Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Main Job Tasks and Responsibilities

• The Assistant Restaurant Manager is responsible for all aspects of assigned outlet operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• He or She must must be able to:
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Skills and Requirements:

• At least 3 years experience in the management of a restaurant or F&B service operation
• Friendly and outgoing personality
• Team player

Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
• Performance Rewards: Quarterly incentives and attractive bonuses.
• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
• Smooth Transitions: Night transport provided for late-night work or transit.
• Career Growth Opportunities: Explore advancement within our dynamic organization.
• Education Support: Invest in your future with opportunities for further study.
• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

Non-Halal cafe restaurant – must be able to handle pork and alcohol.

Physically fit and proactive.

Job Description

• Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensuring customer satisfaction and great dining experience.
• Training junior level accordingly to meet company expectations.
• Provide excellent service to both external and internal customers.
• Good people management skills to handle staff.
• Possess positive behaviour and good learning attitude.
• Proactive and a good team player.
• Good listening and thinking skills.
• Hands on and skilled on basic operation works.
• Scheduling, payroll and basic HR knowledge.

Requirements:

● Minimum 1 - 2 years Experience in Restaurant Management

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Job Description

• Perform and provide supervision to all contractual matter, tendering and procurements procedures (i.e. contracts, cost control, cashflow, project budgeting, project administrations, claims, cost analysis, etc).
• Assist in contractual and costing matters, ensure compliance with relevant laws.
• Liaise with Client / Consultant / Sub-contractors / Suppliers on contractual matters including payment claims, change orders, variation orders, extension of time, etc.
• Manage and prepare all contract documentation and agreement, as well as provide support in the drafting of specifications, bills of quantities and other tender requirements。
• Oversee the preparation and monitoring of project cost budget, cash-flow cash-flow for project, track changes in design/construction work and adjust budget projections accordingly。
• Manage contracts including progress and variation payment claims, change orders, variation orders, extension of time, etc。
• Work closely with the project team to ensure timely award and payment of subcontractors and suppliers。
• Manage and monitor all financial aspects including but not limited to budget & cost control of Projects assigned and ensure project runs within budget。
• Source, liaise, compile and evaluate quotations from respective subcontractors according to requirement, specification and time schedule including drafting of Subcontract Document.
• Evaluate all VO claims from sub-contractors and ensure all the variation orders are carried out in order & according to proper procedure.
• Effective follow up on payment certificate to sub-contractors and payment advice to client
• Other ad-hoc duties as assigned

Job Requirement

• Diploma/Degree in Quantity Surveyor
• Min 5-year of experience in Quantity Surveyor or relevant for luxury landed house project.
• Familiar with various high-end materials used for luxury house.
• Able to communicate and liaise with Chinese-speaking associate.
• Good communication skills and ability to work independently under minimal supervision, good knowledge in local standards & requirements.
• Familiar with AutoCAD & Revit.

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Key Responsibilities:

• You will be responsible for Preparing tenders, proposals and quotations and providing pre-sales and post-sales support and project operations/management.

• Review customer specifications and assist in formulating & communicating the commercial/technical strategy to best address customer needs.

• Understanding of the structure of transmission work & electrical work industry and related customers.

• You will formulate business strategy, strategic leadership for the business development, operations and project management

• Build relationships with clients, government, community and organization that may potentially have commercial interest.

• Communication and cooperation with overseas branches and headquarters (Korea)

• To drive constant improvement systems in operations to maintain competitiveness in the market.

• To share thorough knowledge of construction industry, structure, trends, and issues to ensure full discovery and understanding of customer’s primary goals, operations, challenges and requirements.

• Identifying and establishing business with cable works, especially strong technical skills of electric market in Singapore.

