations/supply chain environment (Senior Program Administrator)
• Strong interpersonal skills with good presentation and communication abilities
• Independent and proactive, with strong customer service orientation.
• Experience in printing and packaging industry will be an added advantage
• Knowledge in MRP and SAP systems will be added advantage

Main Responsibilities

• Be responsible to support daily operations in warehouse by ensuring adequate manpower to perform warehouse duties;

• Work with warehouse manager or management appointed staff on daily operation requirement and ensure items are well prepared before logistic arrangement;

• To ensure all inventory transactions are completed within the timelines and maintain stock accuracy;

• Plan and coordinate with Ops team to ensure timely delivery;

• Receive and check items and goods upon arrival in accordance to Company SOP

· Load stock order on trays/pallets into Van/ Truck

· Monthly stock balance checking and monitoring

· To report any issues pertaining to safety, quality or hygiene to superior immediately upon discovery

· Suggest improvements to eliminate hazards, feedback on inadequacy of operational control, risk assessment and safe work procedure

· Maintain general housekeeping of warehouse

· Collect, deliver and distribute goods to various outlets in a timely manner

· Ensure quantity of goods before loading to vehicle

· Loading & Unloading

· Allocation of stocks

· Ensure timely delivery of stocks to outlets

· Assist in collection of fresh seafood and distribution of seafood to customers (mostly in the West area)

· Basic picking and loading of goods into van with fridge / chiller type

· Provide quality service and timely dispatch of orders

· Maintain good working relationships with all external parties

· Collection of cash payments and return to HQ

· Basic cleaning and maintenance of vehicle

· Basic invoice / records updating

· Basic administration duties

· Performs other job-related functions as and when required by superior

Requirements

· Able to operate pallet jack;

· Basic Computer literacy

· Ability to communicate eloquently and effectively

Summary:

• Basic salary up to $3000
• Performance bonus
• Location: Changi
• 5 days work week
• HR related training and guidance will be provided
• Sponsored extra HR related courses
• No relevant experience welcome to apply!

Key Responsibilities:

• Work closely with employment agencies and source for good candidates
• Perform interview and select the right candidate for the company
• Follow MOM rules and regulations for employment
• Keep record of staff leaves
• Handle office administrative tasks and office purchase
• Upkeep company's assets
• Other related ad-hoc duties

Key Requirements:

• Able to attend HR related courses when required
• Bilingual in Mandarin language to deal with Mandarin speaking clients
• Candidates without relevant experience but keen to learn are welcomed

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are looking for a dental assistant/clinic receptionist with a positive attitude and willingness to learn.

Job scope as a dental assistant will include:

- preparing instruments and equipment for dentists

- sterilising equipment and general upkeep of the clinic

Job scope as a clinic receptionist will include:

- registering patients

- scheduling patients for doctors

- collecting payment

- discharging patients

Please contact us if interested!

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Ready to immerse yourself in the exciting world of DHL?

We are currently looking for passionate professional to join our Regional Customer Services team. Join us and bring your expertise on board!

As a Regional First Choice Manager, your role purpose is to:

• Lead the development and implementation of the First Choice Approach to foster a continuous improvement culture at both regional and country levels.
• Promote the First Choice philosophy and mindset, embedding it into daily operations to establish the company as the preferred choice for customers.
• Drive and support First Choice initiatives aimed at enhancing customer experience, improving business processes, increasing work efficiency and productivity, and adding value to DHL's service offerings.
• Identify insights and coordinate service improvements with senior leadership across various functions and networks.
• Detect key business deficiencies and implement improvement initiatives across different functions at regional and country levels to deliver superior service quality, retain customers, and drive growth.
• Monitor the utilization of various First Choice Tools to achieve First Choice certifications and develop effective improvement plans to enhance service quality.
• Lead, coach, train, and serve as the knowledge expert in the First Choice Approach, developing country leaders, Advisors, and Senior Advisors.
• Represent the APEC region and contribute ideas and insights to the Global First Choice committee, aiding in the development of key performance indicators, identifying technology support requirements, enhancing products and solutions, and improving the effectiveness of the First Choice management tool.

