Mon to Thurs 8.30am to 6pm

Fri 8.30am to 5.30pm

Job Responsibilities

The role holder, reporting to the Financial Controller, will play a crucial part in driving and overseeing the transformation of our Finance function. The ideal candidate will have a strong background in finance, coupled with proven expertise in leading and implementing transformation initiatives.

Responsibilities

• Strategic Planning: Develop and execute a comprehensive finance transformation strategy aligned with organizational goals, ensuring optimal efficiency and effectiveness.

• Process Optimization: Identify and implement process improvements to streamline financial operations, enhance accuracy and reduce cycle times.

• Process enhancement: Leverage on financial technologies (RPA etc) to improve finance processes and reporting capabilities.

• Change management: Effectively manage the organizational change associated with finance transformation efforts with overall business objectives, fostering a cohesive and integrated approach.

• Cross-functional collaboration: Collaborate with various departments to align finance transformation efforts with overall business objectives, fostering a cohesive and integrated approach.

• Data Analysis: Utilise data-driven insights to inform decision-making and identify opportunities for improvement within the finance function.

• Performance Management: Establish key performance indicators (KPIs) and metrices to measure the success and impact of finance transformation initiatives.

• Project Management: Part of the Working Committee across all Entities/ Brands for the new Dealers Management System (DMS).

• Handle any ad-hoc projects or tasks as assigned by Management.

The Ideal Candidate Should Possess The Following

Qualification and Experience

• Degree or professional qualification in Accountancy or CPA with at least 8 years of relevant experience.

• Minimum 3 years leadership experience

Knowledge and Skills

• Proven experience in finance roles with a focus on transformation initiatives.

• Strong project management skills with a track record of successfully leading finance transformation projects from initiation to completion.

• In-depth knowledge of financial processes, systems and technologies.

• Analytical mindset with the ability to interpret complex financial data.

• Effective communication skills – both written and verbal

• Independent yet a collaborator, meticulous and hands-on with demonstrated

• This position may required to communicate with counter part in China

Task and Responsibilities

• To provide necessary support to PaxOcean Group HSE for all matters
• Function as the appointed Fire Safety Manger (FSM) for the yard and ensure all requirements as per Fire Code are being complied with
• Taking lead as FSM or other appointed role within the Emergency response plan (ERP) during the event of an emergency
• To serve as HSE Duty Manager as per manpower scheduling
• Identify areas of improvement within current system and processes and recommend areas of improvement
• Co-ordinate with both internal and external stake holders (Yard Management team, Owners, Contractors, and local government authorities) on all HSE matters
• Ensure PaxOcean safety procedures are up to date and conforms to Singapore and International Standards and align with regulatory requirements
• To strategize and plan out annual department work plan and Key Performance Indicators (KPI)
• Identification of training needs for both yard operational team and HSE department personnel
• To participate in the evaluation and appraisal for all HSE department personnel’s performance and work output
• To oversee the conduct of periodic audit and assessment of consultants, suppliers, contractors
• Oversee preparation of weekly and monthly HSE report
• Organise HSE Monthly Committee meeting
• Prepare External Awards Application
• Carry out periodic maintenance, servicing and replacement for all HSE assets
• To prepare and submit Prequalification Questionnaire
• Assist to monitor department budgets and expenditure
• To plan and implement HSE initiatives and campaigns

Job Requirements

• More than 10 years of Shipyard / Marine related Experience.
• At least 5 years of experience in management role.
• Bachelor’s degree in EHS / any relevant engineering field from recognized institute.
• Firm and decisive in decision making
• Ability to provide feasible and practical solutions to challenges encountered
• Competent in planning and conducting ISO 45001, ISO 14001 & Safety Management System Audit.
• Ability to monitor and conduct data analysis and trending
• Ability to conduct investigation and root cause analysis utilizing various proven investigational techniques
• Proven track record on people’s management
• Ability to prepare and present concepts and ideas to both internal and external stakeholders, including senior management team

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

You Make It Great! Great Start Great Future.

At McDonald's, we're a big fan of passion. If you've always dreamt of running a restaurant, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the world's largest food service companies. You're gonna be great here!

