Admin cum Accounts Assistant

Salary range: Up to $2800

Working days: Monday to Friday

Working hours: 9am - 6pm

Working Location: Mandai Estate

Job Description

• Manage and organize the office's filing systems, both electronic and physical.
• Handle daily administrative tasks including answering calls, and managing email correspondence.
• Liaise with customers and suppliers
• Prepare invoices, Sales Order & Purchase Order
• Data entry and verify delivery related documents
• Follow up with outstanding payment
• Other adhoc duties as assigned
• Provide support for HR matters and other Administrative Works Task

Requirement

• Willing to work at Mandai Estate area

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Admin cum Accounts Assistant

Salary range: Up to $2800

Working days: Monday to Friday

Working hours: 9am - 6pm

Working Location: Mandai Estate - Kranji / Yew Tee

Job Description

• Manage and organize the office's filing systems, both electronic and physical.
• Handle daily administrative tasks including answering calls, and managing email correspondence.
• Liaise with customers and suppliers
• Prepare invoices, Sales Order & Purchase Order
• Data entry and verify delivery related documents
• Follow up with outstanding payment
• Other adhoc duties as assigned
• Provide support for HR matters and other Administrative Works Task

Requirement

• Willing to work at Mandai Estate area

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilities

• Compile information and data for regular reporting of Dengue and daily attendance.
• eProcure stationary or PRs for the department via procurement portal.
• Monitor and scan RFID tags to order MMD supplies (Zebras,Sticky Labels, Paper Cups, Nets & Credit rolls, Alcohol wipes & Tissue Boxes)
• Monitor and ensure department stocks are orderly and efficiently maintained. (Stationeries, Envelopes, Copier Paper, Printer Toners, EQMS rolls)
• Maintain ED inventory sheet for personal tracking of stocks
• Update lateness excel on Teams
• Check and update staff payback on Teams via payback form submissions
• Check and print GP replies are tagged to the correct address before being posted out.
• Amend GP referral tagging in EPIC if case is still open
• Order hampers for staff on HL/ML
• Submit e-pay request for bereavement token
• Order name stamps/nametags/staff pass
• Manage office admin duties - faxing, scanning, shredding and filing documents
• Coordinate meetings and room bookings for meetings.


Requirements
• Diploma holder
• Able to work for 6 months period
• Must be comfortable in using excel file & looking at numbers

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW! Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Tampines

Working hrs: (will be rostered 44hrs a week by clinic supervisor)

Mon - Sun: 8am - 3pm, 5pm - 9pm

Job Scope:

• Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection of payment
• rovide Administrative support and scheduling appointments for patients
• Assist Doctors with minor procedure when required
• Maintain clinic's cleanliness and hygiene at all times
• Assist in maintaining and restocking inventory/supplies
• Any other ad-hoc duties as assigned

Qualification:

• Min N/O/A level
• able to commit to the working hours

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• Work alongside the dentist to assist with a variety of dental treatments, including cleanings, fillings, crowns, extractions, and other restorative procedures.
• Ensure dental instruments are properly sterilized, set up treatment rooms, and maintain an organized and clean environment.
• Assist with appointment scheduling, patient billing, verifying insurance, and other office duties as needed.

Qualification:

• Min A level/Diploma Holder

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Our client is a Automotive Industry. Due to their current expansion plan, they are looking for a Temp Sales Assistant to join their team, in hopes of developing the current high performing team.

Job Descrpition:

• Assist customers with inquiries about products, providing excellent customer service and support throughout the shopping experience.
• Process sales transactions efficiently using point-of-sale systems, ensuring accuracy and a smooth checkout process.
• Maintain the store’s appearance, ensuring that merchandise is neatly displayed, shelves are stocked, and the environment is clean and welcoming.
• Support the sales team by replenishing stock, organizing promotional materials, and assisting with sales events.
• Handle basic customer service tasks, such as returns or exchanges, in accordance with store policies.
• Collaborate with team members to achieve sales goals and contribute to a positive work environment.
• Assist with other duties as assigned, such as inventory checks or restocking products.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Location: Bugis

3 Months Commitment

Rate: $2300 + UP to $1500 (completion bonus at the last month)

Hours: 11-8pm/12-9pm , any 5 days in the week (including weekend and PH)

Job Scope

* Assist/Guide customers to create app ID

* Assist/Guide customers to download App

* Assist to show customers on how to maneuver the App

* Assist customers on how to maneuver microsite

* Assist/Manage customers with Q matic system to issue Q

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Lab Assistant to be part of their team for ongoing transformation projects.

This is a 1 Year contract (Convertible) role. They are located at Buona Vista – Walking distance from the MRT station.

5 days work week - Monday to Friday (8.30 am to 5.30pm)

Training will be provided for Entry Level (structured training programs)

Duties

• Prepare samples and reagents
• Operate sample handling equipments
• Ensure data accuracy and detail records
• Adhere to safety procedures
• Any other duties as assigned by supervisor.

Requirements

• Possess minimally Diploma in Chemistry / Lifescience / Biotech / Pharmacy / Food Tech related fields
• No experience needed - Training Provided (structured training programs)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Attention to: Alethea

EA License No: 19C9682
Reg No: R21101676
Ng Zhi Qing Alethea

• Working days: 5 days
• Working hours: 44hours/week (4 days 9 hours; 1 day 8 hours)
• Location: Changi Jewel & MBS
• Full Time Salary: Basic $1900 - $2300 + Commission (Average $400 to $500)
  *commission will be higher on peak season (nov - feb)

Responsibilities:

• Interact with customers to sell products and provide customer service
• Generate new businesses (Walk Ins or / and Phone enquiries)
• To contact customers and perform after sales services
• Attain and maintain required service standards
• Respond to service challenges, e.g. handling customer queries and / or complaints
• Provide supporting activities; i.e. invoicing, packing
• Maintain housekeeeping standards at the Boutique

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Class 4 & 5 Driver cum Warehouse Assistant

• Location: Tuas Bay Drive
• Timing: Weekdays 8:30AM – 6PM, First Saturday of calendar month 8:30AM – 12:30PM
• Work days: Weekdays, Mondays to Fridays and first Saturdays of the month except PH
• Salary Range: Class 4 drivers $2,600 - $2,800 & Class 5 drivers $2,800 - $3,000 (negotiable).

Benefits:

• Transportation to & fro at Boon Lay station provided.
• Lunch provided.

Responsibilities:

• Daily vehicle maintenance checks.
• Loading the packaging materials/ tooling/equipment to lorry. (e.g.: jumbo bags / pallet jet, etc.)
• Ensure all packaging materials is weighted and hand over to Logistic.
• Safe Drive and follow all applicable traffic and driving laws. Staying aware of and reporting any incidents on the road.
• Provide on-site support (e.g.: Crushing HDDs / tape drives) or degaussing activities, etc.
• Assist loading customer goods at customer site.
• Ensure obtains customer’s signature (included date / times) for customer request form.
• Ensure the collection no discrepancies (matching with the collection advice) and if any call back for confirmation.
• Fill in the goods collection custody form (indicate the numbers of customer’s good / pallets / bags received) and hand over to GRN personnel for the follow up action.
• Ensure proper fasten straps to secure load. Need to ensure that transportation meets safety compliance and regulations.
• Unloading collected goods at our site.
• Clean up lorry.
• Involve stock take exercise.
• No collection schedules to follow general worker’s jobs scope.
• Ad-hoc duties

Requirements:

• Have Class 4 / 5 Singapore driving license with 24 feet lorry experience
• Warehouse experience

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Location: Jurong East
Salary:

• $2,350/month (Diploma)
• Up to $2,700/month (With Experience)

Responsibilities:

• Compile daily reports on Dengue cases and staff attendance.
• Procure supplies for the department via the procurement portal.
• Maintain and manage department stock (stationery, copier paper, etc.).
• Track and update Emergency Department (ED) inventory, staff deployment, and attendance.
• Handle GP referrals, letters, and ensure accurate tagging in EPIC.
• Process staff claims, update biometric records, and perform administrative tasks.
• Coordinate meetings, process e-pay requests, and manage office functions.
• Other duties as assigned by the department.

Requirements:

• Diploma holder with relevant experience.
• Available for a 6-month contract position.
• Proficient in Excel and handling numbers.
• Comfortable making calls to patients/organizations for outstanding payments.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

As a manager, you will ensure that your diverse portfolio of international and local clients receive the same level of excellent service and client care. You will proactively manage and take responsibility for the compliance aspects of your client companies and provide a full range of company secretarial services. In addition, you will train, supervise, guide and coach your team-mates to provide exceptional services.

Requirements:

· At least 8-12 years of relevant corporate secretarial managerial experience

· Must be CSIS / ICSA qualified.

· Experience working with a diverse portfolio of private and listed companies across various industries.

· Adept at handling multiple projects independently with excellent planning skills

· Adopt a positive leadership approach towards empowering and coaching team members.

· Strong communicator with stellar people management skills.

· Keen passion for change and continuous improvement.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

38

Duties and responsibilities:

Accounting Responsibilities:

• Prepare monthly payroll, CPF Contribution, IR8A / IR21.
• Handle staff expense claims and reimbursements in a timely manner.
• Prepare HR reports with manpower headcounts and costs to facilitate management decisions.
• Maintain accurate records of financial transactions entry for Accountant
  Invoices / Reports / contact customers, supporting internal audits and compliance requirements.
• Control and process Accounts Receivable as well as Account Payable
• Follow-up closely with overdue debtors.
• Handle production costs calculation via setting up bill of materials
• Inventory management and recording into accounting system
• Liaise and Support with various departments on daily operation and reporting.
• Assist in preparing month-end reporting schedules including stock take.
• Participate in financial reviews and year end audits
• Maintain filing and documents tracking.
• Ad-hoc duties when required.

HR Responsibilities:

• Development of a positive and collaborative work culture.
• Maintain and update staff records in the HR database, ensuring confidentiality and accuracy.
• Good knowledge of Government legislations (MOM, CPF and IRAS)
• Manage the recruitment process including job postings, screening candidates, scheduling interview and onboarding new hires.
• Handle employee compensation and benefits, performance management, disciplinary letters & termination and safety compliance.
• Manage work pass applications and renewals for foreign staff with all the relevant documentations.
• Oversee employee leave management, medical claims, and performance appraisals.
• Ensure compliance with labor laws and internal policies, including maintaining HACCP, ISO and BizSafe certifications.
• Support employee relations, ensuring issues are addressed and resolved promptly.

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Accounting, or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.

Required Skill(s): MS word, MS excel

Job Description

• Industry/ Organization Type: Manufacturing/Food Production
• Position Title: HR & Admin Executive
• Working Location: Jurong West
• Working Hours: 5 days, Mon - Fri (8.00am – 5.00pm)
• Salary Package: Up to $3000 + Variable Bonus + $90 (Transport Allowance)
• Duration: Permanent

Key Responsibilities

• Ensure precise calculation and payment of salaries and overtime.
• Record and monitor employee leave in line with company policies.
• Manage the application and renewal of work permits for foreign workers.
• Submit semi-annual medical examination results of foreign workers to the appropriate authorities.
• Keep foreign workers' residential addresses updated in Ministry of Manpower (MOM) records.
• Supply and manage essentials like uniforms, safety shoes, and lockers for worker welfare.
• Maintain accurate and updated personnel data.
• Handle renewal processes for work passes.
• Process insurance-related claims efficiently and accurately.
• Keep precise records of employee attendance to support payroll and operations.
• Perform other related tasks as assigned.

APPLY NOW!!!

• Minimum Diploma holder.
• Minimum 2 year of relevant experience.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70801 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities

• Provide overall HR and administrative support to the HR team.
• Assist in recruitment activities including job posting, screening, shortlising, arranging interview to coordination of job offers.
• Responsible for on-boarding and off-boarding procedures for the company.
• Verify employee attendance and leave management.
• Assist in processing of employee and statutory claims.
• Maintain employee records in HR systems.
• Identify learning needs for designated business units and individual training plan.
• Skill competency frameworks.
• Payroll processing support and cover.
• Ad hoc duties as assigned.

Requirements:

• Diploma in Human Resource Management/ Business Administration or equivalent
• At least 2 - 3 years of HR & Administration experience

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to [email protected]

EA License No.: 13C6305

Registration No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• $3200 - $3600 + AWS + Variable Bonus

• Working hours: 5 Days – 8:30am – 6pm (Monday - Friday)
• Working location at Changi Airfreight Centre

• Excellent Welfare & Benefits

• MNC Freight Forwarding Company

Job Scope

• Record and posting of customer payment/receipts
• Update daily cash book
• Send Monthly SOA to customers every 1st week of the month
• Manage relationship with customers, include attending to queries and resolve disputes
• Liaise with internal department to resolve issues and disputes
• Send weekly update AR report to HQ (Friday) and respective salesman for review
• Distribution & allocation of Customers funds to various internal station
• Update of weekly foreign exchange rate into in house system
• Handle internal settlement with other subsidiary stations
• Issue cheque upon request.
• Arrange bank transfer upon receive of payment requisition.
• Update of staff leave.
• Arrange delivery quantity of distilled water on every Monday
• Email GST payment status on every Friday.
• Reimbursement claims for staffs
• Print out time sheets on 21st of every month
• Place order for NTUC stuffs/stationery/warehouse stuffs
• Accrual entry for staff claim.
• Attend to general repair works requested for office / warehouse.
• Daily visitors pass & airport pass application.
• Provide support to HR.

Requirement

• Diploma in Business Administration / Accountancy and above
• 2 – 4 years of relevant work experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Payroll processing for employees
• Overseeing all payroll-related tasks, such as statutory reporting, leave administration, and time management system updates.
• Observe the procedures related to pay and benefits, including bonus payments and fee adjustments.
• Manage employment pass applications, renewals, and cancellations.
• Organize staff training sessions and maintain the training matrix as part of your coordination of training and development programs.
• To handle employee needs, such as arrivals and departures, communicate with the company's dorm supervisor and the dormitory operators.
• Oversee government-related duties, such as tax clearance, IR21, government, and training grants.
• Fulfill any extra duties and tasks that are assigned.

Requirements:

• Minimum Diploma in Human Resource Management, Business or equivalent
• Minimum 2 years of relevant working experience in HR & Admin.
• Well-versed in Employment Act and Income Tax regulations.
• Familiar with using HR system, MS Excel and Word.
• Proficient in Microsoft Office application.
• Resourceful, and self-driven with high degree of professional integrity.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Beautician Job Scope & Responsibilities:

• Provide a range of beauty treatments, including facials, waxing, and makeup application.
• Analyze skin types and recommend appropriate skincare solutions.
• Maintain a clean and hygienic workspace.
• Offer personalized beauty consultations and advice.
• Stay updated with the latest beauty trends and techniques.

Why Join Us?

• Competitive salary and benefits.
• Supportive and vibrant work environment.
• Opportunities for skill development and career growth.

Job Scope & Responsibilities:

• Plan and prepare diverse, high-quality meals according to menu specifications.
• Lead and manage kitchen staff, ensuring smooth kitchen operations.
• Develop new recipes and innovate menu offerings.
• Ensure food quality, presentation, and portion consistency.
• Maintain high standards of cleanliness, hygiene, and safety in the kitchen.
• Manage inventory, order supplies, and minimize waste.
• Train and mentor kitchen staff to enhance performance and teamwork.

What We Offer:

• Competitive salary and benefits package.
• Supportive and energetic work environment.
• Opportunities for creative freedom and professional growth.

· Supervision of workers and subcontractors on daily site activities

. Able to work in construction site working environment

. Carry out any other ad-hoc project,assignment, maintenance or repair work assigned

· Keep track of the site schedule to ensure works are on time

· Compliance to safe work procedures and maintain good house-keeping

· Ensure safety matters on site and quality of completed works

· Assist Project Manager in material and equipment acquisition

· Supervise site electrical installation.

· Confirm progress reports, monitor projectactivities

· Raise purchase requisition

· Liaise with Project Manager

· Prepare documents for electrical testing

· Rectify and repair electrical issues at site

· Prepare and submit tender quotations

· Submit progress claims, monitor project activities

· Project planning, execute resource management and control

· Co-ordinate with sub-contractors,suppliers and Consultants for Building Construction

Electrical Works

· Arrange and monitor work progress

· Monitor project costing to ensure projectto be completed within budget and on time

delivery

Our client is a well-established MNC, market leader in the Industrial Machinery industry. They are looking for a Regional Finance Manager to assist their team for the next phrase of their business. They are located in the Central – easily accessible.

Responsibilities of Regional Finance Manager:

• Ovesee company's accounting and implement strategic Finance department's strategy
• Notify the company’s operational team of unusual accounting fluctuations
• Monitor/Review the company’s account reconciliations
• Monitor the company’s annual audit process
• Handle company matters related to Goods and Services Tax (GST) and taxation
• Evaluate and submit the necessary GST returns on a quarterly basis
• Establish/review internal controls in the Finance team, implementing new controls if required
• Develop and implement effective tax strategies, ensuring compliance and timely filing for all taxes.
• Oversee treasury activities, including cash management and funding options, to optimize costs.
• Analyze financial transactions for risk management and provide investment advice, including creating investment frameworks and conducting due diligence.

Requirements:

• Minimum Degree in Accountancy or other equivalent qualifications/certifications
• Minimum 10 years of relevant MNC working experience, with regional exposure
• Experience in Taxation is required
• Prior exposure in treasury is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Working hours : 5 Day Week
Working location: Bukit Timah
Salary: $3500 - $4200

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Operations Manager (Fast Food)

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8,000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Responsibilities

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement
• Lead a team to provide IT supports to business operations and introduce new IT technologies to improve operational efficiency
• Engage and manage vendors on fulfilling Service Level Agreement
• Plan, manage and control IT budget to achieve cost efficiency
• Ensure the Club Management System (CMS) is effectively operational at all times

Requirements

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent
• At least 3 years of experience in similar capacity
• CISSP, PMP and MCSE certifications will be of added advantage
• Ability to manage and synergize team
• East, 5 days, 8:00am to 5:15pm or 8.30am to 5.45pm, pick up from Tanah Merah MRT
• Job Reference: W4RX39

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

About Manulife

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.

The Opportunity

The incumbent will be responsible for the case management of pre/post sale service transactions. Supports Operations to ensure a smooth, timely, and positive service experience for the Financial representatives and clients for new submissions and existing policies.

Responsibilities

1. End-to-End Case Management

• The Case Manager is responsible for overseeing the end-to-end service aspects throughout the case lifecycle (pre- and post-sale)
• Pre-sale:
  The Case Manager will mainly liaise with the Financial Representatives, Business Development Managers, New Business & Underwriting and Legal & Compliance teams to assist with understanding and gathering of required financial and medical documents, underwriting requirements and other necessary documents, especially critical for policy issuance. Responsible for ongoing and proactive status updates.
  For HNW Business
  Regular case discussion with Financial Representatives to provide clarity on underwriting requirements and decisions
  Be the first line of review for appeals and provide appropriate advice to our partners
  Provide close follow-up for cases that required Legal & Compliance teams review
• Post-sale:
  The Case Manager will mainly liaise with the Distribution Partners, Policy Services, Product & Pricing teams, Client Services and Claims teams on inforce policy requests, including policy changes, inforce illustrations, claims and other post-sales related transactions. Provides clear information on the necessary requirements to allow for one-touch resolution. Responsible for ongoing and proactive status updates.
  For HNW Business:
  – Facilitate the overall processes for post sales transaction
  – Coordinate with internal stakeholders to provide accurate and timely information

2. Reporting

• Consistently and accurately track incoming requests from internal and external stakeholders and ensure that the requests are answered promptly
• For HNW Business:
• To record all ad-hoc requests for end to end handling
• Maintain daily/weekly/ monthly reports, as required, for the tracking of outstanding issues, submissions, withdrawals, feedback and overall adherence to Service Level Agreement; where management’s expectations are not met, highlight their root causes, where appropriate
• To Prepare monthly pipeline cases for reporting purpose and focus list for New Business & Underwriting team that are critical for policy issuance.
• Record all ad-hoc requests for end to end handling
• Participate in regular team huddles and provide important updates (where applicable)

3. Other responsibilities

• Perform screening of submitted documents before they are registered via AWD for processing
• Ensure proper filing and archival of all the documents received by the team
• Handle appeals and garner responses from the New Business, Underwriting & Policy Servicing team; ensure documents received are processed promptly
• Attend to queries relating to third party services and any other matters relating to policy issuance of servicing
• Conduct enhanced due diligence checks, AML verifications prior to policy issuance and ensure contracts are issued upon receipt of premiums and required original documents
• Follow up on outstanding requirements and any form of appeals pertaining to Operations matters
• Review work process improvement to enhance effectiveness and efficiency
• Assist in onboarding of new banks
• Conduct Operations related trainings to Internal stakeholders, Financial Representatives and Partners
• Any tasks delegated from time to time

What motivates you

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for

• Diploma/Degree from a recognized institution/university
• Minimum of 5 years of working experience, with approximately 3 years in the insurance industry
• Highly service-oriented, organized, and adept at multitasking
• Demonstrates strong communication skills (verbal, written, and presentation)
• Flexible and capable of adapting in a fast-paced and evolving environment
• Understanding of financial services and the requirements of sales professionals is advantageous
• Front facing experience is an added advantage

What we offer

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture - We lead with our Values every day and bring them to life together.
• Boundless opportunity - We create opportunities to learn and grow at every stage of your career.
• Continuous innovation - We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion - We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship - We build a business that benefits all stakeholders and has a positive social and environmental impact.

Learn more about opportunities with us at www.jobs.manulife.com