Job Summary

Take full responsibility for Sales and Business Development on Key Accounts within an assigned area to meet sales target.

Job Duties and Responsibilities

• Maintaining and strengthening relationships with key account customers.
• New business and new customer development.
• Managing, interpreting, and coordinating key account customer requirements accurately.
• Be responsible for sales result, including sales revenue, A/R, customer satisfaction etc.
• Draft the strategy for key account sales and service.
• Develop and strengthen the relationship with key account customers.
• Organize sales and service activities aimed at key account customers.
• Prepare integrated sales proposals and quotations globally for multinational customers.
• Build up good and long-term relationships with focused accounts.
• Prepare and conduct product presentations, product demonstrations and participate in marketing and promotional activities.
• Take full responsibility for incorporating customer suggestions for improving current products and services, as well as for considering ideas for new products and services.
• Participate in improving customer satisfaction and cultivate a competitive mindset by identifying and communicating to management the needs and requirements of customers and competitor activities.
• Share products knowledge and gained experience with customers and other employees through knowledge sharing sessions, customer training sessions, etc.
• Work as a team with other colleagues in other divisions, departments, and inter-branch offices.
• Participate and take on additional assignments and projects as required.
• Work closely with regional managers to develop and record applications.
• Compile reports on account progress, goals, and plans for business forecasts.
• Research market demand and competition information.

Requirements

• Bachelor's degree in Engineering (Electrical Engineering) or a related field.
• 5-7 years of work experience as a Sales Engineer/Representative in the sales of electronics components or related industries.

Preferred Skills and Abilities

• Creative, Enthusiastic, hands-on self-starter.
• Proficiency in English.
• Strong Proficiency in MS Office Applications (Word, Excel, PowerPoint)
• Preferably with valid driving license.
• Good Attendance and Self-Motivation.
• Strong negotiation and presentation skills
• Excellent customer service and service-oriented mindset

Job Description & Requirements

• Conduct initial consultations with clients to understand their beauty needs and expectations.
• Assess clients' health conditions to ensure they are suitable for specific beauty therapies.
• Select and administer appropriate anesthesia methods based on clients' needs and treatment plans.
• Monitor clients' conditions during anesthesia to ensure safety and comfort.
• Provide post-treatment care and advice to help clients recover quickly.
• Address any post-treatment discomfort or complications, ensuring client satisfaction.
• Maintain clear and compassionate communication with clients, addressing their concerns and questions.
• Adhere to strict hygiene and safety protocols to ensure a sterile and safe environment for procedures.
• Any other duties from the management.

Requirement

• Relevant experience for at least 2 years.

Responsibilities:

• Drive revenue growth for the organization
• The Business Development Manager will be responsible for driving their own sales target, getting new customers on board and increasing revenue size through existing accounts.
• Build and actively nurture strong professional relationships with key decision-makers and influencers within assigned accounts.
• Assess current and future customer service needs by establishing personal connections with both prospective and existing clients, serving as a bridge between them and the organisation.
• Identify potential sales opportunities early in the sales process to maximize the organisation's market share.
• Work with the inbound team and specialists to evaluate and qualify sales opportunities.
• Use CRM tools diligently to log activities, ensuring contact details are accurate, duplicates are eliminated, new information is recorded, and call/visit logs are kept up-to-date.

Requirements:

• Comprehensive knowledge of target industries, including Smart Curtain Wall Systems, Rail Transit Platform Screen Door (PSD) Systems, and the New Energy (Solar Photovoltaic Systems)
• Bachelor's degree in civil engineering, Materials Science or Mechanical engineering required.
• Expertise and experience in the construction industry is a must.
• Minimum of 5 years of experience in solution selling & new business development and proven track record in sales & business development in similar roles
• Clear, precise and effective communication skills with stakeholders in the organization and with customers.