As an Assistant Manager, you will learn to

• Shape the future of McDonald's
• Master million-dollar budgeting, cost management, and inventory planning
• Plan and execute sales building activities
• Take charge of Quality, Service, and Cleanliness assurance within the restaurant operations
• Supervise store operations, cash control, and shift management
• Manage a high-performance team and develop their talents
• Drive recruitment, training, and marketing campaigns

We are looking for people who have

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (5-day work week)

Key Responsibilities

• Responsible and accountable for the commercial management of a grocery store mainly selling Indian grocery items, maximizing sales and minimizing losses.
• To lead and motivate the grocery store team, develop and improve all staff to reach and maintain a high level of customer service and selling skills.
• Ensure store operation standards are adhered to by all grocery store staff.
• Ensure daily briefing to staff on sales target.
• Ensure daily housekeeping standards are maintained.
• Manage complaints cases whenever necessary.
• Provide the training and coaching to the team.
• Responsible to review store transactions on a daily basis as a control to detect and prevent any irregular and suspicious transactions
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions and communicate/educate all staff.
• Responsible for roster planning to ensure sufficient manpower at all time.
• Sets priorities for employees to meet daily deadlines; develops plans to meet short-term objectives.
• Assist in other ad-hoc duties as and when required.

Requirements

• At least 5+ years working experience in sales and distribution of merchandise in a retail environment, preferably in Grocery/Trading stores.
• Results-orientated with strong understanding of day to day in store operations.
• Energetic and self-motivated individuals highly preferred.
• Minimum Degree required
• Able to handle pressure
• Must be willing to work in shifts and public holidays
• 6 days work week

ONLY SUITABLE SHORTLISTED CANDIDATES WILL BE ARRANGED FOR INTERVIEW

Responsibilities:

- Maintain overall cleanliness, tidiness & hygiene of restaurant at all times

- Manage daily reservations

- Welcome & attend to guests' enquiries

- Provide good customer experience. Making guests' feel comfortable & like home

- Explain food & wine menu to guests

- Recommend and take food & beverage order

- Manage inventories and assist in administrative duties

- Wash & wipe dry glasswares

- Events setup & service

- Event Management & Marketing

Requirements:

- Minimum 5 year of similar job experience in Gastro-Pubs, Western restaurants

- Passionate in ensuring good dining experience for all guests & delivering quality service

- Well groomed, friendly personality with good customer service skills

- Able to work on weekends

- Basic Wine knowledge and proper wine service

- Very organised and resourceful

- Ability to use POS machine

- Good Service Etiquette

- Able to manage and lead junior crew

- Able to handle customer complaint

- Good attitude

- Eager to learn

1. Conduct sales analysis

2. Revenew projection

3. Handling customer compliants and feedbacks

4. Able to maintaing good Hygiene standard

5. Prepare duty roaster for FT and PT

6. Able to speak Hindi and Tamil for hadling cutomers

7. Prepartion of sales reprt to managemnt

8. Able to prepare POS and work with amendments

9. Conduct periodic stock check

10. Able to handle and serve customers

11. Preare Hot or Cold drinks

12. Prepare Non Alchoholic Beverages with different flavours

Responsibilities:

1. Sourcing and recruitment of all crews for the Company managed vessels including preparation of employment contacts.

2. Ensure the crew are qualified i.e. meet the Company and flag state requirements with regards to certification and experience prior to joining the vessel.

3. Plan and oversee crew schedule, crew rotation, sign-on/off documentation, crew welfare.

4. In charge of reviewing/verifying crew payroll and impress fund and ensuring crew's final accounts are managed and paid on time.

5. Monitoring available ex-crew and schedule deployment, anticipating future Company's needs for recruitment and informing the Fleet Manager on manpower planning and employment problems.

6. Maintaining personal, medical, and training records and certification details of all personnel. Keeping all personnel files up-to-date in a computerized database which contains key personal data and assignment history.

Requirements:

• Diploma/Degree (Maritime Studies) or equivalent.

• At least 5 years of working experience in a similar position or experience in an Offshore Support Vessel industry.

• Communication and hands-on skill.

• Bilingual to communicate with Indonesian crews.

Role:

• Oversee efficient and effective marine fuel procurement for company’s operating container vessels at designated ports and on assigned services.
• Coordinate and fulfill marine fuel requirements for company’s operating vessels as allocated.
• Drive cost-efficient marine fuel procurement through negotiation with suppliers, including oil majors, refineries, independent suppliers, and traders.
• Resolve issues related to marine fuel quality and quantity, addressing claims as necessary.
• Manage service providers associated with marine fuel, including surveyors and laboratory services.
• Oversee invoicing and payment processes related to marine fuel.
• Provide support for additional tasks as assigned.

