Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch’s Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch’s ERGs are available to connect employees with others within the organization to offer professional and personal support.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Fitch Solutions provides data, research and analytics that help clients excel at managing their credit risk, offer deep insight into the debt investment market, and provide comprehensive intelligence about the macroeconomic environment. All available on our platform, Fitch Connect, designed and built using our credit, macro and industry expertise to help you make more informed decisions.

Customer Success Manager

Fitch Solutions is currently seeking a Customer Success Manager based out of our Singapore office.

The prospective candidate will become part of our fast-paced Customer Success team, a group of dedicated professionals focused on fostering strong relationships with clients and ensuring their success with our products and services. The primary goal of the team is to drive product and platform adoption, ensuring an exceptional customer experience that ultimately results in renewals, customer advocacy, and business opportunities.

Our global team is based out in London, Frankfurt, Poland, New York, Dubai, Tokyo, Hong Kong and Singapore.

What We Offer:

• Fitch is a strong global brand with great name recognition
• Dynamic, collaborative and supportive environment
• Exposure to a diverse portfolio of clients and industries
• Access to internal and external training to acquire new skills and knowledge

We’ll Count on You To:

• Work with new and existing Fitch Solutions customers to provide onboarding and ongoing education to drive value and success with their use of the web platforms
• Collaborate with sales and marketing colleagues to develop and deliver appropriate customer engagement and retention strategies
• Develop strong long-lasting relationships with your book and proactively manage ‘at risk’ clients in conjunction with sales
• Identify opportunities for upselling and cross-selling additional products to existing customers
• Create and implement customer success plans, tailoring strategies to align with individual customer objectives and drive long-term success
• Identify and collect customer insight and feedback that can support and drive product enhancement
• Maintain accurate client records and ensure meeting notes, takeaways, market intelligence and feedback are entered on the CRM platform
• Ensure you are up to date with the product features and enhancements and be able to translate to a number of customer use cases
• Actively participate in Fitch Solutions events and conferences where required
• Participate to internal projects if and when required
• Travel required to meet clients

What You Need to Have:

• Excellent organisational and time management skills, including ability to prioritise and work under tight deadlines
• Demonstrated ability to understand customer needs and navigate complex customer organizations
• Ability to work effectively as a team player
• Thrive in a fast-paced environment where you can multitask and deal with change
• Be a fast learner and self-motivated
• Strong English communication and written skills; proficiency in Mandarin is a plus

What Would Make You Stand Out:

• Be resourceful and creative when approaching problem solving
• Adaptable and open to change
• Self-starter who can work well both independently and as part of a team environment

Please apply directly from https://careers.fitch.group/job/Singapore-Customer-Success-Manager%2C-Singapore/1106549601/

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

The Fleet/Badging Operations Manager is responsible for overseeing the efficient and compliant operation of the company’s fleet, including barges and vessels. This role focuses on resource management, cost optimization, and operational excellence while ensuring compliance with industry regulations and environmental standards.

ACCOUNTABILITIES:

Barge Operations Coordination:

• Plan and schedule vessel movements to meet operational requirements, ensuring timely and efficient transportation of products.

• Monitor vessel operations, ensuring smooth execution of schedules and adherence to operational protocols.

Resource & Fleet Management

• Ensure vessels are properly maintained and in compliance with regulatory standards.

• Work with the technical team to coordinate any necessary maintenance or repairs for barges to minimize downtime.

• Track vessel performance and report on fuel consumption, maintenance, and overall efficiency.

Reporting and Documentation:

• Maintain accurate records of all vessel movements, including schedules, cargo details, safety inspections, and maintenance logs.

• Prepare and submit regular reports to senior management, providing updates on vessel performance, operational efficiency, and safety compliance.

• Ensure all regulatory documentation and permits for vessel operations are up-to-date and properly filed.

Cost Control and Budget Management:

• Assist in managing the budget for vessel operations, tracking costs related to transportation, fuel, maintenance, and other related expenses.