DUTIES & RESPONSIBILITIES

· Ensure the smooth running and operations of the outlets

· Oversee new outlet setups and closure of existing outlets

· Conduct orientation and training

· Motivate and train outlet managers, supervisors, and counter staff to be efficient and team-players

· Facilitate compliance with legislative and regulatory requirements

· Foster service innovation

· Identify and establish internal and external stakeholder relationships

· Implement loss/risk prevention

· Lead team with service vision and to implement change

· Manage site/outlet and equipment maintenance updates

· Provide information for management decision making

· Provide quality control for service

· Responsible for general operations of all outlets/kiosk

· Manage operational manpower

· Plan, Implement and enforce all operations SOP

· Ad-hoc projects as required

REQUIREMENTS:

· 2 to 3 years’ experience in F&B retail take away concept; confectionary preferred

· Local Diploma/ Foreign Degree required

· Basic computer literacy including MS Word and Excel

· Action orientated; committed and reliable

· Takes initiative to solve issues or offer alternatives

• Receiving, unpacking and arranging new shipments from suppliers and vendors
• Arranging and labelling goods in the display shelves
• Assisting customers in finding the products they’re looking for
• Processing customer payments at the checkout point/till
• Addressing customer complaints and inquiries
• Providing shopping advice and recommendations to customers
• Cleaning and rearranging the store after hours
• Performing periodic price audits to resolve price discrepancies
• Collaborating with other team members to keep the sales floor area clean and organised at all times

Scope of work: Handling account related tasks

· Monthly salary and overtime claim preparation

· Filing on employer and employee income tax, filing GST submission & other IRAS matters

· Perform admin ad-hoc duties when assigned

· Renewal on insurance for the employees (Example: WICA/ FWMI/ corporate insurance)

· Submission & renewal for employee work pass

· Update leave and MC record

· Bank reconciliation

· Liaise with supplier/ customer on the dispute invoice issue

· Prepare vendor reconciliation & payment schedule

· Ensure all payments are properly authorized with supported documentation

Requirements

· 3 years and above working experience in related field

· Need to be able to converse in both English and Chinese

· Knowledge in accounting skills and basic knowledge for Human Resources & account

· Strong knowledge in Microsoft Excel

· Organize & systematic with strong skills with number

· Good working knowledge of accepted accounting practices and principles

· Self-motivation with positive mind set with ‘Can Do’ attitude

. Work independently without much supervision.

Salary range: $ 2,500 to $ 4,000 per month depending on experience, qualification and interview outcome

Job Description ：

Lead admin and customer service teams to give strong support to sales department.

Some operation works relate to office operations

Some HR works like recruitment, application, cancellation, and renewal of Work Passes such as WP, SP & EP,

Onboarding and Offboarding etc.

Coordinate with system supplier and government grant application.

Key Responsibilities:

• You will be responsible for Preparing tenders, proposals and quotations and providing pre-sales and post-sales support and project operations/management.

• Review customer specifications and assist in formulating & communicating the commercial/technical strategy to best address customer needs.

• Understanding of the structure of transmission work & electrical work industry and related customers.

• You will formulate business strategy, strategic leadership for the business development, operations and project management

• Build relationships with clients, government, community and organization that may potentially have commercial interest.

• Communication and cooperation with overseas branches and headquarters (Korea)

• To drive constant improvement systems in operations to maintain competitiveness in the market.

• To share thorough knowledge of construction industry, structure, trends, and issues to ensure full discovery and understanding of customer’s primary goals, operations, challenges and requirements.

• Identifying and establishing business with cable works, especially strong technical skills of electric market in Singapore.

Valued but not required skills and experience:

• Internship or work experience in performing Sales & Engineering within the power industry

• Excellent in Microsoft Office Suite

Job Description

• Position Title: Warehouse Assistant
• Working Hours: 5.5 days (Mon to Fri, 9 am – 6 pm; Sat 9 am – 1 pm)
• Duration: Permanent Role

Responsibilities:

• Perform order picking and packaging tasks accurately and efficiently
• Handle materials and products with care to prevent damage or loss
• Maintain inventory control by organizing and storing items in designated areas
• Assist in order fulfillment processes, including picking, packing, and shipping
• Monitor stock levels and perform stock replenishment activities
• Conduct regular stock checks to ensure accuracy and prevent discrepancies
• Collaborate with team members to ensure smooth warehouse operations
• Follow safety guidelines and maintain a clean and organized work environment
• Other Ad hoc tasks assigned by supervisor

Requirements:

• Basic knowledge of warehouse operations and procedures
• Ability to perform physical tasks, such as lifting and moving heavy items up to 25KG
• Strong attention to detail and accuracy in order picking and packaging
• Excellent organizational and time management skills
• Class 3 license or forklift license is an added advantage.

