Roles & Responsibilities

• Responsible for full set of accounts and record transaction data accurately.
• Prepare payments and staff reimbursements
• Prepare financial reporting, closing statements, creating journal entries and manage AR/AP.
• Ensure accurate and updated reconciliations of all balance sheet accounts monthly.
• Assist with financial and tax audits.
• Compile accurate tax-related information for the organization.
• Responsible for IRAS related matters.
• Handle onboarding new employees.
• Managing employee records and HR documentation.
• Assisting with performance appraisals
• Handle HR compliance and legal requirements.
• Update fixed assets and depreciation records in accounting software.
• Prepare and review supplier payments, ensuring compliance with credit terms.
• Generate and maintain payroll and salary reports.
• Update attendance records, leave schedules, overtime, etc.
• Stay updated on MOM guidelines and implement changes as required.
• Assisting in office correspondence and general administrative tasks, and other ad-hoc duties as needed.

Requirements

• Minimum Diploma in Accounting or related field.
• At least 2-3 years of relevant working experience with experience in full-set accounts
• Meticulous, organized, and able to multi-task efficiently.
• Independent, collaborative, and a good team player.
• Proficient in Microsoft Office (Excel & Word).
• Local apply only due to no quota for foreign staff who need for working pass.

For interested applicant, kindly send your resume in Word/PDF format, including the following in your resume:

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

We regret to inform only shortlisted candidates will be contacted.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Responsibilities:

-Handle recruitment process, posting job advertisement, shortlisting, arranging interviews

- Manage on-boarding and departure of employees

- Administer Work Pass (EP/SP/WP) application for new hires, renewal and cancellation

- Update and maintain employee records including employment contracts.

- Manage annual leave, sick leave and attendance.

- Ensure monthly payroll are executed on a timely basis.

- Office admin duties

Requirements:

- Polytechnic Diploma in any discipline, preferably in Human Resources Management, Finance or Business Administration or O level, ITE.

- Well organized & with good interpersonal skills

- Able to commit at least 3 months

Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally two years of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM

Oversee and Manage HR Operations:

• Ensure smooth administration of the employee life cycle, including onboarding and offboarding processes.
• Oversee employee benefits and payroll administration.
• Manage the employee grievance handling process.
  

Identify Improvement Opportunities through HR Analytics:

• Develop HR data collection strategies and provide insights and recommendations to senior management.
• Perform data analysis to guide decision-making and align with business objectives.
  

Define and Develop Workforce Plans:

• Lead the annual headcount and budget planning exercise.
• Monitor manpower costs to meet company key goals and initiatives (KGI).
• Report and address anomalies in employee behavior and workplace environment, offering solutions.
  

Drive Talent Acquisition and Management:

• Collaborate with stakeholders to oversee the talent acquisition process.
• Manage performance management and succession planning.
• Work with senior management on employee progression processes.
  

Manage Compensation Practices:

• Oversee offer packages and compensation-related processes.
• Review salary structures to ensure market competitiveness.
• Manage the annual salary review and performance-based compensation.

Develop and Deploy Employee Value Proposition (EVP) Initiatives

• Oversee employee communication channels and drive monthly assemblies/town halls.
• Promote EVP through leadership engagement and team-building activities.
• Ensure EVP initiatives meet the evolving needs of the talent pool.
  

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Responsibilities:

Sales Strategy & Execution:

• Develop and implement a sales strategy for selling our HR software solutions
• Identify key target markets, including industries or sectors that would benefit most from our payroll, attendance, and HR systems.
• Own the end-to-end sales cycle from prospecting to closing, managing leads, and converting them into long-term customers.

Lead Generation & Prospecting:

• Research and identify potential leads via online platforms, networking, referrals, and industry events.
• Initiate outbound sales efforts such as cold calling, email campaigns, and LinkedIn outreach to generate qualified leads.
• Work on marketing, to leverage content, case studies, and other sales materials to attract potential clients.

Client Engagement & Relationship Building:

• Understand client needs and pain points regarding HR management, and present our software solutions as effective, tailored options.
• Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our HR system.
• Build and nurture strong relationships with clients to ensure successful onboarding and continued customer satisfaction.

Sales Closing & Negotiation

• Manage the entire sales process, from initial contact through to contract negotiation and deal closure.
• Collaborate with the CEO or founder on pricing strategies and contract terms.
• Provide quotes, proposals, and product recommendations tailored to each client’s requirements.

