Job Scope:

Manage and direct all aspects of human resources for Allegion ASEANA, SOSS Asia and GSM China. This role will work with leaders to release the potential of our people, attract and retain diverse talent, shape our future organization, and create a DEI and high-performing culture. The role will enable the growth and performance of our business, delivering on our purpose and values.

The incumbent has the primary responsibility for labor relations, employee relations, recruiting, training, policy administration, performance management, conflict resolution, and employee/management consultation. These activities include developing, recommending and implementing goals/objectives, policies, procedures and courses of action to support the business and its employees.

Primary Responsibilities:

· Leadership - Partner with the Business leaders to shape and deliver an HR strategy that delivers business growth in support of the Allegion Strategy and HR priorities. Closely work with the International HR COEs to deliver against strategic HR priorities; Drive organizational transformation, talent development, employee engagement, and culture change initiatives that support Allegion’s growth and strategic goals in the region.

· Integration- Lead the integration of the Soss Asia into Allegion. Review the current HR policy, system and establish an HR management system, including C&B, HR Operations, training etc. to be in line with Allegion policy but with some flexibility to address SOSS Asia needs.

· Recruitment - Responsible for talent recruitment and management, including recruitment strategy, process design, candidate evaluation, salary negotiation.

· Employee Relations – recommend, develop, and implement employee relations practices to foster a positive employer-employee relationship and support the overall effectiveness of the organization.

· Consultation and Facilitation – provide expert consulting to line management regarding human resource administration to facilitate overall organization performance.

· Diversity Plan - design and implementation of a diversity plan that delivers skills, knowledge and abilities for building truly diverse workforce. Encourage proactive approaches that encourage acceptance of differences, capitalizing on strengths of the team.

· Remuneration Policy Administration- Advise on competitive conditions and internal remuneration anomalies and prepare remuneration review information to enable business unit managers to conduct review effectively and efficiently.

· HR services - Delivering of HR services to ensure efficiency, quality, and employee satisfaction. Responsible for employee lifecycle events, including onboarding, termination, job change, leave management, etc. Responsible to review the processes and programs to ensure the continuous improvement and provides regular training and communication to employees.

· Payroll Support- Manages and contributes towards effective payroll support for the Business. Ensures compliance/audit requirements for payroll administration and other administration processes. Identifies areas for improvements and evaluates outsourcing possibilities in the payroll/benefits admin section. Contributes to the payroll vendor selection and evaluation exercises.

· HRIS Management - Work with Global team to optimize HRS related projects and processes based on local needs, set up or revise the SOPs, including HR internal process, self-service administration process, etc.

Job Specification:

Part A: Job Knowledge / Technical Skills / Qualifications

Must have:

§ 20+ years of HR experience with at least 8-10 years in a leadership role within a complex multinational organization.

§ Experience in providing end-to-end HR support and leadership across diverse functions (Commercial, Manufacturing, Support).

§ Solid track record of M&A transactions (in Singapore and outside of Singapore).

§ Experience in managing HR services and operations across multiple sites or regions, with knowledge of

local practices in Southeast Asia and North Asia countries (e.g. Singapore, China, Hongkong, South Korea

,etc)

§ Experience in navigating complex HR challenges, particularly in manufacturing and commercial business.

§ Proven track record of leading large-scale organizational change initiatives.

§ Experience dealing with international teams and managing requests from Global stakeholders.

§ Self-starter who is able to work with minimum guidance.

§ Proficiency in Mandarin and English (written, spoken, and reading) is required.

§ Proficient with Microsoft office applications (Word, Excel, Outlook, PowerPoint)

§ Strong general business acumen

§ Strong planning, process and project management skills

§ Demonstrated evidence of strong problem-solving abilities

§

Nice to have:

§ Professional qualification in global remuneration

§ Professional qualification in organizational coaching

Part B: Personal Skills

§ Ability to communicate effectively and build rapport at all levels

§ Excellent verbal and written presentation and communication skills

§ Effective collaboration and interpersonal skills to build rapport and influence positive results as a leader and member of the team.

§ High focus on customer satisfaction

§ Ethical in all aspects of business

§ Highly reliable, takes ownership and remains accountable

§ Accurate and numerate with strong attention to detail

§ Flexible and calm under pressure

Key Responsibilities:

1. Payroll Management:Oversee and execute end-to-end payroll processes, ensuring accuracy, timeliness, and compliance with statutory requirements.
   Handle CPF submissions, IRAS tax filings, and other government-mandated reporting.
   Address payroll discrepancies and resolve employee queries.
   