• Previous experience in a kitchen or culinary environment is preferred but not mandatory
• Basic understanding of food preparation techniques and kitchen safety
• Ability to work in a fast-paced environment and adapt to changing priorities
• Excellent communication skills and a willingness to learn from experienced chefs
• Physical ability to stand for extended periods, lift heavy objects, and perform repetitive tasks
• Basic knife skills and familiarity with common kitchen equipment
• Strong attention to detail and commitment to cleanliness
• Team collaboration and the ability to take direction from chefs
• Enthusiasm for learning and a passion for the culinary arts

Candidates must be willing to travel to Tuas

5 Day work week

Role:

• Provide timely and accurate financial information and analyses including management and financial reporting, budgeting, forecasting and overall control
• Lead and manage continuous improvement projects for finance department excellence
• Support Senior Manager on monthly review of entities financial performance, follow up on queries and ensure closure of action items
• Work closely with the Finance Managers to support the Directors and Group Management to achieve financial KPIs
• Review projects profitability and submit monthly reports to management, explaining delta costs and margin achievements against forecasts
• Credit review and release for new customers, release of sales orders and variation orders in SAP
• Cash flow management, including cash flow forecast and the review of foreign exchange hedging requirements

Requirements:

• Qualified accountant with at least 5 years post qualifying experience
• Good experience and knowledge in SAP systems
• Prior experience in Commercial FP&A or business partnering
• Self-motivated, dynamic and result oriented individual
• Ability to work independently and produce accurate works within tight deadlines
• Team player with initiative, willingness to learn and take on responsibilities
• Strong collaboration, consensus building, problem resolution and communication skills

• Must have relevant work experience in Nepalese, Indian cuisines
• Prepare and cook food according to recipes, quality standards, Presentation standards, and food preparation check list in a timely manner
• Assist management in training, scheduling, counseling, disciplining, motivating & coaching colleagues
• Willing to commit weekly one rest day
• Willing to work in public holiday and weekends
• Overseeing and training chef and cooks
• Monitoring Food wastage and implementing strategies to reduce waste
• Ordering and managing the stock levels of the kitchen
• Maintaing a clean and organized kitchen environment, ensuring that all health and safety standards are met
• Must have strong leadership and team management skills

About Durapower:

Durapower, with 15 years of successful operations, has been identified by Enterprise Singapore for significant growth. Our projects span across the Netherlands, Singapore, Thailand, and Southeast Asia, with manufacturing based in China. Notably, our recent advancements, fueled by a substantial investment from Banpu Next (Banpu Group), have positioned us as a key player in the industry. For more details, refer to the news release here.

Video Introduction: Gain insights into Durapower through this video by our management team.

The Opportunity: We are actively seeking a Business Development Manager specializing in Energy Storage Systems for maritime industry, you will play a pivotal role in expanding Durapower's footprint in this segment.

Why Durapower? What attracts you to Durapower? We are keen to understand what makes you interested in joining our dynamic team.

Job Description: Sales Manager, Marine

Responsibilities:

• Build and maintain strong partnerships with propulsion system integrators, ship builders and naval architect to facilitate the adoption and integration of energy storage systems in maritime applications.
• Work closely with standard product provider on collaborators in energy storage solutions for hybrid and fully electric ships, ensuring alignment on Durapower’s battery pack product offerings and sales strategies given DNV, BV, Lloyds’ certification.
• Effectively promote and sell battery packs, adhering to distribution agreements and ensuring smooth order facilitation.
• Create and implement sales strategies that integrate the strengths of partners’ solutions and Durapower’s battery packs to meet market demands and revenue targets.
• Oversee relationships with key accounts and distributors, ensuring successful adoption of battery systems and addressing client needs promptly.
• Evaluate market trends and sales performance, providing feedback to all stakeholders to refine strategies and optimize sales outcomes.