Requirements

• Bachelor’s degree in a relevant discipline.
• Minimum of 5 years of experience in shipping or a related maritime field.
• Proven experience in bunker procurement with strong negotiation skills.
• In-depth knowledge of the bunker industry and fuel specifications.
• Strong communication skills, with the ability to report and share information promptly.
• Positive attitude, with strong multitasking abilities and a capability to manage tight deadlines.
• Proficiency in MS Office Suite and Google Workspace.

Job Responsibilities:

• Overseas finance team day-to-day operations
• Manage cashflow requirements to ensure sufficient liquidity for operations
• Overseas monthly/quarterly and financial year-end process, including but not limited to co-ordination with all Group entities for reporting and preparation of Group financial statements
• Responsible for the Group’s consolidation, financial analysis and business activities reports
• Assist in preparation of materials and reports for Board, Audit and other committee meetings
• Handle tax matters include quarterly GST filling, corporate tax computation and transfer pricing compliance
• Identify weaknesses in internal controls and propose mitigation measures to close the gap and improve control process
• Provide support to improvise processes for smooth application and alignment of ERP implementation
• Liaise with auditors, tax agents and corporate secretary to ensure compliance with regulatory requirements
• Any ad-hoc duties as assigned

Additional Information:

• Posses Bachelor's degree or ACCA or equivalent professional qualifications in accounting
• At least 10 years of relevant working experience, preferably 3 to 5 years of experience in audit / group consolidation
• Strong team player, proactive, committed and able to work independently in a fast-paced environment
• Good knowledge of Singapore Financial Reporting Standards
• Familiar with SGX listing reporting is an added advantage

As a sales assistant manager, you will play a crucial role in connecting with clients, understanding their needs, and providing tailored design solutions, and working closely with clients for project end-to-end project management and optimal work execution. You will work closely with the team to create inspiring interiors that reflect our clients’ tastes and lifestyles.

Key Responsibilities

- Engage with clients to assess their renovation needs and preferences.

- Develop design concepts and present them to clients effectively.

- Provide expert advice on materials, finishes, and furnishings.

- Prepare detailed proposals and quotations for projects.

- Collaborate with the design team to ensure a cohesive approach to projects.

- Project Management is optional, you will work with our project manager.

- Maintain strong relationships with clients throughout the project management process.

- Stay updated on industry trends and product knowledge.

- Meet sales targets and contribute to growth.

Qualifications

- Minimum 1 year of experience in interior design, sales, or a related field.

- Strong communication and interpersonal skills.

- Proficiency in English.

- A keen eye for aesthetics and attention to detail.

- Ability to work collaboratively in a fast-paced environment.

- A passion for interior design and a desire to learn and grow.

What We Offer

- A vibrant and supportive work environment.

- Opportunities for professional development and career growth.

- Competitive salary and commission structure.

- Employee discounts on design services and products.

How to Apply

If you are excited about the opportunity to work in a creative environment and help clients achieve their dream spaces, please send your resume and portfolio to <[email protected]> with the subject line "SALES ASSISTANT MANAGER Application."

Job Description & Requirements

Responsible for the project quality and safety plan

· Monitoring the sub-contractor schedules

· Ensure company ISO and OHSAS requirements are fully implemented on projects

· Updating and alerting Project Manager on delays and suggesting ways to expedite progress and catch up on delays

· Scheduling programs and weekly/monthly basis updates

· Perform schedule monitoring and updating on construction schedules preparation of periodic progress reports with commitments and forecast

· Monitor project compliance with project management standard policies, procedures and templates through project audits

Requirements:

· Degree in Civil Engineering

· Possess relevant experience in managing Singapore construction projects (LTA/MRT)

· Ability to manage schedule or planning on building works

· Profession in building projects

· At least 5 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, powerpoint etc.

Key Responsibilities:

• Lead and manage the HR Payment and Claims Team to ensure the timely and accurate processing of HR transactions across all institutions and departments within NUHS, including:

1. Manpower Billing
2. Honorarium
3. Payment Processing
4. Medical Claims, and other related matters

• Ensure the team consistently meets Service Level Agreements (SLA) and Key Performance Indicators (KPI) in accordance with NUHS policies and relevant legislation.
• Analyze and refine work processes to improve team efficiency and overall performance.
• Provide mentorship and coaching to team supervisors and members, fostering personal development and encouraging cross-team collaboration.
• Drive system improvement projects across the HR Group Shared Services (GSS).
• Participate in taskforces to champion HR GSS values, focusing on Quality, Service, and Efficiency.

Requirements:

Experience:

• At least 6 years of experience in HR operations, with a minimum of 3 years in a people management role.

Skills & Knowledge:

• Proficiency in HR systems (SAP SuccessFactors) and MS Office (Excel & Word).
• Familiarity with Robotic Process Automation (RPA) is an advantage.
• Extensive experience in project management.
• Strong analytical skills with a solution-oriented approach to problem-solving.
• Self-starter with the ability to manage a team independently.
• Excellent team player with the ability to excel in a fast-paced environment.

Interested candidates may apply via email to [email protected](indicating Job ID J42046 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (ScienTec Personnel) -11C5781

Candidates are responsible for the following duties:

• Overall responsible for the smooth operations of the restaurant and efficiently to achieve sales target and enforce on HDC standards
• Solicit customer feedback to understand the needs and wants of customers
• Consistently monitor product and labor costs to remain within budget
• Achieving sales targets and ensuring profitability of the outlet
• Conduct stock count and receiving for food & beverage, packaging and all other stocks
• Provide training and coaching to staff assess performance
• Involved in the various station works and the maintenance of the restaurant

Benefits

• 5-day work week
• Sign-up bonus up to $1,500*
• Annual Wage Supplement (AWS)
• Sales incentive
• Progressive annual leave
• Birthday leave
• Medical benefits
• Fast track career progression
• Training opportunities for career development
• Training provided

*Terms and conditions apply.

Requirements

• Minimum GCE N/O Level/ITE/Shatec/Diploma holders
• Preferably 2 years experience in F&B; Entry level/No experience are welcome to apply
• Able to perform shift work and work on weekends
• Only Singaporeans may apply

We regret to inform that only shortlisted candidates will be notified.

Thank you for applying.

Job responsibitlies

· 1. Manage full sets of accounts and support day-to-day accounting operations.

· 2. Ensure timely, accurate month-end closing and financial reporting to management.

· 3. Prepare and review closing journals for responsible entities.

· 4. Responsible for preparation and closing of monthly and annual financial statements.

· 5. Responsible for accounting processes and tasks (i.e. AP & AR process, GL, account reconciliation, etc.)

· 6. Coordinate and liaise with internal parties to support the Client’s financial activities.

· 7. Support forecasting and budgeting exercise as per corporate guidelines

· 8. Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required.

· 9. Support and ensure compliance with all finance filing requirements, tax filing requirements, audits, procedures and forms both statutory and internal.

· 10. Assist in new processes and system implementation when required.

· 11. Prepare or review payments for staff claims and vendor invoices.

· 12. Prepare and check bank reconciliations and intercompany postings

· 13. Prepare monthly/ quarterly GST/ VAT reports for filing

· 14. Assist in annual budget process

· 15. Ad hoc duties as assigned.

· Requirements

· Degree in Accountancy, Finance, Business or an equivalent professional certification

· At least 3 -5 years of financial or accountant experience

· Meticulous and able to meet deadlines

· Proficiency with financial software, MS Office

We regret that only shortlisted candidates will be notified.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

• Responsible for overall performance of assigned kitchens
• Oversee preparation and production of food items
• Covering jobscope on logistic department
• Drive food quality assurance and process improvement
• Manage and uphold serviceability and hygiene integrity of kitchen infrastructure & equipment
• Manage staff related matters; including staff integration, coaching/ mentoring and performance management
• Participate in cross functional initiatives, including automation projects
• Prepare duty rosters and allocate manpower for daily operations
• Conduct operational drills to review operating standards and procedures for improvement
• Degree in F&B Management/ Operations, Culinary Arts, OR equivalent
• Have knowledge in Southern India Cuisine
• Resourceful and innovative
• Strong interpersonal and leadership skills, with an eye for detail
• Split shift working hours

Job Description & Requirements

Responsible for the project quality and safety plan

· Monitoring the sub-contractor schedules

· Ensure company ISO and OHSAS requirements are fully implemented on projects

· Updating and alerting Project Manager on delays and suggesting ways to expedite progress and catch up on delays

· Scheduling programs and weekly/monthly basis updates

· Perform schedule monitoring and updating on construction schedules preparation of periodic progress reports with commitments and forecast

· Monitor project compliance with project management standard policies, procedures and templates through project audits

Requirements:

· Degree in Civil Engineering

· Possess relevant experience in managing Singapore construction projects (LTA/MRT)

· Ability to manage schedule or planning on building works

· Profession in building projects

· At least 5 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, powerpoint etc.

• Answering and screening of calls related to company IT, HR, and calls directed to directors
• Email segregation to sales and directors
• Update of company licenses, maintenance services including ACRA purchase
• Employees work pass application & renewal (including training courses)
• Submission of government claims (eg. NS,childcare/paternity/maternity leave)
• Travel arrangements for directors
• Company event organization

Needed to perform administrative duties in the company such as

Workforce Records and Training needs

Procurement of Materials & Office supplies

Collection of Materials

Coordination with various Project sites

General Housekeeping in Office

Assist in HR Matters

Experience in work permit matters

Should have good knowledge of excel

Must be able to communicate with various parties

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: HR Admin Assistant / HR Assistant
• Working Location: Tuas
• Working Hours: Monday – Friday (8.15 AM to 5 PM)
• Salary Package: Basic Salary up to $2,500 + AWS + Bonus + Transport Allowance + Attendance Allowance
• Duration: Permanent

Key Responsibilities

• Maintain and update employee records, including personal files.
• Prepare documents for new hires.
• Track due dates for confirmations, retirements, and medical checkups, and send reminders accordingly.
• Respond to employee queries about leave entitlements, pay rates, company doctor procedures, and other HR matters.
• Assist with administration tasks such as medical insurance claims and applications for work permits and employment passes.
• Administer salaries by calculating pay, including overtime and deductions, and process monthly payroll accurately.
• Provide information on employee salaries and labour costs as needed.
• Complete and submit forms to external agencies like CPF Board, Income Tax Department, SDF, and Mindef.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• O-Level/NITEC/Diploma in HR, Business Management, or equivalent
• At least 1 year of relevant HR experience or related
• Knowledge of payroll processes is preferred
• Outstanding verbal and written communication skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67712 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Location: Jamiyah Headquarters, Geylang, Singapore

Job Type: 5-Day Work Week, Monday to Friday, Saturday, Once a month

Why Join Jamiyah Singapore?

• Purpose with Impact: Be part of a team that directly supports the community.
• Inclusive and Supportive Culture: Work in a multicultural environment where respect, teamwork, and support are core values.

Key Responsibilities:

• Manage digital recruitment channels, including job portals and candidate databases, to attract top-tier talent and build a robust talent pipeline.
• Coordinate interview logistics, facilitate panel interviews, and conduct thorough reference and background checks for shortlisted candidates.
• Manage pre-employment screenings, including medical and psychometric tests, and generate insightful recruitment reports for leadership review and data-driven decision-making.
• Maintain up-to-date HR files and databases, diligently updating employment statuses, designations, and other critical records, while ensuring compliance with data protection regulations.
• Continuously monitor, evaluate, and update HR policies and procedures to ensure they are current, compliant, and contributing to the organization's strategic objectives.
• Conduct exit interviews, coordinate handover protocols, and analyze attrition data to identify trends and implement retention strategies.
• Attend to grievances, participate in conflict resolution meetings, and implement proactive measures to maintain a positive work environment.
• Be prepared to perform other duties as assigned.

Requirements:

• Minimum Diploma or Bachelor Degree on the relevant field.
• 1 - 2 years of HR role experience, or an equivalent combination of education and/or experience, preferred
• Basic understanding of HR Strategies, Principles and functions.
• Proficiency with Microsoft Office, especially Word and Excel.
• Ability to deal with confidential information sensitively and appropriately.
• Excellent listening, written, and oral communication, organizational, and time-management skills.
• May require to work after office hours or weekends during events periods.

Benefits

• Comprehensive Medical & Leave Benefit.
• Supportive and conducive work environment.
• Training & Development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.

Job Description:

-This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

-This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.

-Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.

-Ensure all cashiering procedures are processed in compliance with accounting standards.

-Monitor and minimize wastage of consumables and maintain labor productivity ratios.

-Anticipate heavy business times and organize procedures to handle extended waiting lines.

-Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.

-Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.

-Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

-Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements:

-Minimum 10 years’ experience in an integrated resort, restaurant group, private club or luxury hotel chain specializing in Chinese cuisine.

-Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.

-Enjoy problem solving and can think outside-the-box in difficult situations.

-Team oriented approach to management with a mindset of open communications.

-Capable of building and managing relationships with multiple departments as well as key customers.

-Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.

-Have a well-groomed, professional appearance

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

JOB SUMMARY

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Uses coaching skills throughout the property.

• Demonstrates self confidence, energy and enthusiasm.

• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Follows up to ensure complaints have been addressed to the guest's satisfaction.

• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

• Complies with all corporate accounting procedures.

• Assists GM as needed with annual Quality audit.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.