2. Compliance and MOM Regulations:Ensure compliance with employment laws, MOM guidelines, and workplace safety requirements.
   Prepare and submit mandatory reports, including work pass applications and renewals.
   Conduct regular audits to ensure adherence to statutory obligations and company policies.
   
3. HR Policy Development:Develop, implement, and update HR policies and procedures in line with MOM regulations and industry best practices.
   Provide guidance to management and employees on labor laws and workplace standards.
   
4. Employee Relations and Engagement:Address employee grievances, mediate disputes, and foster a positive work environment.
   Conduct training sessions on compliance topics, including workplace ethics and safety.
   
5. HR Operations:Maintain and update employee records in compliance with data protection regulations.
   Support recruitment and onboarding processes, ensuring seamless integration of new hires.
   Monitor and manage leave, attendance, and benefits administration.
   

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience (3+ years) in HR management, with a focus on payroll and compliance.
• Strong knowledge of MOM regulations, employment laws, and statutory requirements in [specific country/region].
• Proficiency in HR software and payroll systems
• Excellent organizational, problem-solving, and communication skills.
• Ability to handle sensitive and confidential information with discretion.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties / tasks as requested by management

Job Description of this Role

My client is offering a fantastic opportunity for a dedicated and people-oriented individual. You will be responsible for but not limited to:

• Collaborate with payroll partners to process monthly payroll.
• Confirm payroll accuracy.
• Coordinate interviews and schedule them for offices in Singapore, Hong Kong, China, Dubai, and Bangkok as needed.
• Currently focusing on recruitment efforts in China.
• Work with partners to process work passes, as needed.
• Maintain up-to-date records continuously.
• Prepare HR documents such as employment letters, confirmation letters, bonus letters, and annual reviews on an ongoing basis.
• Manage staff onboarding and offboarding, and update records in Bamboo regularly.
• Update the organizational chart and prepare staff movement reports monthly.

Candidate requirements

The ideal candidate will have:

• Strong people orientation with a commitment to providing exceptional support.
• Excellent verbal and written communication skills in both English and Chinese (Cantonese and/or Mandarin).
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR, preferably in a similar role.
• Knowledge of Singapore Labour laws and employment regulations, with exposure in APAC region.
• Strong interpersonal and communication skills.
• Proficiency in HR software and MS Office Suite.

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Recruitment:

• Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
• Conduct market surveys and provide labor market insights and trends to enhance recruitment strategies and forecasting (manpower planning).
• Find external candidates to complement the hotel's workforce in compliance with local labor laws.
• Monitor the number of recruits to ensure it aligns with business needs.
• Prepare monthly statistics related to manpower, turnover, etc.

Compensation:

• Ensure that salaries for new hires and promotional adjustments align with approved salary ranges.
• Conduct annual salary and benefits surveys and keep an updated database on compensation packages offered by competitor hotels.
• Oversee and manage the annual performance appraisal process.
• Administer fringe benefits for different staff categories according to HR policies and procedures.
• Gather and compile relevant statistical reports on manpower and labor costs.
• Assist in compiling data for the Human Resource Budget.
• Maintain an efficient HR system to provide timely and updated information to management and departments.

Employee Relations:

• Offer counseling services to help staff perform their jobs more effectively.
• Provide guidance on recruitment, training, development, staff welfare, compensation, and retention.
• Advise Department Heads and Managers on HR matters following policies, procedures, and local laws.
• Assist in creating and updating HR policies and procedures.
• Review existing HR policies and practices and explore the feasibility of standardization.
• Interpret hotel policies to key personnel and ensure strict compliance.
• Approve part-time and overtime requisitions for departments.
• Establish an effective communication system between the hotel and employees.

Industrial Relations:

• Handle all industrial relations issues, including collective bargaining with unions, resolving employee disputes, and conciliating with unions/ministry.
• Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline.
• Foster and maintain a positive relationship with the union, liaise with union officials on industrial relations matters, and resolve grievances in line with legal requirements.
• Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel.
• Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements.
• Network with other hotel HR practitioners to stay aligned on salary administration, compensation, and benefits.

Training:

• Work closely with Department Heads to assess training and development needs, maintaining open communication to improve employee skills, attitudes, and knowledge.
• Monitor training expenses to ensure they stay within budget.
• Prepare monthly and yearly reports on training activities.
• Oversee the maintenance of training records and ensure they are updated regularly.

