You will be supporting the day-to-day full spectrum of HR operations and strategic matters which cover employee engagement, employee relations and retention, performance and development management, compensation and payroll management, HR Policies & Procedures, and coaching leaders and managers to deliver people management capabilities to support business growth strategies.

Supporting the HR Manager, you will need to identify and deliver HR strategies to support business goals and drive results with the responsibility for HR functions.

This role involves a combination of tasks which includes administrative and coordination activities, talent management responsibilities and support to HR initiatives to promote a positive work environment

Role & Responsibilities

Main scope:

• Provide HR guidance and support to business/stakeholders on matters concerning employees, organisational operations and talent management.
• Conduct talent assessments to identify high-potential employees and emerging leaders.
• Collaborate with senior stakeholders to identify critical skills and competencies required for various roles.
• Coordinate training logistics, including scheduling, venue selection, and materials preparation.
• Evaluate training effectiveness through feedback analysis and performance metrics.
• Create and build e-learning content to enhance training initiatives.
• Facilitate career development discussions between employees and managers to identify growth opportunities.
• Develop career paths and succession plans for key positions to ensure continuity and readiness for future leadership roles.
• Provide guidance and support to employees in setting and achieving their career goals.
• Implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.
• Support in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Provide training and support to managers and employees on performance management best practices.
• Utilise advanced data analytics techniques to gather and dissect data pertaining to talent metrics, training efficacy, and employee engagement to facilitate informed decision-making processes.
• Generate comprehensive reports detailing HR metrics, talent management insights, and the impact of training initiatives, tailored for presentation to senior stakeholders and management, to foster a data-driven approach to strategic planning and decision making.
• Assist in the planning, coordination, and execution of HR transformation initiatives aimed at improving HR processes and systems.
• Willing and able to support in the following IF required:
• Manage the full employee life cycle from onboarding to off-boarding, ensuring compliance with local legislation and company policies.
• Prepare and manage HR documents such as employment contracts, onboarding materials, and HR policies.
• Handle routine HR inquiries and provide information to employees regarding HR policies and procedures.
• Willing to support end-to-end recruitment activities, including sourcing candidates, arranging interviews, interviewing, and managing job offers whenever required.
• Support the administration of employee benefits welfare and benefits.

Qualifications:

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 7 years of relevant experience in HR, including 2 years in a business partner role with demonstrated emphasis on utilising data analytics for strategic decision-making.
• Comprehensive knowledge of HR functions, covering compensation & benefits, employee relations and engagement, performance management, talent management, executive / tech training, internship, and scholarship management.
• Understanding of relevant labour policies, employment laws, and legislation.
• Proficiency in MS Office suite applications, including MS Excel, MS Word, MS PowerPoint, and HR/TM systems.
• Excellent communication, interpersonal, and influencing abilities.
• Strong proficiency in analytical thinking, problem-solving, and decision-making.
• Capacity to think innovatively and outside conventional boundaries.
• Proven track record of effective independent and collaborative work with diverse stakeholders.
• Possesses high standards of professionalism, integrity, and confidentiality.
• Strong organisational and time management skills, adept at multitasking and prioritisation.
• Strong adaptability to change and openness to new technologies and processes.
• Proactive and resourceful team player with meticulous attention to detail.
• Possesses digital acumen and data savviness.
• Ability to handle sensitive and confidential information discreetly.
• Mature temperament, demonstrates initiative, independence, and a robust sense of responsibility.
• Thrives in dynamic environments and uncertain situations.
• Strong interpersonal, communication, and coaching skills.
• Empathetic and people-oriented nature.

Desirable Personal Traits

Analytical: The ability to approach problems logically and analytically, especially in interpreting HR metrics and analytics.

Innovative: Capacity to think creatively and outside conventional boundaries to address HR challenges.

Proactive: Taking initiative and being proactive in driving data-driven HR initiatives forward.

High standards of professionalism, integrity, and confidentiality: Demonstrates ethical behaviour and maintains confidentiality in handling sensitive HR data.

Strong organizational and time management skills: Ability to effectively manage multiple tasks and prioritize workload.

Adaptable to change: Open and adaptable to new technologies, processes, and changing business needs.

Resourceful: Proactive and resourceful in finding solutions to HR challenges.