Valued but not required skills and experience:

• Internship or work experience in performing Sales & Engineering within the power industry

• Excellent in Microsoft Office Suite

Description

• To contribute to Singapore portfolio growth through the strategic development of Singapore Key Accounts, limiting reductions and/or terminations, and ensuring the maintenance and development of existing customers.
• Ensure relationships are maintained, managed, and developed across all existing and potential customers.
• Ongoing relationship management of accounts ensuring increased sales, analysis of sales activity, and trading optimization is achieved.
• Monitor competitor activity, report back to the Key Accounts Manager / Director, and suggest and assist with the construction of counter measure strategies.
• Ensuring profitability is analyzed on a monthly basis and action taken to constantly strive to improve previous results
• Establish strategic account clients and develop penetration methods and review the progress at monthly meetings.
• Achieve quarterly and yearly Company sales margins and goals.
• Develop proposals, negotiate terms and conditions, and implement contractual agreements with accountability for delivering strong financial results.
• In conjunction with relevant Functional Heads, complete and submit tenders for Key Accounts
• Develop a deep understanding of customer needs and their specialty area of practice.
• Ensure regular, timely, and constructive communication with key accounts is maintained, both by phone and in person.
• Produce accurate and timely reporting that focus on all relevant aspects of Key Accounts

Requirements

• Demonstrated B2B experience in achieving sales, profitability and budget goals with Key Accounts preferred with Service Industry experience
• Proven ability to effectively communicate (verbal and written) with internal and external working relationships
• Able to work under pressure to meet target give
• Must possess own transport

Benefits

• Base salary between $3,000 to $3500
• Attractive commissions
• Sustainable car allowance and fuel card
• Mobile phone provided
• Performance review every year
• 16 days Annual Leave
• Year End Sales Incentive
• Medical and Dental benefits and insurance coverage

Our esteemed client, an established MNC, is searching for an Assistant Cafe Manager:

Job Responsibilities

• Manage, coach, and develop a team of baristas and assistant managers to ensure smooth café operations.
• Guide the team in delivering exceptional customer service and memorable coffee, tea, and food experiences.
• Serve as a skilled barista, creating specialty beverages while sharing your knowledge with customers and staff.
• Oversee the cafés profitability and handle all financial matters efficiently and accurately.
• Manage inventory, including beverages, food, and merchandise, ensuring quality and availability.
• Uphold health and safety regulations, maintaining a clean and organized café environment.
• Promote sustainability practices and share these values with customers and the team.
• Monitor the overall appearance and upkeep of the café.
• Provide a safe and healthy environment for customers and staff.

Job Requirements:

• Minimum O Level/N Level or equivalent preferred
• No experience required, training will be provided.
• Background as a barista is advantageous but not required.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information:

• Salary: Up to SGD 3,300 +AWS +VB (1 - 2 Months)
• Working Location: Islandwide
• Working Days: 5 Days' Shift Work
• Working Hours: According to the outlet store's business hours

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

• MNC
• Permanent Position
• Hybrid role

Our client, a leading automotive company, is looking for suitable talents to join their growing business as Assistant Manager, Marketing.

RESPONSIBILITIES:

• Manage the regional partner's program, including planning annual sales targets, promotions, marketing plans and partner conferences.
• Work closely with the commercial team to develop and execute the in-country marketing
• plan (sell-in/sell-out, branding, stocking promotion, etc)
• Develop consumer communication toolkits and deploy/guide partners for execution.
• Deliver omnichannel customer engagement campaigns by conducting consumer research to develop a qualified brand concept and understand consumer preferences.
• Implement lead generation activity at all stages of the consumer buying journey to deliver a seamless online experience through multivariate testing.
• Responsible for e-Commerce store set up and sale.

REQUIREMENTS:

• Bachelor Degree in Marketing, Business and relevant fields.
• Proven track record in partner programs, consumer engagement, social media and e-Commerce.
• Demonstrate experience developing multiple distribution channels and agency management.
• Strong commercial outlook with the ability to drive revenue growth through marketing.
• Negotiation and relationship management skills.
• Some traveling is required.