Welfare:

• Promote a healthy work environment through sports and recreational activities.
• Ensure the maintenance of staff facilities to create a motivating environment.
• Oversee the upkeep of the staff cafeteria and ensure the provision of nutritious meals.
• Ensure all notices are displayed on the staff canteen notice board.
• Assist employees with welfare-related matters.
• Manage medical costs and ensure adequate insurance coverage.
• Perform any other duties as assigned by management.

Performance Management:

• Collaborate with department heads to create effective performance reviews and SMART plans to measure individual performance and identify areas for improvement and challenges.

Career Management, Succession Planning & Outplacement:

• Work with top management to:Identify high-potential associates.
  Develop career programs for key employees to support the company’s growth.
  Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• HR administration tasks such as preparing employment contracts, letters and other documentation.
• Manage onboarding and offboarding processes.
• Handle Ministry of Manpower (MOM) matters, such as work permit, work pass applications, renewal, cancellations and any other MOM related issues.
• Manage airport pass applications and renewals.
• Coordinate and arrange airport airside courses for staff.
• Manage staff engagement and relations.
• Monitor staff performance and welfare.
• Manage and resolve staff disciplinary issues/any internal staff disputes.
• Develop job descriptions, identify qualifications and devise recruitment strategies.
• Engage in recruitment activities, including screening candidates, coordinating and arranging interviews.
• Partake in walk in intervews/recruitment events when required.
• Partake in Government surveys.
• Prepare HR reports/documents when required.
• Assist in monthly attendance and payroll processing.
• Manage client complaints and relations (via email/F2f meetings or Whatsapp).
• Work closely with Operations team, on staffing and manpower issues.
• Undertake any other administrative/ad-hoc duties as assigned.
• Minimum Diploma in Human Resource.
• At least 2 years of working experience in HR management.
• Well versed with the Employment Act and MOM policies.
• Proficiency in Microsoft Office applications.
• Strong attention to details and high degree of accuracy.
• Able to work under pressure/very fast paced environment.
• Strong command of English and good writing skills.
• Excellent communication skills and interpersonal skills.
• Ability to build strong relationships with existing staff and potential candidates.
• Organisational and time management skills, with the ability to manage multiple priorities.
• Fast learner.

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Summary:

The HR and Admin Manager is responsible for overseeing all aspects of human resources and administrative functions within an organization. This includes managing recruitment, employee relations, training, performance management, and ensuring compliance with labor laws. The role also involves overseeing day-to-day office operations, managing office supplies, coordinating administrative support services, and ensuring a smooth and productive work environment. The HR and Admin Manager plays a key role in supporting company culture, employee engagement, and organizational efficiency.

Key Responsibilities:

Human Resources Management:

• Manage all HR-related activities for Singapore offices, including payroll using OpenSoft for approximately 150 headcounts.
• Develop and implement HR policies and procedures in line with company goals and legal requirements.
• Manage recruitment, onboarding, and offboarding processes.
• Oversee performance management systems, including appraisals and employee development.
• Handle employee relations, conflict resolution, and ensure a positive work environment.
• Administer compensation and benefits programs, ensuring equity and competitiveness.
• Ensure compliance with labor laws and company policies, including health and safety regulations.

Training and Development:

• Identify training needs and organize employee development programs.
• Monitor training effectiveness and employee performance.
• Promote continuous learning and career growth opportunities within the organization.

Administrative Management:

• Oversee office operations, including managing administrative staff and office facilities.
• Handle procurement of office supplies, equipment, and services.
• Ensure smooth functioning of administrative processes, such as document management and scheduling.
• Coordinate travel, meetings, and events.

Employee Engagement and Welfare:

• Foster a positive and inclusive work culture through employee engagement initiatives.
• Coordinate wellness programs, team-building activities, and employee recognition events.
• Manage employee benefits programs and ensure they meet employee needs.

Reporting and Analysis:

· Prepare HR and administrative reports for management, including employee turnover, staffing levels, and operational efficiency.

· Analyze trends and data to inform strategic decisions.

Skills and Qualifications:

• Proven experience as an HR Manager, Admin Manager, or similar role.
• Strong knowledge of HR principles, labor laws, and best practices.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in HR software (OpenSoft Payroll will be an added advantage), office management tools, and Microsoft Office Suite.

Skills and Qualifications:

• Proven experience as an HR Manager, Admin Manager, or similar role.
• Strong knowledge of HR principles, labor laws, and best practices.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in HR software (OpenSoft will be an added advantage), office management tools, and Microsoft Office Suite.
• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).