Empathetic and people-oriented: Empathetic and understanding towards others, especially in driving employee engagement and development initiatives.

Strong interpersonal and communication skills: Ability to effectively communicate complex data findings to diverse stakeholders.

Independence and responsible: Demonstrates initiative and independence in decision-making, along with a strong sense of responsibility for HR (transformation)initiatives.

Job Title: HR & Admin Assistant (3-Month Contract)

Reference ID: 35207

■ Payroll and Headcount under Reeracoen Singapore

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Our client is an IT company providing tailored services to meet their client’s needs, including helpdesk and office support. They are seeking a temporary/contract HR & Admin Assistant (3 months) to support backend operations.

【 Responsibilities 】

• Handle administrative and human resource management responsibilities within the company.
• Oversee staff management and participate in management meetings and decision-making processes.
• Source for contractors, vendors, and suppliers for administrative purposes.
• Prepare payroll and manage related processes, including CPF, IRAS filings, and Foreign Worker Levy.
• Manage recruitment and selection activities, such as posting job advertisements, conducting interviews, candidate screening, and preparing employment contracts.
• Oversee foreign employee MOM pass applications and document verification.
• Contribute to training and development planning, including the company's FY budget review.
• Act as a credit controller.
• Handle IT and infrastructure maintenance (administrative).
• Perform ad-hoc duties as assigned by the Managing Director.

【 Requirements 】

• Diploma in Human Resource Management (HRM), Business Administration, or a related field.
• At least 2 years of experience in a similar role.
• Familiarity with local labor legislation, including the Employment Act.
• Experience in accounting is a plus.
• Proactive work attitude with strong interpersonal and communication skills across all levels of staff.
• Ability to work both independently and collaboratively as a team player.
• Available to start on short notice or immediately.

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Registration No.: R1659635 (Nur Haida Sakina)

Recruitment License : 12C5051

We regret that only shortlisted candidates will be notified.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Job Responsibilities:

· Prepare group consolidation and financial reporting

· Work with business units to analyse business performance and financial analysis

· Responsible for financial planning, forecasting, budgeting and analysis of financial accounts

· Ensure compliance with internal controls, statutory reporting requirements and financial accounting regulations.

· Ensure timely and accurate month-end closing of accounts, year-end closing, management reporting and financial analysis

· Collate information with relevant departments and analyse project costs, revenue and related balance sheet accounts on a monthly basis and comment on variance

· Prepare reconciliation of project modules, inter-company transactions and general ledger

· Provide financial insights, analyse and drive business performance to achieve business and growth targets

· Management of cash flow and credit control

· Provide guidance, advice and support to the Finance team (including subsidiaries) at the operational level

· Perform monthly reporting and review of Financial Statement for Management

· Review and submission of Quarterly GST reports

· Liaise with bankers, auditors, tax agents on financing, treasury, accounting, taxation and insurance risk matters

· General accounting and statutory audit

Other ad-hoc projects

Job Requirements:

· Candidate must possess at least an ACCA, Degree or Diploma in Accountancy, Finance or equivalent

· Minimum 5 years of experience in commercial accounting

· Experience in group consolidation is a must

· Experience with SAP B1 preferred

· Knowledge in APAC tax laws and accounting standards will be advantageous

· Well organized and meticulous

· Responsible and positive working attitude

· Analytical and detailed-oriented

· Prior experience in the manufacturing or construction sector would be advantageous but not a must.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Key Responsibilities:

• Assist in applying for Employment Pass (EP) and other work passes via MOM portal.
• Handle inquiries and correspondence with MOM regarding work passes and other HR-related matters.
• Coordinate and communicate with candidates regarding the onboarding process, document collection, and compliance requirements.
• Provide administrative support, including maintaining HR records and ensuring data accuracy.
• Liaise with hiring teams and external stakeholders to streamline HR operations.

Requirements:

• Prior experience in HR administrative roles, particularly in Singapore's employment and MOM compliance processes.
• Familiarity with the MOM portal and EP application procedures.
• Strong communication skills to effectively engage with candidates and team members.
• Detail-oriented, proactive, and well-organized in managing administrative tasks.

Preferred Skills:

• Experience in supporting recruitment teams.
• Knowledge of Singapore labor laws and regulations.