Customer Onboarding & Retention:

• Assist in the onboarding process to ensure clients are set up for success with the software, including implementation and training.
• Act as the main point of contact during the initial post-sale phase to resolve any issues and ensure smooth adoption of the system.
• Stay in touch with existing clients to ensure satisfaction, encourage renewals, and identify upsell opportunities.

Reporting & Feedback:

• Track and report on sales activities, pipeline progress, and key metrics (e.g., number of demos, proposals, and closed deals).
• Provide regular updates to the CEO/founder on sales progress, challenges, and insights from client feedback.
• Help refine product offerings based on market feedback and customer needs.

Market Research & Competitive Analysis:

• Keep up to date on trends in the HR technology space, including new features, emerging competitors, and customer needs.
• Continuously assess competitive offerings and adjust sales strategies accordingly.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field
• Minimum 3 years of experience in software sales, preferably in HR software.
• A proven track record of meeting or exceeding sales targets and successfully closing deals
• Strong communication, negotiation, and interpersonal skills
• Excellent presentation skills with the ability to demonstrate technical software solutions to non-technical audiences.
• Ability to adapt to a fast-paced, growing environment and wear multiple hats.
• Knowledge of payroll processes and HR operations.
• Familiarity with sales strategies in early-stage companies.
• Experienced in selling HR software (payroll, attendance, benefits, employee management systems) an added advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Ding Xin Er
EA Personnel Reg No: R22106669

Job Description

• Provide HR administrative and corporate services
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claim, grants, programmes and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims
• Assist with promotion/demotion process and awards
• Conduct gift valuation and manage welfare grants for personnel
• Other ad-hoc duties assigned

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Diploma in HR or relevant discipline or A-Level with minimally one year of experience
• Singaporeans only
• Proficient in Microsoft Office especially Excel

Other Information:

• Locations: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2400 - $2800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 Years contract (renewable )
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Job Description

Join our dynamic team at Micron, where we are dedicated to driving outstanding quality, compliance, and governance in our human resources practices. Based out of Asia, this role offers an outstanding opportunity to lead and innovate within a world-class organization renowned for its dedication to excellence.

As the Quality, Compliance and Governance Senior Manager for People Organization, you will lead a team of highly skilled professionals and play a pivotal role in ensuring our HR operations strictly adhere to the highest standards in compliance and governance with respect to industry standards and regulations. You will assume the role of HR System Level Process Owner (SLPO), serving as the primary actor accountable for the system level process operations and governance.

Your work will be instrumental in maintaining flawless compliance and governance, contributing significantly to our ambitious goals.

Responsibilities:

• Build and develop a high-performing team that effectively manages and supports Quality Management System, RBA Labor Compliance, and Governance in People Organization.
• Review, evaluate, and maintain all process controls to meet Quality Audits and RBA Labor compliance requirements.
• Collaborate with various departments including Global Quality and Site Process Coordinators in People Organization to successfully implement controls and monitoring systems for Quality Management System.
• Support various audits such as ISO/IATF, ISO 27001 and Micron’s internal audits.
• Develop strategies, tools and methodologies to ensure Micron manufacturing sites comply with RBA Labor requirements.
• Perform detailed audits, including RBA internal assessments and due diligence audits on recruiting agents and suppliers to assess and improve RBA compliance levels.
• Promote the use of standard methodologies for compliance and risk management, while also providing education on these practices.
• Coordinate human capital public disclosures, record management, and policy management within People Organization.
• Conduct Business Process Reviews with key People Organization stakeholders
• Develop a system to manage and support employment contract requests from various People Organization Teams and be the point of contact working with Legal team
• Implement and sustain People Data Security process to ensure People Team utilizes secure data sharing mechanisms when exchanging sensitive information with vendors.
• Support the People Org Business Information Security Officer (BISO) in identifying, assessing, and mitigating security risks within People Organization.

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• A minimum of 5 years of experience in quality assurance, compliance, or governance roles.
• At least 5 years leading a team
• Extensive experience in ISO, IATF, RBA audits or related Quality and Labor Standards Audits.
• Professional certifications in quality management or compliance would be advantageous.

Qualifications & Skills:

• Proven experience in quality assurance, compliance, and audit management, preferably within an HR context.
• Remarkable skill in managing and conducting comprehensive internal and external audits.
• Strong collaboration skills to work effectively with cross-functional teams.
• Demonstrated ability to implement and monitor quality and compliance controls successfully.
• Excellent communication and leadership skills to promote a culture of excellence and continuous improvement.
• Outstanding organizational skills to efficiently manage multiple projects and deadlines.

Responsibilities:

Sales Strategy & Execution:

• Develop and implement a sales strategy for selling our HR software solutions
• Identify key target markets, including industries or sectors that would benefit most from our payroll, attendance, and HR systems.
• Own the end-to-end sales cycle from prospecting to closing, managing leads, and converting them into long-term customers.

Lead Generation & Prospecting:

• Research and identify potential leads via online platforms, networking, referrals, and industry events.
• Initiate outbound sales efforts such as cold calling, email campaigns, and LinkedIn outreach to generate qualified leads.
• Work on marketing, to leverage content, case studies, and other sales materials to attract potential clients.

Client Engagement & Relationship Building:

• Understand client needs and pain points regarding HR management, and present our software solutions as effective, tailored options.
• Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our HR system.
• Build and nurture strong relationships with clients to ensure successful onboarding and continued customer satisfaction.

Sales Closing & Negotiation

• Manage the entire sales process, from initial contact through to contract negotiation and deal closure.
• Collaborate with the CEO or founder on pricing strategies and contract terms.
• Provide quotes, proposals, and product recommendations tailored to each client’s requirements.

Customer Onboarding & Retention:

• Assist in the onboarding process to ensure clients are set up for success with the software, including implementation and training.
• Act as the main point of contact during the initial post-sale phase to resolve any issues and ensure smooth adoption of the system.
• Stay in touch with existing clients to ensure satisfaction, encourage renewals, and identify upsell opportunities.

Reporting & Feedback:

• Track and report on sales activities, pipeline progress, and key metrics (e.g., number of demos, proposals, and closed deals).
• Provide regular updates to the CEO/founder on sales progress, challenges, and insights from client feedback.
• Help refine product offerings based on market feedback and customer needs.

Market Research & Competitive Analysis:

• Keep up to date on trends in the HR technology space, including new features, emerging competitors, and customer needs.
• Continuously assess competitive offerings and adjust sales strategies accordingly.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field
• Minimum 3 years of experience in software sales, preferably in HR software.
• A proven track record of meeting or exceeding sales targets and successfully closing deals
• Strong communication, negotiation, and interpersonal skills
• Excellent presentation skills with the ability to demonstrate technical software solutions to non-technical audiences.
• Ability to adapt to a fast-paced, growing environment and wear multiple hats.
• Knowledge of payroll processes and HR operations.
• Familiarity with sales strategies in early-stage companies.
• Experienced in selling HR software (payroll, attendance, benefits, employee management systems) an added advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

HR Related

1. Manage job postings, screening, interviewing, and selection processes.

2. Act as the primary point of contact for employee concerns and grievances.

3. Promote a positive workplace culture and employee engagement.

4. Ensure compliance with labour laws and company policies.

5. Develop and implement HR policies and procedures.

6. Leave Recording and Management.

7. Handle staff insurance and medical claims.

8. Oversee payroll administration to ensure timely and accurate salary payments.

Purchasing Related

1. Assist in sourcing suppliers and obtaining quotes for goods and services.

2. Identify and evaluate potential suppliers for technical goods and services.

3. Negotiate contracts and pricing with suppliers to ensure cost-effective purchasing.

4. Prepare purchase orders and track their progress to ensure timely delivery.

5. Verify order accuracy, including quantities, pricing, and specifications.

6. Follow up with suppliers on delays or discrepancies in orders.

7. Maintain accurate and up-to-date procurement records and documentation.

8. Collaborate with engineering and production teams to understand technical requirements.

QUALIFICATION AND EXPERIENCE:

1. Diploma in Human Resources or Business Administration.

2. At least 1-2 Years of HR Experience.

3. Excellent negotiation and communication skills.

4. Ability to manage multiple projects and priorities simultaneously.

5. Strong analytical and problem-solving skills.

6. Attention to detail and accuracy.

7. Ability to work collaboratively with cross-functional teams.

8. Strong organizational and time management skills.

9. Ability to work under pressure and meet deadlines.

10. Proactive and self-motivated.

11. Strong ethical standards and integrity.

Location: Shenton Way
Working Hours: Monday to Friday, 8:30 AM - 6:00 PM
Salary: Up to S$3,500

Job Responsibilities

Leave Administration:

• Manage the Leave group mailbox, responding to staff queries and ensuring efficient communication.
• Provide support for leave management processes, including onboarding new joiners, handling leave requests, and year-end leave calculations.
• Collaborate with staff, managers, and HR teams (Business Partners, Payroll) to gather necessary information for accurate leave entitlement and utilization calculations.
• Assist with system enhancements, review the leave application process, prepare user requirements, and conduct User Acceptance Testing (UAT) for the SAP SuccessFactors (SF) Leave System.

Training Administration:

• Oversee the Learning & Development (L&D) group mailbox, addressing training-related inquiries.
• Set up training catalogues and courses on the Learning Management System (LMS).
• Monitor and track the completion status of mandatory eLearning courses, sending reminder emails to those who have not completed the training.
• Record and upload learning hours for in-house, external, and online training sessions.
• Support learner registration for external training programs, including mandatory eLearning courses.
• Manage event logistics for training programs, including venue setup, catering, and preparation of training materials.
• Promote and engage employees in training programs to drive awareness.
• Assist with course grant submissions and ensure timely processing.
• Manage access to digital learning portals and generate learning reports as needed.
• Handle procurement activities related to training and HR, including processing invoice payments.
• Coordinate with new and existing vendors for training programs and oversee the vendor onboarding process.
• Prepare reports for audits and year-end sustainability reviews.

Job Requirements:

• Minimum Diploma in any discipline.
• 2-3 years of experience in Leave and Training Administration.
• Proficient in Microsoft Excel.
• Familiarity with SAP/SuccessFactors.

Job duties and responsibilities:

• Lead the Production Division in formulating and implementing production business plans to achieve the company goals and objectives.
• Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.
• Induct, train, coach, and develop human resource and succession planning for the division.
• Participate and contribute actively either as the chairman or as a member of the various committees of the company or any other company-wide gathering.
• Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognising problems.
• Need to write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.
• Coordinate and take leadership of all the managers and assistant managers who are heads of their respective departments.
• Manage and delegate work within the division sphere.
• Lead in the management and control of budgets for jobs designated to the department.
• Led and formulated plans for the expansion and improvement of the production division.
• Oversee all production and maintenance projects to the satisfaction of the client's requirements by providing technical and management guidance to production departments.
• Ensure all production department projects are planned, coordinated, and executed smoothly to meet customers’ requirements with the highest quality and EHS compliance.
• Manage and deploy production resources (manpower, material, tools & equipment, logistics, technical, etc) efficiently and productively.
• Analyse job scope and plan resources with the department heads.
• Liaise with customers on job matters.
• Manage sub-contractors.
• Chair and conduct daily production and monthly safety committee meetings.
• Approve in-house training programmes and training materials.
• Conduct in-house training for staff and when required.
• Forecast the divisional requirements.
• Communicate and carry out the management requirements to subordinates.
• Implement the company’s IMS system for continuous improvement.
• Conduct post-project performance evaluation and identify areas for improvement.
• Ensure project costs are controlled within budget and minimize wastage.
• Continuously review and improve work methods and enhance the productivity of workers.
• Conduct an internal audit and self-assessment for IMS.
• Oversee the development of production indicators, man-hour standards, work instructions, and risk assessments.
• Act on behalf of the COO in his absence.
• Perform any other duties assigned by the COO.

Minimum Requirements:

• A Degree or Diploma in Engineering.
• Minimum 3 years experience in Engineering maintenance services
• Possess strong leadership and organisational qualities.
• Possess strong written and spoken communication skills.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Join Our Team!

Positions Available
Assistant Manager - Service Crew: $2,500 - $3,800

Location: Tanjong Pagar / Telok Ayer
Schedule: 6 DAYS/WORK WEEK, SPILT SHIFT 1030AM - 230PM & 530PM - 1030PM
Perks & Benefits:

• AWS
• Staff discounts on food and beverages
• BONUS
• FAST CAREER PROGRESSION
• MEAL ALLOWANCE

Restaurant Supervisor

As a Restaurant Supervisor, you'll oversee daily operations to ensure smooth service and a memorable dining experience.

Responsibilities:

• Manage daily activities and schedules for our team.
• Monitor inventory and ensure adequate stock of supplies and essentials.
• Maintain top-quality food standards, service, and satisfaction while addressing areas for improvement.
• Supervise food preparation and storage to comply with health and safety regulations.
• Assist and support staff with guest inquiries and requests.
• Respond promptly to guest feedback or complaints, ensuring a high level of satisfaction.
• Deliver superior food and beverage service, exceeding customer expectations.
• Ensure sanitation and safety standards are met.
• Take part in standard service duties.

Service Crew

Our Service Crew ensures an exceptional experience for every guest through excellent service and attention to detail.

Responsibilities:

• Provide smooth and efficient service, ensuring quality standards are met.
• Present menus, recommend dishes and drinks, and answer guest inquiries with a smile.
• Take and serve orders promptly without unnecessary delays.
• Be knowledgeable about the menu and drinks list.
• Restock beverages and guest supplies as needed.
• Clear and reset tables or counters efficiently.
• Ensure glasses and utensils are polished and ready for use.
• Assist with inventory counts and maintain accurate stock records.
• Take part in standard service duties.

What We’re Looking For:

• Minimum secondary school education with 'O' Level passes or equivalent.
• Candidates with Food Safety and Hygiene Certificates are preferred.
• Availability to work on weekends and public holidays.
• Immediate starters or those with short notice periods are highly desirable.

Only shortlisted candidates will be contacted.

SUSHI YUJO - www.sushiyujo.sg *IG* - https://www.instagram.com/sushiyujo.sg/

SHINRAI - www.shinrai.sg *IG* - https://www.instagram.com/shinrai.sg/?hl=en

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Description:

• Assist in researching and identifying potential business opportunities, including new markets, industries and clients.
• Support the development of business proposals, presentations and marketing materials to pitch services to prospective clients.
• Assist in conducting market research and analysis to identify trends, competitive landscape, and potential areas for growth.
• Collaborate with the Business Development team to develop and implement strategies to achieve sales targets and business objectives.
• Assist in building and maintaining relationships with existing clients, providing ongoing support and addressing any inquiries or concerns.
• Coordinate with internal teams to ensure effective communication and collaboration on business development initiatives.
• Assist in organizing and attending meetings, conferences, and networking events to promote company services and build relationships with potential clients.
• Provide administrative support to the Business Development team, including managing calendars, scheduling appointments, and maintaining databases and records.
• Stay updated on industry trends, market developments, and competitor activities.
• Perform other duties and responsibilities as assigned by the Director or Senior Management team.

Requirements :

• Bachelor's Degree in Business Administration, Marketing or related fields.
• Minimum of 3 years in business development / Sales / Corporate Secretary / handling new set-up company related experience.
• Strong interpersonal and communication skills, with the ability to build rapport with clients and collaborate effectively with internal teams.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Proactive and self-motivated with a strong desire to learn and grow in the fields of business development
• Proficient in Microsoft office Suite (Word, Excel, PowerPoint).
• Ability to work independently and part of a team, with a positive attitude and willingness to take on new challenges.
• Flexibility to adapt to changing priorities and deadlines as needed.
• Excellent promotion and sales skills are a plus.

The position is business partnering with Wholesale Arm of the company. Regular interactions with stake holders, strong understanding and control over the numbers are must. Ability to work under tight timelines, cost conscious, driving and owning the PnL is a key factors to this role.

Task 1: Accounting

Perform accurate month end account closing activities, reconciliation, analysis. In charge of General ledger, accruals accounting. Prepare/ review key schedules and variance analysis.

Task 2: FP&A and business partnering

Assist in annual budgeting & quarterly forecasting exercise for WS business division. Ensure smooth planning and reporting of consolidated forecast plans using Financial Planning Tool. Monitoring of Actuals vs forecast. Timely flagging of variance and actions to ensure targets are met.

Business partnering to relevant stakeholders, mainly WS for closing, forecasting, budgeting, credit risk assessment, driving collection plans, reviewing customer level margins and credit exposure and ensuring overall compliance to Finance SOPs etc. Ensure sufficiency of credit risk coverage with 3rd party insurer, any other credit risk exposure to follow proper SOPs.

Ensure accurate and overall compliance in export sales to Europe.

Knowledge of handling of export letter of credit is a plus.

Task 3: Reporting
Ensure timely reporting in HFM for Singapore business, performing system run consolidation for EC/RT/WS business on a monthly basis. Own the SG PnL and Balance Sheet reporting to Region, this includes commentaries on m-o-m and y-o-y performance/movements for actuals vs forecast, Intercompany matching and reconciliation as well.

PIC for maintenance of local GL account mapping against Global account codes in Oracle DRM. Overall control in HFM and FPT system. Other ad-hoc reporting requirements from Global/Region, e.g. license, sponsoring, etc.

Task 4: Others

Liaise with internal/external auditors, tax agents, corp secretary, regional and global finance team. Assist in preparation and statutory filling of financial statements. Review and approve payments. Any other tasks as assigned (e.g. stock counts, FA sighting, special projects etc).

Based at PARKROYAL COLLECTION Pickering, Singapore, we are looking for a passionate and energetic individual to join us as an Assistant Banquet Manager!

We will need this talented indiviual to:

• Provide full support to the Senior Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations in accordance to the established Standard of Operating Procedures
• Plan duty roster, engage part-timers and ensure that they are deployed according to function needs.
• Work closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensure that all team leaders deliver and provide exceptional guest service at all times
• Establish a rapport with guests to maintain a good customer relationship
• Ensure a high level of excellent service which meets the demands and expectations to all guests and internal customers
• Undertake any other task / duty / assignment that may be assigned by the Senior Banquet Manager and/or the management.

Talent Profile

• A current Assistant Manager / Banquet Manager with 3 years or more experience in managing a Banquet or large Chinese restaurant operation in a local five-star hotel of a similar capacity
• Minimum “O” level or Diploma from a recognized hospitality / tertiary institution
• Be willing to work weekends and public holidays
• High flexibility and adaptability
• Computer skills in Word and Excel would be essential

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Manage entire warehouse department, inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

The Senior Cost Accountant collaborates with business units to manage inventory, manufacturing costs, product profitability and cost accounting processes. The role is also responsible for financial planning and analysis activities, support business units in budgeting and forecasting exercises and analyze financial data to facilitate business decisions. This is a business partnering role.

Job Responsibilities

Cost Accounting and Inventory Management

• Responsible for accurate processing of month end journals (COGS and inventory related), perform accounts reconciliation, maintain and reconcile inventory ledgers, perform cost variances analysis and accruals including excess and obsolete (E&O) reserve analysis.
• Assist with preparation of month-end and quarter-end management reports (eg flux analysis).
• Support annual standard cost reroll/revaluation exercises and perform cost simulation
• Perform ad-hoc standard costs update as needed
• Review and ensure inventory transactions are approved and performed in accordance with Finance policies and procedures
• Support and lead quarterly review of plant excess inventory and E&O reserve
• Assists with annual physical counts and daily cycle counts activities, including preparation, cutoffs, audit of counts, reconciliations and publish count accuracy reports.
• Analyze manufacturing overhead data and provides explanations for the cost variances.
• Prepare and publish weekly sales and gross margin analysis, inventory report, manufacturing costs analysis, work order variances and dashboard to business units.
• Collaborate with cross-functional teams, including manufacturing, engineering and supply chain, to analyze cost data and drive business in cost improvement initiatives.
• Report and review gross margins analysis by key customers and product group, partnering with business to identify opportunities for margin improvement, review product cost structures to ensure profitability and competitiveness.
• Monitor and evaluate key performance indicators (KPIs) to assess the effectiveness of cost management strategies.
• Support global team to develop and implement effective costing methodologies and processes to enhance accuracy and efficiency.

Financial Planning and Analysis (FP&A)

• Lead annual operating plan (AOP/budget) for Singapore manufacturing plant, align budgets with organizational and global goals.
• Support budgeting and financial planning activities by providing cost-related insights.
• Work with business units on resources and capacity planning for manufacturing costs budget.
• Participate in the quarterly business review, perform cost variances analysis against forecast.
• Provide detailed cost reports and forecasts, identifying trends and proposing strategies to minimize cost variances

Others

• Maintain strong internal controls and compliance with Sarbanes-Oxley (SOX) regulations.
• Assist with US GAAP, SOX, tax and statutory audits.
• Drive continuous improvement initiatives to improve operational efficiency and eliminate non-value added activities.
• Partner with IT to resolve and enhance costing system functionalities related to production, purchasing and etc

Requirements

• Recognized degree, ACCA graduate or other equivalent professional accounting qualification
• 5 years of cost accounting experience in a manufacturing or supply chain environment
• Strong cost accounting knowledge and analytical skills
• Independent, mature, self-motivated and possess ‘can-do’ attitude.
• Advanced proficiency in Microsoft Excel, other data analysis tools and ERP systems (eg Oracle)
• Excellent communication and interpersonal skills, with ability to collaborate across departments
• High attention to details, organizational skills, and problem-solving abilities.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills