About H&B

Brand Custodians. Community Builders. Event Innovators.

H&B is an immersive storytelling and edutainment group that brings people closer to each other and to their passions through shared experiences. H&B has curated unique event campaigns and groundbreaking exhibitions that seamlessly blend arts, culture and technology. These include the Fullerton Concours d’Elegance, Southeast Asia’s first-of-its-kind premier celebration of the automobile, and Dale Chihuly: Glass in Bloom, Dale Chihuly’s first major garden exhibition in Asia amid the COVID-19 pandemic. H&B also organised the highly-raved Van Gogh: The Immersive Experience, the first in Southeast Asia. Today, H&B looks to bring its brand of ingenuity and originality to the rest of Asia.

About the Role for Event Project Operations:

• Establishes, implements, and communicates the strategic direction of the organization's operations division.
• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution across department self-run shows/event projects.
• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources.
• Reviews and cost-control reports, cost estimates, and staffing requirements for shows/projects.
• Handles and manages events budget costings
• Adequate knowledge of License application is a must.
• Ensure events follow local security, Workplace Safety and Health regulations. (Bizsafe Certified)

Pre-Show/Event Opening:

• Coordinate venue preparations in advance of show/event openings, including site planning, permitting, pre-construction, utilities, and vendor procurement for docents, security, local management, and cleaning.

During Show/Event:

• Provide support to onsite staff to ensure the maintenance of high levels of customer service.
• Support continuous training for staff members and oversee staff management activities.
• Support the maintenance of show site facilities, including electrical, network, ACMV, and rooms handed over by venue partner.
• Exercise budget control measures throughout the duration of the show/event project.

Skills and Experiences:

• Strong leadership, interpersonal and organizational skills
• Proven Planning and Coordination skills
• Driven problem solver, always looking for the most efficient and cost-effective solution
• Good Communication skills, including fluency in spoken and written English
• Ability to work independently, take initiative, set priorities and support company objective
• Might need to travel for projects in ASEAN

Requires to be PMP certified.

Key Responsibilities:

• Strategic Visionary Leadership: Architect and implement holistic supply chain strategies to align with and propel overarching business goals.
• Operational Mastery: Direct end-to-end supply chain functions, including procurement, logistics, inventory optimization, and distribution, ensuring unparalleled efficiency and flawless execution.
• Vendor Ecosystem Optimization: Forge and sustain high-value partnerships with strategic suppliers, negotiate impactful contracts, and uphold stringent quality standards.
• Proactive Risk Governance: Identify systemic vulnerabilities and deploy innovative, preemptive measures to safeguard supply chain resilience.
• Insight-Driven Optimization: Harness advanced analytics and data intelligence to refine workflows, elevate operational efficiency, and amplify key performance indicators (KPIs).

Qualifications:

• Academic Excellence: Bachelor’s degree in Supply Chain Management, Logistics, or a related discipline (Master’s degree or MBA is highly advantageous).
• Executive-Level Expertise: Over 10 years of progressive experience, including a minimum of 5 years in senior leadership capacities, driving complex supply chain operations.
• Global Supply Chain Proficiency: In-depth knowledge of international supply chain ecosystems, ERP platforms, and cutting-edge procurement methodologies.
• Leadership Acumen: Demonstrated excellence in strategic leadership, high-stakes negotiation, and critical decision-making.
• Industry Expertise: Proven track record in [specific industry or sector, if applicable], with a deep understanding of its unique supply chain dynamics.

Job Description

Strategic Marketing & Brand Management

• Develop and oversee marketing strategies to build brand awareness and drive enrolments.
• Conduct market research to identify trends, target audiences, and competitor activities, shaping effective marketing plans..
• Collaborate with global, regional, and cross-functional teams to align strategies and share best practices

Digital Marketing & Content Creation

• Oversee the creation of digital assets, including website content, social media posts, online ads, and engaging multimedia materials.
• Develop creative content, such as blogs, videos, and infographics, tailored to target audiences.
• Collaborate with the creative team to produce impactful marketing collateral.

Event Planning & Community Engagement

• Plan and manage promotional events, open days, webinars, and workshops to showcase programmes and engage participants.
• Coordinate pre- and post-event marketing efforts, including promotions, registrations, and follow-ups.

Franchisee Support

• Support franchisees with tailored marketing campaigns to enhance local enrolments.
• Provide tools, resources, and data-driven recommendations to improve franchisee marketing success.

Analytics & Performance Reporting

• Monitor, analyze, and report on campaign performance, providing actionable insights for optimization.
• Track ROI and effectiveness of marketing initiatives, recommending innovative strategies for continuous improvement.

Requirements

• Degree in Mass Communications, Marketing, or a related field
• Minimum 10 years’ relevant experience, preferably in the education sector
• Meticulous, self-motivated, able to multi-task and work under pressure
• Has hands-on experience with graphic softwares (Adobe Photoshop and Adobe Illustrator)
• 6 days work week
• Must be fluent in both English and Chinese

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Accountable for managing the Failure Analysis Team to identify the root cause of failure and propose solutions to various internal and external customers, using data and knowledge from failure identification material, field information, SAP, download data, warranty test stands, strip report data.
• Proactively communicates to the Product Company technical support teams, new types of failure modes and new problem processes. Ensures supporting evidence from Failure Analysis team is concise, accurate and a demonstrates clear understanding of the failure and root cause leading to an improvement of the lifetime of vacuum pumps globally.
• Facilitates the communication with external parties to gather and collate background information of products and processes ensuring a detailed and thorough investigation into failure analysis can be conducted by the Failure Analysis team, ensuring high levels of customer satisfaction are delivered.
• Review and approve the failure analysis reports by the Failure Analysis Team for release to customers within agreed time schedules. Where required, raise warranty issues and support Customer Centers and Business Line Managers in the presentation of the Service Technology Centre findings and be the initial contact for all failure communication
• Accountable for the accurate reporting and tracking of product failure modes by product type and the quality of information entered in the failure analysis reporting system. Supports the improvement of the product analysis reporting system to aid identification and documentation of failure modes.
• Creates and presents statistical reports and trend data and provides recommendations for corrective action to be taken in design, manufacturing, the Service Technology Centre, field or at customer sites leading to improvement of life of the product.
• Accountable for the failure analysis team's delivery of warranty decisions. Supports warranty decision communication to customer if required.
• Demonstrates an awareness of the customer and the need for fact based driven decisions when reviewing failure analysis reports and the need for integrity when discussing failure analysis results.
• Manages warranty cost through accuracy and alignment of reporting. Ensures that the warranty cost allocation has been correctly assigned and reviewed by the Failure Analysis team and that the correct SAP processes are adhered to
• Is the external face of the Service Technology Centre, managing customer facing programs, supporting client contact on issues with products in liaison with the Customer Centers and Business Line Managers.
• Represents, and is the communication point at the Service Technology Centre when dealing with Customer Centers, Product Companies and Technical Support teams.
• Accountable for the management, training and development of the Failure Analysis Team to deliver detailed failure analysis to customers. Ensures quality of level 2 reporting is met and educates team on the process for gaining technical support for level 3 reporting. Provides support with prioritization, guidance and technical advice and ensures team meets scheduled timeframes and delivers against customer expectations.
• Liaises with the Service Technology Centre planner in setting the priority and allocation of resource and manpower for warranty analysis within the overall Service Technology Centre plan to ensure timeframes are met, customer expectations are reached, and business targets achieved. Accountable for the management of warranty test stand(s) to drive improvement on warranty failure testing and provides proposals to improve the process and equipment.
• Ensures that all failure analysis activities undertaken by the team are conducted within the boundaries of all applicable regulations, policies and procedures to ensure organizational, safety and health obligations are met. Manages the adherence of all relevant aspects of the failure analysis team to risk control elements.
• Where required, manages multiple Service Technology Centre Failure Analysis Teams within a region, where there is no local Failure Analysis Manager and ensures there is sufficient resource to support warranty analysis.

Job Requirements

• Degree in Engineering, a scientific discipline or equivalent relevant experience
• Strong leadership experience with a minimum of 5 years‘ experience in testing, applications, manufacturing, remanufacturing, field or onsite service
• Solid understanding of manufacturing and service methods and manufacturing or remanufacturing practices with wide product knowledge
• Good knowledge of the vacuum technique business area products and processes
• Strong attention to detail and demonstrates clear logical thinking, leading to fact based driven decisions. Articulates importance and need for accuracy and integrity when presenting results.
• Self-directed, with the ability to handle and resolve complex and challenging problems whilst maintaining regular communication and engagement with the internal customer. Drives for industry and best practice resolution of issues.
• Understands customer needs and ensures Failure Analysis team delivers solutions that meet expectations and timeframes, whilst working in alignment with Edwards and Leybold strategies and processes
• Champions continuous improvement projects focusing on improving efficiency, productivity and customer satisfaction
• Shares technical expertise and knowledge and connects Failure Analysis team to wider network for knowledge sharing and development
• Excellent people management skills to manage, motivate and develop team members to deliver company objectives within committed timeframes. Fosters a collaborative environment where individual differences are valued and respected
• Strong project management skills to plan, prioritise and delegate whilst managing time, resources, schedules and cost
• Adapts own behaviour and communication style to different situations and uses effective communication techniques to convey own ideas and understand other viewpoints. Able to operate at multiple levels within the organisation.
• Strong knowledge of process improvement methodologies and identifies and gains access to the appropriate tools and techniques to aid failure analysis work, ensuring that these are used by the Failure Analysis team e.g. Inspection and trouble shooting, Quality tools, Pareto, 5 Whys, 5W/2H, Brainstorming
• Proficient in Microsoft Office suite. Experienced in MS Office applications, proficient and trained in SAP
• Proficient in English – written and speaking.

Responsibilities:

· Perform full spectrum of Project Management involving Plumbing, Sanitary & Gas Services

· Cost-effective Design and Construction solutions involving M & E Services for Building and Infrastructure works

· Budgetary cost control for projects

· Familiar with construction environment, regulations and standard including WSH, MOM and Plumbing Sanitary guidelines and procedure

· Established detailed project scheduled activities including review and monitoring of construction activities programme, methods and work procedures and productivity.

· Design Development relating to Plumbing, Sanitary and Gas Services

· Work Assessment for Progress Claims and Sub-contractor’s payment

· Co-ordination and liaison with Clients, Consultants, Architect, Authorities and Project Teams.

Requirements

· Degree / Diploma in Mechanical Engineering

· Min 6 years working experiences in similar capacity with design and installation knowledge of Plumbing, Sanitary and Gas System.

· Effective communication and negotiation skill with knowledge of the cost and pricing technique

· Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment

Leading property developer in Southeast Asia, known for its innovative and sustainable real estate projects. With a focus on creating communities.

• Leasing/Real Estate Global International Property Developer
• Good learning opportunities, great team working environment, stable company
• Retail/Office Commercial Leasing, come with a proven track record + team sup.

Responsibilities

• Participate in the leasing and planning of a Grade A office building
• Create and implement marketing and leasing strategies
• Work with agents to gather market insights and provide updates on the office portfolio
• Conduct viewings with corporate tenants, negotiate RFPs and lease agreements, and handle tenancy-related matters
• Contribute to tenant engagement initiatives and develop marketing materials/tools
• Prepare reports on office rentals, tenancy schedules, and market prospects
• Conduct market research to identify industry trends
• Assist in the development of marketing materials and resources
• Foster strong relationships and networks with real estate consultants, tenants, partners, vendors, and agents

Requirements

• Bachelor’s degree in any discipline; preference for degrees in Real Estate.
• Over 5 years of experience in leasing, real estate, or property management, ideally in Retail or Office leasing.
• Experience in team management.
• Demonstrated success in negotiating lease agreements and achieving occupancy goals.
• Strong communication, presentation, and negotiation skills.
• Ability to collaborate effectively with cross-functional teams and build solid relationships.
• Highly organized, detail-oriented, and capable of managing multiple leasing activities at once.
• Results-oriented mindset with a proven track record of meeting leasing objectives and deadlines.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Service Manager to lead service operations for construction projects, specializing in entrance systems (exits & entrances of buildings).

Ideal Candidate:

• Technical Expertise: Strong understanding of mechanical and electromechanical systems, including access control, automatic doors, turnstiles, and other related entrance systems.
• Sales Acumen: Proven sales experience with the ability to develop and implement strategies to expand our customer base and increase service revenue while maintaining profitability.
• Customer Focus: Excellent communication and interpersonal skills to provide expert technical advice to customers and build strong client relationships.

Key Responsibilities:

• Oversee all aspects of service delivery, including installation, maintenance, and repairs of entrance systems on construction projects.
• Lead and manage a team of service technicians, ensuring high performance and customer satisfaction.
• Develop and implement service strategies to improve efficiency, reduce costs, and enhance customer experience.
• Identify and pursue new business opportunities within the construction sector.
• Ensure compliance with all safety regulations and industry standards.

Please forward resume to [email protected]

Responsibilities:

• Analyze RFQs, clarify opportunities, and manage risks
• Prepare and submit compliant tenders (technical, quality, risk)
• Lead commercial and financial management (quotations, cost estimates, profit margins)
• Collaborate with project teams and management
• Prepare reports and presentations
• Ensure successful project handover and execution

Requirements:

• Minimum Diploma in Quantity Surveying or it's equivalent
• At least 5 years related experience in electrical work in building
• Familiar with High Voltage, Low Voltage and ELV
• Good leadership and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24121656

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Highlights

• Opportunity to Advance
• Near MRT Tanjong Pagar
• Flexible Working Hours

Job Description

• Maintain good relationship with charterers to provide professional market information to support their daily operations.
• Acquire a through understanding of key client's needs and requirement
• Recommend the logic of the chartering platform and tools based on the feedback from customers to make the matching more accurate and efficient.
• Monitor and analyze competitors and shipping market trends.
• Provide professional services to support the matching and post-fix vessel operating.
• Nomination for COA cargoes and work on spot shipment.

Job Specification / Requirement

• Ethical, fair and of high integrity.
• Understand the nature and demands of shipping industry in Chartering and Operatiions.
• In-depth knowledge of vessel chartering.