Job Overview:

The HR & Admin Executive will support the full spectrum of HR operations and administrative functions, ensuring smooth day-to-day operations of the office. This role involves assisting with office management, employee onboarding and offboarding, procurement of supplies, performance management, and maintaining employee records in compliance with Ministry of Manpower (MOM) guidelines.

Key Responsibilities:

HR Operations & Administration Support:

• Assist with a variety of HR operations including administrative duties related to employee records, payroll, and benefits management.
• Maintain employee records (attendance, EEO data, etc.) ensuring compliance with policy and legal requirements.
  

Office Management & Procurement:

• Assist with managing office supplies and pantry items to ensure smooth daily operations.
• Oversee the procurement of stationery, ensuring proper inventory and ordering as necessary.
  

Employee Onboarding & Offboarding:

• Assist with onboarding new employees, including issuing uniforms and maintaining uniform inventory records.
• Manage the offboarding process for departing employees, including work pass applications, renewals, cancellations, booking flight tickets home, and ensuring compliance with Ministry of Manpower (MOM) and dormitory guidelines.
  

Performance Management:

• Support the implementation and management of performance processes, ensuring timely and accurate performance evaluations.
  

Compliance & Legal Requirements:

• Ensure all HR and operational processes comply with relevant labour laws and MOM regulations.
• Keep employee records up to date and aligned with legal requirements.
  

Ad-Hoc HR & Operations Support:

• Provide support for any additional HR or operational matters as needed, assisting managers with various tasks to ensure smooth operations.
  

Job Requirements:

• Good knowledge of Ministry of Manpower (MOM) Employment Laws and Labour Laws.
• Proficient in MS Office; experience with HR systems like Quick HR or Infotech is a plus.
• Strong organisational and time-management skills to handle multiple tasks efficiently.
• Excellent communication and interpersonal skills to engage with employees at all levels.
• Strong problem-solving and decision-making abilities.
• High level of ethics and reliability when dealing with sensitive information.
• A diploma in Human Resources, Psychology, Business Administration, or IHRP-CA certification would be advantageous.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Title: Full-Time F&B Operations Manager

We are seeking a dynamic and experienced F&B Operations Manager to lead daily operations and drive excellence in our food and beverage establishment. If you’re passionate about customer service, team management, and operational efficiency, we’d love to hear from you!

Key Responsibilities:

• Oversee daily F&B operations, ensuring quality service and compliance with health and safety standards.
• Recruit, train, and manage staff, fostering a positive and productive work environment.
• Handle customer feedback, ensuring high levels of satisfaction and loyalty.
• Monitor budgets, control costs, and prepare financial reports to optimize profitability.
• Manage inventory, supplier relationships, and stock levels.
• Implement marketing strategies, promotions, and seasonal offerings.
• Ensure food and beverage quality meets or exceeds company standards.
• Address operational challenges and maintain seamless service during peak hours

Requirements:

Proven experience in F&B management or a similar leadership role.
Strong organizational, problem-solving, and communication skills.
Ability to thrive in a fast-paced environment.
Knowledge of financial reporting, budgeting, and inventory management.

Job require to work on Weekends and Publice Holiday

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

• Performance Cycle Operations: Support the operational tasks of the performance review cycle, including coordination, data preparation, follow-up, and progress tracking.
• Market Data Research: Assist in collecting and analyzing market salary data to generate actionable insights for decision-making.
• Data Cleaning & Analysis: Perform basic data cleaning and analysis using Excel or Google Sheets to ensure data accuracy and relevance.
• HR Project Participation: Contribute to other HR initiatives related to employee performance and rewards.

• Duration: At least 3 months
• Language: Proficiency in English as the working language.
• Skills:
• Strong proficiency in Excel (e.g., pivot tables, formulas) and Google Workspace tools (Docs, Sheets, Slides).
• Highly detail-oriented with excellent organizational skills.
• Ability to analyze and interpret data with strong problem-solving abilities.
• Educational Background: Currently enrolled in an undergraduate or master’s program in Human Resources, Business Administration, Economics, Management, Statistics, or related fields.
• Interest and Understanding: Interest in performance management and rewards. Having basic knowledge of HR concepts is an advantage.