• Identify opportunities for cost savings and efficiency improvements in vessel operations.

• Monitor the financial performance of vessel operations, reporting on key performance indicators (KPIs) such as operational costs, scheduling, and resource utilization.

Emergency and Contingency Planning:

• Develop and implement contingency plans for vessel operations in the event of delays, weather disruptions, or other unforeseen circumstances.

• Respond promptly to emergencies, ensuring effective communication and coordination with relevant teams and external stakeholders.

• Investigate incidents or accidents involving vessels, conducting root cause analysis and implementing corrective actions to prevent future occurrences.

Continuous Improvement:

• Monitor industry trends and technological advancements in vessel operations to recommend and implement improvements.

REQUIRED SKILLS AND COMPETENCIES

• Proven experience in vessel chartering and shipping operations.

• Strong leadership skills with the ability to manage, motivate, and develop teams.

• Excellent communication and interpersonal skills for effective collaboration with diverse stakeholders, including contractors, regulatory bodies, and management..

• Strong decision-making skills under pressure, with a proactive approach to risk management.

• Deep understanding of HSE regulations, best practices in offshore operations, and safety management systems.

• Commitment to promoting a safety-first culture within the team and ensuring adherence to safety protocols.

• Strong organizational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

• Ability to adapt to changing environments and work under challenging conditions, including offshore settings.

PROFESSIONAL QUALIFICATIONS

• Bachelor’s degree in Engineering (Mechanical, Electrical, Marine, or a related field).

• Minimum of 5 years of experience in shipping operations roles within the offshore oil and gas industry.

• Leading FMCG Brand

• General Trade & Modern Trade Channels

• Leadership Role

Responsibilities:

• Overall management and growth of sales operations for non- refrigerated and refrigerated products in General Trade and for non-refrigerated products in Modern Trade channels.
• Develop and implement sales strategies for new channels and grow the existing markets covering provision outlets, minimarts, schools, institutions and supermarket chains network.
• Lead and motivate the sales team to achieve distribution, merchandising and outlet penetration objectives.
• Ensure achievement of sales objectives and improving profit margins.
• Lead, mentor, and manage the sales team in utilizing resources to optimize processes and drive efficiency.
• Develop and nurture strong relationships with key clients and channel partners.
• Establish and manage budgets, track sales performance data to reach objectives.
• Work closely with marketing on promotions and stock requirement; in consideration of production schedule.
• Keep up-to-date with industry developments and competitor activities.

Requirements:

• Bachelor’s degree in Business or a related field.
• At least 15 years of experience in sales, with key leadership role in the FMCG and local food industries.
• Knowledgeable about the trade terms and operations of retailers and supermarket chains.
• Good track record of managing sales targets and driving business growth.
• Strong strategic planning and analytical skills.
• Strong leadership and team management skills.
• Excellent presentation, negotiation, and interpersonal skills.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving

• Expected salary

• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L3VVYV5V to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Job Description & Requirements

Responsibilities:

· Conduct market research to identify user need for existing and new product

· Prioritize product opportunities using criteria and requirements defined during research

· Define and deliver product roadmap to serve the best experience to users

· Lead and participate in planning meetings and provide advice and guidance on direction of products

· Plan, organize, and deliver new products and features

· Manage cross-functional teams in business, product, design, and software engineering

· Demonstrate functionality of completed products to internal team members and other stakeholders

· Determines customers' needs and desires by specifying the research needed to obtain market information.

· Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.

· Assesses market competition by comparing the company's product to competitors' products.

· Provides source data for product line communications by defining product marketing communication objectives.

· Obtains product market share by working with sales director to develop product sales strategies.

· Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.

· Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with technical team.

· Introduces and markets new products by developing time-integrated plans with Sales and Technical team.

· Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.

· Any other ad-hoc duties as assigned by supervisor

Requirements:

· Bachelor’s degree in IT / Business or any related field.

· Preferably 3+ years of product management or other relevant experience

· Experience working directly with software engineers to design and iterate on products

· Knowledge of B2B marketing analytics

· Ability to be creative, strategic, analytical, and think outside the box to solve problems

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

EA Licence No: 99C4599

Recruit Express Pte Ltd

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Overview

Microsoft Cloud Operations & Innovation seeks a new Energy Program Manager / Senior Energy Program Manager focused on the Asia Pacific (APAC) region. The candidate will be responsible for strategizing and executing “end-to-end” plans for Microsoft’s energy requirement for a specific geographical market within the APAC region.

This will include managing Data Center (DC) power interconnection and energy supply contract development with utilities and third party energy suppliers in certain geographical markets – including as part of the DC site selection strategy.

The candidate will be responsible for driving analysis around energy industry trends, market policy and energy regulation the assigned geographical region. They will also manage and drive development internally and externally around certain sustainability programs (eg. Carbon-Free Energy goals).

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Energy Program Management

• Lead and implement datacenter power interconnection projects, power purchase agreement and/or energy supply contract development with utilities and third-party energy suppliers in support of Microsoft’s DC businesses in APAC and associated objectives related to capacity delivery, cost and sustainability.
• Lead analysis of energy industry trends, market policy and regulations - including their direct and indirect impact to Microsoft and other stakeholders.
• Lead and Partner with globally distributed internal stakeholders on site selection and energy project development, (e.g. grid connection, engineering design, carbon-free energy) – including development of internal business cases and portfolio management tools.
• Work collaboratively with external vendors and consultants on regional market research.
• Build relationships + work collaboratively with external suppliers and partners, particularly power utilities, local and regional regulatory agencies, customers, and energy technology providers.
• Business travel required (up to 25%, subject to fluctuation with business tempo).

Qualifications

Required Qualifications

• MBA/post-graduate and/or Bachelor degree(s) in relevant fields, though experience in power/energy industries may substitute for relevant graduate education in this regard.
• 5+ years of experience in the related roles, specific experience within the energy and utility industry in various APAC markets would be highly regarded.
• Broad understanding of the power industry, with specific focus on the mechanics of power markets – including Generation, Transmission & Distribution, Wholesale & Retail Markets.
• Understanding and experience working with regulatory bodies in the energy and utility industry.
• Strong analytical capabilities to support review of utility tariffs, power contracts, and power market fundamentals.
• Commercial negotiation experience.
• Possess an entrepreneurial, self-directed spirit and proven track record of project execution, with exceptional interpersonal and communications (verbal and written) skills.
• Team player capable of adapting to ambiguous environments with cross-group collaboration and problem-solving abilities with Growth mindset.
• Growth mindset with high attention to detail.

Preferred Qualifications

• General understanding of data centers and cloud services.
• Working in mission critical environments, where business continuity is key.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

#IPACareers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description

The Project Manager is responsible in making decisions that ensure the quality and timeliness of construction deliverables by overseeing onsite operations teams, vendors, subcontractors and clients.

Job Responsibilities

• Assisting the Senior Project Manager in managing project engineering of ACMV systems including planning and defining project scope, goals and deliverables
• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Senior Project Manager to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Job Requirements

• Min. 10 years of experience in ACMV works
• Degree in Mechanical Engineering or equivalent
• Proficient in Software with strong understanding of Drawings
• Fluent in ACMV knowledge and installation – CHWP, VRV, VRF systems
• Strong technical knowledge of HVAC systems, including design, installation, and maintenance
• Familiarity with ACMV engineering principles, industry standards and regulations
• Knowledge of project management methodologies, tools and techniques
• Strong leadership and management skills with the ability to motivate and manage a team
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues

JOB SUMMARY

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

RESPONSIBILITIES

Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Branch Manager, Business Manager, Product Mgr and etc.

Our Ideal Candidate

• RNF and CMFAS Certifications

Role Specific Technical Competencies

• 2+ years of Client Acquisition Experience
• Account Management Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

What you will do:

Johnson Controls Marine & Offshore Service unit is a global business with employees acting across the globe and backed by a global service team in 10 locations. The Service business is acting on HVAC, Fire Protection & Refrigeration solutions to deliver maintenance and retrofit services to a wide range of applications for Merchant vessels, Cruise, Offshore, Passenger, Navy and Coast Guard.

As Sales Account Manager, you will build relationship with customers, which may be end users, to understand needs and offers solution within a standard framework or range on pricing and margin. Services and supports existing customer accounts in assigned local geographic area, with a limited sales target or quota.

How You Will Do It:

• You will be responsible for expanding after-sales services (parts and services sales) for HVAC systems & Fire solutions to commercial ship owners, ensuring customer satisfaction and loyalty
• This is a Hunter role, where you will leverage from our installed base to identify and engage potential customers, end users, and influencers. Collaborate with Services support team to grow after sales offerings
• Sales process ownership. Create quotations, specifications and sales proposals and manage the entire sales cycles from initial contact to closing
• Strategic relationship building by gaining a deep understanding of the decision-making processes within customer’s organization to secure successful outcomes
• Ability to connect, and nurture strong customers relationship with key influencers and expanding your network within the customer base to drive business growth
• Ownership to update and maintain sales pipeline and development activities in the CRM

What We Look For:

• Bachelor’s degree /or Diploma preferably in Sales or Engineering
• At least 3 years sales experience working within the Marine or Offshore Oil and Gas market
• Familiar with HVAC or fire detection / suppression systems is highly desirable
• Strong communication skills and ability to translate technical solutions into clear, tangible value driven proposals
• Must be able to work autonomously, while also thriving a collaborative global team environment
• High level of Business Acumen with strong strategic agility

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Our client, a well-established international bank with a strong presence in Asia, is recruiting an Offshore Relationship Manager to expand their global markets business.

about the job:

• Develop and manage a portfolio of HNW clients across diverse markets, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Collaborate with internal product specialists to design and implement tailored financial solutions that address the unique needs of offshore clients.
• Ensure client retention by delivering personalized service, conducting regular portfolio reviews and maintaining proactive communication.
• Stay updated on global financial markets, economic developments and regulatory changes impacting offshore banking clients.
• Provide timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required:

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum 5 years of experience in wealth management/offshore banking with a focus on international markets.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Excellent communication and interpersonal skills, proficiency in an additional language is advantageous for engaging with diverse client bases.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Core Responsibilities

Activities

• Actively liaise between the CoE and the divisional/regional leadership to deliver one Givaudan function specific excellence strategy

People management

• Manage assigned teams effectively
• Define talent management needs and ensure continuity with CoE team in global / regional organization
• Advising, training and coaching competencies via the Givaudan function specific Academy curricula
• Deliver tools & workshop frameworks

Performance Management:

• Accountable for the delivery of the Divisional / regional function specific value case
• Accountable for divisional / regional performance management
• Responsible to benchmark against industry and define Givaudan function specific targets with the Division
• With the divisional stakeholders ensure the function specific yearly budget is built in

Function Management:

• Ensure the roll out plan for function specific strategy is developed and/ or rolled out regionally and delivers promised value
• Deliver best practices and innovation into the assigned function specific area and with the support of the internal community ensure they are embedded throughout all levels in the region
• Develop & implement the Givaudan function specific standards and solutions
• Accountable for the delivery of the enabling elements, tools and process to support the roll out plans in each region
• Lead function specific maturity assessment programs across the Division / region
• Develop and deploy globally / regionally the Givaudan function specific Academy
• Steer the organization to deliver best in class in function specific standards, plans & solutions
• Drive the creation of the divisional / regional expert community – ensure their alignment and involvement in the function specific programs across Givaudan
• Lead the roll-out for function specific systems across the division /region
• Advise sites on opportunities in improving energy efficiency
• Lead/Support energy and cost savings initiatives as well as environmental responsibility

Academic Background

• University (BS) degree (in function-specific field) with majors in functional-specific field or equivalent an advantage
• Project Management or industry specific certification would be an advantage

Professional Experience

• 10 to 20 years of relevant experience in a function-specific role or equivalent (depending if global or regional)
• 5 to 10 years of experience in people management
• Experience in matrix organizations
• Experience in Continuous improvement methodologies & function specific systems (TPM)

Technical Skills

Language requirements

• Excellent in English
• Fluent in any language of the assigned region an advantage

Personal skills & requirements

• Expertise in function-specific role or technologies
• Expertise in engineering projects end to end
• Expertise in industrial methodologies/tools
• Operate in a dynamic and changing environment
• Operate in an international environment

Technical skills

• Green Belt an advantage
• Good knowledge of production processes
• Knowledge of EHS rules and guidelines

Key Responsibilities:

Client Maintenance:

• Build and maintain strong relationships with existing corporate clients.
• Conduct regular check-ins and assessments to ensure client satisfaction and retention.
• Grow and manage projects with clients to enhance service delivery and client loyalty.

Client Sourcing:

• Identify and target potential corporate clients through market research and networking.
• Develop and implement strategies to acquire new corporate clients.
• Prepare and present proposals tailored to the needs of prospective clients.

Engagement and Networking:

• Connect and engage effectively with clients, building rapport and trust.
• Attend industry events and networking functions to promote the company and establish new connections.
• Participate in client dinners at least twice a week to strengthen relationships.

Collaboration:

• Work closely with team members to align strategies and optimize client offerings.
• Coordinate with internal teams to ensure client needs are met efficiently.

Reporting:

• Maintain accurate records of client interactions and sales activities in the CRM system.
• Prepare regular reports on client acquisition and retention metrics for management review.

Qualifications:

• Proven experience in client relations, sales, or business development.
• Strong customer service and interpersonal skills.
• Proficient in Excel and CRM software.
• Excellent verbal and written communication skills.
• Presentable appearance and professionalism in client interactions.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A dynamic and supportive work environment.

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

• Become a product ambassador, presenting and proposing our offerings to ship owners, managers, operators, and other clients across domestic and international markets.
• Uncover and cultivate promising new business opportunities, expanding our reach and success.
• Leverage your network to connect with potential clients, building strong relationships for long-term partnerships.
• Nurture and maintain strong, ongoing relationships with existing client accounts, ensuring their needs are consistently met while fostering long-term partnerships for mutual growth and success.
• Be the point of contact for customer inquiries, crafting quotes and overseeing the entire sales journey, from pre-sale to post-sale support.
• Grow the sales team to unlock new avenues for the company.
• Stay at the forefront of the industry by actively participating in events and networking sessions.

Requirements:

• Minimum of 2 years of marine industry sales experience in Singapore.
• Demonstrate exceptional English language skills, along with presentation and communication prowess.
• Thrive in a self-starting environment, driven by results.
• Experience with SAP and CRM tool knowledge considered a valuable asset.
• Maintain composure under pressure while delivering outstanding customer service.

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Client Acquisition Manager to expand their business.

about the job

• Identify and target affluent individuals through networking, referrals and market research.
• Build long term relationships with affluent individuals to understand their financial goals and provide bespoke banking solutions.
• Work closely with internal and external stakeholders across the bank to customized solutions that meet clients’ requirements.
• Stay updated on market trends, competitor offerings and emerging opportunities to continuously refine acquisition strategies.
• Maintain close working relationship with internal partners for referrals and ensuring attractive or exclusive offers.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes and regulatory requirements.

skills and experience required

• Proven track record of success in acquiring and managing affluent clients.
• Strong interpersonal and communication skills to build trust and rapport with affluent individuals.
• Able to present effectively, communicate ideas and concepts.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Handle the design team to achieve targets for the Civil engineering, Geotechnical engineering, Infrastructural design works.
• Lead consultant and review their design to ensure to meet the relevant requirements and the project’s preference.
• Discuss the design results to the client and other stakeholders and obtain their agreement.
• Enhance the design to reduce cost and construction schedule effectively.
• Finish all design works including necessary approvals without adversary affecting the tender/construction schedule.