Creative Project Manager

Singapore Office

Are you a master multitasker with a flair for orchestrating creative brilliance? As our Creative Project Manager, you'll be the linchpin ensuring seamless coordination and workflow across creative, design, and development projects spanning print, events, and digital for one of our valued clients. Think of yourself as the maestro, bringing all the moving parts together to deliver exceptional results on time, every time.

Your Mission

In this role, you’ll juggle timelines, inspire collaboration, and bring structure to the ever-evolving world of marketing and creative production. Working closely with the Senior Creative Director and Client Partner, you’ll turn chaos into harmony, ensuring all teams work cohesively to meet objectives.

What You’ll Do

• Keep the Flow Moving: Plan and manage all work through the creative department, acting as the go-to for project progress.
• Master the Tools: Set up and manage projects in Workfront, ensuring smooth workflows and accurate task tracking.
• Sharpen the Details: Review creative briefs and project documents, ensuring clarity and accuracy, and request additional information when needed.
• Be the Scheduling Guru: Collaborate with key stakeholders to develop realistic project timelines and maintain them like clockwork.
• Refine the Process: Implement and maintain streamlined project management procedures, offering recommendations for improvement.
• Lead Communication: Host weekly status meetings and daily task updates, keeping everyone aligned and motivated.
• Manage Resources: Oversee team capacity, liaise with external service providers, and ensure freelancers and contractors stay on track.
• Stay on Top of Admin: Handle purchase orders, invoices, and ensure all work reports follow approval protocols.
• Build Bridges: Manage production and vendor teams, fostering collaboration and accountability across all stakeholders.

About You

You’re not just a task manager—you’re a relationship builder, a creative problem solver, and a motivating presence in the room. Here’s what you’ll bring:

• Experience: 6+ years in a similar role with a deep understanding of the creative process.
• Organizational Wizardry: Exceptional skills in planning, prioritizing, and multitasking.
• People Skills: A natural communicator and motivator who thrives in multi-language, multi-cultural environments.
• Problem-Solving Mojo: Logical thinking and a proactive, can-do attitude to tackle challenges head-on.
• Tech Savvy: Experience with Workfront or similar project management tools.
• Creative Edge: A solid understanding of print production and digital marketing processes is a bonus.
• Flexibility: Adaptability to meet shifting demands with confidence and composure.

Interested? Please apply!

EA #R2090960

Licence #11C4388

We are looking for a candidate passionate about reducing carbon emissions in the built environment through intelligent energy management. We do this via the EnX™ Sustainability Suite – an Enterprise IoT platform using AI to integrate sensor data and intelligent controls to perform Energy Monitoring, optimise ACMV, Lighting and Plug Loads, as well as manage Air Quality, Occupancy, Water Quality and Data Centre Infrastructure. Our customers have reduced energy consumption by up to 40%.

Responsibilities

• Business Development: Develop new business with prospects in the Office, Warehouse, Building and Data Centre markets. Engage with ‘C’ level executives to develop executive relationships. Work closely with partners to drive partner-led opportunities.
• Sales Cycle Management: Overall responsible for all aspects of the sales cycle. Conduct product demonstrations and presentations to prospective clients, highlighting the benefits and features of our software solutions. Develop and maintain strong relationships with key decision-makers and stakeholders within target organizations. Manage and update the sales pipeline using CRM software, ensuring accurate and timely reporting of sales activities and progress. Negotiate terms and close sales deals to achieve or exceed sales targets. Provide post-sales support to ensure customer satisfaction and retention. Stay informed about industry trends, competitive landscape, and customer needs to effectively position our solutions.

Job Requirements

• Diploma or Degree in Business, Marketing, Electrical Engineering, Computer Science or a related field.
• At least 4 years of Outside Sales experience, preferably in building services or enterprise software.
• Good interpersonal and communication skills, passionate about technology, capable of working independently, and highly organized with strong attention to detail.
• Willing to travel within Singapore and Johor Malaysia. Preferably have own transport and driving license.

Job Responsibilities

· Inform Design Team, Cost / Commercial team of all client-led change proposals and instructions.

· To manage local consultants in the execution of design development.

· To assist in coordination between Design Team, Consultants, Operator stakeholders.

· Assist site team in resolution of site clashes.

· Participate in workshops and lead, manage the consultants as required in review and comment of shop drawings in terms of constructability, sequencing and ensure quality of he design aesthetic is maintained throughout.

· Follow through on design development of Concept, Schematic, Development and Construction Documentation for all projects where applicable.

· To attend and review Mock Ups.

· Conduct site and factory visits to ensure implementation and compliance with approved design intent and direction.

· Interfacing with internal and external Operations Management to ensure timely incorporation of operational requirements within the project design.

· Manage the design change process to ensure minimal impact to project schedule and minimize cost impacts as a result of such design change.

· To assist consultants and design team to complete and resolve any unforeseen interface problems throughout the various Design Phases.