OTHER INFORMATION:

• Location: West
• Working hours: 5 days work week
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Roles & Responsibilities

1. Applicant must at least has 1 year or more of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. Assist Operation Manager to train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Roles & Responsibilities

1. Applicant must at least have more than 2 years of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Assist Deputy Director to manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives;
• Report on project success criteria results, metrics, and deployment management activities;
• Work creatively and analytically in a problem solving environment demonstrating teamwork, innovation and excellence;
• Liaise with the project team, site staff and contractors to conduct regular site meetings and inspections for a project progress update and monitoring of quality;
• Liaise with the relevant authorities to meet permits and licensing requirements;
• Prepare estimates and detailed project plans for all phases of the project;
• Procure adequate resources to achieve project objectives in planned timeframes;
• Monitor staff performance and complete performance views;
• Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership;
• Set and continually manage project and program expectations while delegating and managing deliverables with team members and stakeholders;
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards;
• Perform other duties or tasks as assigned by immediate supervisor or HOD.

• Degree in Civil Engineering recognized by Singapore Professional Engineers Board (PEB)
• Minimum 2 year of experience in constructions or civil engineering
• Those with experience in underground utilities
• especially Cable/ water/gas pipes will be advantageous
• Possess excellent interpersonal and communication skills
• Service-oriented client relationship and people
• Self-motivated and able to work independently

• 6 days work week
• Working location: Sungei Kadut (with company transportation provided at Woodlands and Kranji MRT Station)

Other Benefits

• Provided company lunch bus
• Annual leave entitlement start at 18 days
• Medical Teleconsult
• Portable Medical Benefit Scheme (PMBS) - additional monthly contribution direct to Medisave account
• Medical benefits (applicable for dental and company provider health screening)

Why Join Us

• Opportunity to work in a dynamic and fast-paced environment
• Engage in diverse tasks that keep each day unique and interesting
• Be part of a team that values communication, efficiency, and security
• Supportive work culture with opportunities for growth and development

Our client, a leading supplier of high-performance lighting technology and automotive electronics, seeks to hire a Assistant Marketing Manager. Reporting to the Head of Product Management and Asia Pacific Regional Marketing, you will be responsible for:

Job Scope

• Manage the regional partner's program, including planning annual sales targets,

promotions, marketing plans and partner conferences.

• Work closely with the commercial team to develop and execute the in-country marketing plan (sell-in/sell-out, branding, stocking promotion, etc)

• Develop consumer communication toolkits and deploy/guide partners for execution.

• Deliver omnichannel customer engagement campaigns by conducting consumer

research to develop a qualified brand concept and understand consumer preferences.

• Implement lead generation activity at all stages of the consumer buying journey to deliver a seamless online experience through multivariate testing.

• Responsibile for e-Commerce store set up and sale.

Requirements

• Degree in Marketing and/or Business.

• Proven track record in partner programs, consumer engagement, social media and e-Commerce.

• Demonstrate experience developing multiple distribution channels and agency

management.

• Strong commercial outlook with the ability to drive revenue growth through marketing.

• Excellent forward-thinking, strategic and analytical capability or skill set.

• Works extremely well as a team member and excels as an individual contributor.

• Strong negotiation and relationship management skills.

• Traveling is required.

Interested candidates please email your cv in MS Word to Victor Teoh (R1218406)- [email protected]

Please include with your application:

· A recent photo

· Reasons for leaving your current and previous employment(s)

· Current / last drawn and expected salary

· Availability / notice period required

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy? If so, we want to hear from you!

Assistant Event Manager

Singapore

The Assistant Event Manager is responsible for the development, planning and overall operational and execution of meetings, conferences, incentive travel programs and/or special events. The Assistant Event Manager works on a variety of projects simultaneously and serves as the day-to-day planning contact for each respective department. The Assistant Event Manager is responsible for the day-to-day internal contact and project planning functions and overseeing such elements as website development, attendee management, budget management, and final program billing.