Requirements:

• Degree in Civil Engineering recognized by the PE Board
• At least 7 years of marine civil design experience in a large-scale project.
• Good knowledge in international and domestic standards for design work.
• Experience in marine structure D&B plant project and overseas ODA project is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Responsibilities:

• Report to Project Director on project management, site management, and risk control to achieve project goals.
• Handle construction planning, scheduling, baseline programs, and coordinate with consultants, contractors, and suppliers.
• Monitor project schedules and report progress according to the baseline program.
• Assist PD in preparing project reports (e.g., monthly reports, VO management, EOT assessments).
• Liaise with clients, authorities, consultants, subcontractors, and suppliers on project matters, providing technical and non-technical solutions.
• Conduct technical reviews to ensure contractual compliance and timely completion.
• Support the Contracts Department with tenders, including drawings, method statements, proposals, and claims preparation.
• Attend meetings with clients, consultants, and contractors to ensure progress remains on schedule.
• Oversee quality control, safety, and EHS practices on-site, identifying high-risk activities and approving method statements.
• Undertake additional duties as assigned by management.

Requirements:

• Diploma and above in Civil Engineering or equivalents.
• Minimum of 5 years of relevant working experience.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

West Area

Atomic is excited to partner with a tech seeking an HR Admin Executive to join their dynamic team.

The role will work closely with the HR team to support payroll and assist in the onboarding process and other HR-related functions.

If you're looking to advance your HR career with a focus on payroll and generalist responsibilities, this is the perfect role for you to expand and grow. Reporting directly to the HR Manager, this position offers a unique opportunity to be a vital part of a dynamic and reputable organization.

Key Responsibilities:

• Responsible for monthly payroll activities such as collating and validating inputs, output, and statutory payments by working closely with local payroll vendor in timely manner, with a high level of accuracy.
• Process monthly invoices relating to staff welfare, consultancy and payroll processing fee etc
• Ensure timely processing and payment of all government statutory related contribution and/or payments including submission of government claims and/or reimbursements.
• Responsible to check annual tax reporting submission
• Respond to employee queries regarding payroll and benefits.
• Maintain and update employee records (both physical and electronic).
• Ensure all employee documentation is compliant with company policy and legal requirements.
• Manage onboarding and offboarding processes, including issuing offer letters, conducting new hire orientations, and processing exit formalities.
• Assist with audits and regulatory reporting.

Required Skills and Qualifications:

• Diploma/Degree in Business, Human Resource Management, or any other relevant courses.
• 1-2 years of HR experience
• Pro-active and detail-oriented.

Duration: 1 year

Location: Changi

Working Hours: Monday - Friday 9am to 6pm

Responsibilities:

• Assist in the day-to-day administration of flexible benefits program, annual flexible benefits enrolment, financial year end accruals and annual tax reporting
• Assist in the day-to-day administration of insurance related matters such as enquiries on the insurance related programmes and claims
• Assist in conducting periodic audit reviews on claims relating to flexible benefits and leave applications audits
• Responsible for conducting User Acceptance Testing (UAT) to validate leave system functionalities prior to implementation as leave administrator
• Responsible for administration of work-injury cases such as filing work injury report and processing claims
• Process all medical bills from panel clinics and hospitals to ensure timely payment and billing to external organisations
• Responsible for leave management and other benefits operations (e.g. birthday scheme)
• Other administrative duties as assigned by the Reporting Officer