Key tasks include:

• Collaborate with global and regional business functions to implement a customer-centric strategy and governance framework aimed at building customer loyalty while balancing service quality and cost.
• Lead and drive initiatives to enhance customer loyalty by providing top-tier service standards, establishing and maintaining a competitive advantage.
• Ensure the proper establishment of First Choice teams in each country, allocate appropriate resources, and utilize these teams to identify operational shortfalls and drive improvements to enhance customer and employee experience.
• Leverage customer feedback and quality measurements to identify improvement opportunities, challenge leadership teams on the application of First Choice Tools at regional and country levels.
• Provide insights and drive countries to develop and prioritize initiatives, facilitating their execution to achieve optimal business outcomes.
• Evaluate the impact and potential of initiatives, translate successful solutions into country standards, support deployment across the APEC network, and facilitate best practice sharing and collaboration.
• Conduct First Choice Country Reviews to identify strengths, best practices, and areas for performance improvement, driving customer satisfaction and operational effectiveness.
• Serve as the Subject Matter Expert (SME) for the First Choice approach and methodology, enhancing knowledge management and best practice exchange in the APEC region.
• Develop a talent pool and nurture the First Choice Leads/Advisors community to further drive the continuous improvement culture in countries.
• Refine and adjust standard trainings and trainer instructions in collaboration with Global First Choice, and conduct train-the-trainer sessions for country-based Advisors.
• Coach Process Owners, Champions, and Advisors to effectively utilize DMAIC, perform complex data analysis/trending, and derive sustainable solutions.
• Maintain strong communication lines with Global and Country teams, ensuring that suggestions/requirement from the APEC region regarding the First Choice approach, framework, and tools are considered.

Requirements:

• Tertiary qualifications in a business-related area.
• Minimum 8 years of professional, operational and management experience
• Excellent Analytic, numeric, written and oral communication skills
• Computer, MS Office proficiency
• Be a black belt Six-Sigma
• Training / Facilitating skills, self-motivated and resourcesful
• Project Management and Change Management skills

• Basic knowledge on Accounting (AP,AR)
• Check and verify suppliers' invoices before input into system
• Update of daily colelcxtion ledgers
• Maintain proper accounting records
• Assist in issuing sales invoices and official receipt
• Track vouchers and maintain voucher tracking list
• Any other ad-hoc duties as assigned

• Basic knowledge on Accounting (AP,AR)
• Check and verify suppliers' invoice before input into system
• Update of daily collection ledgers
• Maintain proper accounting records
• Assist in issuing sales invoice and official receipt
• Track vouchers and maintain voucher tracking list
• Any other ad-hoc duties as assigned

Responsibilities:

Fees and Other Payments

• Collect and follow up with parents on monthly student care fees
• Prepare receipt for payments
• Submit fee collections and relevant documents to HQ Finance
• Collection of holiday outings fees and prepare relevant documents

Enrolments / Withdrawals

• Handle parents’ enquiries, process students’ enrolment / registration and withdrawal
• Collect and verify all necessary documents, including SCFA subsidy documents (subject to eligibility)
• Ensure all students’ information are recorded and filed accurately

Filing & General Administration

• Prepare, maintain and file accurate records of students’ attendance / enrolments / withdrawals / SCFA subsidies and MPP sessions
• Update students’ files, ensuring confidentiality and compliance with data protection regulations
• Prepare staff meetings minutes and put up notices, etc
• Conduct monthly stock check for Centre’s items, e.g. uniform, stationery, food necessity, etc
• Prepare requisition orders for Centre’s items, e.g. uniform, stationery, food necessity, etc
• Handle and process internal and external correspondences (phones, emails, letters and documents, etc)
• Maintain a well-organised, safe and clean Reception Area