Requirements:

• Bachelor’s or Master’s degree in a related field with significant B2B sales experience, ideally within the maritime industry.
• Three to six years of business development experience in the maritime sector
• Essential to have a track record of success and a strong network within the local marine industry with marine propulsion system and marine engine experience
• Experience working with system integrators, managing partnerships with technology providers, and coordinating with distributors.
• Good understanding of market-demand, energy storage systems, battery cells, and distribution practices will be an added advantage.
• Track record of successful client relationship management and achieving sales targets.
• Ability to analyse market trends and sales data to drive strategic decisions.

Job Description: Engineering Manager, e-Mobility

Reports to: Engineering Director, R&D, Automotive EV Battery Product
Location: Singapore

Durapower, a global leader in advanced lithium-ion battery solutions based in Singapore, specializes in the design, development, and manufacturing of cutting-edge energy storage systems. Our innovative battery solutions power a wide range of applications, including commercial electric vehicles (EVs) and industrial systems, with a commitment to quality, safety, and sustainability. Backed by strategic investors like Banpu, Durapower leverages its expertise and robust global supply chain to deliver end-to-end solutions.

Key Responsibilities:

• Managing a technical team locally to support China engineering team and Singapore Product team on sizing, designing and developing of battery system solutions for the EV/Marine application and specialty applications.
• Working closely with the Sales / Business Development team on project planning and government project engagements. Professionally engaging potential customers for project opportunities alongside with BD team. Liaising and leading with customer on technical discussion
• Involving and supporting the management team on the execution of key strategic initiatives in the automotive market.
• Act as the primary technical liaison between Durapower’s engineering team and automotive OEMs customers, ensuring seamless integration of Durapower’s battery modules and systems into commercial EV platforms.
• Analyse client specifications to align Durapower’s battery solutions with broader automotive subsystems, including powertrain, ECU, VCU, BMS, and fail-safe systems.
• Technical support to Singapore local project commissioning and aftersales team, as a consultant, for installing, integrating, commission a battery system on customer site. Also provide training of skillsets and knowledge to the project team, to build the capability of the project commissioning and aftersales team.
• Working with the quality team to review and enhance the existing product and testing, to ensure the quality and standards of the product.
• Ensure design validation and compliance with automotive safety and quality standards (e.g., ISO 26262, IATF 16949), guaranteeing the seamless integration of battery systems into commercial EVs.
• Working with the simulation team to analyze the capabilities of the proposed solution, to improve the engineering design and system configuration and integration, thus, to strengthen the mechanical structure as well as prolong the system cycle life.
• Conduct risk assessments, oversee project execution, and coordinate with Durapower’s Suzhou plant for manufacturing, testing, and timely delivery.

Requirements:

• Bachelor’s or Master’s degree in Mechanical Engineering, or Mechatronic, Electrical and Electronic.
• 8–15 years of experience in automotive design and vehicle system integration projects, specifically incorporating EV HV battery solutions.
• Automotive Electrification international standards, eg, UN, ISO, IEC, UL, CE, and etc anadvantage
• Background knowledge on BESS system design, integration, and technical pre-sales and aftersales skills
• Strong understanding of automotive subsystems, including electrical and electronic and software-driven components, along with expertise in international safety and quality standards.
• Owneership of assigned projects from interfacing with customers, technical negotiation/discussion, system design development, comissioning to aftersales.
• Good leadership, interpersonal, and bilingual communication skills (English and Mandarin) to collaborate effectively with international teams.
• Experience working with cross-cultural teams and a willingness to travel to Suzhou, China, as required.

• Overseeing local sales, promotions and campaigns
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Improvise policies and Standard Operating Procedures (SOPs) to increase efficiency
• Developing and maintaining relationships with customers
• Identifying emerging markets to find new sales opportunities
• Defining and executing territory sales plans
• Manage operations of Singapore branch
• Working with cross-functional teams and stakeholders to achieve shared goals
• Perform other duties assigned by directors

Responsibilities

1. Identify markets and understand of products, searching new potential customers and new market opportunities and growth of business.
2. Build and promote strong customer relationships by partnering with them and understanding their needs.
3. Management of new sales leads, including qualification, response, recording and follow up with the objective of increasing revenue. Ensure timely follow-up on all leads that are generated.
4. Collect and communicate market and competitor’s information to corporate management team on a frequent basis.
5. Supporting marketing activities by attending trade shows, conferences and other marketing events

Requirements

• Outstanding selling abilities and excellent interpersonal skills.
• Organized, with attention to details.
• Ability to develop and maintain relationships with key decision makers.
• Self-starter with ability to work independently.
• Positive, can-do attitude.
• Strong verbal and communication skills.
• Teamwork

Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
• Maintain project timelines to ensure tasks are accomplished effectively
• Develop, implement, and maintain budgetary and resource allocation plans
• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications

• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures

You should have at least 2-3 years of experience in administrative roles; someone with positive and forward looking attitude, helpful and ready to join a dynamic team as a good team player.

The Firm is looking for an experienced Accounts Assistant to join our firm. The candidate will mainly perform Accounts Payable duties and portion of Accounts Receivable functions.

The job description includes but is not limited to the following: -

· Review and process payment vouchers and claims.

· Prepare payment to internal and external parties in a timely manner for client’s accounts, and office accounts and ensure it is according to the relevant regulations and procedures.

· Ensure the transactions are accurately keyed in accounting system.

· Liaise with external vendors on invoices and handle discrepancies.

· Monthly payment and expenses reconciliation.

· Update and maintain digital and physical procedural documentation.

· Assist in preparing monthly financial reports

· Participate in the firm’s annual financial audit.

· Undertake other ad-hoc duties as assigned.

Requirements:

· Minimum 2 years of relevant working experience preferred but not a must.

· Diploma in Finance, Accounting or relevant field.

Responsibilities:

To possess excellent knowledge and skills with Local & Overseas Suppliers for cost, quality and quantity (required to travel overseas to monitor purchased goods are in order to our requirement)

In addition have to assist in organising logistics such as sea & airfreight for imports, also to inspect at the loading of goods onto containers.

To carryout inventory, time frame of delivery, proper storage of the goods delivered at the warehouses and keep track of inventory.

Should be a team player & willing to take on additional tasks which are needed in completing the entire transaction for imports.

Should possess excellent command in reading, writing & typing of contracts and must be able to communicate in English. (Additional skills in communicating with national languages of the countries such as Malaysia, India, Srilanka etc will be added advantage).

Working Experience 3 years minimum requirement.

Company willing to provide lucrative salary if the candidate possess excellent knowledge and skills in taking on responsibilities to perform to our expectations.

(1) Job scope

- Responsible for leading and mentoring a team of Audit Associates and Seniors

- Portfolio management and provide audit services to external audit clients

- Manage the quality of audit services, project management and execution including but not limited to planning, fieldwork, review and completion.

- Provide technical guidance to the team and external audit clients.

(2) Qualifications and Pre-requisites

- Relevant degree in accountancy and relevant professional qualifications

- Min of 5 years of relevant experience in external audit and assurance services

- Leadership qualities and team-oriented

- Good technical competency in accounting, corporate tax and auditing standards

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

Glamco Aviation Pte Ltd (Glamco) prides itself as a leading solutions provider for the Aerospace, Commercial, Air & Maritime Traffic Management and Defence & Security industries. Representing Systems OEMS worldwide, we provide services such as program/project management, system engineering and maintenance support to our customers.

We are searching for a Project Manager to be part of our diverse team here in Glamco. Our project managers are a key component of our operations and will support our growing business needs. Responsible for the project and system maintenance life cycle, the selected candidate will ensure superior satisfaction and delivery of our projects to the customer from pre-sales to maintenance and ensure delivery is on time and within budget.

Candidates must show initiative, highly independent, hands-on, aspiration for increase role and responsibilities, and a demonstrated willingness to work in a team.

Job Responsibilities:

Reporting to the Management, the Project Manager will be using their expertise and experience to support both internal Glamco and external Customer projects for our Singapore commercial program. Specific responsibilities but not limited to the following include:

• Manage the project and system maintenance lifecycle from Proposal development to Project Kickoff to Initial Design to Development and Testing to Customer Acceptance Testing and to System Maintenance Program
• Working with the Business Development Team in determining the project scope of work
• Lead, plan, execute, and commission projects according to scope, schedule and within budget including managing resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan.
• Understand the project scope and manage the project progress, budget, cost, resources, schedule and deliverables
• Ensure adherence to project scope and requirements.
• Develop project control and reporting procedures and manage changes in operational plan.
• Undertake project status review meetings among project team members and clients.
• Coach and advise team members to accomplish project goals/deliverables, to meet established schedules, and resolve technical/operational issues.
• Perform additional functions such as system engineering, software testing, procurement, creation of product manuals and project documentation
• Loading of order for hardware/software with Distributors and Partners
• Develop project kickoff slides – sow, times, organizational charts, risks, stakeholders etc.
• Initiate team meetings
• Integrate all stakeholders for workshops, meetings, discussions with the purpose of moving the project forward
• Facilitate project closure and lessons learned
• Accountable to the Director and/or key stakeholdersfor the delivery of project.
• Guide and collaborate with a team of qualified technical staff in the provision of after-sales support and maintenance program including overseeing incidents related to the Technical Team
• Ensure project and maintenance SLA (Service Level Agreement) and customer satisfaction levels are met
• Develop and maintain standard operating procedures (SOP), processes and guidelines
• Research new technologies and solutions in support of the programs
• Any other technical or operations related duties that may be required

Requirements

• Preferably a degree in IT equivalent qualifications or Electrical & Electronic engineering with experience in the SI industry
• Knowledge of or experience with Radar or Radio Frequencies (RF) related products is a must
• Minimum of 5 years working experience in project management related role handling OT and/or IT systems. Experience in public projects is a must.
• Knowledge or experience in networking, firewall, IT systems is a plus point
• PMP is preferred
• Excellent English and Mandarin interpersonal, oral and written communications skills are required
• Hardware, software and technical aptitude
• Strong analytical and critical thinking skills
• Show initiative, self-discipline, excellent judgment, career aspirations for increased role and responsibilities, a demonstrated willingness to work as a team with the ability to work independently
• Willing to learn new technologies and work under pressure
• Willing to travel overseas to support overseas requirements
• Must possess Class 3 Manual driving license
• Singaporean only

• Become a product ambassador, presenting and proposing our offerings to ship owners, managers, operators, and other clients across domestic and international markets.
• Uncover and cultivate promising new business opportunities, expanding our reach and success.
• Leverage your network to connect with potential clients, building strong relationships for long-term partnerships.
• Nurture and maintain strong, ongoing relationships with existing client accounts, ensuring their needs are consistently met while fostering long-term partnerships for mutual growth and success.
• Be the point of contact for customer inquiries, crafting quotes and overseeing the entire sales journey, from pre-sale to post-sale support.
• Grow the sales team to unlock new avenues for the company.
• Stay at the forefront of the industry by actively participating in events and networking sessions.

Requirements:

• Minimum of 2 years of marine industry sales experience in Singapore.
• Demonstrate exceptional English language skills, along with presentation and communication prowess.
• Thrive in a self-starting environment, driven by results.
• Experience with SAP and CRM tool knowledge considered a valuable asset.
• Maintain composure under pressure while delivering outstanding customer service.

The Technical Manager provides technical support and advice to customers and the service team in the region. They work closely with sales, service teams, and customers on training, troubleshooting, maintenance, warranty, and special projects. They proactively engage with customers on pre-sales and post-sales technical queries to assist the sales team in generating revenue. They serve as the primary contact for customers in technical and field service matters, working to resolve their problems. They coordinate closely with the General Manager-Service to efficiently manage service operations.

Key Responsibilities:

• Technical Support: Provide technical support solutions during installation, repair, troubleshooting, testing, and commissioning.
• Product Performance Assessment: Assess product/equipment performance and recommend improvements.
• Customer Interaction: Interact professionally with technical superintendents, owners’ representatives, technical directors, and shipyard personnel.
• Service and Repair Advice: Recommend and advise customers on service and repair matters to support reliable and safe equipment operation.
• Vessel Support: Provide technical solutions to enable safe, continued operation of vessels.
• Technical Report Preparation: Prepare critical technical reports for service/warranty jobs and future submissions.
• Repair Shop Involvement: Participate in repair shop facility matters and maintain professional repair work.
• Outsourcing Management: Review, recommend, and manage outsourcing of repair jobs.
• Skill Development: Learn new skills to become self-sufficient and provide advice for routine repair and service tasks.
• Task Completion: Follow up to complete tasks assigned by the General Manager-Service.