People Operations

• Perform procurement duties for the division
• Track the budget utilisation for the division’s purchases and expenses
• Other administrative duties as assigned by the Reporting Officer

Requirements:

• Diploma with few years of HR experiences (We are open to minimally ‘O’ Level if there is suitable candidate)
• Strong communication skills, both written and spoken
• Good working knowledge of MS Outlook, Word and Excel
• Organised, meticulous and adaptable in a fast-paced environment
• Relevant experience in benefits and HR operations under HR Shared Services environment will be an advantage
• Prior experience in using SAP SuccessFactors is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Location: Eunos

mon to fri office hours

Job Purpose

The role involves with a respective group in MWS providing HR consulting, advise and guide to influence talent decisions, adding value to the Centre’s operations and its main point of contact between the Centres and HR. Besides being a Care Partner, you will also be responsible for MWS’ talent pipeline, ensuring the best candidate experience for both internal and external candidates whilst partnering stakeholders in managing the full recruitment life cycle.

In this role, you will establish the resources needs of stakeholders, understand external trends in the market, engage and evaluate talents for the roles and manage negotiations through to close the positions. At the same time, you align the interests among various stakeholders to promote a cooperative and collaborative work environment; adopt a service excellence mindset and is passionate about addressing centre-specific people issues, needs and challenges.

Responsibilities

Strategic Business Partnering and HR Advisory

• Build and develop a strong and trusted relationship with the HOCs/HODs, Managers and Staff of the assigned group to establish credibility and accountability

• Establish a strong understanding of the Centre’s goals, operations needs/challenges (current or future) and ground issues of the assigned group

• Be well-versed in the Expenditure of Manpower (EOM), manpower requirements, staff promotion and succession planning, etc. that are unique to the assigned group

• Provide HR advisory and guidance to influence talent decisions and adding value to the centre operations

• Work internally with Talent Development and Talent Rewards to put together the right resources to develop thoughtful solutions as well as recommendations to support the assigned groups in their issues/challenges

• Make regular visits to the assigned Centres and walk the ground to hear the voices of employees

Recruitment

• Be accountable for the recruiting process across job levels and functions of the assigned group

• Responsible for the end-to-end recruitment process; from gathering requirements, advertising, sourcing, interviews, and negotiation to offer management

• Advise hiring managers on hiring process and ensures that recruitment follows corporate and local laws

• Build and maintain talent pipelines; provide excellent candidate experience and create a strong brand presence for the organisation

• Participate in recruitment and outreach events

• Be an advisor to the HOC/HOD in proactively researching, exploring and developing innovative recruitment strategies to attract talents

• Partner closely with MWS’ Communications Department to execute effective recruitment marketing and employer branding initiatives to potential candidates

• Develop an effective applicant tracking system to manage recruitment process and track all recruitment related activities data in a timely manner

• Responsible to provide an accurate & timely recruitment report by adapting a data driven approach to recruitment

HR Support Areas

a) Employee Experience

• Handle and prepare for new employee on-boarding and induction to ensure progressive assimilation to MWS, Centre and the job

• Discuss employee confirmation, transfer, conversion, renewal and re-employment with HOCs/HODs, managers and staff to ensure smooth transition to the next milestone, new position or employment phase/condition, etc.

• Coach managers on the Performance Appraisal process with Form completion and performance conversations with employees

• Prepare and handle employee off-boarding to ensure smooth and gracious exit experience, be it voluntary or involuntary exit

b) Employee Retention effort

• Propose retention options, initiatives and strategies to better retain talents and reduce staff turnover

• Conduct surveys and interviews to gather valuable feedback

• Compile and analyze data collected from employee surveys and interviews

• Identify specific areas of issues and/or concerns

• Propose and advise Action Pan to address or improve any issues and/or concerns identified

• Measure staff turnover

c) Employee Engagement & Activities

• Participate in rolling out organization-wide events and activities such as Staff Recognition Award, MWS Day, Recruitment Fairs, etc

d) Employee Relations

• Manage employee poor work performance, including the process of PEP (Performance Enhancement Plan)