Job Description

• Construct organization structure and implementing policies
• Human Resource administrations
• Application of Work Passes and ensuring that all documents are being verified and processed accordingly
• Posting of advertisement and shortlisting suitable candidates
• Coordinating interviews and participate in the selection process
• Manage employee data and ensure that all documents are being collected and filed accordingly
• Preparation of letters such as Letter of Appointment, Confirmation Letter, Transfer Letter, etc
• Liaise with external party as and when needed
• Ensure compliance to the law in company Human Resource practices
• Assist in disciplinary matters as and when required
• Application of various business licenses
• Other adhoc task as and when required

Job Requirement

• Minimum Degree in Human Resource Management or equivalent
• At least 3 years of experience in a similar capacity
• Experienced in start ups and creating policies and documents from scratch

Key Responsibilities:

• Develop and implement HR strategies that align with the organization’s objectives and business needs.
• Oversee talent acquisition processes to attract and retain top talent.
• Lead initiatives to improve employee engagement, satisfaction, and retention.
• Manage compensation, benefits, and performance appraisal systems.
• Ensure compliance with labor laws and regulatory requirements.
• Develop and monitor HR metrics to track the effectiveness of HR programs.
• Advise senior management on HR-related matters and provide strategic counsel.
• Cultivate a culture of diversity, inclusion, and continuous learning within the organization.

Requirements:

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 8+ years of HR experience, with at least 3 years in a leadership role.
• Will be considered for director role, depending on seniority
• Strong knowledge of labor laws and HR best practices.
• Proven ability to lead and develop teams.
• Excellent communication, decision-making, and organizational skills.
• Strategic mindset with the ability to execute at a tactical level.

• Oversee the full spectrum of HR functions in Singapore, including recruitment, internships, onboarding, offboarding, learning and development, payroll, employee relations, and performance management, ensuring compliance with Singapore labor laws and other applicable regulations.
• Support the Group HR Manager in developing and implementing HR policies while ensuring adherence to these policies and practices within the Singapore office.
• Collaborate with the MY Assistant HR Manager to meet all staffing and onboarding requirements for both SG and MY executives and workforce.
• Partner with the SG HR & Admin Team to roll out the new HRIS for Group HR operations across Singapore and Malaysia.
• Assist with internal audits and tasks related to regulatory compliance.
• Foster a cohesive company culture aligned with the group's core values and mission, ensuring consistency in employee engagement and workplace practices.
• Undertake any additional assignments as directed by Senior Management or the Group HR Manager.

Requirements:

• With Diploma or Higher in related field.
• At least 5+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

The People, Performance, Culture (PPC) team contributes to making KPMG a great place to work by implementing best-practice programmes to attract, recruit, develop, groom and retain the best and brightest talent. The team looks after the full HR spectrum including but not limited to recruitment, manpower planning, performance and talent management and staff communications.

As a People Services Manager within the HR People Services function in KPMG, your duties will include but not limited to:

• Lead the team in providing excellent HR support to employees, addressing their inquiries, and resolving issues promptly.
• Provide coaching and advice to junior team members
• Establish and monitor service level agreements (SLAs) and key performance indicators (KPIs) to measure team performance and ensure timely service delivery.
• Evaluate effectiveness of HR systems and processes against requirements, objectives, and user needs
• Recommend and improve HR processes, systems to ensure consistent service delivery.
• Implement and leverage technology to enhance HR service efficiency and effectiveness.
• Manage change management efforts related to HR process updates and technology implementations with team members and stakeholders.
• Monitor team adherence to HR policies, procedures, and guidelines.
• Stay updated with statutory and compliance requirements to ensure HR processes are aligned.

Job requirements

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• In-depth knowledge of HR processes
• Strong analytical and problem-solving abilities
• Excellent interpersonal and communication skills, enabling effective collaboration with stakeholders
• Proficiency with SAP SuccessFactors Employee Central will be advantageous

Responsibilities:

• This roles involves overseeing a wide range of human resources programs and policies, to ensure that the organization's current & future HR needs are meet.
• Key responsibilities include recruitment, training and development, compensation, benefits, performance management, and employee volations while ensuring compliance with local employment laws & regulations
• Strong leadership with the ability to intergrate day to day HR functions with long term strategic planning

Requirements:

• Diploma/Degree in HR Management
• At least 3 years of relevant working experience
• Able to handle HR strategies
• Available for an immediate start

Position Overview

The Regional HR Manager oversees human resources operations across multiple locations within a designated region. This role ensures consistent implementation of HR policies, supports workforce planning, and fosters a productive and positive work environment. The Regional HR Manager acts as a strategic partner to management and a trusted advisor to employees.