Quality and Reputation Management

• Develops methodologies, frameworks, and strategies aligned with guest excellence and Dusit's signature guest experience
• Complies with quality standards for products and services in line with Dusit Brand and Operational Standards
• Ensures all employees receive company's service quality training
• Advises management on compliance issues and conducts quality-related activities including internal audits and validates quality processes to maintain standards
• Champion the Guest Engagement Platform
• Coordinates with management for guest expectations & satisfaction analysis to enhance service quality

Customer Experience (CX) Management

• Strategic Collaboration: Fostering collaboration and innovation with relevant divisions to ensure proper execution of all CX activities and events
• Event Planning and Quality Oversight: Manages and enhances hotel experiences by developing and executing signature activities and events focused on customer engagement and satisfaction. Maintains oversight of consistency and quality, ensuring programming is aligneds with brand's value, current trends and guest interests
• Revenue Enhancement: Collaborates with respective division heads to drive revenue through innovative CX experiences and programming, aligned with broader business goals

Sustainability Management

• Strategize and manage implementation of Tree of Life, focusing on maximizing net positive impact
• Fosster collaborations among departments and between Dusit and external stakeholders to ensure effective execution of sustainability initiatives
• Track sustainability performance and progress of "Tree of Life" in accordance with the relevance requirements and standards, and timeline administered by Corporate Sustainability and report to Corporate Office in a timely manner

Operational Brand Compliance

• Monitors compliance of all brand signatures in hotel operations, including but not limited to music, scent, decoration, equipment and set-up of facilities and activities
• Fosters collaboration with various teams in the hotel to make sure that physical brand compliance is met in all guest touchpoints
• Liaise with Marketing to work on on-brand promotional materials for CX experiences and programming

Others

Operate as a key point of ocntact for the hotel on RPS, CX, Sustainability - Tree of Life:

• Establish and maintain strong relationships with key stakeholders both internal and external on sustainability
• Source local and international content and connect / collaborate with stakeholders to enhance guest experiences
• Any other duties as assigned by the General Manager

JOB REQUIREMENTS

• Minimum education of bachelor's degree in Hotel Management or relevant discipline
• Minimum of 3-5 years in hotel operations or relevant equivalent field
• Knowledgeable in hotel operations (e.g. Front Office, Executive Floor, Housekeeping, Food & Beverage, Events, etc.)
• Have good English communication skills both in written and spoken
• Exceptional communication, negotiation, and interpersonal skills, with a keen attention to detail
• Strong leadership and team management skills with the ability to inspire and motivate a diverse team to achieve excellence
• Creative mindset with a passion for innovation and a commitment to delivering memorable guest experiences
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 7 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

· Lead the team and ensure the service standards are upheld

· Ensure smooth day-to-day operation of the restaurant

· Obtain sales target and KPIs given by the management

· Promote positive work environment

· Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

· Assist in sending daily sales report

· Find ways to improve operations

· Enhance the customer experience and ensure customer satisfaction

· Work with kitchen team on purchasing of supplies

Job Requirement

· Strong communication, interpersonal and management skills

· Team Player

· Initiative

· At least 5 years and above of experience in a F&B outlet

· Ability to professionally address customer complaints

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals

• Run Cash Register

• Drive the achievement of the store’s sale targets while also meeting individual sales goals

• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

• Identifies performance issues and policy violations according to company policy and partners with the Store Manager

• Keeping the store fully stocked

• Maintaining the highest level of visual merchandising and store conditions

• Delivering exceptional sales services for improved customer satisfaction

• Interacting with customers and identifying their needs and preferences

• Operating cash registers and point-of-sale machines

• Receiving and verifying the quality and quantity of new shipments

• Enforcing in-store security and health and safety procedures and regulations

• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.

• Proven retail sales experience.

• The ability to stand for extended periods.

• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.

• The ability to work in a fast-paced environment.

• Strong organizational skills.

• Effective communication skills.

• Exceptional customer service skills.

• Detail-oriented.

• Previous specialty retail management experience, preferably in the outdoor industry

• Retail background preferred-previous management experience

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Role Summary

• Responsibilities: You will be responsible for a range of finance tasks within our Singapore office, focussing on a mixture of sales ledger and purchase ledger tasks
• Salary: up to S$3,300 per month
• Benefits: Hybrid working options that allow you to work from home up to 50% of your time, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: The role will ideally commence in early 2025. However, we have start dates available every month of the year and you will be asked to state your availability on your application form
• Location: Our new recruits will be based in our Singapore office

About the Role

If you are looking to kickstart your career in finance or take on a new opportunity within this field, we are seeking a new Accounts Assistant to join our vibrant Singapore office.

In this role, you will support with a range of finance tasks across both sales and purchase ledger and quickly take on significant responsibilities within the team. You will work alongside our Accounts Assistant in Singapore and the wider Finance team in our UK-based Global Headquarters, as well as our Office Administrator in Shanghai to provide financial support for the Shanghai office.

Key responsibilities will include:

• Supporting with sales ledger tasks, such as producing, sending and monitoring invoices as well as contacting clients to ensure timely payments, where necessary
• Supporting with purchase ledger tasks, including approving and/or obtaining approval for all purchase invoices, recording and reconciling all petty cash and reviewing credit card expenses
• Managing and maintaining client contracts
• Advising our scientific teams on invoicing or purchase related queries
• Collaborating with the Shanghai Office Administrator to manage financial processes for the Shanghai office, including tasks such as reconciling local payments, tracking expenditures, and ensuring compliance with local requirements
• Ad-hoc tasks in support of the wider Finance and Operations teams, across both Singapore and Shanghai, as needed

Hybrid Working Policy: We recognise that homeworking can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. At the same time, we believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace, they belong to and feel part of, is never lost.

Therefore, we offer flexible working arrangements that allow our colleagues to work from home for up to half of the time, measured across a 2-week rolling period.

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read firsthand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at-costello-medical/

Please click here to learn about Gallia’s time within our Finance team: https://www.costellomedical.com/careers/working-at-costello-medical/career-profiles/gallia-goddard/

About You

We are seeking a proactive and enthusiastic individual, with a “can do” approach. The ideal candidate will also have the initiative, positivity and creativity required to continually improve processes and ease the administrative burden of financial processes on their colleagues.

Essential requirements for the role are:

• A background in a relevant discipline. For example, finance, accounting, business administration with a concentration in finance, or similar
• Excellent proficiency in written and spoken English as well as business-level Mandarin
• A fluency in Microsoft Word, Excel, Outlook and PowerPoint
• Strong interpersonal and communication skills, with the ability to collaborate effectively within a team and interface confidently with client-facing staff
• The ability to manage suppliers to ensure that we receive an excellent service
• The ability to manage pressure and conflicting demands, as well as prioritising tasks and workload autonomously
• An excellent attention to detail
• An excellent level of productivity, and the flexibility to respond to changing deadlines

Whilst no prior working experience is required for this position, it is desirable. Full training, both internal and external, and mentoring from experienced colleagues will be provided.

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for six consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process starts with a telephone interview with a member of the Talent Acquisition team, followed by an assessment for you to complete in your own time. If successful, you will be invited to an interview. Our standard recruitment process lasts around 1 month however, this can be adapted if necessary.

The role will ideally commence in early 2025. However, we have start dates available every month of the year and you will be asked to state your availability on your application form. Whilst there are no set application deadlines, we strongly recommend applying as early as possible so that we can begin processing your application. The role will close when a suitable candidate found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A starting salary of up to S$3,300 per month
• 18 days’ annual leave plus public holidays
• The chance to work from home for up to half of your working time across a 2-week rolling period
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/working-at-costello-medical/benefits-package-in-singapore/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your CV should clearly state the dates of all qualifications and grades achieved where applicable.

While we embrace Artificial Intelligence (AI) technologies to innovate and improve processes, we want to understand your unique skills and experiences throughout the recruitment process. Therefore, if you use AI to assist with your application, we recommend that you do not rely solely on this technology to generate your application materials. As your role may involve developing new written content from scratch and handling confidential data that cannot be uploaded to AI technology, it is important for us to assess your own skills and abilities.

Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

Please note that we are unable to support Employment Pass applications for this role and you will therefore need the right to work in Singapore independently from the company.

• Pick, prepare and pack products ordered by Online Customers in a timely and accurately manner

• Assist in loading of shipping containers occasionally

• Any ad-hoc tasks that may be assigned as and when require

• Training provided in-house

• Preferably familiar with E-commerce platforms (Lazada, Shopee, Red mart, NTUC Marketplace and etc..)

• Working hours: 7.30am - 11.30pm (Monday - Friday)