JOB REQUIREMENTS

• Minimum 8 year’s working experience in Architecture Design Management of Hospitality would be preferred
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Architecture, Interior Design or equivalent.
• Possess good communications and people skills
• Good organization, coordination and leadership skills
• Required skill(s): design development, project management, construction.

Role:

• Manage sales operations within designated territories for marine spare parts.
• Maintain customer relationships throughout the sales cycle.
• Coordinate engineering support for sales activities.
• Meet sales targets in collaboration with the Business Manager.
• Engage with potential customers including Agents, Ship Managers, and Ship Owners.
• Align sales priorities with the company’s marketing strategy.
• Provide input to ensure product range meets market needs.
• Negotiate contracts under favorable market conditions.
• Participate in public relations events with marketing counterparts.
• Contribute to exhibitions, demonstrations, and trade shows.
• Prepare and deliver quotations following established procedures.
• Process orders according to current guidelines.
• Assist in ensuring accurate ordering during internal contract reviews.
• Gather market intelligence to inform company strategy.
• Assist in developing sales plans and budgets.
• Advise on and enforce sales policies and procedures.

Requirements:

• A minimum of 3 years’ experience in roles such as Sales Manager or Inside Sales.
• Previous experience in sales within the Marine industry.
• A self-motivated and proactive individual.
• A creative thinker with the ability to innovate.
• Good network connections with ship owners and ship managers.

Driven by our passion for spreading joy and unleashing limitless creativity in the world of gaming, our goal is to establish a game studio right here in Singapore. Our dedicated focus lies in crafting casual mobile games that deeply immerse players in incredibly enjoyable experiences!

We eagerly welcome humble yet ambitious individuals to join us on this thrilling journey!

Responsibilities

• Act as the primary advocate for the game product, representing both player and business needs
• Lead the project team, providing guidance and direction, and oversee the development and refinement of game mechanics through prototyping and iteration
• Analyze and conduct research on player needs and understanding the elements contributing to player satisfaction and enjoyment, especially the first time user experience
• Conceptualize, implement, and maintain gameplay systems that achieve a fulfilling flow state, addictive game loops, and a risk/reward balance
• Create and maintain a comprehensive documentation of the design outlines, diagrams, and visual mockups that details the triggers, interactions, and subsequent events of specific features or aspects of gameplay
• Collaborate with engineers and artists to ensure proper implementation of the game features designed

Requirements

• Minimum a bachelor degree in computer science, engineering, economics or other related fields
• At least 2 years of experience in game/ product design/ revenue/ finance/ analyst
• Strong in data analysis and logical thinking
• Good at mathematics and statistics
• Critical thinker who comprehends various perspectives and excels at evaluating information objectively
• Goal oriented, proactive and enthusiastic
• Excellent communication and collaboration skills
• Passionate about playing and creating games

• This individual will design, code, test, debug and document moderately complex programs and applications.
• Responsible for the design, development, documentation of ETL processes throughout all phases of the project life cycle.
• Programming Language - UNIX Shell Scripting, SQL and PL/SQL
• Min 10+ years of experience is required
• Ensuring the security of the data warehouse and compliance with data governance standards
• Expertise in data modelling - Teradata model (FSLDM) & Database management -RDBMS : Teradata, Oracle 23
• Experience in using ETL tools : Informatica (Power Centre (9.1/8.1/7.1)
• Expertise in reporting tools Cognos 8.1, Business Objects and Scheduling Tool Tivoli 9.1
• Possess great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities.
• Experience in Big data & Hadoop : HDFS, Hive, Sqoop
• Strong written and oral communication skills.
• Analytical mind and problem-solving attitude
• Lead the team members for Data Verification with users
• Good to have : TOAD, MS Access, Putty, BMC Remedy,Redwood Cronacle,etc

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 8-10 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

• Experienced in delivering SAP managed services engagements to public sector customers in Singapore (particularly SAP ECC 6.0)
  
• Strong understanding of both functional and technical workstreams in SAP ECC implementations
• Excellent understanding of ITSM and SIAM.
• Analyze and monitor the effectiveness of IT service delivery and implement improvements when needed

Purpose:

Management of strategic Thailand projects to seek and optimize opportunity to grow sustainably Direct Marketing and remain #1 proposition in Thailand. Management of overall A&H products across APAC for Direct Marketing and Digital Direct Marketing.

Work along side with Head of Direct Marketing and Head of Digital to sustain profitability and drive growth through products in Direct Marketing channel and Digital channel and across Line of Business.

Responsibilities:

Project Management

• Responsible on Project Management focusing to drive Thailand Growth through Customer-Lifetime-Value : X-sell, Upsell, Online-to-Offline, and Click-to-Call, and TMR Optimisation.
• Support Business Development on deal referral that involved Direct Marketing

Campaign Management

• Work closely with Head of Campaign Management on financial projection and strategy to win and/or renew especially on the large TH deals.
• Stay on top and focus on tier 2 markets namely MY, HK and ID to explore opportunity for growth with support to business development initiatives, Go Deep with existing partners through channel expansion, product diversification, x-sell and upsell opportunities.
• Support Head of Campaign Management on Referral of deals

Product Strategy

• Drive product strategy and product packages for Direct Marketing and Digital Direct Marketing channel to have best in class product suits in the markets where we operate.
• Align, Engage, and Explore opportunity to plan and execute product journey and product factory across markets that can be leveraged and shared to fasten speed to market from U/W and approval standpoint.
• Design sustainable product roadmaps to cater different customer journeys including omnichannels, O2O for ability to effectively maximize sales through cross sell and upsell activities
• Explore product bundling concept with other LOB inclusive of Travel, IPL, and SPL to enhance Chubb’s products proposition.
• Work closely with Head of Campaign Management/ Actuary to address and improve portfolios profitability through the revisit of product and its coverage.
• Coordinate with Business Development to propose strategically ‘right’ products to win new partnership.

Qualifications:

• Experienced in A&H DM and DDM with insurance knowledge and understanding Chubb is a plus.
• Background in marketing/ product development/ actuary/ or customer relationship management
• Proven record of ability to work effectively in a highly matrixed organization across all levels and in multicultural/ remote environment to be able to manage and drive the change.
• Possess strong analytical thinking, influencing, and interpersonal skills to coordinate work effectively in a high performing work environment.
• Capabilities in understanding and balancing customer centric and financial management.

Relationship Manager(Investment) Offshore/Onshore

BENEFITS

• Competitive compensation package(Monthly allowance + Commission + Incentives + Quarterly Bonus + Year End Bonus)
• Various incentive trips
• Build a growing stream of recurring income
• Professional development and Mentorship to break barriers

ROLE

Become a part of our team and start a fulfilling career where you'll make a real difference in the lives of your clients. We are dedicated to delivering exceptional financial guidance and services, empowering our clients to reach their financial goals and ensure a secured future.

If you love making a positive impact and enjoy working in a client-focused environment, this is the opportunity for you.

RESPONSIBILITIES

1. Client acquisition through various prospecting strategies.

2. Review prospective/existing client portfolio.

3. Propose solutions and planning for client investment and insurance needs.

4. Client management and retention.

5. Attend and respond to customer queries professionally.

6. Service and review financial portfolios in maintaining a long-term customer relationship.

REQUIREMENTS

· Diploma or Degree from a recognized institution in any field

· Passionate to make a difference

· Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind

· Outspoken with excellent communication & interpersonal skills

· Equally motivated by working independently as well as collaborating in a team

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Responsibilities

Supplier Management

• Drives alignment of supplier selection to global supply strategy and the approved supplier list
• Manages key supplier and outsource integration partner relationships, cost optimization, product transfers / launches
• Defines sourcing contracts / supply agreements and ensures appropriate contractual agreements are in place addressing flow down requirements, capacity, cost, and commercial requirements
• Works with suppliers on improving Scorecards and KPIs
• Ensures adequate capacity exists in the supply chain for components of assigned products, coordinates forecasts, ensures end of life requirements are flowed down
• Maintain DDMRP (Demand Driven MRP) programs such as Kanban and safety stock replenishment contracts inclusive of analyzing and updating quantities, maintaining proper ERP system set up, keeping applicable contractual liabilities and amendments current, mitigating Ichor’s liability, resolving delivery discrepancies, providing forecasts to suppliers and ensuring suppliers are performing to contractual service levels

Supply Chain Project Management

• Identifies or is assigned to lead continuous improvement opportunities across the global supply chain
• Drives process improvements and resolves complex supply chain issues (using methodology such as 8D report, etc.)
• Ensure NPI BOM items are purchased at lead time through, coordinating demand load with Business Units and Planning (MRP, Independent demand or Indirect Purchase Requisitions)
• Provides sourcing direction and coordinates RFQ packages with the support of Buyers and Global Supply Managers
• Coordinates PO tracking through Buyers
• ECO analysis, approval, and coordination of implementation to the supply chain for new products
• Establish plans for supply risks mitigation, eg. identify floor stocks, Safety stocks, VMI / Kanban , long lead time mitigation plans
• Benchmarks and drives cost reduction plans and actions with assigned suppliers
• Derives plans and methods for optimizing the costs associated with a products value chain

Job Requirements

• Bachelor degree in business or Engineering. MBA preferred
• Prefer a candidate that has experience across several operational disciplines such as Commodity Management or Procurement. Candidate will possess extensive experience in a minimum of two skills in the following areas: procurement, commodity management, strategic sourcing, supplier development, planning, program management, master scheduling and factory engineering.
• Minimum 5 years’ experience in supply chain, commodity management or NPI related function & 10 years operations experience preferred
• Strong understanding of contract manufacturing environment and management of global commodity strategies through a third party provider
• Proven record of managing and driving Continuous Process Improvement activities. Strong analytical skills, ability to identify root cause for action/resolution
• Strong interpersonal, written and verbal communication skills
• Strong leader, self-motivated, proactive, detail oriented, hands-on and results driven.
• Good knowledge of aspects of purchasing, supplier selection, cost analysis and negotiation, planning, master scheduling and program management
• Work independently in fast paced environment
• Contract management, negotiation and implementation experience
• Ability to concisely communicate escalations, requirements and issues to suppliers, stakeholders, peers and upper management with clarity
• Experience working in ERP & PLM systems; SAP and Team Center preferred,
• Intermediate: Word processing/typing, presentation/PowerPoint/Power BI

[Job ID: 533220]

Responsibilities:

• Serve individual retail customers and advise them on various personal banking and financial products and services offered by the bank.
• Engage customers through branch banking touchpoints, tele-appointments, and outreach programs to identify opportunities.
• Provide holistic financial planning advice to customers based on sound financial knowledge.
• Identify and recommend suitable financial solutions to help customers achieve their financial goals.
• Ensure compliance with banking regulations and adhere to rules and guidelines when conducting business.
• Cultivate long-term relationships with existing clients and maintain strong customer engagement.
• Conduct regular follow-ups with existing and potential customers to assess their evolving financial needs.

Requirements:

• A Bachelor’s degree from a recognized university or a diploma from a local polytechnic.
• Interest in financial planning or wealth management
• Strong interpersonal and communication skills, with the ability to conduct yourself professionally.
• Willingness to work on a flexible schedule, including weekends.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

The Estee Lauder Companies is recruiting a Commercial Sales & Education Manager for The Ordinary. This role will be based in Singapore and will work closely with the Senior Commercial Director of DECIEM APAC as well as the Commercial Director of the Singapore Affiliate for the achievement of The Ordinary retail sales and operational efficiencies across all doors and counters while increasing brand awareness through localized content creation and delivery. The successful incumbent will also be responsible for the recruitment, development and in-store coaching support to the retail consultants and counter managers to support Retail Sales, product knowledge, client recruitment and retention, and counter operational procedures on an ongoing basis.

What You Will Achieve:

1. Commercial Sales Management:

a) In-Store Coaching:

• Coach each door to ensure that the highest customer service standards are maintained at the point-of-sale
• Coach each Consultant team on service, selling behaviours, and connecting with clients
• Lead by example via counter coaching – work alongside each Consultant team to provide on-going Education (service and selling skills/product knowledge) and reinforcement of Key Performance Indicators (KPI’s)
• Review on a monthly basis each Counter/Store manager’s KPI’s – which may include Hourly Productivity, client growth YOY, MOB, and Booked Appointments (or variations by brand)
• Enhance performance and address concerns via in-store coaching
• Where required, drive the recruitment and performance development process, with the support of HR for all employees, in line with Company recruitment techniques and philosophies
• Provide support, advice and direction to Counter / Store Managers and Consultant teams in all matters pertaining to their roles and activities in-store
• Counter Manager development / Leadership Programs, inducting new managers & retail staff in-store with regards to sales and service skills
• Ensuring team members are aware of upcoming activities, marketing support and sales support
• Instructions and directions on action plan, supervision and staffing issues
• Receiving and communicating feedback from team with regards to promotional mechanics, store activities, competitors’ activities
• Assist in set up of promotional sites and new counters, conduct quarterly team assessments in conjunction with the Counter / Store Managers
• Recommend and implement course of action – training needs, succession planning etc.
• Supporting Counter / Store Manager during key trading and promotional activities
• Lead the orientation of Counter / Store Manager / New Consultants in-store
• Participate in the driving of digital learning (where available) for all Consultants and Beauty Advisors, to develop retail capabilities, register new and update existing ‘eLearning’ users, maximize participation and reinforce key learnings.
• Ensure Consultant / Beauty Advisors gain thorough understanding and knowledge of Brand principles, including the importance of Signature Services / Purpose and excellence in customer service and sales achievement Lead by example, whilst on counter, at all times
• Ensure all Consultants / Beauty Advisors attend education seminars as required and according to curriculum guidelines Liaise with Retail partners to negotiate attendance as required

b) Sales Management:

• Support Head of Commercial in planning and execution of marketing and visual merchandising activities
• Collaborate with Counter/Store Manager to develop weekly and monthly targets (both quantitative and qualitative) and action plans
• Drive Retail Sales, Service and Marketing activities in line with Brand Strategy implementation
• Develop and maintain Retailer Relationships in order to secure appropriate labour planning and operational efficiencies to achieve specific goals and strategies
• Manage and deliver demonstration costs to targets Where necessary ensure rosters meet business needs and productivity measures
• Prepare and update for review and discussion – achievement of sales targets, key business issues, opportunities, education plans, etc when required
• Maintain an ongoing awareness of the performance of the Brand in each door versus competition Plan and implement improvement and recommendations for a course of action
• Ensure that all counters / stores follow merchandising, grooming and hygiene standards as directed by the Brand
• Participate in all appropriate Management meetings and training seminars
• Review Module and Category Mix every 6 months based on POS sell through to maintain healthy counter inventory
• Verify Consultants’ paperwork relating to staff purchase / incentives claim approval of Annual / Unpaid Leave Forms
• Consult with ELC Human Resources on any potential people issues
• Ensure Counter Managers are maintaining adequate levels of stock on hand, and are utilizing store processes to address stock issues
• Provide assistance and coaching where necessary
• Ensure all return authorizations are completed in each Store by date required
• Ensure quarterly tester orders are placed by all accounts
• Input information to Payroll within specified timeframes

2. Education Management:

• Collaborate with the Head of Commercial and Head of Partnerships on the regional consumer education strategy to deliver a best-in-class experience for our people and our retailers
• Localize and execute the Global Consumer Education strategy within the region
• Assessment of internal and external learning engagement and needs, owning the plan to close relevant gaps within the market
• Collaborate with the Global Consumer Education team, understanding and delivering global objectives and KPIs while relaying feedback on market trends that impact global content generation/refinement
• Facilitate impactful education sessions among diverse audiences at cadence/frequency required, including delivery to large groups in a classroom-style setting
• Support all NPD launches through facilitation of Key Product Knowledge and educational content delivery across multiple channels in the market
• Lead and drive the promotion of a customer-focused culture within the retail teams by providing in-store, in-person support and motivation
• Work with the Area Managers on delivering education-based KPIs that serve the total business needs
• Monitor service and education standards in DECIEM staffed locations, identify development needs within our teams and partner with retail team to execute and measure success
• Train retail staff on in store promotions and how to execute selling methods effectively
• Support local Communications and Brand Marketing teams in key Brand Equity building projects/tasks on an as-needed basis
• Support pop-ups/events throughout the region
• Be the market and regional expert on education, training and facilitation. Maintain in-depth knowledge of market trends, demographics and consumer needs

What You Will Need:

• Minimum 4 years of experience managing commercial sales & education management retail at a managerial level
• Excellent interpersonal and communication skills
• Excellent coach and communicator
• A good listener, skilled at winning people over
• Team player, inspires and mentors a team, likes to lead by example, inspires enthusiasm
• Self-reliant with the ability to make solid business decisions independently
• Ability to relate with different stakeholders and enjoys the fast-paced retail environment
• Ability to manage multiple responsibilities
• Proactive in problem-solving and taking initiative to improve business
• Passionate desire to make sales targets
• Ability to motivate others to achieve specific goals and strategies
• Numeric ability essential - Computer literate in Excel and Word
• Experience in building impactful training programs that deliver results
• Must have exceptional leadership and coaching skills to develop people internally and externally
• Must be an excellent networker in order to grow relationships with Retail Partners
• Personal grooming must reflect/promote grooming and hygiene standards

What We Offer:

We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career:

• Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, relocations and new experiences.
• Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities, including flexible working hours and enhanced parental leave.

Who We Are:

We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles:

• Unwavering commitment to quality and excellence.
• Infusing creativity and innovation throughout all aspects of the business.
• Nurturing and developing world-class talent.
• Cultivating an inclusive and diverse workplace.
• Acting responsibly and caring for the communities we serve.

There are exciting opportunities in the Asia-Pacific region. Over the last few years, APAC has become a powerhouse for growth and a core “center of gravity” for our company. We are the market leader in APAC and the region continues to lead global growth. Today, we employ more than 16,500 full time staff in the APAC region, where the company operates 13 affiliate offices and pioneering R&D facilities. There are thousands of points of sale, including our free-standing stores and e-commerce sites catering to consumers offline and online.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Our client is a prominent Singapore-based healthcare provider based in Singapore. In this newly created role, you will collaborate with the Head of Total Rewards to design and implement effective C&B strategies and recognition programs.

Some of the key responsibilities will include:

• Conduct regular market analysis and benchmarking to ensure the organization remains competitive and cost-effective.
• Manage all compensation-related projects, salary reviews, increments, bonus payouts, and other ad-hoc payments to ensure timely and accurate execution.
• Provide guidance on compensation-related areas such as job evaluations, market benchmarking, and pay structures, while supporting the Head in driving special HR initiatives.

To be eligible for this role you will require:

• Bachelor’s degree in human resources or related field.
• At least 5 years relevant experience in total rewards management preferably from the healthcare sector
• Prior experience managing compensation cycles and salary reviews.
• A team player with high interpersonal and communication skills
• Good IT skills and familiarity with Excel and Google sheets.
• Strong analytical abilities to provide insights and make data-driven recommendations.

Please contact Lucy James by emailing your cv directly in word format with job reference no. JOB-14262 to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R24125836