Others

• Daily supervision of students’ safety
• Assist in classroom duties as and when required
• Assist in all Centre functions / events and other administrative support as and when required
• Any other duties or projects assigned by the Centre Manager / Senior Teacher

Requirements:

• Minimum GCE ‘O’ Level
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• Preferably with 1-year work experience in educational industry and familiar with LittleLives system advantageous
• Candidate with prior experience from student care centre will be an advantage
• Good team player with interpersonal, communication, organizational and multitasking skills
• Patient in dealing with children

Working hours: Monday to Friday: 12.30pm to 7.00pm

• Basic knowledge on Accounting (AP,AR)
• Check and verify suppliers' invoices before input into system
• Update of daily colelction ledgers
• Maintain proper accounting records
• Assist in issuing sales invoices and official receipt
• Track vouchers and maintain voucher tracking list
• Any other ad-hoc duties as assigned

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

Role Summary:
As the Product Owner, you will act as the bridge between business stakeholders and the development team. You’ll own the product roadmap, prioritise features, and ensure that our solutions meet both customer needs and business goals. This is an exciting opportunity for a strategic thinker who thrives in a fast-paced, collaborative environment.

Key Responsibilities:

Product Vision & Strategy:

• Collaborate with stakeholders to define the product roadmap and align it with company objectives.
• Maintain a deep understanding of market trends, customer needs, and competitive landscape to inform product strategy.

Backlog Management:

• Translate business requirements into clear, actionable user stories and acceptance criteria.
• Prioritise and refine the product backlog, ensuring alignment with business goals and technical feasibility.
• Make trade-off decisions between scope, budget, and time while managing stakeholder expectations.

Collaboration with Development Teams:

• Work closely with the geographically distributed engineering team to deliver high-quality, scalable features.
• Participate in sprint planning, daily stand-ups, and retrospectives to provide clarity and remove roadblocks.
• Ensure delivered features meet acceptance criteria and are released on time.

Stakeholder Communication:

• Act as the primary point of contact for internal teams, including sales, marketing, and customer support.
• Communicate product updates, roadmaps, and release plans to stakeholders.

Customer Focus:

• Engage with customers to gather feedback, understand pain points, and identify opportunities for improvement.
• Prioritise features that enhance customer satisfaction and retention.

Metrics & Performance:

• Define and track key product performance metrics (KPIs) to evaluate success.
• Continuously iterate on the product based on data-driven insights and customer feedback.

Qualifications:

• At least 8 years of software industry experience and minimum of 5 years proven experience as a Product Owner, Product Manager, or similar role in a B2B SaaS product environment.
• Strong expertise in product management methodologies and techniques, such as Agile, Lean, User Stories, A/B-testing, design thinking…
• Experience working with geographically distributed cross-functional teams in the APAC region.
• Deep proficiency in data-driven decision making, analytics integration and user research, with a strong understanding of user-centered design principles.
• Excellent communication and presentation skills, with the ability to inspire and motivate cross-functional teams and influence stakeholders.
• Familiarity with tools like Jira, Confluence, or similar project management software.
• Knowledge of the data security & compliance market is a strong plus.
• Knowledge in cloud, databases, software security and machine learning / AI would be an asset
• Experience of building a solution from scratch is a strong plus.
• A University degree in Computer Science, Business, or related field.

If you’re passionate about driving product success and delivering value to customers, we’d love to hear from you!

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Job Description

· Provide foot reflexology and body massage services.

· Ensure high level of service standards.

· Responsible for the maintenance of cleanliness and neatness of the facilities

· Responsible preparing the necessary treatment products, replenishment of products, towels supply etc.

· Handle customer queries and concerns efficiently and politely

Requirements

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Minimum 1 year of relevant experience

· Able to withstand body ordour

· Pleasant personality and hardworking

Benefits

· Attractive salary

· Conducive working environment

Main Responsibilities:

· Providing relevant beauty services, sales ability is required

· Need to perform housekeeping/cleaning of facilities