Key Responsibilities

1. HR Strategy and PlanningDevelop and implement HR strategies aligned with organizational goals.
   Support workforce planning, recruitment, and talent development.
   Monitor regional HR metrics and provide insights for decision-making.
   
2. Employee RelationsServe as a point of contact for employee concerns and conflict resolution.
   Foster a positive and inclusive workplace culture.
   Ensure consistent application of company policies and labor laws.
   
3. Recruitment and OnboardingOversee regional recruitment efforts to attract top talent.
   Manage onboarding processes to ensure smooth integration of new hires.
   
4. Performance ManagementImplement performance review systems and support employee development.
   Guide managers in setting goals and providing constructive feedback.
   
5. Compliance and PoliciesEnsure compliance with local labor laws and company policies.
   Maintain updated knowledge of employment regulations within the region.
   Oversee workplace safety and health standards.
   
6. Training and DevelopmentIdentify training needs and implement development programs.
   Support leadership training and succession planning initiatives.
   
7. HR AdministrationManage payroll, benefits, and employee records in collaboration with the HR team.
   Oversee reporting and data management to ensure accuracy and confidentiality.
   

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of experience in HR management, with regional or multi-site responsibilities preferred.
• Strong knowledge of employment laws and HR best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Proficiency in HR software and data analysis.

Our client is an established industrial multinational player and is seeking a HR Services Manager to be part of their Shared Services team to manage end-to-end on the full spectrum of Shared Services on a global scale.

Some of the key responsibilities will include:

• Oversee full-spectrum HR functions, including recruitment, performance management, compensation, benefits, payroll, employee relations, and staff administration (e.g., confirmations, promotions, onboarding/offboarding).
• Implement HR policies, systems, and talent management initiatives to align workforce management with company goals, driving operational improvements and organizational development.
• Manage and track the annual HR budget, promote a culture of continuous improvement, and ensure effective change management across HR processes.
• Provide guidance to line managers on HR matters, support decision-making and performance management, and leverage government workforce initiatives to drive organizational growth.

To be eligible for this role you will require:

• A minimum of a Degree in Human Resource Management or a related field
• At least 8 years of experience in HR Shared Services, with focus on Payroll
• Professional HR certifications such as IHRP, SHRM will be highly desired.
• Strong interpersonal and communication skills
• Strong analytical and problem-solving skills.
• Sound knowledge of country-specific employment laws and regulations.

Please contact Lucy James by emailing your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R24125836

We are partnering with a leading e-commerce service provider to actively recruit for a HR & Admin Manager, to be based in Singapore.

The HR & Admin Manager will be responsible for managing and developing the workforce as well as building a positive company culture, focusing on the following:

- HR Strategy & Policy Development

- Talent Acquisition & Workforce Planning

- Employee Engagement & Culture

To be shortlisted, you are required to have the following:

- Bachelor's Degree

- At least 5 years of HR experience, focusing on talent acquisition, HR ops and/or employee engagement.

- Excellent command of English and Mandarin.

EA Licence: 17C8713

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Ensuring a company is operating securely and effectively
• Administering employee-related services such as payroll, training, and benefits
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs
• Overseeing department budget planning and development
• Managing and maintaining all department databases

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

• Lean team with high visibility
• Blend of advisory and execution exposure

About Our Client

Our client is a renowned B2B event services provider with global footprints. They are currently seeking a HR Manager to oversee and support both strategic and operational HR needs for the Singapore office. You will report directly to the Managing Director of Singapore and have a dotted reporting line to Group HR Director in UK.

Job Description

• Working closely with the MD for Singapore and Group HR Director to ensure HR best practice is in place and compliance with local laws.
• Being proactive in building relationships with key people managers across the business, meeting regularly to support with people management related matters and coaching on best practice
• Supporting the business with recruitment, adding roles to our global ATS, advising on suitable recruiting channels, creating job advertisements and conducting interviews alongside hiring managers or the MD
• Overseeing the monthly HR payroll process, working with the internal / external payroll departments to ensure monthly payroll submissions are completed on time and accurately.
• Identifying training needs and making recommendations, either through self-delivery, working with the HQ L&D Manager or utilising outsourced training consultants where needed.
• Playing an active role in promotion of the desired culture, including overseeing the global engagement survey in Singapore, translating the outputs into appropriate action plans and playing an active role in any DEI initiatives.