Your Responsibilities

• Conduct site inspections, follow up with site inspection notes, revised estimated budget, program itinerary and program timeline
• Utilize, recommend and leverage BCD Meetings & Events preferred hotel agreements and approved Destination Management Companies (DMC).
• Negotiate and purchase ground transportation, entertainment and décor elements via preferred DMCs and/or direct vendors.
• Ensure timely payment of all supplier/vendor bills and oversee invoice payment of deposits are received on time
• Work with various departments to develop, coordinate and implement program agendas and itineraries
• Work with business leadership to create, develop, price and facilitate new and repeat business proposals, including, but not limited to destination, air, hotel, activity and event overviews
• Conduct internal pre-program briefings and post-program debriefings, including briefing and debriefings.
• Manage day-to-day internal program budgets, present to Manager and Event owner for review and approval prior to sending to the client.
• Source destination, air, hotel and venue options that meet the goals and objectives of the departments.
• Track and manage air, hotel and vendor attrition, cancellation and deposit schedules.
• Facilitate the creative direction and fulfillment of program-related participant and host communications materials, including but not limited to save the dates, registration announcements, room gifts, pre-trip and on-site materials, including program signage and participant name badges.
• Reconcile all final billing on-site prior to final billing being sent to Finance and ensure final billing timeline is met.

Key Contacts / Relationships

• Internal Key operations and sales/account management (if applicable) personnel
• External Clients, industry contacts including suppliers

You might also have

Essential

• Diploma or Degree in Event Management or equivalent
• Minimum of 4 years’ experience in planning meetings, incentives, conventions, conferences and/or special events
• Minimum of 4 years’ experience managing outside vendors, sourcing and negotiating contract services
• CMP, PMP accreditation will be a plus
• Proficiency in word processing and Microsoft Office applications
• Proficiency in database management
• Strong time management and organizational skills to manage multiple projects
• Excellent customer service skills and attention to detail
• Ability to communicate effectively both verbally and in writing
• Ability to work well under pressure and adapt to ever-changing scenarios
• Capability of problem-solving – Anticipating, initiating and resolving issues

Preferred

• Bachelor’s degree preferred
• CMP certification preferred

What We Offer You

• A culture of purpose where we are invested in your happiness and career growth
• Competitive salary and benefits package

How To Apply

Click apply now to be considered.

Get to know BCD M&E

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

Job Highlights

• Our Values: Passion, Teamwork, Quality, Integrity, Clarity
• Ranked as the Top Accounting Firm
• Nominated by HRM as Employer of Choice

Do you want to join a firm that is?

• An international audit, tax and business advisory firm with more than 220 offices worldwide
• Ranked as the Top Accounting Firm in Singapore
• Nominated by HRD and Influential Brand as Employer of Choice
• Certified the Great Place to Work

We are excited to be awarded the “Great Place to Work in 2023” and “2022 Asia’s Top Employers” by Influential Brands!

We are proud of the firm’s culture we’ve grown to make PKF-CAP LLP a place where people love to come to work every day. The awards are a recognition of exemplary adaptation to our firm to become relevant to our clients, as well as our employer strategies to be sympathetic to the needs of our talented employees!

Job Description & Requirements

• Managing a portfolio of audit clients (both MNC and SME) in audit and assurance division.
• Managing audit engagement teams to deliver top quality services.
• Develop a strong client relationships, with sound technical knowledge and ability to motivate team members
• Minimal 4 years of experience in reputable Singapore CPA firms

Roles & Responsibilities

Responsibilities:

- Maintain overall cleanliness, tidiness & hygiene of restaurant at all times

- Manage daily reservations

- Welcome & attend to guests' enquiries

- Provide good customer experience. Making guests' feel comfortable & like home

- Explain food & wine menu to guests

- Recommend and take food & beverage order

- Manage inventories and assist in administrative duties

- Wash & wipe dry glasswares

- Events setup & service

- Event Management & Marketing

Requirements:

- Minimum 5 year of similar job experience in Gastro-Pubs, Western restaurants

- Passionate in ensuring good dining experience for all guests & delivering quality service

- Well groomed, friendly personality with good customer service skills

- Able to work on weekends

- Basic Wine knowledge and proper wine service

- Very organised and resourceful

- Ability to use POS machine

- Good Service Etiquette

- Able to manage and lead junior crew

- Able to handle customer complaint

- Good attitude

- Eager to learn

Good position to start off to promote to Restaurant Manager in the future. This position allows you to learn everything you need to know to manage a restaurant.

• organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security
• plan and work to budgets, maximise profits and achieve sales targets set by head office
• monitor and control takings in the restaurant and administer payrolls
• recruit new staff, and train and develop existing staff
• coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets, including maximising sales
• ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
• ensure high standards of customer service are maintained
• implement and instil in your team company policies, procedures and ethics
• handle customer complaints and queries
• carry out marketing activities in line with company policy, including implementing branded promotional campaigns from head office

Position objective and summary

• Provide the leadership, management and foresight required to ensure that the business productivity is at its optimal level, through implementation and maintenance of the most efficient and effective operational controls, administration, and reporting procedures.
• Submit reports on performance and progress of the operation.

Main tasks / activities / responsibilities

• Assist Operation manger to enforce the structural plan set in place by the management and support the business plan for growth
• Work closely with Operation Manager, Supervisor and Lead Hand, to achieve daily operation activities.

Job requirements (education, linguistic ability, professional experience, leadership qualities, soft skills etc.)

• Relevant Degree with 8 yrs relevant work experience
• Experience in evaporator & process plant supervisory role will be advantageous
• Experience working in EHS and Permit-To-Work system
• Able to speak, read and write in English and Chinese

Job Description:

· Preparing tenders for clients and commercial bids to help bring in new business

· Developing and presenting project proposals

· Meeting with clients to find out their requirements

· Producing plans and estimating budgets and timescales

· Discussing, drafting, reviewing and negotiating the terms of business contracts

· Agreeing budgets and timescales with the clients

· Managing construction schedules and budgets

· Dealing with any unexpected costs

· Attending site meetings to monitor progress

· Acting as the main point of contact for clients, site and project managers

· Working with third parties to ensure that everyone understands their roles and responsibilities

· Making sure construction projects meet agreed technical standards

· Liaising with technical and financial staff, sub-contractors, legal teams and the client’s own representatives

· Working on-site and in an office.

· Work with Director & Project Team to resolve any contractual disputes arising in the projects. Investigate and resolve or refer as appropriate disputes/complaints in accordance with contractual requirements in a timely manner

· Oversee overall planning and execution to ensure optimization of resources and manpower and invoicing at the end of a project

· Provide advice on contractual claims and procurement strategy.

· Analyze outcomes and write detailed progress reports.

· Value completed work and make progress claims.

· Track of any variations for ongoing projects that may affect costs.

· Undertake cost analysis for repair and maintenance project work.

· Prepare and submit catalogues and sample boards.

Other ad-hoc duties as assigned by the HOD’s.

Job Requirement

Qualifications & Experience:

· Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.

· Minimum 5 years of related working experience in residential and industrial projects.

· Good working knowledge in Mechanical and Electrical.

· Good knowledge of Singapore health and safety rules and regulations.

· Ability to use software tools for costing and budgeting.

· Organizational skill with attention to detail, adaptable and flexible

· Good communication and facilitation skills.

· Ability to work well in a team as well as independently and demonstrate initiative and commitment.

· An understanding of the construction industry

· An understanding of legal documentation

· Maths and IT knowledge

· Strong leadership skills

· Business management skills

· The ability to use your initiative

· Good verbal communication skills

Task and Responsibilities

• To provide necessary support to PaxOcean Group HSE for all matters
• Function as the appointed Fire Safety Manger (FSM) for the yard and ensure all requirements as per Fire Code are being complied with
• Taking lead as FSM or other appointed role within the Emergency response plan (ERP) during the event of an emergency
• To serve as HSE Duty Manager as per manpower scheduling
• Identify areas of improvement within current system and processes and recommend areas of improvement
• Co-ordinate with both internal and external stake holders (Yard Management team, Owners, Contractors, and local government authorities) on all HSE matters
• Ensure PaxOcean safety procedures are up to date and conforms to Singapore and International Standards and align with regulatory requirements
• To strategize and plan out annual department work plan and Key Performance Indicators (KPI)
• Identification of training needs for both yard operational team and HSE department personnel
• To participate in the evaluation and appraisal for all HSE department personnel’s performance and work output
• To oversee the conduct of periodic audit and assessment of consultants, suppliers, contractors
• Oversee preparation of weekly and monthly HSE report
• Organise HSE Monthly Committee meeting
• Prepare External Awards Application
• Carry out periodic maintenance, servicing and replacement for all HSE assets
• To prepare and submit Prequalification Questionnaire
• Assist to monitor department budgets and expenditure
• To plan and implement HSE initiatives and campaigns

Job Requirements

• More than 10 years of Shipyard / Marine related Experience.
• At least 5 years of experience in management role.
• Bachelor’s degree in EHS / any relevant engineering field from recognized institute.
• Firm and decisive in decision making
• Ability to provide feasible and practical solutions to challenges encountered
• Competent in planning and conducting ISO 45001, ISO 14001 & Safety Management System Audit.
• Ability to monitor and conduct data analysis and trending
• Ability to conduct investigation and root cause analysis utilizing various proven investigational techniques
• Proven track record on people’s management
• Ability to prepare and present concepts and ideas to both internal and external stakeholders, including senior management team

Job duties and responsibilities:

• Lead the Production Division in formulating and implementing production business plans to achieve the company goals and objectives.
• Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.
• Induct, train, coach, and develop human resource and succession planning for the division.
• Participate and contribute actively either as the chairman or as a member of the various committees of the company or any other company-wide gathering.
• Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognising problems.
• Need to write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.
• Coordinate and take leadership of all the managers and assistant managers who are heads of their respective departments.
• Manage and delegate work within the division sphere.
• Lead in the management and control of budgets for jobs designated to the department.
• Led and formulated plans for the expansion and improvement of the production division.
• Oversee all production and maintenance projects to the satisfaction of the client's requirements by providing technical and management guidance to production departments.
• Ensure all production department projects are planned, coordinated, and executed smoothly to meet customers’ requirements with the highest quality and EHS compliance.
• Manage and deploy production resources (manpower, material, tools & equipment, logistics, technical, etc) efficiently and productively.
• Analyse job scope and plan resources with the department heads.
• Liaise with customers on job matters.
• Manage sub-contractors.
• Chair and conduct daily production and monthly safety committee meetings.
• Approve in-house training programmes and training materials.
• Conduct in-house training for staff and when required.
• Forecast the divisional requirements.
• Communicate and carry out the management requirements to subordinates.
• Implement the company’s IMS system for continuous improvement.
• Conduct post-project performance evaluation and identify areas for improvement.
• Ensure project costs are controlled within budget and minimize wastage.
• Continuously review and improve work methods and enhance the productivity of workers.
• Conduct an internal audit and self-assessment for IMS.
• Oversee the development of production indicators, man-hour standards, work instructions, and risk assessments.
• Act on behalf of the COO in his absence.
• Perform any other duties assigned by the COO.

Minimum Requirements:

• A Degree or Diploma in Engineering.
• Minimum 3 years experience in Engineering maintenance services
• Possess strong leadership and organisational qualities.
• Possess strong written and spoken communication skills.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.