• Manage employee disciplinary issues

• Handle employee grievances

• Manage workplace conflict and dispute

e) Any other ad-hoc duties assigned by your supervisor

Interested candidates please email your resume to [email protected]

Jonathan Lim Yu Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

SUMMARY:

The Human Resource (HR) Assistant / Executive will play a crucial role in supporting various HR functions and processes, ensuring the smooth and efficient operation of human resource activities. The ideal candidate will be a proactive individual with strong communication skills and a passion for HR practices. He/she will also be in charge of personnel management, social welfare and maintenance of important HR records.

This position is a full-time position and is based in Singapore.

ESSENTIAL FUNCTIONS:

• Provide administrative support to the HR department, including document preparation, filing, and data entry
• Assist in maintaining accurate and up-to-date employee records and databases
• Coordinate the recruitment process by posting job openings, scheduling interviews, and communicating with candidates
• Assist in the onboarding process, including the preparation of new hire paperwork and orientation materials
• Manage new employees’ orientations, process probationary reviews, employee evaluations and terminations
• Address routine employee inquiries and grievances at work
• Provide support in resolving HR-related issues and implement corrective measures
• Assist in organizing employee engagement initiatives and events
• Support the administration of employee benefits programs, including health insurance, retirement plans, and other perks
• Ensure adherence and compliance to HR policies, government laws and regulations
• Coordinate training sessions and workshops for employees
• Assist in tracking employee tracking and development activities
• Prepare and process timely distribution of monthly payroll, increment salary slip, leave encashment and final settlements
• Engage employees and manage their social welfare (plan company events, activities on occasions, schedule training sessions)
• Perform any other duties or HR projects as assigned by management

JOB REQUIREMENTS:

• Bachelor’s degree in Human Resources, Business Administration or a related field
• Keen attention to detail, excellent organizational and time management skills
• Outstanding communication and interpersonal skills
• Analytical and problem-solving abilities
• Proficient in Microsoft Office Suite
• Experience in Human Resource Information System software is a plus
• Ability to handle sensitive and confidential information with discretion at all times

Interested applicants, please do indicate expected salary and availability together with your resume to [email protected]

Our client is a global and established Multinational Company, who is seeking to recruit a Indoor Relationship Manager. This position is based in Singapore.

Indoor Relationship Manager (Fresh Graduates Welcome)

You will be responsible for generating new sales leads, quantifying and qualifying these sales leads utilizing globally agreed selection criteria before assigning the lead to a sales channel. You will also manage and coordinate Multi Channel Customers that do not currently have sufficient volume to warrant a phone call or field visit and to re-qualify and to endeavor to move as many of these accounts to Telesales or Field sales by assessing potential business growth through qualifying questions and direct marketing responses.

Responsibilities

· Qualify all internal and external lead sources in order to pass leads to the appropriate sales channel

· Quantify express revenue potential and validate customer information and needs (segment) through using the globally agreed selection criteria to produce quality leads and accounts to ensure company achieves its overall sales/revenue objectives and targets

· Raise relevant paperwork for the main customer database ensuring customer information is available throughout the organization

· Maximize all opportunities to secure new business by providing account facilities to customers through the leads qualification process

· Adhere to regional standards and agreed procedures/processes

· Update all activities in Sales Reporting Tool in a timely manner

· Contact companies and individuals currently not holding an account and confirm customer details and identify traffic profiles thereby assessing quantity and quality of future business

Requirements

· Diploma or equivalent

· Minimum 3 years of proven sales experience in telemarketing or customer service

· Sales and results-oriented, pro- active and possess a positive work attitude

· Ability to multi-task, and work under pressure and tight deadlines

· Demonstrate good spoken and written communication skills

· Proficient in Microsoft Excel and Word and IT savvy

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.