The Successful Applicant

• Bachelor's Degree in Human Resources or related majors.
• At least 8 years of progressive HR experience with hands-on full spectrum exposure in a fast-paced environment.
• Strong background in employee relations and solid understanding of Singapore employment law.
• Tech-savvy, comfortable working with HR systems, running management reports, preparing and analysing data.
• Appreciates creative and strategic HR challenges, but also know about the necessary administrative, operational and pragmatic implementations.
• Strong interpersonal skills, hardworking and thrives in an international environment.

What's on Offer

• International environment with collaborative and high-ownership culture.
• Central work location with hybrid work arrangement.
• Competitive remuneration with excellent employee benefits.

Contact

Gwen Lim (Lic No:R21102956 / EA no: 18C9065)

Quote job ref

JN-112024-6603842

Phone number

+65 6416 9883

Michael Page International Pte Ltd | Registration No. 199804751N

JOB RESPONSIBILITIES

HR duties in accordance with MOM Regulations:

• Lead and manage a team of HR staff and be responsible for the processing of all work passes for over including the application, renewal, cancellation of Employment, Dependent and S Passes.

• To organize and plan yearly training programs for staff and workers.

• Coordination of internal and external training, including the maintaining of attendance records and scheduling.

• Involved in the full hiring process from the scheduling of Interviews, sitting in with hiring managers, vetting of candidates and salary negotiation.

• Job posting and liaison with recruitment agencies.

• Work pass matters: application/renewal/cancellation.

• Prepare and arrange worker's onboarding and offboarding process.

• Coordinate and manage dormitory/accommodation matters.

• Handle worker's home leave and repatriation arrangement.

• Attendance, leave management and government claims/survey.

• Arrange training course for workers.

• Monitor leave management and attendance checks.

• Provide advice to employees on all HR matters including grievances

• Bridge between employees and Management team to forge a cordial working environment

• Preparing of employment contracts, confirmation, promotion and increment notices for all staff including workers

• Proper documentation of employee movements across project sites, salary adjustments and re-designations.

• Assist in mid-year and annual performance reviews.

• Purchase and maintaining company insurance policies, including bonds, foreign workers medical insurance, work injury compensation policy, office policy, hospitalization and surgical policy.

• Attend MOM court case on workers’ complaints.

• Provide weekly/monthly HR Reports, including project site headcount, work permit quotas, cost control budgeting and payroll reports.

• Manage office and factory facilities, monthly office procurement, etc.

• Manage petty cash and assist in monthly petty cash claims, etc.

• Arrange monthly meeting.

• Manage company licensing and certificate renewal, eg. bizSafe, BCA workhead, etc.

• Manage company vehicles, insurance and road tax renewal, COE, servicing and maintenance, etc.

Job Requirements

· Min 5 years of relevant experience in Singapore Building Construction Industry, experience in maincon company

· Possess good managerial skills

• Assist the& Admin Manager in handling full spectrum of HR functions - recruitment, selection & employment, all Work Pass matters.
• Responsible for the full payroll functions in consultation with Senior HR Executive
• Maintain, upkeep and ensured timely and accurate updates of HR database, all employee personal files and records are complete and treated in the strictest confidence
• Assist the HR & Admin Manager in reviewing training plans and career development for staff.
• Responsible to manage and update Time Attendance for payroll processing
• Manage and Liaise with Dormitory Operators for Dorm Check in/out, and other matters
• Assist the HR & Admin Manager in handling company insurance claims and reviews (Group Medical, Workmen Injury Compensation, Vehicle Insurance)
• Prepare submissions to government agencies, such as IRAS, NS claims, Government Paid leave claims and etc
• Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.
• Other ad-hoc duties as assigned by the Management.

ADMIN FUNCTIONS

• Lead HR Admin team, manage and improve the workflow to give strong support to operations and finance department
• Assist the HR & Admin Manager with vendor management and government grant applications
• Acquire and maintain office furnishing, equipment, and supplies eg. Stationery, photocopiers
• Maintain company assets such as desktops and laptops with help from IT outsourcing vendors
• Ensure that the office and pantry is well-maintained, organized and secure.

WHAT YOU NEED TO HAVE

• At least 3 years & above of relevant work experience in a similar role,preferably in the Construction Industry.
• Well knowledge in Payroll
• Well versed and knowledgeable in WPOL and EPOL applications and processes
• Familiar with HRIS & Payroll systems, preferably CuteOffice (Training will be provided)
• Good knowledge of employment laws and regulations
• Good communication and organization skills
• Enthusiastic, positive and resourceful
• Able to multi-task, organize, and prioritize work
• Proactive and initiative
• Able to start immediately is an advantage

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values Opportunity, Knowledge, Support, Integrity and Results help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Regional HR Manager

Are you passionate about driving strategic HR initiatives and making a real impact across diverse markets in Asia? Kaplan is looking for a dynamic Regional HR Manager to provide expert support and advice to business units, shaping a culture of excellence, engagement, and compliance. If you're proactive, data-driven, and thrive in a fast-paced, collaborative environment, we want you on our team!

Key Roles and Responsibilities:

• HR Business Partnering
  • Act as a trusted HR advisor and business partner to business units across the region.
  • Deliver integrated HR services and solutions to the business units and to support them in achieving their business objectives.
  • Build and maintain a strong and positive relationship with employees in these business units.
  • Lead and contribute positively to regional and group initiatives.
• HR Compliance
  • Work closely with HR, Legal and external parties to ensure that HR policies and procedures across the region are compliant with local labor laws and regulations, and Kaplan group policies. This includes regular reviews of existing policies and procedures and recommending changes or develop new policies based on legislative and regulatory developments.
  • Maintain accurate HR records and oversee or support audits as necessary.
• HR Information System, Data & Reporting
  • Work closely with UK HR and business units in the region to establish the group HR information system (Workday) as the system of record for all our global operations.
  • Implement administrative procedures and audit processes that ensure employee information is complete, accurate and kept up to date.
  • Ensure compliance with applicable data privacy regulations in each location and internal security protocols. Manage access controls, permissions and user roles within the HRIS to protect sensitive employee information.
  • Generate reports to support HR decision-making and analysis of data trends and metrics to identify areas for improvement or efficiency. Provide insights and recommendations based on data to support workforce planning, talent management, and organizational development.
  • Work with colleagues from HR, IT and external vendors to integrate HRIS with other business systems (e.g. payroll) and ensuring seamless data flow between systems through interfaces or APIs.
  • Ensure accurate data is provided for administering the annual employee engagement survey.
• Employment Solutions
  • Advise business units on resourcing models and contractual options that are appropriate and futureproofed for each jurisdiction.
  • Undertake research and analysis and provide information on Asia markets in terms of talent and resourcing pool and rewards approach etc.
  • Partner with Employer-of-Record providers in managing resources based in Asia.
• Employee Engagement & Relations
  • Provide advice and support to managers and employees in building a great workplace.
  • Coach and advise people managers on employee relations issues across multiple locations.
  • Support case management of employee relations cases that are escalated or reported.
  • Work with business units in communicating employee engagement survey results and provide support in developing action plans to improve employee engagement.
• Compensation & Benefits
  • Assist in evaluating current compensation practices and recommend cost-effective, trend-aligned changes when needed.
  • Provide compensation input and pay guidance for each market.
  • Coordinate the annual salary and bonus review process.
• Communications
  • Ensure appropriate and timely communications are received by offices in the region.
  • Champion a culture of equality, diversity, inclusion. Drive and communicate company's EDI initiatives across the region.
• Training & Development
  • Support talent growth and development by identifying training needs and coordinate development programs for employees within the region.
  • Ensure all mandatory online training modules are available and deployed to relevant employees and completed as required.
• Undertake any other duties as assigned.

• A recognized Bachelor's degree in Business, HR or equivalent.
• Minimum 5 years of regional HR business partnering experience.
• Hands-on experience in managing the full spectrum of HR functions and providing HR operational support and advice across the region.
• Strong knowledge and understanding of the Asia labour market, trends, practices and statutory legislations with priority focus on China, Japan, Korea and Thailand.
• Savvy and proven track record in stakeholder management and engagement across countries, with the demonstrated ability to advise, guide and influence at varying levels within the businesses, whilst assessing and advising on any potential risks.
• Proven experience in driving HR related changes and transformation.
• Prior experience in HR dashboard and analytics.
• Highly organised with strong business acumen and ability to align HR initiatives with organisational goals
• Good appreciation and understanding of different cultures
• Strong interpersonal skills with the ability to communicate effectively with key stakeholders at all levels. Able to balance expectations of multiple stakeholders and effective at negotiating outcomes.
• Proficiency in Workday and Office 365 will be advantageous

• Working Hours: Monday to Friday, 9am to 6pm
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

Purpose of the Role:

The HR Manager will oversee all human resource functions, including recruitment, employee relations, performance management, and compliance. Reporting to the CEO, the role involves ensuring HR policies align with business goals, fostering a positive workplace culture, and managing HR operations effectively. This position requires strong organisational skills, excellent communication, and a focus on supporting employee growth and satisfaction.

Key Responsibilities

Recruitment and Onboarding:

1. Oversee the full recruitment cycle, including job postings, interview processes, and candidate selection.

2. Prepare and execute employment contracts, onboarding plans, and orientation programs for new hires.

HR Administration:

1. Maintain up-to-date personnel records, contracts, and compliance documents.

2. Manage employee benefits, including insurance plans and wellness initiatives.

3. Ensure timely preparation and submission of all required HR documentation, including work passes and compliance reports.

Employee Relations and Support:

1. Act as the first point of contact for employees regarding HR-related queries and issues.

2. Foster a positive workplace environment through engagement activities and addressing employee concerns.

3. Assist with leave management, including sick leave, maternity leave, and vacation scheduling, in coordination with finance.

Policy and Compliance:

1. Develop, update, and implement HR policies, ensuring they align with legal requirements and best practices.

2. Oversee and ensure compliance with employment laws and regulations, including work passes and contracts.

3. Support the preparation and review of the company handbook, ensuring clarity and relevance.

Performance Management and Development:

1. Support the performance review process by assisting managers in setting objectives and preparing appraisal forms.

2. Recommend and coordinate employee training and development programs to enhance skills and growth.

3. Monitor and address performance issues, escalating to management where necessary.

Strategic HR Initiatives:

1. Contribute to workforce planning by identifying talent gaps and recruitment needs.

2. Collaborate with management on employee retention strategies and engagement programs.

3. Conduct market research to recommend competitive benefits and remuneration packages.

Additional Duties:

1. Support administrative tasks for the leadership team, including meeting arrangements, minute-taking, and travel coordination.

2. Assist with ad-hoc HR-related projects or initiatives as assigned by management.

3. Maintain confidentiality and act with discretion in handling sensitive HR matters.

Requirements and Skills:

· Diploma or degree in Business Administration, Office Management, or a related field.

· 3-5 years of HR management experience.

· Strong knowledge of employment laws and best practices, particularly in the Asia Pacific region.

· Excellent communication, interpersonal, and influencing skills.

· Experience with HR software (e.g., Quick HR or similar platforms).

· Proficiency in MS Office applications.

· Ability to prioritise important projects, manage workloads independently, and maintain a high degree of discretion and confidentiality.

· Proficiency with Microsoft Teams, Google Drive, SharePoint, and other Microsoft tools.

Working Conditions:

· Part-time role with flexible office hours, typically two days per week (Monday to Friday, 9 AM - 6 PM).

· Monthly salary ranges between SGD 2,320 and SGD 3,000, depending on qualifications and experience.

JD

1. Recruitment & Talent Acquisition

· Manage end-to-end recruitment processes (job postings, screening, interviewing, and onboarding).

· Develop recruitment strategies to attract talent, including job fairs and collaborations with institutions.

· Identify manpower needs and ensure timely recruitment.

2. Employee Onboarding & Offboarding

· Handle orientation and onboarding programs for new hires to ensure smooth integration.

· Prepare employment contracts, letters of offer

· Manage exit interviews, clearances, and offboarding procedures.

3. Compensation & Benefits Management

· Payroll processing and attendance management.

· Manage employee benefits, including leave, insurance, bonuses, and incentive programs.

· Monitor compliance with local labor laws (CPF contributions, tax submissions, etc.).

4. Performance Management & Employee Development

· Support managers in setting KPIs and conducting performance reviews.

5. Employee Relations & Labor Law Compliance

· Provide advisory support on employee issues, including grievances and disciplinary actions.

· Ensure compliance with labor laws and company policies.

· Manage employee engagement programs to foster a positive work environment.

7. HR Systems & Data Management （JUSTLOGIN)

· Set up attendance, payroll, and employee management SOP

8. Hands-on HR Operations

· Personally handle sensitive HR matters, such as disputes, investigations, and legal cases.

· Ensure smooth day-to-day HR operations, such as timekeeping, overtime, and staff scheduling.

8. ADHOC Task assigned by manager

Qualifications/requirements:

· Degree in Human Resource Management or Business or related field

· At least 3 years of experience in HR operations in Singapore

· Strong knowledge of statutory regulations and the Employment Act

· Maturity and ability to navigate through varied employment regulations and challenges

· Flexibility and willingness to be very hands-on in all aspects of the role

· Ability to deal appropriately with highly confidential information with tact and diplomacy

· Prior experience in F&B industry is a must

· Speak, write, and fully understand both English and Mandarin in order to liaise with directors

· The ability to manage multiple tasks and priorities successfully.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel